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Hi,
I bought a Samsung Galaxy S about a month ago, and have been having odd problems with it since the off. Has anyone else had these sort of symptoms:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
2. My WiFi seems to suffer from a similar problem. I can be browsing the web on Wifi, then suddenly I'll not be able to download anything anymore. The wifi icon is still visible, but I'll basically be unable to download anything until I switch the wifi off and back on again. Then, it starts working as normal again.
In both these above scenarios, I think I've narrowed it down to primarily happening after I use the Android Market, but it's difficult to tell as it's very intermittent.
3. A couple of times since getting the phone, I've been unable to make or receive any calls. Even switching the phone off and back on didn't help - my signal bar was showing I had a signal and my data connection was still active. Couldn't tell if this was a network problem or not though as there weren't any people nearby on the same network as me. After a while, it started working normally again.
4. The email client randomly lost all of my email settings. One day I was receiving all my emails, the next day I had no email accounts set up at all.
5. I installed Sensor Dump and Phone Explorer to see what data was coming in from the sensors, and have noticed that the light sensor never sends any data. Is this normal?
I also have the usual slow-down issues, etc, but the above have got me stumped as I can't find anyone else reporting the same issues. When I first got the phone, I went crazy installing a load of Android apps, so initially I blamed the software I'd installed. After a reset and being a bit more selective with the apps I install and use, I'm still getting the same issues. I just can't pin down whether this is a faulty phone that I should return, or if there are software issues either relating to the way I'm using the phone or just with bugs in the firmware.
Has anyone else had anything like the above happen with their Galaxy S?
Thanks,
Chris.
I've experienced no.2 several times, wifi just stopping all data traffic. Not found out what causes it though.
As for the other problems, I haven't experienced any of those. Do you use automatic brightness on the display? If not, problem no. 5 might be caused by the sensor being turned off.
thanks for the reply - at least I'm not completely alone!
I have the automatic brightness turned on - which is why it seems odd. To be honest, I've never actually see the auto brightness do anything. It always seems to be the same brightness to me.
Cheers,
Chris.
Strange Problem
Hi,
I've experienced no.4 some times. My inbox did not show some older mails.
ProfWolfMan said:
Hi,
I've experienced no.4 some times. My inbox did not show some older mails.
Click to expand...
Click to collapse
I think it might be normal that older mails disappear from the inbox after some time? My problem was that everything went. I had three email accounts set up, all downloading emails every hour. Then, one day I went into the email app and there were no accounts at all! I had to set it all up from scratch again.
I hear there are better email apps available for Android, so I'll probably switch to one of those soon.
lordwaym said:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
Click to expand...
Click to collapse
i got this problem, i used to connecct my phone to IM client 24/7.
and it seems that after my sgs lost its connection, it won't tell me, my msntalk just displaying the entire contact list just as it is. and i need to turn airplane mode on off to return it back
anyone have the solution for this?
Hi,
I bought a Galaxy S on Orange UK in July. I'm having the same problem as 1. quite consistenly now.
I thought it might be related to the green power battery saver app I had installed, but i've removed this and still having the problem.
I'm using the phone in several central London locations so I think it's unlikely to be a problem with the data network.
Any suggestion would be welcome since I'm often without data.
Thanks
Nik
ive 1 and 3 but very rarely so far
rebooting fixes it for me
running froyo jp3
for email i use K9, it's almost the same as the integrated mail, only much better (PUSH imap)
Nik_B! said:
I bought a Galaxy S on Orange UK in July. I'm having the same problem as 1. quite consistenly now.
Click to expand...
Click to collapse
I'm actually getting this happen a lot now. It seems to be getting worse, which makes me think it might be a hardware fault. I generally lose my data connection once or twice a day minimum, but some days the phone is virtually unusable.
I have found that it's more likely to happen after using Wi-Fi, so my other thought is that when coming out of Wireless mode, the phone may not switch the normal 3G/HSDPA data connection back on. Most of the time I can fix this by putting the phone into flight mode and then back out, but sometimes it needs a complete reset.
The other problem I've noted with the data connection is that sometimes it seems to rapidly switch between HSDPA and 3G - the data icon at the top of the screen keeps going from '3G' to 'H' then back again. I guess it has something to do with signal quality but it only seems to happen when the phone is showing a good signal strength (four bars). The problem I've found when this happens is that it virtually locks up any ongoing data transfers, making it impossible to download a webpage or check my emails. Strangely the only way I've really found to stop this happening is to move somewhere where my signal strength is weaker, such as indoors, which then seems to make the phone stop attempting to use HSDPA. I can't find a way to switch off HSDPA from within the phone's settings while leaving 3G on.
I really am now finding that using this phone is an increasingly frustrating experience. I've found even more weird faults, such as sometimes my text conversations show the wrong people's names up against them, and then my replies go to the wrong people. It's like an insane, shiny mess of a phone!
Chris.
lordwaym said:
Hi,
I bought a Samsung Galaxy S about a month ago, and have been having odd problems with it since the off. Has anyone else had these sort of symptoms:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
2. My WiFi seems to suffer from a similar problem. I can be browsing the web on Wifi, then suddenly I'll not be able to download anything anymore. The wifi icon is still visible, but I'll basically be unable to download anything until I switch the wifi off and back on again. Then, it starts working as normal again.
Click to expand...
Click to collapse
I am indeed experiencing same problems above..it just drive me crazy with a need of complete reset everyday..
turning on n off flight mode won't change anything..
I really hope someone can bring a miracle to solve this problem..
I'm on XXJPC
setting the APN parameter(Setting-->Wireless and network-->Mobile Networks-->Access Point Names-->New APN) to 2G only seems to solve the 'lost data connection' problem..
I am connected 24/7 now..
Give a try guys!
My Omnia 7 keeps loosing it's 3G connection. To restore it I have to restart the phone. T-Mobile say that this happens from time to time, but it's happening every day now. It's annoying as it stops my push email from being up to date, and of course prevents the use of any internet based services until the phone is restarted.
Has anyone else noticed their phone has switching to GSM?
Had mine for 6 days.Been fine up until today,then I had the same problem.Only the once so far.
Confirm loosing 3G
Confirm loosing 3G connection, and also have phone call failures.
Factory reset did not solve the problem.
Bring it back to shop
Blackstone is back now!
At first this was occasional with my phone, then more frequent, and it's all the time. If I want to use the Internet I have to restart the phone. My house is covered by full HSPA, but the only way to get it is to take the battery out while the phone is switched on. I can sometimes get 3G by a simple restart, which I lasts about 40 minutes.
I like the phone, so I'm going to hold out for a software update. All it needs to do is check available networks and I think that, if this is a wide spread issue, Samsung/Microsoft will fix it. Hope so.
Please post here if you have this issue too.
I have also been having this issue... sometimes it doesnt come back straight away when i restart it but after about 10mins its back.
When I activated it with orange I was told to expect a few txt msg's that would need deleting and the phone restarting... I only got 1 msg, maybe this has something to do with it, maybe the phone hasnt been sent enough updates.
I also have this issue and have done for weeks. Orange couldn't solve it either.
It only happens overnight at home. I either need to reset the phone / rescan available networks or turn flight mode off and on again for the connection to restore.
I was thinking it may be an issue with t-mobile since it only happens at my home where orange signal is poor and i roam over to t-mobile.
If i stay in an area with good Orange signal i don't get the problem.
Good to know i'm not the only one with this problem. It's very annoying!
Hi y'all.
I had the same problem: 3G was lost every time. I was fed up restarting the phone every time, so I looked for another way to get 3G back. I found out that disabling and enabling SIM security (phone > setttings) got me 3G again... for a short while.
But: after disabling SIM security permanently, 3G kept on going (in fact for over a week now).
I think that changing the PIN to some other number, might cause this. I haven't yet tried changing it to the default PIN again, to see if using that for SIM security solves it. For the moment I'm too happy it works again.
I have suffered from poor reception issues ever since I got my Omnia 7.
It seems like the reception comes and goes. I will receive e-mails, which proves that the phone has been connected, but as soon as I try to use data myself, by visiting a web page or refreshing an app like facebook, the reception disappears and the "no reception" symbol drops down from the status bar.
Also, often when I try to send an SMS, it will appear to have been sent, yet 10 minutes later I will receive a "Can't send...try again" message. Once I have received this, the SMS will never successfully send. However, in the meantime I can receive SMS messages, which shows that the phone has been getting a signal.
This is SO frustrating and is ruining my experience with the phone.
I have posted requests on the Microsoft Answers forum and the only suggestions have been to reset the phone or turn WiFi off. Neither of these have had any effect. I have never enabled SIM lock.
I have heard that there is a firmware update due soon which includes a new radio stack. I am desperately hoping that this will improve the situation, as at the moment I cannot rely on my Omnia 7 as my only phone.
Alex.
Hi Loco,
You are right in saying that social answers doesn't really help much .
Luckily there IS a new firmware from a couple of days ago! Check out the Omnia 7 Dev section. There are only a few posts.
And here is also a good link for you. You are right to assume that it comes with a new radio stack which improves on performance.
http://wmpoweruser.com/new-samsung-omnia-7-firmware-and-news-of-a-keyboarded-omnia-8-leaks/
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Had similar problems, but after I changed my provider ( O2-Germany), 3G is stable.
For the people having this problem, have you tried setting the phone to prefer 3g? Details of how to do this are here http://forum.xda-developers.com/showthread.php?t=915813
johnnymatrix said:
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Click to expand...
Click to collapse
Same here man. On Optus and my reception sucks with this device. What the hell is samsung doing? FIX IT!
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
m4tthall said:
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
Click to expand...
Click to collapse
My problem got worse with the Mango update. I'm now on my 2nd handset after having a replacement from Orange warranty. This one still loses it's connection but much less frequently.
TBH i don't think it will ever get fixed. I started an MS Answers thread months ago and lots of people had the same problem but we never got a response from MS.
Conisdering the age of the model now I doubt Samsung care, well they didn't seem to care a year ago so they won't now... For this reason I will not buy another Samsung phone. It's infuriating.
Looks like I am stuck with it until December then when I can upgrade to a Nokia lumia. A long wait :-(
i have this issue, too.. but for me i only have to set airplane mode on and off. sometimes i deactivate data connection, go to a random website, get the 'no connection' error, then activate data connection back and it works.
however, after installing the latest drivers & firmware, i get this issue A LOT less frequent. like once in 2-3 days.
i hope ms or samsung will fix this because it can get really annoying. especially when you need eg. a quick google-search..
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
m4tthall said:
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
Click to expand...
Click to collapse
Same as me - Flicking flight mode on-off doesn't solve it, needs a soft-reset.
Like I say, there are quite a few with Omnias on Orange with this problem.
I'm in the same boat, I've had this for months now so I guess I'll just deal with it until I can upgrade the start of April and get a Lumia (hopefully the EU 900/910 will be here by then!). There is no way on this earth Samsung are getting any more of my money. Nokia seem fully commited so they can take my cash next time!
I have the same problem with the data stopping working on o2 in the UK. But I also sometimes cant receive calls even though the phone has service, then there are the times where it site there going GPRS/3G/3G+/No Service and you cant do anything with it apart from pull the battery.
Just a general question, but as time goes on and more updates / firmwares are released is anyone else finding their phone becoming more and more un-usable?
When I first had mine back in November last year it was perfect... no problems at all.
It's slowly got worse and worse to the point where I now have the following problems...
1) Data connection randomly drops needing a soft-reset. (yesterday I had to reset my phone around 5 times - stupidly annoying)
2) In dark condtions photos randomly turn out with coloured horizontal lines across them
3) Battery meter messes itself up after a soft-reset (combined with the need to keep resetting my phone due to the data connection this is massively annoying)
4) My bluetooth used to work fine - Now it will only work reliably if WiFi is turned off.
5) Volume is stupidly quiet now when playing music through an Aux Input.
6) After a soft-reset sometimes the phone just hangs with a black screen showing the battery meter - battery pull then required.
This is just off the top of my head at the moment. I never used to have problems like this. It seems every time I get an updated firmware I get new problems.
I've tried a hard-reset and this hasn't helped.
I love the WP7 software but this phone is beginning to drive me mad, such a shame since hardware wise it is great. I know i'm not alone with feeling Samsung have an ability to mess up the software side of things. Sadly I guess this means I'll look to Nokia next year when I can upgrade.
It's not just you. I wish more people complained to Samsung though, so that maybe we could see some improvement.
Not very helpful but no problems with mine on Orange UK.
Tone_ said:
Not very helpful but no problems with mine on Orange UK.
Click to expand...
Click to collapse
Nah, It's good to know there are some of us out there with functioning models
Also nice to know you're on Orange UK as i've been offered a warranty replacement for this data connection issue I hadn't yet taken up as i believe it to be software related.
If you're running the latest release of the OS then it may be worth giving it a go.
Freypal said:
4) My bluetooth used to work fine - Now it will only work reliably if WiFi is turned off.
Click to expand...
Click to collapse
This NEVER worked. It's bloody pathetic.
Oooh it's like a game. I had a new problem yesterday. Related to my battery meter woes.
Phone had at least 60% charge, it started to think it had none so wouldn't boot up. Just got stuck in a loop of boot up - instantly power off.
I also had problems with WiFi after mango update but after soft reset everything is working fine except sometimes I can`t connect to an open WiFi network.
Anyone noticed the same problem?
AnnihilatorSC said:
This NEVER worked. It's bloody pathetic.
Click to expand...
Click to collapse
Same for me on this one. I'm on my second Omnia 7, which is about to get sent away to be told it's not fixable and be replaced so I'll be on my third phone
Going to get rid of it as soon as possible and get a Lumia 800.
same here...
Im with T-Mobile UK and i have found the same issue...never thought about it until I read your post though.
I too am finding myself resetting my phone more and more often...also another thing I have found is that it doesn't recognise when to switch to WiFi sometimes instead of 3G...i.e. when 3G is non-existent...very annoying I have to go and turn off the data connection to get it work properly...
i've just made some volume changes and I think it has helped with the headphones although it still isn't great...
I however am scared to return the phone as I dropped it in water and got it out very quickly...so it may have triggered the water seal thingy
Im not due an upgrade until Oct 2012....so I might have to just wait it out :s
I'm having trouble too with a 3 Mobile UK, unbranded latest firmware Omnia7.
Little bit temperamental on rare occasions. Like Freypal data doesn't always want to connect and sometimes it is randomly freezing or only showing the topbar with the battery. Need to pull out the battery to sort it.
On a side note, not connecting to WiFi when in a locked state is really annoying. Have to manually check for emails, WhatsApp etc.
No problems at all for me, only problem i have is Podcaast Pro app is likly to craash now and then, but its the devs fault.
Im having a unlocked, German Omnia 7, 16GB version, flashed to the only local ROM in Sweden from 3 and used with the same operator, and its been great ever since. My problem nowadays is i drop my phone often so when the battery falls out i have to restart, coming from 2-3 Omnia 7 its a lovly life to have it functioning normal, great phone.
Well, im a happy camper, but i noticed Omnia 7 generally working worse over time, mostly the first month is the time frame to discover problems, and if you flash a new rom, this can be the case again, one new month before you feel like tearing our hair, and it´s only connectivity issuess. Changing carrier and ROM fixed everything for me, so no matter how great, the carrier do matter in the choise of a Omnia 7, even if you think you fixed it. Dont know if it appy to you guys, but another Omnia 7 working incridble great here. Glossnas update and all, and it cant be found anymore so...im happy, hope you guys get to be that also.
I'm now on my second Omnia after a warranty replacement for the data connection problem.
New phone -
1) It still loses the data connection, although much less frequently than before.
2) Dark photos i think are now working properly
3) Battery meter still messes up. Must be a fault with the battery itself.
4) Touch wood - Bluetooth now seems ok ...
5) Haven't tried auxiliary volume yet
6) Haven't had a problem with it just displaying the status bar after a soft reset, however if the battery is out for any period of time and i boot the phone up. On the first boot data won't work. I need to soft reset it once for it to initiate.
So in summary - New phone, some old problems fixed. Some new ones. Some the same.
hi, sometimes when i look at my phone, usually after being on wifi the phone shows no bars.
sometimes it comes back on in a min, i tried airplane mode but it wouldnt work. so i restarted it and worked fine.
not sure why it happens, does anyone else have this? could it be due to some Wifi calling setting? not sure why phone seems to just cut off.
anyone have any idea why this may be happening?
does it turn off radio for wifi calling somehow or? just random.
I have a similar issue, but not equal. Sometimes, when I try to connect to the network I always do (home), it simply doesn't work. Scanning - disconnected - scanning - disconnect. Only a phone reset fixes this.
Sheep ROM 2.0
AbyssNote Kernel 2.5
I had a similar issue a while ago and sent Mine back to the seller but the seller claimed neither they nor Samsung could find a problem with the phone. Thankfully The seller sent me a replacement which no longer gives me this problem so it may be the handset, though it could also be the setting/Conflicting app. Someone reported here his problem Was solved after adjusting a w ifi regulating app
i have a 3-day old gnote and i started noticing this problem after i have my phone rooted. the wifi icon stays on but there's no internet connection. turning the screen off and waking the phone after a minute solves the problem but its annoying to be losing connection when you're needing it. i'm on stock KKA.
Sent from my GT-N7000 using Tapatalk
pinoypower said:
i have a 3-day old gnote and i started noticing this problem after i have my phone rooted. the wifi icon stays on but there's no internet connection. turning the screen off and waking the phone after a minute solves the problem but its annoying to be losing connection when you're needing it. i'm on stock KKA.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
Not a user error so need to contact Samsung-don't think is anyway
I have a somewhat similar problem. When I am using wifi for somewhat long time, I am unable to connect back to my 3g. Or if I was on 3g connection and I move out of coverage area for a little more than 10 minutes, I can't reconnect to 3g. Only 3g connection has this problem though, everything else works fine.
If I restart the phone, I can reconnect. Setting to airplane mode and resetting doesn't help. Neither does resetting the mobile network operators.
Yes, the problem seems to be software related since there is no actual problem with receiving 3g/phone.
yesterday i drove back 10 hrs and streamed music/radio the entire way with only a few tiny interruptions in reception.
but often still if i just take my phone out of my pocket, the "phone" part will be off and usually turn back on within 1-2 mins.
but this is quite annoying since sometimes il literally be waiting for 1-2 mins to place a call.
my phone is "not" rooted.
so this is the second S7e and second SIM that I have been having this issue with. The phone will lose connection to the mobile network and the ONLY way to recover is to reboot phone. Reset Network Settings doesn't do anything. Toggle airplane mode doesn't do anything. Search for Network Operators doesn't do anything. I have a third phone on the way - but has anyone around here heard of or experienced similar? Am I missing something that I should be doing to correct this?
Thanks in advance
I too have this problem. Got a replacement refurbished phone under warranty and the phone has this problem
krishelnino said:
I too have this problem. Got a replacement refurbished phone under warranty and the phone has this problem
Click to expand...
Click to collapse
Did you pay the $20? I didnt want to pay the 20 so i sent the device to samsung. Should get it back friday or monday. The issue is definitely phone related. Im using a verizon s7 now and no issues like that arose. I even tried new sim.. My father is having same issue t-mobile s7 edge
Yes i had to pay 20. And it's disappointing I am having this issue with the replacement phone. I am having this problem on the U firmware as well.
Sent from my SM-G935U using Tapatalk
I've suffered the same issue from time-to-time and just do a restart....annoying as hell to be honest
Are you guys always in the same location when this is happening or is it just whenever and wherever? Or is it happening a one certain place where cell signal isn't that great? I had this same issue BUT only in my house so I had to get a network range extender from t-mobile to use at home.
This happens to me all the time. It's so annoying. At work, in the car, at home--it doesn't matter where I am. Have reset firmware multiple times and even rolled back once too. I think it has to do with the latest software because I never had this issue before the Fall/Winter. Hopefully Nougat fixes this!
Quickvic30 said:
Are you guys always in the same location when this is happening or is it just whenever and wherever? Or is it happening a one certain place where cell signal isn't that great? I had this same issue BUT only in my house so I had to get a network range extender from t-mobile to use at home.
Click to expand...
Click to collapse
I happens randomly in different places. For me i lose complete signal, and then only get back signal without data. I have to restart when this happens to get back data. Annoying as hell !
frappe33 said:
so this is the second S7e and second SIM that I have been having this issue with. The phone will lose connection to the mobile network and the ONLY way to recover is to reboot phone. Reset Network Settings doesn't do anything. Toggle airplane mode doesn't do anything. Search for Network Operators doesn't do anything. I have a third phone on the way - but has anyone around here heard of or experienced similar? Am I missing something that I should be doing to correct this?
Thanks in advance
Click to expand...
Click to collapse
I am having the same problem, this will be my 3rd phone 4th sim. I wish I knew how to fix it
I would try flashing different radios/modems, its worth a shot. Maybe try flashing the "U" firmware radios.
Nougat will fix it
My wife and I had the same issue on our tmobile s7 edge ... we got the 7.0 beta and now the issue is gone .... I bet it's radio and software related ... 7.0 will be out by the end of the month hope that helps...
I had this issue with my phone, and it was a huge pain. The biggest concern: I didn't know when my phone was off network (voice, data, etc.). The fix, for me, was simple: a new SIM card.
You may have an issue from a rejected permission on an app.
Had the same issue before but I did a hard reset and realised that I changed permissions on an app that wasn't written for 6.1.
ronstopable12 said:
My wife and I had the same issue on our tmobile s7 edge ... we got the 7.0 beta and now the issue is gone .... I bet it's radio and software related ... 7.0 will be out by the end of the month hope that helps...
Click to expand...
Click to collapse
I hope so! Been waiting for that before I try anything drastic, even though this issue is a huge pain in the ass. I'm glad others have come out of hiding to express their concerns with it as well. I thought I was the only one for the longest time having this issue.
---------- Post added at 02:20 PM ---------- Previous post was at 02:19 PM ----------
jimfun said:
I had this issue with my phone, and it was a huge pain. The biggest concern: I didn't know when my phone was off network (voice, data, etc.). The fix, for me, was simple: a new SIM card.
Click to expand...
Click to collapse
Many of us have tried new SIM cards, but it's worth a shot if it's still not working consistently after Nougat is released.
---------- Post added at 02:22 PM ---------- Previous post was at 02:20 PM ----------
geeserver said:
You may have an issue from a rejected permission on an app.
Had the same issue before but I did a hard reset and realised that I changed permissions on an app that wasn't written for 6.1.
Click to expand...
Click to collapse
My and my friend's phones are both running pure 100% OEM Tmo stock without any apps disabled or touched at all and we have this issue and have done multiple resets. Pretty sure it's an actual hardware defect, or hopefully just a software one with the modem/radio.
krishelnino said:
Yes i had to pay 20. And it's disappointing I am having this issue with the replacement phone. I am having this problem on the U firmware as well.
Sent from my SM-G935U using Tapatalk
Click to expand...
Click to collapse
I was thinking about going that route. But I wasnt sure what condition the phone would be. How was you condition?
I sent mine to samsung and the things they replaced is the Coaxle cable "antenna" replaced 3 of them. I have been using the s7 from verizon on the U firmware so havent seen if it is fixed.
4ringsa6 said:
I was thinking about going that route. But I wasnt sure what condition the phone would be. How was you condition?
I sent mine to samsung and the things they replaced is the Coaxle cable "antenna" replaced 3 of them. I have been using the s7 from verizon on the U firmware so havent seen if it is fixed.
Click to expand...
Click to collapse
I received a refurb. Other than this problem, the phone is alright. I noticed this problem on receiving the phone it was running on T firmware. Then I switched to U firmware and radio but no difference. I called customer support yesterday, they said to go to a retail store to get the phone replaced. My worry is going through this process again and if I receive a bad device again what to do? After all refurb phones are like playing Russian roulette!
Sent from my SM-G935U using Tapatalk
I just had this start happening on mine... I really wish they would release nougat already. It is ridiculous they won't post an Odin flashable version of the release candidate if it does indeed fix the issue.
I also think its a specific tower configuration that is causing the issue that the radio can not understand. (Maybe 3xCA). Its happening in the same areas every time.
I just started having this problem in the past month. All at once I've been getting BT sometimes turning off, mobile networks failing to reconnect after I visit a no/low signal area (such as after a plane trip when the phone was in airplane mode). I've also seen wifi mode fight my attempts to turn it back on sometimes - toggling itself on and off a couple of times per second until I poke at enough settings to stop it. When BT turns itself off I have trouble turning it back on, sometimes it just goes back on, sometimes it refuses after a number of tries and if I wait an hour it goes back on just fine.
The folks at a BB Samsung kiosk said they could reflash it if I wanted to go that route, but that the nougat release would be out soon so it might be better to just wait for that. Has anyone had a Samsung rep re-image their phone to try to solve this?
flarbear said:
I just started having this problem in the past month. All at once I've been getting BT sometimes turning off, mobile networks failing to reconnect after I visit a no/low signal area (such as after a plane trip when the phone was in airplane mode). I've also seen wifi mode fight my attempts to turn it back on sometimes - toggling itself on and off a couple of times per second until I poke at enough settings to stop it. When BT turns itself off I have trouble turning it back on, sometimes it just goes back on, sometimes it refuses after a number of tries and if I wait an hour it goes back on just fine.
The folks at a BB Samsung kiosk said they could reflash it if I wanted to go that route, but that the nougat release would be out soon so it might be better to just wait for that. Has anyone had a Samsung rep re-image their phone to try to solve this?
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If you were able to fix without a reboot you didn't have the same issue as this.
rocket31337 said:
If you were able to fix without a reboot you didn't have the same issue as this.
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I guess I wasn't clear about that as I have several problems that are probably related, but behave a little differently.
BT dropping - can usually turn it back on, but sometimes it refuses. Usually don't need to reboot to fix this.
Wifi dropping - often have trouble turning it back on and have seen the widget toggle off and on repeatedly by itself. Sometimes have to reboot to fix that.
Mobile Network data (and voice sometimes) dropping - usually have to reboot. I think I may have recovered that once without a reboot, but the other few times it's happened in the past month since it started I have rebooted and that fixed it in all but one of the reboots - one time I rebooted and still had to fiddle with it a bit after the reboot before it came back. That may have been because I played too much with the network settings before the reboot and so had to undo that damage after the reboot. But, definitely rebooting is a fairly reliable step in fixing this problem.
All 3 started happening around the same time which is why I thought it was a software issue (I remember a small update a little over a month ago, but forget the details of it). It's nice to hear that others also have the mobile network problem, but if that is isolated in those cases then maybe I'm not seeing exactly the same problem. But, it is clear that rebooting is almost always required to get my mobile network data back so that again suggests that at least that part is the same as what this thread is discussing.
In looking at the T-Mobile updates page for the S7 Edge I see that the version I have (G935TUVU4APK1) was updated in early November - which tracks when I started having problems, and it includes a fix for "Domestic data roaming improvements", which definitely sounds like they may have played with the radios.
I am so ready for the Nougat update...