Philips android TV stuck logo - Android TV General

The Philips TV 55PUS7303/12 is stuck on the Philips logo. I updated the newest software with the help of Philips representative. After several attempts, the operation succeeded, but the TV turns on and freezes on the Philips logo. Out of 30 tries, once it started on the TV channel but after 1 minute it restarted again on the Philips logo.
The remote control or any other command does not work as long as it is stuck in the logo.
To restart, it only works disconnected from the power.
What can be done (what parts can be replaced) to make it work other than changing the motherboard?
Any suggestion is welcome. Thank you.

neo4458232 said:
If the television cannot be switched on, it can be for several reasons.
Continue with the steps in the article below, if any of the scenarios below apply:
● no LED (standby) lamp is visible on the front
● the LED (standby) lamp remains ON (continue with step 3)
● the LED (standby) lamp flashes when a button on the remote control is pressed (continue with step 3)
1. Switch on the TV from standby​● Switch the TV ON with the button/joystick on the TV. The ON/OFF button can be found on the back or bottom of the TV.
● Wait 2 minutes for the TV to start up completely. If no image is visible, press the 'Standby' button on the remote control.
If the TV does not turn ON, proceed to step 2.
2. Try a different outlet​Do not use a power strip for this test and try a different wall outlet. Make sure that the socket is functional, by testing another device if necessary.
3. Restart the television​• Remove all plugs, cables, and accessories (including CI+ modules) from the TV
• Wait at least 1 minute after the LED lamp has gone out
• Switch on the television with no devices connected. The screen remains black, but the LED light pulses. If the LED lamp stays on and the TV does not turn on automatically, switch on the TV with the 'Standby' button on the remote control.
If the TV does not turn on, repeat step 3. If the TV still does not turn on, continue to step 4.
If the TV does start up, make sure the software is up to date to improve the functionality of the TV. Click here to visit the Philips support page to find the latest software version and installation instructions. Or continue with the article below: 'Software update'.
4. Contact Philips TV Support​If the TV does not start up with the above steps, please contact the Philips TV Support team.
Click to expand...
Click to collapse
I followed the following steps after blocking the TV on the logo:
1. I contacted Philips TV support. With their help, I re-softened the TV with the latest software version. After this operation, the TV is also stuck on the Philips logo. I was advised to take the TV to a Philips representative for hardware repair.
2. I took the TV to the local Philips representative. They tested it, resoftened it and it remains stuck on the Philips logo. After 20-30 startup attempts, it starts normally and after 30 seconds it freezes and restarts on the Philips logo. When the Philips logo is blocked, no command from the remote or local control works anymore. They recommended replacing the main board of the TV, which costs half of a new TV. The new TV is a 3-year newer model and has a 2-year warranty.
3. I want to repair the motherboard (not buy a new one) which will cost me decently and not half of a new TV. In my opinion, a memory is defective and when the booting process starts, it freezes at a certain point. The resoftware was carried out successfully, but the hardware part of the TV has problems. Any suggestion is welcome..

When connecting the power, the TV always starts but stops on the Philips logo. During this time, no command on the TV or remote control works. It can be turned off by unplugging. Sometimes it starts correctly but after a maximum of 1 minute the image freezes and immediately restarts and stops on the Philips logo. It's not a software problem, but a hardware problem.

Hi, i had same problem and tried everything. In the end, the TV had to be serviced to change motherboard. But it hasntbeen ok since anyway. After repair, often restarting.

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