Would you accept 1 dead pixel ? - Nexus 10 Q&A, Help & Troubleshooting

I just go my n10 today and really like it. Just ran a dead pixel finding app as my n7 had loads. I got 1. Its there in bottom right corner, a black dot that keeps staring at me now.
Is this considered "acceptable" or would you get it replaced?
So far everything else is fine, I could end up with
A: A worse one
B: The same again with dead pixel(s)
C: A 'perfect' one
That assuming Google don't have a minimum acceptable dp level
Any thoughts?
Sent from my Nexus 10 using xda premium

Depends on how visible it is to you. If it were me, I'd be exchanging it. Displays with dead pixels aren't all that common, at least in my experience. I've got a 2560x1440 monitor and it has no dead pixels. My older monitor which is 1920x1080 had one black pixel dead center, and I asked my friends what I should do. They instantly said replace, and I'm glad I did. Got a perfect monitor back from Newegg and I probably would've regretted keeping it. Once you notice the defect, you're always going to notice it.

I see so many posts from people who go to all kinds of trouble to find things wrong with their devices so they can return them.
If you keep looking for things that are wrong, you are going to keep finding them and never be happy. I received my Nexus 10 yesterday. I haven't run any tests on it, didn't check for light bleed, didn't check for dead pixels, etc. I just used the tablet.
And you know what? It's awesome and I love it. If you had never checked for the dead pixel, you probably would have never noticed it. But you did, and now it's all you can see.
Sorry, this is a trend that I have noticed with devices lately that kind of bothers me. My suggestion - get a new one and don't go over it with a fine tooth comb! Just enjoy it!

I would return it. I expect what i paid for, not something that is close enough to what i paid for.

barqer said:
I see so many posts from people who go to all kinds of trouble to find things wrong with their devices so they can return them.
If you keep looking for things that are wrong, you are going to keep finding them and never be happy. I received my Nexus 10 yesterday. I haven't run any tests on it, didn't check for light bleed, didn't check for dead pixels, etc. I just used the tablet.
And you know what? It's awesome and I love it. If you had never checked for the dead pixel, you probably would have never noticed it. But you did, and now it's all you can see.
Sorry, this is a trend that I have noticed with devices lately that kind of bothers me. My suggestion - get a new one and don't go over it with a fine tooth comb! Just enjoy it!
Click to expand...
Click to collapse
Yeh I guess your kind of right, however I don't WANT a reason to return it.
I'd just be p***ed if I discovered faults after my statutory return period expires. N7 was replaced twice in 1 month. If I'd not checked it thoroughly id have had no option but a replacement (after 30 days) , not the refund I actually got.
Thanks guys
Going to call Google tommorow, dunno when they will have stock to replace it with though.
Sent from my GT-I9300 using xda premium

RMA it. If it's not for quality control do it for the peace of mind. Knowing you have a dead pixel will leave you unhappy.
Just be sure to check for other defects on the new device when you get it.
Sent from my Nexus 10 using xda app-developers app

Return it. I wouldn't accept a dead pixel or extreme light bleed.
Sent from my Nexus 10 using xda premium

First of all, 1 dead pixel is completely acceptable in all circumstances and no company should (or does?) do a return for 1 dead pixel. ALL policies cover a few dead pixels, usually the general policy is 3 or less dead pixels in the center region and 5 or less within zones along the outside regions. A company can choose to be nice and offer a replacement anyway, but they are in no way obligated to replace any unit that has a screen with only 1-2 dead pixels. Some companies choose to offer special models with a "guarantee" to not have dead pixels (really just that the policy is now 1 dead pixel at most) but they also charge a price premium for these special models in the range of an extra $100 in most cases.
Second, it should be INCREDIBLY hard to see a single dead pixel even if it were in the center of the screen. The density is just too much to cause complaints from 1 being dead.

I had a single dead pixel on my iPad 3. When I took it to the Apple centre, they refused to replace it. They said that Apple has a policy of needig atleast 3 dead pixels in a bunch.
Sent from my GT-I9300 using Tapatalk 2

Well uncle Google has kindly accepted to replace it for me.
For the record, you can easily spot the dead pixel on a white background. I admit I found it using a test app. But now it's discovered I see it every time.
Maybe I'm being fussy but my s1,s2 and now s3 have never had 1 single dp. Tablets are bigger so I guess there's a greater chance.
Anyway fingers crossed the replacement is dp free
Sent from my GT-I9300 using xda premium

New one arrived, 0 dead pixels
Was a black speck under the glass when I opened it. Tapped the glass and it moved to the edge and it's gone
Sent from my GT-I9300 using xda premium

I've only come across 1 dead pixel on the many screens I've seen (was on a CR-48 test Chromebook from Google), and it was a red pixel in the middle of the screen. I used the laptop for a while anyway and just generally ignored it.
Maybe since it was a free laptop that I didn't use primarily, that made me not really mind it too much; but if I saw that on my Nexus 10, it would bother me quite a bit.

Related

Dead pixels

Hello,
I just bought a nexus s and I think I have dead pixels,Does some of you experienced this?
Here's a pic:
http://hpics.li/4505f11
Return it now! Shoukdnt have dead pixels
Sent from my Nexus S using XDA App
Yes return the phone and get a replacement.
Wow I never seen a dead pixel on a iphone last time I saw one was in my psps when I came out
Sent from my Nexus S 4G using Tapatalk
Yes those are dead pixels and they will exchange the phone no problem, you have quite a few also. You should be happy with a new phone.
Sent from my Nexus S 4G using XDA Premium App
evivbulgroz said:
Hello,
I just bought a nexus s and I think I have dead pixels,Does some of you experienced this?
Here's a pic:
http://hpics.li/4505f11
Click to expand...
Click to collapse
Those are actually stuck pixels, not really dead pixels, but since they don't change they're useless and could be considered "dead". But you should get your phone exchanged for a new one as pixel issues in this day and age of display technology should never be seen. I once bought an LCD monitor that had about 15 stuck pixels in about 6 groups of 2 or 3 pixels. The "policy" of the store was not to exchange monitors with less than 20. But I looked at a display model which was 100%, and then opened another box and insisted he check that one and it was 100% too, so I asked him why should I be stuck with a less than 100% monitor? He reluctantly exchanged it and I still have that monitor 5 years later and it's still 100%. Since then I've never had another display (TV, computer, cell) that was less than 100%, so I would complain if even a single pixel was dead/stuck.
For the record, my Nexus S is 100%. My wife's HTC Desire (nee mine) is still 100%, and my daughter's HTC Legend is also 100% still. Don't hesitate or let them bully you - get it exchanged ASAP.
The first thing I do when I get a new phone is check for dead pixels. I can live with a couple on a large monitor or TV, but not on a small screen like a cell phone.
This is a problem! Also, if it has this and it is new, chances are things will get worse along the lifespan of the device. Get it replaced asap.
I will get it replaced tomorrow, I hope they'll accept to exchange it...
Shocking! Think you may have broken a world record. With that amount of dead pixels they cannot argue.
Sent from my Nexus S using XDA App
Dead pixels on a samoled screen is not very common. One of the reasons I love the screens. However, I did have one on my last replacement Epic. LCD's like Evo's are more prone to dead pixels and they are pretty common. I had at least one or two in the couple I had.
Sent from my Nexus S 4G using XDA Premium App

Is anyone actually happy?

So I picked up my Nexus 7 from GameStop, and I can't express how happy I am about this purchase! I always see everyone complaining about dead pixels, lifted screens, etc. Are there other people out there just as happy as me? I don't see anything wrong with the hardware, and 4.1.1 runs beautifully, couldn't be happier!
Sent from my Nexus 7 using XDA Premium HD app
trampino96 said:
So I picked up my Nexus 7 from GameStop, and I can't express how happy I am about this purchase! I always see everyone complaining about dead pixels, lifted screens, etc. Are there other people out there just as happy as me? I don't see anything wrong with the hardware, and 4.1.1 runs beautifully, couldn't be happier!
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
It's hard to say, since mine hasn't arrived yet. I'm in Aus, so that's expected.
Most of what I've heard is very positive, though.
I'm happy love it at this price!
Mine appears to be perfect from the play store except the flicker issue.
Sent from my Nexus 7 using xda app-developers app
Its fair to say that reading XDA around the launch of a new bit of hardware you've bought will make you paranoid as hell.
A lot here sit at home with their forensic kits waitng for their new equipment to arrive then put the thing through an hours inspection at least as soon as they get it. They'll have all the weird test patterns for the screen that XDA have produced along with microscopes and measuring calipers.
In other words, if you want to feel good about your new toy, probably best not to come here for a bit.... It can be the OCD centre of the internet at times.
I might be when mine arrives next month if it is defect-free
I recieved mine in Melbourne, AUS yesterday with the screen completely stuffed - Washed out, burn-in and uneven backlighting!
So no, I am not particularly happy, but if mine was good then I would be VERY happy.
kitch9 said:
Its fair to say that reading XDA around the launch of a new bit of hardware you've bought will make you paranoid as hell.
A lot here sit at home with their forensic kits waitng for their new equipment to arrive then put the thing through an hours inspection at least as soon as they get it. They'll have all the weird test patterns for the screen that XDA have produced along with microscopes and measuring calipers.
In other words, if you want to feel good about your new toy, probably best not to come here for a bit.... It can be the OCD centre of the internet at times.
Click to expand...
Click to collapse
I agree 100%, everyone waiting on their 7 should avoid these forums for a minute... when I was on my way to pick mine up, I was paranoid as hell, couldn't stop thinking about dead pixels, or something.. and I usually have horrible luck when I buy retail products, I always get the defects. Guess someone was watching out for me for the 7 ahaha
Sent from my Nexus 7 using XDA Premium HD app
I had to return mine due to faults, but I'm still very happy with it! Faults happen, esp on new runs, and historically I've been very lucky with my tech. I'm not happy I have to wait to play with it again, but that'll be outweighed by the replacement arriving fault free. Enjoy yours!
Sent from my Nexus S using xda app-developers app
smt8544 said:
I recieved mine in Melbourne, AUS yesterday with the screen completely stuffed - Washed out, burn-in and uneven backlighting!
So no, I am not particularly happy, but if mine was good then I would be VERY happy.
Click to expand...
Click to collapse
Got any pics?
It's a $200 device so you can't expect the screen quality to be like a Pioneer Kuro.... Its a decent screen for the money, but yeah its not HD S+ AMOLED. Its not $800 either.
If mine didn't have dead pixels and screen bulge.....I'm sure I'd be happy.
---------- Post added at 11:38 PM ---------- Previous post was at 11:32 PM ----------
trampino96 said:
I agree 100%, everyone waiting on their 7 should avoid these forums for a minute... when I was on my way to pick mine up, I was paranoid as hell, couldn't stop thinking about dead pixels, or something.. and I usually have horrible luck when I buy retail products, I always get the defects. Guess someone was watching out for me for the 7 ahaha
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Until it heats up and separates......like mine
I admit if there were a few things that were native to the N7 I'd be ALOT happier .( support for flash- I know this is Adobe's main fault, a sd slot , a rear high quality camera, Gorilla Glass instead of Corning® Fit Glass , plastic bezel replaced with a metal one, ) But hey what can you expect with a price just above the $200.00 mark ?
Overall I'm happy so far.
-I'm having some issues with the touch pad/lag in games but I'm now blaming that on immature Tegra drivers .Hoping an update fixes this soon.
Picked up from Gamestop!? Off topic, but you got yours today? As in they just called you and said it was in? =.D
...Or was it more along the lines of you just saying you got it from Gamestop some days ago? =.[
No_Nickname90 said:
Picked up from Gamestop!? Off topic, but you got yours today? As in they just called you and said it was in? =.D
...Or was it more along the lines of you just saying you got it from Gamestop some days ago? =.[
Click to expand...
Click to collapse
I picked it up a couple days ago, I think Saturday, sorry my NAD, I should of clarified
Sent from my Nexus 7 using XDA Premium HD app
glenn37216 said:
I admit if there were a few things that were native to the N7 I'd be ALOT happier .( support for flash- I know this is Adobe's main fault, a sd slot , a rear high quality camera, Gorilla Glass instead of Corning® Fit Glass , plastic bezel replaced with a metal one, ) But hey what can you expect with a price just above the $200.00 mark ?
Overall I'm happy so far.
-I'm having some issues with the touch pad/lag in games but I'm now blaming that on immature Tegra drivers .Hoping an update fixes this soon.
Click to expand...
Click to collapse
Yes your right, SD card is a big one. For the camera, I have an upgrade in march (Verizon) and I plan on getting the best android phone I could get my hands on. But I have the 16gig so I haven't ran into an issue with memory yet. Also gorilla glass would have been lovely, and the metal over plastic of course. But being my first tablet, for only 250$, I could definitely overlook some of these faults!
Sent from my Nexus 7 using XDA Premium HD app
I'm not particularly happy. Mine arrived dead, and remained dead even after being left on charge overnight. Reading through these forums, this is the list of faults I've seen.
- Dead on arrival
- Dead after a few hours use
- Light bleeding down side of the screen
- Screen/colour washout
- Yellow tints on the screen
- Image retention lasting minutes
- Dead pixels
- Screen glass bulging
- Creaking screens
- Erratic touch screen / dead zones
- One legged type sound from speakers
- Microphone dead on arrival or failing within days
- Endless NFC force closes on first boot
- Lag
However, I do agree with kitch9's sentiment. I'm guessing only people with faults are posting and I'm hoping there's plenty of perfect devices out there somewhere! It is a human trait to tell more people if you receive bad service, rather than good.
Mines is running perfect and defect free. Always seem like no matter the product, there's always a percentage that has issues or people that has gripes with it. Don't let those mess up your experience with your device. Its a great deal and it performs better than most high end tablets/phones out right now. Its a great deal for the power you get. Very happy to own one.
I'm happy my I/O unit is perfect
Well sort of ie: random crashing (NFC mostly, menu buttons crashed once) flickering, top bar freezing, dead pixels (3 of them), speaker volume sucks. Urgh the glass on this sucks! I have micro scratches already! My 4S and iPad combine don't have as many!
But its all cherry other wise
Sent from my Nexus 7 using xda app-developers app
Picked mine up from Gamestop and it had no faults. I was the only one in my town to pre-order the thing which is surprising. Its because my little Nexy didnt have to share a box with others so he slept unharmed while he was on the plane
Mine is perfect. No lag, no light bleeding that I can see when using, audio works, no screen lifted, battery life is great (first charge last night, and only because I forgot to turn off Dice so it kept the tablet on, doh!).
I love mine. Got a nicely built one , just like my galaxy nexus was. Although we shouldn't be guessing and hoping for products that we are paying for..
Sent from my Nexus 7

Who isn't going to RMA due to screen raise?

Who isn't going to send their nexus 7 in for exchange / repair ? I would probably have never noticed the screen issue if I wasnt reading the defect threads. I bet if you look hard enough you can find something wrong with anything. Right now the only issue is a slight raise on the left side on mine. There is no light bleed and no dead pixels or ghosting. I feel if I sent mine in and waited for however long it takes I'll get one back where the screen raise is fine and have a new issue like light bleed and dead pixels...
Thoughts?
Sent from my Galaxy Nexus using my mind.
x4sper said:
Thoughts?
Click to expand...
Click to collapse
Have you checked your screws?
http://forum.xda-developers.com/showthread.php?t=1781237
Yes many have concluded it as a temporary fix
Sent from my Galaxy Nexus using my mind.
Lol how do people find this stuff mines is barely raised on the left side not bad enough for me to take apart and tighten the screws.
I'm not doing an exchange I love this thing and not ready to part.
Sent from my Nexus 7 using Tapatalk 2
I checked my screws and found that they were loose and tightened them up, screen still barely sits above but solved the creak. I have 3 more weeks to tinker with it, my Gamestop said i can return it once the next batch comes in but if this fixed it i won't exchange it.
Yeah I'm not planning on returning it either. I have seen some videos that have a MAJOR raise on the screen. Mine is just a little bit and can easily be pushed back down if I want to. Other than that the tablet is perfect and I don't want to send it back and maybe get one with more dead pixels (only noticed one but et normal viewing distance I can't see its there) or ghosting or something else.
I do recommend you keep an eye on it and make sure not doesn't get any worse. I doubt it will, however I will be exchanging it if it does.
Sent from my Nexus 7
I think everyone's expectations for a $200 dollar tablet are too high.
I am perfectly happy with mine. I have a little screen raise, but haven't noticed any creaks. I will use it until something significantly better comes out, then i'll spend another 200 to upgrade it.
Phones with comparable specs (albeit a smaller screen) are in the ~$400 range (gnex).
Mine was fine for the first 5 days, but has now started to lift. It sounds like double-sided tape coming unstuck. It's only raised about 0.5mm above the frame on the left hand side though, so I don't intend to return it unless it gets a lot worse, or it begins to affect other things (e.g. dust getting in, or digitiser playing up).
May yet return mine for ghosting, though doing a full discharge of the battery MAY have cured that issue (fingers crossed).
Why can't I get through Googles own support site to do a rma on my Google device? Wtf
Because everyone and there mother has flooded them for RMAs :/
Sent from my Galaxy Nexus using my mind.
Im thinking about sending my nexus 7 because of a yellowish tint on one of the corners when viewing pure black. But I am afraid of getting one with worse issues like the raised bezel or dead pixels.
Sent from my HTC Sensation using xda premium
If I only had the slight screen rise I would probably keep it, but I have a creak on the right that is loud and driving me nuts. Sadly, everything else seems perfect - hopefully my next one will be truly flawless...
I'm not. My Nexus 7 looks very well made, and in perfect shape. I've had it for 24 hours.
Is their support 24 hours? I've been busy and finally called. I've been on hold for about 10 minutes and it seems like they're open...
Yea I wasn't going to originally but after the screwdriver fix did nothing, and its basically like a creaky teeter totter on the left and right sides, I decided I should probably RMA. I love the tablet tho. I've used it A LOT since it arrived. It's amazing.
I have a very slight screen raise issue and I have requested to get a replacement, and depending on the condition of the replacement I'll either keep the new 1 or keep the old 1.
AaronDC19 said:
I have a very slight screen raise issue and I have requested to get a replacement, and depending on the condition of the replacement I'll either keep the new 1 or keep the old 1.
Click to expand...
Click to collapse
You can do that? I just figured Google would force you to ship the first one back, even if the second one was worse...
Keeping mine, no reason to return for such a silly non issue. Doesn't effect the use of the tablet at all.
Sent from my Nexus 7 using Tapatalk 2
x4sper said:
Who isn't going to send their nexus 7 in for exchange / repair ? I would probably have never noticed the screen issue if I wasnt reading the defect threads. I bet if you look hard enough you can find something wrong with anything. Right now the only issue is a slight raise on the left side on mine. There is no light bleed and no dead pixels or ghosting. I feel if I sent mine in and waited for however long it takes I'll get one back where the screen raise is fine and have a new issue like light bleed and dead pixels...
Thoughts?
Sent from my Galaxy Nexus using my mind.
Click to expand...
Click to collapse
Me, because both of my Nexus 7s are free of this, or any defects.
Same here. My left side of the screen sticks up a tiny bit, I'm waiting for a replacement but if the next one is worse ill just keep this one and try the washer fix or live with it. I still think it's a great tablet, especially for the price. I'll take this over an ipad costing hundreds more any day.
Sent from my Nexus 7 using xda app-developers app

Nexus 10 defects

Hello guys ! I'm trying to compile a list with all issues found so far in this tablet. My aim is to make a quick-check guide for people, like me, who will buy it from a local retail store and need to know what to look when checking the device in the store in order to avoid returning it later and for all other future buyers. I'm also curious if, statistically, defects are more or less rare than Nexus 7's (I exchanged two before finally giving up and waiting for this tablet).
So, vote in the poll and, if you please, describe the issues you encountered or just add a quick comment.
Thank you
[EDIT]
List of things to check when buying your brand new Nexus 10 :
Backlight bleeding - check it on 100% and 50% brightness on a black screen and see if it's acceptable to you
Dead/stuck pixels - check it in a dark environment, using 100% brightness and solid color backgrounds (use specialized apps like Dead Pixel Check, a ~100kb download)
Well, I I received my Nexus 10 on Friday and rooted it on Saturday morning, bueno now I have to send it back! Nfc does not work and the light sensor works when it wants to
Sent from my Nexus 10 using xda app-developers app
evolishesh said:
Well, I I received my Nexus 10 on Friday and rooted it on Saturday morning, bueno now I have to send it back! Nfc does not work and the light sensor works when it wants to
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
My charger died. I need to get a replacemant
Have you tried something like AndroSensor for the light sensor ? It reads all the sensors from your device and outputs their values. You can check for erratic behaviour with it. How does this defect manifest itself anyway ? Unwarranted changes in backlight intensity ?
evolishesh said:
Well, I I received my Nexus 10 on Friday and rooted it on Saturday morning, bueno now I have to send it back! Nfc does not work and the light sensor works when it wants to
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
After a quick scan of this forum it seems that backlight bleeding is a common problem. So I'll add it to the first post on the quick-check-before-buying-list. Dead pixels could be an issue but the chances of noticing 1 dead pixel on a 300 ppi display are really slim, unless viewing the screen in a dark room with a specialised app ... and having Superman vision.
On my first Google nexus, Google gave to me... 1 dead pixel and some light bleed.
On my second Google nexus, Google gave to me... dust under the screen and worse light bleed.
On my thirds Google nexus, Google gave to me... nasty yellow light bleed and a stuck grey pixel. Oh and the seals were broken on the box, nice..
I've still not had a single return postage label yet either! Right now I have 3 defective Nexus 10's in my living room, wtf!!!!
That's it, nuff's enought, I've asked for a refund this time.
I'll see how they are in a few months when the stores start selling them.
Nice device but im not paying £400 for a defective unit. I really hope they iron out the defects as nothing else tablet wise appeals to me now.
skibadee said:
On my first Google nexus, Google gave to me... 1 dead pixel and some light bleed.
On my second Google nexus, Google gave to me... dust under the screen and worse light bleed.
On my thirds Google nexus, Google gave to me... nasty yellow light bleed and a stuck grey pixel. Oh and the seals were broken on the box, nice..
I've still not had a single return postage label yet either! Right now I have 3 defective Nexus 10's in my living room, wtf!!!!
That's it, nuff's enought, I've asked for a refund this time.
I'll see how they are in a few months when the stores start selling them.
Nice device but im not paying £400 for a defective unit. I really hope they iron out the defects as nothing else tablet wise appeals to me now.
Click to expand...
Click to collapse
Funny!
So right now you have 1200 British pounds invested in Nexus and a healthy stock of 3 (not-so-healthy units). Not bad. Anyway, updated info in first post with dead pixels.
skibadee said:
On my first Google nexus, Google gave to me... 1 dead pixel and some light bleed.
On my second Google nexus, Google gave to me... dust under the screen and worse light bleed.
On my thirds Google nexus, Google gave to me... nasty yellow light bleed and a stuck grey pixel. Oh and the seals were broken on the box, nice..
I've still not had a single return postage label yet either! Right now I have 3 defective Nexus 10's in my living room, wtf!!!!
That's it, nuff's enought, I've asked for a refund this time.
I'll see how they are in a few months when the stores start selling them.
Nice device but im not paying £400 for a defective unit. I really hope they iron out the defects as nothing else tablet wise appeals to me now.
Click to expand...
Click to collapse
Similar issue. Light Bleed. Broken Seal. BAD BAD Quality Assurance!
NK0d3R said:
So right now you have 1200 British pounds invested in Nexus and a healthy stock of 3 (not-so-healthy units). Not bad. Anyway, updated info in first post with dead pixels.
Click to expand...
Click to collapse
Received my nexus 10 two days ago and i think i might be on the same roll as you! I videotaped the unpacking and posted on my blog. Can't post link but you'll find it on the first page if you google search 'seanxz nexus 10'.
I wouldn't be surprised of a massive recall by google in the next few months or so. This is garbage QA!
My nexus box had both seals in tact and I had a couple dust particles trapped under the protective film.
Bru87tr said:
My nexus box had both seals in tact and I had a couple dust particles trapped under the protective film.
Click to expand...
Click to collapse
So you suspect that your Nexus has been refurbished or something like that ? It is possible for particles to be trapped when factory applying the protective film. I see that all the time on cheaper chinese LCD products.
The back cover is now creeking, seems like there is a gap of a fraction if a mm. ARGHHHH!!
NK0d3R said:
So you suspect that your Nexus has been refurbished or something like that ? It is possible for particles to be trapped when factory applying the protective film. I see that all the time on cheaper chinese LCD products.
Click to expand...
Click to collapse
No, it was completely sealed.
They don't package electronics in clean rooms. ?

Fix your dead pixel :)

i was really skeptical at first but then i decided to just try this on my old htc evo 3d and it friggin worked :highfive: (took about 40mins though)
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect&hl=de
Good joke!
caribouxda said:
Good joke!
Click to expand...
Click to collapse
How is it a joke? Not too familiar with stuck pixels, are you? It IS possible to unstick them, and this is one way.
Toxina said:
i was really skeptical at first but then i decided to just try this on my old htc evo 3d and it friggin worked :highfive: (took about 40mins though)
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect&hl=de
Click to expand...
Click to collapse
Thanks for posting. Anything that won't harm the phone is worth a shot before requesting RMA.
nickmv said:
How is it a joke? Not too familiar with stuck pixels, are you? It IS possible to unstick them, and this is one way.
Click to expand...
Click to collapse
You cannot fix a hardware problem with some app. The pixel is dead meaning you can consider it faulty screen. You really believe that app fixes it for real lol? If so alright good for you, but the rest of people that value the money they spent on this phone, I would recommend doing rma if they have dead pixels because they can increase in number as time passes. Do not feel sorry for lg and google. They make bellions. Keep rma till you feel you get a good unit. People pay premium prices and so should be what they get in return.
caribouxda said:
You cannot fix a hardware problem with some app. The pixel is dead meaning you can consider it faulty screen. You really believe that app fixes it for real lol? If so alright good for you, but the rest of people that value the money they spent on this phone, I would recommend doing rma if they have dead pixels because they can increase in number as time passes. Do not feel sorry for lg and google. They make bellions. Keep rma till you feel you get a good unit. People pay premium prices and so should be what they get in return.
Click to expand...
Click to collapse
The OP mistaken "stuck pixel" with "dead pixel"
You can fix stuck pixels..
btw this app is a lot better to detect dead or stuck pixels.
https://play.google.com/store/apps/details?id=com.gombosdev.displaytester&hl=en
caribouxda said:
You cannot fix a hardware problem with some app. The pixel is dead meaning you can consider it faulty screen. You really believe that app fixes it for real lol? If so alright good for you, but the rest of people that value the money they spent on this phone, I would recommend doing rma if they have dead pixels because they can increase in number as time passes. Do not feel sorry for lg and google. They make bellions. Keep rma till you feel you get a good unit. People pay premium prices and so should be what they get in return.
Click to expand...
Click to collapse
the only downside to rma with the nexus 5 is google makes you pay for a new phone, get that new phone and ship it back in the box they send you. not everyone has another $450 to drop on another 32gb model nexus 5
I have a stuck pixel that needs to be fixed. I'll run the app for 30 mins and post up the results in a bit
Toxina said:
i was really skeptical at first but then i decided to just try this on my old htc evo 3d and it friggin worked :highfive: (took about 40mins though)
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect&hl=de
Click to expand...
Click to collapse
I ran it for an hour and it did not fix it... it did make it less noticeable though
Just ran it twice, 30mins each time but unfortunately it had no effect on the 1 stuck pixel I have. I'll try it with a few other apps and post up results if anything is successful
Hi
Dead or stuck pixels are faulty pixels. Flashing colours does not fix them, it is snake oil.
What usually happens is the process of running these apps for 30 minutes or so just heats up the display and some faulty pixels have connection faults that fix themselves with the stresses caused by expansion due to the heat. It is the same process that means gentle pressure can sometimes "fix" a faulty pixel if the fault is of a certain type on an LCD monitor. Pressure on mobile phones doesn't work as well as the front glass and display is designed not to flex under the pressure of a finger for obvious reasons.
If you are lucky, a pixel that starts working may continue to work, usually however it will just fail again at some point in the future. These faulty pixels that work for a while are the same ones that appear after an hour, a day or a week of using the phone after you thought you had a perfect screen. The fault was always there.
The best thing if you don't want faulty pixels and find them, is not to try and fix them, but to exchange the phone. Better to exchange it sooner rather than later.
Regards
Phil
PhilipL said:
Hi
Dead or stuck pixels are faulty pixels. Flashing colours does not fix them, it is snake oil.
What usually happens is the process of running these apps for 30 minutes or so just heats up the display and some faulty pixels have connection faults that fix themselves with the stresses caused by expansion due to the heat. It is the same process that means gentle pressure can sometimes "fix" a faulty pixel if the fault is of a certain type on an LCD monitor. Pressure on mobile phones doesn't work as well as the front glass and display is designed not to flex under the pressure of a finger for obvious reasons.
If you are lucky, a pixel that starts working may continue to work, usually however it will just fail again at some point in the future. These faulty pixels that work for a while are the same ones that appear after an hour, a day or a week of using the phone after you thought you had a perfect screen. The fault was always there.
The best thing if you don't want faulty pixels and find them, is not to try and fix them, but to exchange the phone. Better to exchange it sooner rather than later.
Regards
Phil
Click to expand...
Click to collapse
Than you for this post. I have a very very small dead pixel in the center of my screen and it really doesn't bother me. I have to adjust my eyes and have a white background to see it.. Would this damage the screen further or do you think it would be fine? I don't want to have to get a replacement lol
Sent from my Nexus 5 using Tapatalk
eastpac said:
Just ran it twice, 30mins each time but unfortunately it had no effect on the 1 stuck pixel I have. I'll try it with a few other apps and post up results if anything is successful
Click to expand...
Click to collapse
Exchange it if it bothers you when you have a dead pixel, as your display should be as good as the money you paid imo
Hi
dex2grigg said:
Than you for this post. I have a very very small dead pixel in the center of my screen and it really doesn't bother me. I have to adjust my eyes and have a white background to see it.. Would this damage the screen further or do you think it would be fine? I don't want to have to get a replacement lol
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It is very unlikely to become any worse, so if you are okay with it no problem, you do not need to worried about more failing.
Generally LCD displays have an allowable number of dead/stuck pixels anyway. This is because otherwise the yield would be much lower as displays would be thrown out putting the price very high. http://en.wikipedia.org/wiki/Defective_pixel
Regards
Phil
Thanks!! This helped with 3-4 stuck pixels i had. Eventually i'll do an RMA but for the time being it helped.
PhilipL said:
Hi
It is very unlikely to become any worse, so if you are okay with it no problem, you do not need to worried about more failing.
Generally LCD displays have an allowable number of dead/stuck pixels anyway. This is because otherwise the yield would be much lower as displays would be thrown out putting the price very high. http://en.wikipedia.org/wiki/Defective_pixel
Regards
Phil
Click to expand...
Click to collapse
Regardless of the allowance, Google will RMA a phone with a single dead pixel, no questions asked.
RedBlueGreen said:
The OP mistaken "stuck pixel" with "dead pixel"
You can fix stuck pixels..
btw this app is a lot better to detect dead or stuck pixels.
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Click to collapse
Than app is quite good indeed, but unfortunately it doesn't support yet the full screen...
So it can't be used to detect dead-pixels which are located at the bottom of the screen.
I suggest you using this one, instead, which supports full-screen and can be used to detect dead-pixels and fix stuck-pixels:
search Perfect Pixel Checker on Google Play, because the board doesn't let me post links yet.
Il.Socio said:
Than app is quite good indeed, but unfortunately it doesn't support yet the full screen...
So it can't be used to detect dead-pixels which are located at the bottom of the screen.
I suggest you using this one, instead, which supports full-screen and can be used to detect dead-pixels and fix stuck-pixels:
search Perfect Pixel Checker on Google Play, because the board doesn't let me post links yet.
Click to expand...
Click to collapse
Yes it does. It absolutely will render on the entire screen. You just have to touch the screen & the status & nav bars will hide.
FWIW I did something similar to my 6 year old Apple Cinema HD display and it worked wonders ironing out stuck & burned pixels.
ran for over 12 hours and didn't fix any of the stuck pixels on both the devices I received that were faulty. RMA'ed first, and now waiting for replacement for my other one. Hopefully 3rd time is a charm.

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