[Q] Need Help Network not registered - Galaxy S 4 Q&A, Help & Troubleshooting

i brought up refurbished Samsung S4 I9505 from china for my wife. i just make 1 call .after that i try to call it says "network not registered" . I TRY ALMOST tips and tricks that available on net but no progress. i update my phone Lollipop 5.0.1 but still got "network not registered". please anybody help me what can i do. i already try to flash MODEM but nothing change. i try service mode it shows "GSM900: Limited". but i see one thing sometimes its change to "GSM1800: Available" my phone make a call successfully. please friends tell me what can i do.

picky93 said:
i brought up refurbished Samsung S4 I9505 from china for my wife. i just make 1 call .after that i try to call it says "network not registered" . I TRY ALMOST tips and tricks that available on net but no progress. i update my phone Lollipop 5.0.1 but still got "network not registered". please anybody help me what can i do. i already try to flash MODEM but nothing change. i try service mode it shows "GSM900: Limited". but i see one thing sometimes its change to "GSM1800: Available" my phone make a call successfully. please friends tell me what can i do.
Click to expand...
Click to collapse
Refurbished and China seems Frankestein.

If it's a Frankenstein as Joku1981 suggests, run, don't walk, and get your money back.

Joku1981 said:
Refurbished and China seems Frankestein.
Click to expand...
Click to collapse
what can i do now please help me. i upload pic about samsung info.

It's clearly not a Frankenstein, so that's good news. What carrier are you using?

In the first pic at the last line you can read imei cert:NA that mean that your phone has loose its imei certificat.
so you can return it and have your money back or give it to a sepecialized shop to push a new certificat with a box
PS: i have an i9500 and mine show : Imei cert: fail

@sentinelle20: "IMEI Certi: NA" is normal on the S4. I can confirm this because my S4 has the same readout and yet it works perfectly. On the S5 it may make a difference. See here for details.

Ok ggod to know...
in my working i9500 the last line says imei cert : pass

Strephon Alkhalikoi said:
It's clearly not a Frankenstein, so that's good news. What carrier are you using?
Click to expand...
Click to collapse
i am using Mobilink but i tried all MM that available in Pakistan but mobile give same behavior. i am unable to understand why some time mobile registered on network and works fine? do you think its a hardware problem? give me any idea what can i do

Refresh my memory. The SIM works properly in another phone?

Strephon Alkhalikoi said:
Refresh my memory. The SIM works properly in another phone?
Click to expand...
Click to collapse
yes my sim work,s fine in any phone , i tried many sim in my phone but result is same. please tell me why some time phone work properly ? do you think its a hardware problem? because i upgrade its room many time but same result.

If you've tried multiple SIM cards in the S4 and all of them aren't working, then you definitely have a hardware issue. Either the SIM card tray has died or the fault lies in the motherboard. From experience, replacing the SIM card tray is both the least expensive route and the easiest, being something that you can do yourself. Replacement trays cost about US$10, a small phillips screwdriver, a half hour of your time, and the foam pad that sits on top of the connector of the original tray.
You purchased this as a refurb unit however, so you should have a warranty of some sort. Take it back to where you got it from and have them look at it.

Related

Have i bought a stolen Trinity?

First of all, this is my first post and I would like to excuse my bad english ^^
Okey, so here's my situation. I bought a phone over the Internet from a private seller who claimed she did'nt know wether the phone was SIM-locked or not. She also claimed that she had used two sorts of SIM cards, with two different operators.
So, I tried with my card. It says (i have in Swedish, so i'll translate as good as I can) "No service". So I went in to Settings -> Network and at the top it says "Current Network: No Service" . I have tried everything in those menues, like choose network manually and such. Everything comes down to the same, No service at the little icon at the top screen.
So, I runned the Unlock-service that I found here: http://forum.xda-developers.com/showthread.php?t=293957. I did it step by step and it worked perfectly, except one thing; my problem stands.
So what should I do? Have i missed something? If the phone shows to be stolen, I think it's weird that I even got into the phone. I can use Wi-Fi and such, that works properly. Activesync, no problem at all.
What should I do?! Please, please help me!
Call the police.
Find out from a phone company if the IMEI is blocked.
Not a lot you can do but Call the authorities and get them to deal with it.
If the phone is reported stolen it wont stop the phone working as a PDA, it will just block it's usage as a phone.
Ebay has a link to check stolen phon (before you buy) - http://www.checkmend.com/uk/ - You need the IEMI number use *#06# to get it. The service isnt free, but is recommended by the Met Office.
eventually this helps you:
i've had a trinity in "active service" for about one year,
and i've noticed the following:
everytime i used a sim card which i had never used before
in the trinity, it tooks minutes to get the "no service" away.
after the fist initialisation of the new sim, every further
turning on the device (till i get a service) was much
faster.
so let the phone at least 10min with your sim, if you
would still no service, then you should check your imei.
and: sometimes you have to click on the "services" tab
in the title bar to get to the pin verification. for some
reason sometimes that did'nt come automatically frontwards
for me...
good luck & regards,
markus
i would check via the ebay link, if that comes up ok just reflash the phone with an radio and see if that works. If the imei is ok and the flash with the radio doesn't fix it then you might have a hardware issue.
Problem solved! I tried with yet another operator, and it worked! So the problem is locked. I'm going to the store tomorrow to lock it up. Hopefully that will do the trick. Thank's guys!
why go to a shop to unlock it when you can get it done for free on here
http://pof.eslack.org/trinity-unlocker/
I can't get that thing to work. It says "No service" with my SIM! I have posted in the thread for it but noone answers. Could someone help me?

NOTE 3 not picking up 3G signal.

hi everyone,
It's my first time i post on this forum, i am a noob.
In brief i just brought an GALAXY NOTE 3 (SM-N9005) a week ago from a seller but just yesterday i realized that my phone work only on GSM and can t pick up 3G signal at all even if i am in a area where there is cover. i searched the net hours and hours but didn t find a clear answer.
Please can someone figure out what is the problem and how to fix it.
Here are my information:
I am from Morocco,my operator is MEDITEL(i tried others operators here "INWI" and "IAM" it doesn t work either no 3G signal ), my Note 3 is under KitKat 4.4.2,
For more information about the phone look at the screenshots in the attachement.
The phone is STOCK not ROOTED i didn t mess anything yet.
The phone is from Spain and the carrier is Orange because at boot the is the orange boot logo.
It will be soo nice if anybody can help me. I really like my phone but if it doesn t work like it should its a shame. Here in morocco high end smartphones are expensive and no warranty unless you buy it from from samsung store where is more expensive.
Did you enter the APN settings?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Did you enter the APN settings?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Yes i tried i get G (GPRS) but the problem still there no 3G signal. I think the CSC might be the problem
_walid_ said:
Yes i tried i get G (GPRS) but the problem still there no 3G signal. I think the CSC might be the problem
Click to expand...
Click to collapse
Yes it might be the problem with CSC, but:
- Did you try your SIM card with another smartphone and have success with the 3G connection?
- In the Phone INFO *Samsung* app, enter the Menu and select [Note 3] Fake Detector, tell me what does it say? What is the Diag Code?
vndnguyen said:
Yes it might be the problem with CSC, but:
- Did you try your SIM card with another smartphone and have success with the 3G connection?
- In the Phone INFO *Samsung* app, enter the Menu and select [Note 3] Fake Detector, tell me what does it say? What is the Diag Code?
Click to expand...
Click to collapse
-Yes, my sim card worked just fine in my sister's xperia S 3G with full bars.
-When i select note 3 fake detector it give me error and when i hit yes nothing happen.
One thing i noticed my IMEI in the box is the same in the back of the phone behind the battery BUT it s not the same when i dial *#06# even the serial number is different.
_walid_ said:
-Yes, my sim card worked just fine in my sister's xperia S 3G with full bars.
-When i select note 3 fake detector it give me error and when i hit yes nothing happen.
One thing i noticed my IMEI in the box is the same in the back of the phone behind the battery BUT it s not the same when i dial *#06# even the serial number is different.
Click to expand...
Click to collapse
1- This error related to my app. I will fix it soon. Sorry about that.
2- There is a big chance that your phone is a refurbished one. Because it has NONE manufacturing date, and the IMEI does not match with the one on the label.
Can you PM me full info from the Phone INFO app?
---------- Post added at 07:13 PM ---------- Previous post was at 06:26 PM ----------
I have looked at your screenshots you sent me.
Your device doesnt have manufacturing date and hardware revision info, so the big chance is that your phone is a refurbished one.
If you can return it to the shop where you bought, I think it is the best choice for you now.
Sorry to say about that.
_walid_ said:
-Yes, my sim card worked just fine in my sister's xperia S 3G with full bars.
-When i select note 3 fake detector it give me error and when i hit yes nothing happen.
One thing i noticed my IMEI in the box is the same in the back of the phone behind the battery BUT it s not the same when i dial *#06# even the serial number is different.
Click to expand...
Click to collapse
Hi mate,
I've just updated my app.
Could you please update the app from Play Store (v1.5.0), then enter the Menu and select '[Note 3] Fake Detector', and check for the Diag Code again?
Thank you.
vndnguyen said:
Hi mate,
I've just updated my app.
Could you please update the app from Play Store (v1.5.0), then enter the Menu and select '[Note 3] Fake Detector', and check for the Diag Code again?
Thank you.
Click to expand...
Click to collapse
Ok i did what you said, and it gives me The Diag Code=0000
What does it mean?
_walid_ said:
Ok i did what you said, and it gives me The Diag Code=0000
What does it mean?
Click to expand...
Click to collapse
Ok 0000 means nothing new.
But did you see 2 warning messages? It is not a good one. Can you return it to the shop?
same problem with set like this now i can use 3/4g
vndnguyen said:
Ok 0000 means nothing new.
But did you see 2 warning messages? It is not a good one. Can you return it to the shop?
Click to expand...
Click to collapse
I called the seller and he told me to bring back the phone so he can find what is the problem. For returning the phone i don t think he will accept, firstly ther is no warranty and secondly the phone was sealed with samsung,he didn t open the box then its not he's fault.
If he didn't fix it i will just live without 3G
Thanks a lot vndnguyen and sorry for wasting your time. Btw flashing another modem (CSC) wouldn't fix it?
nirutbst said:
same problem with set like this now i can use 3/4g
Click to expand...
Click to collapse
can you please be more specific. You can use only 3/4G no 2G?or what?
My problem is when i switch to 3G only, i get "Selected network unavailable" even if i am in an area with 3G cover
Hi!
I have same problem.
I Live in Finland. 3 month I used DNA operator, was all perfect. Now I connect to Sonera and work only 2G connection.
I flashed 3 different ROM, flashed 2 different modem ROM, finally I flashed 4 files Poland ROM and use it like it is.
2G worked propertly, 3G don't connect.:crying:
Mobile broadband work correct at all settings.
Can't find way out...

[Q] Not registered on network

Hi there!
I bought a Galaxy Note III in Thailand, unlocked, and I am trying to use it in India, Vodafone. Data is working perfectly but when I try to register it on network is not possible. I already went to the company and replaced the sim card. Same problem. When I was in Thailand it worked perfectly, even I tried in Nepal and it was working 100% too, so phone is ok. Somewhere I read there is a new system to avoid bringing phones form one country to another. Some help would be apreciate. Thanks in advance. Be happy
aryatara said:
Hi there!
I bought a Galaxy Note III in Thailand, unlocked, and I am trying to use it in India, Vodafone. Data is working perfectly but when I try to register it on network is not possible. I already went to the company and replaced the sim card. Same problem. When I was in Thailand it worked perfectly, even I tried in Nepal and it was working 100% too, so phone is ok. Somewhere I read there is a new system to avoid bringing phones form one country to another. Some help would be appreciate. Thanks in advance. Be happy
Click to expand...
Click to collapse
+1
Same problem I am facing on Note 3 N9005 which is imported from UK,I got it from eBay.in.I have to manually select network and register on Vodafone network.It works fine for sometime and then after sometime it says not registered on network.I am tired of this problem.Sometimes it works just fine for hours also.Kindly if anybody can help us.
I have tried replacing the sim also but not of much help.
try here?
http://au.ibtimes.com/articles/5229...e-samsung-galaxy-note-region.htm#.U3j4yyhZpqM
MystaMagoo said:
try here?
http://au.ibtimes.com/articles/5229...e-samsung-galaxy-note-region.htm#.U3j4yyhZpqM
Click to expand...
Click to collapse
Actually when i selected WCDMA mode only the phone network is fine. 3G is also working fine but its not hundred per cent perfect sometimes its also showing no network.Like yesterday i set it to WCDMA mode and it worked fine for all calls.But when i select GSM only or AUTO mode the problem is too much and repeats itself frequently.I have bought it from eBay and has got seller warranty plus eBay gurantee is also there as i have purchased it 2 days back.
I want to get rid of this problem without returning the phone.Its CSC country is UK&IRE.Maybe it is causing some problem.I don't know but i am a student and got this phone after many efforts.Kindly help me.:fingers-crossed::fingers-crossed:
kinng111 said:
Actually when i selected WCDMA mode only the phone network is fine. 3G is also working fine but its not hundred per cent perfect sometimes its also showing no network.Like yesterday i set it to WCDMA mode and it worked fine for all calls.But when i select GSM only or AUTO mode the problem is too much and repeats itself frequently.I have bought it from eBay and has got seller warranty plus eBay gurantee is also there as i have purchased it 2 days back.
I want to get rid of this problem without returning the phone.Its CSC country is UK&IRE.Maybe it is causing some problem.I don't know but i am a student and got this phone after many efforts.Kindly help me.:fingers-crossed::fingers-crossed:
Click to expand...
Click to collapse
maybe you should try another network sim card or go into the settings and search for networks and then hit automatic
Then maybe you both need to flash your own regions rom?
Check your imei number, does it different from under the battery? Your phone probably been injected with superimei which did not work with gsm mode (it work in wcdma). You need to find a repair shop which has the SPT BOX to repair your gsm connection.
Check this thread..http://forum.xda-developers.com/showthread.php?p=50119764#post50119764
stonedead said:
Check your imei number, does it different from under the battery? Your phone probably been injected with superimei which did not work with gsm mode (it work in wcdma). You need to find a repair shop which has the SPT BOX to repair your gsm connection.
Check this thread..http://forum.xda-developers.com/showthread.php?p=50119764#post50119764
Click to expand...
Click to collapse
Yes the software imei and hardware imei are different.
kinng111 said:
Yes the software imei and hardware imei are different.
Click to expand...
Click to collapse
Follow this instructions mate..http://forum.xda-developers.com/showpost.php?p=50669735&postcount=8
stonedead said:
Follow this instructions mate..http://forum.xda-developers.com/showpost.php?p=50669735&postcount=8
Click to expand...
Click to collapse
Check your PM. Need help.
Phone Imei is not same number than back on batterie but my N3 worked perfectly in Thailand where I just used voice call for a minute ( I did not know about Region lock) and in Nepal working perfectly too for two weeks. Here in India I only get the 3G data to work. When Intry to call I get not registered on network. I gried two carriers and different sim, always same problem.
MystaMagoo said:
Then maybe you both need to flash your own regions rom?
Click to expand...
Click to collapse
Hi Mystamagoo...sorry I dont know what is that, how to do it and what does it implies..could you explain further please...thanks
Try this............
http://forum.xda-developers.com/showthread.php?t=2470551
Greetings:
Can someone tell me how to enable LTE on SM-9005N unbranded/unlocked in Canada? having
moved back.
Any input is much appreciated.
This belongs to csc
download ur stock rom indian stock rom if u r in india
nabilsweet007 said:
This belongs to csc
download ur stock rom indian stock rom if u r in india
Click to expand...
Click to collapse
My handset is not rooted and I would prefer not to do it. Do you think is it necesary? I noticed software and hardware Imeis are different in one digit..could that be the problem? Tks
nabilsweet007 said:
This belongs to csc
download ur stock rom indian stock rom if u r in india
Click to expand...
Click to collapse
I am just a simple user, could you guide me how to download indian stock rom without rooting the phone, is it possible?
aryatara said:
Phone Imei is not same number than back on batterie but my N3 worked perfectly in Thailand where I just used voice call for a minute ( I did not know about Region lock) and in Nepal working perfectly too for two weeks. Here in India I only get the 3G data to work. When Intry to call I get not registered on network. I gried two carriers and different sim, always same problem.
Click to expand...
Click to collapse
Mat if u search in indian forum same problem of yours faced by others, your phone is unlocked threw super IMEI which works in only 3G, u must go to Good mobile repair shop who has some sophisticated tools to fix your problem, keep flashing different ROM etc will make things more complicated as this is a known problem, as someone suggested follow below link.
http://forum.xda-developers.com/showpost.php?p=50669735&postcount=8
You can make print out of above link which may help service center guy to repair
I am facing a network problem when i use gsm network it works fine but when i chane it into wcdma it says no service plz register when i tried yo search no networks appears plz give me somee idea samsung galaxy note3

[Q] s4 telus no sim read issue?

I feel my problem is unlike others i have read about for the last few hours...
bought a phone off craigslist
s4 sgh-i337 on telus in Canada.
went to put a telus sim in and it recognizes that its in there (so sim tray must work..) but i get "Not registered on network" problem...
tried 3 different telus sims, all do the same thing..
my IMEI matches the one on the physical phone so all good there?
its not rooted as i downloaded root checker and i restored it back to factory twice...
i just want service it does not make calls or texts. everything else is fine..
what gives.. thanks for any help sorry if this specific issue has been covered!
taylorleach said:
I feel my problem is unlike others i have read about for the last few hours...
bought a phone off craigslist
s4 sgh-i337 on telus in Canada.
went to put a telus sim in and it recognizes that its in there (so sim tray must work..) but i get "Not registered on network" problem...
tried 3 different telus sims, all do the same thing..
my IMEI matches the one on the physical phone so all good there?
its not rooted as i downloaded root checker and i restored it back to factory twice...
i just want service it does not make calls or texts. everything else is fine..
what gives.. thanks for any help sorry if this specific issue has been covered!
Click to expand...
Click to collapse
Go to settings>>more netowrks>>mobile networks>>network operators..let it search then choose Telus, if it works you should see a message "registered on network" watch for it because it disappears after a few seconds.
The other thing you should check is that the network is actually up, not sure which part of the country you are in but you might want to check the Telus site to make sure they aren't just having network issues.... happened in Calgary a few months ago....
Also check network mode in settings should be set to lte/wcdma/gsm lol I set mine to GSM only and nothing worked....
Gage_Hero said:
Go to settings>>more netowrks>>mobile networks>>network operators..let it search then choose Telus, if it works you should see a message "registered on network" watch for it because it disappears after a few seconds.
The other thing you should check is that the network is actually up, not sure which part of the country you are in but you might want to check the Telus site to make sure they aren't just having network issues.... happened in Calgary a few months ago....
Also check network mode in settings should be set to lte/wcdma/gsm lol I set mine to GSM only and nothing worked....
Click to expand...
Click to collapse
thank you so much for the reply... id love to try what you said but now it wont even READ any sim after i went into telus and the silly lady there tried to put a nano sim in with the punch out of a micro sim so itd fit, and i think it bent a pin in the tray......... wtf
taylorleach said:
thank you so much for the reply... id love to try what you said but now it wont even READ any sim after i went into telus and the silly lady there tried to put a nano sim in with the punch out of a micro sim so itd fit, and i think it bent a pin in the tray......... wtf
Click to expand...
Click to collapse
Just a silly question but did the sim click into place or can it just slide ot? When it is properly in place, you should have to push it in to eject it.
Gage_Hero said:
Just a silly question but did the sim click into place or can it just slide ot? When it is properly in place, you should have to push it in to eject it.
Click to expand...
Click to collapse
no it clicks in and out like any regular sim would... but now it wont recognize that there is any SIM inside...
before i went to telus it would just fine and id get a different error (my original issue "not registered on network:")
this is dumb.. im going back to telus today, they broke my phone....
ill report back with whatever they say..
taylorleach said:
no it clicks in and out like any regular sim would... but now it wont recognize that there is any SIM inside...
before i went to telus it would just fine and id get a different error (my original issue "not registered on network:")
this is dumb.. im going back to telus today, they broke my phone....
ill report back with whatever they say..
Click to expand...
Click to collapse
So having further checked into the phone, the IMEI is blacklisted and reported lost or stolen.... That's why it worked at first and now does not!
Be careful buying used phones off Craigslist or anywhere I learned the hard way thank you for your time! :/

Phone Not Allowed - UK SM-G950F

Hi All
I'm at my wits end with this Samsung S8 phone, Bought a 2nd hand S8, was working fine, but I noticed the internal storage was only showing 9.63GB
Had a look on here and the solution was to stock flash the phone. I did that, all fine, storage was back to normal....BUT since then I can't make or receive any calls.
I get the error "phone not allowed" and it won't connect to ANY mobile network.
I've tried loads of different suggestions
Sim is OK in another phone
Re Flashed (numerous times)
Andriod 7 and 8
Sim and Phone OK with three network
But still have the issue....
Can anyone help me? or push me in the right direction?
Cheers
Tommy
You probably tried this, but try booting into safe mode. If it works then there is a software problem. If the problems persist in safe mode you probably gotta contact Samsung.
Are you sure the phone is unlocked?
Sent from my SM-G950F using Tapatalk
Is the phone blacklisted? if it is blacklisted then it will not connect to service. Your SIM wil work perfect in any other phone.
Hate to say this but it does sound like your phone has been blacklisted.
You can check with one of the online IMEI blacklists.
If your phone shows Phone not allowed and a code like MM#6, it usually is an indication that it was blacklisted.
Check your phone's IMEI on a blacklist checker like http://imeipro.info/
The previous user most likely had the firmware and baseband messed around with and once you flashed stock it reverted to true state, it's highly advised to get back in contact with the person, where was the phone bought? A shop? Online?
Dreadsta5889 said:
You probably tried this, but try booting into safe mode. If it works then there is a software problem. If the problems persist in safe mode you probably gotta contact Samsung.
Click to expand...
Click to collapse
Yeah tried that , still the same
If one is in possesion of a S8 that says "Phone not allowed", and the phone is blacklisted, is there any way of fixing that?
I have the same issue here..
I bought an S8 from Manchester last summer, and I started using it last week, (because my other phone worked longer than expected) and after I gave the phone the Network key that the previous user wrote down for me, then that message appeared.
So im stuck with this almost completely new brick aswell...
Any options at all?
YallahHabibi said:
If one is in possesion of a S8 that says "Phone not allowed", and the phone is blacklisted, is there any way of fixing that?
I have the same issue here..
I bought an S8 from Manchester last summer, and I started using it last week, (because my other phone worked longer than expected) and after I gave the phone the Network key that the previous user wrote down for me, then that message appeared.
So im stuck with this almost completely new brick aswell...
Any options at all?
Click to expand...
Click to collapse
The only real solution here is to either go abroad and sell the phone, or sell it to someone who is going abroad. The phone will work outside of the UK.
It does sound as your phones imei Nr is blocked in UK.. Probably the person who sold you the phone, stole it somewhere.
I have the same problem on my Samsung S7 now in Brazil.
In Canada, on Canadian carriers, everything is fine, and if I put the Canadian SIM in there everything is fine. But the minute I plug in Brazilian SIM card, boom, Phone Not Allowed message comes up and it won't connect to any of the Brazilian networks. Brand new SIM, works just fine on another LG phone (and any other phone I tried).
The phone is unlocked, I even checked with a few pieces of software and there is no network lock on it either.
I've got the master & network unlock codes from Samsung, but have no way of inputting them as no prompts for those come up when I insert the Brazilian SIM.
I checked the IMEI, it is definitely clean and not blacklisted.
Heck, I even rooted the phone to see if that would help, and still nothing.
Any idea what else to try or what else might be causing this goddamn message to pop up?!
I solved my S8.
Blacklisted on all uk networks except Three network.
Works perfect.

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