I was lucky enough to be able to take advantage of the recent Orange contract change palarver and move to T-Mobile. Much cheaper contract, twice as much data and not having to deal with Orange's 'interesting' outlook on customer service.
Not sure what this will mean but http://news.bbc.co.uk/1/hi/business/8243226.stm
I don't think so large mergers are ever good for the customer though.
Practically-speaking they will probably get past the regulator with a bit of begging as O2 and Voda still own a decent chunk of the market, and the T-mob people will benefit from the better backbone capacity of Orange. The whole contract escape thing will still apply as it's in EU law - if the new company ups prices in the future, people can envoke the cancellation clause then just as they did last month. I imagine they'll reprice only when the brand names merge, and only to the bare minimum, as they know people will exploit it to death. You can't keep the same prices forever though, as everyone's copying each other so switching will be less tempting as time goes on.
Sidebar - if you're using data a lot, Voda UK is the place to be as they're finally rolling out their new backbone. HSDPA at up to 14 mbits to all existing customers instead of the 3 to 7 mbits everyone else caps at, and no handset upgrades required. Initial testing proves it works as advertised, though of course depends on the signal strength.
Does this mean that if the do merge, we will be able to cancel our contracts etc again???
Thanks for the reply Spartan. Will look into Vodaphone.
I don't think contracts will be able to be broken unless they change charges or similar. . .
c_lee said:
Sidebar - if you're using data a lot, Voda UK is the place to be as they're finally rolling out their new backbone. HSDPA at up to 14 mbits to all existing customers instead of the 3 to 7 mbits everyone else caps at, and no handset upgrades required. Initial testing proves it works as advertised, though of course depends on the signal strength.
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Click to collapse
Pull the other one.
Vodafone may be rolling out 14.4Mbps in about 3 places but for those of us who live in the majority of the rest of the country, it's just a slap in the face.
Personally, given the choice between HSDPA coverage with O2, Orange or T-Mobile or not even getting 2G coverage with Vodafone, let alone high-speed data, I know who I won't be choosing.
As for all this talk about cancelling contracts, read the article again - even if the merger is approved, both brands will operate under their own names for the first 18 months or so whilst all the admin gets sorted.
Step666 said:
Pull the other one.
Vodafone may be rolling out 14.4Mbps in about 3 places but for those of us who live in the majority of the rest of the country, it's just a slap in the face.
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Their service is currently live for the centers of London, Birmingham and Liverpool simply because those are the three cities with highest HSPA usage density, though it's apparently being rolled out to the whole country over the next 6-12 months. It's a heck of a lot of work, but Voda insist it will happen, and none of the other operators will say they're even considering it. Some say they can't afford it, some say they're waiting for HSPAE/LTE before doing any upgrades.
As I said it is indeed dependent on your RF path and the cell load, but the point is a BTS capped at 14M will be able to run far more users at typical 3-bar rates (1 to 5M), which if you've tried to pull data in the centre of a city with 5 bars on your phone you know is a big problem - we hit the backhaul capacity very easily. Of course in the middle of nowhere your data rates won't be any good, but it's supply and demand; if it's only you out there it's uneconomical for anyone to install a cell tower. Femtos are available though, so you can turn your DSL line into a domestic 3G base station.
As I also said, T-mob/Orange prices are only likely to change at the rebrand stage and only where absolutely necessary, but it's still the case that when they do happen the contract escape clauses are still very much there. I doubt you'll get to save much as I guess all the operators will have upped their prices (specially if there's less competition), but we we've seen many people want to get out of long contracts for other reasons.
As my sig says, I don't use Voda nor do I have any connection to them. In theory I use Orange, as they provide Three's 2G capacity, but I wish I didn't!
c_lee said:
...though it's apparently being rolled out to the whole country over the next 6-12 months.
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Last I heard, it's continuing roll-out was 'on an ongoing basis'.
But the problem for those of us who live somewhere other than those certain parts of London, Birmingham and Liverpool is that Vodafone's plans are ridiculously vague - sure, they plan to roll it out to the rest of country but what does that mean exactly?
Does that mean they're going to be increasing the amount of the country that they cover or are they merely going to upgrade the speeds in the few places that they already offer coverage? Because, if it's the second option, it still leaves a lot of people out in the cold because Vodafone's coverage is already pretty crummy - they're a long way off being the best network for coverage.
As for femtocells, what a joke.
If your broadband speeds are good enough to make installing one viable, why would you then want to use a mobile-based internet connection and not just your landline instead?
Anyway, speeds are just one element of offering a practical cellular data service to customers - obviously (as I've already mentioned) coverage is another factor, one that Vodafone currents fails quite badly on and there's also the issue of download allowances, another area that Vodafone is really quite poor for.
Going back to the point at hand though, I for one doubt that T-Mobile and Orange merging will cause end customers to be worse off - T-Mobile hasn't been a big player for a while, they're not particularly competitive so I honestly doubt that their disappearance as a separate entity will be that big an issue.
In fact, I reckon it'd probably be better for customer in the long run - being leapfrogged in this manner will, hopefully, force Vodafone and O2 to up their game - both are guilty of a lot of complacency of late so to be taken down a peg or two and forced to approach the market from a disadvantaged position could well be a good thing.
Firstly the roll-out will happen to all existing Voda 3G BTS nodes, as the backhaul upgrade is required for other purposes. Installing new BTSs is a different matter entirely, and I agree they're not great in rural areas (but then no one operator is ahead of the game on that one. Our office is in the middle of the countryside and we get a decent Three signal purely by chance - no 3G from anyone else - but a few miles down the road at home only Orange will work.
All the operators are gradually populating the dead areas where there's a demand, but nobody's going to put 3G in where there aren't enough customers and there's a 2G signal available - the priority is going to the zero signal areas first, and only those where people are calling them and complaining about it.
Agree a femtocell is a strange idea if you use your landline for calls and DSL through a PC, but many people run their entire lives through their cell number, and forwarding it to a landline costs you money when someone calls you. Femtos mean you're not paying for the calls in either direction, and helps people who don't have a wifi-enabled handset to pull down 'free' data.
I would like to start by thanking you for your reply, it makes for interesting reading.
But I reserve the right to remain cynical (I'm Scottish, what do you expect...). Large parts of Vodafone's 3G network don't even support 7.2Mbps yet, so I just don't see them upgrading it all to 14.4.
As for the problems with signal, I'm not talking about rural areas.
Where I work is in a built-up area, near the centre of a large town and, as it happens, right across the road from a mobile phone mast. Every network except Vodafone offers HSDPA coverage but to just make a call on Vodafone you have to hang out a window or head off down the street waving your phone in the air to get signal.
I see what you're saying about some people's lives being run through their mobile but I still cannot quite see the use of femtocells.
If a person's phone is that important, then they would be unlikely to be using a network that offered such poor coverage in their home. Alternatively, if they already have reasonable 2G coverage, then why get a femtocell to aid 3G coverage when you have a perfectly good landline internet connection which will be cheaper to use, almost certainly offer a faster speed and will definitely have a larger usage allowance; not to mention that no-one in their right mind would argue that the web experience on a phone can match that of a proper PC or laptop.
A femtocell doesn't give you free data, nor does it give you wi-fi access - it merely improves the network signal strength/coverage in your home but you still have to pay for data the same way you would if you were out and about.
In your case, you can find the local spread of BTSs using Ofcom's Sitefinder database - www.sitefinder.ofcom.org.uk - and one trick to see what BTS your phone is hitting for data is to open Google Maps with the GPS option turned off - "your location" is then that of the BTS you're downloading maps from.
If your operator's own map claims good coverage for your house, but in practice you don't have any, then it's ether a line of sight issue (something conductive between you and the antenna) or a terrain dip (sectors put out a roughly-horizontal beam, angled down a few degrees, so if you're above or below it because of your relative heights, you can be over the road from the thing and not get a signal). In modern houses, we've also seen issues with foil-backed cavity wall insulation acting like a Faraday cage and ruining your signal until you're near a window. Either way, phone the operator and let them know - coverage is only altered when someone tells them it's not as good as they think it is.
Just FYI, a femtocell uses your existing DSL ISP's connection for all the data, including voice packets, and simply routes them to the mobile operator's gateway IP address - so depending on your operator and service plan they may or may not be counted as airtime minutes/bytes. Voda does count them, however that's not the norm as you're in effect paying twice for the same megabyte (to your ISP and to Voda); but as so few people have femtos in the UK, nobody's grumbling enough to be heard.
c_lee said:
Firstly the roll-out will happen to all existing Voda 3G BTS nodes, as the backhaul upgrade is required for other purposes. Installing new BTSs is a different matter entirely, and I agree they're not great in rural areas (but then no one operator is ahead of the game on that one. Our office is in the middle of the countryside and we get a decent Three signal purely by chance - no 3G from anyone else - but a few miles down the road at home only Orange will work.
All the operators are gradually populating the dead areas where there's a demand, but nobody's going to put 3G in where there aren't enough customers and there's a 2G signal available - the priority is going to the zero signal areas first, and only those where people are calling them and complaining about it.
Agree a femtocell is a strange idea if you use your landline for calls and DSL through a PC, but many people run their entire lives through their cell number, and forwarding it to a landline costs you money when someone calls you. Femtos mean you're not paying for the calls in either direction, and helps people who don't have a wifi-enabled handset to pull down 'free' data.
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Three is the only provider with any kind of 3G coverage in our town (rural shropshire) they claim to best 3g coverage in the UK - and my experience with them backs that up - im with Orange for my phone and Three for my dongle.
Sorry to bring the speed issue again but I read this the other day, which is rather fitting to some of the discussions we've been having of late.
Related
am I right in presuming O2, Orange, Tmobile and Vodaphone will be selling the Universal.
which has the widest G3 coverage.
Which will be the cheapest.
Will the different models be the same spec with different cosmetics.
cheers
SteveW
T-mobile hasn't technically launched their 3G network (except for a laptop data card). It is due to happen in October. So no coverage or tariffs yet - but the rates they offer for their data card are here: http://www.t-mobile.co.uk/Dispatcher?menuid=phones_im_cc3g_wic
Vodafone - god knows. They seem to believe that their 3G tariffs should be a secret. Coverage is here: http://www.vodafone.co.uk/coverage.htm?zl=5&x=-1&y=-1&st=UK Postcode&ct=gprs
Orange - offer 30 minutes free video calling per month and 1000MB data per month free of charge for three months. Then you choose one of their standard data plans (currently here - http://www2.orange.co.uk/servlet/Sa...=OUKService&t=Service&cid=1096023564495&tab=2). Coverage is here: http://coverage.orange.co.uk/uk/UKCoverageSearch.htm
O2 - data tariffs are here: http://www.o2.co.uk/business/tariffs/datatariffs/0,,203,00.html Coverage - no idea.
I would imagine the hardware will be the same for all - it has been with previous HTC models. The only prices for buying the actual Universal itself have come from O2 - from free to £179.99 to £229.99.
You are forgetting the BEST 3G network in the UK.
80% coverage and always increasing, best 3G phones, best expertise, been going the longest and approprately named!
3!!
I am planning on buying one from O2, unlock it asap and then bung in a 3 sim card and happily vid call from there.
I'll be honest.
Currently, the other networks which have 3G services, Orange, Vody, T-mob and o2 are rubbish at it.
Vody have the second best coverage (about 40%) but they have seemless connections between 2.5g and 3g unlike 3 who's 2.5g service is provided by O2.
And in case you didn't know... O2 have the worst 3G coverage in the UK, they started too late and know if they don't have 80% by 2008 (i think), I am not sure whether they will loose their 3G operating license. They current;y have around 12%.
For more info on 3g go to www.3g.co.uk
would they not roam on eachothers networks ?
they do here at least with gsm
mainly because 3 have a very poor coverish and only have utms
so they have to change to gsm when ever they cant get strong enough signal
Biohead said:
You are forgetting the BEST 3G network in the UK.
80% coverage and always increasing, best 3G phones, best expertise, been going the longest and approprately named!
3!!
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Is this an ironic use of the word 'best'? 3 have the dubious distinction of being the officially most compleined about technology company of 2004. Their network stinks, their phone return rate is through the roof, their customer service (based in India) seems to believe that answering the phone is entirely optional.
As a company and a service they stink worse than 3 month old fish...!
I am planning on buying one from O2, unlock it asap and then bung in a 3 sim card and happily vid call from there.
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Tell me - how do you expect to use your Exec to surf the internet - being as 3 restrict you to a 'walled garden'...?
I'll be honest.
Currently, the other networks which have 3G services, Orange, Vody, T-mob and o2 are rubbish at it.
Vody have the second best coverage (about 40%) but they have seemless connections between 2.5g and 3g unlike 3 who's 2.5g service is provided by O2.
And in case you didn't know... O2 have the worst 3G coverage in the UK, they started too late and know if they don't have 80% by 2008 (i think), I am not sure whether they will loose their 3G operating license. They current;y have around 12%.
For more info on 3g go to www.3g.co.uk
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I don't know whether those figures are correct or not (source please?) but 3 has an incredibly patchy network full stop. Not only are you lucky to get reception at all in some areas but moving from a 3G area into a GPRS area gets you cut off virtually every time. The same applies to voice calls - move from an area with 3 coverage (so very easy to do) and the transfer to GSM cuts you off.
I'll take a smaller 3G coverage with seemless GPRS transfer every time.
Not to mention - in order to do what you suggest you need to take out a minimum contract with O2 on top of your 3 contract.
Bad, bad advice...!
I suppose I only use them now since I actually live in a reliable signal. If I want to surf the net I will use the wifi. I have access to 2 of my own network (long story) and tens more where I live.
3 do have a patchy network, but it is also the largest one.
Don't forget, that many people complained about the original hansets (the NECs) and they believe that that is how three will always be. The latest handsets don't have any problems
As for the O2 contract, I'm taking it out for the wife who will use it on her Moto V620.
O2 coverage is here: www.webmap.o2.co.uk
Last I heard was around 40% 3g coverage but that was some time ago. I use their 3g data card and its pretty darn good.
here 3 are becomming inc unpopular they are the only utms network currently but i bet very soon after the other phonecompany's here
just the utms bandwagon they will have a bigger network and 3 will roam more on their network then the other way around
I'm not saying anything for definate, but theres been a leaked memo from 3UK about 3 offering a data service as of 1st september.
But if it is the destruction of the walled garden, it's gotta be better than Vodafone £7.50 per mb for payg people.
i-mate JASJAR
Just to let you know I have ordered a i-mate JASJAR (Crap name) from expansys UK. 4 day delivery.
I went for the Vodaphone because we just moved premises this weekend and the O2 coverage is poor.
Cheers
SteveW
Haha, the hatred for 3 in this thread is funny.
Also unfounded. Network of the year two years running, guys..... if you didn't buy from e2save and other cashback dealers you'd get fine customer service from the likes of myself in your local 3point.
I wrote them an email asking why my data connections were so slow. Here was my reply:
Hi *****,
Thanks for your email to Virgin Mobile about your new phone.
We can only provide you with the information that's stated on the website when it comes to the technical information as we're not given any additional facts of the phone. After checking the website it doesn't state anything in regards to what the speeds should be when the phone is connected to the internet. If you'd like to take a look, click here.
There isn't any speed caps involved on your Virgin Mobile contract. Your HTC HD2 is able to connect at up to 3.5G, also known as HDSPA. You may find the connection slow if the tower you are connecting to is a 2G tower. You can identify what speed your connection is by looking at the top-right corner of the phone, a G icon would mean a slow connection. A 3 or a H should allow you to view web pages extremely quickly.
If you find that you're not getting on with the phone and you're unhappy with how it runs you've got 28 days from purchase to return the phone.
We hope that the above information provides useful.
If there's anything else we can help you with, just reply to this email. You can also give us a call on 789 from any Virgin Mobile phone – it's just 10p, no matter how long you talk for. Or, you can call us on 0845 6000 789 from a fixed line phone. These calls are charged at local rate.
Kind regards,
*****
Virgin Mobile
So I've got a phone capable of 'up to 3.5G' but they make no claim about what speeds I should be getting.
Bear this in mind if you're thinking of going Virgin too.
There is no network in the world that can gaurantee that you will be getting HSDPA speed 100% of the time.
Thats just common sense mate.
:facepalm:
Audio Oblivion said:
There is no network in the world that can gaurantee that you will be getting HSDPA speed 100% of the time.
Thats just common sense mate.
:facepalm:
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You are correct.
But surely there should be a minimum amount of service a customer should expect.
Imagine a water utility company saying they couldn't guarantee how much water would come through the pipes, but you should pay your bills anyway for 'up to' a certain amount of water per month. And if it falls to a cupful of water per day, then too bad, it just means your neighbours were using a lot of water, tough.
I'm not expecting full speed 3G. I'm expecting pages like this one to load faster than 1 minute later, and without constant drop outs when I'm sat still in a chair in central London with full bar reception and my phone displaying 3G at the top.
There are so many variables to consider, forum usage can slow down, bandwidth usage in your area, atmospheric conditions etc, I'm also on virgin and when browsing this site on opera via 3G speeds are plenty addequate, no more than 3 seconds between links.
Sometimes i will get dropouts too but they are very rare the 3G network is massively over stretched with the popularity of 3G dongles and people sat there torrenting and what not, this is why the FUP is in effect, the 3G network at the moment cannot sustain a free for all.
Having said this you should be expected to get a reasonable service, in the past when on Tmobile, same as Virgin as it happens I have complained when not having any service for 3 days and they have knocked a few quid off my bill.
I found this on another forum from a poster called DBMandrake:
----
Having been with Virgin (with my iPhone) and then leaving them due to their poor data network I feel I should comment here.
Virgin can not (or will not) provide true HSDPA speeds on a mobile plan. Even if you see an HSDPA indicator on your phone, at best you will get around 350kbit/sec, which is standard 3G speed not HSDPA, as they throttle the bandwidth. You can get HSDPA speeds on a mobile broadband dongle from Virgin, but not on a data plan for a phone.
Before a dozen people jump in and say "but I get more than 350Kbit on Virgin", some older grandfathered plans may still have uncapped speeds, but currently selling ones do not.
I contacted technical support on more than one occasion regarding this and they were unable to do anything or offer any means of increasing the speeds above 350kbit, (even by paying more) and were unaware of what speeds I should be receiving in the first place, and had no idea whether 350kbit constituted an acceptable speed.
Secondly, Virgin put all web traffic through an image optimizer that dramatically compresses the images. While that may look acceptable on a 1 inch screen, and speed up page loads, it looks god awful on an iPhone screen, especially when zooming in, and there is NO way on a mobile phone to disable or bypass this image optimizer.
Both of these policies are in place because T-Mobile (whose network Virgin piggybacks on) also have these policies, except in T-Mobile's case you CAN pay more to get your speed uncapped (web 'n walk plus tethering addon) but you still cannot get the image optimizer disabled.
For these reasons (and others) I left Virgin and went to 3 and never looked back. No annoying image optimizer, and uncapped speeds which regularly exceed 1.2Mbit and go as high as 3Mbit in some locations, and far better 3G coverage to boot. No comparison if data is important to you as it is to me.
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http://www.talk3g.co.uk/showthread.php?p=36854
I can only assume it's a problem in certain areas, which by the nature of things there's not much that can be done, other than put more masts in, its purely down to location and network load.
But if the limit on Virgin/Tmobile is capped at 350kbit is that really a problem for general browsing, email and social networking? I certainly haven't encounted a lack of bandwidth since moving to virgin last week.
I would think the limit is there to keep the network usuable to all, as said before an unlimited uncapped network would surely grind to halt. If you read virgins T&C they state they cannot guarantee any speeds, to do so would be wrong due to the nature of the of the whole system.
I'll admit I'm being a bit hyper sensitve to the data rates. It's because I was really excited about the HD2 and really putting it through its paces. Which I can do, apart from mobile web, which is more of a gentle Sunday stroll after lunch... with my gran.
I appreciate that it's a bit of a phone mast lottery when it comes to data rates, but when you work in Zone 1 of London you'd expect the infrastructure to be better able to cope by now.
And I detest the whole 'up to' measurement on data when advertising plans. I understand why it's written such, but providers should have to provide a realistic picture of what the average punter can expect on a daily basis. Not what theoretical person could get while pigs are landing on the moon.
Virgin Speed
I have seen this in other forums.
I have gone to a speed test site (www.dslreports.com) and run from opera browser with both phones on my desk showing 4bars (H)
- on my HD with orange 1M to 1.2M
- on my HD2 with Virgin getting 200k - 250k.
Will be looking into this further with a view to returning HD2 under 28day return policy.
I have the TP2 on Verizon, and I would like the HD2. My biggest concern is dropping and poor cell reception. I'm in Orange County, CA, but I do travel around the U.S. occassionally. Please be honest and let me know how people who are on T-Mobile U.S. service what you think. Do you drop calls a lot? Poor connections? Dead zones?
I've had Verizon for 9 years, so I've been spoiled with great cell service. I RARELY get dropped calls and dead zone (I'm being honest). So I'm wondering what people think about T-Mobile.
you won't be disappointed
I haven't dropped a call in chicago though i wish data was like philly lol
whiteblazer01 said:
I have the TP2 on Verizon, and I would like the HD2. My biggest concern is dropping and poor cell reception. I'm in Orange County, CA, but I do travel around the U.S. occassionally. Please be honest and let me know how people who are on T-Mobile U.S. service what you think. Do you drop calls a lot? Poor connections? Dead zones?
I've had Verizon for 9 years, so I've been spoiled with great cell service. I RARELY get dropped calls and dead zone (I'm being honest). So I'm wondering what people think about T-Mobile.
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I've never had a dropped call... but the 3g signal sucks. It doesn't get 3g signals in buildings or houses. I really regret leaving at&t, which had great 3g signals. Also, looking at the t-mobile signal map, it looks like there's a lot of places in the US that don't get t-mobile.
I would suggest, if you can afford it, get the Telstra 9193 HD2 imported from australia and use At&t. You'll get much better service, at least 3g service.
3g & signal are great for me better than my friend with an iphone at&t i had tmobile since it was voicestream & the service has always been good but i say it all depends on your area givie it a try if you are not satisfy you could always go back as soon as you dont pass the 30days
Not for the HD2. Reception on this phone blows chunks. It makes a low signal a no signal. It switches over to EDGE at the drop of a hat. Anyone that switched to T-Mobile for the HD2 can't make a good evaluation based on that device, it truly blows. T-Mobile has an good soon-to-be HSPA+ Network in Orange County but I would avoid the HD2 at all costs.
Service
I live in Idaho. I have Att, it is ok, but don't get 3g. But I'm ok with edge. I have tried Tmobile,It was great in the town 14 miles from my home. But lost signal all the time. I would say from what other people say, is it's ok in big cities, but not rural. I would pay the extra, & get telstra, on Att. Actually, I did similar thing, just put my sim in from 10.00 data plan. I don't use much data so I'm not going to pay higher plan,, My bud in Pa has telstra,on att, loves it, no tmobile probs.
Former AT&T user for about 10 years - really depends on the area. I just got a T-Mobile HD2 and while the phone is phenominal compared to the current AT&T offerings (build quality, screen, etc.) the network in St Louis is VERY spotty. As others have said the 3g is very weak - as soon as you move say into a parking garage (3g worked with AT&T) it will immediately switch to Edge. Also there seems to be a ton of dead spots even in urban areas. The 3G speeds here at most get in to the 800 range where AT&T was well over 1200 BUT the latentcy and browsing speeds on AT&T seem slower. iPhones in this area suck up tons of bandwidth.
Traveling from say St Louis across to Atlanta on major interstates - AT&T is pretty much on Edge EXCEPT in really major cities like Nashville but other than that its Edge all the way to Atlanta. Used a AT&T Tilt and 8525 for this run. DON'T believe the coverage maps - as soon as I left St Louis it was Edge through Kentucky unless I passed a very populated city and the speeds were mediocre at best.
Until a radio ROM update is released that hopefully fixes the reception problem the phone will have issues. Call quality is just "ok" with some popping, hissing etc.
I think you'll be ok if you use it in MAJOR urban areas but if you go off route or go to some of the smaller cities/towns coverage will be pretty poor.
I only paid about 75 dollars for the phone with a two year commitment so I can't really complain - the only really bad decision on Tmobile part was to spec the phone differently than the European HD2 - finding cases, screen protectors that fit the phone at the moment is pretty difficult.
Nope you are better off with the htc incredible and stay on verzion
stim141 said:
Former AT&T user for about 10 years - really depends on the area. I just got a T-Mobile HD2 and while the phone is phenominal compared to the current AT&T offerings (build quality, screen, etc.) the network in St Louis is VERY spotty. As others have said the 3g is very weak - as soon as you move say into a parking garage (3g worked with AT&T) it will immediately switch to Edge. Also there seems to be a ton of dead spots even in urban areas. The 3G speeds here at most get in to the 800 range where AT&T was well over 1200 BUT the latentcy and browsing speeds on AT&T seem slower. iPhones in this area suck up tons of bandwidth.
Traveling from say St Louis across to Atlanta on major interstates - AT&T is pretty much on Edge EXCEPT in really major cities like Nashville but other than that its Edge all the way to Atlanta. Used a AT&T Tilt and 8525 for this run. DON'T believe the coverage maps - as soon as I left St Louis it was Edge through Kentucky unless I passed a very populated city and the speeds were mediocre at best.
Until a radio ROM update is released that hopefully fixes the reception problem the phone will have issues. Call quality is just "ok" with some popping, hissing etc.
I think you'll be ok if you use it in MAJOR urban areas but if you go off route or go to some of the smaller cities/towns coverage will be pretty poor.
I only paid about 75 dollars for the phone with a two year commitment so I can't really complain - the only really bad decision on Tmobile part was to spec the phone differently than the European HD2 - finding cases, screen protectors that fit the phone at the moment is pretty difficult.
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I don't see exactly what you're getting at. It's the HD2, not the network.. the signal might be weak but the HD2 totally drops the signal. Swap out your HD2 for a Motorola CLIQ or CLIQ XT and you'll see what I'm talking about. I'm not saying it won't ever switch over to EDGE again because the network still has some EDGE-only towers sprinkled in (said to be rectified in 2010+Fiber to the sites) but it will greatly reduce the occurrence.
8 years with verizon, 5 lines in south florida
Switched one line specificly for HD2 to tmobile. SUx 3g signal
Most of the tiem ti shows 3g or H but the connection is weak, i get mostly 300-500 range, once ina while it may spike to 800.
Cant even compare to Verizon, i had Droid.
Thinking to go wimax for Sprint. Same phone but better data output.
I've been with them all - Verizon, Tmobile, AT&T - even dating back to 'Cellular One'. I also used to travel far more in the US than I do now and I've never been disappointed with what is now AT&T's network or service area. Tmobile had been spotty for me.
If you're looking into an HD2, I'd recommend buying a T9193 and going with AT&T. It'll cost you more for the hardware but you won't be forced into a $30+/month data plan for two years because you can go with their 'MEdia Net' unlimited plan for $20/month instead, saving $10 per month over the data plan that iPhone users are forced into. IOW, the $240 it'll save you over two years will help reduce your private purchase of the phone to about $500 or less, if you shop hard and wait for a deal.
it would really depend on your own location i've had verizon< noproblems though many years ago. then moved over to nextel< its nextel:x then moved over to at&t (found this site) at&t I would always have drop spots, not random alsways a consistant few locations other than that it was fine. I recently switched to t-mo for the hd2 on no contract as i plan on moving over to sprint once the evo comes out. so far the best service has come from verizon though at the time I only had a flip phone. I would go back but haven't liked any of the phones and that was the only reason i left. I would stick with verizon and try out the incredible. I haven't encountered any issues being in the OC myself with t-mo service but its only been about a month and I haven't traveled out of OC.
picassoianctions said:
8 years with verizon, 5 lines in south florida
Switched one line specificly for HD2 to tmobile. SUx 3g signal
Most of the tiem ti shows 3g or H but the connection is weak, i get mostly 300-500 range, once ina while it may spike to 800.
Cant even compare to Verizon, i had Droid.
Thinking to go wimax for Sprint. Same phone but better data output.
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LOL.. I really hope you do pick up a WiMAX phone. If you think you're disappointed now just wait. Also the connection has nothing to do with it, if you're getting slow speeds that's because the backend of the network is still on one T1. When HSPA+ is enabled it will blow WiMAX out of the water.
BillTheCat said:
I've been with them all - Verizon, Tmobile, AT&T - even dating back to 'Cellular One'. I also used to travel far more in the US than I do now and I've never been disappointed with what is now AT&T's network or service area. Tmobile had been spotty for me.
If you're looking into an HD2, I'd recommend buying a T9193 and going with AT&T. It'll cost you more for the hardware but you won't be forced into a $30+/month data plan for two years because you can go with their 'MEdia Net' unlimited plan for $20/month instead, saving $10 per month over the data plan that iPhone users are forced into. IOW, the $240 it'll save you over two years will help reduce your private purchase of the phone to about $500 or less, if you shop hard and wait for a deal.
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When did you have T-Mobile?
whiteblazer01 said:
I have the TP2 on Verizon, and I would like the HD2. My biggest concern is dropping and poor cell reception. I'm in Orange County, CA, but I do travel around the U.S. occassionally. Please be honest and let me know how people who are on T-Mobile U.S. service what you think. Do you drop calls a lot? Poor connections? Dead zones?
I've had Verizon for 9 years, so I've been spoiled with great cell service. I RARELY get dropped calls and dead zone (I'm being honest). So I'm wondering what people think about T-Mobile.
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I have T-Mobile as my personal phone (Proud owner of The HD2) and have AT&T phone as my business phone (company gave it to me to use it)... So, here is the comparison:
Where I live the reception is very strong for both T-Mobile and AT&T - when you check their maps... T-Mobile has not failed me in last 5 years. I recall only one outage I have experienced and that was due to bad weather where I simply was not able to make phone calls to certain people. So my rating for T-Mobile is and stays 5 stars hands down...
Now AT&T - it appears to have faster 3G - like it is a big deal since I do not use it at all - but anyway, having faster 3G that's where everything stops. Call Reception is terrible, dropped calls all over the place, you get into the building you loose reception easily, etc. Therefore, can easily rate AT&T with lousy 2 stars - which they get only based on faster 3G.
Bottom line T-Mobile is definitely better in service where I live which is Chicagoland Northern burbs - but comparing it to Verizon? Well, I never had Verizon as I am not fan of CDMA networks - more like GSM person (habbit I brought from Europe I guess lol)... I heard Verizon is good with coverage; not that great in Basements - but having HD2 in mind - I do not think you will regret it...
PS test it out and see how it works - you can get that done and see for your area if it's working or not... good luck!
I don't know how many here use podcast app that download mp3 files such as google listen, but for me this has recently been very slow unless using wifi. No mater wich app, kernel, modem, rom... I can only get 10kB/s. I'm not over the 5 gig limit either and everything else is plenty fast as it should be.
It appears that tmo is slowing all mp3 files down except the amazon mp3 app. Has anyone else been having issues with this?
I've found one other thread on the tmo forums about the issue.
XDA App
My data connection was pretty crappy last week. Back to normal this week.
This has been going on for almost two months for me
XDA App
I haven't been able to dl car talk via npr podcast apps on 3g as of late, this would explain why
Sent from my SGH-T959 using Tapatalk
Amazon MP3 is slow on AT&T or T-Mobile for me.
This is impossible unless they are targeting particular hosts, but I think that might be illegal.
Sent from my SGH-T959 using XDA App
It's definitely not impossible. As to the legality of it, that may be more of a gray area. They can make many seemingly reasonable claims to justify it, including improving the efficiency of their network.
XDA App
Well I really hope this is not true because this will heavily sway my current somewhat positive view of them.
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SeanFloyd said:
Yeah, **** tmobile. Never realized how ****ty the network was till my gf got a Samsung Epic on Sprint. ****s all over tmobile.
Sent from my GT-I9000 using XDA App
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Sprint is garbage around these parts and they have traffic shaping as well - all carriers do. 4G a horrible experience because of the constant disconnects/loss of signal.
heygrl said:
Sprint is garbage around these parts and they have traffic shaping as well - all carriers do. 4G a horrible experience because of the constant disconnects/loss of signal.
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Can't comment on the 4g sentiment but her 3g on Sprint seems at least twice as fast as T-Mobile's 3g. I am living in the Phoenix area so there should be ample coverage.
SeanFloyd said:
Can't comment on the 4g sentiment but her 3g on Sprint seems at least twice as fast as T-Mobile's 3g. I am living in the Phoenix area so there should be ample coverage.
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You're kidding right? You must be in an area with a ton of T-Mobile customers because the last time I was out there Sprint 3G was complete garbage and I was getting 2-5Mbps easy with T-Mobile's 3G. Not to mention, Sprint's data card was switching back between 1X and EV-DO on Sprint and downloading any type of file at 27KB/sec. It was really pathetic and still is. There are rampant complaints about Sprint 3G in Phoenix right on this forum.. look in the Evo section.
This is definitely real. Just google it, people are complaining lots of places. It's odd because I can download other audio formats of the exact same file (or any other type of file I've tried) at normal speed. Speedtest confirms a solid 5.5mbps connection. I hit tmo up on twitter about it but haven't heard a response. Haven't tried calling them but others confirm they have.
I not sure it's illegal as of now. They control their networks until some form of net neutrality is passed.
yea ive noticed the same thing
I've noticed the same thing, google listen downloads over 3g are slow, wifi fast. When listening to shows on rapid transit, invariably the TCP connection will either break or I will hit the 'end' in the middle of the down load, and I'm left with like half a friggin download to listen to.
Slowing it down is easy to do. There are traffic shapers, the most popular ones are Sandvine and the Cisco Service Control Engine, that can pick out traffic and traffic signatures and rate limit them in hardware.
The legality is questionable if they don't disclose what they are doing up front.
I've been meaning to setup a vpn with home and the phone to avoid this slow down, but haven't found the time.
I actually spoke to a tmobile rep about this cuz I had experienced this problem for about a month. they went through the usual steps..... Turn off phone, take out sim card and battery, and ofcourse clear my browsers cache, that was a load of crap. Anyways the rep told me that I had an outdated sim card in my phone, I got a new one and still my downloads of twit podcasts and other MP3 files are slow as hell.
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Same issue with a Nexus S. Called tmobile, claimed they have never heard of the problem, but their engineers will look at it when they get a chance since it is a low priority issue. So lame. However, not everyone is having this problem, it almost seems to be affecting people in certain area's I for one am in Orlando.
It's not a problem, you've just wasted your time by calling in.. it's intentional to manage network traffic. Even Slacker streams are shaped.
heygrl said:
Sprint is garbage around these parts and they have traffic shaping as well - all carriers do. 4G a horrible experience because of the constant disconnects/loss of signal.
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Sprint has a bigger network 3G network than T-Mobile - Voice too. T-Mobile depends on Roaming for voice, and they aren't building out their data network - just upgrading them to HSPA+ (Software upgrade, not hard or expensive).
Traveling around with an AT&T or Sprint phone is a different experience than T-Mobile. Driving to Houston, my Vibrant was drops signal (Voice and Data) between major cities like nothing.
That never happened when I had an AT&T phone. I could basically be on 3G the whole way there... My phone would never become useless while traveling.
With T-Mobile if you travel to some cities you also run the risk of having nothing but GPRS for voice and no decent data connection. The risk of that with the larger carriers is much less. T-Mobile is decent in bigger cities, but outside of them (I'm talking, drive 3-5 miles out of some of them) they are terrible.
They're cheap because the service is cheap, compared to other carriers. AT&T and Verizon get by with charging more because their networks are huge by comparison, and while AT&T has had issues they have been consistently building their network out and adding capacity. T-Mobile and Sprint haven't (not that they need to, they aren't that large). AT&T just put up a new tower here, for example, so they're the only carrier around here with 3G/HSPA coverage.
T-Mobile gets voice coverage due to roaming contracts. Verizon and Sprint get little to no coverage here...
EDIT: GSM 3G is faster than CDMA 3G. There's really no argument about that. Of course, if T-Mobile doesn't have great towers/service where you live that can flip. But Coverage and Reliability > Speed, and that's why T-Mobile is still the smallest carrier despite having the best prices/plans. Their 3G network is too small, and unreliable especially if you travel and/or live outside of major cities.
ibous said:
It's definitely not impossible. As to the legality of it, that may be more of a gray area. They can make many seemingly reasonable claims to justify it, including improving the efficiency of their network.
XDA App
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Horrible since with that excuse they cap everything,while still selling in BIG LETTERS The FASTEST 4G NETWORK.
N8ter said:
Sprint has a bigger network 3G network than T-Mobile - Voice too. T-Mobile depends on Roaming for voice, and they aren't building out their data network - just upgrading them to HSPA+ (Software upgrade, not hard or expensive).
Traveling around with an AT&T or Sprint phone is a different experience than T-Mobile. Driving to Houston, my Vibrant was drops signal (Voice and Data) between major cities like nothing.
That never happened when I had an AT&T phone. I could basically be on 3G the whole way there... My phone would never become useless while traveling.
With T-Mobile if you travel to some cities you also run the risk of having nothing but GPRS for voice and no decent data connection. The risk of that with the larger carriers is much less. T-Mobile is decent in bigger cities, but outside of them (I'm talking, drive 3-5 miles out of some of them) they are terrible.
They're cheap because the service is cheap, compared to other carriers. AT&T and Verizon get by with charging more because their networks are huge by comparison, and while AT&T has had issues they have been consistently building their network out and adding capacity. T-Mobile and Sprint haven't (not that they need to, they aren't that large). AT&T just put up a new tower here, for example, so they're the only carrier around here with 3G/HSPA coverage.
T-Mobile gets voice coverage due to roaming contracts. Verizon and Sprint get little to no coverage here...
EDIT: GSM 3G is faster than CDMA 3G. There's really no argument about that. Of course, if T-Mobile doesn't have great towers/service where you live that can flip. But Coverage and Reliability > Speed, and that's why T-Mobile is still the smallest carrier despite having the best prices/plans. Their 3G network is too small, and unreliable especially if you travel and/or live outside of major cities.
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Verizon has better cover than both from what i read.
But here in Puerto Rico T-mobile is good,and i have data pretty much any were i go,they are cheap because they are the smaller guys not the big ones,and have a much better customer service than AT&T which ranked last.
Some of the best phone plans here were made by a company call Movi Star,before Movi start everything cell phone related here in Puerto Rico was ultra expensive.
In fact by the late 90's here you were charge by the minutes,in plans of 400 minutes and so and they counted both ways in or out,text ultra expensive as well,like .30 cents a text or more.
Movi Star actually came with the first all call receive free plan,and it was a hit,they also boosted the first pre-pay phones with unlimited receive calls free as long as you had balance to make calls as well.
Not only that they also came with the first plan here in Puerto Rico,that included both calls incoming and outgoing unlimited for a fixed price,in that time it was $99 dollars i remember it,it was like 1998 i think.
By that time the PRTC,Cellular One were the tops dogs here,and a 1000 minute plan on any of the 2 could cost you almost what Movi Star charged,but you only have 1000 minutes that counted both ways,with Movi Star it was unlimited.
Now that company is call Open Mobile and they sell just pre-pay phones,they are not as attractive to customers because they don't have a huge selection of phones,and they sell the phone to you without financial,unlike T-mobile and AT&T which sell you the phone cheap or free to tie you in the contract.
In fact they have the cheapest plan of any company here in Puerto Rico and have good signal to,they charge you $55 for unlimited calls, unlimited data,unlimited text.unlimited US long distance calls,Unlimited roaming in US,and even 411 (information to ask for numbers) Unlimited.
All that for $55 dollars,the only down side is that they don't use sim cards,and that only some Sprint phones are compatible out side the ones they sell you,and android phones like the hero are expensive like $300.
So you see usually the best plans comes from the smaller guys,because when they are big like AT&T they charge people what ever they want,is the number 1 reason why AT&T and T-mobile merge should not be allowed,because once T-mobile is in and the rest of the contracts are up,the abuse will begin,and believe me they will rise they price once your contract is done.
T-mobile service is not cheap because is bad,is cheap because T-mobile is not as big as AT&T and Verizon so to bring customers in they have to offer better prices,just because AT&T over charge for their services doesn't mean that what T-mobile is doing most be because their signal is bad.
I was just wondering what the opinions of T-mobile was for the members here. I have been on a Radioshack/AT&T employee plan since 2006 and even though I quit in 2008 I have continued to be on this plan. It was amazing (2000 minutes, unlimited text, and unlimited data for $25 a month), however I just received notice today from my old AT&T rep that I will finally be taken off it. I am currently looking at switching to one of the major US carriers and am looking at the plan prices. I want to stick with an Android phone, so I'll need data. Verizon's cheapest plan looks to be $89.99/month for what I want (450 minutes, unlimited text, 2GB of data), with AT&T and Sprint's around $10 cheaper. I rarely use minutes (average of 250 a month), but I text quite a bit so I would want unlimited text. I also don't use data much. My max in the past year has been 134MB, however I know if I have a faster phone I will probably use data more. I was looking at T-mobile's plans and noticed they are drastically cheaper. $49.99/month for 500 minutes, unlimited text, and 2GB of data. Is their service much worse than AT&T, even though they are both GSM? I'd hate to switch to them and end up hating my service.
So in short, does anybody who has had AT&T and T-mobile notice a major difference between the two? Would I be better with sticking with Verizon or AT&T or are they all about equal nowadays?
Thanks in advance!
I recommend you buy an unlocked phone (hello Nexus!) and get a sim card from Straight Talk. They are a MVNO that runs on the AT&T network. I believe plans are $45.
It always depends on your area. For years I used Cingular(now At&t) and I had pretty decent service. About 5 years ago, T-Mobile was carrying a phone I wanted, so I decided to switch. (This was before I knew about the glory of unlocking ;P). T-Mobile's network was so horrible I never (read:NEVER) got service within a 2 mile radius of my home, and about the same at work.
I couldn't make a phone call with out it dropping, so I was forced to switch back to At&t. The guy at T-Mobile pulled up a "coverage map" and it claimed I should have the best service right in the area I needed it. So it was a bunch of bull if you ask me.
My suggestion has always been to talk to people who you know in the area of where you will be using your phone. I know some people from around my area who get great reception with T-Mobile and get awful service with At&t. I honestly have no idea how it happens, but it does.
Another route would be to get the phone to test (perhaps one of their pre-paid, no contract options?) and use it for a few days. If you are unhappy, simply return it. If you are returning it because of bad coverage they HAVE to take it back and give you a full refund.
I still think the asking people around the area is the best option. Perhaps you could give a general location, and ask people on the forums who are located near by to give you some of their opinions on their coverage? Its probably the best way to be sure, if you ask me.
T-Mobile was great to me in the East Bay area of northern California, until last November, when they instituted traffic-shaping policies that meant every single JPEG image on the internet was horribly compressed into an ugly mess of artifacts and banded gradients.
I really miss T-Mobile's HSPA+ speed. AT&T just can't quite get as fast. But I'll take a 20-25% slower connection that isn't adulterated over a faster one that's been tampered with.
I've had ok experiences with T-Mobile. When I lived in Atlanta there were many areas where I simply didn't get a signal, but that's probably due to to the terrain. As suggested you should probably ask others in the area where you will be how their coverage is. In regards to plans, I'm on a contracted unlimited talk/text, 2GB data for $90. I'll be modifying that at the soonest opportunity... I guess at least the phone itself was cheaper at the time :/
Thanks for info!
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I've had T-Mobile for a few years now, and I can't wait to leave this company. I'm currently in the process of jumping ship. I've driven from California to Tennessee, Tennessee to Iowa, Iowa to Michigan, and back again. I've never seen such garbage coverage from a cellular company. I have a 4G compatible phone, but I've only ever seen 4G when I fly through Chicago's O'Hare Airport. Their 3G coverage area is also terrible.
So, Cons are as follows:
4G: What 4G?
3G: Doesn't exist
2G: Covers the entire country with data speeds barely faster than dial-up, unless you live more than 25 miles outside a big city, or in North Dakota in general.
Reception: It's a well known fact that T-Mobile cannot maintain or even guarantee any sort of standard level of service indoors.
Pros:
Pricing: They are cheap for a reason.
"Unlimited" Data Plans: They "throttle" them after a certain amount of time, and it's throttling to less than 2G speeds. In fact, you should try being throttled while trying to drive across the country using Google maps...
Customer Service: The only pleasant part of my time with T-Mobile.
cdchris12 said:
I've had T-Mobile for a few years now, and I can't wait to leave this company. I'm currently in the process of jumping ship. I've driven from California to Tennessee, Tennessee to Iowa, Iowa to Michigan, and back again. I've never seen such garbage coverage from a cellular company. I have a 4G compatible phone, but I've only ever seen 4G when I fly through Chicago's O'Hare Airport. Their 3G coverage area is also terrible.
So, Cons are as follows:
4G: What 4G?
3G: Doesn't exist
2G: Covers the entire country with data speeds barely faster than dial-up, unless you live more than 25 miles outside a big city, or in North Dakota in general.
Reception: It's a well known fact that T-Mobile cannot maintain or even guarantee any sort of standard level of service indoors.
Pros:
Pricing: They are cheap for a reason.
"Unlimited" Data Plans: They "throttle" them after a certain amount of time, and it's throttling to less than 2G speeds. In fact, you should try being throttled while trying to drive across the country using Google maps...
Customer Service: The only pleasant part of my time with T-Mobile.
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Those may have been YOUR experiences and I'm not discounting that BUT....
I have FIVE LINES with T-Mobile
NEVER HAVE I HAD an issue with signal or coverage indoors.
Full bars in my home, excellent signal (68dBm-72dBm).
Very good coverage in Jersey City, NJ where I live.
My husband whom travels all over the tri-state area (NY,NJ,CT) doesn't have any reception issues either.
Fast HSPA+ (yes, it's a 3.5G technology) speeds depending on the device used. (I have the Amaze,,Sensation and, a Nexus S on T-Mobile ATM)
Wasn't me!! I didn't do it!
I completely disagree with cdchris12 however I always lived in area with good T-Mobile coverage and their throttle speed is fast enough to view website and use Google Maps. I do find that depends on the phone, usually older ones can have problem keeping data and gps in door, unless you're next to a window. With newer big phones with good antenna is not so much a problem.
I'd say get an unlocked phone and go with T-Mobile prepaid $50/month plan which give you unlimited everything and throttle to 2G after 2GB of usage. Unless you need roaming which isn't available with prepaid. I have family and friends who use ATT 3G and T-Mobile 3G network is always faster to me. In fact, with a Galaxy SII with dual HSPA+ antenna I get speed excess of 20mbps. Straight Talk has the same plan for $45 I believe and they go through T-Mobile network.
T-Mobile also allows you to tether which ATT don't, although recently I heard they changed that for people with $70 plan.
You might also find this useful: http://forum.xda-developers.com/showpost.php?p=21604722&postcount=2
To get T-Mobile 3G you need a phone that support 1700/2100Mhz band.
In the East Bay area T-Mobile's HSPA+ speeds are really quite fast. I often saw 8-9Mbps downstream on my Galaxy Nexus before I switched to AT&T.
Unfortunately a fast internet connection is useless if your carrier alters all images on the internet so everything looks like dogpoo.
I have no idea what you are talking about, you might be accessing website through some kind of proxy like Opera Mini/Turbo. I know you will reply that that isn't the case, but I really can't think why that would be the case, but it has to be through some kind of proxy. I also notice some roms are set to connect to SimpleMobile by default instead of T-Mobile, which also causes problems. With Opera Mobile using desktop user agent, it looks exactly like my PC, and I've tried 5 different Android phones with T-Mobile. I haven't heard of millions other T-Mobile users complaining about degrading pictures quality from browser.
eksasol said:
I have no idea what you are talking about, you might be accessing website through some kind of proxy like Opera Mini/Turbo. I know you will reply that that isn't the case, but I really can't think why that would be the case, but it has to be through some kind of proxy. I also notice some roms are set to connect to SimpleMobile by default instead of T-Mobile, which also causes problems. With Opera Mobile using desktop user agent, it looks exactly like my PC, and I've tried 5 different Android phones with T-Mobile. I haven't heard of millions other T-Mobile users complaining about degrading pictures quality from browser.
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It's a proxy, but the proxy is on T-Mobile's end, not mine. It's a transparent proxy and it works exactly like the Opera Mini proxy, but I can't choose to turn it off. Connecting through a VPN would obviously fix the problem, but there's no easy way to force Android to auto-connect to a VPN every time I open the browser.
Trust me, I was thorough. The user agent wasn't an issue. The APN was set correctly. I spent over ten hours on the phone with T-Mobile's technical support and I hard reset the phones on both lines multiple times, restored to unrooted stock multiple times, and nothing fixed the issue. When I bought my Galaxy Nexus, I tested it before unlocking the bootloader and rooting it, and had the same exact issue.
Just to be absolutely sure, I even tested the issue on an iOS device (iPhone 3GS) and a WP7 device (HD7) with the same results--heavily compressed JPEG images when viewing any unencrypted page.
It no longer matters since I left T-Mobile for AT&T, which uses no such proxy.
Edit: I should note that I'm not the only one with this problem. Every person I know in the SF Bay area who uses T-Mobile has this problem. It may be automatic traffic shaping algorithms used on a tower-by-tower basis (which would explain why some people don't have the problem), but yeah, it's all over the place here. I tested demo phones in every T-Mobile store I could easily reach in the area--three in SF, two in Oakland, one in Berkeley and one in El Cerrito, and they all exhibit the same problem.
For example:
Actual quality, downloaded over wifi (180kb)
Very low quality, downloaded over T-Mobile 3G (55kb)
Yea, the compression thing on TMo is a well known thing. It doesn't bother me personally.
To throw in my experience with AT&T/T-Mobile here, I review phones as a side project. I've noted several differences in the two networks. Most are well known things that others have commented on. T-Mobile EASILY has better customer service. They always have. They pride themselves in their outstanding customer care. As long as you aren't being retarded or yelling at them, they will do everything possible to make you a happy customer.
As far as coverage goes, check the maps. AT&T has a bigger network footprint. T-Mobile has better network speeds. I get better speeds on T-Mobile 3G than on AT&T LTE. Obviously this is very dependent on location, but that's how it is here.
If you have coverage from T-Mobile and don't mind the picture compression, I strongly suggest it. I lived without 3G from T-Mobile for 2 and a half years while I was in the Army on base in Georgia. EDGE speeds are respectable from them. Their customer service and my ridiculously old $50 unlimited everything plan kept me going.
T-Mobile does throttle users once you reach your limits. I've never been throttled personally, but I've maxed out a test SGS2 just to see what it's like. You are still able to browse the web. No videos or streaming music, though. Speed tests put the throttling at around 70-110 Kbps. This is within EDGE speeds. Their unthrottled EDGE speeds are between 160-320 Kbps here. By comparison, GPRS speed drops down to about 20-40 Kbps.
My preference is for good customer service. T-Mobile has always been there for me, even when things got tight for me. I see no reason to leave them now. Look at the news just within the last 6 months. AT&T couldn't care less about its customers. It doesn't change anything until it gets sued.
cajunflavoredbob said:
Yea, the compression thing on TMo is a well known thing. It doesn't bother me personally.
To throw in my experience with AT&T/T-Mobile here, I review phones as a side project. I've noted several differences in the two networks. Most are well known things that others have commented on. T-Mobile EASILY has better customer service. They always have. They pride themselves in their outstanding customer care. As long as you aren't being retarded or yelling at them, they will do everything possible to make you a happy customer.
As far as coverage goes, check the maps. AT&T has a bigger network footprint. T-Mobile has better network speeds. I get better speeds on T-Mobile 3G than on AT&T LTE. Obviously this is very dependent on location, but that's how it is here.
If you have coverage from T-Mobile and don't mind the picture compression, I strongly suggest it. I lived without 3G from T-Mobile for 2 and a half years while I was in the Army on base in Georgia. EDGE speeds are respectable from them. Their customer service and my ridiculously old $50 unlimited everything plan kept me going.
T-Mobile does throttle users once you reach your limits. I've never been throttled personally, but I've maxed out a test SGS2 just to see what it's like. You are still able to browse the web. No videos or streaming music, though. Speed tests put the throttling at around 70-110 Kbps. This is within EDGE speeds. Their unthrottled EDGE speeds are between 160-320 Kbps here. By comparison, GPRS speed drops down to about 20-40 Kbps.
My preference is for good customer service. T-Mobile has always been there for me, even when things got tight for me. I see no reason to leave them now. Look at the news just within the last 6 months. AT&T couldn't care less about its customers. It doesn't change anything until it gets sued.
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This^^^^ %110. That being said, I've only experienced image compression in NYC, in a few areas (mostly midtown Manhattan). I live in Jersey City, NJ and haven't experienced it here. Even with image compression, images don't look THAT BAD....at least IMO.
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Babydoll25 said:
This^^^^ %110. That being said, I've only experienced image compression in NYC, in a few areas (mostly midtown Manhattan). I live in Jersey City, NJ and haven't experienced it here. Even with image compression, images don't look THAT BAD....at least IMO.
Sent from my GT-N7000 using Tapatalk
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For me, they looked so bad I was willing to pay $40 more a month to AT&T in order to make it go away permanently. The other line on my account is used by my partner, and she would frequently read manga raws on her phone. When the image compression started, the Japanese characters in the raw manga scans became totally illegible. She was, to put it mildly, rather upset. This is probably 90% of why she owns a smartphone and is willing to pay for it, so I'm sure you can see the issue here.
For me it was an aesthetic issue, but for her it was a functionality issue. In any case, we pay a little more a month, but we also get more--and I personally prefer AT&T's method of handling data. At least on AT&T if I want more than 3GB a month I can pay to get extra GBs. On T-Mobile, you'd get throttled regardless and EDGE in the East Bay is completely unusable.
I would have stayed with T-Mobile had I been able to figure out how to automatically log into a VPN every time I opened an app that pulled image assets from the web (the browser, the Android Market, etc). Unfortunately, the only solution I found also wakelocked the phone permanently, preventing it from sleeping and killing any semblance of good battery life.
synaesthetic said:
For me, they looked so bad I was willing to pay $40 more a month to AT&T in order to make it go away permanently. The other line on my account is used by my partner, and she would frequently read manga raws on her phone. When the image compression started, the Japanese characters in the raw manga scans became totally illegible. She was, to put it mildly, rather upset. This is probably 90% of why she owns a smartphone and is willing to pay for it, so I'm sure you can see the issue here.
For me it was an aesthetic issue, but for her it was a functionality issue. In any case, we pay a little more a month, but we also get more--and I personally prefer AT&T's method of handling data. At least on AT&T if I want more than 3GB a month I can pay to get extra GBs. On T-Mobile, you'd get throttled regardless and EDGE in the East Bay is completely unusable.
I would have stayed with T-Mobile had I been able to figure out how to automatically log into a VPN every time I opened an app that pulled image assets from the web (the browser, the Android Market, etc). Unfortunately, the only solution I found also wakelocked the phone permanently, preventing it from sleeping and killing any semblance of good battery life.
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I think that's the main problem with the way TMo handles it. It's not consistent. It seems to be worse based on location and usage. More compression in more populated areas or something. For me, I can tell that the images are compressed if I zoom in inside a webpage, but otherwise, it's business as usual.
Same with the data speeds. A lot of people say that it drops to regular GPRS speeds when they get throttled. I only tested it the one time with that review unit SGS2, but it wasn't that bad. 100Kbps is fine for web browsing. The problem seems to be that it's all very much a "your mileage may vary" situation.
AT&T is evil, but at least they are consistent.
They're all evil. We simply pick the lesser evil in any given location.
I'm kind of surprised that nobody's mentioned T-Mobile's Wifi Calling. It allows you to get service anywhere that has a Wifi network available, and you can do everything as normal (Call, text, internet) through your plan. I use it everyday, and I think it's great.
theholyfork said:
I'm kind of surprised that nobody's mentioned T-Mobile's Wifi Calling. It allows you to get service anywhere that has a Wifi network available, and you can do everything as normal (Call, text, internet) through your plan. I use it everyday, and I think it's great.
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It's nice to have, but kind of crappy that it still counts against you, even though you aren't using their towers...