Related
you all have proberbly heard this problem before but i am new to the xda scene i recently tried to upgrade my radio stack from o2 and it crashed halfway thru now my xda has a gsm error on the bootup menu 5.15 when it turns on i get the windows screen(the one with the field) but the stylus wont work because the screen isnt configured i have a 256meg memory card
please help!!!!!!
Sorry for that Dranny, many people has the same problem, it seems the way out depends on which part of your system files were damaged, some people managed to solve it by removing the battery and re-installing it after a while, some found the battery fuse damaged, some also (as in this thread http://forum.xda-developers.com/viewtopic.php?t=4123 ) managed to repair it. The rest of us, didn't succeed yet. Hope you have a better luck than some of us.
There is also a Canadian member here who says he can Flash the device, I think he does it for a fee, well, it is his right of course, but for me, I'm taking it as a challenge. I don't need my damaged XDA, so to me it is only to learn how to do it.It also seems that service centers can flash it for you.
Best of luck mate. please if you had luck with it, post it as this will give more hope to the rest of us.
i phoned o2 today and luckily its still under warranty
thanks for your comments
Hi Guys/Gals,
I'm VERY new to all of this, as far as I was concerned, FLASHING was a bloke in a dirty mackintosh!
I do hope that I'm posting this in the right section (like I said I'm new to all this)
I have (had) an O2 XDA Exec, it had WM5 on it, and my (idiot) boyfriend decided that I should have WM6. I trusted him to do this (I know, I'm too trusting too ). During the installation, using active sync, Vista decided that it knew better and everything went kapput!
I'm sorry that I can't desribe it in your techie speak.
All I have now is a blank screen, and when I plug it in to charge the red light comes on.
ANY and all help would be VERY VERY much appreciated.... and if I may, could I ask that any help is described to me as if you were talking to a 10 year old?
Many, many thanks.
MissGuided
x
Hope Not
Check and read the WIKI for Universal and am pretty sure you can find some answer in there. I nearly bricked my Exec once but every information i needed is in the WIKI. By the way is there anything on the screen? Have you tried doing a hard reset?
Where to start?
Thanks Sandi76,
There is nothing on the screen at all, I've tried doing a soft reset and a hard reset and still nothing.
I'm looking at Wiki now, but I honestly don't know where to start. It must be the blonde (natural of course ) in me!
So, if someone could just help me to get started, it would be appreciated.
....and my boyfriend will be very happy about not having to sleep in the shed!
Thanks again,
MissG
x
PS. I'm not going to let him touch my phones EVER again!
There is hope!
MissGuided said:
Hi Guys/Gals,
I'm VERY new to all of this, as far as I was concerned, FLASHING was a bloke in a dirty mackintosh!
...I have (had) an O2 XDA Exec, it had WM5 on it, and my (idiot) boyfriend decided that I should have WM6. I trusted him to do this (I know, I'm too trusting too ). During the installation, using active sync, Vista decided that it knew better and everything went kapput!
I'm sorry that I can't desribe it in your techie speak.
All I have now is a blank screen, and when I plug it in to charge the red light comes on.
ANY and all help would be VERY VERY much appreciated.... and if I may, could I ask that any help is described to me as if you were talking to a 10 year old?
Many, many thanks.
MissGuided
x
Click to expand...
Click to collapse
Hi,
I think the first big problem is Vista. I've heard that Vista is not friendly to the ROM updating process. I may be wrong and somebody may have solved this but I would suggest that you get hold of a computer with XP in it to try to restart the updating process.
Second, can you put the phone in bootloader state? (press the two option buttons and reset hole at the same time) If so, you can flash your ROM again. I know, i know, to press the three at the same time you need a bit of help...maybe your bf can help with this...
Never again!
Thanks so much Wovens,
I've tried the reset to factory settings and pressed the 0 key, and it just says Clearing..., goes off and then nothing happens.
(I must have very long fingers because I can do it myself, and my b/f needs never come near my phone EVER again!)
I'll have to search about for someone with XP. I think that all my friends use Vista???
Do you think that finding an XP machine is my first step?
Thanks guys... I REALLY do appreciate your help you know?
MissG
x
i stumbled accross your post and thought i'd try to help as ive flashed a hermes, artemis, magician, universal and more using xp and never had any problems. i would give xp a try before giving up
Some more info
MissGuided said:
Thanks so much Wovens,
I've tried the reset to factory settings and pressed the 0 key, and it just says Clearing..., goes off and then nothing happens.
(I must have very long fingers because I can do it myself, and my b/f needs never come near my phone EVER again!)
I'll have to search about for someone with XP. I think that all my friends use Vista???
Do you think that finding an XP machine is my first step?
Thanks guys... I REALLY do appreciate your help you know?
MissG
Click to expand...
Click to collapse
Hi again,
if you only have Vista, read this: http://forum.xda-developers.com/showthread.php?t=292631 it may help.
Again, I would do it with XP. It may be that something got partially flashed when b/f tried, so, factory settings will not work because they are not there any more. You will need to flash again. There is also, if I remember correctly, a way of flashing via SD card that bypasses the computer process. But you would need the phone fully charged or till battery light shows green as you don't have anything showing on screen right now.
Regards,
Wovens
Ain't no stoppin' us now
WOOHOO! I've just figuerd out how to quote! There's no stopping me now
professormark said:
i stumbled accross your post and thought i'd try to help as ive flashed a hermes, artemis, magician, universal and more using xp and never had any problems. i would give xp a try before giving up
Click to expand...
Click to collapse
wovens said:
Hi again,
if you only have Vista, read this: http://forum.xda-developers.com/showthread.php?t=292631 it may help.
Again, I would do it with XP. It may be that something got partially flashed when b/f tried, so, factory settings will not work because they are not there any more. You will need to flash again. There is also, if I remember correctly, a way of flashing via SD card that bypasses the computer process. But you would need the phone fully charged or till battery light shows green as you don't have anything showing on screen right now.
Regards,
Wovens
Click to expand...
Click to collapse
Thanks guys. very VERY much appreciated!!!
I'll try to find someone with XP (I'm not confident enough to start messing with the SD card, so I'll try XP first).... keep your fingers crossed for me!
Thanks again,
MissG
x
IF there's a will there's a way...
Although i had flashed my ROM under Vista i am not going to recommend it because of the hassle of reinstalling the old driver for your exec, and the process is just a pain but it's worth it once you've done it. Try XP. But if it will not work check and read the whole wiki of Universal and am sure the answer you are looking for will be there. By the way can you go on the bootloader mode? perhaps you can try the mtty utility under 'How to upgrade your ROM' in the Universal WIKI.
Hi MissG, I recently resurrected my old Exec and had the same problem (trusting Vista Ultimate), I thought I had bricked the Exec but then read the wiki and found this:
http://wiki.xda-developers.com/index.php?pagename=Uni_Stuck_Bootloader
I know you think the screen is blank but look very very closely and hopefully you will see that it is in fact showing the v. as in the screenshot, if so then follow this and praise be to Xda Developers - good luck
Cheers
Wicksie
Lost hope?
wicksie said:
Hi MissG, I recently resurrected my old Exec and had the same problem (trusting Vista Ultimate), I thought I had bricked the Exec but then read the wiki and found this:
http://wiki.xda-developers.com/index.php?pagename=Uni_Stuck_Bootloader
I know you think the screen is blank but look very very closely and hopefully you will see that it is in fact showing the v. as in the screenshot, if so then follow this and praise be to Xda Developers - good luck
Cheers
Wicksie
Click to expand...
Click to collapse
OMG! You're right. I actually did read that on wiki yesterday and tried it, but couldn't see anything.
So I just gave it another go (just in case) and it is there. Incredibly faint and small I can't read what it says, but I can see that there is some writing there.
So, all is not lost then?
I've had no luck finding an XP machine yet though, so I may have to resort to partitioning my machine here (which I don't really want to do... knowing my luck recently, I'll also have to join several other forums to fix my PC!)
God bless the internet, God bless forums like these, God bless all of the people that help
It's like having a complete library in my bedroom.
Thanks again, and thanks so much for all of your help. I'll let you all know how I get on with it.
MissG
x
MissGuided said:
OMG! You're right. I actually did read that on wiki yesterday and tried it, but couldn't see anything.
So I just gave it another go (just in case) and it is there. Incredibly faint and small I can't read what it says, but I can see that there is some writing there.
So, all is not lost then?
I've had no luck finding an XP machine yet though, so I may have to resort to partitioning my machine here (which I don't really want to do... knowing my luck recently, I'll also have to join several other forums to fix my PC!)
God bless the internet, God bless forums like these, God bless all of the people that help
It's like having a complete library in my bedroom.
Thanks again, and thanks so much for all of your help. I'll let you all know how I get on with it.
MissG
x
Click to expand...
Click to collapse
Just don´t give up!
You have one of the best devecies ever made to date
I´m sure you´ll have great fun with Uni!
Don´t forget to vote for it!
I am offering my help to fix it for you,you will have to post it to me. PM me if its ok with you
MissGuided said:
OMG! You're right. I actually did read that on wiki yesterday and tried it, but couldn't see anything.
So I just gave it another go (just in case) and it is there. Incredibly faint and small I can't read what it says, but I can see that there is some writing there.
So, all is not lost then?
I've had no luck finding an XP machine yet though, so I may have to resort to partitioning my machine here (which I don't really want to do... knowing my luck recently, I'll also have to join several other forums to fix my PC!)
God bless the internet, God bless forums like these, God bless all of the people that help
It's like having a complete library in my bedroom.
Thanks again, and thanks so much for all of your help. I'll let you all know how I get on with it.
MissG
x
Click to expand...
Click to collapse
Hi,
Some guy in another thread said he's managed to flash his Uni using an XP emulator inside Windows 7! It also works for Vista. See link: http://forum.xda-developers.com/showthread.php?t=481205
olympia786 said:
I am offering my help to fix it for you,you will have to post it to me. PM me if its ok with you
Click to expand...
Click to collapse
A HUGE thank you to OLYMPIA786 for going above and beyond the call of duty!
I'm a very happy little girl now and my b/f doesn't have to sleep in the shed any more
It was a real pleasure.
Out of pure idle curiosity - what was the actual issue in the end?
nothing big, same old vista compatibility problem, i flashed it with XP and it gone through the very first time.
Olympia786 did my Exec as well - a stunning job!! There are times I hate Vista and this was one of them!
I have got vista ultimate on dvd but never installed on my laptop.don't want to take risk with my universal.I didn't like the vista to be very honest,too complicated and not user friendly.happy with XP.
Problem just started on my Uni.
SD card will no longer stay in. I can hear the little click (though it doesn't sound as positive as it did) as it goes in, but it doesn't stay there - just springs out.
Anyone ever experienced this before?
Better still, anyone have a fix?
The Uni is useless to me without it.
Thanks.
kryogenik said:
Problem just started on my Uni.
SD card will no longer stay in. I can hear the little click (though it doesn't sound as positive as it did) as it goes in, but it doesn't stay there - just springs out.
Anyone ever experienced this before?
Better still, anyone have a fix?
The Uni is useless to me without it.
Thanks.
Click to expand...
Click to collapse
Maybe you already done this: Have you tried with another sd card?
Still same?
If yes try to see inside to confirm that nothing is broken at simple view
I´m sure someone will come with a wiser sollution
Good luck,
orb3000 said:
Maybe you already done this: Have you tried with another sd card?
Still same?
If yes try to see inside to confirm that nothing is broken at simple view
I´m sure someone will come with a wiser sollution
Good luck,
Click to expand...
Click to collapse
Hi - thanks for the reply. I've found replies are few and far between sometimes..
Yes, I've tried other cards. This latest one (the one I *think* may have broken it) is a legitimate 8GB card bought from a reputable high street store. A waste of damn time anyway because the Uni will only see 4GB of it, depsite doing something to make it see more not long ago (I forget what it was). I Googled the expansion slot problem and found a quick-fix. Add a layer or two of Scotch tape. The card becomes thicker and 'stays' in the slot. It works very well, but it's not my ideal long-term fix.
All that said, my brand new Universal arrived this morning (£60 GBP would you believe..) so I guess now I'll be reading up on how to flash the ROM.
I haven't flashed firmware on a Windows handset since my HTC Canary 7 years ago..
kryogenik said:
Hi - thanks for the reply. I've found replies are few and far between sometimes..
Yes, I've tried other cards. This latest one (the one I *think* may have broken it) is a legitimate 8GB card bought from a reputable high street store. A waste of damn time anyway because the Uni will only see 4GB of it, depsite doing something to make it see more not long ago (I forget what it was). I Googled the expansion slot problem and found a quick-fix. Add a layer or two of Scotch tape. The card becomes thicker and 'stays' in the slot. It works very well, but it's not my ideal long-term fix.
All that said, my brand new Universal arrived this morning (£60 GBP would you believe..) so I guess now I'll be reading up on how to flash the ROM.
I haven't flashed firmware on a Windows handset since my HTC Canary 7 years ago..
Click to expand...
Click to collapse
Well hope you can solve the issue!
Good to hear that you have a new Uni!!
May I know where you´ve got that great deal? and if possible I would like to buy one!
For flashing instructions read here: http://wiki.xda-developers.com/index.php?pagename=Uni_ROM_Upgrade
And personally I recommend you Tomal v.8.5 the fastes and stable 6.1!
Good luck!
Hi again.
It was a UK eBay "Buy It Now" offer.
I was browsing Uni/Exec/SPV etc and refreshing waiting for a particular auction to end when this one just popped up with charger, new battery, leather case and 3 x stylus. It looks/smells brand new. Incredibly lucky I know.
Thanks for the advice on the ROM. I'm just reading through where/how/why and whatnot now. I have a G3 device so I think I can just go ahead and flash.
But as I say, I'm reaqding through the Wiki and the threads. I have seen others mention Tomal's ROM. I'm looking for as Vanilla as possible. This unit for me will ideally run TCMP as best as it can and Vijay's FullScreen along with terminal services. Everything else is a very distinct second priority. I have a Wizard I use for TomTom and a Nokia N95 for an everyday phone. This just needs to be a media player and a remote access unit for my desktop machine. Apart from a file explorer, I could pretty much do without everything else.
Thanks again.
Orb, that Wiki entry needs updating somewhat. There's loads of issues not covered there. The Tomal is a single installer and presumably doesn't need the programs mentioned (though it briefly mentions that at the end). There should be a distinction made there. Some ROM's need these programs, some are single installers, if so ... ... ... ... etc. Not some half-assed brief mention with no other instructions. I presume I just double click the installer in Bootloader and leave it to it???
It says I need to CID/EROM unlock but fails to explain what these are?! More searching shows that it's extended ROM and SIM lock that need removing. What point is there using acronyms for a supposed 'newbie' tutorial..
My unit won't run the EROM program complaining of needing a new NET framework.
This isn't mentioned. Not that you may get this error, what it is, or what you need to do if you do.
The SIM unlock won't run either. Once my unit is in bootloader mode and showing 'serial' I plug in the USB lead and it shows 'USB'. I run the SIM unlocker and it eventually says 'this is not for your device'. More searching and I find I need to be using XP to do this, not Windows 7 or Vista.
Searching about I see loads of people with similar problems. If the Wiki was updated, then when people pointed users to it, then it would do it's job (which is presumably to help people and prevent the forum being full of questions, which it obviously is..).
Looks like I need to get onto an XP machine and do some serious searching through the sometimes 50 page long threads before I risk bricking my Uni.
I'm more than happy to do research if that's what I need to do, but what's the point in promoting a Wiki if you have to ignore half of what it says and find out for yourself anyway?
Not a rant at you by the way. Just a post made from observations.
Cheers.
Hi kryogenik!
I completely agree with you. My Uni came to me from uk with WM6.0, so I supposed it was unlocked and I made various flashes with no fear.
With a friend of mine Uni things were different: it had a stock WM5 and I tried reading wiki to get some answers, but the only thing I obtained was confusion.
I'm really not a newbie on computer systems, and I assure that the wiki has to be freshed out!
Turning back to the wm5 uni, I simply ran the executable from Tomal (8.2) and everything worked fine. So... what is really needed to?
@orb3000: when a newbie comes here asking for instruction on how to flash you always make a ctrl+c ctrl+v with wiki link... Why don't you try reading it with "newbie's eyes"? As kryogenik said, I won't attack you, it's just my thought...
Cheers...
kryogenik said:
Orb, that Wiki entry needs updating somewhat. There's loads of issues not covered there. The Tomal is a single installer and presumably doesn't need the programs mentioned (though it briefly mentions that at the end). There should be a distinction made there. Some ROM's need these programs, some are single installers, if so ... ... ... ... etc. Not some half-assed brief mention with no other instructions. I presume I just double click the installer in Bootloader and leave it to it???
It says I need to CID/EROM unlock but fails to explain what these are?! More searching shows that it's extended ROM and SIM lock that need removing. What point is there using acronyms for a supposed 'newbie' tutorial..
My unit won't run the EROM program complaining of needing a new NET framework.
This isn't mentioned. Not that you may get this error, what it is, or what you need to do if you do.
The SIM unlock won't run either. Once my unit is in bootloader mode and showing 'serial' I plug in the USB lead and it shows 'USB'. I run the SIM unlocker and it eventually says 'this is not for your device'. More searching and I find I need to be using XP to do this, not Windows 7 or Vista.
Searching about I see loads of people with similar problems. If the Wiki was updated, then when people pointed users to it, then it would do it's job (which is presumably to help people and prevent the forum being full of questions, which it obviously is..).
Looks like I need to get onto an XP machine and do some serious searching through the sometimes 50 page long threads before I risk bricking my Uni.
I'm more than happy to do research if that's what I need to do, but what's the point in promoting a Wiki if you have to ignore half of what it says and find out for yourself anyway?
Not a rant at you by the way. Just a post made from observations.
Cheers.
Click to expand...
Click to collapse
Yeah, as dear Admin said "Wiki is a strange place"
Why not try to post this request on the proper place on general section
"request to mods by users"
I think that will be the place to have an answer
Cheers,
Auzman said:
I tried reading wiki to get some answers, but the only thing I obtained was confusion.
I'm really not a newbie on computer systems, and I assure that the wiki has to be freshed out!
Click to expand...
Click to collapse
Exactly. There are some very odd ideas about what a tutorial is.
I'm hardly a newbie myself, but when there's something so valuable at risk it obviously makes sense for things to be right? Why bother otherwise.
Turning back to the wm5 uni, I simply ran the executable from Tomal (8.2) and everything worked fine. So... what is really needed to?
Click to expand...
Click to collapse
Well, I've got the extended ROM showing. I can understand that needing to be done - perhaps the new ROM needs it writable. I can't for the life of me imagine why the unit needs to be SIM unlocked though?? I have seen posts from people who have SIM unlocked AFTER a ROM flash so I'm thinking perhaps this isn't the case?
Did you do either of these? Or maybe your unit was already in this state?
orb3000 said:
Yeah, as dear Admin said "Wiki is a strange place"
Why not try to post this request on the proper place on general section
"request to mods by users"
I think that will be the place to have an answer
Click to expand...
Click to collapse
Thanks Orb. But it's not a request. I have a feeling it wouldn't be acted upon anyway. I can't be the first to point out inconsistencies.
I run a website and Vbulletin forum too. The day I have to rely on someone else to tell me it's not right is the day I give it up.
It sounds like I'm bashing XDAD. I'm really not. It's been a lifeline for me numerous times (the forum I must stress, not the WIKI).
I'm just surprised that such a fantastic resource is being let down by the one thing it should be proud of.
Auzman said:
Hi kryogenik!
I completely agree with you. My Uni came to me from uk with WM6.0, so I supposed it was unlocked and I made various flashes with no fear.
With a friend of mine Uni things were different: it had a stock WM5 and I tried reading wiki to get some answers, but the only thing I obtained was confusion.
I'm really not a newbie on computer systems, and I assure that the wiki has to be freshed out!
Turning back to the wm5 uni, I simply ran the executable from Tomal (8.2) and everything worked fine. So... what is really needed to?
@orb3000: when a newbie comes here asking for instruction on how to flash you always make a ctrl+c ctrl+v with wiki link... Why don't you try reading it with "newbie's eyes"? As kryogenik said, I won't attack you, it's just my thought...
Cheers...
Click to expand...
Click to collapse
I also was a newbie sometime, and I found that if everybody gives me easyly all my questions and problems I will not learn never! and I will get used to demand that people has to give me the answer right away!
So no my friend, I understand is not an attack and I´m also friendly:
But said that I´ll push newbies to do it by themselves, even if it´s a little bit more difficult
At the end they as me wil apreciate it, because we learn to SEARCH and READ
lol.
Cute idea but there's a big difference between encouraging someone to help themselves and pointing them to articles that do the exact opposite to what they're supposed to do (i.e. confuse rather than assist).
Everyone needs to start somewhere, but you NEED to have at least some correct and up to date information to send you on your way.
You wouldn't give someone a manual for a 1972 Ford and tell them to read it so they can fix their 2009 model.
Anyway, that's my opinion on it. I hope one day someone has time to add missing bits to the Wiki. I appreciate it could be a major task. As I said, essentially this will save on hundreds of people posting the same problems over and over again and people getting sick of replying to the same posts over and over again.
It's simple common sense.
OUT
Agree mate
I´ll try to find out how we can update the Wiki
Have a good day
hello all, first let me just say yeah im a noob and yeah i tried searching.
so like the rest of the world i hated win 6.5 more than anything. seriously. probably something like 1. hitler 2. win 6.5 3. snakes
finally i managed to install win 7, but however the battery is just way to short, some numbers wont be recognized, marketplace isnt open in my country, etc. frankly im ****ing tired of all of this. now i want to remove it and again try to install android on NAND. if not maybe just settle for win 6.5 i dont know.
EDIT
to clarify:
-basically ive searhed everywhere
-i have the offical rom and i want to install that
-i cant connect my phone to zune,
-so when i run the offical htc rom, it just says connect your phone
You need to either flash a stock ROM via sd card method or via bootloader (hold vol down key during power-on, then flash with normal exe from windows).
so, just to be clear,
you got a device with Win mobile on it which you seem to have a massive dislike for and wrongly make an assumption that everyone else doesnt like it, then in a hugely disrespectful manor you compare it to hitler, quite what you are thinking is anyones guess but it might be worth considering a change of manor is perhaps in need
Then attempted to install WP7 without fully reading everything.
Then try and install an original ROM without Fully reading everything
I think That about sums it up
So, in the intrest of sanity, go here
http://forum.xda-developers.com/showthread.php?t=1074233
read it all, and if you have an issue reply in that thread
Couple of pointers to help your days on XDA dev out, if there is a thead open on an issue use it, dont make a new one because it makes it harder for people who actually search for things to find what they are loooking for and its a pain for people who try an help because we are forever repeating ourselves
Secondly, when you make a tread it gave you a list of threads already out here with a similar name, if you didnt see anything relivent its because your use of title is pretty poor, Its windows phone 7 or WP7, Noob isnt a word most of us use
Thirdly, if you can not use the XDA search then use google, (i find it much more accurate) i just searched google using this string
XDA DEV LEO WP7 FLASH ORIGINAL
and the third one down took me straight to that thread above
XDA DEV is pretty obvious, LEO is the listed device name thats on this site WP7 is the OS then FLASH ORIGINAL is the subject matter im searching for
Keep it short, like bullet points, not a long story
So, head over there an folk will be happy to help you out, including myself
I hope i didnt sound rude and off hand, im simply nudging you in the right direction
Neo84 You need to either flash a stock ROM via sd card method or via bootloader (hold vol down key during power-on, then flash with normal exe from windows).
ok, thanks for you reply. sorry to ask but what is a stock ROM? is that like an official ROM from HTC?
also tried to hold down the volume key, get the coloured screen, but then cant do anything. where would one find the "normal exe"? thanks for your willingness to help out someone not as experienced as yourself
and dazza, my good man i do appreciate the nugde, but do find it a bit harsh.
you got a device with Win mobile on it which you seem to have a massive dislike for and wrongly make an assumption that everyone else doesnt like it,
-everyone i spoke to agrees, including the guy who sold it to me for almost nothing (bought for 1100 US 6 months before) because he hated it like no other
then in a hugely disrespectful manor you compare it to hitler, quite what you are thinking is anyones guess but it might be worth considering a change of manor is perhaps in need
-well irony doenst work online my bad, haha seriously noone in ther right mind would compare the 2 and/or accuse someone of doing so
Then attempted to install WP7 without fully reading everything.
-i did, it works almost perfectly, reading on these forums ive seen plenty of ppl having issues, so yeah its close to perfect, except the battery drain (which still works for a full day so i can charge at night)
ive searched google, xda and god knows what. and after trying all, my good old hd2 still wont connect maybe in the end its not worth the time and effort, just leave WP7 on there (it is in fact pretty sweet) and buy an offical android next time! however i do feel i have the right to be a bit angry. winmo 6.5 isnt worthy of selling for a high price in 2010.
anyways, thanks for your help, i will check out those links and see where it takes me just remember that not everyone is as experienced as yourself, a friendly heads up works wonders sometimes
I appologise, it was not supposed to come across rude, harsh is perhaps an accurate way of putting it, remember that some of us take a lot of time out of our lives to go over these things, infact some have even added entries in to the Wiki for just such issues (check leo wiki section) and im sure you can imagin that repeating yourself over and over can be quite frustrating!
I completely agree that a "heads up" is always needed, which is why ive nudged (perhaps with a prod or two ) you in the right direction, those few tips can save you a lot of hassle in the future, the google one especially as i know only too well that the XDA search is crap
Hello to all good guys in xda-developers forum.
This is my very first post and I really feel desperate and need your kind help.
New Acer iconia with stock firmware 3.2.1 was nicely running this morning until I tried to root the device.It was supposed to be very simple process and not to get into dirty complicated procedures but the gingerbreak.apk did not work as expected so I tried alternative methods.What I read in various forums was that the gingerbreak application is not able to root the new firmwares version so I tried to downgrade the firmware to 3.0.1.
Downloaded the Acer stock recovery firmware EUUs_SBK_Acer_A501_0.017.01_PA_ATT.exe and attempted to flash onto my tablet .I think I did all necessary pre-installation checks.The process started but it stopped on 10 percent for about 30 minutes without any progress.Only Acer logo was displayed and 'entering file downloading mode' at the top of the screen.
After long time no change I finally gave up and unplugged the device from the USB port and restarted but nothing works since then.
1. No vibration on Start
2. Black screen
3. No new USB device appear on my PC
4. No sign of any activity other then power button light
I guess the original firmware was wiped but the new firmware was not flashed...for whatever reason...perhaps the worst scenario.
I will really appreciate If anybody may give me advice how to fix it.
So it turns on but does not display anything? Have you tried to hold the power button and volume down button at the same to when you turn it on to try to get it into recovery. Also there is a little reset button on the side you can try to push.
Sent from my A500 using xda premium
tried all those thinks.All kind of tricks I could find on the net.The problem is that the device is not showing up in the device manager e.g not detected as USB device of an y kind....
acera500 said:
tried all those thinks.All kind of tricks I could find on the net.The problem is that the device is not showing up in the device manager e.g not detected as USB device of an y kind....
Click to expand...
Click to collapse
Try this thread. Look about halfway down, and you'll see almost the exact thing you did, and how this guy got it going.
http://forum.xda-developers.com/showthread.php?t=1291747
Basically you can run a search for APX in the main forum threads and find some other posts, but hopefully this will get you going.
I pulled this from the general forum (eventually), but you can also search the Q&A main forum page as well, and the dev forum.
Another link;
http://forum.xda-developers.com/showthread.php?t=1255519&highlight=apx&page=2
If its new just return it to the store for another one.
Sent from my A500 using xda premium
Acer or the store did not brick it
i THINK If you mess with the rom on your tablet and... BRICK your device .. you should tough it out and fix yourself... Acer or the store is not responsible for this .But then you could also argue that if they had not locked the bootloader this type of bricking would not happen..
So i say go above and beyond to try to fix it from the help on here.. if that fails.. THEN Maybe exchange it.. Its wrong to brake something then expect someone else to foot the bill. Yes im to honest for my own good at times... Acer has also been known to repair .
If you bought a extra warranty all of the above in my book is out the window.. Make them replace it ..
GIGGLES..
Good luck on getting it repaired ..and be more careful next time..
Piece of cake to fix if you kept you USB serial number (from the downgrade tool)???
===== If you have your USB serial number ====================
1. Lets assume you know your USB serial number. If not, then you might be able to get it from your registry.
2. Download my flashing tool at http://forum.xda-developers.com/showpost.php?p=20680452&postcount=137
a. Open up the readme.pdf for the instructions on how to flash
3. KEEP your acer unplugged and run the program
4. The program will install the APX flash drivers and will tell you to plug in the USB. Ignore this step. It will not work. In the instructions skip steps 3, 8, 9, 10.
5. Eventually the flashing tool will timeout because you do NOT have the tablet connected. It will then display a message box telling you how to use a paperclip and the power button to get you into APX mode. THIS IS THE secret to getting the tool to flash your ACER. However, once you get it into APX mode you will need your USB serial number (without it, you are fubar).
a. Plug in the tablet to your computer with the USB and paperclip yourself to fastboot.
6. Now in step 11, enter your USB serial number
7. Now just follow the rest of the instructions.
====== NO USB Serial number ==========
If you do not have your USB serial number than you are going to be out of luck, unless you have ever connected the device to your computer. If you did, then your registry will have a history containing your serial number.
Google usbdeview tool and download it. This will show the serial number of any USB device you've connected to your computer.
===== No Serial number, never connected it, what to do ==========
If you have no serial number and cannot get it, then hopefully you can get to recovery mode (power & volume) and flash using a signed update.zip from ACER. Download one of the update.zip's and put it on your external SDCard and then boot to recovery.
=== Bricked and No serial number, never connected, and you fubar'ed the recovery image ===
If you never connected your table to the USB and your computer to get the USB serial number then you are NOT going to be able to flash it to fix it.
If you fubar'ed the recovery image then you won't be able to get into recovery to run the ACER update zip.
At this point, you can still get your tablet into APX fastboot mode using a paperclip and the power button. But I know of NO way to flash it without the USB serial number and I know noway to get the USB serial number from the APX driver. I've tried and looked at getting the serial number from just APX mode, but I cannot determine how to get it. Someone out there might know.
Hope this helps,
TD
Your CPUID can also be found in the uid.txt file in your cwm backup folder - /mnt/external_sd/clockworkmod/backup/ - just remember to drop the 0x when you need to enter it
erica_renee said:
i THINK If you mess with the rom on your tablet and... BRICK your device .. you should tough it out and fix yourself... Acer or the store is not responsible for this .But then you could also argue that if they had not locked the bootloader this type of bricking would not happen..
So i say go above and beyond to try to fix it from the help on here.. if that fails.. THEN Maybe exchange it.. Its wrong to brake something then expect someone else to foot the bill. Yes im to honest for my own good at times... Acer has also been known to repair .
If you bought a extra warranty all of the above in my book is out the window.. Make them replace it ..
GIGGLES..
Good luck on getting it repaired ..and be more careful next time..
Click to expand...
Click to collapse
Honestly if more people returned bricked phones/tablets etc... they would quit locking them down... the you broke it you fix it because they want to keep people from doing things they should be able to do with THEIR system they bought... In other words I completely don't agree with this at all.. If everything was unlocked and such then I would support the you fix it, but then again we wouldn't be running into these issues now would we. But then again Most people need people to babysit them and tell them what they can and can't do with what they own..
wade7919 said:
Honestly if more people returned bricked phones/tablets etc... they would quit locking them down... the you broke it you fix it because they want to keep people from doing things they should be able to do with THEIR system they bought... In other words I completely don't agree with this at all.. If everything was unlocked and such then I would support the you fix it, but then again we wouldn't be running into these issues now would we. But then again Most people need people to babysit them and tell them what they can and can't do with what they own..
Click to expand...
Click to collapse
@wade7919. You clearly have never worked in IT support on a hardware level.
Or maybe, I am barking up the wrong panty-leg?
If you bought a high dollar corvette, GM will support it. If you add an aftermarket chip, and your engine blows, do you expect GM to fix it? No. I wouldn't expect it either. Not their problem. Just because you can add a chip, doesn't mean you should do it.
That's why they try to lock bootloaders. To prevent users from doing things they shouldn't. Unlock them, and it opens a whole world of issues based on "open source". God help us if they unlock bootloaders.....
Not sure what you are getting at. I am under the belief, if you broke it, you fix it. Take responsibility for one's own actions. Shouldn't take the panzy pussyass way (no offence Erica and werecaltf), and return it for replacement. Suck it up, and learn from experience. Otherwise, the next device, you'll do the same stupid thing again.
I like things the way they are. Difficult, but not impossible. That separates the people with balls (again Erica and wercatlf, no offense), from the sheep.
But if you fubar the device, own up to it, and fix it. Don't pawn it off to somebody else (return it). And if you don't have the brain cells to have a backup plan before you start... Well, don't shed tears over it. Own up, throw the testosterone in the garbage disposal, and fix it.
Somebody give me a zanex...
And people, stop using Gingerbreak!!!!!!
Why locking a bootloader will cost ACER billions
Moscow and wade7919, you both make good arguments.
But it is what point of view you're coming form. If I bought a car and changed the RIM's on all 4 wheels and the engine blew up, would GM refuse to honor the warranty?
However, if I put jet fuel and alcohol in for gasoline and blew the engine why would they honor the warranty?
So, the question here is does rooting a device cause actual damage to the device thereby preventing rooting saves them warranty issues? Or is the device also considered to include the software and is covered under warranty?
I'm not taking sides here, but you both are making very good points but with different examples at different points of view.
So, lets look at other items and see if we can draw a parallel. If I buy a brand new Dell computer and send it in for Warranty and there is nothing wrong with the hardware they charge me (correct?). So if I fubar the OS or load something that caused the damage I pay for it or fix it. If there is actually a hardware failure then they cover it under warranty.
So, why does an Android MFG take the warranty one step further and include the OS and take steps to lock it so you cannot change it? Well, this is because nobody owns the OS (it's open source) therefore they take ownership of the build. Because there's no Microsoft to blame, they lock the software and consider it to be part of the overall device (Apple claimed this in their lawsuit). So, in the MFG's mind, there is no difference from the screen, keyboard, or the firmware & software.
So the question is what do you think should be covered under warranty? Most people think it should be just the hardware like a PC. Others see the whole device which includes the OS.
My point of view:
What follows is my rant and my opinion (you are warned )
In my opinion, I had NO problem until they decided to lock the bootloader. I have no problem with them claiming warranty from A-Z and if I change anything they won't warranty it. No problem, I understand that and accept full responsibility. But by ACER locking the bootloader they went too far.
To me this would be like GM welding the hood shut on my car. Better yet, it would be like me waking up one morning and opening my garage to get in my car and discover that during the night GM welded the hood shut. This, in my opinion, is illegal. Matter of fact, in my opinion, it violates US Federal hacking laws because they enter a system and destroyed data. I eventually think OEM's will get a class action suit filed on them for this.
Secondly, Windows 8 is going to be the game changer. OEM's can now make a hardware device and sit behind only warranting the hardware. You have a problem with the OS, call MS. Also, there is a HUGE (I mean HUGE). Did I mention HUGE, demand for tablets in business. Businesses will NOT put a device that has all these consumer games and social networking loaded into the workforce. There are billions in business applications that can be made, but you cannot sell them if they only run on a tablet that cannot have games removed etc.
Example might help: Medical field <- Think of all the applications a tablet can be used to save costs in hospitals. Do your really want your doctor or nurse etc using this tablet on facebook? Insurance company's, law firms, retailers, traveling sales, etc etc (Government). The list goes on.
Developers will see this huge opportunity and will write applications because they can sell them to A-Z and the business buying them will buy them because they can remove facebook and gmail from their company owned tablets. Now, as more and more developers move to Windows they'll drop Android. Want another example, read about Netflix and the issues they have had supporting a fragmented Android OS. So, business applications will move to Windows, but you might say so what, the consumer market is still there. True, but all you need is one killer application that everyone will want and for that to only be on Windows 8. Want some examples, here's my list, NFL (or sports), Netflix, Skype (gee owned by MS now isn't it?), or something new.
Bottom-line is this, if ACER and the others want to lock their bootloaders then they have just taken themselves out of the game for any business sales. Can you imagine walking into a boardroom showing the Government how your new VA application will save the VA Hospitals millions next year alone and improve veterans healthcare. Your application runs on any HC Android tablet. Everything is smoking, going great, as you hand your tablets, ACER a500', around the room. They are loving it. You just hit 'pay-dirt', then someone says hey I see these ACER's have gmail, facebook, blah blah. We cannot have government employees using tablets with those applications loaded, your installer removes them doesn't it? Silence enters the room, all eyes are focused on you. Your mind see millions escaping which were just within your grasp, you pause, you think, and you say YES General as you grab your Motorola Xoom and say 'that's why we recommend you buy nothing but Motorola.'. ACER just kissed millions in sales goodbye (oh and this is a true story).
i do believe acer should lock the bootloader on there devices.
However thee are things I would be doing with my tab if it were not locked.
Acer should give us the ability to flash the bootloader and not use the proprietary software. Lock that software to there bootloader.for there protections.
Give us a wway to unlock it..AT OUR OWN RISK..
So it should be locked but have a way to unlock it with the end user understanding they are totally on there own ..
I would be OK with voiding my warranty.
@Dean,
"So if I fubar the OS or load something that caused the damage I pay for it or fix it. If there is actually a hardware failure then they cover it under warranty."
Yes, that is true. Bootloaders are locked, to prevent completely stupid idiots, from doing things they absolutely no idea what the sam hell they are doing.
The issue is, should we be able to return a device, after we fubarred it? Against warranty? To say, Hey, your weakness allowed me to do it.
Just because the ability to do it exists, and we can quote a thousand instances, It doesn't mean we should, and to shirk responsibility. And pass it off to the main individual.
The fact is, the policies and regulations are there, and we should abide. And if we don't, we have to own up and deal with it.
And if we don't, then we are no better than the low life of the world. The scum.
Moscow Desire said:
@Dean,
"So if I fubar the OS or load something that caused the damage I pay for it or fix it. If there is actually a hardware failure then they cover it under warranty."
Yes, that is true. Bootloaders are locked, to prevent completely stupid idiots, from doing things they absolutely no idea what the sam hell they are doing.
The issue is, should we be able to return a device, after we fubarred it? Against warranty? To say, Hey, your weakness allowed me to do it.
Just because the ability to do it exists, and we can quote a thousand instances, It doesn't mean we should, and to shirk responsibility. And pass it off to the main individual.
The fact is, the policies and regulations are there, and we should abide. And if we don't, we have to own up and deal with it.
And if we don't, then we are no better than the low life of the world. The scum.
Click to expand...
Click to collapse
Very well put.I do know of a few people who have sent there device to acer after messing it up installing rom and telling acer.acer still fixed it free.
Honesty is always best
The evils of rooting
I'm still missing something here, why locking a bootloader does anything. Go get a Mortorola Xoom (not the FE) and you run the unlock OEM. It tells you that you are unlocking it. It tells you that you unlock it at your own risk. You cannot relock it until it is 100% back to stock. It asks you three times are you sure.
Locking the bootloader and treating everyone as an idiot is the problem. Just do what Motorola does, and stop being everybody's keeper. If they want to 'Police' this then you should have to call ACER and they fax you a form. You give DNA to prove who you are and fax it back. Then you go to a mandatory rooting class, that lasts for 5 days, where ACER preaches to you the sins of rooting. Then you have to take and pass a test. Then and only then, after passing the test you get a certificate. Then you call back, give them your certificate ID. Now they give you the secret key to unlock only your tablet.
That's the ticket,
TD
Bottom-line, it's not that they locked the boatloader, it's that you cannot unlock it. Like I said, go out to your driveway some morning and find that GM welded the hood to your car shut because they think you are stupid and shouldn't be opening the hood. Mind you that YESTERDAY, and at the time your bought it, it was not welded shut. That ladies and gentlemen is what ACER did with their OTA.
Moscow Desire said:
@wade7919. You clearly have never worked in IT support on a hardware level.
Or maybe, I am barking up the wrong panty-leg?
If you bought a high dollar corvette, GM will support it. If you add an aftermarket chip, and your engine blows, do you expect GM to fix it? No. I wouldn't expect it either. Not their problem. Just because you can add a chip, doesn't mean you should do it.
That's why they try to lock bootloaders. To prevent users from doing things they shouldn't. Unlock them, and it opens a whole world of issues based on "open source". God help us if they unlock bootloaders.....
Not sure what you are getting at. I am under the belief, if you broke it, you fix it. Take responsibility for one's own actions. Shouldn't take the panzy pussyass way (no offence Erica and werecaltf), and return it for replacement. Suck it up, and learn from experience. Otherwise, the next device, you'll do the same stupid thing again.
I like things the way they are. Difficult, but not impossible. That separates the people with balls (again Erica and wercatlf, no offense), from the sheep.
But if you fubar the device, own up to it, and fix it. Don't pawn it off to somebody else (return it). And if you don't have the brain cells to have a backup plan before you start... Well, don't shed tears over it. Own up, throw the testosterone in the garbage disposal, and fix it.
Somebody give me a zanex...
And people, stop using Gingerbreak!!!!!!
Click to expand...
Click to collapse
Okay comparing A Tablet or PHone to a car is stupid... Compare it to a Desktop Computer or Laptop... Companies do not lock them down so you can not use different OS's now do they.. They offer Backups to restore the system back to how it was with recovery partitions dont they? or they offer the choice to buy whatever OS you want to install correct? they don't limit you to say just Windows or *NIX do they? But we don't see laptops or desktops locked down to where you can't upgrade your system yourself or anything else... and any dumdass can do that without an issue most of the time. and there is more issues with viruses and crap on computers than phones or tablets...
So before you start making statements like compare this to that learn what to compare to first. If you mess something up on a hardware level sure pay for it.. if you mess something up on a software level because they decided to Babysit people its their fault. and if you think its the persons fault because they decided to open up a PRODUCT that they bought and own then you are one of the people that need babysitting and like everyone telling you what to do and how to do it. Go to an apple product then.
---------- Post added at 07:07 PM ---------- Previous post was at 06:51 PM ----------
Also if you really brick your device you can always give
http://paranoidandroid.us an email to findout about getting it fixed
wade7919 said:
Okay comparing A Tablet or PHone to a car is stupid... Compare it to a Desktop Computer or Laptop... Companies do not lock them down so you can not use different OS's now do they.. They offer Backups to restore the system back to how it was with recovery partitions dont they? or they offer the choice to buy whatever OS you want to install correct? they don't limit you to say just Windows or *NIX do they? But we don't see laptops or desktops locked down to where you can't upgrade your system yourself or anything else... and any dumdass can do that without an issue most of the time. and there is more issues with viruses and crap on computers than phones or tablets...
So before you start making statements like compare this to that learn what to compare to first. If you mess something up on a hardware level sure pay for it.. if you mess something up on a software level because they decided to Babysit people its their fault. and if you think its the persons fault because they decided to open up a PRODUCT that they bought and own then you are one of the people that need babysitting and like everyone telling you what to do and how to do it. Go to an apple product then.
---------- Post added at 07:07 PM ---------- Previous post was at 06:51 PM ----------
Also if you really brick your device you can always give
http://paranoidandroid.us an email to findout about getting it fixed
Click to expand...
Click to collapse
I still like my car comparison
I make the car comparison to illustrate a point, because when I compare tablets to a PC everyone piles on *****ing about MS.
Bottom-line it doesn't matter if it's a blender or a PC. I own it, you own yours and I can do what I want with mine as you can with yours. Now, again I have a BIG(did i mention BIG issue with them changing it on me after I bought it.
To get back on topic, is the original poster still out there?? Has any of this helped? Are you still bricked?? Give us an update so we know if anything worked or you still need help.
The device was returned and accepted for replacement by the shop.Got new one and feel very nervous to start rooting procedure over.I was really lucky that they did not charge me anything but I really want to know what I did wrong so I don't brick my new device again.
I will provide further details soon about my computer OS and firewall settings and perhaps we may figure out what I did wrong.
To all good guys who send me them suggestions and solutions I wanna say big THANK YOU !!!
Your help is really priceless and thrilled me deeply. Will update topic soon
Happy New Yer to all Android fans!!!
So...Back on the subject.
My device was purchased in Japan and its current firmware version is
Acer_A500_7.009.03_AAP_CUS6JP
Q1. Can I flash US or World Wide firmware version on that device.
Q2. Does anybody know the Acer's ftp download server address for Japan
Q3. I think its a good idea to dump my original stock firmware but it seems there is no way doing that prior rooting.So..kinda stuck .any suggestions appreciated.
P.S. I'm thinking about flashing the latest Rooted rom 3.2.1 V3 by timmiDean (thanks for your hard work) I read the instructions very carefully and I think that everything will go smoothly but just in case (considering the specific Japanese firmware version)
would appreciate any further directions by the author.
Thanks