[Q] USB Port Charges but no sync/detection by PC. - Galaxy S 4 Q&A, Help & Troubleshooting

hi guys, just to say that i read and have been reading for almost 2 weeks now on everything i could find and seems no one has been able to fix.
Some threads go on for 4 pages and then it turns out to be the cable etc which i found fustrating as surely should of have checked cable first before posting.
Anyhow, my usb stopped working randomly, it charges fine but doesnt connect to computer what so ever, as if i never plug it in. If i do plug in a OTG cable to the phone it says usb connected and then disappears.
What i've done so far after countless hours of reading.
- Replaced USB connector with new part
- Reflashed a stock rom with mobile Odin pro
- Flashed PURE Google Rom 4.3 pre rooted with TWRP,
- installed CWM Phillz touch revocovery over TWRP
- Tried phone on 3 different computers all with kies and drivers installed, no luck.
- Tried many different cables
- Tried other samsung phones with those cables on all pc's work fine.
- Updated kernel via odin
- Tried to boot without micro SD card inserted etc.
Is there anything else that i missed? Anything else you could suggest? maybe i put the wrong rom on? possibly a PIT error?
bear in mind phones warranty is VOID untill i can get the USB working again. or even maybe because i replaced the usb connector my self if they can tell i opened the phone then also void.

delphe88 said:
hi guys, just to say that i read and have been reading for almost 2 weeks now on everything i could find and seems no one has been able to fix.
Some threads go on for 4 pages and then it turns out to be the cable etc which i found fustrating as surely should of have checked cable first before posting.
Anyhow, my usb stopped working randomly, it charges fine but doesnt connect to computer what so ever, as if i never plug it in. If i do plug in a OTG cable to the phone it says usb connected and then disappears.
What i've done so far after countless hours of reading.
- Replaced USB connector with new part
- Reflashed a stock rom with mobile Odin pro
- Flashed PURE Google Rom 4.3 pre rooted with TWRP,
- installed CWM Phillz touch revocovery over TWRP
- Tried phone on 3 different computers all with kies and drivers installed, no luck.
- Tried many different cables
- Tried other samsung phones with those cables on all pc's work fine.
- Updated kernel via odin
- Tried to boot without micro SD card inserted etc.
Is there anything else that i missed? Anything else you could suggest? maybe i put the wrong rom on? possibly a PIT error?
bear in mind phones warranty is VOID untill i can get the USB working again. or even maybe because i replaced the usb connector my self if they can tell i opened the phone then also void.
Click to expand...
Click to collapse
try this
http://forum.xda-developers.com/showthread.php?t=2297888&highlight=usb+mass

jaythenut said:
try this
http://forum.xda-developers.com/showthread.php?t=2297888&highlight=usb+mass
Click to expand...
Click to collapse
Thanks for the reply and sorry for the super late reply as I was doing donkey hours at work due to colleagues not turning up.
Eitherway, I tried that solution for me and that was also a no go. Mount unsuccessful for the error iirc.
Would it help to say that i used to connect my external hdd to the phone previously and used to do so with a OTG cable and when the phone didn't read my hdds because they were ntfs i used a program called stickmount pro and others, possibly could it be that those programs caused an error?
Also i have come to realize that my memory card has now been corrupted and I can't read some of the data on it while in the phone or while using an external card reader.
Could this possibly be anything to do with the PIT? As that's the only thing I think I havnt been able to do?

Related

My phone wont promt me to mount my SD card when i connect via USB to my laptop

I tried to figure out how to setup adb, and in the process tried to reinstall HTCSync2.0.25.
Ever since then (it may be a coincidence though) my phone does nothing but charge when i ahve it plugged into my laptop. I tried different cords, ports and computers and still no notification telling me to mount.
Is there a setting that i touched that may have turned off mounting?
Did i somehow delete the drivers? If so, what do i need to download because clearly HTCSync2.0.25 isnt doing anything for me since i tried removing and reinstalling + rebooting several times.
Any tips?
EDIT: Ive never had any problems before and i cant remember if i had any when i first got the phone or not.. I'm on windows 7
are you using stock ROM or? does you phone play sound when it connect to the laptop?
everything is stock htc sense.
no sound is made. its like the phone doesnt exist when i plug it in. it just charges. At first i thought it was my laptop, but then i tried my other computer and it didnt work their either..
Have you tried rebooting your phone?
yes, more than once.
Rebooting hte phone with the sd card unmounted (from the phone settings). Rebooting with usb debugging enabled. rebooting with usb debugging disabled. rebooted my laptop. everything
bad data pins on the usb port on the phone?
i doubt that. it worked fine 2 days ago.
Do you have DoubleTwist installed? I tried it once and it messed up my usb mounting and media scanning.
nopei havent installed any new apps between the time where it worked, and it didnt.
one day it did, the next it didnt.
Maybe its a driver error? wehn you first plug in a new htc magic, will it see the SD card or will it not do anyhting until your have the proper drivers? because i just reinstalled htc sync for the 10th time and it still doesnt see anyhting
Can you mount via recovery?
If yes then it's not hardware, cable or your usb port. Likely rom or app related.
If not then it's hardware, cable or your usb port.
well i dont know how to mount via usb, but the screen says fastboot usb when i plug it in.
Nothing comes up on the computer..
zoltrix said:
well i dont know how to mount via usb, but the screen says fastboot usb when i plug it in.
Nothing comes up on the computer..
Click to expand...
Click to collapse
What kind of recovery are you using?
Reboot to recovery and mount the sdcard from there.
Plug it into your computer.
Does a removable disk show up?
Try a different sdcard
Try a different usb cable
Try a different computer even!
If all three fail then it's probably your phone (hardware).
Try to mount via recovery (sdcard in the phone, rebooted to recovery and depending on your recovery version... in this example I'll use Clockwork Recovery go to Partitions Menu > mount USB storage.)
If successful then it's rom related.
If fail then hardware (sdcard, phone hardware, computer hardware, usb cable) related
It's not difficult to troubleshoot. We just need to eliminate possible problems to pinpoint whether it's your sdcard, phone, usb cable or computer.
Thanks forhelping me. I appreciate it.
But I don't know how to mount via bootmenu. Il try a different sd card when I get home.
Also I got the stock recovery. Nothing had ben changed
Alright i just put in another sd card and still nothing. would formatting to factory settings help?
But before i do that, is there an app that backs up all my data and then restores it?
zoltrix said:
Alright i just put in another sd card and still nothing. would formatting to factory settings help?
But before i do that, is there an app that backs up all my data and then restores it?
Click to expand...
Click to collapse
Uhhh.... yeah. There are several apps on the Market that will back up your data and restore it. Mybackup Pro ($$$) and Titanium Backup (Free) are the most popular.
But I would suggest installing a custom recovery first.
Try clockwork (use my signature) by downloading Rom Manager.
As long as you have root, (you do have root right?) then you can easily install a custom recovery.
Honestly though, it sounds like a problem with your computer or cable. If you can access the sdcard from your phone then it doesn't sounds like an issue with the card.
yea i guess its a problem with my phone then. I just did a factory reset and still nothing. I tried different cords on different computers so its unlikely that they're all broken..
And no i dont ahve root. Thats why i needed to connect, i was trying to root my phone!
zoltrix said:
yea i guess its a problem with my phone then. I just did a factory reset and still nothing. I tried different cords on different computers so its unlikely that they're all broken..
And no i dont ahve root. Thats why i needed to connect, i was trying to root my phone!
Click to expand...
Click to collapse
Yup. It sounds like an issue with the usb port on your phone then.
It seems like it's not recognizing the cable when it's plugged in to switch to enable usb mounting.
but how could this happen so randomly? i had it plugged in and no problems, then when i went to replug it in a minute later nothing happened.
It's not a driver problem?
My computer gave em a popup once saying the device malfunctioned or something
zoltrix said:
but how could this happen so randomly? i had it plugged in and no problems, then when i went to replug it in a minute later nothing happened.
It's not a driver problem?
My computer gave em a popup once saying the device malfunctioned or something
Click to expand...
Click to collapse
It could be a driver, but if you tried a different computer then it's like you said... it's unlikely that all your computers are having the issue.
Just for the hell of it, uninstall the drivers, plug the phone in and try mounting it.
We just need removable storage and that doesn't take any special drivers at all.
yea thats what i tried yesterday, which still didnt work
i'm on hold with HTC now.. i'll see what they say. it's still under warranty
I cant believe this randomly happened.

uable to get usb connection working

since around a week ago my phone has not been able to connect to the usb ,
it does still charge via usb cable from the pc but the cable is not detected for mass storage ,kies or usb debug .
i know drivers are ok on pc as my wifes phone still connects fine .
is there any way to test that the usb socket is broken internally
i am haing same prob here after flashing a rom
just backing phone up with clockwork mod then going to do a factory restore to see if it cures the problem ,dont think it will but i can but try . device doesnt even go into mtp ? mode .
even in clockwork recovery when the usb is mounted as mass storage it isnt detected
well tried that no success , cant send phone back as cant factory restore it as i cant connect to odin. by the way what rom are you running and what version of galaxy have you got 8gb or 16gb
jona29 said:
just backing phone up with clockwork mod then going to do a factory restore to see if it cures the problem ,dont think it will but i can but try . device doesnt even go into mtp ? mode .
even in clockwork recovery when the usb is mounted as mass storage it isnt detected
well tried that no success , cant send phone back as cant factory restore it as i cant connect to odin. by the way what rom are you running and what version of galaxy have you got 8gb or 16gb
Click to expand...
Click to collapse
Have you tried the debugging mode?
EDIT : Try installing the usb drivers from my signature.
ive tried debugging mode no different , i can even select - deselect usb debugging whist the usb cable is connected .
the usb drivers from your sig are for windows x64
my wifes galaxy s is detected by the computer fine ,same usb cable and port
jona29 said:
ive tried debugging mode no different , i can even select - deselect usb debugging whist the usb cable is connected .
the usb drivers from your sig are for windows x64
my wifes galaxy s is detected by the computer fine ,same usb cable and port
Click to expand...
Click to collapse
What OS are you running?
windows 7 32 bit
galaxy s 16gb with darkys v8 gingerbread (previously darkys version 6)
Can't you get hold of a friend's usb cable?
hi i have multiple usb cables here 2 original samsung galaxy cables plus multiple other micro usb cables . non of which work with the phone . not to sound ignorant but dont you think i have tried the obvious things first ?
Try a wipe/reset
If that doesnt work, try an other rom .... Stock or non-darkyy
If that doesnt work, im afraid there is a hardware problem
Sent from my GT-I9000 using XDA App
Cypher_X said:
Try a wipe/reset
If that doesnt work, try an other rom .... Stock or non-darkyy
If that doesnt work, im afraid there is a hardware problem
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
You are funny, their phone is OK, the CABLE doesn't work. Right?
jona29 said:
hi i have multiple usb cables here 2 original samsung galaxy cables plus multiple other micro usb cables . non of which work with the phone . not to sound ignorant but dont you think i have tried the obvious things first ?
Click to expand...
Click to collapse
DID you try to put a RIGHT cable into a WRONG hole???
You are not alone, I have exactly the same problem, but wrote it off as a hardware problem, because it started after my son (9 months and teething) gnawed on the phone for some time...
Sent from my GT-I9000 using Tapatalk
ok tried different roms etc no luck must be hardware related going to open the phone tomorrow and check the usb socket . only really worried incase i need to use odin to recover after a bad flash , or incase the usb decides to die completely and i cant charge the phone
jona29 said:
since around a week ago my phone has not been able to connect to the usb ,
it does still charge via usb cable from the pc but the cable is not detected for mass storage ,kies or usb debug .
i know drivers are ok on pc as my wifes phone still connects fine .
is there any way to test that the usb socket is broken internally
Click to expand...
Click to collapse
Hey Jona29 i had the same problem some time ago i solved it by changing usb port (preferably one direct to motherboard) while pc is off then start it while in download mode and flash with odin.
Good luck bud, i know how frustrating it is
UPDATE ! fixed the phone ,yes it was hardware not software at fault . dissasembled the phone and removed the board with the usb connector on .
heated the board around the connector with a pyro pen to reflow the solder
let it cooled and then reassembled the phone .
powered up phone and connected usb lead ,computer recognised phone and phone recognised usb connection
probably took me 30 mins to complete the task.
better than say a 4 week wait from samsung
jona29 said:
heated the board around the connector with a pyro pen to reflow the solder
Click to expand...
Click to collapse
Slick. I have taken my phone apart for USB problems as well, but I would be scared to try to reflow something on the PBC. The connections are so small.
I have had the USB issue as well but it always seemed to be the cooked ROM iI was using.
Ian
I had the same problem, after using DXJPA ... every time i connected the phone (even in boot mode) i received "USB device not recognized" ... I don't know what worked in the end, but i tried a lot of things: I bought a new cable (same problem), I used another computer (same problem), I tried on W7 x64, W7 x32, XP SP3 (same problem), uninstalled and reinstalled Kies, I uninstalled and reinstalled an older version of Kies, changed the phone form a computer to another, played a lot with USB ports ...
After 2-3 hours of pain, Odin saw the phone ... flash it to JPY and no USB problem anymore ...
Maybe this will help someone
mik3y007 said:
I had the same problem, after using DXJPA ... every time i connected the phone (even in boot mode) i received "USB device not recognized" ... I don't know what worked in the end, but i tried a lot of things: I bought a new cable (same problem), I used another computer (same problem), I tried on W7 x64, W7 x32, XP SP3 (same problem), uninstalled and reinstalled Kies, I uninstalled and reinstalled an older version of Kies, changed the phone form a computer to another, played a lot with USB ports ...
After 2-3 hours of pain, Odin saw the phone ... flash it to JPY and no USB problem anymore ...
Maybe this will help someone
Click to expand...
Click to collapse
have the same problem..
tried everything.. i dont dare to reflow my phone..

[Q] Windows will not recognize Note 3 anymore, help please!

Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks
Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
b00mb00mchuck said:
Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
Click to expand...
Click to collapse
Yes, actually I have and still nothing...forgot to mention that in the original post.
It's a strange problem which leads me to believe that something has gone wrong in the phone, or that I caused something to go wrong by flashing a rom or three, since it did work previously. Unfortunately, I'm at status: Custom, although my Knox is 0x0.
When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3
mexiking713 said:
When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3
Click to expand...
Click to collapse
Yes, this shows as disabled. What should this be?
Can't help you solve your problem, but last night I had a hiccup where I plugged my (17 day old) N3 into my computer in a USB2 port and ... nothing at all. (As if it were electrically disconnected - no "unknown devices" showing)
Tried it in a different USB2 port, and ... nothing.
Tried in in a USB 3.0 port - same computer, same OEM cord - and everything was fine. As far as I knew, nothing had changed on either end of things, although the previous evening I had used a different OTG cable for a USB key with the phone, and I had also had a automatic update of the Samsung Push Service on the phone. Nothing had been plugged into the PC's usb ports since it's prior cold boot. (Win 7 x64 Pro).
This morning (both PC and phone have been rebooted), everything is back to normal - both on the phone and the PC. Both the USB2 and USB3 ports all seem fine.
Ugh. Makes me nervous - brand new hardware.
Boot into Odin mode THEN plug the device in, let windows find the drivers for it then once that's done, reboot the phone regularly and see if it works then. It appears to be an issue with most to ALL Samsung devices, but this worked for my wife's galaxy S3 when the computer wouldn't recognize it and the phone didn't detect a PC connection.
Sent from my SM-N900V using xda app-developers app
pmt223 said:
Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks
Click to expand...
Click to collapse
Did you fix this problem?
Thank you! Worked perfectly!
I have the same problem, do you have any solutions ? Thanks.
I too have been struggling with this problem. The is no USB symbol in the notifications area on my phone whether I plug into to my computer at work (Win7) or at home (Win7), using a usb3 cable or a usb2 cable. Its as if there was a setting on my phone that allows recognition when plugged into a computer that has been turned off.Is there such a setting? I would love some help on this as well. Thanks in advance! I am rooted with towel root and have had no problems until last week. When I look in the device manager on my computer it shows :
SAMSUNG Android Phone
SAMSUNG Android ADB interface
I tried uninstalling the above and then plugging my phone back in and it re-installs the same driver shown above.
For what it is worth here are the drivers for SAMSUNG Android ADB Interface:
c:\windows\system32\DRIVERS\winusbsys
c:\windows\system32\WdfCoinstaller01007.dll
c:\windows\system32\WinUSBCoinstaller.dll
Should I be using different drivers ? Thanks|!
please help!
any solution yet? i have same problem, no usb detection and camera wont work i want to flash stock rom whit odin but i cant get the computer to recognize my phone...
I was able to fix the usb recognition problem. i had to do a factory restore. I lost root but gained usb recognition AND the Over the Air update to 4.4.4 and patiently awaiting the update to 5.0 hopefully this month!

Can I flash without root from SD? USB port fried

Hello, today my S7 Edge suddenly stopped fast charging. I noticed because the screen went on and changed to Cable Charging and 7 hours left to full charge! I tested with different cables, different adaptative fast chargers, noting. Standard wireless charging works as usual. I connected to my Mac, nothing, to a PC, nothign. My OTG USB doesnt work either. Never in contact with water, never dropped, the only thing I flashed STOCK german firmware from sammobile since day 1.
I have read that this is a thing, i will contact my provider. My question is, is there any way to flash Stock Firmware from SD Card using Stock Recovery? I canĀ“t think of another way to flashing since the USB port is partly gone. Thanks in advance
boot to recovery then it should have flash option then go to sdcard directory and done!
http://lifehacker.com/how-to-flash-a-rom-to-your-android-phone-30885281
:good:
thanks for your answer. is it possible to use a ZIP file from stock firmware downloaded from sammobile? i mean if its contents are appropiate for this kind of flashing

PC won't recognize Note 4

Have a note 4 on a custom rom- android kitkat. Was working fine, until i wiped data/cache a few times in TWRP recovery to do a clean install of the rom. Phone restarted without an OS, and then i couldn't get pass the boot logo screen. Couldn't flash any rom in recovery. So i did a restore thru TWRP from a backup. So now the phone boots, but it pc won't recognize it. Everytime i plug it, I get "One of the USB devices attached to your computer has malfunctioned, and Windows does not recognize it". Under device manager, I get "Unknown USB Device (device descriptor request failed)".
Things I have tried:
-Uninstalled usb drivers and let windows reinstall,
-at least 5 different usb cables
-at least 3 different Samsung oem usb cables
-other usb ports on the PC
-3 different pc (all with same- so im guessing its a problem with the phone)
-physically tried to push up the usb port on the phone- bad connection (someone recommended on google search)
- even when as far to reinstall windows OS
-*#0808# and set it to AP, MTP + ADB
-yes usb debugging is enabled
-download mode (odin does not see the phone, so cannot flash stock/custom rom
-diferent versions of odin
-different version of Samsung usb drivers
-have other samsung phones (note 5, and s6) and windows recognize those.
-phone does charge thru usb
need to get phone working again
-
Download stock rom from sammobile and flash it via odin.
Or else, flash the cf auto root file via odin, this reset all partitions.
Reporting Via N910G.
yashthemw said:
Download stock rom from sammobile and flash it via odin.
Or else, flash the cf auto root file via odin, this reset all partitions.
Reporting Via N910G.
Click to expand...
Click to collapse
You might try reading the whole post, rather than just replying.
JagDave said:
You might try reading the whole post, rather than just replying.
Click to expand...
Click to collapse
Sorry, my bad.
So, the author can try to repair partitions via twrp.
Go to wipe/advanced wipe and then select "Repair or change file system".
Select the partitions and repair them.
Reporting Via N910G.
Honestly man search my username ziggsta2 I had the same issue I had to buy another note 4 and even this used phone I got off eBay has the same problem when I wiggled the micro USB cord up and down I got it to connect, I don't suggest you doing this, but what might work is taking a very small piece of plastic and cleaning out your USB port on your phone, I believe these ports go bad after awhile as I have encountered this twice on two separate devices maybe you have a different issue but theres my two cents
ziggsta said:
Honestly man search my username ziggsta2 I had the same issue I had to buy another note 4 and even this used phone I got off eBay has the same problem when I wiggled the micro USB cord up and down I got it to connect, I don't suggest you doing this, but what might work is taking a very small piece of plastic and cleaning out your USB port on your phone, I believe these ports go bad after awhile as I have encountered this twice on two separate devices maybe you have a different issue but theres my two cents
Click to expand...
Click to collapse
i have tried. at this point i think it's hardware failure with the usb port. Stupid buying those cheap usb cables probably damaged the port because it seems to require a little more force than samsung cable. Planning ordering one and replacing. hopefully i don't do more damage. Had this phone for a long time and miss flashing roms on it.
i have still not fixed this problem....lol. had a new phone and been in drawer. did replace the usb port but it wasn't the problem. would like some solutions if anyone can help.
jxlee0215 said:
i have still not fixed this problem....lol. had a new phone and been in drawer. did replace the usb port but it wasn't the problem. would like some solutions if anyone can help.
Click to expand...
Click to collapse
Replace the battery

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