I have a colleague with a HTC P3600 GER, he complains that sometimes when he presses green button to answer a call or red button to end the call the device becomes unresponsive and he has to soft reset the device.
Is this a known problem?
Problem 3G -> GSM
Hi !
Same issue with my device but only in one condition:
I get an incoming call within a mixed 3G/GSM provider network (A1-Vodafone Austria) - i press the green button and my Trinity switches from 3G to G - the call seems to be answered but i cannot hear anything.
----->I wrote the following error description to HTC:
Massive problem answering phone calls in mixed GSM/UMTS network.
My P3600 works fine when the display shows 3G Network. Answering a call works fine by pressing the left phone button. The display closes the caller bubble and switches to the connected status and shows caller and time and so on. But every time the phone is connected to only GSM radio station - display shows "G" beside the antenna icon i cannot answer a single call. Pressing the left phone button results in showing the white bubble with caller information and nothing happens - the call doesnt start the calling party always hear the normal beep tone while waiting for pick up of the phone. In this circumstances i cannot hear anything from speaker and also cannot end the call by pressing the right phone button (hangup) - the software of the P3600 stops responding and the caller bubble is frozen at the display. When the call is discontinued by the caller the P3600 resets to normal activity waiting for a call and showing a missed call !! This happens at every GSM call - about 10 t! imes since yesterday !! It is very important for me that i can answer calls in both network connection modes because the austrian provider A1/Vodafone has mixed environment all over the country. The receipton of GSM while the problem comes up is always more than 2 or 3 bars on antenna display.
Hope that there is some possible solution for this problem.
ROM Software Version is:
1.16.407.2 (German)
Setting for network provider is:
Automatic
Band selection is:
Auto
Auto
Many thanks in advance !!
Gerhard from Austria
----->The answer from HTC was:
Hello
This seems to be a very strange issue that you are experiencing and something that we have not heard of before.
Does this occur every time that you receive a call in a non-3G area?
I would recommend that you perform a Hard Reset on the device. This will restore the device back to the factory software settings. This will also remove all settings, contact , calendar information as well as any files and SMS.
Once this has been performed I would ask you to test if this has resolved your issue. If this has then you should experience no more issues. If this does not solve your issue then I would recommend that you contact your local repair center, details below, to arrange a repair of your device.
+ 43 (0) 508115555
[email protected] <mailto:[email protected]>
Yours sincerely
Dan Mackie
[email protected]
http://www.htc.com
----->The Hardreset does not fix the problem :-(
Still waiting for a firmware upgrade ....
Gerhard
Since Uprade to Radio ROM 1.41.00.11 (http://forum.xda-developers.com/showthread.php?t=304006) i have no more problems with answering phone calls !!!
Hope the Radio ROM will be included in an official ROM Upgrade from HTC soon.
Gerhard
Related
anybody know how to switch off the feature that makes the atom automatically answer all calls on the 2nd or 3rd ring when the head phones are plugged in?? :roll:
I have a Atom exec and am having the same problem of it auto answering calls. But in mine it happens even without the head phones.It just vibrates once and answers the call. I did a rom upgrade as well as a hard reset but the problem is still there. I think this is a software glitch because as soon as I hard reset it it works, But if i try to change ANY settings (ex:edit the items in the today screen) the problem reappears. Please help me on this....
automatically answer
I have same problem. But when changed another network sim phone will work fine. I asked about this problem from my network operator they told me some sim cards not support with this phone so its automatically answer the calls.
I checked it and i fix my error.
The phone I have is a T-mobile MDA Compact that has been network unlocked.
The problem is that it is unable to make or receive normal calls. The symptoms vary across networks, with vodafone being the most functional. The symptoms are as follows.
----
Tesco Mobile SIM: - no service.
----
T-Mobile SIM: Connects to network and shows a signal, but no call functions work.
----
vodafone SIM (ASDA): Connects to network, shows a signal, can send and receive text messages, can make 999 calls.
Can't make or receive normal calls:
When trying to dial out the display goes from "dialing" to "call ended" and three quiet beeps can be heard, the dialed phone never rings.
If called from BT landline the caller simply hears "Error" and callers from other mobile phones hear a variety of different tones (engaged, beeps etc)
If the phone is switched off, the callers get the usual "the phone you are calling is not available" message.
------
The phone has a CheckMend certificate to show that it is not lost or stolen, and T-Mobile have confirmed that the IMEI is not barred on their network.
-----
While attempting to fix this:
I have reflashed the phone with several ROMs and updated the radio from 1.12 to 1.13, but the original problem remains unchanged.
I Have E-mailed HTC technical support with a description of the problem but as yet have had no reply.
If any one is able to shed any light on this I would be very grateful.
similar problem, but i can send or receive SMS, but when i try to call or answer after cca 10sec it cut the line and show a sign of searching for signal...
flashed new ROM, same problem, chanhge automatic to manual, same...
is it a software or hardware problem, i can try to open and clean a dust (in one service said that could be a problem) which cause a bad contact with internal antenna
hi, did you get this problem sorted? i have the same thing with my spv m700, cant believe its hardware though as all other functions ar great
thanks
Till yesterday, my elf was working fine. But suddenly, my elf has started blocking outgoing and incoming calls. Whenever I make a call, it tried to dial and then show the "Call Ended" message. There's a problem with incoming calls too. When a caller calls my number, he gets the "All lines in this route are busy" message while my elf lights up, gives a single ring and then cuts the call. The call shows up as a missed call. What is the problem?
The funny part is the GPRS/EDGE works fine without any problems. Sync with PC also works fine. While sending a message, sometimes I get a "Message cannot be sent" message. Then resending it (2-3 times) works. Incoming SMS is also working I think.
Note:
1. Call barring is NOT active.
2. No new applications have been installed for the past 3 months.
3. Have never performed a ROM update. It has the default HTC ROM which came with the phone.
4. Shows Full signal strength
Please help as this is causing a lot of problems.
am also facing this same prob...it was working fine till yesterday but donno wat happ all of a sudden??anybody there 2 help us??
may be airtel is not working properly, check with airtel
hey no...i tried with 2 other phones and it worked perfectly....some prob with my Elf.
hey anybody found a solution to this call problem with Elf?
hi
hi,
Iam using HTC touch (P3450) & i use to have same problem with airtel. Then i switched my provider from Airtel to vodafone & now its working fine.
Have you tried doing a reset.
i tried everything except changing 2 another n/w....i gave it 4 service and they said tht PCB has 2 be changed...
finally got my PCB replaced and my phone is working fine now...
Hi all,
I've searched but not found this problem posted elsewhere, sorry if it has.
My HD2 on O2 has started sometimes sending incoming call straight to "voicemail" or "unavailable" when there's a perfectly good signal available.
There's no sign that there's an incoming call, the first thing I know is when I get a txt from O2 notifying a voicemail.
My settings are:
"Forward all incoming phone calls" - unticked
"Forward phone calls only if":
No answer (voicemail number)
"Forward after" - 30 seconds
Unavailable (Network unavailable number)
Busy - Unticked
Last night my GF tried to call the phone from next to me on the sofa, my phone was in use with the "Home" tab showing, full HSDPA signal, it didn't ring and went straight to "unavailable".
I called her back, no problem, and then my phone rang the next time she called me.
The same thing has happened tonight, someone called and was directed to voicemail, the phone was right in front of me with a good 3G/HSDPA signal.
Once again, after I made an outgoing call the phone then rang for a new incoming call.
This smells like a similar problem to the "Has my HD2 died or not" thread
Anyone else had this problem?
ROM HTC1.66.405.2 WWE
RADIO 2.06.51.07
I"ve got the same problem here.. does anyone have any suggestions to a possible fix?
Im got the same radio and rom version as well but have also tried cooked roms too.
Any help would be much appreciated.
Mine does the same
Still stock rom from vodafone nl
Rom 1.72.172.0
Radio 2.07.51.22_2
My first port of call would be the telecoms company - to make sure that they haven't messed up your settings.
Personally I called my phone provider (T-Mobile UK) and got them to stop diverting calls to the answer-phone. Calling the answer-phone was outwith my contract 'free minutes'. Since I knew who had called me (by the missed calls) it was easier to call them back at a time I wanted or ignore them.
Hi All,
I have a rather annoying problem with my Qtek S200.
It often do when someone tries to call me, the phone does not respond even though the other side of line is ringing properly. I do not see any incoming calls, missed calls, no sms about missed call, etc. Often a normal sms also not received.
When I return from a place with very poor signal to a normally covered place, the phone not connecting back to the network, the gsm part should be switched off and then back manualy.
ROM versions:
GSM 02.69.21
IPL, SPL 2.09.0001
OS 2.9.7.24
Does anyone has any idea what could be the solution? I've this problem from the begining. (2-3 years ago)
Thanks!