HDMI broken after KitKat Update - Nexus 10 Q&A, Help & Troubleshooting

My HDMI doenst work anymore. The image has really heavy noise. I can almost see nothing of my Homescreen. After a few seconds the picture completely dies.
SOmeone got the same problems?

Very unstable connection
schnip said:
My HDMI doenst work anymore. The image has really heavy noise. I can almost see nothing of my Homescreen. After a few seconds the picture completely dies.
SOmeone got the same problems?
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For me it works for a minute or two. After that, two kinds of behavior
1. Native screen blanks out, TV output still seen.
2. TV screen blanks out. Very annoying.
But for the brief time it stays, I get both video and audio fine.
I have it connected to an Onkyo THX certified receiver. All other devices work beautifully.
Any ideas?? Any information on the same?

androcton said:
For me it works for a minute or two. After that, two kinds of behavior
1. Native screen blanks out, TV output still seen.
2. TV screen blanks out. Very annoying.
But for the brief time it stays, I get both video and audio fine.
I have it connected to an Onkyo THX certified receiver. All other devices work beautifully.
Any ideas?? Any information on the same?
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Click to collapse
did it work before kitkat?

Related

Issues with Focus. Anyone else having these?

I have noticed a couple of issues which seem to be limited to the focus.
First, the by default the "Anti-Shacking" setting on the camera is set to "off". and there is no way to change this for good. I have to change it every-time I start the camera.
Second, the screen seems to randomly dim and light back up. I don't know if its because i'm covering the light sensor or what. But it's annoying.
Has anyone else noticed these?
Does anyone else have others?
KonAitor said:
First, the by default the "Anti-Shacking" setting on the camera is set to "off". and there is no way to change this for good. I have to change it every-time I start the camera.
Click to expand...
Click to collapse
This was noted as an issue with the phone prior to it's release, and it's currently like that for everyone. None of the settings you change in the camera app will stay after closing it.
As for your brightness issue, it probably is a case of the sensor reacting to you blocking it. I have auto brightness turned off, but have experienced what you are describing on other phones when looking over the sensor (blocking light with my head) or when I have a finger placed over the sensor
I found a new issue with mine.
I have an old Belkin 3.5mm to caset adapter. I can plug it into the phone and the music will come out of my stereo beautifully.
However, after removing the converter (once or twice) i loose the ability to use the mic on the phone(shazam and voice commands don't work unless I use a headset or perform a soft reset).
Anyone have an idea why this is. Does the phone not support standard 3.5mm jack equipment, like headphones and earphones?
it works fine with me with the newer one i had, i don't know the brand, but I have noticed at times the phone seems to mute itself =\
KonAitor said:
I found a new issue with mine.
I have an old Belkin 3.5mm to caset adapter. I can plug it into the phone and the music will come out of my stereo beautifully.
However, after removing the converter (once or twice) i loose the ability to use the mic on the phone(shazam and voice commands don't work unless I use a headset or perform a soft reset).
Anyone have an idea why this is. Does the phone not support standard 3.5mm jack equipment, like headphones and earphones?
Click to expand...
Click to collapse
I've had this issue myself with the aux cable in my car. Plugging it in to listen to music works fine, after unplugging, I cannot use voice commands. I haven't purposely tried making a call afterwards, but I'm fairly certain I have received calls, unplugged it, and was able to talk normally. I'll test after work, but can confirm your issue on my end at least.
I called their support today. They ended up transferring me to the "Level 3" Support.
I told him about the camera and aux port issues. He said they were not aware of those, and even tested the camera issues on a new test unit.
Hopefully, now that they know about this, they will be able to implement a fix.
He seemed the most disturbed by the aux cable issue.
Sounds like the aux-cable issue is related to the jack thinking there is still something plugged into the jack. This is a semi-common issue on the fruit company's phones.
The headphone/headset detection works by sensing where ground is on the plug. Sometimes that sense gets "stuck"
A simple plug and unplug of any 3.5mm jack should unstick it.
*disclaimer: I don't have a Focus yet, but will this weekend.
liquidiq said:
Sounds like the aux-cable issue is related to the jack thinking there is still something plugged into the jack. This is a semi-common issue on the fruit company's phones.
The headphone/headset detection works by sensing where ground is on the plug. Sometimes that sense gets "stuck"
A simple plug and unplug of any 3.5mm jack should unstick it.
*disclaimer: I don't have a Focus yet, but will this weekend.
Click to expand...
Click to collapse
I am aware of what's happening. Both I and the tech agreed that there must be some short happening. This is more common with 3.5 jacks that are designed for more complex functions. Such as volume control, and Video out.
Interestingly enough, he checked to see if there was Video out with these phones as with other Galaxy S series. But he couldn't find anything in their docs .
KonAitor said:
I am aware of what's happening.
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Click to collapse
Sure didn't sound like it from your initial post, but I'm glad you've got it covered now.
liquidiq said:
Sure didn't sound like it from your initial post, but I'm glad you've got it covered now.
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Click to collapse
It's still an issue. Just because it happens on other devices does not mean it is acceptable. And Ive tried alot of remedies to fixing it without resets (like plugging in/out the headset or another cable).
KonAitor said:
It's still an issue. Just because it happens on other devices does not mean it is acceptable. And Ive tried alot of remedies to fixing it without resets (like plugging in/out the headset or another cable).
Click to expand...
Click to collapse
Oh I totally agree with you, it's definately an issue. I think you should exchange the phone for a new one, as I believe it's a manufacturing tolerance.
liquidiq said:
Oh I totally agree with you, it's definately an issue. I think you should exchange the phone for a new one, as I believe it's a manufacturing tolerance.
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Click to collapse
i too am having this issue...but after making a phone call then i can use voice commands again.
chizzwhizz said:
i too am having this issue...but after making a phone call then i can use voice commands again.
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Interesting workaround. I will try that next time it happens.
Speaker click issue when screen off
Here's a new one, anyone else having this? When my phone screen is off, sometimes I notice a periodic static click coming from the handset speaker (I don't think it's the back speaker.)
It's not a single click, but more of a stutter, which stops immediately when I turn the phone on and it shows the lock screen.
It stops if you unlock the phone, use it, and turn it off again. It DOES NOT stop if you turn the phone on but don't unlock it, and turn it off again.
I actually noticed this myself for the first time today. It was rather annoying. I was in the middle of things and so just did a soft reset. Hopefully it won't happen again any time soon. First time hearing/noticing this in almost a month (got phone on 11/8).
McP

What's the Netflix fix?

Does anybody at Mad Catz have a thought on the matter? The hardware should be more than capable of running Netflix on a large screen without audio sync issues. Can you provide a proper app?
Domomojo said:
Does anybody at Mad Catz have a thought on the matter? The hardware should be more than capable of running Netflix on a large screen without audio sync issues. Can you provide a proper app?
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They seem to be more responsive if you write on their Facebook page.
Domomojo said:
Does anybody at Mad Catz have a thought on the matter? The hardware should be more than capable of running Netflix on a large screen without audio sync issues. Can you provide a proper app?
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Click to collapse
We're not seeing any audio sync issues here, and going by reports from other users neither is anyone else. What's your complete hardware setup and do you get any sync issues with other programs such as xbmc or YouTube?
I'm just waiting on HD Netflix...Quality on Netflix on MOJO is severely lacking. I don't have any audio problems (at the moment), but the video is very pixelated.
Streaming YouTube and other movie apps in 1080 or 720 works perfectly for me 85% of the time. I'm thinking my few issues with those is because my wireless router just reached 12 years old and is constantly dropping signal.....Going this weekend to buy a new one.
Mad Catz Rich said:
We're not seeing any audio sync issues here, and going by reports from other users neither is anyone else. What's your complete hardware setup and do you get any sync issues with other programs such as xbmc or YouTube?
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TV is an LG 47" LED 120Hz. No audio sync issue with YouTube. Haven't tried xbmc.
Mad Catz Rich said:
We're not seeing any audio sync issues here, and going by reports from other users neither is anyone else. What's your complete hardware setup and do you get any sync issues with other programs such as xbmc or YouTube?
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Click to collapse
Here's another thread http://forum.xda-developers.com/showthread.php?t=2595446 with folks talking about the issue.
Mad Catz Rich said:
We're not seeing any audio sync issues here, and going by reports from other users neither is anyone else. What's your complete hardware setup and do you get any sync issues with other programs such as xbmc or YouTube?
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Actually, I was a bit hasty with my previous reply. My hardware set up includes a home theater sound system where the audio loops back through the TV. If I use the TV speaker, the lag is barely noticeable. If I turn off the TV speaker and use the amplifier, there is a very noticeable lag.
Domomojo said:
Actually, I was a bit hasty with my previous reply. My hardware set up includes a home theater sound system where the audio loops back through the TV. If I use the TV speaker, the lag is barely noticeable. If I turn off the TV speaker and use the amplifier, there is a very noticeable lag.
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Click to collapse
Yes, I was wondering if there was an amp in the loop, although the fact that it only does it for Netflix is a bit odd. Could you clarify though: are you connecting MOJO into the amp which then passes to the TV or are you connecting into the TV which is then passing audio to the amp (and, if so, what kind of connection? Optical? Phono?). If it is the latter then some amps have settings to accommodate for audio lag.
Mad Catz Rich said:
Yes, I was wondering if there was an amp in the loop, although the fact that it only does it for Netflix is a bit odd. Could you clarify though: are you connecting MOJO into the amp which then passes to the TV or are you connecting into the TV which is then passing audio to the amp (and, if so, what kind of connection? Optical? Phono?). If it is the latter then some amps have settings to accommodate for audio lag.
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Click to collapse
The MOJO is connected directly to the TV via an HDMI cable. Likewise, the amplifier, which is a Sony Model # STR-DH520, is also connected directly to the TV via an HDMI cable. I looked thru the manual and found a "SYNC ON" setting which delays the "output of audio to minimize the time gap between output and visual display" The delay time given is 60ms. I'll play around with it later today and see what impact it has. Maybe I had it on when it should have been off, or vice-a-versa. Thanks for the input on this!
I guess you're using all of the HDMI inputs on the amp already?
544829656
Mad Catz Rich said:
I guess you're using all of the HDMI inputs on the amp already?
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Click to collapse
I will confess to having bought the TV and amp, etc., two years ago, and now I don't really remember what led me to make the setup choices I made at the time, but no, I wasn't using all the HDMI inputs on the amp, and frankly, I didn't even check to see if it had available HDMI inputs on the amp when I connected the MOJO. Connecting the MOJO directly into the amp and ensuring the correct A/V sync setting eliminated the delay completely. Thanks!
Mad Catz Rich said:
We're not seeing any audio sync issues here, and going by reports from other users neither is anyone else. What's your complete hardware setup and do you get any sync issues with other programs such as xbmc or YouTube?
Click to expand...
Click to collapse
I have audio sync issues too. Audio seems to lag behind the video. And always when I watch netflix, the screen flashes, like gets smaller, idk how to describe it, often when watching shows. No matter what shows I watch it always does this. Probably 20 times at least throughout an hour long show.
mherma said:
I have audio sync issues too. Audio seems to lag behind the video. And always when I watch netflix, the screen flashes, like gets smaller, idk how to describe it, often when watching shows. No matter what shows I watch it always does this. Probably 20 times at least throughout an hour long show.
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Click to collapse
If you've read this entire thread, you're aware my problem was similar to yours. I too had seen the occasional screen "flash" when watching Netflix. I'd recommend plugging your MOJO directly into your TV, using the TV's speaker, and eliminating any other hardware that might be in the loop in order to see if the issue truly lies in your MOJO, and is not being caused by some other component. Connecting my MOJO directly to my amp solved all my audio sync issues.
Domomojo said:
If you've read this entire thread, you're aware my problem was similar to yours. I too had seen the occasional screen "flash" when watching Netflix. I'd recommend plugging your MOJO directly into your TV, using the TV's speaker, and eliminating any other hardware that might be in the loop in order to see if the issue truly lies in your MOJO, and is not being caused by some other component. Connecting my MOJO directly to my amp solved all my audio sync issues.
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Mine is directly hooked up thru the TVs HDMI port. No difference if I have anything else plugged into the TV or not
And you're only using the TV's speaker? (rather than then output your TV's audio to an external speaker/amp?)
Are you running the 0110 firmware release and do you see the same issue with other video playback programs?
Mad Catz Rich said:
And you're only using the TV's speaker? (rather than then output your TV's audio to an external speaker/amp?)
Are you running the 0110 firmware release and do you see the same issue with other video playback programs?
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Click to collapse
Yes, using the TV's speaker. My mojo came with the 0110 firmware release. Only Netflix has this issue. Have reset my wireless router to make sure that wasn't the problem either. Mojo is the only hardware hooked up to this tv.
If it would help, I could capture a video of what it's doing on my phone.
mherma said:
Yes, using the TV's speaker. My mojo came with the 0110 firmware release. Only Netflix has this issue. Have reset my wireless router to make sure that wasn't the problem either. Mojo is the only hardware hooked up to this tv.
If it would help, I could capture a video of what it's doing on my phone.
Click to expand...
Click to collapse
I no longer have any audio sync issues, but I do still see the occasional "flash" while watching Netflix. It looks like the image changes sizes for a fraction of a second. Haven't seen it with any other App.
Domomojo said:
I no longer have any audio sync issues, but I do still see the occasional "flash" while watching Netflix. It looks like the image changes sizes for a fraction of a second. Haven't seen it with any other App.
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Click to collapse
Yes, that's the same problem I have with Netflix (along with the audio sync issues). It doesn't bother me enough to not watch it but it can be disorienting when watching at nite in a dark room. It does it a lot for me. I notice it the most when scenes change.
Edit:
I just got root tonight. I see on the Play Store that I can now update Netflix to the latest version. I will do that and get back to ya'll and see if that changes anything! As soon as I'm done downloading more games....
Ok, so last night I went out and bought a new TV for my MOJO. Picked up a 42" Sharp 1080p 120hz LED. I don't know if it's because this TV is 120hz compared to my 2010 32" Vizio 1080p 60hz, but the Netflix issue has been resolved. No more audio sync issues. I also noticed this TV has a Clear Motion setting, I have it set to on. Not sure if this has something to do with it either. Anyways, it's fixed, for now.
BTW, anyone looking for a deal on a TV of this relative size, it's a steal. Only $399 at Best Buy. The picture is awesome, and 120hz over 60hz is a night and day difference. Much more clear during on screen motion than my old tv. I'm very impressed. I can't imagine how good a 240hz or 480hz set looks like.
Edit:
Forgot to mention, the screen flashing/resizing is still happening. Very annoying. I really feel this is an issue with the app itself, hopefully it's getting fixed with an update. Can't wait to start watching in HD aswell...

[Q] Sound not working?

Is anybody else's Nexus Player not outputting sound? It has been working great the first few days and now no sound would come out. I've tried several apps and games.
I have not had this issue so far. These are obvious questions, but they must be asked: Have you tried unplugging it for a while? Are you sure nothing else in your system (TV, receiver, etc.) has changed? Are other components (DVD player, Xbox, etc.) working fine through the same setup?
EDIT: Oh, and were you using the device when it quit outputting sound? Did it happen inside a particular app?
Thanks.
Maybe problem is the TV? Try unplugging HDMI then plugging back in. My TV has that problem sometimes with different devices including Nexus Player.
Sent from my Nexus 5 using XDA Free mobile app
bfuenmayor said:
Is anybody else's Nexus Player not outputting sound? It has been working great the first few days and now no sound would come out. I've tried several apps and games.
Click to expand...
Click to collapse
Check out your TV settings. I've had similar problem before where I was on an HDMI input but the TV was expecting sound from component inputs. Make sure TV/receiver is configured to take sound from that particular input. If you don't know how to do that try a different HDMI input.
I have the same problem. It sounds like a timing issue. I was able to work around it by running an app that has sound then unplugging the hdmi cable from the TV and plugging it back in. Make sure you use a app that will not pause playback when the hdmi is unplugged. Do not use the youtube app; I used plex. I just started a movie in plex, unplugged the hdmi then plugged it back in and I had sound.
brianf21 said:
I have the same problem. It sounds like a timing issue. I was able to work around it by running an app that has sound then unplugging the hdmi cable from the TV and plugging it back in. Make sure you use a app that will not pause playback when the hdmi is unplugged. Do not use the youtube app; I used plex. I just started a movie in plex, unplugged the hdmi then plugged it back in and I had sound.
Click to expand...
Click to collapse
Thanks. I got a new TV, and I was having problems with no sound on my Nexus Player. At first, switching it from PCM to Bistream audio fixed the problem, but it came back. Finally, a combination of plugging/unplugging with audio running fixed the issue.
I swear, between WiFi dropouts, this audio issue, and some other more minor issues, I'm really getting annoyed with this thing. It's buggy as hell. But when it's working, I do enjoy it. Ugh.
This just happened again for me, and unplugging/replugging had no effect. What did seem to fix it though was changing HDMI inputs while audio was continuously playing on the Nexus Player (I used Plex so it wouldn't pause). Just something to keep in mind if anyone else finds this thread looking for a solution to this problem.
I wish Google would put a little more effort into the Nexus Player. I love it, but it's buggy as hell. Asus has been pretty terrible with every device I've had of theirs, so I'm going to blame them. Either way, I wish the thing was more stable.
I've been having this too. When I come home from work the np will have no sound. Unplugging hdmi does not help. I have to reboot. Also, the np is not going into daydream mode like it should be. After all day being at work, as soon as I turn the tv on the np is still on the home screen. I'm not sure If this is related or not. I bought a fire tv and then ordered a nexus player thinking I was gonna return the fire tv, but after all the bugs I've encountered I'm considering returning the np and just keeping the fire tv.
A quick Google search brought me to this page. In my case, my Nexus Player had paired by Bluetooth, with my portable speakers which were turned off. So check if any audio related bluetooth devices are connected to your Nexus Player and then disconnect them.
Bionic22 said:
A quick Google search brought me to this page. In my case, my Nexus Player had paired by Bluetooth, with my portable speakers which were turned off. So check if any audio related bluetooth devices are connected to your Nexus Player and then disconnect them.
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Click to collapse
LOL! Happened to me this week after I bought a brand new receiver. I thought my receiver was no good, I kept turning it up but heard a faint sound from the "Office" playing on the kitchen table. Turns out I had done the same.
Bionic22 said:
A quick Google search brought me to this page. In my case, my Nexus Player had paired by Bluetooth, with my portable speakers which were turned off. So check if any audio related bluetooth devices are connected to your Nexus Player and then disconnect them.
Click to expand...
Click to collapse
Jesus, thanks. I lost power, and when it returned, my Nexus Player wasn't outputting sound. I saw your post, and then saw that my Nexus had automatically paired via Bluetooth with my VitaTV for some reason, which it was directing sound to.
n2rjt said:
Maybe problem is the TV? Try unplugging HDMI then plugging back in. My TV has that problem sometimes with different devices including Nexus Player.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
I know this is an ancient thread but I have to do this each and every time I change the channel via the "live channels" app. Everything else (Kodi/Plex, etc) there is no sound issue.
Any idea why this occurs?
Similar issue. It seems like my Kodi somehow deactivated the sound.
I restarted the Nexus Player via the menu, started Kodi, waited 10 seconds and the sound come back.

Does your MOJO support sound output at 720p?

My Mad Catz MOJO console has an issue: When set to 1080p, the screen image is a little too zoomed in. Obscuring the edges and losing part of the picture. I've tried messing around with Tv controls and thought maybe my Tv was interpeting the signal wrong. Nope, even when setting the picture to "normal" which results in a tiny box in the center, the edges are still obscured.
So i get the idea to try setting it to 720P instead.... image looks great and fits my screen perfectly. However, now there is no sound whatever! I've tried plugging in headphones into the headphone jack to check that as well, and there is sound. However, none outputted through the Tv. I have the latest firmware by the way, and even tried downgrading to an earlier one. Same issue for both.
Lastly, i tried using different HDMI ports. All (3) ports on my HD-TV had the same result.
I've managed to make a bearable fix by downloading a screen settings app that lets me change the resolution but, it could be better. The screen height is perfect but, i lose some width on the sides. At least i can see the full image now.
My question is: Does your MOJO also refuse to output sound at 720p? Is my unit defective?
I'd like to know so i can try exchanging it to amazon for another one.
Just tried it out, sound works flawless in 720p Mode.

Sound out of sync with video.

Anyone experience the audio/video being out of sync WITH THE BUILT IN SPEAKER? I understand that on some bluetooth there could be a slight delay but I am talking about the phone's built in speaker here. I use BT speakers as well but I haven't noticed any delay with bluetooth speakers.
My phone is all stock with the latest update. This happens when I am watching a video form Youtube or facebook. The delay can range from half sec to 3 sec delay. Even if I close the app and re-launch it, the delay will still be there. The only way to fix this is if I reboot the phone. I watch video almost every day on this phone and half of the time I am using just the stock speaker. This would happen once every week or two.
Anyone experienced this?
If you have Viper4Android. Try turning it off. Worked for me.
Same here, in Facebook and YouTube.
Yeah I have the same issue here. If I restart the video, it plays in sync for a couple of seconds after which the video pauses for a second making the audio lead.
saad780 said:
If you have Viper4Android. Try turning it off. Worked for me.
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Click to collapse
I never downloaded that app.

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