I sold 15 phone in Yemen. and about 6 of them their owners told me that
often while they are calling the calling end suddenly "they use CDMA-Yemen Mobile netowrk in Yemen".
I tried to clear data for setting, contact and dialer, change sim place, but without any result.
recently I am still trying to reset factory use "power button+ volume up" the phone and install last package.
could any one help me please?
Related
Hi,
I have one of 6 P4350's that go into a "hibernation" mode after being idle for about an hour or so. If the phone is called, the caller will hear it ringing, but the handset does not ring. If the power button is depressed or the slider opened during the ringing, the device will start to ring.
When it is this mode, it will not accept SMS or give a missed calls notification.
Has any had any similar experiences?
Thanks
What do you mean by you have 1 of 6? My 4350 goes into a hibernation mode; they all should.
Anyways have you tried to hardreset it?
We have 6 4350s and I own one, but all 6 give the same problem. I agree that it should go into power save mode, but after being in this mode for about an hour it will not ring when called.
Yes, we have hard reset them with no success. After a hard reset, the device boots and then a customisation process runs. Is there any way to prevent this process from running?
So all 6 have the problem of not ringing when asleep? I find that very amazing that you have 6 devices that are not working correctly. Perhaps its a setting but I don't recall ever seem a setting of this nature on my phone. Do you know what ROM version you are running? Have you tried a different providers SIM in the phone?
Yep,
All six give the same problem. Strange thing is that they run 2 different ROM versions.
We got our provider to run some checks and they can "page" the phone from the switch and it responds, but yet will not ring. I will try a SIM from another provider and see if that solves the problem.
I seem to have the same problem on my new P4350.
After being idle for some time, for example when i get up in the morning, it doesnt receive incoming phone calls. And a hard reset did not help either.
Do you already know the solution to this problem?
The same with me... on WM6
The Solution
Well, it seems to work again.
But i don't really know how i solved it
It's one of three things:
1. I changed a setting which said to automatically switch of the device after three minutes or so.
2. After calling my telco provider they said that i should switch of my phone for at least 10 minutes each day so that the SIM card has up-to-date network information.
3. I installed a new SIM card, which was necessary because of a new subscription.
I think that the first solution did not really help, since i think that after i changed that the phone still didnt work a few times. Same for the second solution.
But after i installed the new SIM card, it has not happened once
"Knockin on wood"
Hope this can help some of you in solving this problem.
Hi Folks,
I've been having some proper trouble with my Hero over the last couple of days. Namely that it won't make phonecalls directly out of the pocket. If it's been locked, in my pocket, I take it out and try dialling and it just goes silent for a second then beeps and reverts back to the phone screen. In every instance I've tried a restart and it works.
Is this going to need to be sent back or is it something I'm doing wrong? Also, have any of you noticed your screen scrolling between screens without the phone being touched?
Any input would be greatly appreciated.
Strange. The first thing always to try (especially before you go to the extreme of sending it back), is a factory reset.
Remember it'll wipe the device back to factory, and you'll loose all your data. You'll have to resync your contacts etc.
But its the best way to figure out if its a hardware or software issue. Factory settings here means a reformat and reimage of the whole OS. There's an option in the settings to do it.
Thanks mate. I tried the reset this afternoon and so far, so good.
I had some problems with mine with the calls as I couldn't make or receive a call even though there was signal.
People would call me on the landline as they tried to call and said the phone was off (stranger still the call wouldn't go to my voicemail and would say the number was unobtainable) and I wouldn't be able to call out.
It would say dialling for 5-6 seconds maybe more then beep and go back to the phone dialler screen.
Many calls to T-Mobile later (tried new sim card and a factory reset) and it still wouldn't work. T-Mobile techs suggested I switch it to run on 2G networks only which made it better but I argued that my previous phone (SE W910i) didn't need manual switching between networks to work properly.
So after more discussion they agreed that something wasn't right with my Hero and sent a replacement out.
So far so good for the replacement
Thanks for the heads up, mate. Since I did my factory reset I've had no trouble but I'm half expecting it!
No problem
I'll admit that I keep my Hero on 2G networks now (not for any signal and call issues) as it really helps save battery power. Yeah, the net performance is slower but after all its only fetching a few facebook updates and the gmail is still fast to use. I can switch it back if need be for fast internet.
A few days ago, my battery went flat and my phone shut down and when I turned it on, there was No Service shown. Tried my sim-card on another phone but there is also no service. I left it like that overnight and in the morning, "Home Service" appeared. I can make calls and receive calls but cannot send text messages, the "phone is not ready please wait 15 second" error appears. Its been like that for a few days and yesterday my battery went flat again and now when I on it, its back to No Service. Before this happened I could do everything fine.. seems like a SIM-card problem but it was always in the phone, I never touched it.
Things I've tried:
-Restarting phone
-Trying SIM card on another phone
-Turning "Phone Settings" off and on in Connection Manager
-Re-configuring network and country (in my case Singapore and Starhub)
Help..
If its your network problem, we cant help you.
My friends are fine on the same network, does that mean it is most likely a sim-card problem?
Confirm it.
First off, I didn't find this anywhere on the forum, so I hope it's not a dupe - but it's a very annoying problem. I have a Galaxy S5 on KitKat. Here's the issues (pretty much all related):
Often times, I'll answer an incoming call successfully but the person on the other line simply hears a continuous ring cycle.
(Same as #1), but instead of hearing ring cycles - they get voicemail.
On other occasions my phone will be face up on a counter, I'll get a phone call, and when I walk over to the device it will "automatically answer" but the person never connects on the other line.
For all of these occasions, this seems to happen more frequently the first time someone tries to call me. Sometimes additional incoming calls from that number will go through with more success, but not all the time. Restarting the phone and pulling out the SIM card and battery not only do not fix the issue, but seem to consistently re-create the problem.
I should also note that I had Google voice as my provider for voicemail, but I have temporarily disabled that and set up my voicemail through Verizon - still doesn't help. Also 3rd party dialer apps like Dialer One do not make a difference.
Here are my settings:
Android Version 4.4.4 - Kitkat, no updates available (non rooted)
Blocking mode disabled
Motions and Gestures disabled
S-Voice disabled
Preferred network mode: LTE / CDMA **This seemed to solve the problem at first, but it came back immediately. (It was set to 'Global')
I've spent hours trying to fix this and contemplated rooting my device to try to get it to work, but to be honest I'd rather just exchange the phone for a new one before I did something like that. I also have not restored to Factory Default... but again that is preferably a last resort.
Any thoughts? I need a 100% working phone for my job and missing phone calls and having to call people back just isn't cutting it.
rmarq423 said:
First off, I didn't find this anywhere on the forum, so I hope it's not a dupe - but it's a very annoying problem. I have a Galaxy S5 on KitKat. Here's the issues (pretty much all related):
Often times, I'll answer an incoming call successfully but the person on the other line simply hears a continuous ring cycle.
(Same as #1), but instead of hearing ring cycles - they get voicemail.
On other occasions my phone will be face up on a counter, I'll get a phone call, and when I walk over to the device it will "automatically answer" but the person never connects on the other line.
For all of these occasions, this seems to happen more frequently the first time someone tries to call me. Sometimes additional incoming calls from that number will go through with more success, but not all the time. Restarting the phone and pulling out the SIM card and battery not only do not fix the issue, but seem to consistently re-create the problem.
I should also note that I had Google voice as my provider for voicemail, but I have temporarily disabled that and set up my voicemail through Verizon - still doesn't help. Also 3rd party dialer apps like Dialer One do not make a difference.
Here are my settings:
Android Version 4.4.4 - Kitkat, no updates available (non rooted)
Blocking mode disabled
Motions and Gestures disabled
S-Voice disabled
Preferred network mode: LTE / CDMA **This seemed to solve the problem at first, but it came back immediately. (It was set to 'Global')
I've spent hours trying to fix this and contemplated rooting my device to try to get it to work, but to be honest I'd rather just exchange the phone for a new one before I did something like that. I also have not restored to Factory Default... but again that is preferably a last resort.
Any thoughts? I need a 100% working phone for my job and missing phone calls and having to call people back just isn't cutting it.
Click to expand...
Click to collapse
First try a data factory reset, if that doesn`t help refash the stock rom with odin 3.09 and after that factory reset/wipe cache in recovery.
rmarq423 said:
First off, I didn't find this anywhere on the forum, so I hope it's not a dupe - but it's a very annoying problem. I have a Galaxy S5 on KitKat. Here's the issues (pretty much all related):
Often times, I'll answer an incoming call successfully but the person on the other line simply hears a continuous ring cycle.
(Same as #1), but instead of hearing ring cycles - they get voicemail.
On other occasions my phone will be face up on a counter, I'll get a phone call, and when I walk over to the device it will "automatically answer" but the person never connects on the other line.
For all of these occasions, this seems to happen more frequently the first time someone tries to call me. Sometimes additional incoming calls from that number will go through with more success, but not all the time. Restarting the phone and pulling out the SIM card and battery not only do not fix the issue, but seem to consistently re-create the problem.
I should also note that I had Google voice as my provider for voicemail, but I have temporarily disabled that and set up my voicemail through Verizon - still doesn't help. Also 3rd party dialer apps like Dialer One do not make a difference.
Here are my settings:
Android Version 4.4.4 - Kitkat, no updates available (non rooted)
Blocking mode disabled
Motions and Gestures disabled
S-Voice disabled
Preferred network mode: LTE / CDMA **This seemed to solve the problem at first, but it came back immediately. (It was set to 'Global')
I've spent hours trying to fix this and contemplated rooting my device to try to get it to work, but to be honest I'd rather just exchange the phone for a new one before I did something like that. I also have not restored to Factory Default... but again that is preferably a last resort.
Any thoughts? I need a 100% working phone for my job and missing phone calls and having to call people back just isn't cutting it.
Click to expand...
Click to collapse
Im having the same issue, i cleared the cache, did a factory reset and made sure s voice was turned off, it cleared the issue up for about a month. Recently i have been having this issue happen more and more. Im starting to think it may have something to do with the Bluetooth or the visual Voice mail / voice mail. Anyone else have any ideas on what else to try or do ? The only problem is recreating the environment to cause it to happen. Right now its completely random.
Hi
I'm writing here because I have tried all the stuff around the Web about this problem and nothing works ;/
So about the problem, the phone started to show "only emergency calls". The weird thing is that even on emergency calls mobile data is working without any problems.
What I tried:
1. Selecting automatic carrier selection and selecting it manually.
2. Factory reset.
3. Other Sim.
4. 2nd sim slot.
What helps, unfortunately temporally, sometimes for couple of hours and sometimes for 2 minutes. Turning on and off Airplane mode.
I'll try to go to Samsung and ask around for a warranty os upload or something but for now if you got any other ideas I would really like to try them and maybe fix my wife phone.