Tried Honesty and it worked - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Ok, tried several times to get an activation code with no luck. Out of curiosity I called Microsoft again this afternoon and decided to be honest and ask for the code again, she asked
Q-phone model= HTC HD2
Q-IME No - told her my hd2 one
Q-Provider= TMobile
Q-HOME PHONE NUMBER=Told her my real UK number
She then said have you got a pen and paper and then gave me the code, she even asked if I wanted her to wait on the phone while I make sure it works.
Put in code and fantastic, it worked.

Not only you, Quite a few people have been doing so and got their Codes.
Come on, We all know. Microsoft wants us

Related

T-Mobile UK Unlock

Hi, anyone go the code yet, as I just got mine, a 9 digit code which does not work. The Ameo appears to only want 8 digits, so I tried the last 8 as the first digit appears a little different to the others, none work.
The number TM give in the letter for problems is out of order, and a patronising women on 150 is about as much use as tits on a frog.
Any one able to post (or PM) me the code you got so I can compare and see if any combo of mine will work.
Also, anyone know how many attempts are allowed, I am up to 3 so far and the TM letter says you should only make 3....
As far as I'm aware, unlock codes for any phone are linkd to your IMEI so will be no generic code that will unlock your phone.
Persevere through 150, speak to supervisors, team leaders, managers scream, shout etc.
Try and get them now whle they can still help, you can get your arse they're not gonna help if you lock out the phone by using more attempts than they tell you to.
Sure, I understand that they are specific, just want to know if other people got 8 digit or 9 digit.
Am doing the other stuff, am am awaiting a call back from the directors office now.
Kev
kevwright said:
Sure, I understand that they are specific, just want to know if other people got 8 digit or 9 digit.
Am doing the other stuff, am am awaiting a call back from the directors office now.
Kev
Click to expand...
Click to collapse
I got a code with 8 digits.
Still waiting...
Hi,
I'm still waiting for my code. Can anyone tell me how long they waited for their T-Mobile UK unlock code?
When it comes I'll let you know how it works......
Cheers,
Steve
Thanks for the comments, I phoned the head office number given on www.saynoto0870.com and was put through to the Directors office.
A nice lady said "oh, the unlock team sit right next to me" let me call you back.
She did so a few mins later and we discovered that the code I was given had an extra digit in the middle and once we knew this I waited for the device to come back and ask for the code, and all was well.
So we at least know you can have 4 attempts without a problem.
Oh, the code came by post in a T-Mobile envelope and took about 3 weeks.
Kev

Has anyone unlocked their g1 running on cyanogen?

Well, the story goes like this:
Bought a g1 and the second logical step was to put in cyanogen. After a while I thought that an unlocked phone would be even better. Went online and purchased the unlock code and tried to use it while running cyanogen. Did not work. Flashed to rc29, tried again, did not work. Then I went to another unlock provider and this guy, gave me the same code as the first, based on my IMEI ( I don't have a fake IMEI), he tried it as well and did not work. Then he searched for different version of the code based on the IMEI for different htc products ( it seems that they have some accounts with htc and for IMEI they receive the unlock code). We also tried it with a goldcard which only made my g1 scream that I don't have a simcard inside.
Bottom line, did cyanogen mood do something to the unlock procedure ( hard locked the phone on tmobile - on tmobile the phone works fine) ? Or I just happened to have a weird phone, Thank you.
Btw, my unlock code is 92179512. Feel free to try it. It would be funny as hell if it were to unlock someone elses phone, and if it does, let me know as well.
I unlocked my phone on a MUCH older version of CM, so I wouldnt be able to tell you if anything has changed to effect the process. However, if you're a TMO customer, you do know that after 90 days they will GIVE you the unlock code for free, right?
I also have unlocked it on Cyanogen mod, but I believe I was on 4.2.7.1 at the time.... not that long ago really.... but T-Mobile does indeed give away the unlock code for free, and it worked flawlessly.
Neither the ROM, SPL or radio can effect the simlock. It's not Cy's ROM that's causing the problem...
What do you mean 'it doesn't work'? Does the phone reject the code?
Thank you for the reply. Well the problem is that I don't have a contract with Tmobile since I don't have the money for it. I bought it off from someone and used Tmobile prepaid sim card, which works fine. And, because of that, Tmobile won't provide me with an unlock code .
Regarding the code, when I type in the code it says network unlock unsuccessful, so I can't do much about it. I'm trying to update to the latest stock donut and see what happens.
Ah that sucks :-( I really can't of any options for you, since any codes generated will always be the same...
nope -
cmcx_linux said:
Thank you for the reply. Well the problem is that I don't have a contract with Tmobile since I don't have the money for it. I bought it off from someone and used Tmobile prepaid sim card, which works fine. And, because of that, Tmobile won't provide me with an unlock code .
Regarding the code, when I type in the code it says network unlock unsuccessful, so I can't do much about it. I'm trying to update to the latest stock donut and see what happens.
Click to expand...
Click to collapse
notice in the replies above, that cyanogen nor spl, nor anything software related can change your unlock status.
you already have an unlock code, and since you've had it generated from two different sources, i believe that code is correct for THAT IMEI number. that being said, did you copy the imei number from the sticker on the inside, or from what the phone shows in "PHONE INFO" ? I'd make sure they both match.
i also have a phone that is flacky about SIMs. haven't found an explanation yet, I think some of the boards have bad solder joints, or there is another hardware problem that causes similar errors. no proof yet.
try a friends Tmo sim card, and if his is recognized, and allows data connection, you'll know it's your phone that is locked, and that all the hardware is working. i'll bet you entered the wrong code because the sticker inside was wrong, or you fat fingered it. just a guess.
good luck, please update the thread when/if you find a definite answer.
I would bet the IMEI on the sticker and on the board are different... where did you buy said phone and for how much? It could very well be a refurb, which will have bits and pieces from several different phones, and thus could have the SIM locked guts for phone 666 and the case from phone 888 type thing.
Yep, checked it 10 times the first time I bought the code online. The same imei in about this phone is on the sticker. After I saw it did not work, I went to a local unlock shop around my place and the guy there checked it again more than 6 times. So.. weird eh? And both guys got the same code from HTC based on that IMEI
Sounds like this may be a hardware error. If that is the unlock that is generated then it should just work. The unlock does not really pertain to the rom or anything else that people usually mod. Also, maybe ask that dude why he was giving up that phone, maybe there is really something wrong with it.
the only other thing left is get an turbo unlocker chip that sits between SIM and phone
pain in ass to install but I have done it with out cutting the SIM card
I am guessing someone had typed the code in incorectly .. they can be permiatly locked if wrong code has been entered
also just because it was another person does not mean their MEI source wasn't the same
I guess they worked out they work ,,, I payed $5 for mine .. now 4x the price
http://cgi.ebay.com.au/NEXT-SIM-TUR...wItemQQptZPDA_Accessories?hash=item4cec3cab8c
The unlock codes sources are all the same. I lost over 100$ trying to get unlock codes from them but 80% of them don't work (only the ones for htc phones). I use a turbo sim with my G1 and is really easy to install. just buy one and cut your sim where the CHIP from the turbo sim is located. It works flawlessly.
Im just throwing this out there to say that I was able to successfully unlock my g1 with CM 4.2.10.1
Other than that I would just be repeating what was already said if I was to give any advice.
Best of luck man.
If you live close to pasadena
cmcx_linux said:
Yep, checked it 10 times the first time I bought the code online. The same imei in about this phone is on the sticker. After I saw it did not work, I went to a local unlock shop around my place and the guy there checked it again more than 6 times. So.. weird eh? And both guys got the same code from HTC based on that IMEI
Click to expand...
Click to collapse
You're welcome to try it with my sim card. But you're probably far far away.
tmo will give out unlock code
kusotare said:
I unlocked my phone on a MUCH older version of CM, so I wouldnt be able to tell you if anything has changed to effect the process. However, if you're a TMO customer, you do know that after 90 days they will GIVE you the unlock code for free, right?
Click to expand...
Click to collapse
Actually, they will give you an unlock code after 90 days of being a customer and every 90 after the last time you got an unlock code. They will give you an unlock code the same day you buy the phone if you meet those requirements.
Sorry if this is irrelevant to the rest of the thread, but assuming I unlock on JF 1.5 (yea I'm behind) to ATT, and wipe everything to install a HeroUI ROM of some sort, will the unlock still be in effect or will I need to unlock the phone again?
Thanks.
dshyang50 said:
Sorry if this is irrelevant to the rest of the thread, but assuming I unlock on JF 1.5 (yea I'm behind) to ATT, and wipe everything to install a HeroUI ROM of some sort, will the unlock still be in effect or will I need to unlock the phone again?
Thanks.
Click to expand...
Click to collapse
You'll be ok.
I actually like JUST did it on a coworkers(I admit, going from WiMo to Android is a learning curve, but its easy), he got his from craigslist, had JF 1.5 on it. He used it for like a week, complained about sluggishness (he did have like 20 apps constantly running) Anyway, after a few beers and lurking here (it was when I was deciding what HTC to get) we decided to go to CM (latest build). Everything went fine step by step.
I cannot vouch for your particular ROM but for CM it was fine.

I just activated my HD2 WP7

First...go follow one of the tuts about touch explorer and reg edit stuff TO MAKE YOUR HD2 INTO A HD7...etc
Called microsoft
told person I had problems with my -----HD7-----NOT HD2(tell them its asking for an activation code or something, NOTHING MORE NOTHING LESS)
Immediately she said do you need an activation code?
I said yes
2 minutes later she gave me it
put in the code
now I just finished setting up my email and downloading the youtube app
ujelly?
I'm in USA so I called 1 800 642 7676
GIVE THEM YOUR REAL NAME AND PHONE NUMBER AND EMAIL
YOU DON'T NEED SKYPE OR ANY OF THAT BS IN USA
SHE DIDN'T ASK FOR AN SN OR ANYTHING
Im calling now i will respond after the call.. fingers crossed lol
pteradactyle said:
First...go follow one of the tuts about touch explorer and reg edit stuff TO MAKE YOUR HD2 INTO A HD7...etc
Called microsoft
told person I had problems with my -----HD7-----NOT HD2
Immediately she said do you need an activation code?
I said yes
2 minutes later she gave me it
put in the code
now I just finished setting up my email and downloading the youtube app
ujelly?
I'm in USA so I called 1 800 642 7676
GIVE THEM YOUR REAL NAME AND PHONE NUMBER AND EMAIL
YOU DON'T NEED SKYPE OR ANY OF THAT BS IN USA
SHE DIDN'T ASK FOR AN SN OR ANYTHING
Click to expand...
Click to collapse
lucky you
have fun
what did you actually say was wrong with your phone?, i don't get where the activation code is or how it actually works. like would i say "i lost my box with it in" or "my phone reset and it wont activate on first boot"?
It works
I just called and they asked for me name number and email i just told them that i can a gmail account. then the pulled up a 18 number code for me.. it took a max of 15mins and i was all done..
ted50 said:
I just called and they asked for me name number and email i just told them that i can a gmail account. then the pulled up a 18 number code for me.. it took a max of 15mins and i was all done..
Click to expand...
Click to collapse
how did it take 15 minutes if you only had to give your number, email and name?
96edwy said:
what did you actually say was wrong with your phone?, i don't get where the activation code is or how it actually works. like would i say "i lost my box with it in" or "my phone reset and it wont activate on first boot"?
Click to expand...
Click to collapse
I said
My hd7 is asking for an activation code when i enter my email...
she said...ok let me go generate one for you..the end
96edwy said:
how did it take 15 minutes if you only had to give your number, email and name?
Click to expand...
Click to collapse
it took 15 mins
3 minutes to get through the machine
2 minutes for me to tell her my hd7 is asking for a code
2 minute for her to generate the code
8 minutes for her to tell methe code and for me to enter it in my phone.
I called and got a code but it is not working? I get an error saying activation code not valid, but am 100% sure I got the key correct as I had the person on the phone repeat several times while I wrote it down.
The Microsoft rep. told me up front that if it doesn't work it's a technical issue with the phone and sounded suprised when I told her "it worked" (had no signal).
"About phone" says HD7, Any ideas? Should I assume the key is wrong or is the authenication on the phone when I'm connecting not validating me as a genuine device?
xegroeg said:
I called and got a code but it is not working? I get an error saying activation code not valid, but am 100% sure I got the key correct as I had the person on the phone repeat several times while I wrote it down.
The Microsoft rep. told me up front that if it doesn't work it's a technical issue with the phone and sounded suprised when I told her "it worked" (had no signal).
"About phone" says HD7, Any ideas? Should I assume the key is wrong or is the authenication on the phone when I'm connecting not validating me as a genuine device?
Click to expand...
Click to collapse
IDK but i guess you can reinstall WP7 and try that key again
no reinstall
I called and got a code but it is not working? I get an error saying activation code not valid, but am 100% sure I got the key correct as I had the person on the phone repeat several times while I wrote it down.
The Microsoft rep. told me up front that if it doesn't work it's a technical issue with the phone and sounded suprised when I told her "it worked" (had no signal).
"About phone" says HD7, Any ideas? Should I assume the key is wrong or is the authenication on the phone when I'm connecting not validating me as a genuine device?
Click to expand...
Click to collapse
I have the same problem. activation code OK, but when I want to download from market I get error mesage. I reflashed WP7 and trayed again but there still the some problem.
garettxda said:
I have the same problem. activation code OK, but when I want to download from market I get error mesage. I reflashed WP7 and trayed again but there still the some problem.
Click to expand...
Click to collapse
have you edited your "hd7"s registry?
if you had, and i quote "no signal" theres another issue at hand. You need to be on wifi or have celuar data service enabled.
garettxda said:
I have the same problem. activation code OK, but when I want to download from market I get error mesage. I reflashed WP7 and trayed again but there still the some problem.
Click to expand...
Click to collapse
You have the do the registry edits to change your model into a hd7... there are tutorials all over the forum about it.
Actually i was going to call mc today or yesterday but after playing with the w7 os i wasnt pleased ANDROID pwns w7 so no need to call them or anything have fun while i enjoy with the best os on my HD2
Just called Microsoft to get an activation key and was able to get one without any trouble.
An interesting thing happened while I was speaking with the rep. He was able to tell I was using an HTC phone by my phone number....which he requested a number of times while he figured out what to do. It didn't seem to hinder the process at all on his end though.
There was a very serious article about the activation of HD2's running WP7 on pocketnow. They wrote that MS can detect that your phone isn't a real WP7 handset and that it's a crime to do it and all. I unflashed WP7 for that very reason. Would hate to be in some sh*t from MS!
i`m HD2 WP7 user in CHINA
can you help me get a Activition Code?
PM me please
THX
i`m HD2 WP7 user in CHINA
can you help me get a Activition Code?
PM me please
THX and happy2011
Bubble_Master said:
There was a very serious article about the activation of HD2's running WP7 on pocketnow. They wrote that MS can detect that your phone isn't a real WP7 handset and that it's a crime to do it and all. I unflashed WP7 for that very reason. Would hate to be in some sh*t from MS!
Click to expand...
Click to collapse
nope...i called them bout the activation code FROM my HD2 with WP7...plus with the registry tweaks your HD2 isn't an HD2 anymore its an HD7 and on their computer they are receiving a call from an HD7 for all they know...and plus the rep I talked to knew what my problem was right when I said WP7, I'm implying she knew I was using an HD7.
Also if I sign into my t-mobile account, it will say my phone is an HD7

[Q] Activation Limit

I've been looking through the forums and people have mentioned activation limits. I'm planning on installing WP7 to have a play around, but I can see myself going back to 6.5 if it's not what I was expecting. My main concern is that if I use the activation code a couple of times for my HD2, will it stop me from activation my Live account from a future phone if I decide to get a WP7 phone later down the line? Is the code linked to the phone or my personal Live account?
Let me know if that makes no sense, my HD2 contract is coming up for renewal soon and I don't want to screw myself if I decide to upgrade my phone.
Thanks!
i believe when you buy a phone wit pre-installed windows phone 7 you should not have any difficulties with activation codes. live services should activate automaticly
yeoldgreat1 said:
I've been looking through the forums and people have mentioned activation limits. I'm planning on installing WP7 to have a play around, but I can see myself going back to 6.5 if it's not what I was expecting. My main concern is that if I use the activation code a couple of times for my HD2, will it stop me from activation my Live account from a future phone if I decide to get a WP7 phone later down the line? Is the code linked to the phone or my personal Live account?
Let me know if that makes no sense, my HD2 contract is coming up for renewal soon and I don't want to screw myself if I decide to upgrade my phone.
Thanks!
Click to expand...
Click to collapse
With the new phone I dont think so. It should be OK. But besides that - create new live id and activate it with this one. Than you could be sure...
whoops double post. something went wrong
No problem as long as you get an activation code first. Its only an activation code for the market place Xboxlive etc. You can use the key 3 times only.
But if you get a HD7 on a contract, then it will come unlocked with all the O2 operator stuff pre-loaded.
Russ
yeoldgreat1 said:
I've been looking through the forums and people have mentioned activation limits. I'm planning on installing WP7 to have a play around, but I can see myself going back to 6.5 if it's not what I was expecting. My main concern is that if I use the activation code a couple of times for my HD2, will it stop me from activation my Live account from a future phone if I decide to get a WP7 phone later down the line? Is the code linked to the phone or my personal Live account?
Let me know if that makes no sense, my HD2 contract is coming up for renewal soon and I don't want to screw myself if I decide to upgrade my phone.
Thanks!
Click to expand...
Click to collapse
It's a good question. Doubt you will have an issue. Pre-installed usually means no code required. I don't get why you would spend money on a WP7 when you have an HD2? I keep hearing 7 runs smoother than anything else, as if it was native.
i was told to keep the key safely when requesting it via the support hotline, because it is necessary e.g. i hardreset my "hd7".
he even told me that if i lose it one phone call is enough to request the same key again. so you can definitely use it mulitple times.
I understood the activation limit was a device activation limit, so multiple activations on the same device would be fine and largely limitless.
May have read that wrongly though...
If you reach the limit, can you just ring up and request a new code?
Guys let me clear this out! Can i use my activation key 3 times only??? Or several times??? 3 times only sucks!!!!
arkatis said:
Guys let me clear this out! Can i use my activation key 3 times only??? Or several times??? 3 times only sucks!!!!
Click to expand...
Click to collapse
Several times
EDIT: I just did another flash for my new SD card so thats, Several times + 1 more
The same code has worked three times so far for me, twice on my HD2 and once on my Son's.
yeoldgreat1 said:
If you reach the limit, can you just ring up and request a new code?
Click to expand...
Click to collapse
I didnt reach my limit, but when I accidentally pulled my sd card, and had to do a complete reflash (is that even a word?) I realised I didnt save my original activation code. So I called Microsoft back up, hoping it would work. I told the guy what happened, even told him it was an HD2 running WP7, he said ok, give me one moment. 2 minutes later, I get my second activation code. If this was twitter I would totally put Win with a # in front of it.

[Q] Installing apps

Hi, I was wondering I could install apps/games if I would not activate windows 7 on my hd2. Is there any app from which I could install apps/games (XAP's)? Tom XAP Installer ?
Thanks
dawid. said:
Hi, I was wondering I could install apps/games if I would not activate windows 7 on my hd2. Is there any app from which I could install apps/games (XAP's)? Tom XAP Installer ?
Thanks
Click to expand...
Click to collapse
Not exactly sure, but I don't you think you'll be able to do much of anything without activation. Why don't you go try, then let everyone know if it works.
hjhjhj said:
Not exactly sure, but I don't you think you'll be able to do much of anything without activation. Why don't you go try, then let everyone know if it works.
Click to expand...
Click to collapse
I've tried three times back in time and then I went back to android. They are still telling me to call them.
The phone works fine without activation, you can still unlock it, however, if its not activated you can kiss goodbye to the marketplace, live services and xbox live
setup a google account to aid you with unlocking it
just phone for activation and kick up a fuss, remain ignorant and pretend you havent got a clue what your doing, speak to a supervisor if you must, i kicked up all manor of ****e when they told me i had to contact O2 and eventually her boss sent me an email with the key.
i think i shouldnt have said it came from O2 and said it was secondhand, perhaps that will work, in any case, MS cant do anything to you other than not giving you the code, your not breaking the law so dont worry about it.
I've tried to activate mine two times with no luck. They wanted me to send them a photo of the front and back of the phone as well as a copy of the sales slip. I sure hope that someone finds a workaround soon.
SamStone said:
I've tried to activate mine two times with no luck. They wanted me to send them a photo of the front and back of the phone as well as a copy of the sales slip. I sure hope that someone finds a workaround soon.
Click to expand...
Click to collapse
have you tried via chat? i had no problems, agot my activation code in - literary - minutes time. In fact took me longer to enter it in my phone, then getting it They have never asked me anything about my phone, i just told them that my phone request an activation code...
try this: http://forum.xda-developers.com/showthread.php?t=921309

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