Please help: Bluetooth problem - Touch HD General

I can’t get my HTC Touch HD to work properly with my JVC KW-NX7000 Navigation/DVD Receiver in my car.
I know the two are connected!
How do I know the two are connected?
On the display of my JVC I can see following:
- The signal-strength of my provider (Vodafone)
- The battery-status of the HTC Touch HD
- The Bluetooth icon has turned blue
- The address book is copied to the JVC
When I want to make a call from my JVC, it tries to dial the number and shortly after that I get an error-notice on the display.
I contacted both (HTC and JVC) about this problem, but neither of them came up with a solution to my problem.
HTC claimed that the problem was not with the HTC Touch HD but with the JVC and JVC (you guest it right) claimed that the problem was not with the JVC but with the HTC Touch HD.
When I turn on the display of the HTC Touch HD and then make a call from my JVC, everything works fine. I found this out by accident.
(After I tried to make a call from my JVC and got the error-notice on my display, I turned on the screen of my HTC Touch HD. I was very surprised to see that at the same time the call was made by the JVC.)
For some reason, the display of the HTC Touch HD doesn’t turn on when I make a call from my JVC.

Isn't there anyone who can help me with my problem?

I have the same problem with HTC Touch Pro

Related

Touch HD and BT Hands-free Car Kit: BT issue

I have a problem concerning the use of my Touch HD with my hands-free car kit (Nissan Qashqai). Pairing works fine as well as receiving and making calls. The annoying issue is the following:
Upon connection the display in my car shows the field strength as well as the battery status. The field strength indicator is OK, but the battery status indicator is always wrong. It always shows the battery as currently empty. It can be seen here, where as user having the same problem has posted a photo.
I already used HD Tweak and altered the bluetooth settings but without success. Also other WM6.1 devices don't show this issue. I suspect, someting might be wrong with the HFP 1.5 bluetooth profile in the Touch HD.
After reading this document I think that the AT+CMER command is not properly transmitted or the answer is not properly processed
That's as far as I came...
Can someone confirm this or even better: provide a solution for this?
Thanks heaps in advance,
Udo.
Hi
Yes, i can confirm this.
I think this is a Problem with communication between WM6.1 and the radio.
I am not sure, that the answer is not properly processed. Because the HTC TyTN II with WM6.1 works fine.
I believe that the AT+CMER command is transmitted to the wrong value.
I hope, anyone can help us
Sascha
Same problem for me, always empty battery with the Touch HD.
Works fine with my Windows Mobile 6.1 Diamond.
I own a HTC Touch Cruise II T4242 connected to Handfree of a Toyota Rav4 and i've the same problem. Battery status at thru bluetooth indicates always empty. I wonder if anybody come up with a solutions...
Bump...
Any solution yet?

landrover bluetooth problem

i have a 2008 landrover LR2 and i can't seem to use my touch hd with its bluetooth system. i just got the car back from the dealer and they told me that they updated the car's bluetooth software to the latest release. but it still doesn't work with the touch hd.
the phone pairs with the car, but i cannot make or receive calls through the car's bluetooth system. i had an unlocked htc tytn II before my touch hd, and that worked fine with my landrover. i figured that there wouldn't be a problem with the touch hd.
does anyone have any idea of what i can do? or anyone else have this same problem?
i don't know if there's a bluetooth tweak/fix/update for the touch, but i can't find it. i've already installed the touch hd tweak program, but i don't know how to adjust any of the bluetooth settings on the phone to maybe make it work better.
please help.
akhoury said:
i have a 2008 landrover LR2 and i can't seem to use my touch hd with its bluetooth system. i just got the car back from the dealer and they told me that they updated the car's bluetooth software to the latest release. but it still doesn't work with the touch hd.
the phone pairs with the car, but i cannot make or receive calls through the car's bluetooth system. i had an unlocked htc tytn II before my touch hd, and that worked fine with my landrover. i figured that there wouldn't be a problem with the touch hd.
does anyone have any idea of what i can do? or anyone else have this same problem?
i don't know if there's a bluetooth tweak/fix/update for the touch, but i can't find it. i've already installed the touch hd tweak program, but i don't know how to adjust any of the bluetooth settings on the phone to maybe make it work better.
please help.
Click to expand...
Click to collapse
I have similar problems with my Volvo XC70...no idea what to do, as I think the bluetooth versions are incompatible...funny because my Diamond worked fine.
If anyone has any ideas, I am willing to experiment. Thanks!
Solution..................................dont sell the HD, sell the car.......
Have the dealer get the bluetooth conecting......There shouldnt be any incompatible issues.
Try it with another type of car and then go back to the dealer and try in the same car you have to confirm that its not the HD
Hi,
See this thread. It's not exactly the same problem, but you can give it a try
Grz
my Touch HD (feb09) works fine with my Freelander2 (08) - BUT - sometimes the carkit sees a different "named" HTC. Weird ???
device name
owner name - my owner input
BT name - a bluetooth name I gave it using a "settings tool"
or string of numbers, gawd know where that came from ???
Keep trying....

issues with mercedes benz C Klasse

Hello everybody.
i am using my htc touch hd with latest dutty rom and my car is unable to find my phone, once solution is to make the car visible and find it from my phone.
my htc s710 worked fine on the same systen in the mercedes e - class, the car downloaded all contacts automatically.
but with the touch hd, the car does not find my phone.
visible mode and bt is enabled.
i am going to try duttys wm 6.5 r1 release now.
any suggestions ?
thanks
Do you have remote SIM enabled in your BT settings?
yes i have rsap activated.
but the car does not find my touch hd i tried several roms.
6.1 roms and 6.5 roms.
Right now i am using a 6.5 rom from dutty.
my phone finds the car, but the car does not find the phone.
its a mercedes audio 50 system which works just as a headset for me, i cant use sms or access my contacts.
once way is to send all contacts into the car.
Maybe you could find silly what I'm about to tell, but...
Have you tried an original stock ROM?
And: does your Touch connect with other BT devices without problems?
i can connect to my computer here, and to other mobile phones. and i can connect to my car.
But advanced bt options are only available if the car finds the phone and not the phone finds the car, i think.
my phone finds the car, and i can use it as headset... and i can call from the car, and i am able to send contact from the blackstone to the car.
but i cannot read/write sms or use rsap.
the car told me "no telephone found"
thanks

Bluetooth update

Hi all
I have some several issues with my HTC TOUCH HD bluetooth connection with my bluetooth carkit:
- the connection between the car and the HTC Touch HD always disconnect, in the middle of a phone call.
- the phonebook isn't showing up on the carkit through bluetooth.
- last calls either
- etc.
I have tried the followings:
- hard reset the HTC TOUC HD
- update the HTC TOUCH HD to the last 1.56 ROM
- update my bluetooth car kit with the latest manufacturer driver
I am now wondering if my problem can be solved by just updating or replacing the original 1.56 ROM bluetooth driver, with an improved one that can support my car kit...
My Bluetooth version is 2.0/2.0+EDR
Thanks for your help!
No one had experienced the same issue?
if you search around there are piles if incompatibility issues with car bluetooths
haven't come across any type of solution though

SAP connection problem

Hey guys,
I'm trying to connect my HD Mini with my Audi's rSAP adaptor (which is located in the center arm rest, so it's not the Audi in-built MMI-phone module). As far as I know the rSAP adaptor is identical to the adaptors available for VW and Skoda cars(?).
My Mini ist Vodafone branded, the ROM-Version is 1.11.162.1 (87652) GER, Manila-Version is2.5.20131825.1.
All of the first attempts to connect by SAP failed. After entering the 16-digit pin the HD Mini shows a message that the "Sim-Access-Adapter" wants to use a SAP connection. After accepting this screen the Mini shows the SIM Access profile on the bluetooth configuration screen for less than a second and then the HD Mini falls back to a hands-free connection.
After playing around with settings, resetting both devices I gave up and started a support call at Audi and HTC. When Audi tried at least to provide some helpful information, HTC provided less than nothing, their DACH support totally refused to provide anything! :sad: My previous HTC devices all connected fine to the rSAP-adaptor (though they weren't listed to be compatible with the adaptor). My Rose worked fine for months and also my S710 (by using the additional rSap sw-tool) are still able to establish a SAP connection while the HD Mini can't.
Then occurred the strange thing: My Audi MMI display showed the network strength symbol which is only shown if the Audi phone module have booked into my provider's net correctly.
I looked at the rSAP module: Same thing. It actually has booked into the net, which means the adaptor was able to read the SIM-card information. Next look to the HD Mini's display: It was booked into the net too but showed the "Sim-Access-Adapter" connected with Hands-free mode.
Since I'm using a Vodafone twin-card contract (second card is currently unused) having 2 devices booked into the provider's net can be explained but of course this state was extremly unstable:
My car's adaptor catched an incoming call and when I spoke and heard the voice in my car's speakers the HD Mini stroke back, catched the connection including the ongoing-call and I needed to continue on the HD Mini, while the MMI car's display showed no connection anymore.
Just a few seconds later I must recognize that the battle wasn't over: The car adaptor catched the call, (right now without SAP-mode but Hands-free mode) and I heard my colleague on the speaker again...for 10 seconds and this toggled again and again...
Since my older HTC gadgets worked fine and also the HD Mini is showing the adaptor's attempt for a SAP mode connection but then falls back to Hands-free-mode, I think that there must be some changes on the phone, bluetooth stack implementation, perhaps something with WM 6.5, it simply looks like a timing issue?
So right now I'm hoping that anyone can provide something useful. Perhaps an expert can point me to the right direction?
My last try would be to clear my second SIM-card on the weekend so that there are no contacts - perhaps this can make the difference... :-\
Any help is greatly appreciated of course!
Thanks and cheers, Alf.
Btw: Great board with tons of helpful information!
Quick Update:
I completed a hard reset to Audi MMI, Audi rSAP-adaptor, HTC HD Mini and removed all contacts and SMS saved on my second SIM-card but unfortunately no change in the behaviour of the HD Mini.
But then surprisingly another HTC support guy dropped me a line today so it seems that my support call at HTC is currently still in progress although the first HTC support contact refused any help...so let's see and wait...
Cheers, Alf.
Hallo!
Did you get any useful information from HTC support?
I'm using a HTC HD mini in a new VW Sharan with Premium FSE (so via rSAP). In general it works, but ...
a) often the connection process fails and I have to klick on "connect" manually.
b) sometimes I only get a standard FSE connection (not premium) and when I leave my car for some minutes and come back, it works again with "premium"
c) sometimes my HD mini does not reactivate the phone module after I left my car.
Michael
Although they tried to help and provided a tracking tool which logged status information about the bluetooth communication stack I never received additional help after providing my bluetooth log.
I ended in using the HDMini with the Audi built-In Bluetooth module of the MMI instead of the rSap adapter. :-(
That way the internal antenna of the car is not in use but at least the MMI is displaying the phone contacts...
Cheers, Alf.

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