Related
There is a serious fault with my tablet. Whenever I start any application the screen flickers and then goes blank as if it is off. If I turn off the screen and turn it on again it will show for a second, flicker and then turn off again. It does this repeatedly often without ever recovering and the only solution is to reboot the device or hit the back button to exit the app.
Occasionally, if I turn the screen on and off many times the tablet will recover with the application in a started state, however almost any action can trigger the flickering and screen turning off again at random. I have installed the latest updates to both the tablet and the keyboard dock. The problem persists. The problem occurs whether the tablet is docked or not. The tablet works fine if I stay in the OS, i.e. on the home screens and settings menus etc. The problem only occurs on starting any app such as email or the web browser.
Examples :
Calendar works fine, but not the settings screen
Music works fine
MyNet works fine
Polaris Office works fine
Kindle will run but not open books
Google maps works fine
Browser (built-in and dolphin) will not work
Email will not work
Market will not work
Dropbox will not work
Contacts will not work
NB : when I say these apps "don't work" they do actually run fine they just cause the screen to crash more or less instantly.
This feels like a hardware fault.
Has anyone else experienced this ?
ASUS Tech Support
ASUS tech support say it's faulty and to return it for a replacement.
I have the same BSOD. I highly suspect this latest "upgrade" to 3.1 is responsible. Running fine for a month, then 3.1 "upgrade" comes, then a day later screen starts flickering, then most apps are either dark/flickering or simply black.
The home screen works fine (for a while), so clearly some sort of software issue is the culprit. Never rooted.
I have this issue too, though I also had it on 3.0.1. I will RMA, I also have an unresponsive area on the touchscreen. What's the beggining of the serial no of your faulty TFs? Mine is B4 (April 2011), and so far, people with B5s (May) seem to have no hardware issues (fingers crossed).
PuerkitoBio said:
I have this issue too, though I also had it on 3.0.1. I will RMA, I also have an unresponsive area on the touchscreen. What's the beggining of the serial no of your faulty TFs? Mine is B4 (April 2011), and so far, people with B5s (May) seem to have no hardware issues (fingers crossed).
Click to expand...
Click to collapse
I have a B5, and haven't experienced the issues mentioned above.
WilliamShakespeare said:
I have the same BSOD. I highly suspect this latest "upgrade" to 3.1 is responsible. Running fine for a month, then 3.1 "upgrade" comes, then a day later screen starts flickering, then most apps are either dark/flickering or simply black.
The home screen works fine (for a while), so clearly some sort of software issue is the culprit. Never rooted.
Click to expand...
Click to collapse
I'm pretty sure it's hardware and so, it seems are ASUS.
It happened on mine from the moment I took it out of the box both before and after the firmware upgrade so it's not a 3.1 issue.
PuerkitoBio said:
I have this issue too, though I also had it on 3.0.1. I will RMA, I also have an unresponsive area on the touchscreen. What's the beggining of the serial no of your faulty TFs? Mine is B4 (April 2011), and so far, people with B5s (May) seem to have no hardware issues (fingers crossed).
Click to expand...
Click to collapse
Mine is also a B4.
screen blanking
i'm having the same issue, B4 serial number also.
there are times when it seems to be working fine, and i'm hopeful it's worked itself out (ha), but then it happens again.
was really hoping there would be some kind of fix or workaround, but alas i'm getting the impression the B4 series may be faulty. sucks. guess i'll have to turn it in to ASUS and get another. : (
is there a connection with battery level? at the moment the battery is low, but i'll pay more attention and see if it happens less when the battery is charged. not a solution by any means, but good to know if it will keep it from happening as much.
doesn't seem to make a difference whether i'm in the dock or plugged in.
when it happens i just push the Home button (when docked) and then lock and unlock, and i can get back to the homescreen at least. without the dock it seems pretty screwed, but sometimes i'll try and touch something quickly in the split second when it comes back on and goes off again. works sometimes, but not often.
- fox
Sorry to hear your having problems with the B4 serial number.
I just looked on the box and I have B4, also. But, never any of these problems.
Had mine 3 weeks today.
And the dock arrived yesterday...both have gotten the new updates. Everything was solid before and seems so after...since the updates.
Hopefully it's not the B4 series. But, sorry again to hear about these problems...how discouraging!
RMA
Just took my Transformer back to the store. It will take two weeks to get a replacement because they are out of stock
also
same issue with a B5 series (from France)
So, not limited to the B4 batch as previously suspected.
Cheers.
Sent from my HTC Sensation
al1 said:
same issue with a B5 series (from France)
Click to expand...
Click to collapse
Damn. Now I'm all nervous, waiting for my replacement... I was hoping B5 was safe...
Sent from my Atrix
Update : Replacement Transformer
I got a brand new transformer this morning.
The place I bought my first one said it might take two weeks to get a replacement so I got a refund instead and bought another one from ebuyer yesterday.
It arrived this morning.
B5 serial number.
All working perfectly.
I think its hardware issues. Either a faulty component or cold solder joint.
So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
My first one runs great, just bought a second one at Costco with the fabulous deal they have. I have no battery run down issues. Auto brightness, Wifi, and gps all on....except when in for sleep mode. I turn on Airplane mode on and off through a downloaded toggle widget.
I've been using it periodically for 3 days and haven't turned it off. Even started a new book with Kindle. Still have 55% battery.
I'd say you are running a bad app which is the culprit. I bet if you go back to stock reset you won't have the issues, other than sleep without airplane mode.
...and no, we are all waiting for the update or 3.1, whichever comes first. I need it for Exchange, everything else is pretty minor.
I guess I should have mentioned. my first unit, I did a factory reset and ran stock for a couple of days, and still had the same issues.
This new unit is pretty much stock, and only thing I have installed is Flash, Kindle, and File manager HD.I have it running in airplane mode, wifi set to turn off when the screen is off, and screen brightness at about 10%.
I charged it all night, I have used it maybe 3 times today (since 6am), just to browse a couple of sites, and @2:30 today the battery was already @ 40%. it has been in standby most of the day.
I find it hard to believe that 2 different units could perform so poorly.
I really want to love this product, but haivng a hard time doing so, lol
The thing you described should be fixed with the 3.1 update...be patient.
Sent from my HTC Desire using XDA App
BadGrim said:
So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
Click to expand...
Click to collapse
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
I too am waiting for the .141.07 update. Seems I read that Acer had pulled the updates. Still check every day. I like my tablet and have not seen battery issues with very little standby drain.
The only issue I have is that the WiFi keeps disconnecting. I have checked the advanced settings and it is set at always connected and I have tried changing the channel on my router (suggested elsewhere) but once or twice an hour I have to bump the WiFi to get it to work.
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
http://youtu.be/hE0NfL1C0-s
BadGrim said:
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
no need to apologize, that plain suks......
call the support line, perhaps they can push it to your s/n....???
Click to expand...
Click to collapse
Mine has been fine, except for the GPS.
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
bpivk said:
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
Click to expand...
Click to collapse
You are lucky. There is a update from Acer here for your build. It will take you directly to 1.141.01.
You need to unzip it using this post and then move the extracted update.zip from the decoded.zip file to your external sdcard and then do the update key sequence (volume down and power pressed) and you're done
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
EDIT: Updated OK. Root pending.
EDIT2: Rooted and disabled phone.apk
The phone now works perfectly and is updated.
bpivk said:
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
Click to expand...
Click to collapse
This is an official update so it will either update or not if the checksums are wrong or it cannot binary patch a file. So no chance of a brick.
It works OK. The only thing I've noticed is the longer boot time.
The android screen takes a minute longer probably because it's building files.
I'll check logcat when I have the time and patience to mess with it some more.
I didn't know that the update would just fail. I was expecting a brick because I was reading some posts about people bricking their tablets. I guess I was wrong.
Feedback from Acer Support re Updates, Etc.
According to Acer tech support, there is no way to force the new firmware update or Honeycomb update to the Tab. You just have to be patient and wait for the Tab to update itself.
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
I first purchased a 16gb Iconia Tab. I called tech support about the flashing screen and reported it as an issue. After speaking with customer support, they emailed me a survey asking about my user experience with the Tab. I completed that survey and again noted the problem with the flashing screen and battery drain.
The new firmware update that was pushed to the device solved the flashing screen issue and improved battery life.
Then I bought a 32 gb Tab and experienced the same flashing screen/battery drain issue. I called tech support (to see if I could obtain the firmware update for the new Tab). Amazingly, tech support told me that they had never heard of this issue. I told them to search their knowledge base but they insisted this was the first time they heard about a problem with the screen.
I know that cannot be true because I called them twice about this very issue, and gave them feedback in their on-line survey.
Anyway, I expect that the screen problem will be resolved when the firmware update gets pushed to the device. Unfortunately, on my first 16gb TAB I got the firmware update the day after I opened the box. I'm still waiting for that update on the 32gb Tab after 10 days.
mandel4026 said:
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
Click to expand...
Click to collapse
I had this issue. It's because of the wifi. My screen would turn on and off randomly and it was because my wifi was on my place where it had bad reception. I turned it off and the screen didn't light up anymore.
I didn't test if it also occurs on the new firmware.
Is anyone else here tempted to go back to HC v3.01?
One of the main things I do on my A500 is watch downloaded videos, and I encounter quite a few problems with that on HC v3.1 that I never encountered on HC v3.01. MoboPlayer just flat out no longer works on my device -- I get nothing but unrecoverable lock-ups and force-closes. RockPlayer is still working (thankfully), but not in hardware mode. Even the stock video player can't play any of the files that I previously could.
Everything else that came with HC v3.1 is enough behind-the-scenes that I just don't notice it or it has no real world benefit for me. In other words, I definitely wasn't missing any of it back when I was running HC v3.01. I'm just not seeing any real world benefit to the v3.1 upgrade -- I'm only seeing negatives. I'm very tempted to go back.
internetpilot said:
Is anyone else here tempted to go back to HC v3.01?
One of the main things I do on my A500 is watch downloaded videos, and I encounter quite a few problems with that on HC v3.1 that I never encountered on HC v3.01. MoboPlayer just flat out no longer works on my device -- I get nothing but unrecoverable lock-ups and force-closes. RockPlayer is still working (thankfully), but not in hardware mode. Even the stock video player can't play any of the files that I previously could.
Everything else that came with HC v3.1 is enough behind-the-scenes that I just don't notice it or it has no real world benefit for me. In other words, I definitely wasn't missing any of it back when I was running HC v3.01. I'm just not seeing any real world benefit to the v3.1 upgrade -- I'm only seeing negatives. I'm very tempted to go back.
Click to expand...
Click to collapse
Had none of these issues. Maybe reinstall your player apps onto the new platform, especially since MOBO should prompt you to download a specific codec pack... other than that, maybe let us know what formats you're using so we can give more precise info.
simonsgray said:
Had none of these issues. Maybe reinstall your player apps onto the new platform, especially since MOBO should prompt you to download a specific codec pack... other than that, maybe let us know what formats you're using so we can give more precise info.
Click to expand...
Click to collapse
I deleted/reinstalled both RockPlayer and MoboPlayer, but no joy. I even factory reset my A500, and then after basic configuring only installed Mobo and the exact same issues occurred.
I'm attempting to play xvid files that worked just fine using MoboPlayer, RockPlayer, and the stock player on stock HC 3.01, but they just wont play on stock HC v3.1. For me, this is a HC v3.1 dealbreaker.
Edit: Just got notified of 4.010.10 gen2, downloaded it, updated, and things are now working a lot better. A little quirkiness was going on in both RockPlayer and Mobo, but it went away when I deleted both apps and reinstalled. Since that update, the stock player works fine on these same xvid files again.
Maybe I'll stick with HC v3.1 after all! (unless the next incremental breaks it again like the 4.010.8 gen1 did)
I had the opposite experience. Videos that would not play smoothly in 3.01, now play great in 3.1. The only issue I am having with 3.1 is the dropping WiFi, but hitting the reset button seems to be solving that for now.
nithos1 said:
I had the opposite experience. Videos that would not play smoothly in 3.01, now play great in 3.1. The only issue I am having with 3.1 is the dropping WiFi, but hitting the reset button seems to be solving that for now.
Click to expand...
Click to collapse
When you say "solving" does that mean you have to do the reset thing regularly?
(It may just be a syntactic difference, but if it was fixed, I'd have said "solved it for now". "Solving" implies an on-going condition of fix and re-fix)(Genuine question - I'm not commenting on your use of English)
To the OP:
I have no intention of letting my A500 update to 3.1. I've seen waay too many posts of bugs and faults in it.
OK, the rooters and rom flashers all say to root and delete this and do that.. I say you shouldn't HAVE to root and delete to fix the update's errors!.
Nope, me = 3.01 for now. I'll see what 3.2 might be like..
I will not never and ever go back to 3.0.1 for 1 pure main reason
USB support of my camera... I plug and the gallery popup and can transfert the files directly without thinking something else... (I hope we will have some kind of create folder by date or else...)
Fluffbutt said:
I have no intention of letting my A500 update to 3.1. I've seen waay too many posts of bugs and faults in it.
OK, the rooters and rom flashers all say to root and delete this and do that.. I say you shouldn't HAVE to root and delete to fix the update's errors!.
Nope, me = 3.01 for now. I'll see what 3.2 might be like..
Click to expand...
Click to collapse
I have to pretty much agree -- I have seen more problems than benefit. With the latest incremental update things seem to be working a lot better, but I am worried about what the next incremental update could break.
I didn't see much of a purpose in updating my HTC Evo 4G phone from Froyo to Gingerbread either. I immediately went back to a Froyo based ROM until the same ROM dev came out with a custom Gingerbread ROM. These OTA's from the manufacturer aren't always the gold and jewels everyone anticipates.
sanaell said:
I will not never and ever go back to 3.0.1 for 1 pure main reason
USB support of my camera... I plug and the gallery popup and can transfert the files directly without thinking something else... (I hope we will have some kind of create folder by date or else...)
Click to expand...
Click to collapse
I never had two much of a problem hosting my Pentax DSLR camera on HC v3.01. It was sometimes slow to discover it, but then I started using the USB Mount All app everything USB was discovered quickly.
I'm still not 100% happy with my video performance on v3.1. It's much better with 4.010.10 gen2, but it's still not as good as it originally was with v3.01.
I was experiencing major issues with the Wifi after the update as well. It was really annoying.
So last week I tried a bunch of things. What worked for me was to set the wifi to turn off when the screen was off. Now, if I am still downloading things it stays connected with the screen off. Also, I still hear the notification sound when an email comes in even if the tablet has the screen off and nothing running. Its been one week and I haven't noticed a difference between it being on or off with the screen. I haven't had to reset the tablet nor have I had to delete any files. It runs perfecto mundo and doesn't drain any extra battery. Last night I lost about 8% overnight. Just something to try out.
No way I would ever go back lol. Using full keyboard and mouse with RDP makes this tablet take advantage of the speed and power of powerful desktop at home. ANd using the HoneyVillain ROM everything runs so well and smooth including all my videos.
In a word, no. I'd never go back. 3.1 has been great all around.
internetpilot said:
Is anyone else here tempted to go back to HC v3.01?
One of the main things I do on my A500 is watch downloaded videos, and I encounter quite a few problems with that on HC v3.1 that I never encountered on HC v3.01. MoboPlayer just flat out no longer works on my device -- I get nothing but unrecoverable lock-ups and force-closes. RockPlayer is still working (thankfully), but not in hardware mode. Even the stock video player can't play any of the files that I previously could.
Everything else that came with HC v3.1 is enough behind-the-scenes that I just don't notice it or it has no real world benefit for me. In other words, I definitely wasn't missing any of it back when I was running HC v3.01. I'm just not seeing any real world benefit to the v3.1 upgrade -- I'm only seeing negatives. I'm very tempted to go back.
Click to expand...
Click to collapse
When making a post like this, it's a good idea to just throw the build you're on out there. I for one have no issues with 3.1. I never had issues with the first build that came and I am not having issues with the recent build seeded yesterday. I use Moboplayer as well.
Did you do any sort of modding? ie: Did you get 3.1 or 3.0.1 unofficially through XDA or are you/have you been running completely stock? There must be some reason user A. is getting one result and B. another - if it's not faulty hardware then it's faulty software. However, you said you factory reset. The last thing I can possibly think of is that you modded and it's messed with the system somehow or there really is some faulty hardware.
I'm running 4.010.10, I came from 4.010.08. I've been running stock from day 1. I've never rooted, nor installed any ROMs or mods (wifi supplicant, etc.) from XDA and as I mentioned, no trouble at all.
johnnyb82 said:
...What worked for me was to set the wifi to turn off when the screen was off. Now, if I am still downloading things it stays connected with the screen off. Also, I still hear the notification sound when an email comes in even if the tablet has the screen off and nothing running...
Click to expand...
Click to collapse
So what you're saying is you have wifi set to go OFF when the screen is off but it stays ON?
And that's not something anyone considers to be a bug (regardless of if it helped your wifi stay on or not)???
I'm writing here out of frustration that I've been having with the Acer Iconia.
So I got the tablet about like early last week when it went on sale at Target. The tablet of course came with 3.0.1 and I waited a few days for it to receive the 3.1 update but it always gave me the "your device is up to date" thing. Ok fine so I'll just install the update myself so I updated to the latest version (4.010.11) using the update.zip method. Yay so now I have 3.1!
But of course the problems aren't over.
Before and after the update I had problems with WiFi (unable to connect because of looping) and I'd usually be able to "fix" this problem by resetting my router and modem. But what about when I go to college or any outside public place? I won't be able to go to them and ask them to reset their damn router -___-.
And the other annoying problem: the mic. Yes I've searched about the mic problem and looked at every thread that was created about it. It has to do with the noise canceling, etc. But I can't really video chat when the mic has crappy quality. Ok so I decided to go back to Target and exchange it for a new Acer Iconia (which I did yesterday).
When I got it and opened it, it seemed to be packaged a bit differently than the older tablet and seemed a bit newer (in comparison to the old packaging). And as soon as I connected it to my WiFi, an update appears!!! Cool so as I'm setting up the tablet, 3.1 is downloading in the background. Once it's done and the Tablet resets, everything seems cool. I try out the front cam using the stock Camera app and there was a moment where the camera only showed some odd green screen (as if it was unable to connect to the camera) and in a few seconds everything was cool. I even tried the mic and it was much better. I took it out with my to my friend's place and was able to connect to his internet with no issues. And then I went home and connected to my WiFi and once again it did the looping issue . I tried ignoring it and just reset my router (I tried assuming that it was my router's problem since my computer also has issues sometimes when it comes to reconnecting to WiFi after it turns on from sleep mode).
So then I go to sleep and wake up this morning. I decide to check for an update on my tablet for lulz and to my surprise there was another update (4.010.13)! Go through the update process with the power plugged in, android gear thingy keeps going, and the bar looked like it stopped moving 95% of the way and the tablet reset. So then it turns on and it says that all apk have been loaded but I don't see the "update successful" msg. But then I check "about tablet" and it appeared that it had updated successfully. *whew*
But of course another problem appears. Remember how the front camera had a slight moment? Well I tried using the front camera and it gave me that same green flickering screen and wouldn't show. Once again it appeared to have a problem connecting to the actual hardware camera. I tried force closing the camera app and opening it again but it didn't fix anything. Tried closing and opening the tablet but it didn't fix the problem. Tried pressing the reset button but that didn't fix it. And of course I decided to reset the whole thing but that didn't fix it! And I tried using the front cam with the Google Talk app and it still didn't work (still gave me the green flickering screen).
BLAH! Should I exchange the tablet for another Acer Iconia or just give up on it and get a different one? I honestly like the build of the tablet and all the features it offers (like the ports) but those issues are just stopping me from fully enjoying the tablet and being able to use it for the purposes I got it (video chatting, WiFi, etc.)
EDIT: Here's a video of the problem: http://www.youtube.com/watch?v=TuAhgWQgCq0&feature=channel_video_title (Ignore the "4.010.13" in the title. I didn't mean to say that all 4.010.13 tablets will have this problem; only meant that my tablet was on 4.010.13)
I'm on my second iconia and absolutely love it. The first was almost perfect, but battery wouldn't charge beyond 88%.
I've tested out every possible thing about it, and everything is completely solid.
To exchange it for another iconia or something else is entirely up to you. I'm just telling you that what you describe I don't experience at all. My wifi connects instantly to whatever signal I tell it to connect to. My cameras also work perfectly. Mic also perfectly and makes me go through to the other side just fine. In fact, I've been using the iconia to have conferences with people I know to discuss about our plan to take over the world.
The point is there will always be a black sheep in the flock. Even the ipad 2, apple's star product and the most sort after tablet right now, is getting reports of problems left and right. The most common seems to be light bleeds and face time freezing.
Go for another tablet if you feel like it. Your choice. I'm just telling you there's such a thing as a perfect iconia, and I have it.
goodintentions said:
I'm on my second iconia and absolutely love it. The first was almost perfect, but battery wouldn't charge beyond 88%.
I've tested out every possible thing about it, and everything is completely solid.
To exchange it for another iconia or something else is entirely up to you. I'm just telling you that what you describe I don't experience at all. My wifi connects instantly to whatever signal I tell it to connect to. My cameras also work perfectly. Mic also perfectly and makes me go through to the other side just fine. In fact, I've been using the iconia to have conferences with people I know to discuss about our plan to take over the world.
The point is there will always be a black sheep in the flock. Even the ipad 2, apple's star product and the most sort after tablet right now, is getting reports of problems left and right. The most common seems to be light bleeds and face time freezing.
Go for another tablet if you feel like it. Your choice. I'm just telling you there's such a thing as a perfect iconia, and I have it.
Click to expand...
Click to collapse
I understand and respect your good intentions. I'll think about it through out the day and I might exchange it for another Iconia. If another problem arises then I'll just check out another tablet.
Also I added a video of the problem at the bottom of the original post up there ^^^
The wifi issue was an atrocity that affect(s) a lot of people. Mine did it one time right after the 3.1 update, I did a fix on the tablet and it never has done it again, and since the latest update hopefully won't.
It does appear to me that something is wrong with your camera however. Mine has never done that and it does not appear to be a software issue. I think there's something physically wrong with the front facing camera - loose connection or something.
eh maybe the stockboys took their liberties with stock the shelf with iconia. Maybe just have the manager open one up with you and check those eature out before you leave the store. Mine has been great.
All the honeycomb tablets have their issues and run the same hardware so your not missing out leaving this tablet or keeping it. only thing is atleast the xoom gets updates fast(if your subcribing to verizon but the wifi version is not that far behind anywhos)
I keep hearing people complain about the mic, luckily that isn't an issue for me though as I don't use my tablet for video or audio chat anyways And surprisingly I haven't had the WIFI issue either, it has worked like a peach all the way from the start. The only issue I've had with my tablet has been the fact that it took Acer forever to release EMEA_GEN3 firmware update, nothing else so far.
Maybe I've just been lucky?
After watching your video, i can say is a hardware fault. Exchange again the tablet and check on the store that everything works. Mine works wonderful and I love this tablet.
I have two Iconia tablets and confirmed that both cameras in each tablet work in 4.010.11 and 4.010.13.
I've also not had an issue with wifi. If this is an ongoing issue, it might be an incompatibility with your router.
For the camera, most likely hardware defect, mine doesnt have that problem. For the wifi, however the update supposedly fixed it, but if you have the same problem as I do, root your device (its easy!) And download an app like es file explorer and go into the settings and enable both root settings. Turn off wifi, and in es file explorer delete both files in /data/miscellaneous/dhcp. Sounds like a pain but it really only takes thirty seconds and fixes it for a few days. As for replace versus a different unit, I recommend getting another iconia. I compaired all of the tablets hheavily, and all of them have their issues. The iconias issues, however, are by far the easiest to deal with
If this post was helpful, give thanks
I to have had not one issue with my tab. Well other then a few things I screws up.that camera issue looks like bad hardware or the cable from the can to system board is loose.I did drop my tab and found the connectors inside were not secure for video.I took mine apart. Take yours back since you just got it.tell them to get you one from a different box or take it back to a diffrent target store.
I once bought a awesome TV from Walmart I returned 4 of them was going to get a fifteenth brand but decided one more try.I went across bridge into Jeff Indiana walmart exchanged it. And never one sec trouble was a bad batch at the walmart 3 miles from my home.
Sorry for such a long story in blonde giggles
Just like every other product in life, sometimes we get lemons - not just lemons, rotten lemons.
Your A500 may be an example of a rotten lemon. No way to even turn it into lemonade.
You said you've done a factory reset and you're on the newest build of software, there's basically nowhere else to turn and nothing else to do. As a customer, you've done your part. I would say, do an exchange and as I think I glimpsed someone else mentioning, open it up and use it at the store. Check for hardware faults. Mind you, slow GPS locking and Wifi issues may not necessarily indicate a fault, but that camera issue definitely does.
That is of course, IF you want another A500 anyway. At this point, no one here could blame you if you wanted to try on something else. In your place, I probably would. Once bitten, twice shy. I give every brand 2 chances when it comes to a product. If I end up getting 2 duds (and I've only had this happen ONCE) that's where I draw the line and I gladly move on to something else.
Good Luck and whatever you decide to do, hope to hear from you again with your results...either loving on a new tablet, or loving on a working A500.
WOW Sorry to hear you have had so many issues. I bought my wife one for reading and web surfing for her birthday and she and my daughter got me one for my birthday. My kid has a Galaxy and she had some of the issues you have had with the acer. Granted she works at best buy and they had some issues with that lot she had bought hers from. I have khad the wifi issue at first and went to the acer web site and installed the fix from them before i had rooted mine. At first i had to do the reset thingy with a small paper clip. But have not had any other issues than that. I would do the return thing at a diffrent store maybe you got into a bad lot. I hope it changes for you.
Do a double reset (paperclip in the reset hole with power on) and power cycle. Then restore the factory settings under the security menu, which will also wipe all your settings and data. This solved all the probs my son was having in his A500.
Sent from my A500 using XDA Premium App
So I have the known freezing problem, where it freezes and have to reboot.
Well started having WiFi issues as well, ****ty connection, to having to turn off and turn back on the connection because it wouldn't work at all. This is related to the freezing problem correct? Also, how does it seem to be getting worse? Shouldn't it just be the same until they send an update?
Yes, I have tried all suggestions options.
From what I've read here on the forums along with a few other sites is that the WiFi freeze is an issue with GNex and 4.2.1. Just hold tight for an update and the issue should be fixed.
But with random reboots, are you using a stock ROM and Kernel?
TheGrayHatter said:
From what I've read here on the forums along with a few other sites is that the WiFi freeze is an issue with GNex and 4.2.1. Just hold tight for an update and the issue should be fixed.
But with random reboots, are you using a stock ROM and Kernel?
Click to expand...
Click to collapse
Yes it's stock everything.
Started noticing other things, think it's related to WiFi somehow, for example this site will not let me log in, I type my credentials it says thanks, and then loads the page again without my logged in. Also, another site does not let me type, i hit the first letter and the keyboard goes away.
Some weird things. Hoping it will all be fixed with an update.
I think I also noticed a very small light bleed (only noticeable on the nexus loading screen), should I try to exchange it or is that pretty much the same on all devices?
bmancell said:
Yes it's stock everything.
Started noticing other things, think it's related to WiFi somehow, for example this site will not let me log in, I type my credentials it says thanks, and then loads the page again without my logged in. Also, another site does not let me type, i hit the first letter and the keyboard goes away.
Some weird things. Hoping it will all be fixed with an update.
I think I also noticed a very small light bleed (only noticeable on the nexus loading screen), should I try to exchange it or is that pretty much the same on all devices?
Click to expand...
Click to collapse
Hmm, if your device does suffer from light bleed, then it should be reproducible (In my opinion).
To try and reproduce it I would do this:
Turn brightness all the way up and disable the AUTO setting
Download the app, Display Tester, from the Play store (There is a myriad of similar apps, find one for you)
Optional: Check for dead pixels by cycling through the colors
Get to the black preset and see if you notice any shades of white coming through. If the black is consistent with the remainder of the screen, then no bleed. If not, they you may have some
Truth be told, I've read many posts in-which people complain how this is their Nth unit. If you feel that the minor bleed ruins your experience with the device, then return it. If not, then enjoy it! My personal opinion is to keep the device and not risk receiving a device with greater issues. And with the wifi lag, are you using Chrome as your browser? If so, I would try boat Browser (Flash Support) or Dolphin Browser with Jetpack. If that solves the WiFi issue (credentials) then there you go! If it doesn't then you can always try flashing a ROM or Factory Resetting. Good luck! :good:
I will try that out.
And with the browser, it's not just the browser with issues, other internet apps do have issues as well.
*update
I tried the test, and it seems there are two small areas at the top right side of the screen. I can only see it on black, so it does not wreck my experience.
Something like this, does it get worse? The year warranty that it has, is this something they will fix/replace?
I found you can fix wifi issues temporarily by switching the channel to 8 or anything other than 11
ThomasBags said:
I found you can fix wifi issues temporarily by switching the channel to 8 or anything other than 11
Click to expand...
Click to collapse
You talking about the tablet itself, or in my router settings? How would I do that on the tablet?
I checked my router, it's on Channel 6, so not going to help me.
You should be able to change the channel, but I don't see a correlation between the two.
ThomasBags said:
I found you can fix wifi issues temporarily by switching the channel to 8 or anything other than 11
Click to expand...
Click to collapse
Changing the wifi channel may help, it would depend on your network and the networks around you though.
I've had the same issues with wifi it's an absolute nightmare. I thought my first tablet was genuinely faulty since I couldn't find too many complaints here about the wifi. However the replacement I have been sent is the same. I'm not sure if it's an issue with 4.2 and certain routers but I had the wifi drops, and more annoyingly I had poor wifi signal that would frequently drop to no bars and cut the video I was watching at the time. Very frustrating.
I have not had a chance to test my nexus 4 however the wifi reception on that is pretty poor too while my old desire hd is fine so I'm sure it's android. Not sure how long it's going to take for a fix of any kind, there are a few reports on the Google submission page with a lot of replies.
Best thing to do is to submit a bug report to Google. At the very least it may get them to actually acknowledge that there is a problem with jelly bean.
Yeah it's starting to pass me off, it's getting worse by the day. Almost unusable.
Not sure if I should send back or wait for update.