Database Users

Facebook app crashes every time I open the app

Hi all,
So I've had my Nexus 6p for about 3 months now (since joining Project FI) and I can't say I've been overly impressed with this phone. The battery life is nothing special, speed and performance is below average and the amount of times my whatsapp crashes is infuriating.
However suddenly today afternoon my Facebook app has just decided to no longer work. I'll open the app and two seconds later I'm back to the home screen.
I've tried the following:
- Clearing the cache and the data from the App settings.
- Clearing the cache from Recovery mode.
- Factory reset.
- After each of the previous steps, I've uninstalled and re-installed the Facebook app.
Any other recommendations to try out before I ask for a replacement phone?
Thanks in advance.

Just to update. The app only crashes when I'm trying to load my news feed. If I go on my profile or open a notification, that loads fine.

Wait for an update, until then, use an older version. If the update/older version isn't solving the problem, then use the browser Facebook. :/

_MartyMan_ said:
Wait for an update, until then, use an older version. If the update/older version isn't solving the problem, then use the browser Facebook. :/
Click to expand...
Click to collapse
Thanks for that. Dumb question but how can I install a specific older version?

I am also having the same problem on my Nexus 5x.

Issue Resolved
A new version of Facebook came out today and I now no longer have the issue. Seems like the patch prior to this caused an issue.

bemckimmy said:
I am also having the same problem on my Nexus 5x.
Click to expand...
Click to collapse
I just downloaded the latest patch today and it got resolved.

Notifications will sometimes arrive when launching the app

Hi guys,
my issue is easy to describe, but I really don't know how to fix it.
Problem:
Normally Whatsapp, Snapchat or what else, will give you a notification when u have a message or something like this.
But sometimes, I really dont know when, sometimes when it's cleared from recents, sometimes when it's still in recents, the "information" wont come through.
For example, when a friend of mine sends a whatsapp to my device, he just has one tick and I dont receive anything. When I open Whatsapp manually, it "loads" all the information on the server and only then gives me the notification.
So it isnt really the problem of the Notification. I think the real problem is, that because whatsapp is like in a doze or something, the messages wont arrive on my device.
This problem isn't only for whatsapp, it's on all my apps which have like a "background communication"
Tried fixes:
In smart manager is excluded them from the saving power option
Checked if there is like a mobile data restriction
Cleared dalvik cache
Used Push Notification Fixer - but as I mentioned, I dont think this problem is the real notification, there is just no message, which could notify me
Re-installed the app with out titanium backup -- so fresh clean Google Play Store installation
My Device:
Samsung Galaxy S7 Edge -- SM-G935F
Superman-Rom v 1.12 --> I tried with other customroms -- same problem
Prometheus Kernel 1.5.3
If anybody has any possible solution, please let me know
Thanks in advance
Cheers

Hi @MisterEvo,
i unfortunately cannot help you, but I wanted to say, you are not the only one with this problem - i recognized these "Push-notification-issues" too.
I tried nearly everything to fix it, like different Custom Roms, different Kernels, different Bootloaders, clear cache or reinstall app, disabled app in smartmanager, allowed background data usage and so on, but nothing, really nothing fixed my push-notification bug.
I would really appreciate if there are any suggestions from the community.
Regards.

Notification issues on EMUI5

Hey, I've updated to EMUI5 (B370 version) via Firmware Finder, P9 Lite VNS-L21.
Now, I've noticed an issue with notifications mainly from Pushbullet (sending links/files to phone) and Youtube so far. I've installed a notification logger app atm to see if it happens to more apps.
Sometimes the notifications disappear by their own in a matter of 1-2 seconds. Mentioning that I have no application set to close after screen lock, tried setting these 2 apps to ignore battery optimizations too, cleared the data/cache of both, still no luck.
It's easy to fix it temporarily, opening the app in cause allows its notifications to work fine for some time... until it happens again.
Seems to be some aggressive battery/ram management by the system, I suppose. Thought I was one of the few lucky ones with no issues on this update

Serious WhatsApp Problems

Good evening XDA-Community,
I just bought an Galaxy S7 Edge and at the beginning I was really satisfied by the device.
Until WhatsApp began to crash ...
It started without a reason, that WhatsApp instantly crashes when I try to open up the home menu, where all the chats are.
I am able to answer a incoming message on the notification bar but when I try to open up the app itself it crashes.
At first I thought it would be a problem with the newest version of WhatsApp or something but I installed an older one and it crashed again.
(And yes I cleaned the whole Whatsapp Folder and cleared the cache before installing the old version of WA).
It is really annoying.
Did anyone had this problem before and maybe have a solution for it.
Thanks in advance!

No notifications and other problems with my Nubia Z17

Hello. I recently bought the Nubia Z17, really really happy with it. But there is issues with it which I have tried to solve but haven't suceeded.
The biggest issue:
I do not get notifications constantly, just sometimes. Snapchat, Messenger and Facebook pops up when they want to, but its very rare. Gmail never pops up, and never syncs in the background. I have tried to fix this by changing the settings in the NeoSafe app, but it doesnt want to work.
An annoying issue:
Also, a problem that happens when the phone gets cold. It feels like its pressing the left button by it self, the ''open app-drawer'' pops upp all the time and when i press it down it pops up again. I live in Sweden, and its currently only -5 outside, and China have that weather too, so why is it a problem?
An issue which I can't understand:
Also, I sometimes having trouble downloading apps from Play Store, I have tried to solve this and it is mostly solved by removing cache from the app, but same thing keeps happing after a while.
Anyone got any tips or solutions? I think I have the chinese rom with google services installed. Works great overall, fast, smooth and nice screen. I would like to avoid flash another rom into it or restore it.
Thanks.

i got the same problem on my z17s.... i have to let the app opened in multitask to have the notification, lucky i have 6gb of ram....i tried with neosafe and app settings but still the same...

if you have your phone rooted you can convert the apps (WhatsApp ...) as Systemapp. I did it with LuckyPatcher. With Titaniumbackup works that too. But I have had problems that the app was gone.
Give it a try

Here the same problem with my Z17s ... also tried to enable the apps in the "performance mode" in the power management, also no luck for some apps (although whatsapp works fine).

NubiaZ17 said:
Hello. I recently bought the Nubia Z17, really really happy with it. But there is issues with it which I have tried to solve but haven't suceeded.
The biggest issue:
I do not get notifications constantly, just sometimes. Snapchat, Messenger and Facebook pops up when they want to, but its very rare. Gmail never pops up, and never syncs in the background. I have tried to fix this by changing the settings in the NeoSafe app, but it doesnt want to work.
An annoying issue:
Also, a problem that happens when the phone gets cold. It feels like its pressing the left button by it self, the ''open app-drawer'' pops upp all the time and when i press it down it pops up again. I live in Sweden, and its currently only -5 outside, and China have that weather too, so why is it a problem?
An issue which I can't understand:
Also, I sometimes having trouble downloading apps from Play Store, I have tried to solve this and it is mostly solved by removing cache from the app, but same thing keeps happing after a while.
Anyone got any tips or solutions? I think I have the chinese rom with google services installed. Works great overall, fast, smooth and nice screen. I would like to avoid flash another rom into it or restore it.
Thanks.
Click to expand...
Click to collapse
ı have
more problems than you. keep auto reboot. .. thıs phone ıs builshitt. ı give ıt away to my 3 age son for broke ıt LOL. ı will never ever buy nubia ın my life . Lg and samsung ıs the best

same problem....
Hi, I also recently got my z17, I was very excited to finally have a "flagship" phone. I encounter the same problem. I have tried everything said here, but what I did kinda worked. So I did a factory reset. Once reset and log in in the google app 1st, and then the play store, I downloaded the apps, but before opening the apps for the 1st time I went directly into the permissions section in settings and allow just about everything, I did the power performance and the network performance, then I opened the apps and I went into the apps settings to allow notifications. Like I said, it kinda work. I don't get FB notifications as often, but I do get gmail.
I had thought that it was a restriction of background data, but apparently is not.
Now, I cannot sync my google calendar with my gmail account in the phone. When I download the app and I open it it has a [email protected] account...and that is not me, I cant change it or anything. Do you know how to fix it?

Check if you have Neo Safe or something named like that. It acts as a security manager for your device. Its also able to block notifications. I think I changed some settings there and then it started to work.