Hello
So I ran into this issue last night.
I've recently purchased Galaxy S10+ AT&T model SM-975U.
The phone was working perfectly for several days until last night it suddenly shut down and I could not turn it on since then.
Now some facts:
• The battery was well charged, above 80%.
• I tried force restart, both Volume down first then power button method and Vol up + Bixby + Power Button simultaneosly, no effect whatsoever, the phone responded to nothing.
• I also tried to charge it with OEM fast charger and also with another S10+ using wireless power share and tried to perform force restart, but no success there either.
• I also tried to flash new ROM with Odin, but Odin could not see the phone, it did recognize the other S10+.
• The PC did recognize a device connected, but with yellow exlamation mark and some wierd name.
If anyone has experienced this issue and found some solution I would be very grateful if you could share it with me.
Leave it for 2...3 days let it lose its charging then charge it wirelessly. It will be fine. Dont use OEM charger. Just charge it wirelessly.
Had to take it to Samsung service center. Apparently, international warranty means no **** in my country's "official" service center, had to pay some fee for software repair of a phone with 4 months of warranty left.
They could not figure out what caused the issue, though.
Related
Model: Samsung Galaxy Y GT-S5360
Running Custom: Hyperion 9 GM Final Build Final Rev + Update-01
Situation: So I've successfully flashed the new ROM a week ago. It was great, I must say, I really loved it. But yesterday, when I was on my way home, I found out that the phone wasn't starting up, even after I held the power button for more than 10 seconds.
I assumed that maybe the battery got drained, so I charged it as soon as I got home. The problem is, it's not charging. I even left it overnight to charge only to discover that it didn't.
I tried three different chargers and I even tried charging it by connecting it to my laptop but none of it worked.
I tried pressing the Volume Up+Menu Key+Power Button but to no avail. I can't even access the Download mode.
I can't open nor charge my phone and the buttons give no response at all.
So, any idea what the problem might be? Is it caused by the new ROM or is it hardware failure? Or is my phone bricked?
IcarusRaptis said:
Model: Samsung Galaxy Y GT-S5360
Running Custom: Hyperion 9 GM Final Build Final Rev + Update-01
Situation: So I've successfully flashed the new ROM a week ago. It was great, I must say, I really loved it. But yesterday, when I was on my way home, I found out that the phone wasn't starting up, even after I held the power button for more than 10 seconds.
I assumed that maybe the battery got drained, so I charged it as soon as I got home. The problem is, it's not charging. I even left it overnight to charge only to discover that it didn't.
I tried three different chargers and I even tried charging it by connecting it to my laptop but none of it worked.
I tried pressing the Volume Up+Menu Key+Power Button but to no avail. I can't even access the Download mode.
I can't open nor charge my phone and the buttons give no response at all.
So, any idea what the problem might be? Is it caused by the new ROM or is it hardware failure? Or is my phone bricked?
Click to expand...
Click to collapse
Is there any light (i.e) black screen with dim light? Or your phone doesnot give any response like a dummy?
either
your battery is dead
the charging pin is faulty
the motherboard is faulty
the power button is faulty
the screen is faulty
take it to a repair shop for diagnosis
use a universal charger so you can know if your battery's dead or not.. I had the same problem before my phone just died and won't turn on I bought a universal charger and found out my battery's dead..
Thank you for the response.
Just figured out the problem, guys. The problem turned out to be the battery.
I used my friend's phone battery (Both of us owns a SGY) and my phone finally opened!
What confused me, though, is that my friend used my phone battery on her SGY, it worked just fine! My battery hates meh. :v
--- This may belong in the Xposed forum, I am uncertain. ---
Hello. Please forgive my ignorance regarding the technical aspects of methods discussed on these forums.
I have a Samsung Galaxy S4 GT-I9505 supplied by Vodafone Australia. This was received today as a replacement for a screen issue I had with my previous S4. On the previous S4, I had rooted using a Saferoot method as read about on this forum. Later I had installed Xposed to use Keepchat and everything was fine. Today I have rooted this replacement phone successfully using the same method, and then moved to install Xposed. The Xposed application required an update, the very first option in the app was red and suggested an update or a reboot, and the reboot did nothing, so I pressed update. The phone turned off but didn't restart. I tried the usual button presses and battery pulls and finally a simple power up using the standard power button started the phone up. It got as far as the lock screen I believe, before shutting down again. It is now unresponsive. It wont turn on, enter the boot menu (multi button holding method) or charge. I believe the battery is quite low at this point, and unable to charge, causing me some consternation. It has now been over 30 minutes with no response.
If anyone could provide a resolution to this issue, I would be extremely thankful.
Regards,
CaleS
Try and ask in this forum my friend good luck
http://forum.xda-developers.com/showthread.php?t=2265477
Hello again.
I have an update on my situation.
I left the phone on charge and it eventually turned on by itself. I played around with it for a while and it seemed OK. Eventually it turned off again. I had to pull the battery to get it to turn back on. After starting up again, getting to the lockscreen, it turned off again. This process repeated many times, until I got frustrated.
The next day I thought I'd try a factory reset via volume up + power, and the device managed to stay on long enough for this to complete. After the phone reset, I used it for a while and again it turned off. The same cycle continued.
Perhaps the phone is naturally faulty, despite my rooting attempt, as it was a refurbished model. I am quite happy to return it for another replacement under warranty, however I may not be able to do it as the device is rooted. I would gladly remove the root using stock firmware and Odin, however the phone resets after a few seconds of entering download mode.
Any advice?
Thanks.
Sounds to me you have a faulty power button. It's somehow stuck that's why it even reboots in download mode. It's a common problem for the S4. Try to wedge it or replace it.
if it is refurbished model it might as well be dead battery.
battery sensor detects "low battery" state and shutdown phone saying battery 0% - to protect battery against fully depleted state (damaging to max capacity or even impossible to charge at some point)
if you power it on again it will boot and say it has like 1% left and you will be able to use it for few more moments, but doing so will degrade your battery.
powering it on, going to lock screen for it to shutdown on its own again sounds like weak power source
imagine above scenario happening several times (previous owner of the phone kept "reviving" it after shutdown due to battery 0%)
that would resulted in battery able to hold only fraction of its standard power - allowing you to just boot your phone before it shuts down.
I had similar situation with my laptop battery (this one was on AC all the time) - battery was so damaged that laptop was shutting down at windows login screen - if booted on battery alone.
When booted on AC and unplugged it said 100% battery, that went down to 0% in a matter of around 2 minutes, when laptop shuts down.
So Sunday night, my phone as at 34% charge, I went to plug it in with the same Samsung charger I've always used and I noticed a moment later it started to re-boot itself. Found it odd but then it was stuck at the white "T-Mobile" screen for some time, and I removed the battery to re-boot and this time stayed at the Samsung screen. Following troubleshooting tips, I removed the battery and held the power button down for 30 seconds, replaced the battery and tried to power on and now it won't do anything. No boot, no load, no power. Unable to even use recovery mode. I tried 3 usb chargers all with no sign of life on the device.
Thought perhaps the battery was shot, went to two t-mobile stores who were no help, eventually went to a battery/phone repair store and tried a new battery, still nothing. The person said it could be a board issue or software problem (but they did not test it other than putting a battery in.)
Is this thing bricked now? Or are there any options I may have to repair/recover anything on it.
Never rooted or anything, stock S5 with the push updates from t-mobile and such.
Last night I had my phone connected to my computer to charger it per my normal routine before going to bed. I removed the USBC cable and the phone's screen instantly went black. Would not power on with holding the power button, power button and Volume + button together. None of the tricks I knew to try would work.
I laid down for the night and plugged it into the original charger and cable from OP, and the phone vibrated, showed the bootloader unlocked message, then back to black screen, never showed the boot animation. Intrigued, I then was able to get into the fast boot screen, I got excited and thought maybe by some chance there was a software/kernel issue and I could push the image from my desktop. So I unplugged the power cable and as soon as I did the phone instantly powered off.
Now prior to connecting the phone to the computer, the phone was at roughly 35% battery, so there was no way at any point that the battery was dead.
I left the phone connected to the oem charger and cable overnight, and upon waking up today the phone will still not turn on. I tried holding power and volume + for at least a minute and no signs of life.
I'm really at a loss here, I've had the phone less than 3 weeks, it's never been dropped or exposed to water.
I opened up a ticket for repair from OP but now I'm concerned that the phone is rooted and has TWRP, if they'll deny repair, even if it appears to be a hardware issue not software?
Are there any other tricks I can try?
Well as an update, I now know why I've seen many people say OP has horrible customer support. It took longer than it should have, but the repair facility says that replacing the mainboard fixed the problem. And sure enough my phone is charging and working as expected. Already updated, bootloader unlocked, twrp installed and magisk. Life is good. ?
Hello
So, I've got Samsung Galaxy S10+ AT&T model with a very very weird issue.
The phone has so far died 4 times already. After each time I take it to local Samsung Service center (I'm in Europe) and the technicians turn the phone back on after plugging it to a device which directly sends the power to motherboard, excluding the battery. But the thing is that solution is temporary, the phone developed this issue on January 10th this year and since then I'm kind regular visitor to the local Service center.
They can't determine what's causing the issue. If anyone here has experienced the same issue and found a solution for it I would be more than grateful if you could share it with me.
European authorized service center can't do anything with US models, basically Samsung's warranty works only regionally and not worldwide, well, shame on them for that. Will think twice before buying next Samsung phone.
Couple facts:
1. The phone does not force restart when dead.
2. The phone takes minimal charge when the issue shows up, the technicians at local service center said it takes about 200mAh when dead while it should be doing around 2000mAh normally.
3. Windows 10 PC does recognize (plays sound) that some kind of device is connected when hooking up the dead phone to it, but the phone does not show up in device manager. Also Odin or any other software can't detect it.
4. The only temporary solution so far is to hook the phone up to a Samsung device which sends the power directly to the motherboard, so the power does not go through the battery, but the battery health is excellent.
If additional details are needed I would be happy to provide them, let me know!
I have my old Note 3 (T-Mobile branded) that does that i could never figure out what causes it even after going back to stock original (unroot). Only difference is mine does take a charge and charges fine in your case either
1. You charging port is damaged in some way causing not to charge properly
2. (Unlikely) but battery is defective somehow and won't hold a charge
3. Your cpu is overheating causing a shut down
EdinM30 said:
I have my old Note 3 (T-Mobile branded) that does that i could never figure out what causes it even after going back to stock original (unroot). Only difference is mine does take a charge and charges fine in your case either
1. You charging port is damaged in some way causing not to charge properly
2. (Unlikely) but battery is defective somehow and won't hold a charge
3. Your cpu is overheating causing a shut down
Click to expand...
Click to collapse
Thanks for the reply.
Well I think mine is quite a different of a scenario
1. The phone charges fine until it's working, it functions like a normal phone before that random shutdown occurs.
2. I too had that doubt, but it lasts very well so not sure about that.
3. The phone gives no signs of overheating ever. Not even while charging. The random "death" scenario occurs randomly when not on a charger. The phone is sitting in perfectly functioning state and the next moment you take it to unlock and suprize, surprize... it's dead. So far only temporary remedy is to take it to the service center and plug it to the special Samsung gadget to directly send the power to motherboard.
George95 said:
Thanks for the reply.
Well I think mine is quite a different of a scenario
1. The phone charges fine until it's working, it functions like a normal phone before that random shutdown occurs.
2. I too had that doubt, but it lasts very well so not sure about that.
3. The phone gives no signs of overheating ever. Not even while charging. The random "death" scenario occurs randomly when not on a charger. The phone is sitting in perfectly functioning state and the next moment you take it to unlock and suprize, surprize... it's dead. So far only temporary remedy is to take it to the service center and plug it to the special Samsung gadget to directly send the power to motherboard.
Click to expand...
Click to collapse
If your phone is still under warranty i would ask them to replace the motherboard, it sounds like it's defective in some way.