Hello, I have a galaxy note 3 that went through factory reset, but still carries the Sprint logo and the main phone number of a user. No SIM in the card so prior owner seems to have not erased their info. Is there any way I can erase the contact info so I can sell it?
My description might sound convincing but I purchased a bunch of android phones from craigslist and am trying to get them cleaned up for sale.
Any help will be appreciated- thank you.
Related
Long story short, my Fascinate crapped out, Verizon sent me a refurbished replacement, but, before I even got it, I realized I was eligible for an upgrade. So, I got a new phone AND a manufacturer refurbished Fascinate that I'm looking to sell.
My question is, how do I prepare this thing for sale? Is it as simple as a factory reset, or is there something deeper I need to do to dissociate my number from the phone?
Thanks to all who respond
factory reset takes it all away except for the SD card. You'll need to pull that and reformat it. I'd also suggest wiping it with one of those three pass programs. If you've transferred your number to the new phone then the fascinate should be deactivated.
Your number will probably still show in the settings menu until the phone is activated on another line. But aside from a factory reset and reformatting your SD card, I don't think there's much else to do.
How exactly would the seller go about activating the phone for their number? Do they just need to take it to a local Verizon store?
gubiguy said:
How exactly would the seller go about activating the phone for their number? Do they just need to take it to a local Verizon store?
Click to expand...
Click to collapse
You can do it online....much easier.
http://www.verizonwireless.com/Verizon-Phone-Activation.shtml
Or just *228.
My note 3 has had lots of problems. Reboots and crashed quite frequently. After the firmware update it seemed better for a few days but now its back to freezing and rebooting all the time.
Did anyone out there have these problems and then exchanged your Note 3 for a new one that was trouble free?
Did your replacement have all the same problems?
I don't know if I should try to get my money back and get a different phone. This is very frustrating.
My One was having a problem of power switch,replacement came &working fine I love this phone,first one was made in Vietnam but replacement came Made in Korea...
If you haven't tried a factory reset (back things up) give it a shot. Cleared up my final issue. I had my replacement on order and it arrives today. Won't be needing it.
I did a factory reset. During the initial setup after the factory reset the phone restarted once in the middle of me typing in my gmail account info.
Will nothing help Lord...nothing?
:crying:
Oh and it says: (this is directly after a factory reset..nothing has been installed yet..no apps...nothing)
Security Information
An application attempted to access system......
Replacement
Snugglesthemonkey said:
I did a factory reset. During the initial setup after the factory reset the phone restarted once in the middle of me typing in my gmail account info.
Will nothing help Lord...nothing?
:crying:
Oh and it says: (this is directly after a factory reset..nothing has been installed yet..no apps...nothing)
Security Information
An application attempted to access system......
Click to expand...
Click to collapse
hi,
I took my phone back to Tmobile after 6 days due to issues. They gave me no problems.
This is exactly the same issue I have been having with my Note 3. Freezing up and constant restarting. It's been factory reset twice and even flashed. Nothing has worked. Can someone please help? I desperately need a replacement because I can't even use it for even a few seconds before it freezes up and goes into a reboot loop. I still have several months left on the one-year warranty. Can someone tell me how I can get a replacement from Vietnam? The website is entirely in Vietnamese and no other Samsung center will help. I've tried US, Australia and our own local center (Trinidad and Tobago), and even Amazon and the seller I bought it from. I'm now thinking of trying the UK. So far no one wants to help me and I am now at a loss. I just want to know HOW to communicate with the Vietnam manufacturers to get a replacement. I'm desperate.
See your identical post .
I recently bought a used G2 (Verizon model) from a highly rated eBay seller. It arrived today and I began the process of transferring my number and activating my Page Plus sim card I would use in it. I popped it in and the phone simply won't recognize it. It keeps telling me there isn't one or that it isn't inserted correctly.
I was worried the SIM card was bad so I popped it into my husband's G2 and it worked fine. I did a hard reset/factory data reset with no luck. Tried leaving the phone off for a few minutes, reinserting SIM, then powering back on... Nothing is working. I have come to terms that this means the phone simply needs to be sent back, but thought I'd post here to see if anyone has had this type of problem? I don't know if any other info would be helpful so simply ask for it and I'll post it in an edit. Thanks everyone!
Oh and it is stock / no root / Android 4.4.2 as well
Luna_Sky said:
I recently bought a used G2 (Verizon model) from a highly rated eBay seller. It arrived today and I began the process of transferring my number and activating my Page Plus sim card I would use in it. I popped it in and the phone simply won't recognize it. It keeps telling me there isn't one or that it isn't inserted correctly.
I was worried the SIM card was bad so I popped it into my husband's G2 and it worked fine. I did a hard reset/factory data reset with no luck. Tried leaving the phone off for a few minutes, reinserting SIM, then powering back on... Nothing is working. I have come to terms that this means the phone simply needs to be sent back, but thought I'd post here to see if anyone has had this type of problem? I don't know if any other info would be helpful so simply ask for it and I'll post it in an edit. Thanks everyone!
Oh and it is stock / no root / Android 4.4.2 as well
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Click to collapse
it seems like yes, the sim card slot might be damaged. or could it be that your phone isnt a vs980? a refurbished phone maybe another carrier. like d800.. i see lots of d802 that end up beign a d800 motherboard..
read this thread and see if some had the same issues as you do..
http://forum.xda-developers.com/lg-g2/general/warning-to-people-bought-phones-ebay-t2991195
Good morning, my phone card suddenly stopped working on the network a few months ago. I believe I may have disabled some things here and there the night prior, I can't remember. I was moving from Germany to the U.S. the next day, so I had alot on my mind. This is the European variant (SM-G935F). I have tried 3 different SIM cards, one from German T-Mobile and two from Verizon in the U.S. to no avail. I have posted screenshots showing what it says I have for signal. Every once in a while it pops up with a message saying SIM card refreshing or something like that. I have tried putting a piece of paper by the SIM card because possibly the contacts were lose and I also factory reset my phone but nothing works. To send it back to Germany to have them fix it is very expensive and also I don't want to try and interpret everything. I have done that for the last 3 years and would probably end up signing a lease for a car with my limited German language skills. Any thoughts? The phone is perfect other than this issue and I am about to put it on Ebay if I can't get it squared away.
Thanks in advance for any thoughts!
Yandawg
did you try to root it and put the bootloader and firmware of t mobile or verizon?
I haven't tried that because I wanted to keep it unroofed if I needed to sell it on eBay. I might try that as a last step before I sell it though
try to flash your phone with smartswitch or odin with original rom if you are skilled, reset seems cannot recover all your settings.
I recently switched carriers to Tmobile and couldn't be happier, they also paid the remaining balance on both my v20's
I requested for the phones to be unlocked which they did.
it of course isn't a phone I want to use as my Daily since I got the V30+ but just for the hell of having a backup
I tried my tmo sim card and it worked I just had to set apns.
Last night I decided to reset the phone cause I hate that sprint bootscreen and also wanted it to be fresh.
I tried putting the Tmo sim card again and now it won't even recognize the sim is in..
So anyone with more experience would or could point me to make it work again ??
I would really appreciate any feedback
thanks!!
No one??
Did you just do a standard factory reset?
Zaleus3 said:
Did you just do a standard factory reset?
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Click to collapse
Yes!
Settings/backupand restore/factory reset..
And I also cleared the attached Data profile from Sprint with a ##code
Does the t mobile SIM card you're trying to use work in any other device? Ensure that SIM isn't just worn out from you taking it out and inserting it into phones by trying it in another phone. Also confirm the phone sees the Sprint SIM when that one is in. Pay attention to how both SIMs sit in the phone to see if you can see one of them sitting slightly further into the phone or something like that. I'm not sure how you expected your boot to not have a Sprint logo on startup if you did a factory reset though because as far as I know that's just part of the stock OS bootup, even if the phone is running a different carrier.
kbrn said:
I recently switched carriers to Tmobile and couldn't be happier, they also paid the remaining balance on both my v20's
I requested for the phones to be unlocked which they did.
it of course isn't a phone I want to use as my Daily since I got the V30+ but just for the hell of having a backup
I tried my tmo sim card and it worked I just had to set apns.
Last night I decided to reset the phone cause I hate that sprint bootscreen and also wanted it to be fresh.
I tried putting the Tmo sim card again and now it won't even recognize the sim is in..
So anyone with more experience would or could point me to make it work again ??
I would really appreciate any feedback
thanks!!
Click to expand...
Click to collapse
THIS is the stupid world of Sprint. This is what exactly happened to two LG XPowers I had with Sprint. My GSM SIMs worked great with the XPowers until I reset the device to factory settings or that the device went through a security update. You unfortunately have to get Sprint involved with the unlocking process from their end. And getting Sprint to do something? Good luck with that.
Had I not been getting unlimited free service from Sprint I would have left it some time ago and it's not for their phone or data service, but unlocking devices that is a pain in the ass!
Zaleus3 said:
Does the t mobile SIM card you're trying to use work in any other device? Ensure that SIM isn't just worn out from you taking it out and inserting it into phones by trying it in another phone. Also confirm the phone sees the Sprint SIM when that one is in. Pay attention to how both SIMs sit in the phone to see if you can see one of them sitting slightly further into the phone or something like that. I'm not sure how you expected your boot to not have a Sprint logo on startup if you did a factory reset though because as far as I know that's just part of the stock OS bootup, even if the phone is running a different carrier.
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Click to collapse
Yes The boot logo goes away when you reset the phone..
When it activates then u get the sprint logo.
The sim card I used work just fine on another phone, I actually thought the same thing you mentioned but nothing.
And yes indeed the sprint sim card reads just fine just no service.
Thanks for your willingness and suggestions though
HD2FORNICK said:
THIS is the stupid world of Sprint. This is what exactly happened to two LG XPowers I had with Sprint. My GSM SIMs worked great with the XPowers until I reset the device to factory settings or that the device went through a security update. You unfortunately have to get Sprint involved with the unlocking process from their end. And getting Sprint to do something? Good luck with that.
Had I not been getting unlimited free service from Sprint I would have left it some time ago and it's not for their phone or data service, but unlocking devices that is a pain in the ass!
Click to expand...
Click to collapse
I guess I will have to do so.. oh well..