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So I'm interested in the Motorola Atrix 4G from AT&T but their plans are expensive. I can get the almost the same plan from T-Mobile for $15 less a month though I don't like their Android phones.
Nation 450 w/Rollover® Minutes - $39.99
DataPlus 200MB for HSPA+/4G Smartphones - $15.00
Unlimited Messaging with Mobile to Any Mobile Calling - $20.00
Comes out to $75 a month, T-Mobile has basically the same plan here for only $60 a month. I already have my home phone and my TV through AT&T and have been a customer with them for almost 5 years. Would AT&T discount me at all for having, home, cell, and TV with them? Also would they compete with Costco for the price of the phone ($200 at AT&T, $120 at Costco).
Thanks to everyone for the help!
from my experience with att that would be a no. however can always give it a shot. talk to sales not customer service though.
i had an at&t store tell me the other day they wldnt sell a smartphone off contract it really varies from one person to the next at at&t u can ask one person and they will say no move over 2 feet to the next person and they say yes so good luck just ask more than one person at at&t likely to get a yes
Don't get your hopes up. It isn't likely. I am a 20+ year customer, and the person on the other end just humphs at that. No, they don't care about customer loyalty at all. I went for a captivate in nov and wanted to stick with my unlimited plan. No way, forced me to take the plan( without telling me). I backed out, gave them the phone back, and reverted to my old plan. They would not give me the old unlimited plan back, and at that time only thing they were doing was the 2gb max + $10 for the next gig for overage. I told them to forget it, I was gonna switch to a competitor and they said ok. I thought that was real crappy. My phone was hurting and I needed to move, so I went with the Atrix last week. I regret my decision already, and can't give them the phone back without a 35% restock fee, per the in store salesrep.
Plus keep in mind that they deny throttling service on non-Iphone "4g". Liars.
It varies on who you talk to IMHO. You might get lucky with a CS rep if you tell them you already have service with AT&T. Like I said YMMV. Good luck
Hello. I just felt the need to respond to this. I am a market manager for an authorized retailer of AT&T. I have five stores under my guidance. Yes, you can receive a discount because you have your home services with AT&T. To be quite honest though, it is not a steep discount, but it is a discount. If you combine the wireless and home services on the same bill, you will get a discount of $5 off each service. Also, depending on who you work for, you may be eligible for a discount as well off your rate plan, data plan and texting. For example...Bank of America employees receive 15% off of the primary line's rate plan, texting and data.
As for the cost of the phone, unfortunately no, the store you are dealing with will not match the $120 price for the Atrix. What I will caution you on is when dealing with purchasing a device outside of an AT&T store or the att.com site, you may (and I say may) end up with some weird things happening to your account. Also, be careful there is no fine print. For example...if you buy an AT&T phone on amazon.com and it is only an individual line...if you decide later you need a second line and try to do a family plan, well that doesn't fly with amazon.com. They will charge you an early termination fee because you got the phone at a much lower price through amazon.com then you would have at a store. Strange I know, but that's why I always give people this anology...would you go to a cell phone store to buy a car??? Then why go to somewhere that does not specialize in cellphones to buy one??? Just experience talking in this matter.
I will chime in on this post as well. The person you dealt with that took away your unlimited data was dead wrong. All the reps that work for me will tell you and have done it...if someone has unlimited data prior to the change last year and does an upgrade, there is the option to keep it. I take that as poor training from that reps manager. When we are going through our system to complete the upgrade, it will automatically try to change the unlimited $30 data to the 2gb $25 data. However, the rep has to hit "modify features" button and it gives them all the data plans. If the current plan has unlimited data, the unlimited data option appears. If the current plan does not have unlimited data, the option will not be present.
I'm glad to be a college student. My bill is like 83 dollars with tax and all now with the student discount they have. Its basically 15% off of the monthly bill.
it's really swell that the reps say no it would not happen with them, I appreciate that you feel that way, so did the people I dealt as they really tried to put the unlimited plan back. It wasn't them, it was corporate crap. None of them could get it to come back up as an "option" when returning the phone and asking to be put back just like i was before the transaction. I talked to two reps online and then one at the B&M store. They were all miffed also, but the fact of the matter is AT&T burned me, and 20+ years didn't mean sqwat. I have to stop now, or I'll start with them crippling capabilities on the phone, or throttling data when you exceed their threshold, or...
Please I need some clarification on how the "Pay as you go" data plan works with Verizon for the XOOM. My only experience is with the iPad and AT&T, where it was very simply and user friendly, I just had to purchase the data from the iPad itself and pay with my Credit Card, no calls to customer service, and I can cancel it anytime from the iPad itself. Based on a quick conversation with a Verizon rep, with Verizon it's much more complicated, I have to actually setup an account with Verizon, use the XOOM with the monthly contract data plan, and when I want to cancel it I have to call customer service and close the account, the same thing to activate the plan again, is that true that it's so complicated ?, I think the way how Apple implemented it with AT&T is very effective and simple, I don't know if with the iPad 2 Verizon will have a different option. Please could you add your comments based on your experience ?, thanks
its true and will apparently incur an activation fee each time service is restarted. Verizon really wants you to get a data plan and keep it :-(
Today I was ready to buy the Verizon XOOM, and use the data as "pay as you go", but after I understood the way how Verizon manages "pay as you go data", I will never invest on something that it will be so complicated and expensive to use. I'll have to wait for the Wifi only XOOM.
Supposedly you don't have to pay an activation fee of $35 bucks but rather you can suspend your account for $15. Still a major deal breaker but maybe when the iPad 2 is released they will change their policy.
Ya it really sucks. I purchased my Xoom and returned it after a week. Day after i returned it i got a Bill from VZN for almost 60 bucks for my "activation fee" + "1 month Data". I actually had to call up VZN and speak to a representative to "see what they could do". Fortunately i got an absolute sweetheart of a rep and was sure to be equally as sweet back. though i didnt get %100 credit. She was able to reduce my bill to $2.39 for the cost of my prorated data for 2 days. While most people would probably argue about that i said that was fine and will pay that bill when i get it.
Im not sure if they do the same thing with the Ipad 3G for ATT(even though i own one) but with the Xoom your data plan actually has a Phone number in addition to the ACCT number associated with it. So thats where all these stupid fees are coming from, they treat it like your actually opening up a new cellphone contract. IPad was 1(setup),2(pay),3(Surf)
verusevo said:
Ya it really sucks. I purchased my Xoom and returned it after a week. Day after i returned it i got a Bill from VZN for almost 60 bucks for my "activation fee" + "1 month Data". I actually had to call up VZN and speak to a representative to "see what they could do". Fortunately i got an absolute sweetheart of a rep and was sure to be equally as sweet back. though i didnt get %100 credit. She was able to reduce my bill to $2.39 for the cost of my prorated data for 2 days. While most people would probably argue about that i said that was fine and will pay that bill when i get it.
Im not sure if they do the same thing with the Ipad 3G for ATT(even though i own one) but with the Xoom your data plan actually has a Phone number in addition to the ACCT number associated with it. So thats where all these stupid fees are coming from, they treat it like your actually opening up a new cellphone contract. IPad was 1(setup),2(pay),3(Surf)
Click to expand...
Click to collapse
That was nice of her!
has anyone seen this? it is not the first time I've heard that Verizon wants to go head to head with AT&T (is no activation fee each time). Read in the comments.
We'll see tomorrow. I will go into a store and ask.
http://www.phonearena.com/news/iPad...from-AT-T-and-Verizon-go-head-to-head_id17305
The verizon rep i spoke to when I setup my month to month accounts that its simply$20 a month plus a little tax and the stupid 35 dollar activation fee. . . as long as you have them bill you for it - but without a contract.
If you want to pre-pay they charge you a $30 fee every month . . . thats right, if I want to be a thrifty consumer and pay as I go so I don't overspend, they charge a fee thats MORE than the cost of service.
Just to clarify, if you want to prepay as opposed to having them bill you (both options without a contract), they charge $50/month for 1GB.
Sent from my Xoom using XDA App
Also note: the "suspension" option can be done online, I believe, without the $15 fee, but it can only be done twice a year for 90 days max each time. So, that's not an option unless you can plan your year pretty carefully.
I'm going to swap my 3G version out for the wifi-only version as soon as it's available. I was told when I purchased mine that data could be turned on and off as needed without any fees, and so I won't have any qualms about exercising the 90-day return policy at Costco.
It seems Verizon will enable "true pay as you go" capabilities for the iPad 2
http://news.vzw.com/news/2011/03/pr2011-03-09y.html
Why not the XOOM ?
I've called customer service several times today. I bought my xoom on contract because I wanted to have 3g data but was specifically told I couldn't activate it whenever I wanted and I was just better off keeping the minimum $20/1gb plan. So I said if I'm going to have to pay that anyway, I might as well get it subsidized. In other words I was specifically told that vzw would not have that option. Of course, my two weeks are up today and they may change it!!
I would be very mad. I would have definitely bought my xoom without contract. I have called several times and I keep getting different answers. I'm going to go to the store tomorrow and find out. If anyone finds anything definitive, I'd love to see it. Thanks.
Sent from my Xoom using XDA Premium App
I activated my Xoom at the Verizon store on a month to month plan and it was $20/month/1GB and they did not charge me an activation fee.
I bought mine at costco.. the paperwork said 20 a month, activation fee with refund, unsubsidized.
I called VZW the next day and they had put me on a 2 yr contract that if I hadn't have called when I did would've been like 175 bucks ETF to get out of.
SO.. buyer beware, be sure to call vzw to ensure you are getting what you really wanted!
Be careful if your under contract my understanding was that if you suspend the data it also extends your contract until data is turned back on. This is why I just bit the bullet and bough the device. I know its not in everyones budget to do so, but it will save you money down the road.
zone23 said:
Be careful if your under contract my understanding was that if you suspend the data it also extends your contract until data is turned back on. This is why I just bit the bullet and bough the device. I know its not in everyones budget to do so, but it will save you money down the road.
Click to expand...
Click to collapse
This is what makes me mad. Given the choices at the time, I got the device subsidized since I was going to have to get a data plan anyway (if I wanted data some months and didn't want to pay an activation fee). Now, two weeks after my purchase, they change the rules!
BTW - no activation fee on the ipad2. according to @Verizonwireless
http://twitter.com/#!/VerizonWireless
That's crap.
ok. i went to the store. the first three sales people had no idea what i was talking about. I finally spoke to my manager. They are running a promotion of no activation fee starting today for any tablet (obviously if you buy at full price). I still do not have clarity on whether there's an activation fee each and every time you turn on your device's mobile data. I have read that ipad2 will not have to pay (ie using mobile data whenever you want and pay only the mobile broadband plan) and Xoom will have to pay (ie pay activation fee each and every time you activate).
my takeaways:
1. VZW sales people either just plain dumb or not trained well
2. Apple is pushing VZW around and VZW is pushing Moto around
3. Flash or no flash, this is definitely going to lead to fewer Xoom sales
The ONLY reason holding me back to buy a XOOM today, it's Verizon NOT having a TRUE "Pay as you go" data plan, like the iPad with AT&T and now the iPad 2 with AT&T and Verizon. I think will buy an iPad 2 today.
i am going to go off on quite a story here but i hope that my struggles and experience might save someone my troubles.
to start off i was on Verizon. I had the thunderbolt w/ grandfathered unlimited data plan. it was unlimited text/data but no minutes on plan. Any used minutes were $0.25 so i was basically paying $80-$90/mo for the exact same plan as this new tmo/walmart one... plus it was $50 less!
if i would have known the hassle i was about to go through i just might have stayed with verizon and waited for the nexus... If you are not planning to port a number this process might go a lot easier.
this is my experience...
To start the whole process I pulled the trigger on a local SGSII for a steal on craigslist. i thought about how to leave verizon for a few days then decided to go for it. I purchased a sim kit from tmobile.com but was unable to wait for the SIM kit (over a week to ship!) i head over to a local tmobile B&M store. i told them the plan i wanted and show them online, they said they had heard ( i call BS) of it and that i could go online and choose it. They activate the SIM and began the number port from verizon. I was told to go online at home and select the plan i wanted, so i get home and go online to select my plan, but it isn't available. Every other plan was available but not the $30 5gb plan!
I called tmo support (prepaid support is an offshore callcenter) and was told because the SIM card was activated in store i was not eligible to get this plan. i was told i could purchase another SIM kit and it would work with no problems and i would still be able to port my number (that was already in the process).
At this point i visited another tmobile store and was successfully able to swap the activated SIM kit for an unactivated one. Only after several hours (and reps over the phone) and a trip to Walmart i find this in store bought SIM would not work either.
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
ok. ok. now that the confusion was cleared (i was told differently by phone and in store reps) off i head to a local Walmart for the second time. surprise surprise, for the second they were clueless of this plan and were absolutely no help at all.
Next day my SIM kit from tmobile.com finally arrives!!! YES! at this point i am pretty sure this is the only way and this will go fine and i will be activated immediately through my.tmobile.com. i go online to activate. i enter all my info and activation code. I am presented with plan options and BINGO the $30 5gb plan is there! I choose the plan click next and get a "Review your order and submit" page. when clicking on "submit" the page just errors out. FAHHHHHH! i tried again and again and from 3 computers. same error at the same place!!!!! I call support and of course their response is "we can not activate this plan over the phone. you must activate online or at walmart" and when i replied "but neither of these options are working for me!!!!!!!!!" the call mysterioulsy dropped. at this time its 4 days from starting the number port from the original SIM and i start worrying about losing my ported number... eventually (several reps and hours later) I was able to get a CS rep on the phone that put me on hold very willing to help and found a way to get me on the correct plan. I then get transfered to the number porting dept to get my number moved to this correct account. WHEW! that evening everything is working fine and im getting data and relieved to finally have this experience behind me. I am just waiting for the number port to go through then i am done and on the road to $50 savings a month! not so fast...
The next day as soon as i noticed the number port went through i got a text from TMO that i had reached my data limit!?! WTF how could i go through 5gb in a week, most of it w/o service? i used the tmobile app to check my data usage and found they changed my plan on me!!! now i have the other $30 plan with like 100mb data! i call customer support furious! little good does that do. another day on the phone and multiple hangups later i was able to find someone who said i was basically screwed and that i would have to order a new SIM online and start over. WTF!?!?!?!?!
at this point im done fighting and just order another SIM.
after some research i call back to discuss this whole ordeal w CS and find out how they will transfer my $100 deposited to this bad account to my new account when i get the new SIM in the mail. i finally found a simpathetic rep who fought to get this fixed. using my my original activation code for verification that the plan was available (from the 1st sim purchased online) the rep found a manager that was able to over ride the plan back to the correct $30 5gb plan. I refused my new (replacement)SIM when it arrived and was credited the money back. Its been almost 2 weeks now and everything seems ok... FINGERS CROSSED!
some things to i found that you should know:
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
If you purchase in B&M store IT WILL NOT WORK
A FAMILY MOBILE SIM KIT WILL NOT WORK
if you are a current tmobile customer they WILL NOT PORT YOUR NUMBER.
TLDR?
1. do not expect a port of your current tmo number.
2. purchase your sim kit from tmobile.com
3. hope like hell they have the kinks out of this system!
WOW! that's quite a horror nightmarish story you got there for Halloween
i feel for yah
most people would have quit at that point and moved on to another company
AllGamer said:
WOW! that's quite a horror nightmarish story you got there for Halloween
i feel for yah
most people would have quit at that point and moved on to another company
Click to expand...
Click to collapse
after dropping my unlimited data at verizon i figured i was pretty much screwed and any other company (AT&T and Sprint suck in DFW from my experience) it was gonna cost more for worse... I was pretty determined to get this plan working. i guess its the cheapo in me
My experience was super simple……after reading up online prior to attempting.
Walked into T-Mobile store after seeing Wal-Mart did not have the SIM only activation kits. I paid 10$ for the kit after insisting to the Tmo store that I did not need them to set me up with anything.
Went home then plugged in the EMI,SIM & Activation code to the T-Mobile website. Funded the account and picked the plan… Done
(using Google voice for my number)
Did not have to talk with anyone and the whole process took maybe an hour.
My experience is delightful too. Since i read about ur post, i have little bit of scare about the walmart prepaid SIM card and Tmobile prepaid SIM card.
Luckily, I been into the shop so many time. All the employee know me, when i get in...they thought i getting the 49.99 value family plan, but i tell them i got the $30 prepaid plan from walmart but walmart run out of SIM card and was told to get one from Tmobile store. They had their time, they were very puzzle when i told them. But there is one experience lady went online and read about the plan, and surprisingly, she manage to figure thing out. One thing she mentions is "they had to activate the SIM card through the Tmobile website instead of their system" I think that is what saved me.
From my experience, if you going to let Tmobile employee do this, be sure they know what they are doing and you know what they are doing.
---------- Post added at 12:51 AM ---------- Previous post was at 12:48 AM ----------
btw, i join Tmobile Samsung Galaxy S2 family. Welcome me?
hahhahhahahah!
I did this today, didn't have any problems at all activating.
Followed the discussion on Slickdeals on this, and bought my sim card from Amazon for less than free, like 2 something, and it came with 3 something of T-Mobile credit on it.
I went onto the T-Mobile online activations website, and activated my sim card on the 5GB $30 plan. To pay I bought a discount refill pin that came instantly from CallingMart.
Smooth sailing all around.
theyownus said:
i am going to go off on quite a story here but i hope that my struggles and experience might save someone my troubles.
to start off i was on Verizon. I had the thunderbolt w/ grandfathered unlimited data plan. it was unlimited text/data but no minutes on plan. Any used minutes were $0.25 so i was basically paying $80-$90/mo for the exact same plan as this new tmo/walmart one... plus it was $50 less!
if i would have known the hassle i was about to go through i just might have stayed with verizon and waited for the nexus... If you are not planning to port a number this process might go a lot easier.
this is my experience...
To start the whole process I pulled the trigger on a local SGSII for a steal on craigslist. i thought about how to leave verizon for a few days then decided to go for it. I purchased a sim kit from tmobile.com but was unable to wait for the SIM kit (over a week to ship!) i head over to a local tmobile B&M store. i told them the plan i wanted and show them online, they said they had heard ( i call BS) of it and that i could go online and choose it. They activate the SIM and began the number port from verizon. I was told to go online at home and select the plan i wanted, so i get home and go online to select my plan, but it isn't available. Every other plan was available but not the $30 5gb plan!
I called tmo support (prepaid support is an offshore callcenter) and was told because the SIM card was activated in store i was not eligible to get this plan. i was told i could purchase another SIM kit and it would work with no problems and i would still be able to port my number (that was already in the process).
At this point i visited another tmobile store and was successfully able to swap the activated SIM kit for an unactivated one. Only after several hours (and reps over the phone) and a trip to Walmart i find this in store bought SIM would not work either.
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
ok. ok. now that the confusion was cleared (i was told differently by phone and in store reps) off i head to a local Walmart for the second time. surprise surprise, for the second they were clueless of this plan and were absolutely no help at all.
Next day my SIM kit from tmobile.com finally arrives!!! YES! at this point i am pretty sure this is the only way and this will go fine and i will be activated immediately through my.tmobile.com. i go online to activate. i enter all my info and activation code. I am presented with plan options and BINGO the $30 5gb plan is there! I choose the plan click next and get a "Review your order and submit" page. when clicking on "submit" the page just errors out. FAHHHHHH! i tried again and again and from 3 computers. same error at the same place!!!!! I call support and of course their response is "we can not activate this plan over the phone. you must activate online or at walmart" and when i replied "but neither of these options are working for me!!!!!!!!!" the call mysterioulsy dropped. at this time its 4 days from starting the number port from the original SIM and i start worrying about losing my ported number... eventually (several reps and hours later) I was able to get a CS rep on the phone that put me on hold very willing to help and found a way to get me on the correct plan. I then get transfered to the number porting dept to get my number moved to this correct account. WHEW! that evening everything is working fine and im getting data and relieved to finally have this experience behind me. I am just waiting for the number port to go through then i am done and on the road to $50 savings a month! not so fast...
The next day as soon as i noticed the number port went through i got a text from TMO that i had reached my data limit!?! WTF how could i go through 5gb in a week, most of it w/o service? i used the tmobile app to check my data usage and found they changed my plan on me!!! now i have the other $30 plan with like 100mb data! i call customer support furious! little good does that do. another day on the phone and multiple hangups later i was able to find someone who said i was basically screwed and that i would have to order a new SIM online and start over. WTF!?!?!?!?!
at this point im done fighting and just order another SIM.
after some research i call back to discuss this whole ordeal w CS and find out how they will transfer my $100 deposited to this bad account to my new account when i get the new SIM in the mail. i finally found a simpathetic rep who fought to get this fixed. using my my original activation code for verification that the plan was available (from the 1st sim purchased online) the rep found a manager that was able to over ride the plan back to the correct $30 5gb plan. I refused my new (replacement)SIM when it arrived and was credited the money back. Its been almost 2 weeks now and everything seems ok... FINGERS CROSSED!
some things to i found that you should know:
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
If you purchase in B&M store IT WILL NOT WORK
A FAMILY MOBILE SIM KIT WILL NOT WORK
if you are a current tmobile customer they WILL NOT PORT YOUR NUMBER.
TLDR?
1. do not expect a port of your current tmo number.
2. purchase your sim kit from tmobile.com
3. hope like hell they have the kinks out of this system!
Click to expand...
Click to collapse
If you werent soo impatient you would'nt have has the problems you had, smh its only a week.
Sent from my SGH-T989 using Tapatalk
I'd love to do a deal like this. How do you get the phone? They go for over $500! I'm getting one via T-Mobile corporate rate and it's still twice that $30 rate for only 2gb data,unlim text and 500 talk! I'd much rather have the $30 5g data unlim text 100 min deal....
Quite the horror story indeed...can't help but wonder if you had waited for your original sim in the mail if you would have had all these issues...
I really wish reps would read their email. But it may have been indirect you went to. This plan is only avalible at walmart and online. Tmobile retail stores have no way of activating this plan or switching you to it. If for some reason you change off of it there is no going back you will need to start again per the training materials provided by corporate. As for the number once a number is ported to tmobile no you cant port it again. They need to do a reuse request that can take up to 72 hours to complete. Glad its all working for you now and am very impressed you got prepaid to credit you anything.
Sent from my SGH-T989 using xda premium
iloveandroid16 said:
If you werent soo impatient you would'nt have has the problems you had, smh its only a week.
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
This must be the most helpful answer in the history of xda! You win!
Sent from my SGH-T989 using xda premium
Born_Immaculate88 said:
Quite the horror story indeed...can't help but wonder if you had waited for your original sim in the mail if you would have had all these issues...
Click to expand...
Click to collapse
Not as much trouble for sure, but remember after I received it I still ran into problems trying to activate online...
Sent from my SGH-T989 using xda premium
Hotspot?
Can you get an Android phone to act as a hotspot with this plan?
Dang, I feel for you man.
I didn't have to go through all that though.
I was already a T-Mobile customer out of contract. I seen that the prepaid plans were so much cheaper than the 95 something I was paying a month, so I switched over to prepaid.
All I did was pick up a prepaid phone from Target that was $30, popped the prepaid sim card into my Galaxy S2, and activated it online with the $30 web only offer.
No hassle whatsoever
Sent from my SGH-T989 using xda premium
kikbuttcheerleader said:
All I did was pick up a prepaid phone from Target that was $30, popped the prepaid sim card into my Galaxy S2, and activated it online with the $30 web only offer.
Click to expand...
Click to collapse
Were you able to keep your old T-Mobile phone number, or did you need to activate with a new number?
My ordeal was not as bad as yours (for which sounds like a hell of a time.)
I purchased a $30 dollar phone from Wal-Mart the night prior to the $30 dollar plan being released.
Then purchased outright a GS2 from the local T-Mobile store, activated the SIM card on the $30 dollar pre-paid phone, then called T-Mobile support to port the number over.
I was quoted 24-48 hours, I was previously on Virgin Mobile with a Triumph and realized this really takes like 5 minutes.
After 48 hours I called and complained, they told me, it'll port over soon, no worries.
Called 24 hours after that, demanded to talk to the 'porting department' if there is one, and I talked to someone who did it right then and there, right to the point where he told me to reboot the phone and voila, my number was ported. From then it took about 4 hours to get full service/data, and a full 24 hours before I could go in and edit settings/profiles and stupid WebGuard settings on T-Mobile.com
Here's to hoping T-Mobile stays afloat and the pre-paid plan, If I have to port again i'm going to literally just call directly to the port department.
We all learn from these things, but the $30 plan is sooo worth it.
I'm on an unlimited family plan with my best friend right now & we're splitting the $150 bill, but he's been seriously pissing me off lately & I'm thinking of just telling him to go to hell & switching to this plan. Are there free night & weekend minutes or mobile to mobile with this? If not I'm thinking I could get around that with google voice & GrooveIP. Hmm.......
kabuk1 said:
Are there free night & weekend minutes or mobile to mobile with this? Hmm.......
Click to expand...
Click to collapse
Unfortunately not, and I haven't dabbled with VOIP yet. I'll share what I find out
Yeah, it kind of went like that for me too... I was a post-paid customer (on the old Even More Plus, 500 & UL text/data for $60) and they converted me to pre-paid, but I couldn't pick the WM plan online. I had to order a SIM kit and wait for it to get here. Supposedly WM won't sell just the activation kit (I cannot confirm or deny this, didn't try).
I was told the whole time that I could port my old T-Mobile number over once it was done. That was wrong, basically ran into the same problem the OP had... I would lose the WM plan if I did. Not a huge deal to email all of my friends with a new number and put a voice mail message on the old number, small hassle to cut my monthly nut in half.
Keeping on forum topic, my new SGSII is pretty sweet!!
djmasters said:
Yeah, it kind of went like that for me too... I was a post-paid customer (on the old Even More Plus, 500 & UL text/data for $60) and they converted me to pre-paid, but I couldn't pick the WM plan online. I had to order a SIM kit and wait for it to get here. Supposedly WM won't sell just the activation kit (I cannot confirm or deny this, didn't try).
I was told the whole time that I could port my old T-Mobile number over once it was done. That was wrong, basically ran into the same problem the OP had... I would lose the WM plan if I did. Not a huge deal to email all of my friends with a new number and put a voice mail message on the old number, small hassle to cut my monthly nut in half.
Keeping on forum topic, my new SGSII is pretty sweet!!
Click to expand...
Click to collapse
Something to consider, unless you have already cancelled your post account, is to port your number out to another service provider without picking up hardware (to avoid restock fees/wasting a store's on-hand stock) then giving the activations department a ring and having them port in your number from X to replace the "temp" number you have now with the WM plan.
I've seen people saying they have their Nexus 4 on AT&T's Prepaid GoPhone service at $50.
I was wondering the best way to go about doing this.
Do I go into the store and get a GoPhone SIM with the $25 Monthly Plan (250 minutes, unlimited texts) along with the $25 1GB data package?
Or do I just get the SIM with the $50 Monthly Unlimited Plan? The AT&T rep I spoke to said that I would only be able to access mobile web via a feature phone with the $50 plan.
Thank you guys for any help.
-Randy
I am also curious about this. I am probably going to do the $25 plan plus a 1gb dataplan for $25, coming to $50/month. However, I want to know the best action. I've heard that you have to give AT&T a different IMEI because they don't integrate well with N4 (although I think that is only for LTE; so you don't have to for HSPA+?) Sorry, I'm kind of new the whole mobile development scene, and I'm switching to the N4 so I can start developing for and tinkering with Android (plus, it's an amazing device).
I guess what I'm (and I think the OP is) asking is, which GoPhone plan to sign up for, and do I just walk in to the store with my Nexus 4, say "I need x GoPhone plan for this phone", pop in the sim they give me, and I'll have access to full HSPA+ speeds? If not, do I just need to change the APN (if so, to what)? If not that, do I need to give them a different IMEI to get access to HSPA+ like I've heard you need to do for LTE?
Johmama said:
I am also curious about this. I am probably going to do the $25 plan plus a 1gb dataplan for $25, coming to $50/month. However, I want to know the best action. I've heard that you have to give AT&T a different IMEI because they don't integrate well with N4 (although I think that is only for LTE; so you don't have to for HSPA+?) Sorry, I'm kind of new the whole mobile development scene, and I'm switching to the N4 so I can start developing for and tinkering with Android (plus, it's an amazing device).
I guess what I'm (and I think the OP is) asking is, which GoPhone plan to sign up for, and do I just walk in to the store with my Nexus 4, say "I need x GoPhone plan for this phone", pop in the sim they give me, and I'll have access to full HSPA+ speeds? If not, do I just need to change the APN (if so, to what)? If not that, do I need to give them a different IMEI to get access to HSPA+ like I've heard you need to do for LTE?
Click to expand...
Click to collapse
I just walked into an AT&T store (corporate not an authorized dealer) and asked for a GoPhone microsim and they handed me one for free. The rep then said that they could port my number over and set up my service for me if I wished or I could do it myself. I let them setup my service, the $25 monthly plan + $25 1 GB data plan, took him about 10 minutes to get it all setup and the number ported over. Once it was all setup and good to go the store manager walks out and says to me that my phone won't work with that data plan as it not for 4G phones (meaning LTE). I showed him my data was working just fine and said the Nexus 4 isn't a 4G phone anyways. He said it was a fluke that it was working but I knew better from the threads in here. It's now been 3 weeks and I've had no problems. The APN settings I used were the default ones already on the phone after I restarted it with the new microsim card in place (they are listed in the other thread linked to below).
GoPhone discussion in General Section:
http://forum.xda-developers.com/showthread.php?t=2195150&highlight=gophone
The $25 monthly plan is the third one down:
http://www.att.com/shop/wireless/plans/prepaidplans.html
Data packages are right below the monthly plans; 1GB, 200 MB or 50MB. That's all that's offered with these plans.
kzoodroid said:
I just walked into an AT&T store (corporate not an authorized dealer) and asked for a GoPhone microsim and they handed me one for free. The rep then said that they could port my number over and set up my service for me if I wished or I could do it myself. I let them setup my service, the $25 monthly plan + $25 1 GB data plan, took him about 10 minutes to get it all setup and the number ported over. Once it was all setup and good to go the store manager walks out and says to me that my phone won't work with that data plan as it not for 4G phones (meaning LTE). I showed him my data was working just fine and said the Nexus 4 isn't a 4G phone anyways. He said it was a fluke that it was working but I knew better from the threads in here. It's now been 3 weeks and I've had no problems.
GoPhone discussion in General Section:
http://forum.xda-developers.com/showthread.php?t=2195150&highlight=gophone
Click to expand...
Click to collapse
Wow, thanks for the reply; that's exactly what I was asking (and hopefully the OP. I feel like I kind of hijacked his thread if he didn't gain anything from it). When you bought the service and had them set it up all up, you had your Nexus 4 device there with you and had them do what needed to be done on it? Thanks for the link too.
I have to say, one of the reasons I'm excited to go to prepaid is the service I get from cellphone companies/representatives. About 2 weeks ago, before I even decided to go with the Nexus 4 and prepaid service, I walked into an AT&T store to inquire about how that all works, and if they could work with a Nexus 4 and everything (I was ignorant, I like to think I've learned from browsing these forums). Anyway, the first thing they tried to sell me was post-paid service for like $90/mo. I then said I wanted to try prepaid. Without hesitation the woman helping me said "Ok, that'll run $65/mo". That is their most expensive prepaid plan, she didn't even lay out the options of the other plans. I then said I found on their site online that there are these other plans like the $25/mo plan and I wanted to add $25/mo for a gig of data. She then said "Yeah, you can do that." then walked over to where the prepaid plan info things were hanging and handed them to me.
If you're still reading this unnecessarily long post, I guess the point I'm trying to make is: I'm browsing for info here and asking for a lot of advice on here because everyone here knows what they're talking about. Even if the people working for AT&T know what's going on, I feel like all they're trying to do is sell me the most expensive plan and not outlining options (I get it, it's their job; they're salesmen, but still). That's a big reason why I want to go to prepaid. If I catch them signing me up for stuff or all-around jerking me around, I can tell them to buzz off and take my business elsewhere.
Johmama said:
Wow, thanks for the reply; that's exactly what I was asking (and hopefully the OP. I feel like I kind of hijacked his thread if he didn't gain anything from it). When you bought the service and had them set it up all up, you had your Nexus 4 device there with you and had them do what needed to be done on it? Thanks for the link too.
I have to say, one of the reasons I'm excited to go to prepaid is the service I get from cellphone companies/representatives. About 2 weeks ago, before I even decided to go with the Nexus 4 and prepaid service, I walked into an AT&T store to inquire about how that all works, and if they could work with a Nexus 4 and everything (I was ignorant, I like to think I've learned from browsing these forums). Anyway, the first thing they tried to sell me was post-paid service for like $90/mo. I then said I wanted to try prepaid. Without hesitation the woman helping me said "Ok, that'll run $65/mo". That is their most expensive prepaid plan, she didn't even lay out the options of the other plans. I then said I found on their site online that there are these other plans like the $25/mo plan and I wanted to add $25/mo for a gig of data. She then said "Yeah, you can do that." then walked over to where the prepaid plan info things were hanging and handed them to me.
If you're still reading this unnecessarily long post, I guess the point I'm trying to make is: I'm browsing for info here and asking for a lot of advice on here because everyone here knows what they're talking about. Even if the people working for AT&T know what's going on, I feel like all they're trying to do is sell me the most expensive plan and not outlining options (I get it, it's their job; they're salesmen, but still). That's a big reason why I want to go to prepaid. If I catch them signing me up for stuff or all-around jerking me around, I can tell them to buzz off and take my business elsewhere.
Click to expand...
Click to collapse
I walked into the store with my phone, said I need a microsim for the GoPhone plans. The guy handed me one and said he could set it up for me if I liked. I said I wanted the $25 plan + the $25 data package and if he couldn't do it for me I could do it myself. He said it was no problem setting it up on my phone. It was the manager who later came out at the end who tried to up sell me into a higher priced plan but I showed him my phone was working just fine with what I had and I walked out.
kzoodroid said:
I walked into the store with my phone, said I need a microsim for the GoPhone plans. The guy handed me one and said he could set it up for me if I liked. I said I wanted the $25 plan + the $25 data package and if he couldn't do it for me I could do it myself. He said it was no problem setting it up on my phone. It was the manager who later came out at the end who tried to up sell me into a higher priced plan but I showed him my phone was working just fine with what I had and I walked out.
Click to expand...
Click to collapse
Ok, thanks, I feel more confident walking in there now. Appreciate you answering my questions. My phone is in the mail and should arrive tomorrow. Today, I'm going to walk in and see if they have MicroSIM cards on site. If not, I need to order one or maybe try Radioshack.
Went inside best buy mobile today to pick up my pre ordered note 4, and they told me that i had to switch my plan in order to walk out with the phone! The new plan they were trying to get me on would make me pay 800$ for my note and be "off contract". In order to switch to that plan id have to cancel all 5 of my lines, with the ETF fees up in the thousands of dollars. I told him no way and that id call sprint, and ge told me that even if I call i'd still have no choice. Anyone else encounter something similar?
Daevionne said:
Went inside best buy mobile today to pick up my pre ordered note 4, and they told me that i had to switch my plan in order to walk out with the phone! The new plan they were trying to get me on would make me pay 800$ for my note and be "off contract". In order to switch to that plan id have to cancel all 5 of my lines, with the ETF fees up in the thousands of dollars. I told him no way and that id call sprint, and ge told me that even if I call i'd still have no choice. Anyone else encounter something similar?
Click to expand...
Click to collapse
I had something similar happen to me today at the Sprint Store. The clerk insisted that I couldn't keep my plan. I told him to get bent. After a heated exchange, I turned on the phone, had the phone go through the automated activation process and viola, I was activated on my existing plan. He sheepishly mumbled something under his breath and I walked out with my phone.
I'm guessing they only make the sweet commission when they sign you up for a new plan.
I had trouble with keeping my plan at Best Buy as well but the Best Buy Mobile guy called Sprint. I didn't even have to push. He did that on his own. The woman at Sprint wanted to speak to me to get permission to speak with the clerk about my account. They were able to fix it so that I was able to keep my plan. It took a few minutes but didn't seem to be a problem. I have the old Everything Data 450 plan which I've had for a couple of years now. Got it with my Galaxy S3.
When I looked it up on Sprint's website a few days ago, it just said that you had to have an Everything Data plan (or some other type of plan but I can't remember the name) and it didn't specify that you had to have a higher plan. I'm glad I got to keep my plan. It's already more than I need. The plan he was looking to switch me to would've been $90 before taxes. Right now I pay $80.
Sent from my SM-N910P using XDA Free mobile app
Im glad I'm not the only one. I'm calling sprint tomorrow first thing and heading back to BB
I was told we could keep our current plan.
Sent from my SPH-L710 using XDA Free mobile app
Been There Done That
I bought the Note 4 for my fiance` yesterday. We had been shopping around for phones for a while. Many of the sales rep's said the same thing, in that we had to switch plans and we could not buy the phone out right but instead had to make a $30/month payment for 24 months. This was not going to happen. I mean, what about my rebates and the 2 year contract discounts. Finally I called up the HQ corporate store in Reston VA to get the skinny on the situation. They instructed me to go to any corporate store and that they could get me the phone with my discounts and continue to use the plan I have on my phone, the S4. Long story short YES you can keep your old plan, YES you can buy the phone outright and not pay nearly $800 for the device! Now you know and anyone who says otherwise should win the employee of the month award.
PS The employees at sprint whom I have worked with at both HQ and other corporate locations are extremely knowledgeable and go out of there way to make sure you are happy with their service. One employee sat and entertained my son while the other explained how to best utilize the phones features while yet another went of to find an assortment of accessories. I felt like I was a celebrity. And they did this for every customer. It doesn't get much better than that.
Pre-order thru BB picked up yesterday no issues upgraded my line. Traded a old evo 4g got 200$ paid 123$ total for note 4. Can't beat that deal never tried or force me to change plan family 1500 here unlimited data
Daevionne said:
Went inside best buy mobile today to pick up my pre ordered note 4, and they told me that i had to switch my plan in order to walk out with the phone! The new plan they were trying to get me on would make me pay 800$ for my note and be "off contract". In order to switch to that plan id have to cancel all 5 of my lines, with the ETF fees up in the thousands of dollars. I told him no way and that id call sprint, and ge told me that even if I call i'd still have no choice. Anyone else encounter something similar?
Click to expand...
Click to collapse
When I went to pre-order at BB, that's what I was told as well.. They are saying that Sprint is forcing this issue.. I pre-ordered anyway, only because I want the 200 rebate on the old phone. I figured I'd argue the point when I pick it up.
Otherwise, I would have had my phone in hand already from Sprint instead of waiting on BB.
I picked up the note4 from the sprint store yesterday and ended up going with the new plan. They spelled out the two programs and said either are available with pros and cons of both and I ended up going with the "new" plan. Did I make a mistake ? Its still unlimited data and seemed to be mostly the same ?
So now you are paying 720 for the phone... Good deal?
Sent from my SM-P600 using Tapatalk
Seems wrong, here is mine
Monthly Charges, See below
Sprint Keep Existing Plan
With 2-year contract extension
Maybe you have 1 line and thats how? In mine case I got 4 lines and they cannot do anything to my plan because 3 lines have no change
I had the same issue in a sprint retail store. Im going to call tomarrow to try and get the plan back because i did not take that 720 dollar plan.
Sent from my SM-N910P using XDA Free mobile app
pchoward said:
I picked up the note4 from the sprint store yesterday and ended up going with the new plan. They spelled out the two programs and said either are available with pros and cons of both and I ended up going with the "new" plan. Did I make a mistake ? Its still unlimited data and seemed to be mostly the same ?
Click to expand...
Click to collapse
the two new plans we offered now says in small writing, your plan can be throttled while watching a movie to 1 megabyte per second and people with other plans have priority over data than you do.
I tried to add a second line to my account which I have the 450 data unlimited plan and they said that they had to go into a new plan you have two phones I stated about the new rules of being throttled me act like you didn't know anything about it and would not look it up.
I don't watch alot of video over cell. So I'm fine with switching over. I can see for people who are using 10+ gigs a month that being a problem.
It's not just video. You get on the web at peak times, guess who gets bumped first. The peeps with the new plans. It might not matter to some. I live out in the boonies and have only one tower to connect to and sucks during peak. But Sprints my only choice, unless back to satillite.........NOT
I ended up getting my way by calling sprint in the best buy store to keep my existing plan, but he told me sprint was going to make me switch one way or another sooner than later.
Again that's not a bad thing. I don't get kicked off data. I just don't get priority data service. That's no different then other unlimited plans.
My data usage is somewhere between 1-2 gigs a month. I don't see it being that big of a deal. If its not your only source of net.
Plan Change
I was told by Sprint rep that I would have to change plans if I upgraded through them. One Sprint rep told me other retailers such as BB could do the upgrade without changing plans. Both BB stores I talked to confirmed this. I had no problem when getting mine.
I pre-ordered two at BB and picked them up Friday. The guy during pre-order didn't have a problem with me keeping my plan and neither did the guy I picked them up from. Seems like it is hit or miss on knowledgeable versus not knowledgeable employees in both sprint and BB. It also sounds like someone us perpetuating something false to lots of people making it worse.
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Daevionne said:
Went inside best buy mobile today to pick up my pre ordered note 4, and they told me that i had to switch my plan in order to walk out with the phone! The new plan they were trying to get me on would make me pay 800$ for my note and be "off contract". In order to switch to that plan id have to cancel all 5 of my lines, with the ETF fees up in the thousands of dollars. I told him no way and that id call sprint, and ge told me that even if I call i'd still have no choice. Anyone else encounter something similar?
Click to expand...
Click to collapse
I had the same issue, but at a Sprint corporate store! They kept telling me that we would have to call Sprint customer care and get their permission for us to keep our current plan (the grandfathered in 1500 Everything data plan). We called customer care from home, and they said they will put something on our account that says we wouldn't have to change our plan. When I went back to pre-order it, they told us we would have to call customer care in store in order to get this change approved. After a bunch of arguing everything was handled and I pre-ordered the phone (about 2 weeks ago). Friday comes, and that store never got the phone in. I was going out of town so I was a bit upset that I wasn't going to have my new phone. Saturday I went to a Sprint store where I was at for the weekend and they had Note 4's in-stock. While purchasing we weren't told we had to change our plan at all, and it was a very smooth process. The $80 that Samsung would send me 1-2 months from now for pre-ordering the phone was irrelevant at this point.
TLDR- One store said we had to change our plan and would not budge, Other store didn't even bring up changing our plan.