dead battery/charging port? - Asus ZenFone Max Pro M1 Questions & Answers

My phone(Asus zenfone max pro m1) wouldnt charge for a week now. it was around 5% power or less the night before but I forgot to charge it because I got distracted by something. and now its completely off. I tried to charge it and left it for a while but I returned finding it didnt charged.. tried everything available in the house: different charger, different cable, tried with my laptop, tried with my pc.but nothing seems working. do I have a dead battery or something? the led for charging doesnt turn on btw. I also remembered this happened before(also from drained state) but luckily it turned/charge on for me that time but now no luck. also tried with holding the power with vol+ or power with vol-..same thing nada..bought this phone btw when it was released
is there anything I could still try that I don't know off? btw, I also tried putting it in a bag of rice for 1 week while I was waiting for the charger I ordered thinking I could have placed it somewhere wet...

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[Q] Phone suddenly went dead (latest MIUI 2.6.35 kernel)

My phone just went dead yesterday, while playing tiny tower. Suddenly turned off, and would not turn back on. When I connect the charger, the led in in the speaker blinks. When the charger is not connected, the phone is completely dead. And it does not respond to anything either way. I don't know if this is rom related. Probably not? I'm thinking returning it to the shop, and hoping for the best is my only option, unless someone here has a better idea.
Update: I tried turning it on, connected to the charger, but without the battery in. It starts. So I guess the battery died? Suddenly and completely?
What happens if you turn it on without battery in and then insert battery?
Mine did a similar odd thing when I first wiped battery stats. Was playing angry birds to drain battery right down and it turned off, but would not start. LED just blinked when power was in. I just had to plug it in and unplug it a bunch of times and it finally started charging.
I did wipe battery stats last week, but have been through a few drain/recharge cycles since then. When I start with the charger connected and insert battery it gets past the boot animation and then shuts off. I tried with a different battery yesterday, and it worked fine. When you say plug it in and unplug, do you mean connecting and disconnecting charger, just repeatedly?
yeah, was just plugging and unplugging a lot and it finally worked. If another battery worked then that would seem to be the fix.
Will try that. Thanks!
Managed to get it to start by putting the battery in after starting with just the charger first. Had to try a bunch of times before it worked. Been charging now for 5 hours, but it never gets past 10% charge on the battery? Do I just let it keep charging or is there some other way to fix it?
That happened to me in the day I bought my phone. It only started with the charger plugged in (and with no battery).
I thought the problem was in the battery, but in the store they tried with a new battery and the phone did not connect. So they replaced and everything is fine (since September).

[Q] Mytouch 4g died in sleep?

So, this phone was working without any problems but then my wife turned it off and left it in the drawer for about 3 weeks when she went overseas. When she got back and tried to turn it on it wont turn on. We figured it might have drained the battery so we plugged it in but now its not charging either! When I unplugged and plugged in, the LED blinked orange once but now it wont even do that either, no power, no LED, not charging either. I have tired everything, left it disconnected, battery out for an hour, then put it together and tried to charge, still nothing.
Any ideas? It is already out of warranty so talking to T-Mobile is out of question.
Nothing has been done to it, it is physically fine, it was just off for a long period and not it just wont respond.
Edit: Fixed it! I don't know what, I was almost giving up, but I took the battery out and blew hard on the battery contacts in the phone and in the charging port then plugged everything in and put it back on charger, orange light started to blink and then went solid and now its charging. I just turned it on. This phone is dodgy, no other phone hard bricks like this if you leave it off.
Some phones don't function with completely discharged battery. Actually, most of newer phones. You need to leave the battery inside and the phone connected to charger for some time, till the charging light shows up. MT4G is very far from being "dodgy", doesn't differ from many other phones that behave the same, and you were nowhere near "hard brick".
Good luck in powering up Motorola Defy with completely discharged battery.
Recoverable problem
syl0n said:
So, this phone was working without any problems but then my wife turned it off and left it in the drawer for about 3 weeks when she went overseas. When she got back and tried to turn it on it wont turn on. We figured it might have drained the battery so we plugged it in but now its not charging either! When I unplugged and plugged in, the LED blinked orange once but now it wont even do that either, no power, no LED, not charging either. I have tired everything, left it disconnected, battery out for an hour, then put it together and tried to charge, still nothing.
Any ideas? It is already out of warranty so talking to T-Mobile is out of question.
Nothing has been done to it, it is physically fine, it was just off for a long period and not it just wont respond.
Edit: Fixed it! I don't know what, I was almost giving up, but I took the battery out and blew hard on the battery contacts in the phone and in the charging port then plugged everything in and put it back on charger, orange light started to blink and then went solid and now its charging. I just turned it on. This phone is dodgy, no other phone hard bricks like this if you leave it off.
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Had a similar problem. Phone died while using it then wouldn't light up when plugged in. Left it plugged in for half an hour wouldn't seem to charge via wall or car charger. Tried doing a hard reset with/without the battery & plugged in/not plugged in in various combinations. Got nuthin. Drove around for hours looking for a replacement or open T-Mobile place, until it got too late and I went home. Live chat with T-mobile rep was a waste of time. Plugged it in the wall and left it, as this once brought back a G2 battery that I thought was cold dead. Five hours later it was lit up and charging, showing 40% charge on the battery indicator app once I turned it back on. "HTC Sense" crashed immediately on boot then recovered. Seems to be fine so far.
- Suggestion; plug it in and leave it overnight if it seems cold dead and doesn't appear to be charging. It seems to need to hit some critical threshold before it will work again (as indicated by previous poster). Also pick up a couple spares off amazon or newegg if you don't have a second phone available.

after some charging problems i have a red battery icon then autoshutoff

even when plugged in that's what i'm getting, i tried a bunch of stuff if i hold the power button for 30 seconds then i turn it on, i get a flash of asus logo, but then it gives me red battery icon again then shuts off
edit, i left it plugged in for a while and it seems to be booting up now, if anyone gets this problem try holding power for 30 seconds to reset nvflash, then let it charge for a few min and then boot up.
edit, that was only a temp fix getting problems again will report back when i figure it out
Try leaving it plugged in for several hours without doing anything. It might have just been drained too low and is having a hard time recharging. You may have a charger issue as well. When I ran into this problem once, I had to put my wall wart into my freezer for a couple hours and its worked ever since.
Banetbc said:
Try leaving it plugged in for several hours without doing anything. It might have just been drained too low and is having a hard time recharging. You may have a charger issue as well. When I ran into this problem once, I had to put my wall wart into my freezer for a couple hours and its worked ever since.
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it was a bad charger charging on 5v, i ordered a new one and in the meantime i'm just leaving it off and plugged in when im not using it to keep it alive, it doesn't charge while on due to the faulty charger

[Q] n4 is completely unresponsive (dead)

So this is what happened:
the phone discharged fully and i connected it to charge. then i got a flashing red led. seeing this as a bad omen i tried to turn my device on - no luck - it wasn't responding.
i unplugged the charger and plugged it back in and again the same result, then again..... and i got a solid red light. so after a few times of messing about with it , trying out a few sources of power and such i got it charging (the battery logo appeared). The charging lasted for ~30 sec and it went black.
So after that the n4 is completely unresponsive. No flashing leds no backlight on screen, NOTHING.i tried out a few chargers and cables and beside those i used a genuine n4 charger (it's 100% working - i tried to charge another device). i left it there for the whole day to charge thinking that maaaaaby the battery ran to a complete 0 and i just need to give it time, as you probably guessed it, that did nothing.
In fact, i think the phone is not charging at all. The reason i think so is because the wall charger is emitting a faint high-pitch squeal regardless of the fact that the phone is connected (it should be squealing only when it's plugged into socket and the phone is not plugged in it)
so TL DR:
n4 is completely dead, no signs of life. The things that were tried:
a handful of chargers and cables that are 100% working on other devices
trying to boot with a combination of volume buttons pressed
holding the power button for 60 sec. while plugged in
prolonged charging (~7 hours)
verbal threatening to sell the damned thing if it's a serious problem
so that's that. i should get my tools back from a friend on monday. i'll try to take it apart, maby there's a loose connector here or there or something. Any ideas what i could try before that?
Some searching around the forums wouldn't hurt. Try this for example.
kalopop said:
Some searching around the forums wouldn't hurt. Try this for example.
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thanks for the link, that seems to be worth a shot.... i'll be able to take the phone apart on monday, that's the earliest i will be able to try it. i was wondering if there is anything i can do until then to remedy the situation. I mean i'm really getting a kick out of my old sony erricson k300 but i kinda prefer the nexus and would prefer to fix it asap.
ok i fixed it
i used a 3v source and held the contacts manually for 5 min. that returned it to the red blinking led state and after leaving it to charge for 5 min it returned to the battery icon on screen. thanks for the info again.

So Bricked S2 8" tab. Need help from the tech gods here.

I'm so bricked. I'll try to be brief.
I successfully rooted a 2 month old sm-t713 a few weeks ago. I was out flying my drone with the tablet attached to the remote control. The tablet was discharging battery life to the remote. I placed the tablet down for a minute to check on the drone that just landed and when I checked the tablet...well it was off. I tried power on immediately...I then tried hard reset. Nothing.
At home I tried multiple reset attempts and nothing. Also the tablet refused to charge when plugged in. I finally opened the back cover and disconnected the battery. I left it for an hour and then tried again.
Now it gets weird.
The tablet turned on and started to load the os... nougat. It got about 2 mins into the Android loading screen and then died.
I retried turning it on. Nothing happened. I plugged it in overnight and still nothing. I tried unplugging the battery again from the motherboard of the tablet for a few mins. When I retried powering it on again I got a 5 second glimpse of the Samsung tablet logo screen and dead again.
Now it's really really dead. I tried multiple attempts at reset and download mode and no life. The unplugging battery trick does not work anymore.
In desperation I bought a new battery and plugged it in but the tablet did NOT respond to that either.
So now I'm at a total loss. It's only a few months old and doubt Samsung will fix it under warranty.
Does anyone have any ideas as to what happened? And any way to fix it myself?
Help really appreciated. Thanks. I feel like a dolt.
pointbob said:
I'm so bricked. I'll try to be brief.
I successfully rooted a 2 month old sm-t713 a few weeks ago. I was out flying my drone with the tablet attached to the remote control. The tablet was discharging battery life to the remote. I placed the tablet down for a minute to check on the drone that just landed and when I checked the tablet...well it was off. I tried power on immediately...I then tried hard reset. Nothing.
At home I tried multiple reset attempts and nothing. Also the tablet refused to charge when plugged in. I finally opened the back cover and disconnected the battery. I left it for an hour and then tried again.
Now it gets weird.
The tablet turned on and started to load the os... nougat. It got about 2 mins into the Android loading screen and then died.
I retried turning it on. Nothing happened. I plugged it in overnight and still nothing. I tried unplugging the battery again from the motherboard of the tablet for a few mins. When I retried powering it on again I got a 5 second glimpse of the Samsung tablet logo screen and dead again.
Now it's really really dead. I tried multiple attempts at reset and download mode and no life. The unplugging battery trick does not work anymore.
In desperation I bought a new battery and plugged it in but the tablet did NOT respond to that either.
So now I'm at a total loss. It's only a few months old and doubt Samsung will fix it under warranty.
Does anyone have any ideas as to what happened? And any way to fix it myself?
Help really appreciated. Thanks. I feel like a dolt.
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Click to collapse
It's obvious, but have you tried different chargers and cables?
When you put the new battery in was there any life at all?
The only reason I think the battery trick worked is because unplugging it allowed it to re-energize somewhat so it could power on when reconnected.
Now it's completely drained there's no power at all in it.
Same goes for plugging into the mains, no power getting to the board.
I suspect a possible faulty USB port.
Thank you for responding.
I did try the oem charger, my car charger, a 3d party wall charger and a 20000 mAh portable charger. Also multiple cables. I think the charging port is working because the portable charger flashes when actually charging a battery. It does not flash at all if plugged into a full battery. Somehow the tablet is being blocked from turning on.
Plus just today I did use a fully charged replacement battery to test the tablet though...my coworker has the same tablet and allowed me to remove his functioning one today...and that failed when i connected it to the Samsung. I even connected the battery from faulty Samsung to his tablet and his turned on immediately.
Argh.
try a "Samsung Jig" you can get them off ebay for about a quid!

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