About a month ago I started having an issue where my audio cut out after a few minutes. I found that twisting the device would cause it to return, but pause the media. After the audio cuts out trying to raise the volume brings up the "loud audio is bad for hearing" message, so combined with the media pausing issue I concluded somehow the device thinks headphones are being connected. That's when the madness began.
First, I took off the back cover to see if that was part of the issue, audio continued to cut out.
Then I removed the usb port/headphone jack. The issue continues.
I removed the battery and main board, found no issues, put it back together and the issue continues.
I removed the pogo pins in case something crazy there was going on, but that did nothing.
I formated system/data/cache and reinstalled CM, and the issue continues.
The crazy thing is, bluetooth audio works fine, even though if you connect a headset, it takes precedence and cuts out the audio.
Any suggestions on how to fix this are welcome. Thank you
Related
Hi
First post here so please excuse any ignorance.
O2 XDA Exec - standard Rom from O2 website.
Problem started a few hours ago after using the audio out for listening to music via mediaplayer.
My unit was working fine while playing, but later after it had been disconnceted from the stereo I noted that there were no tap sounds.
I first checked the audio settings, all normal the way I always have them.
Next I tried the reset button on the back of the unit, no help there.
I tried plugging in the headphones in and there is perfectly normal audio over the headphone but once removed nothing at all.
Getting more extreme I tried a rom update/fresh start, no luck there either.
Getting even more hardcore I downloaded the assembly/disassembly pdf from this forum to check if there was a physical fault with the 3.5mm audio port. I checked to make sure all the tabs were springing back after an audio jack was removed all seem fine (although at this point I lack a comparision).
Then for a test I rang my own phone from my land line and it seems to ring fine but there is nothing from the mic or either of the earpieces during a call.
I am fast running out of ideas and the last test really perplexed me.
I am almost certain that it is a case of one of the contacts inside the audio port not springing back and therefore cutting out the external audio, giving the device the impression that there is still a headset connected.
I don't want to poke around inside too much as I have so far been able to keep security tabs intact, just in case I need to send it off.
Anybody have any ideas on how to get around this? Is it possible that it is software and not hardware?
Please help as phone is a bit useless sans headset, which I don't really want to be permanetly tied to.
Thanks
Thom
keep plugging and unplugging the headset until it works or you get tired, if it works great, otherwise sent it in for repair.
Does nobody out there have a registry hack workaround for this problem?
When I receive calls its rings and any other sounds come through whilst the phone rings.
There must be a workaround here somewhere???
Had exactly the same problem. No sound but rings ok,
After the first time I plugged in the headphones, no sound. Its probably cause the headphone socket is so big in comparisson, that it gets dirty. Just spray some anti static cleaner on the headphone plug and keep plugging it in.
Worked perfectly for me!!
There is no registry hack because this is a hardware issue, not a software one.
The ringer will ring whether the earphones are plugged in or not, which is how you would expect a phone to function. The problem lies with the connectors in the headphone jack socket not recognising the headphones are unplugged. Resetting and even dare I say a hard reset will not sort it as the issue is not software related.
This has also been covered several times on the forum. The only way (short of taking the thing apart) is to keep plugging / unplugging the headphones until the sound reappears.
Cheers
Ant
This just started happening on my JasJar today (system audio returned after poking the headset in/out a few times), after 11 months of use. Does this get worse over time? Should I bite the bullet and try to get Imate to repair it?
Please advise!
Does the speaker in the phone have a mute ? No mater what jack I plug into the thing it never shuts off the speaker. I was hoping to play tunes on my car stereo but now I found out that even the samsung earbuds don't turn it off either, or is the phone junk and trade it in for a different one?
As strange as it may be but I was surfing this forum and made it to page 20 and then my phone locked up.I made it to taking off the batery cover and then my touch screen started to work normally again. It just kept zooming in and out. Then I was able to restart it and the head phones worked as they should. No explination on why and this morning I. Jammed the phone internet radio on my way into work with no problems .WTF? Hope it stays fixed.
I have this problem not just with android, but wp7 also. Whenever i plug my headphone in the music player would randomly start, stutter, and skip songs. The only way to stop this is to pull my headphone out. This happens with every android build i have flashed for the past year. How can i fix this?
I have one set of in-ear phones that cause skipping (and false calls on winmo) during playback, and I can't explain it. My best guess is that the 3.5mm jack is leaking signal into the connector for the stock headphone controls, sending false signals that the phone thinks are commands from the remote.
Try some other earphones,if it doesn't happen then it's something along those lines.
I also get this with my sennheiser cx270's, sometimes its fine, other times it goes berserk.
Same, no other earphones seem to fix this, so I'm thinking it's the jack. It happens every once in a while.
$1 gets you a reply
Hello,
I have seen a few people with an issue where if the phone gets wet, audio completely stops, and apps that use the speakers or microphone act very odd. https://forum.xda-developers.com/nexus-6p/help/nexus-6p-audio-playback-error-app-t3476592 this is one of a few posts with the same issue.
Essentially audio won't won't through anything but Bluetooth, and apps like YouTube, Play Music, Sound Recorder, Video Recorder (but not camera as is doesn't use the microphone) all act strangely, and different from each other. Play Music for example constantly loads songs then skips to the next. The Camera works great, but as soon as it is switched to video, it says "cannot connect to camera."
I'm trying to figure out why this happens, and how to fix it. Some have said that cleaning the microphone works, but that doesn't seem to help most, and didn't work in my case. The microphone is not replaceable on the board. Actually there are three, but the "main" one on the back seems to be the common issue, but may not be.
Any advice would be greatly appreciated. Thank you!!
My uneducated guess would be moisture in the connections causing circuit shorts when enabled. If you arent feeding anything to the speakers or from the mic, the connections dont short out because there is nothing doing.
After having the 6P apart twice, the best guess for a fix I would have is to disassemble it and disconnect anything that has a ribbon cable. You can disconnect the front facing camera, bottom speaker, etc. Then let the whole thing dry out and reassemble. NOTE: disassembling this phone is not for the faint of heart! I did it to replace my battery and ended up cracking the LCD panel in the process.
chrisexv6 said:
My uneducated guess would be moisture in the connections causing circuit shorts when enabled. If you arent feeding anything to the speakers or from the mic, the connections dont short out because there is nothing doing.
After having the 6P apart twice, the best guess for a fix I would have is to disassemble it and disconnect anything that has a ribbon cable. You can disconnect the front facing camera, bottom speaker, etc. Then let the whole thing dry out and reassemble. NOTE: disassembling this phone is not for the faint of heart! I did it to replace my battery and ended up cracking the LCD panel in the process.
Click to expand...
Click to collapse
I actually have the phone apart. I've cleaned all the corrosion off of everything with 90% isopropyl alcohol. The phone wouldn't turn on when I got it, now everything but the weird sound issue works great. It's been disassembled for weeks and is definitely dry, so no short circuit. At this point, I don't think the phone can be saved, but maybe. Plus, I'm super curious about why this is happening.
As written here:
Hi guys, I think I solved the problem.
After a factory reset, my phone didn't play any sound from the speakers (neither the top nor the bottom), couldn't record anything from the mic, couldn't record any type of video with the stock Google camera ("Can't connect to the camera" or 0:00 seconds long videos) and YouTube acted weird sometimes.
I spent to days looking for a solution, and I understood that the problem was in the headphone jack. It remains triggered as if there were headphones inserted, someone resolved inserting and removing a real device in the headphone jack 3 or 4 times, but it was not my case.
I took the phone apart, physically disconnected the headphone jack and then rebooted the device. All the problems are gone! The sounds came back perfectly from both speakers, the camera can now record video and the mic is working. After this test I turned off the phone, reconnected the headphone jack, rebooted and still no problems. The headphone jack works fine too, and YouTube has no problems reproducing videos.
I even tried two factory reset and everything is still working fine! I hope to be helpful to someone, this procedure has solved my problem!
Hey all. I'm a new LeEco Pro3 user, and I've noticed a weird issue: audio output through headphones will stop working after a few hours of not using it.
Basically, you can connect your headphone adapter with your headphones plugged in, play an audio file, and it will play through the speakers instead of through your headphones. Unplugging and replugging doesn't fix it. Raising or lowering the volume doesn't fix it. It cannot play audio through the headphones unless you reboot the phone.
I don't know what triggers it. All I know is, when this issue pops up, the the "Sounds and Vibration" sections of the Settings app crashes. When you try to enter it, you'll go to a black screen. Which is very, very weird. Could it be due to the USB-C audio driver crashing? What could cause it to crash?
The only solution is rebooting the phone. I really don't want to do that every time it crashes, as it has crashed on me 3 times so far in the past few weeks. :/ It actually started the second week I received the phone. I hadn't listened to music in a while, so I went to connect my headphones, and... lo and behold, it refused to play audio through the headphones no matter what I did. But the first time the issue occurred, I didn't bother going into the Settings app, which was stupid of me. I should have checked to see if the Settings app's Sound section crashed on me or not.
I have Dolby Atmos disabled, though CDLA headphones show up as "enabled" in the Sound section, but grayed out, so I can't disable that option. Dunno why. I have the stock equalizer disabled in Settings, and I don't use an equalizer in my music app. Maybe the CDLA option is causing audio to crash...?
I'm running 6.0.1 on the Banggood vendor ROM. No issues on the ROM, other than this audio issue. I don't even know if it's a software issue or not, could be a hardware issue, or an issue with the USB-C standard itself. After all, even the Pixel and the iPhone 7 have this issue and similar issues. I checked Apple's forums and some people are complaining that the Lightning adapter doesn't always work, or cuts out, and only unplugging and replugging it, or rebooting the phone fixed headphone audio. As for the Pixel, apparently some Pixels didn't charge until they were rebooted. But a software update fixed this(?)
I even saw a similar issue affecting the LeEco Pro3, same as the Pixel--some Pro3s won't charge unless they're rebooting, and someone on here mentioned a kernel fix for it. Something about a USB-C controller going haywire. But that fix is only for the x720, and I have the x722. I haven't had any charging issues so far, just headphone issues. Keeping my fingers crossed.
I'm thinking this is one of 3 things:
-Software issue with the ROM I'm running, or a kernel issue
-Issue with the dongle itself (I'm using the one I got in the box; i.e. the legit one)
-Issue with the USB-C port (could be loose, could be damaged; I cleaned it out, it's perfectly clean)
I'm leaning towards a software issue, if only because the "Sounds and Vibration" setting crashes when the issue occurs. If it was a hardware issue, surely the ROM would behave normally. Then again, what do I know, I'm no dev!
Anyone else having audio issues with their Pro3? I don't want to switch to Bluetooth because I have perfectly good headphones already, plus I would hate having another thing around to charge.
I'll try to take a video of the issue once it occurs again, but weirdly enough, it only happens when I'm preparing to leave for work. Hasn't happened to me at home once. I just don't get it.