Just installed Windows Live Messenger on my Hermes with WM6 and when I try to sign in I get this message:
"There is a problem with the server. Please try again later"
I can log in using eBuddy. Is this a problem with WLM or is it 3UK?
Cheers
---
3 Mobile Broadband
No Landline, No Hassle.
www.3mobilebroadband.com
www.3mb.co.uk/forums
I've got the same problem with my Trinity on swedish 3.
I just called their tech support, and according to them it should be working just fine...
I've had a call logged with Three for weeks now, and to be frank, their Indian call centre makes a chocolate teapot in the middle of a Sahara desert look like a positively sensible idea.
They keep coming back saying that they can’t help, because the TYTN II isn’t a “3G” phone (meaning a THREE BRANDED PHONE) (they don’t seem to understand the difference between “Three” and “3G”)
So, as a first off, (as this is the only reproducible easy error I’ve found so far), can I ask you to try going to www.zdnet.co.uk and see if you get a web page or and error. If you get the same error as me, which is “Request Error (Invalid Request)” then it will give me a bit more evidence to go and beat them up over again as H3G are ADAMANT that they do not block ports and don‘t monitor traffic, however, I believe they have a bluecoat proxy server monitoring everything, and they are notoriously easy to stuff up if you don’t know what you are doing with them.
Anyway, on to the Messenger problem…..
From my testing so far…….
Test 1
If you have even so much as a whiff of a Three SIM in the phone, it won’t connect to messenger over the Three Data connection OR over Active Sync.
If you connect it up over active sync or wireless with either the radio (i.e. phone) disabled, or without a Three SIM card, Messenger WILL connect using your alternative data connection (e.g. ADSL connection)
Conclusion - A Three SIM card some how stuff’s messenger (Seen a similar thread with a Vodafone SIM, but I don’t have one of those to test with).
Test 2
If you pop a T-Mobile or Orange SIM in the phone and perform the same tests, messenger is fine over either active sync, wireless or the Mobile operators data connection. Conclusion - This backups the previous conclusion that having a Three (H3G) SIM in there kills messenger.
(At this point, if anyone from marketing at T-Mobile or Orange is reading, if either of you will offer the same data mobile broadband data tariff (obviously in a working format) as Three on PAYG, we will ALL drop H3G quicker than that chocolate teapot will melt).
Test 3
Three are various custom versions of WindowsLive.cab knocking around and some of the earlier ones will actually connect (even with a Three SIM card installed) and actually work, however the Live Mail part then gets stuffed, as its not got all the features of the current Live, with the Push Mail, and the download options, but it does give a Conclusion that earlier Live messenger clients will connect.
The later ones (including Dutty’s ones) still fail to connect, so Dutty, if you are reading, and have any ideas, please feel free to chip in.
Test 4
MSN Mobile (NOT live version)
I found an earlier version of MSN Mobile, and this seems ok ish (i.e. messenger will connect, but again, you lose the nice push mail functionality)
Other Tests,
I’ve tried various combinations of various Radio and OS Rom’s and live.cab installs, without success.
Tests I’d like to try, but don’t have the hardware for
The one test I haven’t been able to try yet (and would like to) is seeing if messenger can be made to connect from a non Three device (i.e. my TYTN II, or your Hermes) whilst using a proper Three Connection.
i.e. Messenger on my TYTN II, going through Active Sync to a laptop, which in turn is connected to the Internet via a Three branded phone or USB Dongle. If That fails to connect, then it’s a fair conclusion that Three do in fact block ports, as the Dongle would be doing the connection. If it worked, then it would be fair to say that the actual SIM is causing the problem. Either Way, it would be really good solid evidence to go and get support to actually take notice.
Which would lead onto another Test, which is if there are any Three Users out there who it works, for, trying you SIM in either of our devices to prove if its some Three SIMS that are actually causing the problem.
(In techie speak, does anyone know if its possible from a SIM card to have a hosts file, or do port redirection ON THE SIM?)
I work up in London, so if by any chance, you are in that Area, please PM me, and maybe we can meet up to try and come up with ideas.
Hi gjbird999,
well i have done a few tests as suggested by you:
www.zdnet.co.uk returns "Request Erroe (invalid_request)"
WiFi ON/phone function OFF/3UK sim in - MSN messenger fails to connect.
WiFi ON/3UK sim removed - MSN messenger connects successfully!
WiFi ON/phone function OFF/3UK sim back in - MSN messenger connects successfully!
WiFi off/phone function ON/3UK sim in - MSN messenger fails to connect.
i guess this kinda proves that 3UK is blocking the ports either by mistake or deliberately the thing is MSN Live can connect to my hotmail mailbox ok to check email etc, just won't connect to MSN messenger.
I have tried calling the 3UK customer service for some other problems before and lets just say that it was amuzing enough to try get them to understand the problem let alone sorting it....
i hope you can get somewhere with them! keep us posted please!
In a sweidish TyTn II forum we are alot of people that gets the error msg There is a problem with the server. Please try again later..
Its been like this for 3-4 weeks..
I have Tre and its still not working
I have a Swedish Tele2 business telephone subscription and i can connect to MSN Live without any problems. However I got a nag about 30 days trial when starting MSN Live the first time, isn't MSN Live for free?
Edit: Tele2 is the part of Comviq used mainly by business users...
I get the same message on 3UK, strange that a sim cardstops you from using MSN when your connected via wifi!
southeastblue said:
I get the same message on 3UK, strange that a sim cardstops you from using MSN when your connected via wifi!
Click to expand...
Click to collapse
well i am not entirely sure about this because I did managed to connect after reinstalling the sim with the phone boot up without the phone function on, but if i just switch the phone function off then try connect with WiFi without rebooting the phone, it won't connect
using WiFi is not so much use for me because if i can access wifi, it would probably means i am at home already! I guess i can always use the webmsn but that kinda sucks...
Three tech support is on hold, and I'm back to M$ basing at the moment. But I'll try to get into the local 3 store and see what zdnet does on their "open access" 3g Cards that are totally unresticted
hiya, just wanted to post up as im in the exact same boat, 3uk contract using my own htc hermes. having the exact same problems with live as has been described here. so good luck ! if you want any help with anything i'll be happy to help
same problem in italy!!
Ive got live installed on schaps rom -
It seems MICROSOFT now want to charge me for using it - I keep getting a message saying I can use for 30 days trial period and then will have to BUY a pass to keep going.
Cmon ms Btards whats going on.
Anyone else getting this.
will think twice when upgrade time comes if it isnt free
Jon
After first emailing me back saying there were no problems, and was all my fault for not setting up the phone properly M$$$$$$$ admit there MIGHT be a problem their end (or at least with their crappy software)
Thank you for writing back to Windows Live Mobile Technical Support. This is Sheila and I understand that you are still unable to connect your HTC TyTn II device to Windows Live Messenger. I am sorry for the frustration and inconvenience.
****USERNAME****, this issue you have with Windows Live Messenger has been identified by the product team as high-priority and we want to assure you that we are working seriously on a fix for this problem. Due to the complexity of this matter we currently project weeks of testing for our engineers to resolve this issue. We understand the importance of this and we are doing everything within our means to correct the situation.
We cannot commit to a specific timeframe as to when the fix will be released. Please do bear with us regarding this matter and thank you very much for the patience you have shown. You may check with Windows Live Mobile from time to time for updates.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile.
Sincerely,
Sheila
Windows Live Mobile Technical Support
I'm also on 3UK. I was using windows live messenger fine on my E65 (not the crappy version they give you) up until about a month ago. and since switching to my hermes, I also haven't been able to use msn messenger.
i suspect its all down to 3UK.
i only say this because on my E65, no updates were installed, it just one day stopped working
just want to make an update, my SPV M3100 on 3UK network is now able to connect to MSN again, I haven't changed any settings on the phone at all, so i guess it is either 3UK sorted out their porting issues or MS did... just glad it is working again!!
As is mine
Related
Hi,
Just got an MDA-Pro, and found the following PIE irritations, does anyone have any solutions:
- When I run PIE, I always get a box saying "You are about to go online..." and have to accept. As I've an unlimited data SIM I just want to go online. Anyone know how to get rid of the box?
- Although I configure my PIE homepage as something useful (ie. Yellow Pages), when I always get a T-Mobile page. I don't want my MNO to keep burning my bytes with this, how do I get rid of?
- When I connection to Exchange OMA, I authenticate OK and get the Home page, but when I tap "Inbox" (or whatever), the link won't display, and PIE reports it's as a result of "security settings". This works fine however from my PC and cellphone so it's not my Exchange server.
Appreciate all you know.
br
I agree - very annoying! I have the same problem on my MDA Vario. If I hard-reset and skip the T-mobile customizations, I can avoid this - but it's not really a solution. It's really bugging me now because I've installed Spb Pocket Plus so I can have multiple browser windows. When you open a link 'in a new window', instead of getting the URL you chose, you get the T-mobile pop-up and it automatically takes you to their home page. Pretty outrageous presumption, really.
I've sussed it! Delete this key:
HKEY_LOCAL_MACHINE\Software\HTC\PIEPlug
Ta da!
Thanks! Just tried it and now I have a spam free PIE - nice one.
Hi bosseye,
I am very interested in your unlimited data SIM. How much does it cost per month and is it still available?
Also, if you are using Exchange, why not just set Active Sync to Sync with Exchange, which is what I have done? Then you won't use PIE for email, jsut for browsing. 8)
Hi Melty,
The T-Mobile SIM is in fact their TM Communication Centre which is an unlimited 3G/GPRS SIM (1GB fair usage) and integrated WiFi/3G/GPRS PCMCIA card through their business sales group and currently on offer at £45.96 per month. It also includes 5000 mins per month Hotspot access (both T-Mobile and BT-Openzone). In short, it's exactly what I needed as I'm more data centric than voice. And its a winner if your laptop hasn't got WiFi too (although mine has).
I currently switch this SIM between my MDA Pro and PC as required, simply because the MDA Pro is truly woeful as a voice device (I won't rant further!), so the Web'n'walk SIM that I got with the MDA Pro is now in a Nokia handset for my voice calls. I'll shortly experiment with the MDA Pro as a 3G modem for the PC over Bluetooth to save moving the SIM.
In respect of Exchange, I do indeed use the MDA Pro to activesync to Exchange over 3G/GPRS, and this is where the 3G of the MDA Pro really scores (it rather becomes a laptop replacement some days of the week). It is an awesome data device once you're not bothered about data volumes, so FTP and Telnet become really useful in a systems environment (but I'm struggling with the VPN as Connection Manager befuddles me). It's just strange that it cannot display the OWA pages, not that I'd use it much, but I'd like to understand why not (thereby having a backup if I get messed up with EAS).
What we really need for the MDA Pro is the AKU2 ROM upgrade, that should provide real-time messaging, and hopefully a much needed performance improvement, and stops the damn thing crashing so often. I particularly like the one where it still flashes its little green "GSM" light when it has in fact crashed hours ago and is not receiving either voice or data!!!
Prior to AKU2/MSFP, I have experimented with Scheduled Sync over-the-air to Exchange, but this seems unreliable. Perhaps its OK if there's always a network when it tries to connect, but gets upset when there's not. Would be interested in any tweaks to it error handling in this respect, or indeed some hints on VPN.
Hope this helps.
So, I've got settings from all over the world-wide interbutt, posted in this forum, and direct from a .cab file, all of them are the same, and do not work.
Whenever I attempt to connect to the orangeinternet access point it chunters along for a little while, then I get a little "cannot connect" notification box telling me "the answering modem has disconnected. To check your..... etc".
The MMS settings work fine, so it's probably not a wider issue with GPRS and my device. I have not tried the WAP settings, mostly because I have no interest in plain WAP-access. Even if it works, it is of no use, you know?
I'm on Orange's small business thingy (very small, there are only 4 of us on this plan), and they claim that GPRS is indeed enabled and it should just work. Of course, they also claimed they'd send settings to my phone over-the-air, but none have arrived in the 48 hours since I called. Can you even do that for Windows Mobile devices?
I'm using Orange's very own ROM 1.12.00 WWE with radio version 1.12.00.
Any help would be much appreciated. I just want to use IRC on the go! Actually, while we're on this, any good free IRC clients for windows mobile? I found a couple, but they want me to pay? For IRC? Madness! Or a good jabber-based IM client? I needs me some Googletalk lovin'.
I have a similar issue. I find that going into, then out of, flight mode fixes it.
Yes.
Seems the problem is two-fold, or it was. I spoke to Orange today, and not only did they give me a totally different set of GPRS settings, but also it seems I was in need of a couple of those over-the-air SIM updates.
Things work now, though if the connection is interrupted I do indeed need to toggle flight mode before it will reconnect, which is kind of a pain.
To get rid of the connection refused problem after diconnection you should downgrade IA_CallerID to IA_CallerID_1.20_WWE.
Do a search on the forum to get detailed instructions
Has anybody been experiencing probs since yesterday on msn services, keeps failing
" Pocket MSN sigh-in failed"
cheers peeps I hope its not just me.
Try the free Agile Messenger, its better than Pocket MSN anyway
dougsdir said:
Try the free Agile Messenger, its better than Pocket MSN anyway
Click to expand...
Click to collapse
I use to use a year ago on my dell axim, however at that time blocked contacts, be came unblocked.
May check it out again.
However does ur msn service work and is there any1 else experiencing this.
I am having the same problem with mine I am running the 2.17 custom rom I downloaded from the forums.
Pocket msn can sign in but when I sign into messenger I get to my buddy list then I get the error your getting and it hangs for a bit then signs back out.
btw I have tried agile and its unacceptably slow on my wizard. IMO its a resource hog and I only want msn messenger as I don't use the others.
My Pocket MSN has been playing up a lot this week too. Keeps droping out, or can't even connect in the first place. Is there anyway to confirm the problem is with the Pocket MSN servers?
Same for me too, and this is whether I'm using a GPRS or Wifi connection. As such, this leaves me to believe that this is more likely an MSN problem rather than T-Mobile. I might give Yahoo, Google or ICQ a try and see if their servers are any more available than the MSN ones.
same for me either thru gprs or wifi it fails. just manged to log on for 30 secs then it bombed out
mine has only ever signed in successfully once :roll:
not just me then mines been playing up all week too
fil said:
not just me then mines been playing up all week too
Click to expand...
Click to collapse
ditto here
this might be the problem
http://www.reghardware.co.uk/2006/05/09/t-mobile_bans_voip/
http://www.reghardware.co.uk/2006/05/11/t-mobile_voip_ban_responds/
And the irony of it is that the TMo USA ship ROM includes Mobile MSN and Messenger as standard.... ROFLMAO
thats a ****er, thats the main thing i use mine for msm instant messaging! uses hardly any data atall??? can understand the skype voip, but i have no problems using skype im?????
There's still confusion in other forums whether the MOIP and VOIP restriction applies only to WnW Pro or also to WnW standard. It sounds stupid I know... why would more expensive WnW Pro be restricted rather than the cheaper WnW right? However, no T-Mobile staff have confirmed it either way so no one as of yet knows for sure.
I believe its a MSN network problem.
I am using it here in Canada on the FIDO network (through Rogers) and it too has been failing alot. Maybe it will come to the point that they will have to release a patch like they did on the WM2002 and Wm2003 when they started making changes. That is the risk with them updating messenger all the time I guess.
i'm having the same problem. might be msn's server
Amazing! After weeks of random "...can not establish a connection to Pocket MSN..." etc., for 3 days now I have had a rock solid connection to Pocket MSN! Only dropping out when I've lost phone signal for more than a few minutes (i.e. when on the tube).
Definitely the best reliability I've experienced since I began using it at the beginning of the year. That said, on Monday I did upgrade my ROM from my original T-Mobile UK (01.04.10) to CUSTOM_RUU_Prodigy_2170702_217_20710_TMO_US.exe. I've gone from 10 random re-boots a day to zero! And everything feels a lot faster and more reliable even after loading it up again with all my old tools and apps etc.
So I guess I'm none the wiser as to whether the flaky Pocket MSN was the fault of MSN servers, the T-Mobile network, or my dodgy ROM, or all of the above. Regardless, here's hoping it lasts!
Hi all,
I am just wondering is the Live Messenger on T-Mobile UK blocked?
What it is, I just upgraded to the latest LVSW WM6 release from original T-Mobile WM5, and also installed the final Live Messenger cabs (from Black 3.0.1).
When I try to use sign in, it says there is a problem with my internet connection and won't connect. But it does trigger to GPRS connection, and also my IE and other programs can connect to the internet correctly.
So, I am wondering is Live Messenger blocked? Or is it a problem with my settings/installation?
Thanks.
wywywywy said:
Hi all,
I am just wondering is the Live Messenger on T-Mobile UK blocked?
What it is, I just upgraded to the latest LVSW WM6 release from original T-Mobile WM5, and also installed the final Live Messenger cabs (from Black 3.0.1).
When I try to use sign in, it says there is a problem with my internet connection and won't connect. But it does trigger to GPRS connection, and also my IE and other programs can connect to the internet correctly.
So, I am wondering is Live Messenger blocked? Or is it a problem with my settings/installation?
Thanks.
Click to expand...
Click to collapse
Im thinking yes, since i cannot connect to IRC over tmobile either.
still working
I'm using live messenger with faria rom and i just tried it and still working
Below is T-Mobiles small print for their web'n'walk service, taken from this link:- http://www.powerupmobile.com/info-WebnWalk.htm
Subject to connection to Flext + web'n'walk. Minimum term contract and credit check apply. **Compatible handset required. Subject to coverage. Provides unlimited browsing on mobile handsets in the UK. Not applicable to connection via CSD. To ensure a high quality of service for all our customers a fair use policy applies. T-Mobile defines fair use as total UK data (both sent and received) of up to 1GB per month. T-Mobile may contact customers who exceed 1GB of data and ask them to reduce their usage. If data usage is not reduced, notice may be given, after which network protection controls may be applied. Not to be used for other activities (including but not limited to) : modem access for computers, internet based video/audio streaming services, peer to peer file sharing, internet based video downloads, internet phone calls and instant messaging. If such use is detected, notice may be given after which network protection controls may be applied. The application of network protection controls will result in a reduced speed of transmission.
Yea I think we are well-aware of this.
But you need to actually sign in to Messenger to check your Hotmail account!
And they never used to block it, although I had tried for 2 weeks until now.
I'm assuming T-Mobile are cracking down on "misuse" because I used to be able to use VoIP (SIP based) but it is now blocked. :-(
Im on WnW and can connect to live messenger fine, no problems.
Imp
Impossible said:
Im on WnW and can connect to live messenger fine, no problems.
Imp
Click to expand...
Click to collapse
What GPRS settings do you use?
And is it the £7.50 WnW or the more expensive one?
If they are blocking Live Messenger then I'm very happy I didn't change to T-Mobile! Sounds like it's a bit of a con to me.
Yea but what else can you have with unlimited usage?
Think we need to find a way to run it off port 80 like the desktop version can do.
To be honest I get 16Mb with Orange for £4 which doesn't have any restrictions on it. It nearly always lasts me a month.
can anyone confirm this is the case at the moment as i am unable to test...
Would be intersting to know exactly what their attitude towards this is..
D
Looking at this forum:
http://www.allaboutsymbian.com/forum/showthread.php?t=60741
it would seem that T-Mobile are cracking down on their T&C. I'm on WnW Plus and all seems to be working for me (I can still log on to Live and send messages). I haven't got around to installing Skype since flashing Black Dymond but shall probably give it a go tomorrow to see if that still works.
I'm not positive, but I think this isn't a problem with your carrier. I'm having this same problem with my Wizard. However, it only happens when I flash certain cooked ROMs. I'm trying to connect over wifi though, and am getting the same error and I just can't connect.
So, I was thinking that it might be certain builds of WLM that we are flashing on our phones. Any thoughts on that?
...this is stange as i have no problems at all. i'm on w n' w lowest plan using agile messenger/live messenger- the only thing they switched off is the ftp which i already ask them about.
i'm using lvsw's rom.
Well, maybe we should start listing our Windows Live builds. Be sure to mention if you have this problem or not. Maybe we can narrow it down that way. I'll start...
10.6.0026.1400
Who's next?
I just noticed my IRC is getting blocked too, on T-Mobile... it connects and disconnects right away. One way to figure out T-Mobile is trying via WiFi to compare.
This kinda sucks. For comparison, I am on the OLD Web'n'Walk 2GB plan before they revamped it with all the Plus/Max nonsense.
I'm running live messenger on WM5 and it connects with no problems whatsoever, i use it every day! (on it right now too). I am on the cheapest WnW plan. Not sure what version of Live I am using , as there seems to be no 'about' option on any of the menus!. If someone could tell me how else I can check the version i'd check.
In essence, I can say for fact that T-Mobile are NOT blocking Instant messaging.
Surely if they block it they're falsly advertising WnW?
I signed up to the £7.50 WnW package because it was being advertised as "the whole internet from my phone". Obviously there's going to be some restrictions because of bandwidth and hardware capabilities, but TMobile blocking things is something else.
-Edit-
Just re-flashed to Elf 2.1 and Live Messenger is working fine... I'll keep an eye on it though.
Hi,
I'm using a Magician with WM2003
I have a GPRS connection setup for with t-mobile using a proxy.
If I'm not connected it works great- I press send/receive for my e-mail it connects and gets my messages just fine.
If I do it again 5 minutes later also fine.
The problem is after a long time the connection is still active, but when I go to do a Send/Receive-
I get an "unable to connect to the incoming mail server" message. All my other internet apps also will not work. If I turn on flight mode and then turn it off (to disconnect from my GPRS connection) and then try the internet again- it will work fine.
I think what triggers this is going into an area with no service. The GPRS connection stays active- and when I try to use it (even when I'm back in an area with service) it won't work.
Any suggestions?
Thanks,
Daniel
I found this, may help ....
Look for "KeepAliveTime" on the right side of this page
http://msdn2.microsoft.com/en-us/library/aa915651.aspx
It may help, good luck!
I have this same issue with the htc touch. Not sure what to do about it. I see the keepalivetime but it isn't a hack or a reg edit (that I can tell).
bump
anyone having this kind of an issue on your htc touch?
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
flashflash said:
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
Click to expand...
Click to collapse
Exactly the same here - issues with push mail and when using messenger have to turn flight mode on and off to reconnect to the service - only been like this for few weeks now - never used to be a problem before
So it looks like T-mob have changed something recently. I have been searching various forums trying to find an answer but no luck. TMob reckon nothing has changed when i called them.
I too have the same problem and I am also on t-mob UK.
I will call Tmob again tomorrow and hopefully get through to someone in their tech dept. I knew it had to be Tmob, I had changed nothing on my handset, but they refused to acknowledge that anyone else had a problem.
I use cingular/att with these issues so it's not just tmobile.
mikewchandler said:
bump
anyone having this kind of an issue on your htc touch?
Click to expand...
Click to collapse
You are not alone here....... nearly every day a soft reset
Also the same with my trinity - but not so often
Having spoken to T-Mob UK, the general thinking is they are imposed restrictions on usage for the basic walk and web service. This includes IMessenger and push e-mail (I knew about IM bit not Push Mail!)
The engineer seems to think the connection will be frozen if the network detects
a IM service (the heatbeat of push mail mail looks to be included in this).
Solution: Upgrade to Walk and Web Plus (extra £5) per month.
I have been given a free month to try and see if this solves my issues. I will let you know how it goes.
Now this could be T-mob fobbing me off and trying to get an extra five quid off me, lets wait and see. Any of you guys on the plus service already??
I was guessing that might be the case, let know how it goes if I need to upgrade
I use the mediamax bundle with cingular/att. I wonder if this is indeed the case. I would need to upgrade to the pda plan, which would be pricey. Mabey that's the case?
Well, I'm afraid it was a nice story that Tmob told me, but it hasn't sorted the problem! I will keep an eye on it over the next few days just in case it takes a few days to set their end, but as of today I still loose connection.
OK, finally got it sorted....! I have GPRS connected all the time now without loosing connection.
Looks like T-mob were telling me the truth. After talking to a T-mobile engineer, he confirms that they now have the network infrastructure to detect and block services that are not covered in certain WnW packages. This went live just over a month ago.
The basic WnW package does not allow Push Email & IM, if detected the network will block your IP. Turning off and on the radio will give you a new IP, so will work again until detected.
For Push Email you will need the WnW plus service. Now the interesting part is if you add on the plus service (a bolt on) it will still not work. You will need to add the package onto your contract not as a bolt on.
Many people have just paid extra for the bolt on but the T-Mob system doesnt recognise this and still blocks Push Mail & IM.
It doesnt cost any extra or change your contract length, its just a different way the customer service people upgrade your account.
Unfortunately the customer service rep that upgraded my account did not know this, but the engineer new straight away.
Hope this helps people.
Thanks for the info.....I use ATT/Cingular. What are the odds they started this same thing a month ago? I've been noticing this problem for about that length of time.
Hi all!
It´s the same for me
I´m using Eplus with Cortado email push in Germany
Every morning a soft reset
Any solutions possible within the registry
Greetings
Gregor