Problem with Xiaomi Mi 9T - Redmi K20 / Xiaomi Mi 9T Questions & Answers

Hello, I bought an unopened Xiaomi Mi 9T and when it came home everything went well and nice went well but after 2 weeks already making figures, Google Play and YouTube and Chrome sometimes when I want to access them does not work, I gave factory reset on the phone, I reset the router, I deleted the cached data and others restart on the phone but it still does not work ... I mean when I want to use these applications on Wi-Fi I sometimes make figures but on the mobile data it works properly.
So the second problem is that the status bar pulls itself up from the top down or starts to disappear sometimes but it returns (I guess I have gohst tocuh on the phone), I thought it was from the film I changed 2 so far but not so, I gave the reset 3 days ago and today I saw that it did the same ... I can't figure out what is going on, maybe something can be done under the guarantee? Do I think the display has minor defects and is too sensitive at the top?
I have 2 clips on youtube to see what I say, but doesn't work to put links here

Related

Crashes/Reboots when using Maps/Navigation/GPS

Hi Everyone,
I'm just received my AT&T Nexus one last night. I'm upgrading from a Touch Pro 2 and was excited to try Android. However, I have already encountered a very troublesome and annoying issue with the phone. After setting the phone up with my Google account I proceeded to start to become familiar with the phone and programs on it. One of the applications I was interested in using was Google Maps and navigation. I opened the application and browsed around the map for about 30 seconds until the phone spontaneously rebooted - showing the 4 color X logo for about 2 minutes and then continuing to boot into the operating system. I wasn't sure what happened so I tried to continue using the phone as usual, but this quickly became rather frustrating.
I had been able to use all the other applications on the phone without any issues. However, any time I opened the Maps application for about 30 seconds or so the phone would reboot. Sometimes it would come back into the operating system but other times it would sit at the 4 color X screen for at least 5 minutes before I pulled the battery to reset the phone. After this happening a few times I decided to try a factory reset on the device. Again, after this had finished and I used the maps application the phone rebooted after about 30 seconds of use.
This morning I was hoping my luck had changed and I wanted to see how the navigation application worked. I set the phone up to navigate to my workplace and began my drive. However, as I feared, the phone promptly rebooted after about 30 seconds of use (those 30 seconds seemed promising, if I could actually use the phone). The operating system came back up and I decided to give it another shot. Unsurprisingly, the phone once again rebooted after about 30 seconds of maps/navigation use. Even more frustrating, upon reboot the connection to the cellular network does not always come back online. Sometimes turning off the phone and turning it back on again works but other times I have to power off the phone, pull the battery and SIM for at least a minute, and try again.
This problem is extremely frustrating since the rest of the phone seems to work properly. I can use all of the other applications, send email, SMS, make calls - all the other things I would want to do on the phone. However, the maps and navigation feature was a huge draw for me to this phone and I am very frustrated that it is not working properly. While trying to figure this issue out I have already done 4 factory resets and even tried using the maps application before setting up my Google account, but I have not been able to find anything to keep the phone stable while using maps/GPS.
As of right now the phone is sitting back in the box ready to be shipped to Google/HTC/whoever support (if they ever get back to me). This is one of the most frustrating experiences I've had with a phone, and coming from a Windows Mobile user that's saying something. I tried to do a lot of searching online but couldn't find anyone else who had the same kind of problem that I was reporting. I have two friends who also own N1's (on Tmobile) and they have had nothing but great experiences with them. Does anyone know of what could be causing this issue and any way to fix it?
Thanks in advance!
That is crazy! Sounds like a bad lemmon... more likely the maps program didn't install correctly when it was flashed at the factory... have you tried using it with GPS turned off? This would isolate the issue to whether it is the maps app, or the GPS unit itself.
In either case, I would have the phone warranty swapped. Even if you could just re-install Google Maps, and it would be fixed, I would still be worried it was something more substantial. If you wouldn't be worried, and a re-install of google maps fixes it and that is good for you, there are places to get the .apk for google maps. I am at work, so no link is possible to a download for the google maps app on my end right now.
I agree that there is probably something wrong with the hardware. I did notice that there was a maps update available in the marketplace (sometime between the 2nd and 4th factory resets) but upgrading didn't seem to make a difference. I have contacted both Google and HTC support hoping that they will offer me a replacement device. However, I'm worried that the US holiday on Monday may slow my progress on the issue.
Thanks for the tips anyway!
Welcome! I would just demand that they declare it Dead On Arrival... that way they will ship you a brand new unit, then you return yours in the pre-paid packaging they send you. You probably won't get it until Tuesday/Wednesday because of the holiday.

[Q] Random unresponsive home and lock button

Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
HAJ32 said:
Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
Click to expand...
Click to collapse
Factory Reset
if not solve ur problems, try Odin flash tools to flash another stock ROM
if not work take to service cause it should be hardware problem.
:good:
x102x96x said:
Factory Reset
if not solve ur problems, try Odin flash tools to flash another stock ROM
if not work take to service cause it should be hardware problem.
:good:
Click to expand...
Click to collapse
But why would the problem occur on two separate brand new devices?
because you have the same app on both phones :highfive:
dancapitan said:
because you have the same app on both phones :highfive:
Click to expand...
Click to collapse
lol....any suggestions what sort of app?
Does it also happen before you install any apps?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Does it also happen before you install any apps?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Well some of my apps install straight onto the phone.
Do you think I should remove as many as possible and try then?
Same exact issue here
HAJ32 said:
Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
Click to expand...
Click to collapse
I am having this same exact issue. First happened when I installed a SanDisk Ultra CLASS 10. I thought the card was causing me compatibility issues so I returned it to amazon. This was just a few days ago. The only thing that worked to fix this issue was to remove the battery.
On the way to work today I suddenly couldn't play any music downloaded from Google music to my device. However, I could stream music that was not downloaded to my device. I also couldn't view any pictures in my picture gallery. I tried rebooting the phone and guess what -- I got the same exact issue as the original post above.
I wasn't going to mess with my phone while driving so I made up my mind that I was going to return it to verizon tomorrow. About an hour into work I picked up my phone and it gave me the onscreen instructions to swipe up to get flip board -- same instructions it gives you after a reboot. I then tried playing the same music that wouldn't play before and it played. I tried viewing pictures in the gallery that were inviewable before and they were now viewable.
I'd like to know what is going on too. I can't just give up to the fact that my phone doesn't want to work at certain times of the day so I just have to give it an hour.
HAJ32 said:
Well some of my apps install straight onto the phone.
Do you think I should remove as many as possible and try then?
Click to expand...
Click to collapse
The best thing would be to remove all non-factory apps. But yes, start by removing as many of them as possible.
(If that doesn't work, do a factory reset and cache wipe through the recovery menu, and don't restore a single app. (I'm not talking abouy the bloatware, we all have those.))
If there are no problems at that point, add back your apps one by one. (no restoring anything, make sure they are clean installs.)
Eventually you should run into whatever app is causing the issue.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Same issues
ShadowLea said:
The best thing would be to remove all non-factory apps. But yes, start by removing as many of them as possible.
(If that doesn't work, do a factory reset and cache wipe through the recovery menu, and don't restore a single app. (I'm not talking abouy the bloatware, we all have those.))
If there are no problems at that point, add back your apps one by one. (no restoring anything, make sure they are clean installs.)
Eventually you should run into whatever app is causing the issue.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
I reset the system to factory settings and started arranging only the installed apps and widgets and I got the same lock screen issues.
This time the phone wouldn't go to the lock screen but it would give me the option to restart or shut down. I set it aside again and when I picked it up a few later it showed me the home screen wwith instructions on how to access flipboard -- as if it was reset! I have a warranty on mine so I'm gonna return it to verizon tomorrow or friday.

A1000 opens menus/settings/apps random all by itself

So i have this Lenovo A1000 tablet for about 6 months. A few days ago started acting weird, opens launcher, menu, settings, options, apps randomly. I did a factory reset / format and still the same. It cant be stopped. Even after turn OFF and then ON acts the same. There is no virus, because i had a security solution for all this months, and now i tried some other apps to scan and still nothing.
I am the only one here with this crazy tablet ?
So i guess there might be an issue with the touchscreen (digitizer). some areas are not responding to touch so that might be the source of all problems.

[Q] Singapore Note 4 keeps freezing and restarting

My Note4 was updated to Lollipop about 2 weeks ago and it was running ok until 3 days ago where it keeps on restarting, freezing up, not responsive etc.
The last application that I installed was "FACEBOOK GROUP" but I'm sure this isn't the problem because of the factory reset as explained below.
I have done a factory reset, but I reinstalled all the applications (except Facebook Group), but the problem still persists. It even restarting without it's being touched. Per day, it could restart up to 15 times.
Most of the problem appears when the phone goes into an idle state and won't turn on unless I do a battery pull (like Blackberry).
But sometimes it would respond from the idle state after a 20-30 seconds.
I did find an article that the motion and gestures are causing the unresponsive issue, in which I have followed and disabled all the motion and gestures, this doesn't help. Problem persists.
I have talked to the Samsung Tech support and they told me that I would have to bring it to the service center in Singapore (I live in Jakarta) and they would need to diagnose it. I did mentioned that I want a new phone but they said that they don't have exchange policy. This is really bad because Iphone has an exchange policy, why doesn't Samsung have one too??
Anyone in Singapore maybe have the same issue? or have a knowledge about the exchange policy?
Have you tried uninstalling Facebook Group from your Note 4? It seems to me that the Facebook Group App must be causing some sort of problem with your Note 4.
DarkGuyver said:
Have you tried uninstalling Facebook Group from your Note 4? It seems to me that the Facebook Group App must be causing some sort of problem with your Note 4.
Click to expand...
Click to collapse
After I did a factory reset. I didn't install Facebook Group
UPDATE 1 :
I uninstalled DU Speed Booster, and the problem seems to be better, but still hangs after unplugging from charger.
Does anyone use DU Speed Booster with Lollipop?
bankir said:
UPDATE 1 :
I uninstalled DU Speed Booster, and the problem seems to be better, but still hangs after unplugging from charger.
Does anyone use DU Speed Booster with Lollipop?
Click to expand...
Click to collapse
OK, seems like DU Speed Booster may have messed with the system settings of your phone somehow. Are you using the stock firmware that came with your Note 4?
DarkGuyver said:
OK, seems like DU Speed Booster may have messed with the system settings of your phone somehow. Are you using the stock firmware that came with your Note 4?
Click to expand...
Click to collapse
Yes sir, it is the stock rom.. and it's not rooted. Still original except that it has been updated to Lollipop.
Uninstalling DU Speed Booster seems to make it a little better, but occasionally it still freezes and restart but it's not as many times as before.
If the system setting has been messed up, then I will do another hard reset tonight and see if that would fix the issue. I'm tired of waiting for the phone to come alive after idle or when it restarts by itself.
UPDATE 2 :
I did a factory reset last night and left it to sleep while it was updating stock applications (I have not installed any of my application).
This morning when I woke up. I couldn't turn on the phone. It was frozen and it has a solid red LED light on the top left. This happens quite frequently before too. So I'm not sure what the issue is. Btw, my note 4 is the first batch. Bought it when it first came out.
I had to take the battery out and started the update again.
Then it got restarted when I tried to swipe my finger to enter the homepage.
Why doesn't Samsung give an exchange policy? their rival Apple does..
Yeah, I think you need to return your device to Samsung for repairs. As for why Samsung doesn't have a exchange policy, because retailer's tend to have a exchange policy where if they can't fix your device they will replace it with another one. Since retailer's give you a 1 year standard retailer's warranty with the purchase of any electronic device. Apple has a exchange policy, because as well as being a device manufacturer they are also a retailer for their own devices.
My Note 4 has been a lot better since I reseated the SD Card. I did that before too.
I'm starting to think that my SD Card was not reseated properly causing the system to hang / freeze.
As of now, I think the culprit is the SD Card.. I will monitor and update again.
I think I posted too quicky.
The problem still persists, so it is not the 'reseating' of the SD Card.
I notice though, the problem with hanging, restarting, MOSTLY occurs when the battery is less than 40%. And sometimes, it won't even start / turn on even after I take out the battery. But when it is succeeded, sometimes, it would come out with the message (shown in the attachment). Every time this comes out, I have to take out the battery and wait 30+ seconds before trying again.
I really don't know what is the problem with the phone and this phone is bought overseas. Local Samsung Store can't fix it because they don't have the base band or software.
Please note that this phone has never been dropped / root. I have taken care of it carefully.
I'm really disappointed.
It does seem like a hardware error either with the internal memory chip or the battery. You could try replacing the battery to see if that would fix the problem, I doubt that would work. But I would prefer to just send it back to Samsung for repairs as they have the equipment to fix the problem.
Alternatively you could install Kies 3 from the Samsung website onto your computer and use that to do a firmware reinstall of your Note 4 and see if that helps. If that doesn't work then you really don't have much of a choice other than sending back to Samsung for repairs.
Similar Problem
My Note 4 has locked up three times after a full charge.. I noticed a solid RED LED after the phone fully charged and attempts to turn it on are unsuccessful, it's frozen. Nothing I do can wake it up short of removing and replacing the battery. The Lollypop update was done over a month ago so I doubt that is the cause. I'm still checking things out but it has occurred to me that if this happens to the S6, what would one do if you can't remove the battery?????

Capacitive buttons malfunction

Hi,
I am experiencing some problems with my new MI A1. Stock software and update to Dec performed without any problems 2 day ago. Phone bought a month ago with no major problems till yesterday when I noticed that foreground apps are getting closed.
The only explanation I can find is that the home button is getting to "pressed state" without any touch applied, leading to any open app to get send to background and home screen appears. Also, sometimes the home button has no effect. The behavior is not constant: sometimes apps don't close for a longer time, other times they are instantaneously closed.
So, right now the phone is practically unusable, every app I start is getting closed. I managed to do a factory reset but with no change.
Any ideas about what else I can try before sending it to service?
Since I am a new user I can not post link to the video I made so maybe you can access by adding /watch?v=qD6566OFQKA to youtube address.
Thanks!
The touch&display was replaced under warranty. So, hardware issue.

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