Phone Won't Turn On After Reboot - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

My phone has the 11-20 build of Gummy on it, I just updated the firmware to MJA (hoping to get data) and it was running well for the past hour. I rebooted to recovery to try installing the Euroskank rom and now my phone will not turn on, it had more than 90% battery when I rebooted so I know that is not the issue. When I plug or unplug it from my computer, it will acknowledge that something was plugged in (by making a sound) but not show what was plugged in. Any recommendations as far as what I can do to fix this?

ferrerj said:
My phone has the 11-20 build of Gummy on it, I just updated the firmware to MJA (hoping to get data) and it was running well for the past hour. I rebooted to recovery to try installing the Euroskank rom and now my phone will not turn on, it had more than 90% battery when I rebooted so I know that is not the issue. When I plug or unplug it from my computer, it will acknowledge that something was plugged in (by making a sound) but not show what was plugged in. Any recommendations as far as what I can do to fix this?
Click to expand...
Click to collapse
Sometimes holding power for what seems like a long time helps, pull battery put back in, put on charger leave alone, are you getting the battery icon?
Sent from my SPH-L720 using Tapatalk

ParkerParker said:
Sometimes holding power for what seems like a long time helps, pull battery put back in, put on charger leave alone, are you getting the battery icon?
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
I held down the power button long enough to watch a couple plays in the Ole Miss game, pulled the battery and put it back in, no luck. I plugged it in and did not get any battery notification. I did find that by holding the power button while it is plugged into my computer it seems to power on and off on some level because it would alternate plugged in and unplugged sounds, still with nothing else being shown like the option to view files or see anything on the phone screen. Is there anything else I can do?

ferrerj said:
I held down the power button long enough to watch a couple plays in the Ole Miss game, pulled the battery and put it back in, no luck. I plugged it in and did not get any battery notification. I did find that by holding the power button while it is plugged into my computer it seems to power on and off on some level because it would alternate plugged in and unplugged sounds, still with nothing else being shown like the option to view files or see anything on the phone screen. Is there anything else I can do?
Click to expand...
Click to collapse
Well all you can really do is make sure your USB cable charger is working, let it charge without touching it for several hours, could also be a battery problem /hardware problem? Any one else? Have any advice??
I have bricked my phone pretty bad a few times, but I have always at least had the battery icon on the front show up,, hopefully a full charge well cure it,, just Checking but by power you mean the top right botton if the phone is facing you?
Sent from my SPH-L720 using Tapatalk

Can you get to recovery or download mode?
Sent from my SPH-L720 using Tapatalk

frostedunit said:
Can you get to recovery or download mode?
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
Not from what I can tell. The screen doesn't show anything, the LED doesn't light up. Is there a trick where I could trigger it using ODIN or HEIMDAL?

Put battery in phone and charge for 2 to 3 hours without turning phone on.
Take battery out of phone and leave it out for 1/2 hour.
Then put battery back in and see if you can get into 'Download Mode' - Hold Home Button AND Volume Down Button at same time and while keeping them held Press the Power Button till you get screen asking if you want to go into Download mode by confirming with a Volume Up press.
If you can get there maybe you can use one of the Odin/heimdal methods to recover.
Or even more simply - Odin Philz recovery and flash an MJA ROM - That's something I'd try first if you can do that.

leaderbuilder said:
Put battery in phone and charge for 2 to 3 hours without turning phone on.
Take battery out of phone and leave it out for 1/2 hour.
Then put battery back in and see if you can get into 'Download Mode' - Hold Home Button AND Volume Down Button at same time and while keeping them held Press the Power Button till you get screen asking if you want to go into Download mode by confirming with a Volume Up press.
If you can get there maybe you can use one of the Odin/heimdal methods to recover.
Or even more simply - Odin Philz recovery and flash an MJA ROM - That's something I'd try first if you can do that.
Click to expand...
Click to collapse
I just charged my phone over night, pulled the battery for an hour and still no response from my phone what so ever. I would be ok with a total wipe if at all possible at this point as it does not seem to be booting at all. Could this be a bootloader issue somehow? I updated the firmware not long before this issue occurred and it booted up from that for awhile and this issue started after trying to reboot.

At this point, your best bet is to take it to Sprint and get a warranty replacement. Not much you can do if it won't turn on
Sent from my SPH-L720 using Tapatalk

frostedunit said:
At this point, your best bet is to take it to Sprint and get a warranty replacement. Not much you can do if it won't turn on
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
Ok...just curious does anyone here have Ting and have tips about doing this through them? I don't actually have Sprint directly but use Ting.
EDIT:
For anyone following this, potentially in a similar situation, I found this service which I hope to hear back from soon, it says they can fix hard bricked phones on their site:
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s4-jtag-brick-repair/#ProductReviews

My sister's S4, which is running stock unrooted 4.3 is going through the exact same thing. The Sprint corporate store told her that she needs to have it serviced by Samsung >.>

Why don't you make a usb jig and force it into download mode,I think I seen a video on you tube on how to make one,I haven't tried it myself but I heard they work
Sent from my SPH-L720 using XDA Premium HD app

Just checking, didn't see this confirmed. The screen is non responsive currently, but you said that using the power button yields USB acknowledgement..
Have you tried a complete power down and boot in to Download mode (Power + Volume Down + Home) and then plugging it in and seeing if ODIN recognizes it in Com? It is possible (although not super probable) that you are experience a flash screen/screen on issue that could potentially be repaired by a reflash.. I know a lot of the 4.3 updated were experiencing lack of flash screen but if left alone the phone would still boot.
Worth a try, if you haven't already.. Stranger things have worked for me in the past.

leaderbuilder said:
Put battery in phone and charge for 2 to 3 hours without turning phone on.
Take battery out of phone and leave it out for 1/2 hour.
Then put battery back in and see if you can get into 'Download Mode' - Hold Home Button AND Volume Down Button at same time and while keeping them held Press the Power Button till you get screen asking if you want to go into Download mode by confirming with a Volume Up press.
If you can get there maybe you can use one of the Odin/heimdal methods to recover.
Or even more simply - Odin Philz recovery and flash an MJA ROM - That's something I'd try first if you can do that.
Click to expand...
Click to collapse
We did the first two steps you mentioned, got it to turn on, then it it did the same thing again after a little while. We repeated the two steps, factory reset, and all has been well for the past 24 hours. Thanks

Glad you got it working!
And thanks for reporting back here so that others may be helped. Keep the comunnity alive.

leaderbuilder said:
Glad you got it working!
And thanks for reporting back here so that others may be helped. Keep the comunnity alive.
Click to expand...
Click to collapse
Yeah, I've been seeing other people having similar problems after updating even on other carriers. My guess would be that the problem is related to going from 4.2 to 4.3 coupled with user data/cache of system apps and Knox, but I really have no idea. Anyway, Thanks again

Well scratch that, it's back to its usual behaviour. Could flashing via odin fix this or could it be a hardware issue? I still feel like it's related to the 4.3 update.

Jocelyn said:
Well scratch that, it's back to its usual behaviour. Could flashing via odin fix this or could it be a hardware issue? I still feel like it's related to the 4.3 update.
Click to expand...
Click to collapse
Re-flaching Odin may fix it.
But it could very well be a hardware issue. I've had a couple of phone with batteries that were fairly new have this issue. Got new battery, charged and replace it and all worked.

leaderbuilder said:
Re-flaching Odin may fix it.
But it could very well be a hardware issue. I've had a couple of phone with batteries that were fairly new have this issue. Got new battery, charged and replace it and all worked.
Click to expand...
Click to collapse
Yeah, we've already tried a working battery from another S4. No bueno, but Thanks.

Jocelyn said:
Yeah, we've already tried a working battery from another S4. No bueno, but Thanks.
Click to expand...
Click to collapse
Darn.

Related

My vibrant is totally bricked

Unable to turn it on. totally bricked
So... Are you unable to turn it on due to no fingers?
Lol yea what happened?
Well, we need a bit more info.
Sent from my SGH-T959 using XDA App
1. have you tried "power button" ?
2. have you charged the phone ?
on a bright side, you are the 1st one !
Maybe your battery is loose? Not to mention that bricking a
phone is usually due to screwing up a software flash. So, is brick really the right word?
Sent from my SGH-T959 using XDA App
kolyan said:
1. have you tried "power button" ?
2. have you charged the phone ?
on a bright side, you are the 1st one !
Click to expand...
Click to collapse
LOL!!
Try holding down the volume down button as you turn the phone on...see if that does anything.
Only time I'd allow the "First" comment to be used in a thread.
Im guessing CW Recovery...
Thank you guys
I think it's bricked, and unrecoverable.
After several flashing, It suddenly turned off then never woke up again. Any effort so far is hopeless
bl4ckdr4g00n said:
Thank you guys
I think it's bricked, and unrecoverable.
After several flashing, It suddenly turned off then never woke up again. Any effort so far is hopeless
Click to expand...
Click to collapse
What were you flashing? Give more info and maybe ppl would/could help you!
All~G1 said:
What were you flashing? Give more info and maybe ppl would/could help you!
Click to expand...
Click to collapse
I tried with captivate stock firmware, i9000 international firmware, then I flash back to vibrant stock firmware.
After had things done with Odin, my phone restarted, and it was the last time I saw my baby working as a smart phone.
Did you try to reboot the phone into recovery or download mode?
DAKIDD236 said:
Did you try to reboot the phone into recovery or download mode?
Click to expand...
Click to collapse
How can I do that when I can't even turn it on?
bl4ckdr4g00n said:
How can I do that when I can't even turn it on?
Click to expand...
Click to collapse
Have you tried plugging it into your charger? does the battery/charging screen come on?
bl4ckdr4g00n said:
How can I do that when I can't even turn it on?
Click to expand...
Click to collapse
try this Koush posted this in his thread.. hope it works
Koush said:
If you are stuck on the phone to PC screen, you are NOT bricked. During development, I ended up getting into this state a couple times myself. You can still get into download mode in the same fashion.
Connect your phone to USB so you get the phone->PC screen. Press and hold both volume up/down. Then press and also hold Home. Then start pressing and holding power for 2 seconds. After 2 seconds, let go of power. Continue holding volume up, volume down, and home, until you get into download mode.
Click to expand...
Click to collapse
All~G1 said:
Have you tried plugging it into your charger? does the battery/charging screen come on?
Click to expand...
Click to collapse
no, a completely blank screen.
no icon, no GUI, no nothing (
Yeah, weird...I just flashed back to US firmware and now my phone is totally unresponsive to everything. Keep in mind I've flashed back and forth several times...even once thought my phone was bricked because the power button wouldn't even turn the screen on. But after holding the correct buttons it finally booted into download mode. I was even using my phone earlier just fine, and having it run quadrant test of 1700, but as soon as I flashed back to 100% stock US firmware, my phone now no longer boots. Go figure lol.
Though this time I think it has bit the dust for real, lol. So be weary of flashing back to US firmware if you are flashing a lot of different other firmwares. Cuz I think something happens and the key combinations get deleted so it refuses to boot into any mode.
DAKIDD236 said:
try this Koush posted this in his thread.. hope it works
Click to expand...
Click to collapse
I"m at the phone to pc screen..but the Home button is not a "button" it's a touch sensitive button on my vibrant and it won't go into download mode...
I got here because i flashed the custom kernel to put the market and data on a ext4 partition...and it reversed my volume buttons and reversed the routing of sound..headphone speaker..that stuff....so i couldn't hear anything...so when i went to reflash stock t-mobile firmware it told me not to unplug for like hours..it wasn't doing anything.....i took the battery out and now i'm stuck at phone to pc...i think i might just use the warranty..seeing as u can't do a think with it...atleast i can't that is..i feel like a moron...
the forum said to work on com7 but com4 was showing up in odin...i couldn't get it to go on com7 so i thought it should still work....
fykick said:
even once thought my phone was bricked because the power button wouldn't even turn the screen on. But after holding the correct buttons it finally booted into download mode.
Click to expand...
Click to collapse
what was your combination?
I hold volume up and down..then hold home with those..then power for 2 seconds..let go and nothing...it doesn't recognize i'm holding the home because it's a software based button..the home key that is..and with no software...no button...so i'm afraid this screen means bricked...adb reboot download won't work either...i'm gunna get it exchanged in the morning..under buyers remorse..

PLEASE help me..

I went to install the new samsung update. I've used odin and never had many problems, but it didnt start the donwload, i removed the usb cable (while on the download screen on phone). Unplugged again, unresponsive to odin. Turned off phone and now when i turn it back on I get icon of PHONE ! Computer
I can't search for anything, because it's saaying the search is down for 5 minutes (10 minutes ago) . I know there is info on here for this but can someone tell me or point me where the correct link is so i dont mess up the phone.
THANKS!!
Just redo the download procedure,ie turn off phone, plug in the usb and hold vol and power
Sent from my SGH-T959 using XDA App
rizzxx7 said:
Just redo the download procedure,ie turn off phone, plug in the usb and hold vol and power
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I took out battery, phone is off, plugged in usb cable and I get the icon of the phone with exclamation point and PC. I never was able to get to download mode without using adb reboot download, but obviously now, i cant get to adb because it doesnt find the device anymore.
Don't worry about the icon, just do the same procedure and it'll do on download mode
Sent from my SGH-T959 using XDA App
But you can't because it doesnt see the device... im freaking out...
after you pull the battery and put back in, hold down the up and down volume buttons, THEN plug the usb in WHILE holding the volume buttons.
just imaging the icon with the phone and the pc is the battery icon... and do the same procedure... you will get to download mode again. and restart your computer and try.
That happened to me and just replaced my phone with tmobile and got a brand new one, yrust me nothing works when is in that image I gave up and called tmobile.
Sent from my SGH-T959 using XDA App
were you on eugene373's hybrid rom? I was and now it wont take any update old or new it either freezes or goes dark NOT TO BLAME EUGENE373 i love his work and I am just trying to find a common denominator
neva dinova said:
were you on eugene373's hybrid rom? I was and now it wont take any update old or new it either freezes or goes dark
Click to expand...
Click to collapse
I was on Vibrant9 (I liked that one the best).
I hope I didnt kill this, if I did, then many people are going to
I've had my phone with this icon numerous times and had no problems getting back to download mode, like the previous poster said, just pretend its the battery icon and repeat the steps
Sent from my SGH-T959 using XDA App
it took about 25 tries but it finally worked may we should odin to old stock first then new stock,
eortizr said:
just imaging the icon with the phone and the pc is the battery icon... and do the same procedure... you will get to download mode again. and restart your computer and try.
Click to expand...
Click to collapse
Nope, this is not working, did this 10 times. I put battery back in, hold up.down then plug usb while holding, the screen keeps coming back the same. But like i keep saying, i was NEVER able to get to download mode before. Must have tried it 200 times.
take the battery out, put it back in. Plug the device and when you see the icon, hold vol up and down and power, as soon as the screen goes black remove your finger from the power button, but KEEP holding the vol. buttons until the dl screen comes on
Batt and cable off, plug cable hold buttons then battery in.
Remember u broke it u bought it, but ofcourse tmo will have to fix something U broke.
98classic said:
Batt and cable off, plug cable hold buttons then battery in.
Remember u broke it u bought it, but ofcourse tmo will have to fix something U broke.
Click to expand...
Click to collapse
oh well, no matter what i try , it keeps going back to same screen. This is freaking frustrating. In my reading on here, there seems to be some people that are not able to get into donwload mode from the buttons. If this is the case for me, do i have ANY other options then bringing it to be Tmobile. I have only had the phone for 3 weeks, but i really want to get it resolved without bringing it in, i have lots of stuff on phone (i have backup off the phone).
Try all the steps here if you haven't already:
http://forum.xda-developers.com/showthread.php?t=771247
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
redwolf313k said:
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Should I call them or just go into a store with the box and all and say, the phone shut off then when i pushed power, this came on.. I cant believe this happend.
redwolf313k said:
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
You know that they can probably fix it and that its not really BRICKED then when they find out that he had Superuser.apk, they'll add a fee to his bill and that would be even worse.

Nexus S 4G Hardware failing?

Had this phone since launch and I think she's finally ready to go..
Your thoughts
First issue: Woke up this morning to my phone stuck in horizontal mode (CM9).. No amount of reboots, cache clearing, display rotation setting playing with would stop it. It would reboot straight to landscape mode.
Second issue: Tried pulling the battery.. When inserting the battery the phone booted right up without me even having to hit power.
Third issue: I removed the battery again, this time for longer and now when I insert the battery the animated charging icon appears (without being on external power)
Fourth issue: When the phone was powered up it would randomly not recognize it was on external power even when plugged in.
Fifth issue: Reading the writing on the wall I did a quick unroot return to stock and locked.. After this rotation works fine again, it seems to charge but if I pull the battery and insert it, it will still show the white animated charging battery icon for about 5 seconds. I can even press the power button quickly to bring it up on demand like it's really on external power when it isn't.
You can remove the second "issue"
It happens on most phones... normally when u pull the battery and quickly put it back in
Sent from my Nexus S using xda app-developers app
qaz2453 said:
You can remove the second "issue"
It happens on most phones... normally when u pull the battery and quickly put it back in
Sent from my Nexus S using xda app-developers app
Click to expand...
Click to collapse
Yeah.. I had it down to that myself.
Took it to Sprint.. He tried blaming it on my battery (because it would take 10-20 seconds to even acknowledge it was charging after plugging it in)
So, I demonstrated how I can make it "charge" without being connected to power by making the powered down charging icon appear when it was unplugged. He laugh with a bewildered look on his face and just decided he'd send me a reconditioned (he said new but the box serial number starts with "RECD") and also a new battery. The whole day before I received my replacement my old phone was getting worse and worse.. Random reboots, and odd thin vertical lines when on Automatic backlight in bright sun..
New phone is working as it should now.. I can't complain. What's it been? 9 months since release? And this is the first time something went wrong with it and Sprint had a new phone at my door in 24hrs. Love good, quick service.
Take cm9 off and return to stock.
See if it functions normally.
This just sounds like a case of user error to me.
If you don't wanna go back to stock.....restore a known good backup....wipe and reflash your current rom.....
albundy2010 said:
Take cm9 off and return to stock.
See if it functions normally.
This just sounds like a case of user error to me.
If you don't wanna go back to stock.....restore a known good backup....wipe and reflash your current rom.....
Click to expand...
Click to collapse
I did return it to fully unrooted 100% OTA stock. You think I took a phone to Sprint to have diagnostics run on it rooted and with CM9 on it? :laugh: It wasn't user error.
I don't know ya by name so.....
If you browse these forums often you see all kinds of dumb things. I just usually assume the worst to start.
albundy2010 said:
I don't know ya by name so.....
If you browse these forums often you see all kinds of dumb things. I just usually assume the worst to start.
Click to expand...
Click to collapse
I get where you are coming from.. Name's Bill btw.. Yeah, I've seen plenty of facepalming stuff on XDA my few years here so I guess a lot just assume the stupid and work their way up to common sense. :laugh::good:

Won't start up help needed

Okay about two weeks ago I updated to 4.4.2 from 4.2.2(I think that's the one?) on my s4 and I've hated the update. I decided to root my phone using muniz method and it worked perfectly. I even changed to the nc1.
So, after using my phone without issues for two weeks roughly I noticed last night it started to randomly turn off while texting. It would just auto restart but it happened every 5-10 minutes. After an hour it started happening more often so I plugged my phone in. Now my phone will not even turn on. When I insert the battery the samsung start screen appears for about a second and then goes black. I have to pull out the battery for the phone to do ANYTHING. If the phone is plugged in while trying this and I insert the battery I literately get NOTHING. No samsung screen or anything.
Things I've tried.
Swapped the battery.
boot into odin
boot into safemode
plugged it in while trying to boot
Swapped the usb cord
taken out sim card
Some things to note is that I did not install any new app before this had happened. It was working the same for about two weeks with no issues.
When plugging in my phone to charge or anything I never get an led light at the top of my phone.
I seriously need some help with this. Any suggestions are appreciated!
Conquestfan said:
Okay about two weeks ago I updated to 4.4.2 from 4.2.2(I think that's the one?) on my s4 and I've hated the update. I decided to root my phone using muniz method and it worked perfectly. I even changed to the nc1.
So, after using my phone without issues for two weeks roughly I noticed last night it started to randomly turn off while texting. It would just auto restart but it happened every 5-10 minutes. After an hour it started happening more often so I plugged my phone in. Now my phone will not even turn on. When I insert the battery the samsung start screen appears for about a second and then goes black. I have to pull out the battery for the phone to do ANYTHING. If the phone is plugged in while trying this and I insert the battery I literately get NOTHING. No samsung screen or anything.
Things I've tried.
Swapped the battery.
boot into odin
boot into safemode
plugged it in while trying to boot
Swapped the usb cord
taken out sim card
Some things to note is that I did not install any new app before this had happened. It was working the same for about two weeks with no issues.
When plugging in my phone to charge or anything I never get an led light at the top of my phone.
I seriously need some help with this. Any suggestions are appreciated!
Click to expand...
Click to collapse
Are you plugging it in to the stock wall charger? Your best bet is to get it to boot into download mode long enough to reflash NB1.
Sent from my SGH-I337 running BlackBox 3.0
DeadlySin9 said:
Are you plugging it in to the stock wall charger? Your best bet is to get it to boot into download mode long enough to reflash NB1.
Sent from my SGH-I337 running BlackBox 3.0
Click to expand...
Click to collapse
Yeah using stock wall charger from a wall, computer, and even a different charger.
Is download mode the one where you hold vol down + power + home?
If so it brings up the screen that asks you to press the volume up but it dies before it can ever make it to the downloading screen...
Conquestfan said:
Yeah using stock wall charger from a wall, computer, and even a different charger.
Is download mode the one where you hold vol down + power + home?
If so it brings up the screen that asks you to press the volume up but it dies before it can ever make it to the downloading screen...
Click to expand...
Click to collapse
Experiment and see if you can get it to stay there. If not, you may need to try a best buy if you can.
Sent from my SGH-I337 running BlackBox 3.0
Thanks, i'll keep playing with it but so far it just shuts off instantly in about a second or two.
If I bring it to best buy and they take it or anywhere else will I be shunned for rooting my phone?
Conquestfan said:
Thanks, i'll keep playing with it but so far it just shuts off instantly in about a second or two.
If I bring it to best buy and they take it or anywhere else will I be shunned for rooting my phone?
Click to expand...
Click to collapse
If it won't start they won't know it's rooted. They'll try to flash the firmware which will remove root if they're successful, so again they won't know
Sent from my Nexus 5 using XDA Free mobile app
That would be fantastic! If I purshased it at walmart would it matter if I take it to best buy for example? I'm sure a corporate AT&T store could do the same correct?
Conquestfan said:
That would be fantastic! If I purshased it at walmart would it matter if I take it to best buy for example? I'm sure a corporate AT&T store could do the same correct?
Click to expand...
Click to collapse
Go to a best buy that has a Samsung experience. They can re-flash it there
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Go to a best buy that has a Samsung experience. They can re-flash it there
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
put it in downloadvolume down power and home button use odin to load factory file hope this helps
ron31 said:
put it in downloadvolume down power and home button use odin to load factory file hope this helps
Click to expand...
Click to collapse
I've tried this but it instantly shuts off as soon as the volume up screen to continue comes up. It won't boot in any form at all
Conquestfan said:
I've tried this but it instantly shuts off as soon as the volume up screen to continue comes up. It won't boot in any form at all
Click to expand...
Click to collapse
did you try factory reset
ron31 said:
did you try factory reset
Click to expand...
Click to collapse
I couldn't do factory reset because the phone wouldn't stay on long enough to do ANYTHING.
So as an update to this...
I was on my way to the closest store with samsung experience which is about an hour away from me and when I almost get there my phone RANDOMLY turns on...
I couldn't be more pissed and happy at the same time. So, obviously I try messing with it a bit and it shuts off again. This time I can get it to turn on after about 15 tries. Long enough for me to do a factory reset!
It lasted a good 30 minutes to an hour and it shut off again.
Hardware issue or is anyone else having this issue with 4.4.2 nc1?
No I haven't on mine you all have to bring it in for repair
ron31 said:
No I haven't on mine you all have to bring it in for repair
Click to expand...
Click to collapse
Okay so I brought it by best buy and the guys couldn't flash it or do anything to it because it wouldn't turn on at all. They tried several batteries etc.
So, I decided to try the phone doctors and the guy thought it could be a malfunction in the power button because the phone tries to boot up any time you put the battery in. You don't have to hit any buttons and you can't insert the battery without it trying to power on.
I'll cross my fingers that's the problem and they phone doctor guy told me he has never seen this issue with an s4 but it was really common in s3's.
I go back in two hours to see if they have fixed it!
Conquestfan said:
Okay so I brought it by best buy and the guys couldn't flash it or do anything to it because it wouldn't turn on at all. They tried several batteries etc.
So, I decided to try the phone doctors and the guy thought it could be a malfunction in the power button because the phone tries to boot up any time you put the battery in. You don't have to hit any buttons and you can't insert the battery without it trying to power on.
I'll cross my fingers that's the problem and they phone doctor guy told me he has never seen this issue with an s4 but it was really common in s3's.
I go back in two hours to see if they have fixed it!
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The s2 had this problem too and one way to confirm it was to pull the battery and put it back in. If it booted right away it was the power button. So it sounds like you're on to something.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
The s2 had this problem too and one way to confirm it was to pull the battery and put it back in. If it booted right away it was the power button. So it sounds like you're on to something.
Sent from my Nexus 5 using XDA Free mobile app
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Well, I was really hoping for the best and I thought they really had my problem figured out. When I got back to the store they told me they basically checked and rewired everything they could and it was still doing this. They told me they can't fix it and didn't charge me anything.
It looks like I have a lemon...
Conquestfan said:
Well, I was really hoping for the best and I thought they really had my problem figured out. When I got back to the store they told me they basically checked and rewired everything they could and it was still doing this. They told me they can't fix it and didn't charge me anything.
It looks like I have a lemon...
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send it back to samsung
ron31 said:
send it back to samsung
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I would but they don't accept anything past a year. If it ever boots up again I'm going to install a different rom and just cross fingers
I've been informed my phone might still be under factory warranty. Just out of speculation, if you root your phone and it ends up malfunctioning what would they do if you send it in for warranty? I'm not sure if my issue is hardware or software related at all.

Samsung galaxy s7 edge wont get passed the att logo screen.. HELP

Iv done all i could find on here to do, please heop me get my phone to boot up!!!
Perhaps you should give a bit more info. What were you doing before you got this issue. Were you updating, are you*rooted, what version of firmware and whose network are you on.
Sorry, I am rooted and I am with att, it was Working fine until I tried to put xposedon it , after I did that it went into this boot loop. I used Odin to root and it rooted fine and still worked. Then I attempted to put xposedon and it messed it up. I'm on att and 6.0.1. Let me know if you need to know anything else. Thank you
Tried goin back to factory
I also tried using Odin to go back to the original firm ware, now maybe I did something wrong but I t failed everytime I did it. Any help would be appreciated
When the same thing happened to me, I was stuck/frozen on the AT&T logo screen, I left the phone to drain all the way down. When it finally drained the battery and shut down, I was able to plug in the phone to my computer and get back to the download screen. I let it charge up a little bit, then I Odin'd it back to stock (PI2). I have since been unable to root again, but the same thing happened before. It was a couple months before I tried rooting again. At that time, I was successful. Someone else may have a more elegant solution.
Radiotsar said:
When the same thing happened to me, I was stuck/frozen on the AT&T logo screen, I left the phone to drain all the way down. When it finally drained the battery and shut down, I was able to plug in the phone to my computer and get back to the download screen. I let it charge up a little bit, then I Odin'd it back to stock (PI2). I have since been unable to root again, but the same thing happened before. It was a couple months before I tried rooting again. At that time, I was successful. Someone else may have a more elegant solution.
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Thank you SOOOOOOOOOOOOO much, turned out i did the same thing and I got my phone back.. Thank you so much for taking the time to tell me what u did... Hav a wonderful day~!!!!!
Radiotsar said:
When the same thing happened to me, I was stuck/frozen on the AT&T logo screen, I left the phone to drain all the way down. When it finally drained the battery and shut down, I was able to plug in the phone to my computer and get back to the download screen. I let it charge up a little bit, then I Odin'd it back to stock (PI2). I have since been unable to root again, but the same thing happened before. It was a couple months before I tried rooting again. At that time, I was successful. Someone else may have a more elegant solution.
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Click to collapse
Couldn't you just have tried a manual reboot? Just hold power and volume hardware keys for 12 seconds. Once it resets enter into download mode.
Sass86 said:
Couldn't you just have tried a manual reboot? Just hold power and volume hardware keys for 12 seconds. Once it resets enter into download mode.
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Tried. All buttons were unresponsive.
Radiotsar said:
Tried. All buttons were unresponsive.
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I don't believe that but I guess it may be possible and the hard restart buttons are power and volume down for about 10 seconds, seems like an eternity before it reboots lol.
Sent from my SAMSUNG-SM-G935A using XDA-Developers Legacy app

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