Unable to Make/Receive Phone Calls - Venue Pro General

Wondering if anyone can point me in the right direction here. First off, I am an AT&T customer who is trying to get the DVP to work on their network. I bought an unlock code off of ebay (which seemed to work), but I cannot make/receive any phone calls. I can get Edge to work just fine and can make and receive text messages but all of my phone end almost as soon as I start them. And if I try to call the phone from my land line its immediately directed to voicemail.
On a side note, I have tried multiple AT&T sim cards and all have the same result. I also tried a co-workers tmobile sim and everything worked like a charm, so I know the phone isn't broken.
Any suggestions?

kjason said:
Wondering if anyone can point me in the right direction here. First off, I am an AT&T customer who is trying to get the DVP to work on their network. I bought an unlock code off of ebay (which seemed to work), but I cannot make/receive any phone calls. I can get Edge to work just fine and can make and receive text messages but all of my phone end almost as soon as I start them. And if I try to call the phone from my land line its immediately directed to voicemail.
On a side note, I have tried multiple AT&T sim cards and all have the same result. I also tried a co-workers tmobile sim and everything worked like a charm, so I know the phone isn't broken.
Any suggestions?
Click to expand...
Click to collapse
Can you try turning off 3G if its available as a option?

3G is an option but turning it on/off makes no difference on the phone side of things.
Could the unlock code that I received cause an issue like this? Is there anything in the EM app that could assist in what is going wrong? It makes no sense to me that I can send/receive text messages but I can't make phone calls.

Can u rest the phone and see if it helps?. Also try manually selecting the network.

The reset doesn't seem to help unfortunately. How do you go about manually selecting a network on the DVP? Is that in the EM app?

kjason said:
The reset doesn't seem to help unfortunately. How do you go about manually selecting a network on the DVP? Is that in the EM app?
Click to expand...
Click to collapse
No, it should be as a option in the settings->cellular.
Does it even show the network that the device is current on?

It does show its on AT&T, but there is no option to change it I can see. I also configured the APN at the bottom to wap.cingular, but that didn't fix the phone issue.
BTW, appreciate your help on this! I am willing to try anything at this point.

Well, APN has nothing to do with Phone call. I think its just for text messages.
Ok..Here is how you do manual selection using AT command. Do this only if you are comfortable and don't blame me for any screw-up
Go to EM App->Protocol(password 6336#)->TMO->AT Command
No click the input field and type the following(at is automatically populated).
Manually search for the network:
AT+COPS=?
The above command will list all the available network. Once you do that, take a clear pic or write it down exactly and post it here. I will then give the formatted command to register it manually.

APN is for wireless internet access.

notebookgrail said:
Well, APN has nothing to do with Phone call. I think its just for text messages.
Ok..Here is how you do manual selection using AT command. Do this only if you are comfortable and don't blame me for any screw-up
Go to EM App->Protocol(password 6336#)->TMO->AT Command
No click the input field and type the following(at is automatically populated).
Manually search for the network:
AT+COPS=?
The above command will list all the available network. Once you do that, take a clear pic or write it down exactly and post it here. I will then give the formatted command to register it manually.
Click to expand...
Click to collapse
I'm a coworker of the OP and here's what we got when we entered that command (formatted as it appears in the window):
+COPS:
(2,"Cingular","Cingular","310410",0),
(1,"Voicestream
Wire","VSTREAM","310260",2),
(1,"Voicestream
Wire","VSTREAM","310260",0),
(1,"","","310420",0),(1,"","","310420",2),,
(0,1,2,3,4),(0,1,2)
OK

wstoeckel said:
I'm a coworker of the OP and here's what we got when we entered that command (formatted as it appears in the window):
+COPS:
(2,"Cingular","Cingular","310410",0),
(1,"Voicestream
Wire","VSTREAM","310260",2),
(1,"Voicestream
Wire","VSTREAM","310260",0),
(1,"","","310420",0),(1,"","","310420",2),,
(0,1,2,3,4),(0,1,2)
OK
Click to expand...
Click to collapse
Here is the formatted command(for ATT Sim Cards):
AT+COPS=1,2,"310410"
Let me know what is the output and if it succeeds.

To be honest, I didn't even know that this was possible for the DVP yet. I've asked for unlock codes from T-Mobile every month that I've had the device (first attempt January 7th) to no avail.

notebookgrail said:
Here is the formatted command(for ATT Sim Cards):
AT+COPS=1,2,"310410"
Let me know what is the output and if it succeeds.
Click to expand...
Click to collapse
Entered this in and it returned OK.
It did not enable us to make/receive calls though. It still acts like it's going to dial and just ends abruptly, and calls made to the phone still go straight to voicemail.
Also, just for fun I tried dialing using ATDT and a number and it returned NO CARRIER. Not sure if that will help narrow this down or anything.

wstoeckel said:
Entered this in and it returned OK.
It did not enable us to make/receive calls though. It still acts like it's going to dial and just ends abruptly, and calls made to the phone still go straight to voicemail.
Also, just for fun I tried dialing using ATDT and a number and it returned NO CARRIER. Not sure if that will help narrow this down or anything.
Click to expand...
Click to collapse
I am facing the same issue. Using Unlocked Dell Venue Pro in India - worked wonderfully for a week, and then stopped making calls. my Problem is different. i can receive calls, send receive SMS and browse the internet (on 3G )as well. But Cant make outgoing calls.

Out of curiosity, those that have problems -
1. did u unlock using the AT command?
2. After unlocking, did u change/try changing sim cards (even if its from the same carrier)?

notebookgrail said:
Out of curiosity, those that have problems -
1. did u unlock using the AT command?
2. After unlocking, did u change/try changing sim cards (even if its from the same carrier)?
Click to expand...
Click to collapse
I got the unlock code from Dell ([email protected]) - i have used an AT&T simcard,
A Vodafone (India), and Airtel (india) sims. worked like a charm for a week.
Update: I ReSET my phone and it started working fine. Though i dont want to reset it every week rt

notebookgrail said:
Out of curiosity, those that have problems -
1. did u unlock using the AT command?
2. After unlocking, did u change/try changing sim cards (even if its from the same carrier)?
Click to expand...
Click to collapse
First off, thanks again for your help on this.
1. The unlock code was purchased from some website and when the AT&T SIM was inserted, it prompted for a code. So no, did not originally use the AT command. Is there a way to relock and try this process again?
2. Yeah, we tried a few different AT&T sim cards with the same result. We tried another T-Mobile sim and that worked perfectly.

Related

Interesting Universal problem

Heh, I'm hoping someone on here will have some idea of what has gone wrong with my XDA Exec.
Just dragged it out of storage, unlocked it, upgraded the radio to 1.15 and the phone to WM6, but for some reason, it won't make or receive phone calls.
Now the phone picks up a signal (GSM & 3G) just fine with all the card's I've tried in it, and it will send a text message as well, but whenever you try to make a phone call, it disconnects the call.
Anyone got any idea's on what might be the problem here, and how I'd go about fixing it? Your help is much appreciated.
Are you on vodafone?
Personally I'm on t-mobile, but it shows the same behaviour with o2, Orange, T-Mobile and vodafone sim cards. I've tried em all, they all send text messages, but no phone calls can be made.
As I said - bizarre
kavinsky said:
Heh, I'm hoping someone on here will have some idea of what has gone wrong with my XDA Exec.
Just dragged it out of storage, unlocked it, upgraded the radio to 1.15 and the phone to WM6, but for some reason, it won't make or receive phone calls.
Now the phone picks up a signal (GSM & 3G) just fine with all the card's I've tried in it, and it will send a text message as well, but whenever you try to make a phone call, it disconnects the call.
Anyone got any idea's on what might be the problem here, and how I'd go about fixing it? Your help is much appreciated.
Click to expand...
Click to collapse
i have the MDA pro and had this problem a while ago. i went to settings>phone> select the Band tab then changed the "select your network type " option from auto to GSM and has worked ever since. lets know how it goes.
william-johnson said:
i have the MDA pro and had this problem a while ago. i went to settings>phone> select the Band tab then changed the "select your network type " option from auto to GSM and has worked ever since. lets know how it goes.
Click to expand...
Click to collapse
No dice, normal calls and emergency calls remain impossible to make
kavinsky said:
Heh, I'm hoping someone on here will have some idea of what has gone wrong with my XDA Exec.
Just dragged it out of storage, unlocked it, upgraded the radio to 1.15 and the phone to WM6, but for some reason, it won't make or receive phone calls.
Now the phone picks up a signal (GSM & 3G) just fine with all the card's I've tried in it, and it will send a text message as well, but whenever you try to make a phone call, it disconnects the call.
Anyone got any idea's on what might be the problem here, and how I'd go about fixing it? Your help is much appreciated.
Click to expand...
Click to collapse
have you confirmed that the text messages are actually being sent, i have seen a case similar and it turned out the IMEI numer was blocked
You know I never thought of that, but yeah I sent my other phone a text message and it went through. Sold it now, so not my problem, but an intersting problem.
kavinsky said:
Sold it now, so not my problem, but an intersting problem.
Click to expand...
Click to collapse
well done, mate

Problem with MultiSIM and HTC Shift

Hello
Some days ago I received my HTC Shift and I am very satisfied!
Unfortunately there is one strange Problem:
I am using a MultiSIM by T-Mobile, that means I have one number for multiple devices.
If the HTC Shift would make phone calls and someone calls me, the shift and my MDA Vario III would be ringing.
When I activate the Modem in my Shift it seems the Shift receives phone calls and then denies them! So nobody can call me when I am using my shift, since all calls are directed to my mailbox
Has anyone of you an idea what can I do?
(btw: I unlocked my Shift already to full WM6 )
The shift doesnt support phone calls...even if you have on sim card it wont ring
Use it for its gprs/edge/3g and sms sending n receiving
rdosti said:
The shift doesnt support phone calls...even if you have on sim card it wont ring
Use it for its gprs/edge/3g and sms sending n receiving
Click to expand...
Click to collapse
Hello
thats exactly what I like to use the shift for. I am not interested in making phone calls with it.
But the Shift is blocking calls, which should also arrive on my mobile phone...
I think HTC has made this blocking to avoid connection problems when somebody tries to calls the shift (which is not supported).
Is this right?
Might work?
I don't know for sure about T-Mobile. I am using a similar service (they call it "FlexiCard") from E-Plus. They have a function that allows you to designate one of your SIM cards as the primary card. This is the card that will receive calls (and SMS) first, only if this card is not active (phone turned off) or busy a call or SMS will be routed to the other card.
However, there seems to be a service difference between T-Mobile and E-Plus: I have the SIM card in my Shift still designated as the "primary" card. If the modem is turned on, this is interpreted by E-Plus as "busy", so calls go to my phone (which holds the "secondary" card). If the modem is turned off, the SIM card in my Shift is obviously inactive and not visible to the mobile network. So the only reason for me to switch "primary" vs. "secondary" would be to continue receiving SMS messages on my phone rather than the Shift. Unfortunately, for SMS E-Plus does not bother whether the "primary" card is active / busy or not, SMS always go to that card (understandable when you look at how SMS works on mobile networks).
If you don't find any information about switching primary/secondary card in your documentation that came with the card I suggest contacting the T-Mobile hotline. They should be able to tell you whether this functionality is available with your "MultiSIM" and how to switch "primary" between the cards.
Thank you mw65719 four your tip.
I just phoned with T-Mobile support.
They don't support it like Eplus to switch between SIMCards.
It is just possible to define a primary card for SMS service, not for phone calls. Whenever someone calls me both phones are ringing.
So I will have to buy a new contract with T-Mobile just for data transfer, which is more expensive than the combination of phone/data contract.
I have the same issue with the MultiSIM from t-mobile. Both phones (the other one is a Touch) are ringing, after the first ring a line-busy message is generated.
Seems that the Shift in canceling the incoming call after the first ring.
Does anyone has an idea to solve this problem instead of splitting the MultiSIM into two separate contracts?
Have just opened a suuport case at HTC Europe concering this issue. Seems to be a German (and t-mobile) specific problem.....
speech service ?!
gsiakoe said:
Seems that the Shift in canceling the incoming call after the first ring.
Click to expand...
Click to collapse
find out how the call canceled
a: is it the 3g modem that set the networkstatus to -> data service only
b: or a apllication that will call canceled - reason busy
see here what i mean
http://www.t-mobile.de/downloads/laptop/hyperterminalmulti-sim-anleitung.pdf
I think it's part of the WinMo/SnapVue side.
Vista enables a lan connection with WinMo for internet.
So there could be settings in the registry to enable/disable this busy status.
I try to find somethin, but unfortunately i'm not a pro like others here in the Board.
Where are you folks, on Planet Mars, everyone and all documents I read say that the Shift cannot support phone calls???????
alexn2 said:
Where are you folks, on Planet Mars, everyone and all documents I read say that the Shift cannot support phone calls???????
Click to expand...
Click to collapse
it can be made to recieve them though. we all say Bengalboy's pics. about the phone calls being blocked. that does suck. i guess we have to wait till the phone side is re activated.
Idea how to activate phone pad
Pawel062 said:
it can be made to recieve them though. we all say Bengalboy's pics. about the phone calls being blocked. that does suck. i guess we have to wait till the phone side is re activated.
Click to expand...
Click to collapse
I had some phone calls with T-Mobile Business support and they told me a trick how to activate the phone function, but I dont get this to work.
What I have to do is the following:
1. Download and install a hyper terminal application on Windows mobile (I found http://www.cambridgevx.com (Server seems to be down at the moment))
2. Open a direct connection to the modem
3. Enter the following commands:
3a: AT_odo?
(this should show 1 which means speech is deactivated
3b: AT_odo=0
(speech is beeing activated)
4. Reset Windows Mobile and the phone should be activated
I was told this is known to work on some data modems and should work on the HTC Shift too.
But always I try setp 2 I get an error "cannot open data connection"
Has anyone an idea?
Irgendware said:
I had some phone calls with T-Mobile Business support and they told me a trick how to activate the phone function, but I dont get this to work.
What I have to do is the following:
1. Download and install a hyper terminal application on Windows mobile (I found http://www.cambridgevx.com (Server seems to be down at the moment))
2. Open a direct connection to the modem
3. Enter the following commands:
3a: AT_odo?
(this should show 1 which means speech is deactivated
3b: AT_odo=0
(speech is beeing activated)
4. Reset Windows Mobile and the phone should be activated
I was told this is known to work on some data modems and should work on the HTC Shift too.
But always I try setp 2 I get an error "cannot open data connection"
Has anyone an idea?
Click to expand...
Click to collapse
problem there is no phone pad aka dial pad in production models as far as i know. so even if u can re enable it u wont have any images etc... it'll most likely require a custom rom or if we get lucky a cab.
Pawel062 said:
problem there is no phone pad aka dial pad in production models as far as i know. so even if u can re enable it u wont have any images etc... it'll most likely require a custom rom or if we get lucky a cab.
Click to expand...
Click to collapse
I am not interested in using the phone pad.
I like to solve the busy line problem (read some posts above). When activating the speech on modem side, this would be solve and I could use my Shift with my MultiSIM-Card
Irgendware said:
I had some phone calls with T-Mobile Business support and they told me a trick how to activate the phone function, but I dont get this to work.
What I have to do is the following:
1. Download and install a hyper terminal application on Windows mobile (I found http://www.cambridgevx.com (Server seems to be down at the moment))
2. Open a direct connection to the modem
3. Enter the following commands:
3a: AT_odo?
(this should show 1 which means speech is deactivated
3b: AT_odo=0
(speech is beeing activated)
4. Reset Windows Mobile and the phone should be activated
I was told this is known to work on some data modems and should work on the HTC Shift too.
But always I try setp 2 I get an error "cannot open data connection"
Has anyone an idea?
Click to expand...
Click to collapse
souds interesting ! .. have you try some scenarios ? with 3G enabled, with 3G disabled, with wifi enabled, with wifi disabled ... etc ?
I can't try myself.. but as there are data connection through 3G.. I think that it is possible to find a solution to the step 2 !
Anybody found a solution for this?
Getting my shift soon, and im going for a twin sim solution. would suck if i cant get phone calls on my kaiser cos the shift is on in snap vue mode and rejects the calls.
I am experiencing the same Problem with my Shift.
It is crazy, because my Mobile rings a halt time, then the Shift rejects the call. Afterwards, I have to call back.
The problem should be able to solve, but you have, anyhow, to tell the shifts modem not to reject voice calls. Still, I do not know how to tell the modem
Hello?
Has anyone resolved this issue? I'm a new MultiSIM user, and the idea of not having any internet with my shift is ****ing me off (that would make it as useful as a brick ).
Any resolution is appreciated.
Cheers.
HI @ all, i don´t know, if you fixed that problem.
I´m a multi SIm user too. With the original Radio Version (shipped with german SHIFT) the same problem. After that, i update the radio Version to the Phone edition radio Version:
see:
http://forum.xda-developers.com/showthread.php?t=486234
(but here always my WinCE Side was really slow??) so I Downgrade back the phone edition
1.27.35.28 and ce OS version 5.2.1620 (I00 ROm I think)
And now, Phone is working, and never the Multisim usage hangs up.
I don´t know why, i play every 1 month with Shift and upgrade, downgrade something, then the most time shift is not in use, so i don´t make a history what happend...
:-(
But with the new radio Version it will work.
maybe this rom work too:
Cmonex posted another radio for backup. This radio is for original rom (ie all other roms from the forum). Look for the link on page 5, or here
http://rapidshare.com/files/20211808...ift1582123.zip <- this is not for the phone or for this rom
Mirror: http://www.mediafire.com/?sharekey=7...e6ba49b5870170
Irgendware said:
Hello
Some days ago I received my HTC Shift and I am very satisfied!
Unfortunately there is one strange Problem:
I am using a MultiSIM by T-Mobile, that means I have one number for multiple devices.
If the HTC Shift would make phone calls and someone calls me, the shift and my MDA Vario III would be ringing.
When I activate the Modem in my Shift it seems the Shift receives phone calls and then denies them! So nobody can call me when I am using my shift, since all calls are directed to my mailbox
Has anyone of you an idea what can I do?
(btw: I unlocked my Shift already to full WM6 )
Click to expand...
Click to collapse
it happens with all multiple sims when you have all the devices activated!!!...
when you have multiple sims and you have all the devices open...
which device should accept the call ??
it does not work as douplex land line... not all of your mobile devices should ring at the same time ... obviously the one that was opened first and got the signal from your provider should get the line...
the twin sim solution works fine with me ... plus unlimited internet access from phone and the shift...
BUT one device open at a time ...

HTC Hero + 3 Sim = No connection

New Hero. Originally sold by Orange UK. Unlocked and imported to Ireland.
New sim from 3 Ireland.
Sim goes into Hero, but Hero does not connect to network. Occassionally phone makes brief connection to 2G roaming partner (Vodafone), but never 3G connection to 3 network.
Manually search for networks and select 3 (or any network for that matter) and phone says "Your SIM card does not allow a connection to this network".
"Mobile Network - Connect to internet" option in settings seems disabled (greyed out, can't be changed).
Have tried HTC, Orange, T-Mobile and MoDaCo ROMs.
Can anyone please suggest a fix. This is surely a phone setting thing? It can't be that 3 USIMs just don't work in the phone can it? I mean I haven't got the APN configured properly, but I should still be getting basic phone services no?
Did you get this fixed? I am having the same problem trying to use Three sim in England on a Orange Hero. It accepts the network unlock code but then stays on the 'unlocking sim' screen and I left it for ages.
No. Gave up and am staying with my old provider (3 didn't seem too interested in holding onto me as a new customer).
I've been posting this query in a few places. In one thread a guy from England said his 3 Sim used to work but then suddenly began exhibiting the behaviour I have described. I think he said a factory reset fixed it. Anyway, some have supposed that this could be a bug in Android/Hero that makes it incompatible with 3. I personally suspect its more about 3.
Thanks anyway. There must be a way round it, I'll find it.
Be sure to post if you do.
http://androidforums.com/htc-hero/8421-3-sim-htc-hero-sim-no-service.html#post48026
http://www.boards.ie/vbulletin/showthread.php?t=2055666141
RetroFlux said:
Did you get this fixed? I am having the same problem trying to use Three sim in England on a Orange Hero. It accepts the network unlock code but then stays on the 'unlocking sim' screen and I left it for ages.
Click to expand...
Click to collapse
I've faced with absolutely the same problem, with my new HTC Hero. I bought it 4 days ago on eBay in UK. It also locked to orange. Please contact me if you'll find out something! I like this handset very much. It would be great if I can also make calls with it
RetroFlux said:
Thanks anyway. There must be a way round it, I'll find it.
Click to expand...
Click to collapse
Btw, if I can help you somehow - email me "prokher at gmail.com"
prokher said:
I've faced with absolutely the same problem, with my new HTC Hero. I bought it 4 days ago on eBay in UK. It also locked to orange. Please contact me if you'll find out something! I like this handset very much. It would be great if I can also make calls with it
Click to expand...
Click to collapse
Its locked to orange and you want it to work on 3? ...
a_l_a_n said:
New Hero. Originally sold by Orange UK. Unlocked and imported to Ireland.
New sim from 3 Ireland.
Sim goes into Hero, but Hero does not connect to network. Occassionally phone makes brief connection to 2G roaming partner (Vodafone), but never 3G connection to 3 network.
Manually search for networks and select 3 (or any network for that matter) and phone says "Your SIM card does not allow a connection to this network".
"Mobile Network - Connect to internet" option in settings seems disabled (greyed out, can't be changed).
Have tried HTC, Orange, T-Mobile and MoDaCo ROMs.
Can anyone please suggest a fix. This is surely a phone setting thing? It can't be that 3 USIMs just don't work in the phone can it? I mean I haven't got the APN configured properly, but I should still be getting basic phone services no?
Click to expand...
Click to collapse
This is MAJOR weird. Chances are, the new USIM is not compatible. I've got mine for about 2 years, first in a W910i, now in Hero (sim-free, UK). Everything worked first time in the Hero, just needed APN settings for MMS and data. Surprisingly, MMS won't send or download while on WiFi. Mine's currently running on the leaked 2.73.405.5 ROM (not MoDaCo).
Maybe try someone else' sim, from 3 or other network and see if that works.
ptashek said:
This is MAJOR weird. Chances are, the new USIM is not compatible. I've got mine for about 2 years, first in a W910i, now in Hero (sim-free, UK). Everything worked first time in the Hero, just needed APN settings for MMS and data. Surprisingly, MMS won't send or download while on WiFi. Mine's currently running on the leaked 2.73.405.5 ROM (not MoDaCo).
Maybe try someone else' sim, from 3 or other network and see if that works.
Click to expand...
Click to collapse
Lolz ... I am viewing this reply on my phone and couldn't understand why, when I tried to view the images, my phone would go to the settings screen and hang. Took a few views to figure it out
a_l_a_n said:
Its locked to orange and you want it to work on 3? ...
Click to expand...
Click to collapse
Almost, it's locked to Orange and I want to connect to any of Russian provider. When I entered unlock code it is hanged with "Unlocking SIM card..." message. I can give more detailed description if necessary.
I
prokher said:
Almost, it's locked to Orange and I want to connect to any of Russian provider. When I entered unlock code it is hanged with "Unlocking SIM card..." message. I can give more detailed description if necessary.
Click to expand...
Click to collapse
Well I've never actually unlocked a phone myself so I don't know, but of its hanging then I would guess its not unlocking properly so its not going to work.
Maybe contact the person you bought the code from and ask for help or another code. Otherwise I wonder if reflashing the ROM would help?
Hero on 3 Ireland
I am using a 3 Ireland "3pay" prepaid SIM with my white Hero (completely unlocked, imported from UK). Works fine! I got the "mobile broadband" prepaid package about a year ago and had to buy a usb modem (sitting on my desk ever since) with the sim card.
You need to enter the 3ireland.ie APN, but no other magic incantations
Occasionally, I get the "Roaming" indicator in the notification bar on the Hero (weak signal might cause this). Then, clearly, no internet. Its not roaming with another provider either. I strongly suspect that this is a 3 bug. Reconnecting to the 3 network fixes it.
PS: I'm in Dublin and usually get a HSPA connection ("H" icon)
PPS: You do not need to top up your 3 sim in order to connect to http://my3.three.ie (indeed, on that web page you can enter your prepaid voucher #).
Volker1 said:
I am using a 3 Ireland "3pay" prepaid SIM with my white Hero (completely unlocked, imported from UK). Works fine! I got the "mobile broadband" prepaid package about a year ago and had to buy a usb modem (sitting on my desk ever since) with the sim card.
You need to enter the 3ireland.ie APN, but no other magic incantations
Occasionally, I get the "Roaming" indicator in the notification bar on the Hero (weak signal might cause this). Then, clearly, no internet. Its not roaming with another provider either. I strongly suspect that this is a 3 bug. Reconnecting to the 3 network fixes it.
Click to expand...
Click to collapse
Hmm, you guys seem to have some strange issues with those 3 USIMs. Maybe checking serial numbers or chip revision would shed some light into this. My USIM is not only working fine, but also happily roaming (GSM + data!) when I tell it to do so. Heck, I've spent two weeks in Italy on "3 Italy" with this USIM and it worked fine.
Ok since posting on here yesterday I have rooted my phone and put on modacos latest rom and its still not working, I have tried two seperate three sims and a vodafone sim. Given that the vodafone sim is also not working Im thinking it's a problem with the unlock code.
I'll contact them and see what they say.
ptashek said:
do so. Heck, I've spent two weeks in Italy on "3 Italy" with this USIM and it worked fine.
Click to expand...
Click to collapse
Maybe I was not clear enough: Every couple of days, I get the roaming indicator while being in Ireland. Clearly, you can't roam to another Irish network. While I haven't tried it yet, I'm pretty sure that roaming outside of Ireland will work (worked before I got the Hero).
RetroFlux said:
Ok since posting on here yesterday I have rooted my phone and put on modacos latest rom and its still not working, I have tried two seperate three sims and a vodafone sim. Given that the vodafone sim is also not working Im thinking it's a problem with the unlock code.
I'll contact them and see what they say.
Click to expand...
Click to collapse
It looks like we have the same problem.
As I promised above, it is the detailed description.
First case:
Turn on the phone with orange SIM card - everything works fine.
Turn on the phone with any other SIM card (I actually tried 3 other SIM card from 3 different providers). It asks unlock code. Enter unlock code I bought (actually any code containing 8 digits) it says "Network unlock successful." But after that it allow only emergency calls and if I try to make a call I see "Not registered in network" message. After reboot it asks unlock code again.
Second case:
If I do "restore to factory defaults" and turn it on the first time with my (no orange) SIM card, it asks unlock code I enter correct unlock code (salesman gave me one, and after that I also bought the same code in the Internet )
it hangs with phrase "Unlocking SIM card...". (Actually "turn off menu" works, I even can make an emergency call, but that is all I can get from it)
Also I noticed that in the first case there is strange line on the bottom of the screen (of the size of the notification bar).
I have tried different ROMS (original, rooted, latest, modacos) all the same. I only didn't try to downgrade radio firmware. I don't know if it can help. I upgraded to latest one even before I get the unlock code. As I already mentioned I also tried all SIM card I can obtain, the problem is obviously doesn't caused by SIM/Network incompatibility. Btw, my SIM card works OK in another HTC Hero (which was bought with my one).
I think it is problem with unlock procedure itself, not with code correctness. If wrong code entered it must say something like "wrong code", but for any 8 digit code it says "Network unlock successful". Is is the symptom! )
I do not know what to do further
Ok, I have now had a reply from Unlock Now, they said it must be an issue my phone (although we have now established it's an issue with orange phones) but they did refund my payment.
I'll keep looking into this and post back if I find anything out.
RetroFlux said:
Ok, I have now had a reply from Unlock Now, they said it must be an issue my phone (although we have now established it's an issue with orange phones) but they did refund my payment.
I'll keep looking into this and post back if I find anything out.
Click to expand...
Click to collapse
I bought the same unlock code on two different sites, finally both did refund It is OK, but what will we do further?
I've decided started a new thread (http://forum.xda-developers.com/showthread.php?t=560105) as I don't think it is just a problem with Three sims as the Vodafone one I tried didn't work.
I'll still post back here if we get any useful info.

BELL LG Quantum owners!!! Help please

I had a Bell LG Quantum, but always had my heart set on a Focus. Now i have one and am having some issues with the profile setting on the bell network.
If someone won't mind, could you please either take a photo(preferred, more info) or post info from the following:
1.Go to the phone app
2.Dial ##634# and click Send
3.When prompted for a password type 277634#*#
4.You should now be at "Factory Menu"
5.Choose "Engineer Menu"
6.Choose "Other Setting"
7.Choose "view current profile"
In particular, i'm looking for which of the following APN is listed in the phone,
pda.bell.ca
or
inet.bell.ca
if you see either please let me know, and what it's listed beside,
Thanks so much.
from what I can read - what tiny print - it's referring to pda.bell.ca
it for sure pda.bell.ca just checked it now. I have a question, I bought this phone as an "unlocked" bell phone but I am a rogers customer. The phone functionality is working but I cannot get the data (3g) to work. What should I do, I assume I have to change this very setting. Please help!
Let me know if you need other information or the entire xml.
EDIT: I found a solution for making the Rogers data work.
Got into the above mentioned menu:
1) turned ADP on.
2) remove pda.bell.ca replaced it with internet.com
3g seems to work fine now !
However I don't get callerID from Bell customers anymore. Isn't that funny? What should I change to have caller id functional again?
danix said:
However I don't get callerID from Bell customers anymore. Isn't that funny? What should I change to have caller id functional again?
Click to expand...
Click to collapse
Aha!! Someone else with the same problem! Finally!
I, too, have an unlocked Quantum, but mine's from AT&T and I have the same problem with inconsistent callerID's coming through. I'm pretty sure it's not a problem with your phone though, since I also have an HTC Surround unlocked from Telus (now on Rogers) that has the same problem. And it's nothing wrong with your SIM card, since I guarantee putting that SIM in another, non-WP7 phone will have your caller-id working perfectly.
I haven't found any 'setting' to get this working, and as I say, it's inconsistent, with some landline phones working -- some not, some cell phones working -- most not. I'm still trying to chase this one down.
I think the call display function has something to do with name display. I believe I remember reading this in another thread somewhere.
I don't have name display on my account and I have 0 issues with caller ID
I'm using an unlocked AT&T Quantum.
Zaslav said:
I think the call display function has something to do with name display. I believe I remember reading this in another thread somewhere.
I don't have name display on my account and I have 0 issues with caller ID
I'm using an unlocked AT&T Quantum.
Click to expand...
Click to collapse
Hmmmm, interesting.. I'll have to check on my account and see if I have Name Display.
When someone calls you, what do you see? Just the number of the caller?
Thanks.
If I don't have the number saved it shows the number.
By the way has anyone gotten mms to work?
I've tried googling and searching xda but can't seem to get it to work.
I have this same issue
Zaslav said:
If I don't have the number saved it shows the number.
By the way has anyone gotten mms to work?
I've tried googling and searching xda but can't seem to get it to work.
Click to expand...
Click to collapse
My unlocked AT&T Quantum phone only uses 3G with Rogers and my sms times when received are always coming in with the incorrect time. I looked at the Bell unlocked Quantum and it has a different model# and firmware version, which makes me frustrated seeing as my friend's works fine with everything. What's the point of an unlocked phone if it can't use HSPA on another network? Is it possible to flash the phone to the Bell's firmware? I feel defeated

Using Red Pocket CDMA

Is anyone using Red Pocket CDMA? Will I have to contact Red Pocket for CDMA_LESS to have text messaging working? My 6t arrives today and I am beginning to wonder if it will even work with Red Pocket CDMA. I was going to put my activated sim from my axon7 into the 6twhen I get it and hope it works.
So I got the phone today. Data works but can't make or recevive calls/text. Waiting to see if Red Pocket can do anything.
mow4cash said:
So I got the phone today. Data works but can't make or recevive calls/text. Waiting to see if Red Pocket can do anything.
Click to expand...
Click to collapse
You may need to program in the APN settings for texting and calls. I am unfamiliar with Red Pocket, but searched the APN settings for them:
https://bestmvno.com/apn-settings/red-pocket-mobile-apn-settings/
Hopefully this helps
Edit: I believe CDMA APN settngs are at the bottom of that link.
ozzmanj1 said:
You may need to program in the APN settings for texting and calls. I am unfamiliar with Red Pocket, but searched the APN settings for them:
https://bestmvno.com/apn-settings/red-pocket-mobile-apn-settings/
Hopefully this helps
Edit: I believe CDMA APN settngs are at the bottom of that link.
Click to expand...
Click to collapse
Thanks. The sim card needed to be replaced. Something about it locked to 3g or a 3g only card. It's all working now except for receiving sms messages. Redpocket has a ticket open to see if they can find a way to add CDMA_less provisioning.
mow4cash said:
Thanks. The sim card needed to be replaced. Something about it locked to 3g or a 3g only card. It's all working now except for receiving sms messages. Redpocket has a ticket open to see if they can find a way to add CDMA_less provisioning.
Click to expand...
Click to collapse
Does Red Pocket use Verizon towers? If so theres been a few articles about a temp fix:
https://piunikaweb.com/2018/11/06/o...ng-issues-receiving-sms-mms-but-theres-a-fix/
Were you able to get the 6T to work completely with red pocket?
I'm attempting to use redpocket (CDMA/Verizon) as well. Sim card is activated and I get data service, but no voice or text. It won't let me change my APN settings. I guess I'll need to call them and get a new sim card like was mentioned earlier in the thread.
The op has the correct CDMA bands for VZW, but unfortunately they are not active. This is a shame as where I work sometimes, CDMA is only available. Not sure why the f CDMA is not active.
So I had the issue with no calls/texts, but data was working on redpocket (verizon version). I called their customer service and told them my symptoms and they got calls and outgoing texts working almost immediately without a new sim card. Apparently we can't update the APN settings because they're automatically fixed on the 6t. Incoming SMS still doesn't work. I asked about CDMA_Less setting, and got a hard "no". Who knows if that's the truth, but the tech I was talking to said it wasn't possible even after consulting his IT guy.
Good news! I was able to get Red Pocket to add the CDMA_LESS feature and now my phone is running smooth as butter! I had some issues so I will explain how I overcame those!
First I couldn't activate my voicemail. By activating this you are activating your phone pretty much. Every time I went to select 1 for English as my language it said I submitted an invalid choice. So I threw my sim in an unlocked iPhone SE and activated the voicemail. I then threw the sim back in my 6t and was able to do everything except receive texts.
So then I contacted Red Pocket. I wasn't expecting much but I let them know clearly that I could do everything except receive texts. I said I just needed the CDMA_LESS feature added. She said my iPhone SE was showing as active so she updated my IMEI on my account and then added the feature. So after restarting my device all is up and running!
Caniac22 said:
Good news! I was able to get Red Pocket to add the CDMA_LESS feature and now my phone is running smooth as butter! I had some issues so I will explain how I overcame those!
First I couldn't activate my voicemail. By activating this you are activating your phone pretty much. Every time I went to select 1 for English as my language it said I submitted an invalid choice. So I threw my sim in an unlocked iPhone SE and activated the voicemail. I then threw the sim back in my 6t and was able to do everything except receive texts.
So then I contacted Red Pocket. I wasn't expecting much but I let them know clearly that I could do everything except receive texts. I said I just needed the CDMA_LESS feature added. She said my iPhone SE was showing as active so she updated my IMEI on my account and then added the feature. So after restarting my device all is up and running!
Click to expand...
Click to collapse
Nice! I gave up 5 months ago trying to get the CDMA_LESS added by Red Pocket & switched to their 'AT&T' sim. Not as good as the VZW service, but at least I got texts. Maybe I'll try & switch back...
Thanks for letting us know its possible. Question When you activated the sim on the verison unlocked iphone. Did you enter the activation info again about sim and IMEI of the iphone. Or did you just pop in the sim and made the setup 1st call.
I just tried with a pixel 3 unlocked and I still cant get past activating the sim when I press 1 for English.
So any help would be greatly appreciated.
pvaldeben said:
Thanks for letting us know its possible. Question When you activated the sim on the verison unlocked iphone. Did you enter the activation info again about sim and IMEI of the iphone. Or did you just pop in the sim and made the setup 1st call.
I just tried with a pixel 3 unlocked and I still cant get past activating the sim when I press 1 for English.
So any help would be greatly appreciated.
Click to expand...
Click to collapse
I'd like to know the answer. Failed to activate with a Oneplus 6T after 20 chats with CS. They said they activated cdma less but I still can't press 1 to activate. I also tried with my friend's iphone and it didn't work either. I now wonder if I need the cdma less deactivated to succeed activate with an iphone...

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