Database Users

Device frozen... help?!

I am a bit of a newbie...
My device was working perfectly. THen I started up AIM this morning and it froze. I reset it, but now when it powers up, it is frozen, nothing works or happens. If I call the device the phone doesn't even ring. NO clue how to fix it and any info would be much appreciated.

Thats very strange. Try pulling out the battery and let it sit for about a minute or 2. If that doesnt work, then try to return it for a new one. If you somehow get into the start menu, go to settings and then the system tab. Click on "Clear Storage" witch will reset the device back to the way it was when you first took it out of the box. Yes, you will loose all info stored in the PDA but its better than not being able to use it at all. But this does tend to fix 80% of problems.

I had a similar problem today... I installed netframework and after that it stop responding.... the only working thing is the power button and when I press it the only thing I can do with the stylus is select yes or not... other then that wherever I type it does nothing!!! have you solve it?

Read this man... http://forum.xda-developers.com/showthread.php?p=1026999&posted=1#post1026999

[Q] Stuck on download screen (Android with shovel)

So I was trying to sync some music onto my phone and now its stuck on the android with a shovel screen and I cant get out of it. I tried resetting and its still there. When i turn it on it has the green shoveling android and it says "Downloading ... do not turn off target". Please somebody give me a step by step guide to fix this. Thanks in advance !!

JRams16 said:
So I was trying to sync some music onto my phone and now its stuck on the android with a shovel screen and I cant get out of it. I tried resetting and its still there. When i turn it on it has the green shoveling android and it says "Downloading ... do not turn off target". Please somebody give me a step by step guide to fix this. Thanks in advance !!
Click to expand...
Click to collapse
You are in Download mode somehow, disconnect any cords and and hold the power button down until the Vibrant screen comes one let go and it should reboot.
If not, try pulling your battery then starting it up as normal and it should reboot.
Unless you jacked something up prior... No Odin or flashin mods? How did you try "resetting"?
This (you situation) can happen because the buttons for power and volume are directly opposed from each other, its real easy to squeeze both which can put you in download mode.
Good luck! Report back if you're back to normal, I mean the phone.

Didn't work. I tried resetting by removing the battery then placing it again. I also tried the one where you hold the volume button down and press the power button and nothing. Phone remains in download mode. Earlier today I did manage to get to the Vibrant screen but the phone seemed to have turnedd off (it had low batt). But right after it turned back onto the download screen and stood there for a while so I think the battery wasnt that low. Any other ways to pop this phone back to normal ?

I am messing with the phone as I type this, right now I actually got the Vibrant screen where it says samsung right under it. It seems to stay there for about 15 seconds then the phone reboots to the "Vibrant" screen again. Just thought i'd post it to give you guys a better idea of whats up. Sorry guys I know I sound pretty dumb but im a phone freak that just loves using phones, when it comes to the technical parts though I know nothing as you can see lol. Thanks in advance for the help !

possible boot loop
it sounds like you might be in a boot loop problem. before the problem happened were you flashing any roms? if so maybe the error may have happened there and that is why you cant get it to load up, if this is the case a fast odin flash back to stock should fix the problem for you.
here is a link to where you can find info about odin. Just make sure you read everything if you choose to go this route.
http://forum.xda-developers.com/showthread.php?t=810130
also make sure you get the newest version of odin which is 1.7 i believe it is much more stable in my experiences.
if you have any problems or need help with anything feel free to ask or pm me and ill help the best i can, plus there are loads of amazing people on the boards here that will be able to help you as well. good luck and keep in mind as long as you can get into download mode (android with shovel) your phone is never truly broken.

Please help. My Milestone 2 is DEAD

Hi all,
I have had loads of problems with this phone, so I decided to do a factory reset.
It rebooted as normal until it got to the Motoblur setup page
It asks for the Motoblur details to be entered, but once you have entered them and pressed the 'next' button, it goes back to the previous screen instead of the next step and then gets stuck in a never ending loop.
I've tried skipping the sign in process but instead of skipping it, it just goes back to the first Motoblur account setup screen instead.
Out of desperation, I have tried to make several new Motoblur accounts but every single time, it gets to 80% completion, then stops.
I have even left running all night (plugged in) and it still freezes at 80%
I can't do another factory reset because it won't get past the Motoblur setup screen.
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Only had it for 7 weeks and am awaiting a response from Expansys on what to do.
Any help from you guys will be greatly appreciated.

Apply a debrand image of your system and do a full wipe

phorenzik said:
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Click to expand...
Click to collapse
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.

StevePritchard said:
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
Click to expand...
Click to collapse
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
I notice there was an option to boot from SD in the recovey mode.
Would this allow me to boot an official motorola rom?
If so, where would I get the rom from?
A walkthorugh on exactly how to do this would be appreciated if this method could fix my issues.
I'm really annoyed because I sold my HD2 for this phone and I'm regretting it.
Thanks

phorenzik said:
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
Thanks
Click to expand...
Click to collapse
I think you need internet connection in order to validate your account or create a new one. Check your APN settings first, or do it on wifi.

Hi,
I've tried it whilst connected to my wifi router. I've even tried it via the data connection but nothing happens.
It seems that despite the data/wifi connections being there, it just ignores them.
I think this is the issue. It's not connecting and I don't know why
The phone displays the wifi/3G data symbols in the task bar but it doesn't seem to be using them during the Motoblur setup

Mine is dead too!!!
Hello everybody,
Greetings from sunny, flooded, blown away, Queensland Australia!
Long time lurker, first time poster...
I have a...
Vodafone-Australian-2.2-Milestone2
2 weeks old and its an expensive paper weight. It was rooted and thats about it, had a bunch of root required apps on there, installed the bootstrap, but hadnt installed Xrecovery yet.
I was playing around the other day. changing settings, installing and uninstalling a heap of apps, testing them. Some app suggested I restart or it restarted itself, cant recall, and that was the end. Boots until it gets past the M, and then its just bootloop city.
Won't register on comp in RSD or anything. Will boot to stock recovery and cleared cache and data several times, but that didnt fix anything. Won't even charge the battery. It will run an update but has to be signed. Problem is, we havent had any updates yet on these phones in Australia and there are no custom roms. What update.zip could I get to try to fix it, because I think thats about my only hope.
While recovery was wiping the data and cache it would stop frequently and each time I would touch the ok in the bottom corner of the screen and it would continue, and seemingly despite the 10 or more stops, completes fine. Surely thats not normal.
Out of ideas, I would just send it back with a story but the vodafone boot animation is replaced with disco flashing lights. and thats all it does, non-stop. Do you think they will notice someone has been tinkering?
Ideas? Thoughts?
Oh, and forgot to mention, when I first got it I had the same problem with the Motorola sign in wizard on startup, for quite a while, cant remember how I got around it though. Stop trying to sign in and just get out of that wizard, install ADW Launcher or similar and dont go near any Moto apps. You are only required to do a Gmail sign in, not Moto.

That's the problem though.
I'm stuck at the Motoblur sign in and it will not skip.
Whenever I select skip, it just goes back to the motoblur sign in page instead of going to the home screen.
Basically, in a nutshell, this is what's wrong:
I can't sign in to motoblur (gets stuck in a loop)
I can't create a new motoblur account (crashes at 80% every time)
I can't skip the sign in process (takes me back to the motoblur sign in page instead of loading home screen)
This is my first and last Motorola phone. Not good at all.

So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF

benking1972 said:
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
Click to expand...
Click to collapse
It just goes back to the motoblur setup/signin screen no matter how many time I press home, back or skip. It's as if a dll is missing and it's unable to boot to the home screen.
How do I flash a new SBF?
Motorola have agreed to let me return it but if I can do it myself I'd rather do it.
I have found this guide http://forum.xda-developers.com/showthread.php?p=11155476#post11155476
but the link to the UK SBF is dead

Yeah, that's the one, and the link to UK SBF works fine for me. If you can't get it to flash that way, then you are going to have to do it the way I am about to do mine, which is...
http://forum.xda-developers.com/showthread.php?t=804088
Failing that, send it back and be done with it.

since its so new id send it back. you shouldnt be having this problem at all. the milestone 2 is a very solid phone. i had mine running for 90 days straight not even a reboot or crash or anything lol. sounds like you just got a duff one. with any piece of technology theres bound to be a few that slip through the net. even if you find a fix for your problem you dont know what is causing it. and if youve had problems before then somethings obviously wrong. since theyve agreed to let you return it then thats your best option.

Probably i should send mine one back as well.
Bought a new Milestone 2 yesterday (from ebay, Chinese guys but as per retail package phones are for UK market). Put the SIM in just to check before wiping out everything from my old Defy. Made a call, checked the version and the menu and put the SIM back to Defy to backup all I needed. Plugged Milestone to the mains. 3 hours later found promising "Fully charged" on the screen and put the SIM in. That was it... Since I can't power the phone whatever I do. I thought the Power button went off as I tried to perform hard reset (x+Pwr), BRM (Arrow up+Pwr) and nothing happent at all. But then I put the phone on the charger again and the Power button worked fine switching the screen off and back on.
Any other methods to get the phone running?
UPDATE: It's strange and weird, but I've just had an idea to remove SD card and it worked - the phone powered on immediately!! Formatted the card using card reader, put it back - the phone works flawlessly. Fantastic! =))

"Unfortunately, system UI has stopped" - and that's just the start!!

Hi all,
Hope I might be able to get some advice. Excuse me up front if I butcher the jargon and/or description of the issue, I am but a simple (very, some might say) mobile phone user. I know nothing of the mystical world of 'rooting', and other Andriody black art.
So, here goes.
My wife owns a Samsung Galaxy S5 which hasn't been modified (except for the installation of a few extra apps) since the day it left the Vodafone shop. Today, for no apparent/obvious reason, the following is happening:
Switch phone on, boots into home screen when "Unfortunately, system UI has stopped” message is displayed. Click 'OK', messages disappears for approx 2 seconds and then comes back. Too short a time to do anything else with the phone.
After around a minute, the phone then reboots itself.
Once rebooted -> home screen -> "Unfortunately, system UI has stopped” -> repeat.
The only thing I could see happening, in between pressing the 'OK' button dozens of times, was some automatic App updates (Facebook Messenger and Facebook Pages Manager, were the two I saw).
The back of the phone is also getting pretty damned hot - related?
I've read a few 'Help me' pages online and managed to get the phone into Safe Mode thinking I could at least have a little look around while it was stabile. Wrong. The message and endless reboot cycles still occurred.
I'm loathed to do a full reset as I can't extract the photos from the phone - the phone won't stay 'up' long enough for me to copy them onto my laptop. The phone connects and is recognised but when it reboots itself Windows Explorer cracks it.
I know a lot people say "I didn't do anything", the only thing I've done to the phone prior to this issue was to remove the rear cover and re-seat the SD card (Sandisk Ultra 32Gb, if that's any use).
I really appreciate the time you hopefully take to read this and (hopefully) help out an old boy like me. Thanks heaps in advance.

simarjoshlib said:
Hi all,
Hope I might be able to get some advice. Excuse me up front if I butcher the jargon and/or description of the issue, I am but a simple (very, some might say) mobile phone user. I know nothing of the mystical world of 'rooting', and other Andriody black art.
So, here goes.
My wife owns a Samsung Galaxy S5 which hasn't been modified (except for the installation of a few extra apps) since the day it left the Vodafone shop. Today, for no apparent/obvious reason, the following is happening:
Switch phone on, boots into home screen when "Unfortunately, system UI has stopped” message is displayed. Click 'OK', messages disappears for approx 2 seconds and then comes back. Too short a time to do anything else with the phone.
After around a minute, the phone then reboots itself.
Once rebooted -> home screen -> "Unfortunately, system UI has stopped” -> repeat.
The only thing I could see happening, in between pressing the 'OK' button dozens of times, was some automatic App updates (Facebook Messenger and Facebook Pages Manager, were the two I saw).
The back of the phone is also getting pretty damned hot - related?
I've read a few 'Help me' pages online and managed to get the phone into Safe Mode thinking I could at least have a little look around while it was stabile. Wrong. The message and endless reboot cycles still occurred.
I'm loathed to do a full reset as I can't extract the photos from the phone - the phone won't stay 'up' long enough for me to copy them onto my laptop. The phone connects and is recognised but when it reboots itself Windows Explorer cracks it.
I know a lot people say "I didn't do anything", the only thing I've done to the phone prior to this issue was to remove the rear cover and re-seat the SD card (Sandisk Ultra 32Gb, if that's any use).
I really appreciate the time you hopefully take to read this and (hopefully) help out an old boy like me. Thanks heaps in advance.
Click to expand...
Click to collapse
sorry to hear about your luck mate, but im sure we can figure a way around this issue. The first thing id try is wiping the cache and dalvik cache. that can be done by turning the phone completely off (in your case, probably just pull the battery and put it back after a few seconds), then hold volume +, the home button and power. the phone should vibrate and when it does, continue holding the first two, but release the power button. then itll boot into factory recovery. You use the volume buttons to navigate the menu, and power to select. Go to wipe cache, confirm wipe and reboot

Hi, thanks for the reply. I've just followed your suggested action but unfortunately the phone is still doing exactly the same thing.

simarjoshlib said:
Hi, thanks for the reply. I've just followed your suggested action but unfortunately the phone is still doing exactly the same thing.
Click to expand...
Click to collapse
np. ok, so you should be able to connect the phone to your computer in recovery and mount it so you can get the pictures off. After youve grabbed everything you need from the phone, then nuke it with Odin and the correct tar.md5 file and see what s what at that point

I agree. You might as well root it at that point.

youdoofus said:
np. ok, so you should be able to connect the phone to your computer in recovery and mount it so you can get the pictures off. After youve grabbed everything you need from the phone, then nuke it with Odin and the correct tar.md5 file and see what s what at that point
Click to expand...
Click to collapse
Assume you mean the 'mount/system' option from the system menu (hold volume +, the home button and power)? If so, I select this option and it doesn't appear to do anything. It seems to accept the entry by confirming the action at the bottom of the screen. So, I select 'boot' (top option), the phone starts as usual and then begins the cycle of - error message -> reboot, etc, etc after approx 15-20 seconds.
Is there no way to access the internal physical memory of the phone (even by force) to access the data stored there? Thanks again.

simarjoshlib said:
Assume you mean the 'mount/system' option from the system menu (hold volume +, the home button and power)? If so, I select this option and it doesn't appear to do anything. It seems to accept the entry by confirming the action at the bottom of the screen. So, I select 'boot' (top option), the phone starts as usual and then begins the cycle of - error message -> reboot, etc, etc after approx 15-20 seconds.
Is there no way to access the internal physical memory of the phone (even by force) to access the data stored there? Thanks again.
Click to expand...
Click to collapse
wait, you can actually see this stuff on the screen to select from?

Wiping Nexus 6P with Broken Screen

Ok so it seems like the phone is still working but my screen isnt, because when I turn it on, I can feel the vibration, and then I can feel the vibration of the security pattern when I run my finger across the screen. However I cannot see anything, its black.
I want to sell the phone out for whoever needs it for parts or want to replace the screen themselves, because otherwise it should be in perfect condition. But I really need to wipe the data, even though nothing critical since I recently wiped and reinstalled but there are still contacts and messages, etc....
So even if I follow a video to ofllow the steps, the big problem is, in the recovery boot, it seems not always the same option comes up first for every reboot, so I would have no idea if it is on "START" or "Recovery Mode" etc etc....
So how do I wipe my phone for sure and confirm it when I cant see anything?

Anyone? I cant find one solid source on how to select the right recovery mode when you cant see anything.

Have you installed googles find my phone?

dirtyreturn said:
Have you installed googles find my phone?
Click to expand...
Click to collapse
I cant remember now, been so long since I set this phone up etc.... but it did appear in the list in my Google Devices account but it cannot connect to it. I did click on the wipe device option (next time it boots up etc...) but the problem is I dont know if I can trust that, meaning since the screen is busted, I cant test to see if its been properly wiped, and if the next guy does fix the screen and for some reason is offline or it doesn't get auto-wiped by Google's remote service, then I am screwed.
Does this make sense?