IMO major product design flaw - Galaxy Tab 10.1 General

I think Samsung blew it on the design of the galaxy tab 10.1
There is a serious screen and stability problem with the tablet.
Whenever I pull it out of my bag I have the Newton rings.
I know that a lot of people believe it is weather related or humidity related.
My experience is that this is because the glass is too close to the digitizer.
What makes it worse it the fact that the case flexes so much due to the weak plastic on the back. Even the weight of the battery can cause these rings to appear by holding it upside down.
I don't believe that a screen replacement can fix this unless they reinforce or separate the distance between the two surfaces.
Has anyone with a repaired unit tested it by holding it upside down to see if they still get the rings? Mine go away but some don't. It is always reproducible though.

My Tab has none of the issues you're describing. Why not replace it under warranty.

also no newton rings here!
and trust me, i know such discussions (display related flaws) far enough from my SGS2:
there is/was a problem with yellow tinting especially on the left side of the display, most people have it to some extent, some not. the ones with the flaw almost never believed the other guys that their displays were close to perfect...

No replacement under warranty.
You will receive refurb replacement. Cannot request new unit. Mine sent back diagnosed with bad mother board. No motherboard available in US, will not be for awhile. A long while was what i was told by repair facility. I do believe they are cannibalising units to refurbish.

Yet another complaint thread for a well-discussed problem. Mod, please delete.

TML1504 said:
also no newton rings here!
and trust me, i know such discussions (display related flaws) far enough from my SGS2:
there is/was a problem with yellow tinting especially on the left side of the display, most people have it to some extent, some not. the ones with the flaw almost never believed the other guys that their displays were close to perfect...
Click to expand...
Click to collapse
Because they look had the flaw haha. No one had a picture of a good display.
Sent from my GT-P7510 using xda premium

nop

mmoran27 said:
I think Samsung blew it on the design of the galaxy tab 10.1
There is a serious screen and stability problem with the tablet.
Whenever I pull it out of my bag I have the Newton rings.
I know that a lot of people believe it is weather related or humidity related.
My experience is that this is because the glass is too close to the digitizer.
What makes it worse it the fact that the case flexes so much due to the weak plastic on the back. Even the weight of the battery can cause these rings to appear by holding it upside down.
I don't believe that a screen replacement can fix this unless they reinforce or separate the distance between the two surfaces.
Has anyone with a repaired unit tested it by holding it upside down to see if they still get the rings? Mine go away but some don't. It is always reproducible though.
Click to expand...
Click to collapse
I don't have this issue. There is a thread where people discuss your problem:
http://forum.xda-developers.com/showthread.php?t=1130230

AnyMal said:
My Tab has none of the issues you're describing. Why not replace it under warranty.
Click to expand...
Click to collapse
+1
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UKseagull said:
+1
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Sent from my GT-P7510 using Tapatalk

I was a little nervous about some of the flaws I read before I purchased my tab. I seem to have none of the problems except the laggy text input on the browser. I inspected my tabfirst thing when i opened the box and discovered no visual problems on the screen.

The Newton rings can appear later on... there are people who got them after 5 weeks.
My belief is that they are frequent on the first batch... My screen is extremely rigid and darker than the ones shown in videos. You can hardly see the difference between the bezel area and the screen:
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The picture was taken at an angle against my black monitor screen. In the lower right corner you see the color difference between the bezel and actual screen, taken against a white wall reflection. I press it fairly hard in several areas and did not have any issues.
I guess it was the trade to have an unlocked device.
I'd rather have a locked bootloader and a perfect screen...

apple stores would have swapped it before you can finish your sentence.
they replaced mine for minor lightbleed ...got a perfect one.

millemots said:
+2
20 chars
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
+3
30 chars

Sorry about your luck.
AnyMal said:
My Tab has none of the issues you're describing. Why not replace it under warranty.
Click to expand...
Click to collapse
I've had mine almost 5 and 1/2 weeks and no issues.

dcc22 said:
apple stores would have swapped it before you can finish your sentence.
they replaced mine for minor lightbleed ...got a perfect one.
Click to expand...
Click to collapse
XDA is no longer worth my time.

Related

Volume toggle button peeling!!

Don't know how this happened as I am pretty careful on handling my A500.. it's even in the Acer case.
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Wow... that looks like it has years of use...
Sent from my A500 using Tapatalk
godashram said:
Wow... that looks like it has years of use...
Sent from my A500 using Tapatalk
Click to expand...
Click to collapse
Nope, sad thing is it hasn't. And I usually leave use it the other way down (as per the design of the case). It's cheap chrome plating like them cheap toys.
That sucks.
Is it even chrome plated? That's surprising. I would have thought it would just be a chrome-type finish - not necessarily chrome plated.
Any coated plastic will chip given enough time or wear. Obviously you haven't had it for 'years' but sometimes outside influences can exacerbate that process. However it happened, it doesn't really matter, I guess. You're really left with two options; leave it, or finish the job.
Can't hurt to give Acer a shout along with that pic though. See what they say.
gammaRascal said:
That sucks.
Is it even chrome plated? That's surprising. I would have thought it would just be a chrome-type finish - not necessarily chrome plated.
Any coated plastic will chip given enough time or wear. Obviously you haven't had it for 'years' but sometimes outside influences can exacerbate that process. However it happened, it doesn't really matter, I guess. You're really left with two options; leave it, or finish the job.
Can't hurt to give Acer a shout along with that pic though. See what they say.
Click to expand...
Click to collapse
I guess nothing to do, it just bugs me that something so expansive can have such a cheap button coating.
I'm not sure if Acer will do anything.. i'll try. Thanks for the responses.
Take it baaaaaaaaack!
Don't accept shoddy [email protected], get it back to the vendor asap and get a replacement.
The only way manufacturers address qc issues is if they get feedback from customers, that goes for negative as well as positive.
I'm guessing this is the first Acer product that you own?
hmoobguy said:
...it just bugs me that something so expansive can have such a cheap button coating.
Click to expand...
Click to collapse
I guess that's where we disagree.
I have a little experience in coatings and I wouldn't say it's a cheap coating. It's par. What likely happened (if, in fact, it wasn't something that happened after the fact) would be that the button surface was contaminated (initially) and the bonding process didn't take as well as it should - this, over time and wear can lead to micro bubbling (the coating coming free from the surface), and with humidity and temperature changes or use, get worse until it it cracks, flakes, chips etc.
Cheap? No. It's par. You can't really get 'cheap' on that kind of process though you can skimp on the coating material, the process itself does require a rather simple system of cleansing and prep. What goes on it should last for years under normal circumstances. Since you say it wasn't wear and you didn't scratch it, then the chances are high that somewhere in the process, it failed. It happens. It's not flawless.
Definitely contact them.
wow that sucks
Being in the line of work I am in.That is likely a issue as stated above where it was not peeped or contamination before it was surfaced.
Acer will tell you to send it in for repair.I have a new 700.00 HP notebook that some of the lettering has came off the keyboard.very annoying but since I do not need them to type.im not sending it back thou easy they will not just send a replacement keyboard
Its a computer industry issue with minor and cosmetic issues
Bohooooooo
Erica renee
From looking close at your pics it seems you trimmed your case.the raised off.did you do this while the tab wwas in there.that really could be scraped off.if you did not trim it sorry it just like that way.im not implying nothing as it really does not effect me.
dr1337 said:
I'm guessing this is the first Acer product that you own?
Click to expand...
Click to collapse
You're relentless, lol
If Acer is so cheap, won't update products, has shoddy workmanship so on and so forth, why exactly are you still here?
You've already stated you're heading for a Galaxy Tab or Asus TF because of many Iconia deficiencies (locked bootloader, etc. etc. etc. etc. etc). When I sold my Gtablet, I lurked in the forum to hear what was going on dev. wise and such but I didn't bounce all over the place making snarky comments regarding the GTablet.
Regarding the OP and peeling of the paint, that seems like a rare deal. I see no signs of wear (or tear) on mine. I have seen other products have peeling issues like that and I suspect they are due to what the others have mentioned, as there were very few customers who saw it in a batch of thousands. If I were you I'd attempt to take it back or send it in for repair at worst.

Advice on purchasing the Nexus 7

Hi guys,
I plan to purchase this week a Nexus 7 16GB. Based on the reads, the device could have 2 issues: screen lifting and dead pixels. Can you please let me know if the screen lifting was visible when you actually opened the box or it started to pop after a while? I plan to go at local shop and open the case in front of the salesman, to check for those issues.
If you have any other tips I should check for, please let me know (i.e look for a specific build number etc.). Thanks.
TECK said:
Hi guys,
I plan to purchase this week a Nexus 7 16GB. Based on the reads, the device could have 2 issues: screen lifting and dead pixels. Can you please let me know if the screen lifting was visible when you actually opened the box or it started to pop after a while? I plan to go at local shop and open the case in front of the salesman, to check for those issues.
If you have any other tips I should check for, please let me know (i.e look for a specific build number etc.). Thanks.
Click to expand...
Click to collapse
That's a little unnecessary in my opinion. Yeah some people had that problem but it was a small percentage and opening it on front of them isn't going to change anything other than the fact that you can return it faster if something IS wrong with it. But I'm guaranteeing there won't be anything wrong with it
Sent from my Galaxy Nexus using Tapatalk 2
Ya... the idea is to save time and exchange it right away, in case I'm "lucky" to get one device that might have issues.
I was nervous too. I bought one today and it turned out perfect. I believe you would be able to see the lifting almost immediately .
Sent from my Nexus 7 using Tapatalk 2
TECK said:
Can you please let me know if the screen lifting was visible when you actually opened the box or it started to pop after a while?
Click to expand...
Click to collapse
I didn't notice the separation in my first unit for a week. I think it got worse over time, but can't be sure.
My second and third units were more subtle, but because I knew what to look for I was able to spot it straight away. I think that if you get one that's flush out of the box you should be alright.
Go in with some idea about how much lift you're willing to tolerate. If it is only lifted a hair, turn it on and press firmly on the left side of the display to see if there's any distortion. Listen for any sticking or clicking sounds. I'm not convinced that the most insignificant amount of lift will inevitably lead to problems down the road, and in hindsight my second unit was good enough to keep. The third was lifted enough to ripple when pressed in the raised area.
The most effective way to test for screen lift is to hold the device with the right side facing you. Look across the display and use the left bezel as a silver horizon line. If the black display is higher than that line at any point, you'll be able to see it.
Here is an example of a perfectly flush display, looking across the device from the right side.
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I did more research, might help others on checking the tablet. So far, the main issues that will bother me are:
1) Screen lifting, follow pxlitup's tip or run your finger across the edge where it meets the silver bezel.
2) Blur or trailing, while viewing the Applications screen see if the icons lag or leave a trail behind when you flip through.
3) Color gamut, mainly Green or Yellow tint due to low quality Hydis IPS LCD displays.
4) Bad solder joint, set the brightness to the lowest to second lowest level, open Google Maps and scroll around to see if the display fluctuates or flickers.
I think I'm going to wait for the new Sharp IPS LCD display, they plan to use it into next batches. If anyone has any inside related to the Sharp screens, please share it with us. Thank you.
hic9582 said:
That's a little unnecessary in my opinion. Yeah some people had that problem but it was a small percentage and opening it on front of them isn't going to change anything other than the fact that you can return it faster if something IS wrong with it. But I'm guaranteeing there won't be anything wrong with it
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Who are you to guarantee that? I've gotten five defective Nexus 7s in a row...so far... It's not that small of a percentage dude. You were just lucky to get a good one haha.

[Q] Dropped Nexus 4 - What's wrong with my screen?

So I was unlucky enough to drop my N4 before I was able to get a case for it. I dropped it from my lap while getting out of a taxi so it wasn't a full on drop. At first I thought the only damage was cosmetic - a nick on the chrome trim on the top right corner of the phone.
However afterwards I noticed a small white/bright spot on the screen near that corner where it looks like the backlight is bleeding through. It's most notice-able when the screen is showing something white, less notice-able with colors (red, green, blue etc), and completely fine when showing black.
I've checked some info and it doesn't seem like it's a dead pixel, and just seems overall larger than a dead pixel. At the same time it doesn't seem like a lit pixel either since it's not visible on black. At the moment I'm very thankful that the phone is still very much use-able, but would like to find out what the problem is, and perhaps how intensive a repair this would involve since it is a bit annoying sometimes.
Anyone have had a similar problem or have any ideas?
Is normal. Stop obsessing about it. No phone is perfect. Even my wife's iPhone 4s has defects. If you are looking for flaws, you will find them, guaranteed. Just use your phone like you used to.
Sent from my Nexus 4 using xda premium
jamesc760 said:
Is normal. Stop obsessing about it. No phone is perfect. Even my wife's iPhone 4s has defects. If you are looking for flaws, you will find them, guaranteed. Just use your phone like you used to.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Yeah I'm definitely learning to live with it. It may also not look so bad in a photo but it's still pretty noticeable when you're holding the phone in your hand - especially when I'm scrolling around and you can see this static white spot that doesn't move.
Just overall interested in what the problem is as well. I've seen dead pixels and also phones that were dropped where the screen looks completely fubar'd... but haven't been able to find any examples where the screen is like this.
RMA if it's that annoying. Assuming ur phone doesn't look too damaged that they'll say it was your fault.
I do see a few scratches on the screen. Google may not RMA for that reason. If there is another reason like a defect, use that to RMA. IML no Nexus 4 is perfect. I have RMA'd about 4 times till now with a new reason every time. Now after completely blocking my credit card, I have learned to live with an imperfect Nexus 4
Sent from my Nexus 4 using Tapatalk 2
ak700 said:
I do see a few scratches on the screen. Google may not RMA for that reason. If there is another reason like a defect, use that to RMA. IML no Nexus 4 is perfect. I have RMA'd about 4 times till now with a new reason every time. Now after completely blocking my credit card, I have learned to live with an imperfect Nexus 4
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Where do you see the scratches? I haven't even noticed them!
I guess from the replies I should learn to live with it then. Thing is I really thought this was due to the drop, but it's also possible it was a defect that I didn't notice... I saw some N4s with the light bleed problem, but were from the edges of the screen, that's why I really thought this was due to damage.
Send it back in, duh. It's still under warranty. :crying:
Robogar said:
Where do you see the scratches? I haven't even noticed them!
I guess from the replies I should learn to live with it then. Thing is I really thought this was due to the drop, but it's also possible it was a defect that I didn't notice... I saw some N4s with the light bleed problem, but were from the edges of the screen, that's why I really thought this was due to damage.
Click to expand...
Click to collapse
Check these -
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I don't know whether these are scratches or camera problems.

Edge Viewing angle issues?

So after a few days of use, I started noticing that I was unable to see the "People Edge" tab on the right side and while reading pages that were not exactly black in color, it looked like the 'edge' part of the phone looked as if I was looking at a TN panel sideways... So I compared this to my wife's phone and sure enough, it's a problem. On max brightness, I definitely don't get the same colors or anything of that nature, and it's significantly "bluer". Here are a few images for your viewing pleasure. I contacted the local VZW store and they said they'd exchange it once it comes back in stock (within my 14 day period).
** Note ** I did mess with all display settings and the color issue is not correctable.
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You'll see the greyish look to it on the edges.. it's driving me freaking crazy. I paid $800 for a ****ing phone so I'm being picky.
If any of you guys are having this issue and within your 14 day grace period, return it and get another.
You're wasting your time if you return it, because the new one will have the same thing. It's a limitation of the design. The only difference is that on some phones the edge "shadow" appears more green, more blue, or more pink.
My S6 Edge had it and so does my S7 Edge. You'll stop noticing it after a few weeks.
My wife's does not have this issue at all, so I don't think that's true... if the one they exchange it for has the same issue, I guess I'll eat the $35 restocking fee and never own an 'Edge' phone again :|
rahb0sse said:
My wife's does not have this issue at all, so I don't think that's true... if the one they exchange it for has the same issue, I guess I'll eat the $35 restocking fee and never own an 'Edge' phone again :|
Click to expand...
Click to collapse
I have never seen an "Edge" phone without this to some degree, but chances are you'll end up with it on the exchange device. Just go look at the demos in the stores
After a few minutes of Googling I again found the official Samsung article explaining this. Took me weeks to find last year when this issue was driving me nuts..
http://www.samsung.com/za/support/skp/faq/1076253
Your device is not faulty. The colors on the curved screen may look different depending on your viewing position.
The slight green tint in colour at the edges of the Galaxy S6 Edge display that you may observe on occasion is due to a phenomenon called WAD (White Angular Dependency) which is due to the inclined curved surface of the S6 Edge screen.
For an AMOLED display, the WAD phenomenon results in the colour white sometimes appearing to have a Green tint, or on occasion a Blue or Yellow tint when viewing the AMOLED at an angle. But when viewing directly from the front or side the colour will be as expected.
Click to expand...
Click to collapse
Same applies to S7 Edge.
Interesting, thank you very much. Yeah, guess it'll just be a return.
I'm very peculiar with my eyes. I can't wear glasses with my astigmatism because of the odd shapes I see so I doubt it'll just go away.
rahb0sse said:
Interesting, thank you very much. Yeah, guess it'll just be a return.
I'm very peculiar with my eyes. I can't wear glasses with my astigmatism because of the odd shapes I see so I doubt it'll just go away.
Click to expand...
Click to collapse
Glad to help. I was going through exactly what you were last year. Hopefully someone will be searching for this issue and find this thread down the road.
I have astigmatism, too, if it helps. I wear toric contact lenses. Eventually I just somehow learned to ignore the edges. I had forgotten about it until you brought it up.
I found the S7 Edge page as well. Same response...
http://www.samsung.com/au/support/skp/faq/1102512
tom289 said:
Glad to help. I was going through exactly what you were last year. Hopefully someone will be searching for this issue and find this thread down the road.
I have astigmatism, too, if it helps. I wear toric contact lenses. Eventually I just somehow learned to ignore the edges. I had forgotten about it until you brought it up.
Click to expand...
Click to collapse
Well, in that case, I'm glad I was able to help you remember while I try to forget Yeah, only way I can see properly is with contacts as well. I might try to get over this until next Wednesday and if it doesn't happen, it'll be a return.
rahb0sse said:
Well, in that case, I'm glad I was able to help you remember while I try to forget Yeah, only way I can see properly is with contacts as well. I might try to get over this until next Wednesday and if it doesn't happen, it'll be a return.
Click to expand...
Click to collapse
I would encourage you to do the exchange and see if the new one is slightly better (the tints are all a bit different). Maybe it'll be less noticeable? But then again, the new one might be worse to your eyes. It's a lottery

Galaxy S7 Edge light leakage

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Hello everyone!
About a week ago I noticed a very unpleasant issue on my Galaxy S7 Edge. There is a major light leakage at the place where curved part of the display meets with the body. It is clearly seen when you're in the dark environment. It is extremely annoying, and looks like you've ripped off the display and placed it back gently. It doesn't affect waterpoofness though. I went through various shops and checked other phones. This issue was present on them also. Shop consultants were very surprised when I showed them this. Do you guys have the same problem? If you haven't heard about this yet, please check, and reply. Pictures show the issue I'm experiencing.
Mine and my wife phone's have same issue.
It's not leakage it's total internal reflection from the cover glass.
This is due to the curved surface acting like a fiber optic cable. There's no real way to stop this from happening. Notice how the edge is brighter where you have bright rows of icons or search bars. They all come out horizontally out from the side like this.
Just checked, and yup, it's the same thing here. Funny how I haven't noticed it until I read it here. I hate you. Nah, it's no big deal, but I'm not sure what to call it. There's really no gap there, and the distance between the edge of the screen and that "gap" is so so tiny that I can't see how the could've made it completely perfect? I guess the only way of not having this issue is to have a unibody construction?
I only notice it when the brightness is cranked up to max in a dark-ish room btw.
Edit: Yup, so I can't see it in a dark room with auto brightness enabled. I can however see it if I crank the brightness to max, but what mad man would use a screen at max brightness at night??
jacobgong said:
It's not leakage it's total internal reflection from the cover glass.
Click to expand...
Click to collapse
You mean it is totally normal?
J.Biden said:
Just checked, and yup, it's the same thing here. Funny how I haven't noticed it until I read it here. I hate you. Nah, it's no big deal, but I'm not sure what to call it. There's really no gap there, and the distance between the edge of the screen and that "gap" is so so tiny that I can't see how the could've made it completely perfect? I guess the only way of not having this issue is to have a unibody construction?
I only notice it when the brightness is cranked up to max in a dark-ish room btw.
Edit: Yup, so I can't see it in a dark room with auto brightness enabled. I can however see it if I crank the brightness to max, but what mad man would use a screen at max brightness at night??
Click to expand...
Click to collapse
Sorry man, I just wanted to make sure I'm not alone with this issue. It looks like it's normal, so not much to worry about.
I have owned 3 s7 edges all with same thing only reason I noticed was when I was getting dust build up in the gap. I have since accepted it. I'm just not putting it in water. For those who think it's a fault try sliding a single sheet of paper between it and if u look closely enough you can see the connecters around the buttons. I have been reassured many times by other users and Samsung on this that it's normal even if I think it's not.
D3F4LT_AST said:
You mean it is totally normal?
Click to expand...
Click to collapse
It's not only normal it's dictated by the laws of physics, you can't get rid of it, and it has nothing to do with the gap.
D3F4LT_AST said:
Sorry man, I just wanted to make sure I'm not alone with this issue. It looks like it's normal, so not much to worry about.
Click to expand...
Click to collapse
Hah, that was a joke. It doesn't bother me, but it's just so typical that someone mentions something, and then I notice that I do have that issue! It's like a buddy mentioning "Hey, am I the only one seeing our reflections in the TV?" Yooou son of a bi.... lol.
marcgear said:
I have owned 3 s7 edges all with same thing only reason I noticed was when I was getting dust build up in the gap. I have since accepted it. I'm just not putting it in water. For those who think it's a fault try sliding a single sheet of paper between it and if u look closely enough you can see the connecters around the buttons. I have been reassured many times by other users and Samsung on this that it's normal even if I think it's not.
Click to expand...
Click to collapse
Yeah, seriously, the Edge is built with many many different parts, and there's not even a tiny chance that it won't have a "gap" or five. It's still water resistant though, and it's most likely just some glue in the "gap" that we're seeing. Photons are like... tiny, man, so yeah, 'nuff said.
jacobgong said:
It's not only normal it's dictated by the laws of physics, you can't get rid of it, and it has nothing to do with the gap.
Click to expand...
Click to collapse
Photons, how do they work?
TL;DR: It's normal.
I have this too
It's normal??
Skyline1738 said:
I have this too
It's normal??
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Yes.

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