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sometimes when i soft reset my mogul it goes into a sort of reboot loop, it will reset before loading the today screen
i have an app that lets me boot into a "safe mode" with all today plugins, autorun items and nonessential services disabled, however this too reboots (it resets before even loading the today screen, it resets at the wm6 splash screen)
any ideas? i suspect its some app i have installed, just seems weird that it would happen before anything else loads
When this happens, simply remove the SD card and the loop will stop.
Also, it seems that this has stopped if you have the most current ROM.
heh, i never even thought about pulling the SD card *kicks self*
ive been hesitent to get the latest rom because i dont want to reinstall all my apps and tweaks again, especially when i know ill have to do it for rev.A anyway, lol
thanks for the help, nice to see another chicagoan here (im in the south subs)
Did you recently install the HTC audio manager and/or the HTC Home?
Those programs aren't really the cause...there have been reports of users who don't have them installed that had the reboot loop anyways. I have actually had the reboot loop after a hard reset with no installed programs and reg tweaks...
ScottC said:
Did you recently install the HTC audio manager and/or the HTC Home?
Click to expand...
Click to collapse
no and no
havent had the problem again yet, so i havent been able to try the SD thing, but it makes sense since its happenening before autorun apps and services load
jamesus said:
Those programs aren't really the cause...
Click to expand...
Click to collapse
I didn't say they were the cause, I was just trying to run past some programs that are known to cause these symptoms.
To flatout say that they are not the cause is just wrong. There is a combination of HTC home and the Audio manager that'll force the unit into a reboot loop you can't get out of.
So no one has found a cause for this? How would this even be feasible if you have startup programs installed on the SD card? I also wanted to put all mail downloads and attachments on the SD, but if I have to pull it out, WM6 creates a Storage Card folder and my actual SD becomes Storage Card 2. It's a pain to have to delete and rename and such especially considering how often the device has to be reset...
Althought the cause is not exactly known, it has been speculated to be a ROM issue. Since flashing to the latest ROM, I have not one reboot loop, and this has been for a few months now.
Those experiencing this, what ROM version do you have?
sbddude said:
Those experiencing this, what ROM version do you have?
Click to expand...
Click to collapse
This was present in the 2.08 ROM and was fixed with the 2.09 ROM.
I installed the latest DCD rom no programs installed and it just keeps on looping sometimes it stops for a hr or two and than starts looping again
I tried re-installing the original sprint rom but the same thing keeps on hapening
Are you running Spb Pocket Plus? There are known issues by the developers regarding memory, battery, power meters in the Pocket Plus Today Plugin. For more info, go to Spb Club:
http://www.spbclub.com/forum/index.php
I tried everything, I put back the original Sprint rom didn't help. I went back to sprint they tried, coudlln't fix it, I got a new Phone out of the box.
They still have radio 1.32 and Rom 2.09 the blutooth works excellent on this.
I've had to return 2 phones in the last 2 months. My first phone would just freeze up for no reason. I could use the phone for a couple of hours then it freezed. Well the couple of hours soon became a few minutes than only for about a minute. If I took the battery out for awhile then I could turn it on again for a few minutes. It was as if the battery or cpu was getting hot and then freezing up.
The next phone worked good for 2 days and then all of a sudden it just died at the sprint logo. It boots up and shows the rom version with the sprint logo than the rom text disappears and its stuck at the sprint logo. It won't boot any further. It will stay on the sprint logo and the backlight will even go off after a few minutes. Strange... I am about to take this phone back tomorrow.
So far I've had nothing but bad experience with the durability of these phones. Once I get it set up properly it dies... :-(
i got a mogul aswell, nvr happened to me sorry can't help..
I just installed DCD2.3.2-Telus (several times) along with Titan_Radio_3.27.0. At first it worked wonderfully. The second I install anything to do with the GPS though, the system goes into a reboot loop. Actually it even started doing it last night without installing any navigation software.
- Google Maps
- TomTom 6
- Live Search
^^ Those are the 3 I've tried so far and all three have lead into reboot loops. I just flash the ROM again and everything is okay (for a while).
I've also tried running dcd_titan_2.1.0_telus and got the same problem once I installed one of the above Apps.
Does WM6 create dump files like in Windows so I can figure out what the hell is causing this? I want my GPS to work!!!!
After the reboot loops start, I tried removing the SD card as mentionned but it did nothing. Keep in mind I installed the programs to my internal memory.
Update: After flashing the ROM again to 2.3.2, the second I insert my SD card that also triggers the reboot loop.
Update #2: With the stock Rom, it seems to be working fine again. I think it's a problem with the GPS chip itself?
After spending the last few days trying to figure this out, I said the heck with it and contacted HTC to see what they have to say. Will post their reply once I get it. Hopefully there is a fix, because I hate this!! Now, I can't set my Spb Backup to run on auto, otherwise I wake up to the splash screen again....and again.....and again! I get so angry as I wait anxiuosly to see the result, today screen or verizon, and then *buzz*, I'm going crazy!
I had the same problem as you with my XV-6800 using the stock ROM and it always would go into reboot mode unless I ejected the sd card first. I could only put the card back in after it booted up. I also removed two programs from the device's main memory (Microsoft Voice Command 1.6 and a task switcher).
I'm currently running SPB mobile shell and SPB Pocket Plus (for the task manager) and it's working fine now.
The only thing I can suggest is to remove one program at a time and reboot to see if maybe there is software conflict
Hey
I have a problem, my phone keeps rebooting, i have rootet it with the Hero Rom, and yesterday everything worked perfectly, but when i wanted to use the camera i little while ago, the phone restarted. So i thought i would try andd do a phone reset, but when i did, the phone keeps restarting, it shows the HERO logo, and then kind of reboot, the screen goes black and its showing the HERO logo again. It keeps doing that until i take out the battery.
Can any1 help me with this problem? any suggestions will be appreciated, im kind of desperate
Per
omg i having the same problem...did you fix your phone yet?
I'm having this problem too Anyone have a solution? My HTC Magic just keeps showing the "htc" logo and refreshes every ~5 seconds. Tried taking battery and microSD out, no luck. The last app I used was Alarmania.
i wonder if i could download a different rom to a different sdcard an then load it up to my MT3G
Issue Solved!
I just called Rogers and spoke to a very helpful Rogers tech support rep. This is the solution he offered and it worked for me:
1. When the phone is off, press and hold the Home and Power button until the phone comes on.
2. You should see a little icon with an exclamation mark. Now press and hold the Home and Power button again.
3. You should see some instructions and some options. Use the trackball to select Factory reset. This will erase all your phone's data, but if you're in the cloud (ie your contacts are with Google), you should be fine, you'll just have to reconfigure everything (ie mail accounts, keyboard calibration, home screens, app downloads and preferences).
I hope that helps. I just spent a very unhappy 12 hours without my phone.
FYI: I have a non-rooted Rogers HTC Magic with no mods whatsoever. The problem started one random night when I wasn't using my phone, it just got stuck at the HTC logo like it was about to restart, and it just kept refreshing the logo.
dang my phone is rooted
Another 24 hours later and I have the same problem. My phone went into a perpetual restart last night, it just got stuck at the boot screen, so I had to do a factory reset again. Any advice on what I should do? The nightly factory reset is not a solution.
Spoke to someone on another forum with the same problem. This problem seems to happen when you use alarm clock apps. The problem happened to me whenever I was setting an alarm in Alarmania or Alarming. I'll try the phone without an alarm clock app and keep you guys updated.
I've been doing a lot of research on this the past week. I did not have this problem on my sapphire until after I rooted my phone. I've tried 3 different android custom roms. They all seem to work well at the beginning and then the random reboot occurs maybe a day or two into regular use.
Whats seems to be interesting is I've heard a lot of people in the US say it was after the 1.6 update. So I'm going to try using 1.5 again to see what happens.
I haven't even tried the HERO Rom. I had no interest in it I just wanted my phone to run faster. This could be an underlying problem in the android OS. It could also be the crappy HTC quality starting to come out .
this is the first thread that I've seen someone who didnt have a rooted phone with this issue. Could mean it IS a hardware thing.
Anyways I'll keep you guys posted. Its a crappy problem for sure.
try using another sd card,format a new sd to fat 32 ,copy paste the custom rom you want,boot into recovery mode,wipe data,wipe cache and flash the rom,that works for me.
kerdum said:
I've been doing a lot of research on this the past week. I did not have this problem on my sapphire until after I rooted my phone. I've tried 3 different android custom roms. They all seem to work well at the beginning and then the random reboot occurs maybe a day or two into regular use.
Whats seems to be interesting is I've heard a lot of people in the US say it was after the 1.6 update. So I'm going to try using 1.5 again to see what happens.
I haven't even tried the HERO Rom. I had no interest in it I just wanted my phone to run faster. This could be an underlying problem in the android OS. It could also be the crappy HTC quality starting to come out .
this is the first thread that I've seen someone who didnt have a rooted phone with this issue. Could mean it IS a hardware thing.
Anyways I'll keep you guys posted. Its a crappy problem for sure.
Click to expand...
Click to collapse
I can confirm this. I have a mytouch 3g, and with 1.5, the camera was working fine. As soon as I got the OTA 1.6 update, the camera would cause random rebooting.
I called T-Mobile USA and had a replacement phone sent to me. I got the phone, didn't install any apps, and waited until I got the OTA 1.6 update again, tested the camera several times, and got no reboots. I flashed dwang's 1.6 ROM and I am still reboot-free.
this prob anyone got fixed??
hi there,
it seems as if i had the same problem. i got an htc magic with android 1.5 (swiss edition), i guess, and after i installed alarmania and had it alarming, it rebooted. instead of showing me the home screen, it just shows a htc brand and makes a sound, and repeats this after maybe 30 seconds.
i tried taking out the battery for some minutes, didnt work. i tried to go to safe mode (pressing menu and power), but it fell into the same circle, as well as when i tried to do a factory reset. i also tried to take out the battery for 20 hours, but same reaction.
does anyone have an idea what to do? ill try to call htc tomorrow.
thx for your help,
aeronaut
ps: please excuse my bad english, but im swiss. this is the only forum where i found similar problems to mine.
aeronaut said:
hi there,
it seems as if i had the same problem. i got an htc magic with android 1.5 (swiss edition), i guess, and after i installed alarmania and had it alarming, it rebooted. instead of showing me the home screen, it just shows a htc brand and makes a sound, and repeats this after maybe 30 seconds.
i tried taking out the battery for some minutes, didnt work. i tried to go to safe mode (pressing menu and power), but it fell into the same circle, as well as when i tried to do a factory reset. i also tried to take out the battery for 20 hours, but same reaction.
does anyone have an idea what to do? ill try to call htc tomorrow.
thx for your help,
aeronaut
ps: please excuse my bad english, but im swiss. this is the only forum where i found similar problems to mine.
Click to expand...
Click to collapse
This won't help you at this point but there seems to be a trend happening. Could it be Alarmania!? My suggestion would be to not use that app as it seems to cause problems. As per the camera causing the same issue, I'm not sure if there is an update for your phones but I just recieved an update for mine (Rogers HTC Magic) and I also got stuck in a boot loop after installing the first update. I had to use a Mini SDcard adapter that I purchased at my nearest electronics dealer for ei. BestBuy. It came with a class 4 4gb SDcard and it fits on my keychain. Basically you can use this to put a new IMG on your SDcard and then reboot your phone into fastboot. The IMG will automatically install (just follow the instructions). One issue may be finding the new correct IMG that you need but I`m sure you won`t have too much of a problem finding it on an established forum such as XDA. Good luck
thx for your help, but im not able to "restart" my phone normally - as i said, not even the factory reset mode is working. any other idea without flashing the ROM?
flashing only
thank goodness I've made recovery image just before installing Alarmania - Alarms is the same
Alarmed Litle is one that worked but it crash every system start
I was having the same problem, but this, which I found on the "Canadian HTC Magic Gets Sense UI and 911 Fix" threat at androidguys.com
"If you're getting the never-ending boot screen, your phone is -not- bricked. you just haven't finished the second part. you NEED a micro-sd adapter. Turn the phone off (take out the battery), and have a micro-sd card adapter. while the phone is off, take out the sd card and plug it on your comp and delete SAPPIMG.zip from the memory card. Once that's deleted, you need to extract "HTC_Magic_Update_File2.zip" and move "SAPPIMG.zip to the memory card (it's got the same name as the first "SAPPIMG.zip" file, but the second one is supposed to be around 85mb, so don't confuse the two) after that, just repeat steps 3-8 from the first part and that should finish the update on the phone. (this part takes a while, so be patient)"
Cheers
Yes but it is only when "flashing phone was aborted".
It is not for "after instaling Alarmania" on a phone without
Sense UI.
Data WIPE not worked for me, only reflashing phone with my saved flash image (thank gooddess that I've backuped my phone beforehand) done the trick.
well, its funny, i understood the reset page on the htc homepage wrong - i called their hotline, and i was able to reset it. but some days after, i have the same prob. i dunno if it is caused by any other app i have installed during these days (i do not remember as well), but ill try to get a newer rom onto my magic
Hi, my hd2 started going a bit funny today, running very slow, so turned it off and on again, solved the problem for a while, but then did it again later. I thought it might be the system memory being low, but looked and it had about 40mb free. I tried turning it on and of again, this time when it started up the program that loads the 1st time you turn it on started, after getting thru that, it couldn't load up htc sence, it was running really slow and came up with system memory critically low warning, I loaded up file manager, and it was showing all the folders "my docs, program files, ect" had doubled or duplicated themselves? Maybe windows had reinstalled them? anyway turned the phone off to see if it was just a glytch, now it wont load up at all! gets to the white "htc" screen and shows the usual rom info at the bottom but goes no further? I dont know what to do
Thanks for any help
Hi. I had the same problem the other night. wasnt doing anything special on the phone. I soft reseted the phone it did exactly the same as yours. Just got stuck at the bootscreen. Had to do the old trick..............hard reset!!
Happened to me twice, and twice hard reset. It happened again this morning when I uninstalled Cookie's Home Tab 1.7 to install 1.71. After the uninstall, it didn't load Sense. It still works with all other functions, so I downloaded and installed 1.71, soft reset, and home screen is back.
Maybe worth a try...? Good luck!
Thanks guys, I ended up having to do a hard reset, stupid phone
Wouldnt be so bad but I had't backed up my contacts,
hey so today morning my phone froze up and i took the battery out and ever since it wont load htc sense..i tried rrestarting it many diff ways and still the sense doesnt load..what can i do to fix this? also i had bsb tweaks and cookie home tab on it for over 2 months. i am using the oem rom.
desiplaya172 said:
hey so today morning my phone froze up and i took the battery out and ever since it wont load htc sense..i tried rrestarting it many diff ways and still the sense doesnt load..what can i do to fix this? also i had bsb tweaks and cookie home tab on it for over 2 months. i am using the oem rom.
Click to expand...
Click to collapse
Don't Panic
Okay, so let's get a little more info:
How far into the boot process does it get? You say "sense" doesn't load but you don't say if the phone freezes or if it goes blank or shuts down or what.
Have you installed any new apps, especially right before the phone froze?
Why are you removing the battery instead of hitting the reset button?
If you installed any applications to the microSD card, this may be a cause as well. Try removing the microSD card before turning the phone on and see if that helps. If it does, you will want to remove that program and install it to the phone instead.
I'm thinking that you are a candidate for a Hard Reset. If you can't get your phone to boot, you will have to do this anyway. Problem is, this will delete all of the changes you made to the phone, including all installed apps and contacts. It sucks, but it will probably be necessary.
Snarksneeze said:
Don't Panic
Okay, so let's get a little more info:
How far into the boot process does it get? You say "sense" doesn't load but you don't say if the phone freezes or if it goes blank or shuts down or what.
Have you installed any new apps, especially right before the phone froze?
Why are you removing the battery instead of hitting the reset button?
If you installed any applications to the microSD card, this may be a cause as well. Try removing the microSD card before turning the phone on and see if that helps. If it does, you will want to remove that program and install it to the phone instead.
I'm thinking that you are a candidate for a Hard Reset. If you can't get your phone to boot, you will have to do this anyway. Problem is, this will delete all of the changes you made to the phone, including all installed apps and contacts. It sucks, but it will probably be necessary.
Click to expand...
Click to collapse
1. everything loads up until it says htc sense loading.. and it just stays like that forever..i can access the start menu settings/etc but no sense.'
2.no apps have been installed or downloaded anything from emails on the phone in over 4 days.
3. i have hit the reset button, removed the battery..nothing seems to work. even have taken the microsd card out and tried the hard reset still nothing..
is there anyway to reformat the hole phone? im guessing thats my only option correct? (any program i can use to back up my contacts..i have a mac so its got to be mac compatible?)Thanks
desiplaya172 said:
1. everything loads up until it says htc sense loading.. and it just stays like that forever..i can access the start menu settings/etc but no sense.'
2.no apps have been installed or downloaded anything from emails on the phone in over 4 days.
3. i have hit the reset button, removed the battery..nothing seems to work. even have taken the microsd card out and tried the hard reset still nothing..
is there anyway to reformat the hole phone? im guessing thats my only option correct? (any program i can use to back up my contacts..i have a mac so its got to be mac compatible?)Thanks
Click to expand...
Click to collapse
The "reformat" option you are thinking of is the Hard Reset.
Check out this vid to see how to try that:
desiplaya172 said:
1. everything loads up until it says htc sense loading.. and it just stays like that forever..i can access the start menu settings/etc but no sense.'
2.no apps have been installed or downloaded anything from emails on the phone in over 4 days.
3. i have hit the reset button, removed the battery..nothing seems to work. even have taken the microsd card out and tried the hard reset still nothing..
is there anyway to reformat the hole phone? im guessing thats my only option correct? (any program i can use to back up my contacts..i have a mac so its got to be mac compatible?)Thanks
Click to expand...
Click to collapse
Go to Settings\ Security\ Factory Reset. Then it asks you to type "1234" and hit Yes. That's it. Possimpible.
desiplaya172 said:
1. everything loads up until it says htc sense loading.. and it just stays like that forever..i can access the start menu settings/etc but no sense.'
2.no apps have been installed or downloaded anything from emails on the phone in over 4 days.
3. i have hit the reset button, removed the battery..nothing seems to work. even have taken the microsd card out and tried the hard reset still nothing..
is there anyway to reformat the hole phone? im guessing thats my only option correct? (any program i can use to back up my contacts..i have a mac so its got to be mac compatible?)Thanks
Click to expand...
Click to collapse
You might want to try and restart it but take out the SD Card. That happened to me once and I tried that and it launched ( i knew about this because that used to happen to my wing before) it managed to bring sense back but at the end of the story I had to hard reset it and start from scratch!
I've tried a search but only threads with 1000+ replies are coming up and it's impossible to find an answer.
I'm running the latest energy rom and have been for about 3+ weeks. Nothing new has happened on the phone recently, it just decided this morning that sense would not load. I've tried resetting, replacing battery, sim, storage card, red button reset and no change. Must have reset at least 20 times.
Is there a way to fix sense without a hard reset?
something must of been installed, deleted, corrupted
I had a problem installing .NET and CHT which resulted in Sense not loading. Had to do a factory reset (hold volume buttons etc) because nothing would get around it.
Yeah there seems to be no response to dead sense. I've removed the energy rom and gone back to leon
go to all setting, today, and tick sense.