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I don't know why I'm having this problem but at least twice a day I have to soft reset my phone because of a program not closing or opening "hanging" the phone in state where nothing works. I also have to soft reset because of bluetooth problems. Sometimes the phone will tell me that it doesn't have bluetooth hardware or I won't be able to open the bluetooth window to turn it on or off or discoverable. Then I must reset to get it to work. What a pain! These problems are driving me nuts and I don't know what to do about it. I am considering abandoning this phone because of it's unreliability but it has so many features that it's hard to let it go. Please help me!
First of all - don't abandon the phone; this is NOT normal behavior for this PDA/phone and there should be a solution to your problems. I have had this phone (i-mate) for months, and it has always been stable and trustworthy.
Next, it would be helpful for you to post your current ROM information - (Start -> Settings -> System -> Device Information)
Next, list the programs you have installed.
Have you tried Hard Resetting the device (after backing it up) and using it for a while without installing ANY additional software? This will tell you if the base hardware/software is performing correctly. If that works, try installing any additional software ONE AT A TIME and using the device for a while after each one to make sure that one works. Then, if that one is OK, install the next one. This should pinpoint any software that causes the problems.
Let us know the results of your tests.
1. When did you last HardReset? - Sometimes a few hours of work make your life really better! :lol:
2. What's the ROM version? - Possibly you should upgrade.
3. Did you notice that you are using WindowsMobile2003 - usage of internet connection with WindowsXP without a couple of restarts never happened to me, so I don't expect Windows Mobile work with more stability! :wink: Kidding!
Conclusion: don't give up the phone - you just have to make clear what goes wrong! Good luck!
Nope, not normal usage. I've been using my i-mate for 2 weeks without a hard reset now, but just today it hard resetted on me (due to wisbar advance 2.) I'm not sure how wisbar does it, but it always gives me problems w/ it installed.
my observations
I'm a new user of the XDA I, and I find that I haven't had any unexpected hard resets yet (fingers crossed) but that I do need to soft reset at least once per day, usually to get the machine to (re)connect thru ActiveSync...
I only get the dreaded, continious soft reset problem when I install loads of crappy software.
Have you installed any share/freeware latetely.
If so only a hard reset will fix it.
SoftResets are tolerated, HardReset - once upon 2-3 months. If more often or auto - change the ROM. Auto HardReset happened to me twice - always after flashing.
Hi,
Had this problem on my Hermes where the backlight timeout is always reset to 10secs no matter what i set it to once i perform a soft-reset (by poking the reset hole at the bottom). I've tried editing the registry entry directly, flash back to the manufacturer's default ROM etc but with mixed results.
What eventually worked for me is this:
Change your backlight settings but soft-reset using software instead of poking the reset hole. I used Tweaks2k2 to perform the soft-reset but any other tool should work.
In case you are wondering what is my registry type -- i'm already using a File-based registry rather than Hive. (see http://forum.xda-developers.com/showthread.php?p=767833 for more info).
Anyone has any alternative solutions that works?
cheers!
Patrick
Hi Patrick... bizarre -- my device exhibits the same annoying reset to 10-seconds, but only when using software reset, not hardware. What software are you using to soft reset? I've used both PHM Reset.exe and Wisbar Lite v1.1.0.7...
If I use the stylus to soft-reset, then the 'on battery' backlight timeout remains at 1-minute (where I like it).
I wondered what in the hell was causing this. A few searches couldn't find it.
I thought it was high cpu usage or something..
aquanaut88 said:
Hi Patrick... bizarre -- my device exhibits the same annoying reset to 10-seconds, but only when using software reset, not hardware. What software are you using to soft reset? I've used both PHM Reset.exe and Wisbar Lite v1.1.0.7...
If I use the stylus to soft-reset, then the 'on battery' backlight timeout remains at 1-minute (where I like it).
Click to expand...
Click to collapse
Hi aquaut88,
Hmm, that's interesting. I have the opposite effect when i use soft reset via hardware. I'm using Tweaks2k2 for my soft-reset now. Did you check ur registry type setting (hive vs file) to see if that makes a diff?
It was set at (1). I changed it to (0) and still same behaviour, so switched it back to (1). It seems to have to do with something installed (Maybe Resco Explorer?) Cheers
aquanaut88 said:
It was set at (1). I changed it to (0) and still same behaviour, so switched it back to (1). It seems to have to do with something installed (Maybe Resco Explorer?) Cheers
Click to expand...
Click to collapse
Hmm.. I have Resco Explorer installed too. Doesn't seem to be the culprit here.
I had the same problem until I removed Voicecommand 1.6.
When I loaded Voicecommend 1.6 to my 8525 it did something that re-locked my Ext Rom and was causing serval other problems like the backlight changing back to 10 sec. I am not sure if it was all the hacks I had to make to make VC 1.6 work or a semi-failed install.
But I finally hard reset my phone and reloaded everything but used Voicecommand 1.5 and have not had the problem since.
i also have this problem. but i am not sure what causes it.
it is a strange problem, after a hard reset my backlight settings remain as what I selected it to be. be after i install some apps, then the problem arises. I am not sure of which app(s) cause the problem. to find out i have to install each app after a HR and test to islate the culprit.
8525 - 10sec backlight problem also.
Having the SAME EXACT problem guys! My 8525 is also constantly switching back to a 10sec timeout on the backlight display. I do have Resco Explorer too, but I doubt its the problem. I've been reseting w/ the bottom-hole, but will try doing it via software.
Does anyone else have any real fixes though? This is making me CRAZY!!!
This seems related to restoring from a backup. It has happened to me twice after restoring from SPB Backup on my Universal.
The first time I hard-reset and reinstalled everything. The problem went away.
This weekend I had to restore from backup after a freeze and the problem came back (but not immediately). I think it occurs after a backup and after changing settings in the Settings applets (not sure which one).
I think it is a error in the driver. I get a related problem with the brightness. One of my own programs sets the brightness but strangely after a while it always goes back to the 3rd bar. It makes no difference if I lower the brightness using the backlight control, it will always end up on 3. If I make it brighter it seems to stay where I put it.
ChristopherTD said:
This seems related to restoring from a backup. It has happened to me twice after restoring from SPB Backup on my Universal.
The first time I hard-reset and reinstalled everything. The problem went away.
This weekend I had to restore from backup after a freeze and the problem came back (but not immediately). I think it occurs after a backup and after changing settings in the Settings applets (not sure which one).
Click to expand...
Click to collapse
I concur. While not using Hermes, I am using a Samsung SGH-i607 (Blackjack) and after having to restore a back-up from Sprite, I started having this same issue. From everything that I have read, it seems that a hard reset and starting from scratch is the only true fix.
What good are the back-up programs if they leave your phone in this state? Kinf of sucks not feeling safe about being able to restore a back-up in the even it is needed.
i have been using battery status to fix my timeout at 30 seconds.. fixed my problem
shogunmark said:
i have been using battery status to fix my timeout at 30 seconds.. fixed my problem
Click to expand...
Click to collapse
Thats what did it for me too.
I have the same broblem. after "spb backup" restore backlight timout goes to 10sec. I had the same problem before on anotrer wm6 rom, and it starts after "spb backup" system restore too
I was just getting ready to hard reset my 8525, but before I uninstall Spb Backup from my SD and install new version (v1.6.3) on device memory to properly save my data, and ........?? problem disapears with it self..
I think problem was in non proper intsallation of backup program (on Micro SD).
now averything is ok without any hard reset
it keeps working normally only if I turn off device without lock.....
Following installation Backlight stuck @ 10sec WM v6.1
Thank you, downloaded latest Tweak2k2, installed and selected soft reset.
Backlight setting now perfect
“Contingency WM6.1 Backlight stuck at 10sec”.
Tried Trial version Tweak2k2 PPC Soft Reset and three attempts recognise this is only a temporary solution to "Contingency WM6.1 Backlight Stuck at 10sec” .
Telephoned HTC UK service, Sebastian says that If a hard reset fails to correct backlight contingency Kaiser will have to go to repair. Sebastian says that HTC do not provide Registry settings and customers that do change registry settings negate their warranty.
Request transfer to supervisor. Dan head of support says that I am the first customer with this contingency and that I need to do a hard reset and if contingency continues the Kaiser will need return to HTC for repair.
PS Thankfully HTC do not sell cars or bicycles as they would also say mending punctures negated the car or bicycle warranty!
Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks
tvrman said:
Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks
Click to expand...
Click to collapse
Hi tvrman.
For starters, install Sprite backup (on one of the CD's you got with the Ameo). This will eradicate the need for a full install after a hard reset in the future!
I suggest you do a full hard reset anyway then install Sprite Backup utility.
Only put back your essential apps one by one with 1/2 a days gap between each installation and test the turn off turn on function.
Be sure to use the supplied X-Button application to ensure you properly clode apps down after you're finished with them....or use Wisbar Advance 2, which will do it for you....except for Active Sync (this will always remain active unless shut down manually in memory menu).
I have not once suffered the problem you have in over a months use of the Ameo....might be a faulty unit or a buggy ROM. What version ROM are you using?
Anyway, if all goes well over the next 3 days, do a full backup and save a copy to your storage card or micro drive and be sure to copy a copy over to your PC...that should future peoof you having to do a full install again in the future. And be sure only to back up, if you have no problems with the device and the problems you mentioned earlier. Otherwise you will allways restore the bugs in the device after a hard reset.
Hope this helps. keep us updated on how you get on.
Mackaby007
thanks for you professional answer, i was not aware that spd backup
was on the cd which was delivered at the ameo.
Well yesterday i found out that one of the programs (profimail)
which i'm using serveral times a day for my mail, that this is the problem
I found out that yesterday i didn't use profimail but the built in mail the
whole day and the ameo did not freeze at all the whole day
tried to turn it off an on the whole day and no problems at all,
yesterday late i start profimail and check serveral mails, i close profimail
and turn the device off, later turn it on and a black screen it would not
turn on
After soft reset everthing works.
So i will check today again without using profimail and see what's happends
again.
i'll let you know....
hi,
I had the same problem.
My solution was to format the mini-sd card.
So what i did:
1. copied all data on de minisd in a cardreader to a directory on pc
2. Formatted (not quick) the minisd
3. Copied all data back to the minisd.
All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Anyone else find this? Shame as it is the program I like the most
Robert
tvrman said:
Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks
Click to expand...
Click to collapse
Have you got a password to lock your phone try removing that see if it still locks , i was having the same issue
Mrsums said:
All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Anyone else find this? Shame as it is the program I like the most
Robert
Click to expand...
Click to collapse
No such issue here! WA2 runs like a dream on my Ameo...even better than it did on my Hermes or Prophet! I'm using the 2.8.0.2 version of WA2 without WAD.
WA2 + WAD
Yes, in my case it was also WA2. I made my own skin and all work fine. But in time I got more lock-ups. So I decided to reinstall everything. Then things went wrong. That day I have installed everything 6 times. Every time I had lock-ups when I pushed the power button and activated it again. But after disabeling WA I had no troubles anymore. The last production and beta version have the same problems. At this point I have to advice not to use WA2. I did not examine every feature of WA2. So there can be one feature that caused the problem. I made my own iPhone landscape skin and I was very pleased. Could somebody try this skin to see if it freezes their device?
skin
iPhone skin ftp://xda:[email protected]/Uploads/Software/iPhone.rar
I use a lot of apps. I also use the following plugins on WAD:
SPB Diary
Profiles for Windows Mobile
Windows Life Messenger
QAN said:
Yes, in my case it was also WA2. I made my own skin and all work fine. But in time I got more lock-ups. So I decided to reinstall everything. Then things went wrong. That day I have installed everything 6 times. Every time I had lock-ups when I pushed the power button and activated it again. But after disabeling WA I had no troubles anymore. The last production and beta version have the same problems. At this point I have to advice not to use WA2. I did not examine every feature of WA2. So there can be one feature that caused the problem. I made my own iPhone landscape skin and I was very pleased. Could somebody try this skin to see if it freezes their device?
Click to expand...
Click to collapse
I'll give the skin a test run in an hour, but I refuse to use plug-ins again. They have always caused me problems, but WA2 never has. What version were you running?
Tried the i-phone skin and have experienced no issues whatsoever.
Maybe the Problem is WAD and your plug-ins.
WAD keep on giving problems like this...it's a sin for such an interesting application...here it is because I gave up to use it.
Mrsums said:
All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Click to expand...
Click to collapse
I did some searching and found some suggestions it might be the skin I was using. I changed the skin and no more freezing.
Robert
trayap.exe
Since I removed the trayap.exe from the init part of the registry I did not have any freezing anymore. I will try WA2 again to see if this solves my problem.
By the way, I am using the latest beta's of WA2 and WAD
hi all
i find that if i use the off button to turn off the backlight whilst media player is running it jams the machine, requiring a reboot. i know that i can usethe light button on the keyboard but i sometimes forget that media player is running (ie. paused).
I have the same freezing problem now after a few weeks of usage.
The device was running very nicely but now, without installing anything further or adding anything to the device, it freezes randomly.
It likes to freeze when the backlight goes off, while I play MP3 files or have a phone conversation using bluetooth.
In the past 4 days I have softreset the device no less than 81 times.
I suspect the Microdrive is to blame. Is it sensitive to movement?
I will remove all my software and other files from the microdrive and see if things improve.
In the mean time, has anyone else experienced random and frequent freezing?
Oh, I have the Dopod U1000 branded device with the latest firmware.
ok, I had it with this. 16 more soft resets within 4 hours.
I hard reset the device. So far I see no random freezing, but I didn't install anything extra yet except ozVGA and VJBigPhone. And both of them on the internal memory, so nothing on the microdrive.
When I use my alarm (clock and alarm) there is no way of clearing the notification. Even after a soft reset the alarm keeps going off. The only solution I have is to go to the Sounds and Notifications and turn it off, then reset.
I have used Memaid but with no luck. Any suggestions?
I am using the GPS ROM.
I have the same problem here, any solutions yet? Don't have any annotions or alarms active but it still thinks there is something everytime I softreset. It stops after a couple of minutes, but very anoying. Don't want to hardreset it=(
Magnus
I ended up hard resetting my device. Problem solved.
Sorry, bet you didn't want to hear that.
had exactly the same issue...
only way to get it working again was an hard reset....
There are Tools for deleting notifications on a low level. Try SK Tools...
SK Tools makes no difference
Made no difference, even though I purchased SK Tools in order to try to resolve the issue. I went even better than doing a hard reset. I upgraded to WM6 instead!
Hey guys, just got the tablet for a couple of days but i have found alot of issues with it, i have read nearly everything on this forum but just cant apply any fixes to my problems. I will list down the issues hope any of you guys might be able to help.
1. GPS does not work even with wifi on or off, dosent matter cant find any satalites whatsoever.
2. Update issue, maybe its just Australia but from reading the forums in regards to whos got what updates and such, it seems like most Australians are not getting any updates.
3. I cant do a hardware reset unless im doing it wrong? i put a pin into the reset button and held it for awhile and it didnt do anything.
You've made a soft reset. To hard reset you need to do this:
http://how2fix.org/hard-reset-acer-iconia-tab-a500-to-factory-settings.html
Reset Acer Iconia Tab A500 Factory Data Reset via Software Menus
From the Apps menu, tap on Settings, and then tab Privacy.
Tap on Factory Data Reset, and then tab Reset Tablet.
Tap Erase Everything to format your tablet back to factory default configuration.
Click to expand...
Click to collapse
I don't have any issues with GPS or updates. It updated immediately upon first boot during the setup wizard. May be the first time you start your GPS app, you need to wait a little longer - it took almost 10 minutes in my case. Go outdoors and wait a little longer. Best case is if its sunny, no high buildings around and you're not moving.
ahh i see but whats the difference between a soft reset and a hard reset? and yea i tried that i was outside for nearly 30mins and its still "searching for gps" and i dont live near any big bulidings
Soft reset is just rebooting your devise (like the reset button on a PC case). Hard reset restores the device in its original factory settings (i.e. in the state you got it the first time).
What kind of navigation software are you using? I use Sygic Aura 3 - it works pretty good on this device and its an offline navigation - once it downloads the maps through wifi it does not need internet connection. It still has some issues with tablets though - in landscape the lowest menu buttons are 80% off the screen but still "pressable".
i tried using copiolt and the normal navigation that came with the tab, and also downloaded GPS status but the gps couldnt even pick up any statelites