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My wifi calling was working perfectly fine until just a couple days ago. All of a sudden it will not connect to the same network it had been working on, I'm on a stock Tmobile G2, no root or anything. After googling around and searching these forums I've seen its a pretty widespread issue and is even occuring on the myTouch 4g. This leads me to believe its something on Tmobile's network as I don't think all of a sudden our various ISPs started blocking something that wasn't blocked before.
I'm getting the message W006.25 ISP network error, and occasionally I've got W006.15 ISP network error. Sometimes, but less often, i will get the message to register on Tmobile's network for the wifi calling. When I hit register, the app closes and if I try to open it again it will close automatically in about 2 seconds.
I've tried clearing my wifi calling app data then doing a power off and battery pull, I've uninstalled all apps/widgets that I added around the time it stopped working (nearly back to stock). No one has found a solution or even really the source of this problem. People have even tried a factory reset with no luck. Oh yea, also tried all the different wifi sleep settings and wifi calling connection preferences.
So... respond to the poll and post your details; ROM, ISP, location, time frame of working / not-working, etc...
ROM: Stock Tmobile G2
ISP: AT&T DSL (I'm pretty sure, renting a house at college right now though)
Location: Orlando, FL
Time Frame: working from about 12/23/2010 until 1/20/2011
tomhub389 said:
My wifi calling was working perfectly fine until just a couple days ago. All of a sudden it will not connect to the same network it had been working on, I'm on a stock Tmobile G2, no root or anything. After googling around and searching these forums I've seen its a pretty widespread issue and is even occuring on the myTouch 4g. This leads me to believe its something on Tmobile's network as I don't think all of a sudden our various ISPs started blocking something that wasn't blocked before.
I'm getting the message W006.25 ISP network error, and occasionally I've got W006.15 ISP network error. Sometimes, but less often, i will get the message to register on Tmobile's network for the wifi calling. When I hit register, the app closes and if I try to open it again it will close automatically in about 2 seconds.
I've tried clearing my wifi calling app data then doing a power off and battery pull, I've uninstalled all apps/widgets that I added around the time it stopped working (nearly back to stock). No one has found a solution or even really the source of this problem. People have even tried a factory reset with no luck. Oh yea, also tried all the different wifi sleep settings and wifi calling connection preferences.
So... respond to the poll and post your details; ROM, ISP, location, time frame of working / not-working, etc...
ROM: Stock Tmobile G2
ISP: AT&T DSL (I'm pretty sure, renting a house at college right now though)
Location: Orlando, FL
Time Frame: working from about 12/23/2010 until 1/20/2011
Click to expand...
Click to collapse
Mine is working:
ROM: Stock ROM
ISP: RCN Cable
Location: Lehigh Valley, PA
Time Frames: Working constantly - no issues anytime in this area (only place I use it, and don't even need it)
FYI: I will give you a heads up, I work for said company above and there has been some known issues with Wifi Calling with that specific error you mentioned. It could be a location based issue in your area or there could be a global issue affections subscribers based on their connection type/SIM type/ETC...
If it continues, I'd call and ask them to check your area for a 7 to 10 mile radius for issues and also have them check on that error.
I've had that issue before, when i forgot to remove my static IP i had set for my work's wifi. It basically means it can't get to the server. its either a problem on your phone (a static IP that doesn't have access to the outside world) or the connection is being blocked enroute to their servers. make sure you don't have any special DNS settings or anything that could interfere.
crater said:
I've had that issue before, when i forgot to remove my static IP i had set for my work's wifi. It basically means it can't get to the server. its either a problem on your phone (a static IP that doesn't have access to the outside world) or the connection is being blocked enroute to their servers. make sure you don't have any special DNS settings or anything that could interfere.
Click to expand...
Click to collapse
Yea but I never set a static ip address nor have I changed any router settings
Sent from my T-Mobile G2 using XDA App
I was able to login to the router and change the DNS settings as recommended in the tmobile support forums, still no luck. The router didn't have any option to allow fragmented packets which seemed like it had better success as far as fixing it for others. I don't think ill have much luck with calling the ISP since I'm renting the house for college. Maybe try hooking up my own router in place of the provided one?
Sent from my T-Mobile G2 using XDA App
Only problem that I have ever had is in a hospital with a pretty locked down network. Everywhere else has been flawless. If you have issues, use locked down dhcp on your home network with ports 500 and 4500 open.
Sent from my HTC Vision using XDA App
yes mine is still working fine and im running ginger villian 1.5
Wifi calling and texting works for me. However, one thing i do notice is that text messages that exceed 1 text (160 chars) fail to send. Has anyone else noticed that or is it just me? When i find the time i plan on restoring my stock ROM to verify if the problem persists.
ROM: virtuous 9.0
ISP: Road Runner
Location: San Antonio, TX
It errors out for me once in a while but if I clear data on the wifi app and reboot the phone it works fine. Doesn't matter if I use enom, virtuous, or stock.
Sent from my LogicPD Zoom2 using XDA App
I did a search and I haven't found any info online. Within the past month or so, I have been getting google services connectivity issues where the colors on the bars switch on and off from white to green (meaning there is internet connectivity but no connection to google services). I don't get this problem when I am connected directly to wifi.
This is annoying because if I sign on gchat/gmail, there is a delay until I receive the updated information.
I was hoping that 2.3.4 would resolve this issue, but it still remains.
There is a thread going on about this issue where other people have reported seeing this:
http://www.google.com/support/forum...ad?fid=7c7a962fd3ae87e20004a26b2f3f005b&hl=en
Has anyone on the forums experienced this issue? Are there problems with the google services currently? Thanks in advance.
this also happens the other way around. i'm not connected to a phone service, but can see a signal, and when wifi is active and connected, the green signal bars turn green, even though 'no service' is displayed in the notifications.
I've noticed the same thing. Its been happening for the last few weeks.
Sent from my Nexus S using XDA Premium App
I have experienced problems with the Google location services on 3G. Since I have gotten the Nexus S and am on 3G my location is always "temporarily not available" - 2.3.3, 2.3.4, various versions of Maps - no fix. Tried clearing out the data and cache in Google services framework, Maps - no go - still same problem.
WiFi and GPS are fine. Tomorrow I will go to service center and see if it is some how related to the phone or the carrier network..
Gmail and Talk seem to work ok....
I have the same problem, connection to google is lost when the phone sleeps and sometimes randomly. I have looked everywhere but can't find any fix or official response. This started around April 14.
This issue is so frustrating, it carries over from rom to rom, my phone is basically useless now!
I had to switch to regular voicemail, cause Google voice is so delayed, gmail and google talk are basically useless too.
Sent from my Nexus S using XDA Premium App
I have gone through three Verizon Samsung Galaxy Tab 10.1's in the past two days (since the Verizon release).
PLEASE NOTE: this only pertains to Verizon devices while trying to access Google pages using your device's DATA PLAN.
EVERYTHING works fine when you are connected via WiFi.
The first time I opened the browser, it tried to auto-log me into the default Verizon/tablet Google webpage. It never got there. I tried to access other pages in Google until I tired myself out. I tried installing Dolphin, Firefox, etc and still no go. I then tried connecting to WiFi and was able to access Google, so I figured this was probably a 4G issue. So I decided to call Verizon as I was somewhat sad about my new toy. Verizon had no notes or information at the time except for wiping my device a few times. Nothing worked. I was advised to return it, as it was deemed defective by Verizon's Tech Support.
I brought my device in and swapped it out. This one did the exact same thing. I tried logging onto Yahoo and it worked though. I showed the Verizon staff inside the store (because they had been fiddling with it for over an hour) and they were very happy to see that I found a way to make it work. I then tried accessing other sites and it also worked. About 10 minutes later, the staff had checked their Tech Notes on their Intranet or whatever they use, and a note popped up about a very large number of other customers reporting this problem.
Verizon said that they had a server issue and that was why this was not visible in their "notes" earlier. They said they are working on the problem and should have a way to fix the problem very shortly. One of the Techs their said I would be lucky if it happened in the next update. So we will see what happens.
Again this is only affecting a small portion of the Verizon Tab 10.1 4g LTE users at this time. And only when you are connected to CDMA or 4G. If you are having these issues with Google while on CDMA 4G (your data connection), just use your WiFi and everything should work just fine.
Don't cry. It will all be okay.
PS: I would like to apologize in advance if this post is not in the proper section. I am sorry.
-h3lls
Droid X-Droid X2
Xoom-Galaxy Tab 7-Galaxy Tab 10.1
Verizon Wireless
thanks for the info. BTW do you have Gtab wifi other than verizon Gtab. If yes any difference in functionality?
tabing said:
thanks for the info. BTW do you have Gtab wifi other than verizon Gtab. If yes any difference in functionality?
Click to expand...
Click to collapse
I personally do not have a Galaxy Tab (WiFi Only) for either the 7 or 10.1.
But my ex-wife has the WiFi Only version and she says that there is not as many processes running in the background on her WiFi Only Tab (compared to mine). I would have to guess that this has to do with the Provider, but I could be totally wrong.
-h3lls
Droid X-Droid X2
Xoom-Galaxy Tab 7-Galaxy Tab 10.1
Verizon Wireless
I have the same issue...
I wanted to chime in on this post to let you know what I've found out and to also give you a background on the experiments I've conducted both locally and with the Verizon techs.
I purchased the new Samsung 10.1 4G LTE tablet 2 days ago and have the same issue where I can't access google.com or anything related to the google domain via a browser when connected to the cellular network. Over wi-fi it works fine, but not over the 3g network.
That being said, I called Verizon tech support (no one had been aware of any issues with the tablets), and explained what was happening. I was escalated to a very good tech who walked me through several tests. In addition, I had two people in my office that had other tablets (a Verizon Xoom and an iPad2). This setup the perfect test bed.
Here's what we found out:
1. My Samsung 10.1 4G LTE can connect to google.com via wi-fi (both via a router and cellular hotspot).
2. My Samsung 10.1 4G LTE cannot connect to google.com via the cellular connection.
3. We did a factory restore on the tablet but that had no effect.
4. I turned on the Samsung 10.1 hotspot and had the other tablets try to connect to google.com using my cellular connection to see if it was something on their server blocking the domain. Both their tablets connected successfully.
5. I downloaded both Firefox and Dolphin browsers to see if it was in the default browser. Both didn't load google.com.
6. Tested all the google apps on the Samsung and all worked via wi-fi and cellular connection.
The only thing I couldn't try was to load google.com inside a 4g network. I live in South Texas and the closest 4g network is 2 hours away.
So...
I was told to take back the device to where I purchased it and exchange it to see if it was the device. It took about an hour to see the local tech, so in the meantime, I though I would try the display tablets in the store to see if the problem existed with those.
All the Samsung 10.1 4G LTE devices didn't load google.com over the cellular network.
I felt like I had reached the limit of what could be done, but I still was interested to see if it would work in a 4g network.
So...
I had one of the techs call another Verizon store in San Antonio (a 4G environment) to have them load google.com.
IT WORKED!!!
My conclusion is that there is an issue with the tablet's software that is preventing google.com from loading via a 3g cellular connection. This explains why some people can get it to work (4g network) while others can't (3g network).
The tech went ahead and exchanged my device for a new one (which by the way, still didn't load google.com as expected) so he could send it back to Verizon and start the process of getting this rather embarrassing situation fixed...hopefully.
The ironic thing is, this only affects loading google.com and no other website. Being a google supported device, I would expect this to be resolved quickly.
I hope this has been helpful.
UPDATE: My 10.1 is working FLAWLESSLY now.
Thanks for the chime in. As I had said, the Tab worked fine with Google when connected to wifi, just not when connected to the Verizon network. That was the whole issue. The software issue seems to be a part of the issue, BUT I HAVE LEARNED THAT THE 4G LTE SIM CARDS MAY WELL ALSO BE A HUGE ISSUE (ALSO HOW THEY WERE INSTALLED).
The way the SIM card is installed could have been an issue, but there also could have been an issue with certain "batches" of 4G LTE cards that Verizon was given. To be perfectly honest, the first tablet I had that had this problem, I returned immediately and asked them to just replace my device and give me the card to take home so I could install it myself (I had been the only customer that day [opening day] to pickup a 10.1 and nobody there really knew how to set them up. They know the type of work I do and had no issue with it. I followed directions exactly as described, and still had the same issue.
It really disturbed me though when I had brought my first 10.1 back and they spent an hour into closing trying to figure out what was wrong (all 5 employees). The man who installed the card in the first place really wasn't even that sure if he had done it correctly. I don't think everyone was really too up-to-date on how to get these Tabs up and running with the LTE out of the box.
Verizon later told me that problems with the SIM cards themselves could be corrected without having to manually service the device.
Who knows.... All I know is that the issue is no longer a problem for me. If anyone is still having problems in this area, please try and give me any details you can besides what has already been said. This way I can forward the information to my colleagues at Verizon and Motorola and update them further.
PS: I had also just learned that if you lived in an area where 4G was not available, but was suppose to be in the very near future, you could have also had some "issues" with your 10.1. Nothing too specific, but there could be a handful of odd issues concerning new and upcoming 4G locations. That's about all I can really say.
-h3lls
Droid X-Droid X2
Xoom-Galaxy Tab 7-Galaxy Tab 10.1
Verizon Wireless
Sent from my DROID X2 using Tapatalk
Chiming in here. I've had the same issue with not being able access Google sites while on CDMA (LTE coming in November locally) since I purchased the GTab 10.1 LTE a week and a half ago. I have read posts on several forums with others having the same issue. After seeing this post today I tried once more using CDMA and it works. I have not made any changes or messed with the SIM card on my Gtab. Verizon must have done something on their end.
Hi, I just got a brand new Xperia Play and am loving it so far, aside from one infuriating issue.
When I'm on WIFI I simply cannot download anything from the market, I've been messing with this for the past 2 hours, things I've tried:
Clearing app cache of several apps related to downloading
Toggling WIFI / 3G
Restarting phone
Updating to latest firmware
Reset to factory settings
Play with router wireless settings
Reinstall router firmware
The only thing that did something is clearing the cache of the download manager, after I did that I was able to install one thing from the market. But it only worked once, it's not working anymore.
I'm also unable to play youtube video's when using wifi.
Does anyone have any ideas as to why this is happening? My phone is brand new, so it can't be something I did with it.
Also, up till today I had an HTC Magic, which did not have the problem on the same wireless network. It did have occasional "download starting" hiccups, but nothing like this.
Any advice?
Thanks!
Edit: Solution: http://forum.xda-developers.com/showpost.php?p=17359553&postcount=4
Edit2: False alarm, still not working.. seems to come and go
You have the weirdest problem.. Did you check your router to see if it's generating enough ip addresses for all your wireless devices?
What is the distance between you and your router and what kind of router is it? I believe the play has a weaker wifi radio, so it might be dcing too often to stream and download.. Try standing closer to the router to see if there is a difference first.
Sent from my XPlay using XDA App.
I'm right next to the router and the web interface shows a full signal, so it can't be that. I can also see in the web interface that an ip address was assigned.
I've tried setting the phone as the DMZ and disabling the router firewall. No luck with that either.
I also tried upgrading my router firmware from Tomato to DD-WRT and doing a factory reset, but again .. no luck.
I'm running out of ideas, it seems the problem originates from Android and not my router, but I can't think of anything else I could try. Could it be an issue with the Android network in my location?
Omfg.. 3/4 hours later I finally got it, and this one wasn't suggested anywhere else so hopefully this will help some others in the future.
I had to go into wireless settings on my phone, click menu, go to advanced and then manually configure the network connection. Make sure your router has reserved an ip for you and use that one, otherwise you might end up trying to use one that is already in use.
After that it all seems to be working for me (so far). Fingers crossed that it won't stop working again.
Yea you couldn't find the answer anywhere else because it seemed like it was an isolated incident. Gratz for figuring it out though.
Sent from my XPlay using XDA App.
Next day, working fine in the morning. Couple hours later and it's back to getting stuck on "Downloading". Tried toggling static ip with no luck.
God this is incredibly annoying. I'm guessing it'll magically start working again at some point, and then stop working again later.
From what I've found through google this bug has been around since the very first version and not a single solution has been offered by google. Seriously this is ridiculous
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
I was going to say download speedtest.net app when you can and see what it yields... but I see you've got it figured out. Nice!
Sent from my PC36100 using XDA App
lafoma said:
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
Click to expand...
Click to collapse
Interesting, so you're saying that google somehow classifies us as UK users, which causes problems when switching to WIFI, which is not classified as a UK connection?
It would make sense, seeing as it seems to start working again after a while.. which could mean that whatever info google is caching on us is expired and it finally adopts the WIFI connection info.
Still, I have doubts about that.. I mean wouldn't a LOT more Rogers users be complaining about this?
The only persons that would be complaining are people like us running UK roms but our WIFI is coming from a canadian provider. In my case Videotron.
So when i<m using 3g data, i'm seen as coming from the UK because of the RMNET connection and when using WIFI i'm seen as Canadian... with a uk rom.
I've read that the market DOES have regions... might not be 100% correct on that but it might be part of my issue.
Mine BTW, never works anymore even after clearing cache, FC the market, etc...
lol i got the opposite problem i have trouble downloading stuff from the market using 3g but works perfect using wifi
not really an issue since im not an app whore
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Thanks, but i had already tried that.
Reinstalled the UK rom yesterday, and even after a clean install market still doesnt work on WIFI even tho my WIFI works for browsing, accessing my computer thru RDP, etc.
yohandesilva1 said:
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Click to expand...
Click to collapse
This only works for some people.
My market has been working for a day now (I didn't do anything to fix it), I'm expecting it to stop working any moment. Fingers crossed.
Edit: Aaand there we go.. stopped working again. Sigh.
Got the same issue both on my Nexus S (Videotron) and (which is strange), on My Motorola Xoom Tablet which only has wifi, no 3g !!
Edit: If I connect my tablet thru my cell phone (wifi tethering) I have no problem with market
ok so me and mobidoy are both on Videotron...
Naatan I see you are in quebec... Videotron also?
Starting to believe it migh be an issue with them
hey
im in videotron too and since 4 days i cant watch youtube on youtube app and my download on market stay stuck in green bar!! i have a toshiba thrive android 3.1!!!!!
when i connect with a 3g router or on the wi fi in my city everything work again
so it clear that videotron is the problem!!!!
Had the same problems
First time hard reset fixed it.
Second time by magic, sorry. I was about to send the phone to repairs
I used the XDA App to post this, what did you use?
I've been having the exact same problem as you and can't seem to find a way to solve this. I just purchased a Galaxy Tab 10.1, WIFI only, and at home nothing will download from the Android market. It just gets stuck. Youtube videos also dont work via the app.I tried it out at a friends and everything worked flawlessly.
At home, I also have Videotron internet. I just called them, and tried to explain to their customer service but obviously they were quick to blame it on anything else they could. They said they did not block any ports either.
I read a thread about some vodafone users in the UK having a similar problem than us:
Edit: It wont let me post an external link because I'm a new user, but the post is on androidforums.com and is titled "ANDROID MARKET download/update problem via WiFi"
It seems their problem was fixed after calling Vodafone.
I'm also inclined to point fingers at Videotron since its odd we are all customers of theirs.
Just called Videotron technical support, they have an open ticket about it since yesterday morning and are actualy working on the issue !! There is hope !!
So when I first got my V20 (VS996), when wifi was connected the mobile data went inactive- at least I'm presuming so, the '4G' was grayed out, not crossed out, and when there's simply no 4G signal it entirely disappears (or drops to 3G etc). But now it ALMOST never does this anymore... every once in a while it will, but there's nothing specific about times it does.
I'm pretty sure that's what it's supposed to be doing, as there's even an option 'Cellular data always active - Always keep mobile data active, even when Wi-Fi is active [...]' (not enabled). I've searched high and low for a setting that could be causing it not to work right, and information about this, but have come up dry. Is anyone familiar with this? Really didn't want to have to reset and track it that way.
Thanks.
Bad WiFi signal bro. Disable your gsm data and see if you can still watch YouTube.
Sent from my LG-H990 using XDA-Developers Legacy app
fafalone said:
So when I first got my V20 (VS996), when wifi was connected the mobile data went inactive- at least I'm presuming so, the '4G' was grayed out, not crossed out, and when there's simply no 4G signal it entirely disappears (or drops to 3G etc). But now it ALMOST never does this anymore... every once in a while it will, but there's nothing specific about times it does.
I'm pretty sure that's what it's supposed to be doing, as there's even an option 'Cellular data always active - Always keep mobile data active, even when Wi-Fi is active [...]' (not enabled). I've searched high and low for a setting that could be causing it not to work right, and information about this, but have come up dry. Is anyone familiar with this? Really didn't want to have to reset and track it that way.
Thanks.
Click to expand...
Click to collapse
developer options
keep mobile data always on
as well as agressive wifi to cellular handoff
as well as under advanced for wifi, you can tell it to switch more agressively off wifi under poor conditions etc
somemadcaaant said:
Bad WiFi signal bro. Disable your gsm data and see if you can still watch YouTube.
Sent from my LG-H990 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Bad WiFi doesn't seem to be the issue. It's showing max strength and is 2 feet away from the wireless router under my desk, and the issue still persists. (yes, youtube plays fine in HD)
Team DevDigitel said:
developer options
keep mobile data always on
as well as agressive wifi to cellular handoff
as well as under advanced for wifi, you can tell it to switch more agressively off wifi under poor conditions etc
Click to expand...
Click to collapse
I'm trying to get it to turn mobile data off, not hand off to it even easier. Are you saying that these options will make it disable mobile data when wifi is good, when it's not even doing that without them? Tried that just in case, it's still not deactivating mobile data (still at my desk, wifi router for 100mbps symmetric fiber showing full strength 2' away, so unlikely bad signal)
Edit: I may have found the issue. It appears one of the Verizon apps was forcing the cell connection to stay alive. I tried killing a bunch of the ones I wasn't using after recalling how their voicemail app only runs over cellular, and now mobile data is deactivated. I'll need more trial and error to confirm which one was doing it.. I killed 4 of them.. and it stayed off after re-launch so was clearly some kind of bug. Although it's odd as it did persist through reboots.
Edit: Confirmed; it's the 'Caller Name ID' app. Ending that single process restores the normal mobile data deactivation when wi-fi is good.
So another cause of this problem has popped up. After a reboot, 4G was becoming active after 15-30 minutes despite not touching the phone at all since the reboot, and there were no apps that could be killed to get it to switch off this time. But after a lot of trial and error, the cause was finally isolated: The My Verizon data meter widget. Once it refreshes, it forces cellular data to stay on, even when Wi-Fi is connected and strong. Once the widget was removed from the home screen, 4G never came back on while using WiFi.
Is there any way to disallow an app from using 4G but still allow it to use WiFi? I really would like a better solution than just not being able to use the widget. It would be fine if it just connected, got its update, then disconnected... but no, it's on permanently after a refresh.