Database Users

Nexus 4 Rear/Back scratches

hi,
I have a Google Nexus 4 for over a month now, and the rear is full of scratches and it keeps getting worse day by day, even though I only have it in my pocket (material fabric, never dropped). I would like others that own the phone to share their opinions because it seems that there is something wrong with the back glass. By the way, the front glass is in perefect condition, so I don't get it why the rear is having this issue or how to stop it. FYI: I did call Google for that issue and they told me that I have to call LG for a replacement which I will have to pay.
Thank you

Get sgp screen protector front and back. Works wonders!
Sent from my Nexus 4 with Paranoid Android

This has been discussed over and over.
http://forum.xda-developers.com/showthread.php?t=2035749
Check the accessories section for rear protectors/skins.

estallings15 said:
This has been discussed over and over.
http://forum.xda-developers.com/showthread.php?t=2035749
Check the accessories section for rear protectors/skins.
Click to expand...
Click to collapse
thank you for the link I will check it out, yes I just did order one.

[Q] Nexus 7 - CHUNGHWA Replacement Screens

Hey everyone,
So I've gotten a smashed up Nexus 7 tablet from a friend, who said I get to keep it since she already got a Dell Venue 7 as a replacement tablet. I was looking up for a replacement screen and found out that the LCD panel is bonded to the glass using a super adhesive which meant that it's nearly impossible to remove without damaging the LCD unit itself. So I was looking for a replacement unit with an LCD display attached, what I found was that a majority of the display units are manufactured by CHUNGHWA which was not the original display manufacturer for this tablet. So my question is, since CHUNGHWA seems to be popular and cheaper than getting the original HYDIS panels:
How is the quality of these CHUNGHWA panels? Are the colours good and the viewing angles comparable with the HYDIS panels?
As long as they're comparable, I don't mind getting a CHUNGHWA replacement panel.
Please let me know if you guys have experiences with these panels as I haven't been able to find opinions on these panels on the Internet other than people are selling these panels as replacement panels.
Many thanks,
deltatux

This is not what you'd call rapid reply, but maybe someone still has this question.
I cracked my original N7 screen (Hydis) after couple weeks of usage. Bought Chunghwa replacement as it was the only available at the moment. And today it finally died after a year of agony. Basically, Chunghwa was much worse:
It was blinking. It seemed like from time to time (not always) it could not decide between two neighbour levels of auto brightness so started to switch between them like 5 times a sepond. Very annying.
Two white pixels occured in a month
It liked to touch itself, yeah. Sometimes it would start random touches until I switch the device off and back on.
Yesterday it started to report multiple touches along a vertical center line of display. Switching off/on didn't help any more. I disassembled the tablet hoping this is a bad contact and I can fix it just disconnecting/connecting the ribbons and after that digitizer died completely.
You better look for Hydis.

well I just got a replacement screen for mine... got the chumbawumba as well. hoping it works out for me. but hey, I only spent 20 for the smashed tablet and then 35 for the replacement screen/digitizer/bezel combo.

schollianmj said:
well I just got a replacement screen for mine... got the chumbawumba as well. hoping it works out for me. but hey, I only spent 20 for the smashed tablet and then 35 for the replacement screen/digitizer/bezel combo.
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Click to collapse
@schollianmj
What was your outcome?
At the moment I am debating on getting a chumbawumba one or buying a second hand screen (both touch and LCD have gone in mine)

cchaos said:
@schollianmj
What was your outcome?
At the moment I am debating on getting a chumbawumba one or buying a second hand screen (both touch and LCD have gone in mine)
Click to expand...
Click to collapse
Mine came out fine. been using it in my car a lot latley and no issues other than the screw issues. just be prepared for them to fight you and get a real screwdriver. I put screws in all 4 corners and I believe a couple down the sides. got maybe 2/3ds the screws in but you couldnt tell with the back cover snapped on.
Honestly I wasnt to worrried about getting the chumbawumba screen despite a few neg reviews because my tablet was bought for cheap with a smashed screen. I figured if it worked good then great for me. if it flaked out after a few months I would just get a new tablet.

schollianmj said:
Mine came out fine. been using it in my car a lot latley and no issues other than the screw issues. just be prepared for them to fight you and get a real screwdriver. I put screws in all 4 corners and I believe a couple down the sides. got maybe 2/3ds the screws in but you couldnt tell with the back cover snapped on.
Honestly I wasnt to worrried about getting the chumbawumba screen despite a few neg reviews because my tablet was bought for cheap with a smashed screen. I figured if it worked good then great for me. if it flaked out after a few months I would just get a new tablet.
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Click to collapse
@schollianmj
Thanks for replying. I brought mine cheap too. Hadn't thought about it in that way so might just take your thing and risk it.
Having said this, I have just found a "dead" nexus 7 on eBay that's cheap too....

RMA Due To Tint/Hue Shifting Display

According to what I have read online, this seems to be a normal behavior for AMOLED screens. But coming from a NEXUS 5 with LCD screen, the tint shifting with changing angles is really jarring at times. I've asked for a replacement and it is coming next week. Has anyone gotten a replacement recently and still seeing this issue with their screen? Perhaps the latest batch has solved this issue or at least made it better? My current 6p has a manufacturing date of 10/29. If the replacement refurbished phone is even worse, can I tell Google to take it back instead of sending the phone I have now and start another RMA? Thanks in advance for your input.

Do you have a screen protector installed? It would cause this issue also in Android N you can adjust the screen RGB to satisfy to your likings. I bet the phone you get will be the same you just are not used to amoled and need to adjust it to resemble LCD.

matt1515 said:
Do you have a screen protector installed? It would cause this issue also in Android N you can adjust the screen RGB to satisfy to your likings. I bet the phone you get will be the same you just are not used to amoled and need to adjust it to resemble LCD.
Click to expand...
Click to collapse
I do have a plastic screen protector on the screen. I dont know how Android N will solve the tint shifting from blueish to pinkish when moving the phone slightly in any direction. I'm hoping the replacement phone will solve this issue or at least make it less noticeable. My brother's Note 4 isn't as extreme as my 6p when it comes to the tint shifting issue.

triplettt said:
I do have a plastic screen protector on the screen. I dont know how Android N will solve the tint shifting from blueish to pinkish when moving the phone slightly in any direction. I'm hoping the replacement phone will solve this issue or at least make it less noticeable. My brother's Note 4 isn't as extreme as my 6p when it comes to the tint shifting issue.
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Click to collapse
I'm willing to bet it's the screen protector causing that issue that's what they do. Try pulling it off and check then. I use a glass screen protector it does this slightly I guess but it's because I put a piece of glass over my screen. It's an amazing phone once you adjust RGB to your liking I'm sure you'll be happy and higher end screen protector's may limit this issue almost obsolete but you'll always get slight reflection issues.

I've raised an RMA request today as the top two thirds of my screen have a pink hue and the bottom third doesn't, and also seems noticeably brighter.
I noticed this issue straight away before I was aware of the numerous threads on the internet discussing it.
I have had many phones with amoled screens before and have never experienced this.
I love the phone though and if my RMA phone is worse, I'll send it back and keep this one. When I asked the Google guy about this, he just said to email him and let him know I was doing it and he would instruct what to do so they knew which phone to expect back.
My current phone is also an October 2015 handset.
Sent from my Nexus 6P using Tapatalk

matt1515 said:
I'm willing to bet it's the screen protector causing that issue that's what they do. Try pulling it off and check then. I use a glass screen protector it does this slightly I guess but it's because I put a piece of glass over my screen. It's an amazing phone once you adjust RGB to your liking I'm sure you'll be happy and higher end screen protector's may limit this issue almost obsolete but you'll always get slight reflection issues.
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Click to collapse
Are you sure because there are numerous threads online regarding this issue with or without any sort of screen protector. But I will peel off the plastic screen protector and compare it side by side with the replacement once it's arrived.
crash_194 said:
I've raised an RMA request today as the top two thirds of my screen have a pink hue and the bottom third doesn't, and also seems noticeably brighter.
I noticed this issue straight away before I was aware of the numerous threads on the internet discussing it.
I have had many phones with amoled screens before and have never experienced this.
I love the phone though and if my RMA phone is worse, I'll send it back and keep this one. When I asked the Google guy about this, he just said to email him and let him know I was doing it and he would instruct what to do so they knew which phone to expect back.
My current phone is also an October 2015 handset.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Thanks for the info. Are you getting a brand new replacement phone or a refurbished one? Funny, how the rep told me that I must send back my current phone once I'd received the replacement because that is how the return/refund system is set up which doesn't make sense. I mean why would I want to return a phone that is better than a replacement phone? I wonder if anyone here has gotten a latest batch with a recent built date and still have this issue with his screen?

triplettt said:
Are you sure because there are numerous threads online regarding this issue with or without any sort of screen protector. But I will peel off the plastic screen protector and compare it side by side with the replacement once it's arrived.
Thanks for the info. Are you getting a brand new replacement phone or a refurbished one? Funny, how the rep told me that I must send back my current phone once I'd received the replacement because that is how the return/refund system is set up which doesn't make sense. I mean why would I want to return a phone that is better than a replacement phone? I wonder if anyone here has gotten a latest batch with a recent built date and still have this issue with his screen?
Click to expand...
Click to collapse
The guy I spoke to was brilliant. I explained the issue and I could tell it wasn't the first time he'd heard it.
He offered a possible explanation that there could be glue which hadn't cured fully due to it being a new device. I then said I would hope there want still wet glue on a phone that was build in October 2015! Lol
I asked what would happen if I should get a replacement and God forbid it is worse and he said to just drop him an email and he would arrange for me to send the newer device back. Anything seemed possible and nothing was an issue.
Slightly off topic but I'm a firm believer that 100% perfection doesn't exist and to be honest this slight screen issue isn't a deal breaker for me as I do really like the phone. I've had a OnePlus 2 and a Nexus 5x in the last two months and both were nowhere near on par with the 6P.
Sent from my Nexus 6P using Tapatalk

crash_194 said:
The guy I spoke to was brilliant. I explained the issue and I could tell it wasn't the first time he'd heard it.
He offered a possible explanation that there could be glue which hadn't cured fully due to it being a new device. I then said I would hope there want still wet glue on a phone that was build in October 2015! Lol
I asked what would happen if I should get a replacement and God forbid it is worse and he said to just drop him an email and he would arrange for me to send the newer device back. Anything seemed possible and nothing was an issue.
Slightly off topic but I'm a firm believer that 100% perfection doesn't exist and to be honest this slight screen issue isn't a deal breaker for me as I do really like the phone. I've had a OnePlus 2 and a Nexus 5x in the last two months and both were nowhere near on par with the 6P.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I agree with you on the 6p. I really like it as well. Let's hope we both will get a replacement that is even better than the one we have right now! I'll keep you updated once I received the replacement. BTW, are they sending you a brand new one or a refurbished? I've read that refurbished are often better than new ones because they have been tested even more and often look like a new phone.

I've no idea mate to be honest? I may even cancel the RMA or just refuse the new one. I'm either getting used to the hue or it is sorting itself out the more I use the phone (if that is even possible?!)
My speakers on the phone are great and I have no other issues. I'd hate to get another phone that wasn't as good as the one I have!
How would you tell if a unit was a refurbished...?
Sent from my Nexus 6P using Tapatalk

crash_194 said:
I've no idea mate to be honest? I may even cancel the RMA or just refuse the new one. I'm either getting used to the hue or it is sorting itself out the more I use the phone (if that is even possible?!)
My speakers on the phone are great and I have no other issues. I'd hate to get another phone that wasn't as good as the one I have!
How would you tell if a unit was a refurbished...?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
The refurbished units come in plain carbon boxes while the new ones come in retailed packaging. Also, on your RMA order confirmation, it would say if the unit is refurbished or not. I'm curious and hopeful that my replacement will be an even better unit so for that reason I will accept the delivery. You can always send it back if you dont like it at no cost to you.

crash_194 said:
I've no idea mate to be honest? I may even cancel the RMA or just refuse the new one. I'm either getting used to the hue or it is sorting itself out the more I use the phone (if that is even possible?!)
My speakers on the phone are great and I have no other issues. I'd hate to get another phone that wasn't as good as the one I have!
How would you tell if a unit was a refurbished...?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Hi mate...did you get your replacement phone yet? I got mine today. It has a manufacturing date of 10/25 which is a few days before my current phone. The screen is brighter and the hue is more of a blueish white. It is definitely "cooler" than my current device which has a yellowish tint to it. The replacement phone shows white background better and more realistic. Most importantly, the shifting tint is less noticeable when I move the phone. Unfortunately, the speakers seem not as loud as my current phone. But I will keep the replacement and will be sending the current phone back to Google. I hope you got a good replacement device as I did!

I cancelled my RMA in the end and stuck with the original device. The pink hue has seemingly rapidly dissipated the more I've used the phone and had the screen on. I'm not sure if this is possible but I have read about people advising to give the screen a week or two of use to "settle"?
I can't really see what I was originally seeing, and that is when deliberately trying to reproduce the effect using a screen testing app, as opposed to me getting used to the effect in general use and not noticing it.
Sent from my Nexus 6P using Tapatalk

LG warranty replacement/repair thread

Who here has sent in their phone to LG or have had to exchange their phone due to build quality issues? I am expecting mine back from LG soon. I had GPS issues, charging port issues, and the paint finish was bubbling along the bottom module.
So, here are a few things I feel are important things to look at when receiving your device. If you have sent in your phone and received it already could you share some info based off these questions?
What differences do you notice build quality wise?
Any HW differences?
How does the phone's battery life differ from before?
Did they repair the specific issue or does the device appear to have been replaced entirely?
Turn around time?
Some manufacturers have specific markers on serial numbers that indicate when they were manufactured which makes it pretty easy to figure out when it was made. I am gonna compare mine and see if I can find a difference, if there is something like that could you provide the small info needed to figure it out?

Here is what my device looks like after receiving it back from LG. Luckily(unlucky) they didn't actually fix the original issues I had and sent it back. I don't have a picture of the yellowing LCD yet. The reflective finish kind of makes the bubbling hard to see, but in person its pretty noticable.

I just replaced my G5 through AT&T, and it seems to be fine so far. My old G5 had camera issues after the last software update, it also had some screen burn in already. The "new" G5 seems to have similar battery life, and it took the update with no issues. I didn't have build issues with the old G5 and the new one seems even better built. I am.satisfied so far.

I had to send mine off for repair as the OIS was broken.
They decided to replace it as it was going to take longer than 7 days to fix it.. Funny thing is it took them more than 7 days to get a new one to me as they had no stock! I gave it to O2 on Monday 5th September, I just got the replacement this afternoon.
What differences do you notice build quality wise?
Better. The chin fits better on this replacement.
Any HW differences?
Not that I have noticed
How does the phone's battery life differ from before?
Not had it long enough to say
Did they repair the specific issue or does the device appear to have been replaced entirely?
Replaced
Turn around time?
9 Days
Some manufacturers have specific markers on serial numbers that indicate when they were manufactured which makes it pretty easy to figure out when it was made. I am gonna compare mine and see if I can find a difference, if there is something like that could you provide the small info needed to figure it out?
I cant find any numbers or marks that indicate manufacture date. Maybe Its in software?
[/QUOTE]

Mine, purchased at bestbuy, att, (2 months old) wifi and bluetooth stopped working. sent in to LG. came back with work order stating "gps test fail" Solution "update software"
Same phone came back with couple nicks in same places as before. i thought maybe they would send a new one or fix the parts chipped, but nooooooo. Thanks for NOTHING.
SOLD THE PHONE after i made sure it worked correctly.
Went with wife to att and got a new G5 for free when i finally talked her onto switching off samsungs boat
So far new phones are great. ill report back if this changes

My g5 had gps issues, sent it to LG for warranty repair. The phone returned scratched and couldnt detect sim card. I returned it to repair, they replaced screen because light leak, the back cover, and fixed the sim tray... LG in israel has a policy of not giving new devices , only do warranty repairs. At least its been 2 month and everything ok.
I have olso to mention that in israel LG has repair service that the repair guy will come to your house to fix your phone for free..

I just received my phone. They did not fix the issues I had sent it in for.
EDIT:
Sim tray ejection hole looks like they just shoved a big paper clip in there and damaged the hole, and my battery eject button now feels funny. The LCD is yellowing along the top right as well... This is seriously ****ty. I will upload pictures soon.

Pics are up. So disappointed with LG right now.

You sent your phone in service via courier service? Have you tried to take your "repaired" phone in an LG service center and try to have it replaced? I have never sent my previous phones in service with a courier so i have no experience with this situation but those few times I took my phone to service center for a repair, after it was fixed, i carefully check it for bad handling before taking it back. Was there no way you could refuse the "repaired" device on the "bad handling" reason?

Here in the US LG requires cell phone warranty repairs to be shipped in. We can't open packages to check if the decice is okay or not either because we have to accept them first. Don't get me started on calling in customer support... Luckily they have a web portal to generate ship in warranty requests and they give you a label.

The G5 is back in LG's hands for a second time. Hopefully they right the wrongs here...

~~Tito~~ said:
The G5 is back in LG's hands for a second time. Hopefully they right the wrongs here...
Click to expand...
Click to collapse
Hopefully,semms like you've been through hell with it.

Surprise surprise it came back with the same issues. I've attached a more recent shot of the bubbling. My phone now has minor scuff marks on the back of the frame too. Sim tray hole looks like trash. The LCD does not yellow anymore, but the physical issues remain.
Edit: I am just going to buy the rear frame. I am wasting too much time with this crap. One thing is for certain, I can never count on LG having good build quality ever again.

Looks like my G5 is debloated. That's the one good thing I got out of this ordeal lol.
Edit: Build version screenshot uploaded. It also does not boot with the sprint logo. It looks and runs like an unlocked device. Once I get the new housing I guess this will be fine. GPS seems to be fixed, LCD looks normal.
EDIT2: The bloatware loads upon activation... GREAT. lol

Anybody got a trouble with the speaker mine start to glitch at ihigh level this morning. My g5 is 2 month old...

Polaf69 said:
Anybody got a trouble with the speaker mine start to glitch at ihigh level this morning. My g5 is 2 month old...
Click to expand...
Click to collapse
Waranty or remove the cloth cover inside the chin

Had my phone sent 4 times to LG to fix because burning screen, after 4 times I got my phone e with same problem bad signal reception and my screen keep shadowing ... I just gave up and they didn't don't replace the device me... I'm trying check with them for the last time. If they didn't fix it then this is my last LG phone. By the way I used to have LG G3 and had the black screen issue too

TheMadScientist420 said:
Waranty or remove the cloth cover inside the chin
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Click to collapse
Do you have a picture of what cloth cover do you remove i dont see what you talking about

Polaf69 said:
Do you have a picture of what cloth cover do you remove i dont see what you talking about
Click to expand...
Click to collapse
I dont i didnt take one when i did mine. Its down on the 3 holes on the chin where the speaker is. Its a protective cover

TheMadScientist420 said:
I dont i didnt take one when i did mine. Its down on the 3 holes on the chin where the speaker is. Its a protective cover
Click to expand...
Click to collapse
You remove that by the hole or?

Spots in camera

I recently developed two black dots when I'm taking pictures. The darkest one (middle left) showed up about a week ago. Then a lighter one (upper center) appeared a couple of days ago. They move when I zoom in and out.
I sent my phone in to Huawei a couple of months ago to get the battery changed out. Have any of you had this before? Could this be debris on the lens or is there something else you guys think it's wrong that would require changing the camera?
Thanks for any thoughts or advise.

Docavelli said:
I recently developed two black dots when I'm taking pictures. The darkest one (middle left) showed up about a week ago. Then a lighter one (upper center) appeared a couple of days ago. They move when I zoom in and out.
I sent my phone in to Huawei a couple of months ago to get the battery changed out. Have any of you had this before? Could this be debris on the lens or is there something else you guys think it's wrong that would require changing the camera?
Thanks for any thoughts or advise.
Click to expand...
Click to collapse
I've also noticed the light spot on my photos as well. I just started noticing it about 2 or 3 weeks ago. I thought it was on the glass that covers the camera, but I replaced that a few weeks ago while I was replacing the battery, but the spot is still there. Mostly noticeable in photos with a light background. I really have to look for it though. It's more of an OCD annoyance, because now that I know it's there I can't un-see it. Yours seems to be worse than mine is though. The spot on mine isn't as dark....not yet anyway.

Docavelli said:
I recently developed two black dots when I'm taking pictures. The darkest one (middle left) showed up about a week ago. Then a lighter one (upper center) appeared a couple of days ago. They move when I zoom in and out.
I sent my phone in to Huawei a couple of months ago to get the battery changed out. Have any of you had this before? Could this be debris on the lens or is there something else you guys think it's wrong that would require changing the camera?
Thanks for any thoughts or advise.
Click to expand...
Click to collapse
I had similar experience a while ago. I had my phone repaired because it's SoC burned out and after few weeks I noticed these two black spots on pics. It turned out that camera sensor was faulty (never found out was it because of the chip repair). Luckily it was still on warranty and I got it repaired for free.

Thanks for the insight. Mine went out of warranty shortly after I sent it in to get the battery replaced. I've seen some videos on replacing the camera. Doesn't look too hard. I'll hold off and see if I doesn't get any worse until the new Pixel drops.
Sent from my Nexus 6P using XDA-Developers Legacy app

Docavelli said:
Thanks for the insight. Mine went out of warranty shortly after I sent it in to get the battery replaced. I've seen some videos on replacing the camera. Doesn't look too hard. I'll hold off and see if I doesn't get any worse until the new Pixel drops.
Sent from my Nexus 6P using XDA-Developers Legacy app
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Click to collapse
I have changed my battery some time ago so I have no warranty on my phone.. And a month back I got those kind of spots in my camera too. So I ordered a new camera (about 7$ @ ebay), changed it and now it's rocking as new. Changing the camera is easy after you get the phone open... Good luck.

Sounds like dust on the camera lens to me.

Face_Plant said:
Sounds like dust on the camera lens to me.
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Click to collapse
I thought of that and I wanted to take the glass off and blow it out to see but I wanted to ask around first. I still may do it anyway. I have a replacement glass piece already. Then I'll know if I need to replace the camera or not. That's if it gets too much worse or I decide to keep it another year as my main because I don't like the new Pixel.

petzku said:
I have changed my battery some time ago so I have no warranty on my phone.. And a month back I got those kind of spots in my camera too. So I ordered a new camera (about 7$ @ ebay), changed it and now it's rocking as new. Changing the camera is easy after you get the phone open... Good luck.
Click to expand...
Click to collapse
Can You send me the link from which you bought the camera? I am facing the same problem here as well. and what was the number on your camera back? Like 1520 or 1524?

Face_Plant said:
Sounds like dust on the camera lens to me.
Click to expand...
Click to collapse
It was not the case with my phone. It was a faulty camera. Solved it with a new one...
grgsujan said:
Can You send me the link from which you bought the camera? I am facing the same problem here as well. and what was the number on your camera back? Like 1520 or 1524?
Click to expand...
Click to collapse
I ordered this one.
http://m.ebay.com/itm/A-Main-Rear-B...1511-w-Tool-/191914243993?txnId=1402170126009
It was few bucks more expensive that I remembered. But super cheap fix anyways.
I'll check the number from my original camera sensor when I get back home from work.