Anyone else?
Every game I have tried playing, causes the player to reboot spontaneously. No single thing seems to trigger it, just reboots at some random point while playing games. Using the Asus controller.
Everything else seems to be smooth.
Games tried:
Badlands
Riptide 2
Minion Rush
Sky Force 2014
BombSquad
Hungry Shark Evolution
Beach Buggy Racing
indeed
Hi.
Yes I have the same problem. Clearing the data worked for beachbuggy and bombsquad the first time i ran into this issue. Yesterday, bombsquad crashed no matter how many times I cleared data or uninstall/reinstall.
I'm trying to find out where to report this to google.
Crazy thing, but is the power plug /really/ jammed in deep and something put on the cable to make sure it doesn't wiggle loose?
Benjamin06 said:
Hi.
I'm trying to find out where to report this to google.
Click to expand...
Click to collapse
I tried using online chat from the nexus troubleshooting page, but it never loads.
I have also used adb/fastboot to re-install the factory image, it didnt help.
May try using the call option on troubleshooting page when I have more time.
Jyveafk said:
Crazy thing, but is the power plug /really/ jammed in deep and something put on the cable to make sure it doesn't wiggle loose?
Click to expand...
Click to collapse
Well, in a word, no, its not the power cord.
I could understand if it happened at just any random time, but it happens only when playing a game.
I can stream movies for hours at a time using plex, stream music, etc. never reboots. Play a game, and it can happen within a second, or 5 minutes, but only when playing a game.
uicnren said:
Well, in a word, no, its not the power cord.
I could understand if it happened at just any random time, but it happens only when playing a game.
I can stream movies for hours at a time using plex, stream music, etc. never reboots. Play a game, and it can happen within a second, or 5 minutes, but only when playing a game.
Click to expand...
Click to collapse
Having same problem. Please let me know of you figure anything out.
well new factory image out, flashed just now...
LRX21V
and it still crashes.....
/me sighs
Same issues here... random reboots during gameplay.
I called google, had a new one sent and it works great.
I also called google. they are shipping me a new one as well.
bmtbandit said:
I called google, had a new one sent and it works great.
Click to expand...
Click to collapse
benjr06 said:
I also called google. they are shipping me a new one as well.
Click to expand...
Click to collapse
Thank you both for reporting, I finally have time and am requesting a call from them now as well.
Glad to hear it is working, its is extremely frustrating trying to use it now.
Well 45 minutes later on phone, I got RMA, just waiting on new one to arrive now. Says it leaves on the 25th, hope it is sooner.
uicnren said:
Thank you both for reporting, I finally have time and am requesting a call from them now as well.
Glad to hear it is working, its is extremely frustrating trying to use it now.
Well 45 minutes later on phone, I got RMA, just waiting on new one to arrive now. Says it leaves on the 25th, hope it is sooner.
Click to expand...
Click to collapse
Just to follow up, replacement arrived today.
So far not a single game crash. Also not had the audio drop-outs yet either.
Plex still will freeze on some movies however. I suspect this is more plex's problem as opposed to the player itself.
uicnren said:
Just to follow up, replacement arrived today.
So far not a single game crash. Also not had the audio drop-outs yet either.
Plex still will freeze on some movies however. I suspect this is more plex's problem as opposed to the player itself.
Click to expand...
Click to collapse
Mine still crashes in games quite a bit. I'd be interested in your experience over the next week or so, specially if it indeed has stopped crashing in games over the mid-term. Thanks for the updates.
Elrondolio said:
Mine still crashes in games quite a bit. I'd be interested in your experience over the next week or so, specially if it indeed has stopped crashing in games over the mid-term. Thanks for the updates.
Click to expand...
Click to collapse
Hi, is your crash before RMA or after RMA?
I am facing crashes and reboot issues on Nexus Player, while playing Asphalt 8 and Air Race.
Still contemplating if I should RMA or wait for OTA software updates which may or may not resolve the issues.
For those who have RMA, did the help desk say it's a hardware or software problem?
Seems to be memory overflow issue, the 1GB ram is overloded, causing some memory leakage, and as a result the unit rebooted?
dongdong said:
Hi, is your crash before RMA or after RMA?
Click to expand...
Click to collapse
I haven't RMA'd... some other gentlemen above have, however. I'll be waiting for the next update and see if that fixes things as games are not my priority with the box, streaming from my nas and the net is. For those purposes, my NP is solid.
Thanks for the reply. I read from other forums that Lollipop has a reboot apps bug due to memory management. keeping my fingers crossed that the next software update will solve the games rebooting issue too.
dongdong said:
Hi, is your crash before RMA or after RMA?
I am facing crashes and reboot issues on Nexus Player, while playing Asphalt 8 and Air Race.
Still contemplating if I should RMA or wait for OTA software updates which may or may not resolve the issues.
For those who have RMA, did the help desk say it's a hardware or software problem?
Seems to be memory overflow issue, the 1GB ram is overloded, causing some memory leakage, and as a result the unit rebooted?
Click to expand...
Click to collapse
They didn't say what the bug was, but I can tell you my new one is flawless
bmtbandit said:
They didn't say what the bug was, but I can tell you my new one is flawless
Click to expand...
Click to collapse
I will second that. My RMA'd unit has yet to reboot while playing games, or at all for that matter.
I was also getting spontaneous reboot and audio dropout. Problem was solved by getting a replacement unit. Could hardly start a game of Asphalt 8 or play it more than a few seconds without it rebooting.
There is definitely a pattern here - that some units are marginal.
I've been having the same problem with the following games:
Asphalt 8
Beach Buggy Racing
Sky Force 2014 TV
God of Light TV
Games that I haven't had a problem with:
Badland
Bike Rivals
Called Google today and talked to a rep who hadn't heard of this issue before, but said it sounded like an issue with the apps and suggested I contact the developers. After reading about the RMA success stories, I'll be calling back tomorrow and pushing for RMA.
Related
For GPS and compass issues, but never have seen any evidence. .. anyone got a link, I'd just like to see it with my own eyes instead of speculating. ... thanks
Didn't think there was a statement directly from them.
I think you're right that there's no official statement from them. I think it's just what people have heard from the tech support folks at Samsung (and now also from TMo).
i just spoke to a rep and they've stated that *there aren't any updates planned to be released by samsung* *if they do, there will be information on the website* i kindly told them that they need to fix the slow screen to screen scrolling, gps, error connecting when using friends feed and replying to someone
other than that, the phone is excellent.
wrong thread. ignore.
stepinmyworld said:
i just spoke to a rep and they've stated that *there aren't any updates planned to be released by samsung* *if they do, there will be information on the website* i kindly told them that they need to fix the slow screen to screen scrolling, gps, error connecting when using friends feed and replying to someone
other than that, the phone is excellent.
Click to expand...
Click to collapse
Try a game using the accelerometer. .. its extremely fubared. .. try doodle jump or hell a free one hyperspace lite. .. you will see how messed up the 6 axis motion sensor they tout is.
temperbad said:
Try a game using the accelerometer. .. its extremely fubared. .. try doodle jump or hell a free one hyperspace lite. .. you will see how messed up the 6 axis motion sensor they tout is.
Click to expand...
Click to collapse
Just tried hyperspace lite. Thanks for the suggestion. Its pretty cool.
That makes three games I have players that use the accelerometer for controls (also replica island labrynth) and so far I find the accelerometer to be excellent.
WAY better, or instance, than playing similar games on the wii.
I just emailed Samsung about the issue, and asked them what the time frame of it being publicly addressed and fixed would be. I suggest everyone having issues do the same. I have not heard back yet, but will post their response when I do.
I also just got off the phone with T-Mobile tech support. They said they will not swap the phone out for the GPS issue, as it's a known issue and a different unit will not make a difference. They also had me do the keypad fix, (*#*#ect.) and it didn't give me any different results from the last time I tried it, other than the loss of signal I had last time.
I asked what Samsung has said to them about the issue and her response was there is no timeframe on when this will be fixed, but Samsung is aware for of the issue and are working on it.
Basically the same stuff everyone else is saying. 6 days left for me before I return the phone. I hope something happens soon.
beren28 said:
Just tried hyperspace lite. Thanks for the suggestion. Its pretty cool.
That makes three games I have players that use the accelerometer for controls (also replica island labrynth) and so far I find the accelerometer to be excellent.
WAY better, or instance, than playing similar games on the wii.
Click to expand...
Click to collapse
On the contrare. . Try homering battle 3g. There you will see... after that you will no what I mean and every game using the accelerometer takes a split second to really orientate......
It is flawed. ..
Or try hyperspace again and pay attention... then close it and download android sensor data... open that app, now go back to the game and notice how Mich faster it moves and how Mich more it responds... another game is speedx 3d... so hard to control then open android sensor data and its smooth as butter...
Please check again, it works sometimes like the first time then after that you will notice slow response. ..
beren28 said:
Just tried hyperspace lite. Thanks for the suggestion. Its pretty cool.
That makes three games I have players that use the accelerometer for controls (also replica island labrynth) and so far I find the accelerometer to be excellent.
WAY better, or instance, than playing similar games on the wii.
Click to expand...
Click to collapse
Try papijump..... notice how when you tilt it takes a second for the dude to respond to ya movement. .. then close it completely, open android sensor data and try again, its a lot smoother...... like the app calibrates the sensors or something...
We need more people to see this issue as not many people know about it... but I play games using accelerometer and notice its not right until that apps started first.
Tried your sensor data trick. Not noticing any difference.
eta: I have always sucked at these types of games on the wii or other phones, but I am doing quite well (comparatively) on the vibrant.
beren28 said:
Tried your sensor data trick. Not noticing any difference.
Click to expand...
Click to collapse
OK have you tried homerun battle 3d? If you don't have it ill pm you... I need you to see this..... I know its there....
Downloading the lite version now.
beren28 said:
Downloading the lite version now.
Click to expand...
Click to collapse
Cool. That should work... it may be smooth on try 1. But exit completely and try again, the shadow on the bat chops around and its supposed to be smooth.... then once choppy try that app again...
Thanks for testing this.. I've read others have same issue just no one really can see. This game should do it though...
I pmed you also..
Edit: if ya already opened that sensor app it wont play bad....
Must reset phone, don't run app, then try game, then when ****ty open app it'll fix everygame... but since ya opened it it will run smooth... must reset.
After completely resetting the phone, I am no getting what you described. Was definitely not seeing this before reseting, meaning something else I had done had "fixed" it somehow. No idea what.
beren28 said:
After completely resetting the phone, I am no getting what you described. Was definitely not seeing this before reseting, meaning something else I had done had "fixed" it somehow. No idea what.
Click to expand...
Click to collapse
Its not major, just a slight stutter which in really meticulous games like asphalt 5 speeding around corners it will effect you...
But run that app after reset, even close it, for some reason now the sensor is flawless. Lime the app calibrates it somehow......
I was cool on all bugs till this, cause I'm a gamer, but luckily someone found that app in another thread, makes it flawless....
Its like first time ever playing the app, it plays fine, but then next time its wack... really strange. I can't believe no one else noticed on games like those, I notice the slightest weirdness.
Hello! I've bought 3 days ago the note 3 and the first thing I noticed is that everywhere in the OS i experience (I think this is called..) stuttering! Everywhere except video playing through build in video player I see stuttering. In browser, games, apps, scrolling and worse of all Youtube! The video is like skipping frames. The sound is good but the video is not at all smooth! I enabled developer tools and enabled the setting to show me gpu usage in bars. When I experience statturing the usage of the gpu instantaneously is full and then back to normal.I've tried reseting phone removing my sd card and when the phone was only with the factory installed apps I updated youtube app and played a video and again the same even in non HD videos.... >:-X I've read somewhere to enable gpu accelaration in 2d apps neither this worked.. I've also noticed that in antutu benchmark. When the benchmark was in 3d test although the fps was around 40-60fps the image was not smooth at all! IT IS DRIVING ME NUTS! Does anyone else have the same problem with me? It is something that the average user want bother him too much and he can live with it but for me is the worst thing! I paid 750euros for the device and I want it to run smoothly at least the most of the times..! Before this device I had the note 2 and I didn't have ANY of these problems! I mean not even 1 of them! If this is not something I did wrong and it is samsung problem then it is anacceptable! What can I do?
you got a problem i would take it back cause mine is fine.
My Note3 is silky smooth fast even with high bit rate high definition video. You must have a fault and I would get it exchanged ASAP.
Sent from my SM-N9005 using Tapatalk 4
Definitely something wrong there. My Mega 6.3 didn't suffer from stuttering but Note 3 still feels super fast after that.
Eh eh
i love this HUGE Problematic posts that someone with zero posts apperas in android forums suddenly after sammy releases... really fun & great posts i love them
Thank you
Thank you all very much for all the responses! I called samsung and they told me that they don't know something about this and they will search for the issue and call me back after 3 business days.....
htc6500uk said:
My Note3 is silky smooth fast even with high bit rate high definition video. You must have a fault and I would get it exchanged ASAP.
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
When I'm playing video from the built in player or MX Player is runs smooth all the time. Youtube app has the real problem! When you are playing from youtube runs smooth on you phone?
Viptr said:
When I'm playing video from the built in player or MX Player is runs smooth all the time. Youtube app has the real problem! When you are playing from youtube runs smooth on you phone?
Click to expand...
Click to collapse
I watch YouTube videos all the time, no issues whatsoever. Try clearing cache/reinstalling youtube etc..
To OP: Either you have some really rogue app running in the background, or your phone is defective. I have none of these issues on my Note3 and I've had it since 25th of September.
Same issues here just did a system reset and will bring it back tomorrow if still the same. Very disappointed ofcourse!
MohJee said:
I watch YouTube videos all the time, no issues whatsoever. Try clearing cache/reinstalling youtube etc..
To OP: Either you have some really rogue app running in the background, or your phone is defective. I have none of these issues on my Note3 and I've had it since 25th of September.
Click to expand...
Click to collapse
I guess that my phone is defective. As I said in previous post I've reset the phone. I've cleaned the cache and reinstall it bebore reseting it. But the problem is not only on youtube. It is in almost all apps excluding build in video player. Now if I have to give it back and get a new one should I go to Samsung service or the store I've bought it? And one question more. If the phone is from a telephone company is there a chance the OS could be damaged from them. Are they touching the software before get it to the market? Because I've noticed that after every reset the first time I open Safari the start page is Vodafone. I've bought it without contract. Is there any possibility that all these happens for this reason?
Thank you all!
They finally changed my phone! At first they told me that this is a minor issue and they don't know if they could change the device for this...... :laugh: Hahahaha in their dreams...........! I went to they store manager and I make him take my device and compare it with the store's demo device.. Finally he gave me a new one.. :victory: And it's working perfectly!!!! I really love it! I was very dissapointed at first with the other device because I was thinking that maybe that's how the phone is or I should be waiting for an update to fix their issue... :silly: Thank you all for your responses! You were very helpful! I'm very happy to belong in your forum community and from now on I will be very happy to help where ever I know my help!
Hello,
I just received my phone last night, got everything set up and started playing one of my games (Simcity)
Right from the get go it has been very choppy, severely affecting the game play.
Anyone else having this issue? Any ideas what could be causing it? Any ideas on how to fix it?
It is a Nexus 6p 32GB, everything is stock.
Thanks,
Relaxedcrazyman
May be more of an Android Marshmallow issue than anything else, best to reach out to the developer for their opinion though.
thanks, i sent an email to their support.
just wondering if anyone else is experiencing the issue. i am hoping that others are having the issue and not that i have a defective device...
relaxedcrazyman said:
thanks, i sent an email to their support.
just wondering if anyone else is experiencing the issue. i am hoping that others are having the issue and not that i have a defective device...
Click to expand...
Click to collapse
Yes, I'm experiencing this too; it's not just you!
StevenBX said:
Yes, I'm experiencing this too; it's not just you!
Click to expand...
Click to collapse
great, thanks for confirming! hopefully they resolve it soon, i want to keep playing the way it was!
On my SGS4 Active the game Simcity Buildit is choppy, too. It has something to do with Google Play. When logging out of Google Play from within the game it suddenly runs perfectly smooth.
user_0815 said:
On my SGS4 Active the game Simcity Buildit is choppy, too. It has something to do with Google Play. When logging out of Google Play from within the game it suddenly runs perfectly smooth.
Click to expand...
Click to collapse
damn, i was hoping it was that easy. tried logging out. it is still choppy especially when trying to buy items at other cities.
Switching cities
I get irritated when I have to switch between cities after going to trade building, it takes unusually long. Pissed off with Nexus 6p!
Hi, ever since I installed remix 2.0 on my remix ultra I have been suffering with a staggering video playback. Every few second the image freezes for a fraction, sound stops, and then continues again.
Something similar happens when playing games, plinder pirates, starwars commmander, and others I play, the screen freezes, becomes unresponsive, and then continues.
Is anybody else experiencing this? Is there a known problem causing this?
Which update do u have?
Your Jide Ambassador is here!!!
AmoraRei said:
Which update do u have?
Your Jide Ambassador is here!!!
Click to expand...
Click to collapse
I had it ever since I installed it, the 303, the one before that, and before that and just tested the 305, it still does it but less frequently.
Had that issue myself. Wiped the device back to 1.5 (there's a link somewhere on this forum) and updated with each iteration. Device seemed a lot more glitch/judder free when I checked it on 305. Haven't had time to see if its still judderfree all week though.
Bloody annoying when it happens though, isn't it? Gotta wonder about the QA testing process.
lusephur said:
Had that issue myself. Wiped the device back to 1.5 (there's a link somewhere on this forum) and updated with each iteration. Device seemed a lot more glitch/judder free when I checked it on 305. Haven't had time to see if its still judderfree all week though.
Bloody annoying when it happens though, isn't it? Gotta wonder about the QA testing process.
Click to expand...
Click to collapse
Yes, I have been updating ever since april, hopong it would go away, but after each update, Im considering to go back to 1.5. Even when simply working in google keep it judders.
u needto fill out the form in my sig explaining ur issue. pics and video will help the teäm pin-point ur issues.
i have a related but not identical problem. often i have to force-shutdown the tablet. once a day on a good day. it's usually when using the youtube app, so maybe it's their fault. but it also happens when loading images in sync pro (a reddit client.)
usually it stops responding and parts of the screen black out or flicker. sometimes it goes to the lock screen by itself, but when i unlock it again it's still not responding to touches. less often it just reboots itself. most of the time i have to hold down the power button to shut down, then restart.
i've installed a log cat app, but of course once the machine stops responding to touches it's too late. can't get a screen capture either, for obvious reasons. maybe i should try taking a video with my phone camera.... that's an idea.
in the logs i get a lot of open GL memory errors, actually a lot of errors of all kinds, but i think it's a memory problem related to open GL. but i don't know enough about graphics to really say.
i think i will avoid NVDIA in the future. i really love the jide build quality -- the ultra tablet is the nicest looking and feeling tablet i've ever had, and i've had a few. and i love the aesthetic polish of remix OS, but i never had so many lockups like this on stock android or custom ROMs, or on rockchip and other processors -- and if i did there were usually already discussions on XDA and people working on it. i feel a little hopeless about this situation because i know jide has limited resources and this is not where their focus is.
no nvidia in ultra tab pro, so yeah!!!!! :highfive:
AmoraRei said:
no nvidia in ultra tab pro, so yeah!!!!! :highfive:
Click to expand...
Click to collapse
that's nice to hear, but having just spent over $300 USD on this one, it'll be a long time before i can replace it! i would have waited for the new model if i'd known it was coming. ((
I've had this phone before the Oreo update. Antutu V6 showed super smooth graphics... that apparently don't translate into real-world usage.
For this example I'll talk about Real Racing 3, but it goes for any game.
On Nougat it would have this bug where it would run at about 40fps, then when I paused and resumed the race, it would be at a smooth 60fps for about 2 seconds. Thought the Oreo update would allow 60fps all the time like I know it should do.
I downloaded Real Racing 3 again after months, and now on default settings, at 1080p, I get about 15-25fps constantly. Pausing and resuming doesn't help any more.
So this game and many others that I used to love and play at a decent framerate on my previous phone, which had adreno 330 graphics, look almost unplayably horrid. Even skips frames on games like Color Switch which runs without a hitch on my brother's Moto C.
It's seriously worse than I would expect even a $200 device to be! And this phone cost $650 at release?!
Anyone else had these issues? Has anyone solved this for themselves?
Thanks.
I was having the same issue.If you have updated by OTA then flash the rom again using LGUP & do a factory reset using keys.I was getting heavy lag on MCVS,PUBG & heat issue almost same as yours.My issue is gone now.Also don't forget to turn off break time on Oreo in game center.
Look how smooth it runs now while screen recorder is on at 2k.
https://youtu.be/_eO5SqlGoAw
asingha94 said:
I was having the same issue.If you have updated by OTA then flash the rom again using LGUP & do a factory reset using keys.I was getting heavy lag on MCVS,PUBG & heat issue almost same as yours.My issue is gone now.Also don't forget to turn off break time on Oreo in game center.
Look how smooth it runs now while screen recorder is on at 2k.
Click to expand...
Click to collapse
Might try this, thanks.
What are any major places where flashing the firmware could go wrong, and does the device need to be rooted? Thanks again!
Thats why i never play mobile Crap Games on a Phone, i dont like to charge again after 2 Hours.
Buy a Computer or Playstation, this is just a much better feeling, than those mobile Crap with tons of Ads.
ric84 said:
Thats why i never play mobile Crap Games on a Phone, i dont like to charge again after 2 Hours.
Buy a Computer or Playstation, this is just a much better feeling, than those mobile Crap with tons of Ads.
Click to expand...
Click to collapse
I'm a PC gamer as well. Unfortunately I can't take my rig with me to places and use it on the bus or whatever, and there are no PC versions of most of the games I play and enjoy on the phone. We don't need posts like this, thanks.
Anyway, I think it must partly be optimisation because CSR2 is running smoothly.
Edit: sometimes
MDW 100 said:
I'm a PC gamer as well. Unfortunately I can't take my rig with me to places and use it on the bus or whatever, and there are no PC versions of most of the games I play and enjoy on the phone. We don't need posts like this, thanks.
Click to expand...
Click to collapse
I want to see you sitting in the Bus with your Rig and playing Battlefield with Online Connection over the LG. I think it will melt down :laugh::silly:
ric84 said:
I want to see you sitting in the Bus with your Rig and playing Battlefield with Online Connection over the LG. I think it will melt down :laugh::silly:
Click to expand...
Click to collapse
?
asingha94 said:
I was having the same issue.If you have updated by OTA then flash the rom again using LGUP & do a factory reset using keys.I was getting heavy lag on MCVS,PUBG & heat issue almost same as yours.My issue is gone now.Also don't forget to turn off break time on Oreo in game center.
Look how smooth it runs now while screen recorder is on at 2k.
Click to expand...
Click to collapse
Also, why should I reflash the ROM as well as factory resetting? Thanks.
Hey did you sort out this problem? i am facing the same issue here!
Anzee said:
Hey did you sort out this problem? i am facing the same issue here!
Click to expand...
Click to collapse
I solved it by deleting all the games off my phone and downloading steam on my PC
MDW 100 said:
I solved it by deleting all the games off my phone and downloading steam on my PC
Click to expand...
Click to collapse
Thanks would be really helpful for when I can afford a reasonable decent gaming PC!