[Q] Access Regional Carrier Menu - Galaxy S 4 Q&A, Help & Troubleshooting

I know with the Samsung Galaxy Note 3, you have a regional carrier menu which can be accessed using a key sequence on the dial pad. When accessed, a list will be displayed showing all the carriers which the phone supports using their 3 digit abbreviation. When you select a specific carrier and click reboot, the device will do a factory reset using the specific carrier settings you selected. I know the S4 will have the same regional menu but I'm curious as to whether or not I can access this through a dial pad sequence and if so, what the sequence would be.
Thanks in advance for any help which could be provided!

RESOLVED
Unlike the Note 3, the CSC (Consumer Software Customization) otherwise known as the Regional Carrier menu is a hidden menu within the Samsung Device model lineup. This menu will show a listing of scripts in the phone, depicted by a 3 letter code and specific to the carriers which can be preloaded on your device. If your device is unlocked and you wish to use it with one of the specified carriers, you can insert your carrier specific SIM, access this menu and "INSTALL" the specific configured script for that carrier. The question is always asked... "What is the benefit?".
Answer: With smartphones, they are mini computers and not just your typical "telephone". As such, you have multiple settings which vary among carriers. As such, by configuring your device to be carrier specific, it will modify specific settings which are proprietary to that specific carrier. As an example, it will modify the APN details, update your network settings to reflect access to specific modems such as 3G, 4G, HSPA+ and LTE and will also brand the device with specific apps which have been preloaded and configured for that specific carrier such as a "My Account" app. These are just some of the things to name a few which implementation of the proper CSC settings will provide.
Samsung realized that tech savvy people have figured out how to access these menus and this has resulted in fixes implemented in OTA updates to hinder people from being able to do this. As such, you cannot use the typical dialpad entry to gain access to the menu but do have the ability through ROOTING your device. Unfortunately, a ROOT will most likely "void" your warranty so it's at the discretion of the "end user" whether or not the warranty is important.
Thank you to all who assisted and happy trails!
cellrama said:
I know with the Samsung Galaxy Note 3, you have a regional carrier menu which can be accessed using a key sequence on the dial pad. When accessed, a list will be displayed showing all the carriers which the phone supports using their 3 digit abbreviation. When you select a specific carrier and click reboot, the device will do a factory reset using the specific carrier settings you selected. I know the S4 will have the same regional menu but I'm curious as to whether or not I can access this through a dial pad sequence and if so, what the sequence would be.
Thanks in advance for any help which could be provided!
Click to expand...
Click to collapse

Can you please stop spamming yourself lol.

LOL... Well there is an option to Edit/Delete and since I can not "delete" my post, I mine as well indicate it has been resolved and provide the underlying solution.
theunderling said:
Can you please stop spamming yourself lol.
Click to expand...
Click to collapse

What has been resolved?.I understand what you were after as in your 1st post; but your 2nd post indicates you can get the dialler menu if you are rooted.
Since I am rooted......care to tell me the code for me to test then?.
It doesnt matter if you cant, as when I insert a sim, a box normally opens up for me to select which network I want, which then triggers inbuilt settings (apn etc)......and the phone works.

Many people do not wish to "root" their device thus "voiding" the warranty. As an alternative, they can unlock their device and dependent on their OS, they can access the "CSC Menu" through *#272*[IMEI]# Should their "new" carrier be in the default list of supporting scripts installed on the phone by the manufacturer, they can install the script which will "brand" the phone to the new carrier/SIM complete with all the required settings for that carrier. Doing this will BRAND their phone to the new carrier settings without having to root and install a carrier specific ROM etc...
Is this beneficial for you specifically? Absolutely not as you have rooted your device but many on here looking for information find threads which talk partially about something and then you see a posts claiming it's been resolved with no further detail. If I solve something on my own and feel it would benefit some, not all, I may as well post my findings so if someone encounters the same problem, they can access a thread which provides a solution instead of simply saying "FIXED".
You said it best by "It doesnt matter if you cant, as when I insert a sim"... Yes, when you insert a SIM on your rooted device you have access to everything you need. That does not help someone whom does not wish to "root" their device. Maybe I'm reading into matters too much but you seem upset about my posts That being said, ignore them. I'm not bolstering my post count but if I resolve something, I may as well post it since I cannot officially delete my thread but only "edit" it. By posting it's resolved and providing details as to how, this will alleviate someone wasting their time by providing an answer while helping those who may possibly encounter the same situation.
Cheers!
theunderling said:
What has been resolved?.I understand what you were after as in your 1st post; but your 2nd post indicates you can get the dialler menu if you are rooted.
Since I am rooted......care to tell me the code for me to test then?.
It doesnt matter if you cant, as when I insert a sim, a box normally opens up for me to select which network I want, which then triggers inbuilt settings (apn etc)......and the phone works.
Click to expand...
Click to collapse

No.You state in post 2 that you can acess the menu if I am rooted.....so explain how its done since I am rooted.
Also the box that opens up happens when a sim is inserted on all the unrooted samsung phones Ive had, which then triggers carrier settings etc.
So to recap, you did not answer how to get into that menu, and I cant even see how anyone would need to anyhow.
That is all

You are reading way too much into the post and it's asinine. I asked a question, received some feedback via PM and resolved my issue. As quoted from my "Post #2": "As such, you cannot use the typical dialpad entry to gain access to the menu but do have the ability through ROOTING your device." -- I am simply indicating the dial pad entry cannot be used unless you have original firmware which has not been updated. If updated, you can ROOT which allows you to brand your device using alternative methods. Reading way too much into everything...
ROOTING = You can customize your device using many methods and as per your post: "I cant even see how anyone would need to anyhow" is correct for those who are rooting.
*#272*[IMEI]# = You can customize your device to a specific carrier should that carrier be listed in the pre-installed scripts. Your device must be unlocked but this method will not void your warranty by installing a carrier ROM already pre-configured on the device.
I may also add that you're correct! If unlocking a device and not rooting, once you input a non-carrier SIM, you will be prompted for a code but the settings do not always change. Sometimes APN settings are incorrect and there is manual editing required. The suggestion I made regarding the CSC menu will allow you to configure the device to the new carrier ROM without rooting. This will also "customize" the device to that specific carrier so unlike simply features such as APN etc... being changed, you will also have pre-defined apps installed specific to that carrier such as "My Account" and other specific apps you would not obtain by simply unlocking.
I'll make it clear that you ARE RIGHT! Let's leave it at that but for those who do not read so deep into my posts, I find many of them have been helpful as have yours otherwise we would not have received the thanks we have.
Have a great one!
theunderling said:
No.You state in post 2 that you can acess the menu if I am rooted.....so explain how its done since I am rooted.
Also the box that opens up happens when a sim is inserted on all the unrooted samsung phones Ive had, which then triggers carrier settings etc.
So to recap, you did not answer how to get into that menu, and I cant even see how anyone would need to anyhow.
That is all
Click to expand...
Click to collapse

Related

[Q] AT&T automatic APN discovery with Rogers Magic 32a?

Greetings. I just wiped my phone again and am wondering: just how can I actually avoid typing in my APN information for AT&T?
The file /etc/apns-conf.xml *does* have the correct information, and I *can* scan for and use for "Network Operator" an entity called "AT&T". But for the APNs section, I always come up with no automagically configured entities and have to do it by hand. What have I been missing for these past two years?
I'm wondering just what the functionality of /etc/apns-conf.xml is, if it cannot use the correct information that is there. Perhaps I'm doing it wrong. The information is there -the same information that I would enter by hand, except for the password being perhaps incorrectly all caps:
Code:
<apn carrier="ATT" apn="wap.cingular" user="[email protected]" pass="CINGULAR1" mmsc="http://mmsc.cingular.com" mmsproxy="wireless.cingular.com" mmsport="80" mcc="310" mnc="410"/>.
All that information is identical with what I would have to enter by hand, with the pass perhaps being incorrect. The question is, why doesn't the wireless settings applet at least *try* to create an entry in "Access Point Names", even after it picks up a "Network Operator" called AT&T? Is it because the carrier name is "ATT" in the /etc/apns-conf.xml file, while the OTA identity of the "Network Operator" shows up as "AT&T" (with the ampersand)?
I just remounted and created a new, identical line in /etc/apns-conf.xml where the carrier is called 'AT&T' instead of 'ATT', which is still there in the line above it. Still no automatic love.
Cyanogen rom will auto populate that for you... But I don't think any stock rom will pick up att without the apn built in between wipes...
I of course have the mt3g and dealt with punching that apn in so much I feel your pain.. Kinda... Since you get 3g access and I dont on that phone there is some jealousy...
Sent from my SAMSUNG-SGH-I897 using XDA App
Nah, no auto-population takes place --and it's not a new state of affairs.
sevenvt said:
Cyanogen rom will auto populate that for you... But I don't think any stock rom will pick up att without the apn built in between wipes...
I of course have the mt3g and dealt with punching that apn in so much I feel your pain.. Kinda... Since you get 3g access and I dont on that phone there is some jealousy...
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I am using FroyoRedux (http://forum.xda-developers.com/showthread.php?t=723520) with the Old Radio, which is a derivative of Cyanogen's nightlies. At any rate, I get the same phenomenon as described above, when using a proper Cyanogen build --and I have always, always been without any auto-populated "Access Point Names" functionality, no matter what the build.
The "Access Point Names" never, ever get populated even after the "Network Carrier" has been detected as "AT&T". That's a fact with Cyanogen and other builds, for me using AT&T with this Rogers Magic 32a.
*Possibly, this has something to do with the fact that I'm using a TurboSIM card, and my phone has not actually been unlocked --but I doubt it.*
I have observed that the /etc/apns-conf.xml file -the one that actually does have the correct login data- *does* get updated with whatever I input manually in the "Access Point Names" propertysheet/applet, after I input it manually. Obviously, I need to look at the code for whichever modules handle this process, but from the outside, I am just wondering why the functionality is not there when the stored APN profiles are there to facilitate the auto-population/autoApn goodness for which I long so dearly, every time I wipe my phone.
I'd just like to understand this. I asked Brian Crook in the #cyanogenmod IRC channel, and he said he wasn't familiar with the code that handles this stuff. He told me to make a Tweet including @paulweiss, which I did. So, I am waiting for kindness from on-high while I consider perusing the code for this/these relevant modules.
Thanks for replying! Any more ideas about the matter at hand?
Bump for my beggarly quest for more input.
Have you unlocked yet?
Sent from my SAMSUNG-SGH-I897 using XDA App

Anyone else / Diagnosis Menu Update?

Anyone else noticed with the diagnosis icon as a short cut if you have been in the menu i was asked earlier to update it in the marketplace ?
Nothing has changed as far as i can see in the diagnosis menu, nor lost any functionality or gained any, I'm not even thinking "this was an update, before any random comments" i'm just pondering and wondering if anyone else had this yet ?
I've got the icon, but no updates as yet...
mwako said:
Anyone else noticed with the diagnosis icon as a short cut if you have been in the menu i was asked earlier to update it in the marketplace ?
Nothing has changed as far as i can see in the diagnosis menu, nor lost any functionality or gained any, I'm not even thinking "this was an update, before any random comments" i'm just pondering and wondering if anyone else had this yet ?
Click to expand...
Click to collapse
Had it through as well - didn't notice any new additions or removals from what's already there.
Update: When inputting the codes (i.e. *#0002*28345#) the phone now vibrates whereas it didn't before
skeet94 said:
Had it through as well - didn't notice any new additions or removals from what's already there.
Update: When inputting the codes (i.e. *#0002*28345#) the phone now vibrates whereas it didn't before
Click to expand...
Click to collapse
Can't believe i didn't notice that , I remember now thinking it was an odd feel before when it didn't vibrate inputing the codes, after every other touch/input/exit on the device makes it vibrate, Seems they are doing something then. Lets see if anyone finds any new interesting menus inside ?
The "root menu" doesn't work any more it seems. I don't quite recall the command since I always check the Focus threads.
Updated Service Codes
We have extracted about 90% of the Service Codes from the latest Version I have downloaded. So far, not much in additional options. Maybe some changes in the old ones. Needs to be checked. There are again, some dead codes which are not referenced, so this is normal and not a wrong code from me.
The most interesting codes run a check before they start. If the conditions do not apply, the diag function will not start.
This would be
TESTMODE <--Root
AUDIOGAINCONTROL <-- What a shame as I still need to tweak the Volume on Level 1/30. Which should play more this Level.
(Yes I know, I have tweaked the Sound Tuning options)
The App runs a functions called "check cable" and this one calls "JIG_UART"
This function checks for two conditions. Unfortunately just some numbers, which cannot be explained because of a number code only..
This seems to be a Service Cable, as I was not able to run those codes, even when changed from USB to UART in the menu. So lets get an UART cable
If the UART Service Cable is not needed, maybe someone else finds out...
There are also two commands which check a registry value from the phone, and start not for me:
FTAMAIN
VIEWHISTORYNW
So far I have seen only the following new ones:
SerialNumber --> Starts but does not show anything
TFlashUnPairing --> Starts but have not tested it. I don't need to know everything
Some Menu Item was deleted, forgot which ones...
I have attached the Commands and the Hash table. It does not make sense to transfer every hash code, because most of them are already resolved.
I explain how to resolve it, in case you want to try one:
As an example I have chosen the SMDINFO (Open the TXT file)command, because it has only 5 digits:
The first Number: (4) Tells you the length of the code. Because we use 0 too, this code has 5 positions:
Next to the number in the brackets, is the number you put into the DiagApp Tool, starting from the last. Because SMDINFO shows, you only two of them in the same line, you just continue downwards. You can also use the search option:
This results in:
*#03#
Again you look for the numbers next to the numbers in the brackets. So you need to find the numbers for:
(4) (3) (2) (1) (0)
(4) (3) are easy, on the same line... the looks for the next (2), which can be found under: DisableSellOutSMS If you are unsure, use search...
Its easier as it sounds...
If I find anything new and useful, I will let you know...
Let me know any interesting file to disassemble. The is always more then the eye can catch.. At least with a debug guru in the team...
MC
mchabr said:
The most interesting codes run a check before they start. If the conditions do not apply, the diag function will not start.
This would be
TESTMODE <--Root
Click to expand...
Click to collapse
I guess the well known workaound, will result in the same root access.
*#1111# continue to press any number, until the long number at the top gets a minus symbol. Then just press back, until you jump into the main menu.

Unlocking the device

Hi,
I just got my atrix today. Regarding unlocking, is it through a code or can we unbrand by rooting?
you have to obtain an unlock code.
Hey guys, how can I get this code?
Ignore him. It's not "locked" in the sense that the old feature-phones were "locked", but there will be certain features that are "locked", such as sideloading apps, tethering, etc.
Essentially, you will need to search these forums for certain mods that allow you to do the things you want. For instance, to enable tethering, you simply have to find the thread that tells you how to add an APN and what settings to give for it. To sideload apps, you'll need to root your phone to get around AT&T's restriction on that.
Both of these things can be found in this forum:
http://forum.xda-developers.com/forumdisplay.php?f=997
(as well as other cool things, some of which require more computer proficiency than others)
Just search until you find a thread that interests you.
i.mac said:
Hi,
I just got my atrix today. Regarding unlocking, is it through a code or can we unbrand by rooting?
Click to expand...
Click to collapse
jenarelJAM said:
Ignore him. It's not "locked" in the sense that the old feature-phones were "locked", but there will be certain features that are "locked", such as sideloading apps, tethering, etc.
Essentially, you will need to search these forums for certain mods that allow you to do the things you want. For instance, to enable tethering, you simply have to find the thread that tells you how to add an APN and what settings to give for it. To sideload apps, you'll need to root your phone to get around AT&T's restriction on that.
Both of these things can be found in this forum:
http://forum.xda-developers.com/forumdisplay.php?f=997
(as well as other cool things, some of which require more computer proficiency than others)
Just search until you find a thread that interests you.
Click to expand...
Click to collapse
Just wanted to throw this in here. According to i.mac's profile, he's with Rogers which would have different APN settings so that mod would not work unless he had the appropriate settings for his carrier.
With that said, the aRoot method also has some changes to APN settings so I would look for confirmation on that working for Rogers as well.
jenarelJAM said:
Ignore him. It's not "locked" in the sense that the old feature-phones were "locked", but there will be certain features that are "locked", such as sideloading apps, tethering, etc.
Essentially, you will need to search these forums for certain mods that allow you to do the things you want. For instance, to enable tethering, you simply have to find the thread that tells you how to add an APN and what settings to give for it. To sideload apps, you'll need to root your phone to get around AT&T's restriction on that.
Both of these things can be found in this forum:
http://forum.xda-developers.com/forumdisplay.php?f=997
(as well as other cool things, some of which require more computer proficiency than others)
Just search until you find a thread that interests you.
Click to expand...
Click to collapse
Also, I think he does mean unlocking from the carrier as he mentions "unbranding"
live4nyy said:
Also, I think he does mean unlocking from the carrier as he mentions "unbranding"
Click to expand...
Click to collapse
Hi Guys, let me make myself clearer... I`m on vacations in Orlando, and just bought the Atrix Today, but I`m from Brazil (carrier VIVO) and would like to unlock it (to use with my SIM Card).
How can I do this? I`m moving from an iPhone 3GS to Atrix and never work with Android before...
I NEED YOUR HELP!
just go to cellunlock.net. I got atrix unlocked in 48hrs. they also unlocked my samsung focus. 20 dollars.
just a word of caution, several users who simunlocked the device and are using it outside of the US or Canada, have wifi connection issues after putting in their sim card. I myself have the same problem, however im rather confident either the devs here will find a solution or moto itself will fix it with an upcoming update.
anyone unlocked a Bell Atrix and used for Rogers yet?

New to Rooting/Droid?

hello, i am new to the rooting scene and droid. i have the AT&T S4 and i would like to remove all this crap that AT&T loads on the phone. i would also like to know that if i root my S4 can i use my sdcard to install apps to since the default "8gb" might not be enough so i bought a 32gb sdcard. please advise, i don't even know if this is the purpose of rooting a phone or not, sorry it its a dumb question.
Thanks
Well you're not new to xda. This belongs in Q&A, not development.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
how do i move this to the correct area. i am not new to the forum new to droid. i many years ago i had a htc 6800 for verizon i used to "cook" roms for.
plwalsh88 said:
Well you're not new to xda. This belongs in Q&A, not development.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
LilSnoop40 said:
how do i move this to the correct area. i am not new to the forum new to droid. i many years ago i had a htc 6800 for verizon i used to "cook" roms for.
Click to expand...
Click to collapse
You can click on the triangle in the upper right corner of the post, and report to a moderator for moving/maintenance. I already reported it for you.
Please read forum rules before posting
Questions and help issues go in Q&A
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
Development is only for developers to post work
LilSnoop40 said:
hello, i am new to the rooting scene and droid. i have the AT&T S4 and i would like to remove all this crap that AT&T loads on the phone. i would also like to know that if i root my S4 can i use my sdcard to install apps to since the default "8gb" might not be enough so i bought a 32gb sdcard. please advise, i don't even know if this is the purpose of rooting a phone or not, sorry it its a dumb question.
Thanks
Click to expand...
Click to collapse
It seems nobody has answered this, only moved your thread around. ^_^
In short, rooting just allows you to do things to your phone that normally would be against the manufacturer's/carrier's intent. One such example would be to remove carrier-added bloatware that is otherwise not removable. I personally use root for the following:
Titanium Backup Pro: This would let me backup my apps AND data for each app. Google does a decent job at backing up most my apps, but if I "sideload" an app (install from a different source other than the Play Store), I can back it up also. Plus Google doesn't always backup the DATA part of an app, which can be important for me (e.g. an authenticator, or RSA token for work). In addition, TiBu also allows you to easily "freeze" the bloatware, which prohibits it from running or showing up anywhere. This is usually a better option than completely uninstalling it, because it's usually much easier to recover from de-bloating the wrong bloat.
AdFree: An advertisement blocker. Typically Root is required to do this properly, as it modifies the "hosts" file on your android. In the end, it overrides your phone's DNS such that when an app or webpage requests data from a known advertising website, the phone will redirect the request to "nothing", and the ad will not show. Use with discretion - some people frown upon this because they "lose" revenue from the ads that are not shown. I won't comment further, fearing I'll start a verbal war here.
Greenify: Allows you to put certain apps to sleep while they are not being actively used. I use it for Facebook Messenger, because I've found that if this app is allowed to run in the background, it kills my battery. I leave Facebook running in the background, so that I'll still get notifications of new FB messages. Seems to work out for me well.
"Some Tethering Applications or Methods": Some of the better ways to tether/hotspot from your phone will require root. Again, I'll leave this one lie. Personally, I rarely use it, but I've been in a bind before without internet access, and I've needed to use it. I don't want to lose my unlimited data with AT&T, so I really have no choice to add a tethering plan anymore. Regardless, it's nice to know I have it available as an emergency option.
While I could recommend the root, I also have to warn you that this will effectively void your Warranty. There's ways (read through the forums here) to "hide" the root, by using SuperSU instead. But just be forewarned.
EDIT: Here's the link to the thread with the video - How to Root & Remove Unlock Icon & Unroot
First thing's first; learn correct terminology. The Galaxy S4 is certainly not a Droid phone. "Droid" is a term used by Verizon to attempt to label and unify their line of Android phones. "Android" is the name of Google's open-source mobile OS.
LilSnoop40, I got your private message, but I'm going to post some stuff here on this thread for everyone to see, just in case there are others that need some help with the rooting as well. Here goes:
The actual part of rooting your device is not too difficult using "Motochopper". The hardest part is just getting ADB setup and your phone recognized in ADB. For the Motochopper root and a basic outline of how to do the root, see this thread:
http://forum.xda-developers.com/showthread.php?t=2252248
Some recommendations:
- Be sure the phone is in USB Debugging mode. You'll have to enable the Developer options first. Let me know if you need help with this part. IT involves repeatedly clicking something in Settings to enable Dev options, and then there's just a checkbox to check after that to enable the debugging mode. This is "Step 3" in that thread I linked.
- Be sure you have the latest samsung drivers for your phone. There's a few threads around here that have JUST the drivers, and not the whole Samsung Kies software package (completely unnecessary!). If you can't find them, I'll see if I can search around and provide a link. This is "Step 2" of the thread.
- If you're in Debugging Mode, the drivers should also being installed for the "ADB device" - I forget the actual name of it, but it's a device on your computer that says something about ADB. This will only appear when you have the phone in debugging mode of course.
- super-important: When you run the root/hack/motochopper thing, you'll be prompted on your device to allow the ADB connection. It will say something about accepting a certificate or something like that. If you don't respond in 10 seconds, it will deny it, and the root will fail. This is "step 6" on the thread I linked.
Also, if you manage to do all this successfully, you'll see that the root was successful, and you'll have a new app on your phone: Superuser. This new app is what allows you to approve root access by other applications (more-or-less). A side-effect of having this app installed will be that the system will detect the presence of root, and when you boot your phone, it will show an open padlock and "custom". If you follow my basic instructions in this post, you can get rid of that.
Feel free to ask for any clarifications, etc. I'll try to be as helpful as possible.
First android phone I've owned since coming from years of iPhones, does the recent update that I downloaded affect the ability to root the device? I keep seeing people talking about versions but I don't see the numbers that they are saying so not sure what to look at, or if it matters at all? Will this work on any quadcore S4?
Skattered said:
First android phone I've owned since coming from years of iPhones, does the recent update that I downloaded affect the ability to root the device? I keep seeing people talking about versions but I don't see the numbers that they are saying so not sure what to look at, or if it matters at all? Will this work on any quadcore S4?
Click to expand...
Click to collapse
Short answer: No, the update won't affect your ability to root.
What carrier do you have? For the basic model number, you can read the label that's under your battery. The AT&T version, for example, will read: "SGH-I337". You can also get very specific information about your phone, the model number, build number, etc. bu doing the following: Go to Settings -> More... (The "Build number" is probably the numbers your looking for.)
If I'm not mistaken, the Motochopper root works on all I337 models?
Okay sweet, it is a 1337 (guess the signature tells me that too) and its on at&t
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

Samsung Galaxy Tab A guest mode?!?

Hi, basically the problem is when I go to settings there is no option called "users". when I swipe down there is no user avatar. by the way android lollipop is the software version. I was watching a review on YouTube, there they had the option. but I don't. anyone knows why?
http://downloadcenter.samsung.com/content/UM/201506/20150620020245043/GEN_SM-T550_Galaxy-TAB_A_ENG_UM_LL_OC5_R2_AC.pdf - Page 66 describes how to set up another User account. Maybe after that it will give you options in the Settings? Not sure, don't have access to one of these tabs to play with.
I checked it out. It says go to settings > users.
my problem is that option does not exist. but thanks anyway
Might be something the carrier or region where you got the tablet doesn't support. No idea why, but there are carriers here that asks the manufacturers to not enable some options, such as the Download Booster on Galaxy phones. Either that, or maybe another updated version of the software enables it. You might look into custom roms based off of less restricted software.
I purchased an unlocked version. No carriers
The other way to do it is from the quick settings pull down, touch the profile pic (might be the standard person-head icon)
when I pull it down there is no user avatar (profile pic) nothing at all
What's the Build Number of the software?
Lollipop 5.0.2. The manual says the option of USERS in under the device tab in settings. but I don't have it.
Here is a screenshot:
http://i57.tinypic.com/9pur5w.png
5.0.2 is the android version, not the Build Number of the software.
oh sorry. The Build Number is: LRX22G.P555XXU1AOD9
I'd try to update to the newest version available, just posted at the beginning of the month:
http://www.sammobile.com/firmwares/database/SM-P555/
One of the ones that ends in OH2 that corresponds to the region you are in.
Thank you. I will try that and let you know what happens.
anyone found way to bring back multiuser option ? (im on H2)

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