Issues with Google Play - Fire HD 10 (2019, 9th Gen) - Fire HD 8 and HD 10 Q&A, Help & Troubleshooting

Something is a little off on my machine.
The reproducible issue is that Chrome won't log in. The front page asks me to log in, but trying to give me an error that the account exists.
I didn't follow those exact directions, but a similar one I created by trial and error.
Before I start over, has anyone had success with the method in that thread without the issue I'm seeing with Chrome or advice on how to fix things?

Ralph Trickey said:
Something is a little off on my machine.
The reproducible issue is that Chrome won't log in. The front page asks me to log in, but trying to give me an error that the account exists.
I didn't follow those exact directions, but a similar one I created by trial and error.
Before I start over, has anyone had success with the method in that thread without the issue I'm seeing with Chrome or advice on how to fix things?
Click to expand...
Click to collapse
I wasn't able to find chrome through the play store but the latest apk from apkmirror seems to be working great.

Related

Cannot connect to Chrome-to-Phone no matter what/FCes on certain YouTube app videos

Hey guys,
No matter what, I get the "Unable to Connect" error when trying to connect to my Gmail on Chrome-to-Phone. I've uninstalled, reinstalled etc but nothing. Other Google apps seem to work fine I think.
I'm already connected to this account in this app on my Droid X, so I know it should work. Same goes for my Nook Color previously, worked fine. Why wouldn't it work on this?
Also, in the YouTube tablet app, some videos I try to watch, the second it hits the video screen and the little loading circle starts spinning, the app freezes and then force closes. More than 50% of the videos seem to work, but some (namely certain ones I click from the widget that are featured, which is weird) freeze up right away and FC on me. Any answers to this one yet?
Thanks.
I definitely get the youtube force closes. No idea whats causing it.
Well I bet that one's pretty common.
But does anyone know how to make Chrome to Phone work? This is killing me!
I have the same chrome to phone problem on my Tab and Thunderbolt. Its really annoying because I use it all of the time.
np with Chrome2Phone here - it's just a little slow sometimes.
Try: Force Stop, Clear Cache for the app & restart.
You seeing any message in your logs? (adb logcat)
aSeeker said:
np with Chrome2Phone here - it's just a little slow sometimes.
Try: Force Stop, Clear Cache for the app & restart.
You seeing any message in your logs? (adb logcat)
Click to expand...
Click to collapse
Nope, tried clearing/uninstalling...nothing works, just get unable to connect.
EDIT: I did a logcat on my PC while trying to connect to Chrome to Phone, and the section that contains tons of mentions of Chrome to Phone is freakin over 14,000 characters long, much too long to paste in here. How do I know what to look for in there??? (A hell of a lot of activity happens instantly).
Google has some arbitrary limit of number of devices that you can connect to your chrome to phone account. If you use a different Google account, you should be fine. If you unregister one of your devices, you should be fine.
The problem comes from us crack-flashers that forget to unregister before flashing a new ROM. If you have a nandroid backup of a ROM where you are still registered, restore it and unregister, then restore back to whatever you were using before. I've even gotten it to work on my tablet by unregistering on my phone and then restoring a backup to regain the registration on my phone.
I've also heard that the old registrations expire after a while. I can't verify that, though.
just4747 said:
Nope, tried clearing/uninstalling...nothing works, just get unable to connect.
EDIT: I did a logcat on my PC while trying to connect to Chrome to Phone, and the section that contains tons of mentions of Chrome to Phone is freakin over 14,000 characters long, much too long to paste in here. How do I know what to look for in there??? (A hell of a lot of activity happens instantly).
Click to expand...
Click to collapse
You'll see something that looks like a stack-trace.
It has to be fast - your phone does a lot without you knowing about it
Your best bet is to: adb logcat > capture.txt
Run through the app.
Open & explore.
You'll find a group of lines that look something like:
Code:
D/ContactsSyncAdapter( 517): at com.google.wireless.gdata2.client.GDataServiceClient.convertHttpExceptionForWrites(GDataServiceClient.java:466)
The specific content will vary depending on what apps is crashing.
Feel free to IM me the log and I'll help point out the error.
bill.allrobots.org said:
Google has some arbitrary limit of number of devices that you can connect to your chrome to phone account. If you use a different Google account, you should be fine. If you unregister one of your devices, you should be fine.
The problem comes from us crack-flashers that forget to unregister before flashing a new ROM. If you have a nandroid backup of a ROM where you are still registered, restore it and unregister, then restore back to whatever you were using before. I've even gotten it to work on my tablet by unregistering on my phone and then restoring a backup to regain the registration on my phone.
I've also heard that the old registrations expire after a while. I can't verify that, though.
Click to expand...
Click to collapse
Ok so the too many devices thing is it. I think 2 is the limit. I am linked through my Droid X and was linked to my Nook Color. The problem is that I factory restored (reflashed stock Nook firmware) the Nook to sell it and no longer have access to Chrome to Phone on that device (I assumed it would disconnect the link for me?). It has stock firmware, so no Android apps or anything. Yet the only way I can get it to connect on my Tab is to disconnect on my Droid X app. I don't want to disconnect on there obviously.
How can I disconnect what it thinks is still a link to my Nook Color without actually even having it on the device?? I want to have it link to my DX and my Tab- this will work but I don't see any outside way to unlink it from my Nook? Grr
Basically now, my Tab is connected fine but now the same issue is with my DX, so I still need to figure this out.
Also, in my opinions, this limit of two is not great because what if you really have a legit third device and want to link? There is no quick way to switch between devices if there is a third, and nobody really wants to have two Google accounts just for this. Kinda stupid IMO.
I have had this issue for awhile on my Samsung Captivate and now my Galaxy tab. If there is a limit, I need to figure out how to remove the old ones. Does any one know how to remove devices? I do not currently have it connected on any devices so I should be able to have it running no problem but I get the same message as the OP when I try.
Sent from my GT-P7510 using XDA Premium App
Um OK, so I bit the bullet, took the Nook out, reflashed CM7, logged into Google, downloaded Chrome to Phone...all so I can do what I thought would work and log in to Chrome to Phone and then disconnect again so that the device would now longer be linked. I did that, and now I cannot connect on any of my three devices.
Are you serious?? How are people supposed to deal with this? There is no device management for the account/app anywhere. Can someone please help me make this work? I don't know what to do at this point..
I even tried connecting CTP on the Nook to my other Google account to see if it would really unlink my original account, but I still can't login with the original account on any device!! Oh my freakin God

[Q] google play cant download google talk error [solved]

Hi,
here comes my next problem.
I rooter my kf and installed android market and google services framework. On the first start the market want me to sign in and updates to google play. After my sign in I get an error that google services framework has stooped. After restarting I can enter the shop but if wanna download an app, there comes an error ".. could not be downloaded due to an error (921)" and after a short time I get a message in the upper left corner "google talk authentication failed" .
I tried a lot to solve this.
The market got worker after I reinstalled it and signed in with an new acc. Then I got no error. But I want to use my regular google acc. Somebody has got a hint for me?
Thank you and sorry for my bad English.
seems that you have settings on your regular account that interfere with the capabilities of the kf (ie google talk)
maybe it's the better way to use different accounts for the kf and for your other devices
if you don't have other devices anymore you could try to go to google account configuration website -> dashboard and delete the other android devices
Yea thought about that too. I have got a samsung galaxy gt s5830. I bought some apps on that account and want to use them on my kf too. And I want to use that google mail acc on my kf too. :/ I was looking in my google acc settings if I can configure something but did not find anything.
someone had an idea?
did you try to configure settings on the kf or on the google website (maybe with computer) ?
On the website. But with the kf. I was thinking about deleting my other device temporally. But google does not allow it. I can only hide it. I think I will hide it and try my old account again.
[Edit]Did not worked, same error :/ [/edit]
just in the process of searching for a solution - found this one so far:
To the OP I had this issue with updating from cm9 beta 0 to beta 1 and it would give me 921 and a 4## error.. but after a while it fixed itself like it was never anything wrong =] google is jacking up with their new play market so #blamegoogle
Click to expand...
Click to collapse
So maybe I just have to wait ?
I thought about getting the talk.apk and installing it. I was reading something about deactivating some sync options and that this talk app has to sign in at google.
sounds logically ...
found an other one:
I had a couple of error 921 (i think) but a couple of retries they installed
Click to expand...
Click to collapse
seems google has some big problems ...
update: this one looks promising:
http://forum.xda-developers.com/showthread.php?p=24050995
Yea..I hope time will help. I just fixed permissions and deleted dalvic. But it makes no change. You found it on twitter? [Edit]thanks I will try that[/edit]
just updated my last post - look at post #911 & #912
btw: not twitter - google is your friend ...
Man, you are realy good, thanks for your help. Your posted link worked for me. =D
glad to help ...
Real solution
mrdeli said:
Hi,
here comes my next problem.
I rooter my kf and installed android market and google services framework. On the first start the market want me to sign in and updates to google play. After my sign in I get an error that google services framework has stooped. After restarting I can enter the shop but if wanna download an app, there comes an error ".. could not be downloaded due to an error (921)" and after a short time I get a message in the upper left corner "google talk authentication failed" .
I tried a lot to solve this.
The market got worker after I reinstalled it and signed in with an new acc. Then I got no error. But I want to use my regular google acc. Somebody has got a hint for me?
Thank you and sorry for my bad English.
Click to expand...
Click to collapse
After cloning a samsung gio s5660 through a CWM backup I started experiencing the same issue. Heres What REALLY happens.
Google authenticates you in their services trought unique "keys" which are automatically generated upon system installation / factory reset, so if you clone your device or install a rom which has these "keys" pre-installed, obviously, your rom will only autheticate you in google servers if your phone is the only one using the service at that given time... Upon failure, your phone assumes to be the one who's wrong, and google servers won't autheticate you until you either tell your phone he is not wrong (by deleting the data from play store, which resets its status and errors) or you change the "keys". SO, what can we learn from this? deleting the play store data IS a temporary solution, and won't solve a thing. Let's delete the duplicated keys shall we?
Navigate with your favourite folder explorer on your android (I use X-plore, you can tell me anything, there's nothing better) to the following directory:
- "(root)/data/data/com.google.android.gsf"
Now you have two real options, either you may delete the all folder, which was the perfect solution for me, since my rom is prepared to re-create it upon phone restart and new keys will be generated, OR, you might want to just delete the contents of app_sslcache inside com.google.android.gsf whish are THE KEYS I HAVE BEEN TALKING ABOUT THIS ALL TIME, YEEEIHHHH and reboot your phone...
Needless to say, take a nandroid backup before you do any of this...
Thank me later
For those who remember me from symbian s60v3 phones, yes, it is me, I'm back, and I've moved to the droid world, it's much better indeed
Ps. Moderators, please test this out, I've done it countless times, or else I wouldn't be wasting my time writting this, and make this the "Clonning" for cwm and Google talk authentication error solution, if you will thank you for your time reading my post, regards---

Google Now not working - Cannot click on search results

So I received my Nexus 7 on Monday and have consistently been having issues with Google Now. Basically, I cannot click on any of the search results. After rebooting the device, I can click the results and open in Chrome, maybe 3-4 times. After that 4th time, Google Now search results simply do not work (until I reboot the device).
I can see that the blue result is highlighted when I tap it, but Chrome does not open the link. I can +1 the results, and open links that don't open Chrome (for instance, the "did you mean..." will work, inside the Now application).
It is infuriating to not be able to use this core feature. I have even tried resetting the device (twice!). I am a US Customer, although I found in some searches that people outside of the US were having some issues.
I seem to have such an isolated problem that I cannot find anyone on the internet with the same issue. Is it just me? Is there something I am missing? Keep in mind, it works sometimes - so I don't believe it is setup incorrectly. Could the problem be with Chrome? I have cleared data on that application (in addition to resetting the device) but no luck.
ralexand said:
So I received my Nexus 7 on Monday and have consistently been having issues with Google Now. Basically, I cannot click on any of the search results. After rebooting the device, I can click the results and open in Chrome, maybe 3-4 times. After that 4th time, Google Now search results simply do not work (until I reboot the device).
I can see that the blue result is highlighted when I tap it, but Chrome does not open the link. I can +1 the results, and open links that don't open Chrome (for instance, the "did you mean..." will work, inside the Now application).
It is infuriating to not be able to use this core feature. I have even tried resetting the device (twice!). I am a US Customer, although I found in some searches that people outside of the US were having some issues.
I seem to have such an isolated problem that I cannot find anyone on the internet with the same issue. Is it just me? Is there something I am missing? Keep in mind, it works sometimes - so I don't believe it is setup incorrectly. Could the problem be with Chrome? I have cleared data on that application (in addition to resetting the device) but no luck.
Click to expand...
Click to collapse
I have the same problem, if I search in Chrome the links always work but sometimes when I search in Now they don't. Its intermittent and its working fine at the moment. It is very annoying. I thought it might be a symptom of the touch screen not working as has been reported elsewhere.
haven't looked this up yet, but would pushing the old apk from the 84D build restore all the features (pre-apple patent update)???
seems watered down on 4.1.1.
jeremyholton said:
I have the same problem, if I search in Chrome the links always work but sometimes when I search in Now they don't. Its intermittent and its working fine at the moment. It is very annoying. I thought it might be a symptom of the touch screen not working as has been reported elsewhere.
Click to expand...
Click to collapse
I've done some more troubleshooting and found out it is something wrong with my main Google account. I added my "back-up" google account to the nexus. I just turned off all sync options for it, but in Google Now I set the "back-up" as the account to use. Everything works fine every time! As soon as I switch to my main google account the problem comes right back.
I contacted google support this morning and they are going to look into my account to see if there is any corrupt data causing search issues.
Sadly, I already deleted all my web history thinking that something in there was the cause - it was not.
I will keep you posted.

Google Play Problem

when i try to show all my apps in my google account, after i scroll down a little i get an error message (Error retrieving information from server)
code (DF-DFERH-01)
is there any one facing the same problem?
rooooooooney said:
when i try to show all my apps in my google account, after i scroll down a little i get an error message (Error retrieving information from server)
code (DF-DFERH-01)
is there one facing the same problem?
Click to expand...
Click to collapse
http://www.google.com/search?q=DF-DFERH-01
The wildly unhelpful google search link didn't relate to my specific issue. Those are all from folks that couldn't open the Play store at all. I'm having the same issue that Rooney was having, where it only happens when I try scrolling down in "my apps". Otherwise it works fine. Did you ever get a solution to this? I've already contacted Google, and their tech guy said, "I'm stumped." He's escalating it, but in the meantime I thought I'd see if you were ever able to get it fixed, since this is the first time I've seen someone else with this specific iteration of the issue. Thanks in advance.
rooooooooney said:
when i try to show all my apps in my google account, after i scroll down a little i get an error message (Error retrieving information from server)
code (DF-DFERH-01)
is there one facing the same problem?
Click to expand...
Click to collapse
Try uninstalling the latest Play updates in settings/apps/all apps and wipe Play data, reboot and try again. Its a Google server issue responding. There is lots of info available on Google regarding this error, i suggest you try finding it too
I ran into this on my new Tabpro 8.4 last sunday. My Note 3 has no such issue with the same account. Kept doing it at the exact same scrollpoint every time.
Wiping data, rebooting, clearing cache, none of it helped.
mbrown3 said:
The wildly unhelpful google search link didn't relate to my specific issue. Those are all from folks that couldn't open the Play store at all. I'm having the same issue that Rooney was having, where it only happens when I try scrolling down in "my apps". Otherwise it works fine. Did you ever get a solution to this? I've already contacted Google, and their tech guy said, "I'm stumped." He's escalating it, but in the meantime I thought I'd see if you were ever able to get it fixed, since this is the first time I've seen someone else with this specific iteration of the issue. Thanks in advance.
Click to expand...
Click to collapse
I also contacted Google and they give me instruction like checking time and storage!, etc
and that didn't help me at all, so i went back and told them that and they ask me to make a factory reset to one of my devices (because i have 5 devices signed in with one Google account)
so, now i am factory resetting my Note 3 and updating the system to ND5
please let me know if you have any updates :good:
xclub_101 said:
http://www.google.com/search?q=DF-DFERH-01
Click to expand...
Click to collapse
You sir are a moron. If you don't know the answer then don't bother posting. I hated when I see a post like this especially I already search on Google and came here and see such useful post.
To op, I just ran into this problem and solved by removing my google account and re-add it.
Hope it helps.
gee2012 said:
Try uninstalling the latest Play updates in settings/apps/all apps and wipe Play data, reboot and try again. Its a Google server issue responding. There is lots of info available on Google regarding this error, i suggest you try finding it too
Click to expand...
Click to collapse
Again, the info on Google does not relate to this particular problem. Every thread I've found (other than this one) relates to people that can't access the Play store at all, with this error code. However, the specific problem we are having is this error code showing up only in one specific scenario...when going to "all apps" and trying to scroll down the list. Otherwise the Play store works perfectly fine.
I can't speak for Rooney, but I've already tried most of the suggestions from those source (removing/re-adding Google account, wiping cache and data, uninstalling updates, changing device time, etc), but the problem persists.
mbrown3 said:
Again, the info on Google does not relate to this particular problem. Every thread I've found (other than this one) relates to people that can't access the Play store at all, with this error code. However, the specific problem we are having is this error code showing up only in one specific scenario...when going to "all apps" and trying to scroll down the list. Otherwise the Play store works perfectly fine.
I can't speak for Rooney, but I've already tried most of the suggestions from those source (removing/re-adding Google account, wiping cache and data, uninstalling updates, changing device time, etc), but the problem persists.
Click to expand...
Click to collapse
i tried literally everything, remove my Google account, remove some old unused apps in the "all apps" tab i don't need, factory reset my note and 2 other of my devices , update my Note 3 to ND5, but with no luck
even the tech support in Google after 96 hours have no idea what is causing the problem and he sent it to a tier for further review
My new NotePro is also doing the same thing. My Note 3 is not, nor is my TF700T. One S3 is, the other is not. It makes no sense whatsoever.

Play Store 404 on AL00 Oreo

Is anyone else getting 404 error recently on Play Store on Chinese Devices (AL00C00 here) and has found a solution? I know at east one other person who has the same issue and there is a thread here of more people having similar issues, some non-Huawei but apparently all on Chinese devices: https://forums.androidcentral.com/htc-10/867051-error-404-downloading-play-store.html
Update: The issue is getting some publicity now: https://www.techmesto.com/google-play-store-download-error-404/
Same issue
I have tried everything since last Friday. Last night, I reset my phone... Unfortunately--I shall have a lot to copy to and install on my phone. Just now, I saw your post and the links. Google support did their best to help me, to no avail. I contacted Huawei, but they haven't responded yet.
Thank you for posting this, just while I was wondering desperately, What next?
Hope we are given a solution very soon.
Fixed
Ok, it works for me now after installing manually the latest Play Store app from apkmirror (8.8.12). It may be coincidental with a fix on Google Server side because even with that it took me a few attempts.
Not fixed....
khaberz said:
Ok, it works for me now after installing manually the latest Play Store app from apkmirror (8.8.12). It may be coincidental with a fix on Google Server side because even with that it took me a few attempts.
Click to expand...
Click to collapse
OK, it worked temporarily....a few apps were updated, now it's back to getting 404
khaberz said:
OK, it worked temporarily....a few apps were updated, now it's back to getting 404
Click to expand...
Click to collapse
I already had this up-to-date version. Yes, as you say it works randomly, showing a slight improvement...
same problem
i'm getting the same 404 errors from installing/updating some apps.
Plus a error message "server response error" pops up on the bottom from time to time, not sure what app/service is causing it.
And both of my Google calendars won't sync.
It appears to be fixed completely now.

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