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First of all, I have been using this phone for over 18 months without any issues it is an amazing phone, but, all of the sudden all lower buttons (back, home and search) are not working anymore. It all started a few days ago and only the Home button started to fail but worked again after a phone restart, and now even after a restart all 3 buttons does not work
So far I have tried:
1. A hard reset, lost all my data but that did not fixed the buttons.
2. Opened the phone uncovering the display and mainboard trying to see if a cable was not fully plugged in but no, then I assembled it again. This made the buttons works for almost a day but then failed again.
My phone is already out of warranty, does somebody has/had the same issues?, what can I do to resolve or should I just get a new phone???
TJBoy said:
First of all, I have been using this phone for over 18 months without any issues it is an amazing phone, but, all of the sudden all lower buttons (back, home and search) are not working anymore. It all started a few days ago and only the Home button started to fail but worked again after a phone restart, and now even after a restart all 3 buttons does not work
So far I have tried:
1. A hard reset, lost all my data but that did not fixed the buttons.
2. Opened the phone uncovering the display and mainboard trying to see if a cable was not fully plugged in but no, then I assembled it again. This made the buttons works for almost a day but then failed again.
My phone is already out of warranty, does somebody has/had the same issues?, what can I do to resolve or should I just get a new phone???
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Just let the phone rest for a day, or 3 days, then check it but dont turn it on until the days passes. Usuall this works for all phones with touch panel.
stevediaz said:
Just let the phone rest for a day, or 3 days, then check it but dont turn it on until the days passes. Usuall this works for all phones with touch panel.
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can somebody confirm that this works?? because i have the same problem but i really need the phone so i have to be sure that leaving it for three days will fix that
Same problem
My back, search, camera, home, & up volume is not working at all. I have to turn off and on my phone if I want to go to a different app. I have took the battery out, tried turning it off, and 100% rebooting it (and loosing everything) but nothing seems to be working.
Not sure what to do now. I really need my phone and cant afford to get a new phone. It sucks having to turn it off and on so much and it is killing the battery.... :crying:
KT72889 said:
My back, search, camera, home, & up volume is not working at all. I have to turn off and on my phone if I want to go to a different app. I have took the battery out, tried turning it off, and 100% rebooting it (and loosing everything) but nothing seems to be working.
Not sure what to do now. I really need my phone and cant afford to get a new phone. It sucks having to turn it off and on so much and it is killing the battery.... :crying:
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try to flash a new rom, such as dyanamics rom posted here, it may repair any damage
I am also having same issue on my focus ... any suggestions!
Sent from my MB526 using xda app-developers app
Bump
Sent from my MB526 using xda app-developers app
Can't it be a hardware problem??? there are replacement parts for cheaper price in ebay
it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
luisumf said:
it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
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Try to get into download mode. Or wait a while
Sent from my YD201 using Tapatalk
luisumf said:
it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
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Try pressing power for about 15 seconds, it should reset then.
SteadyQuad said:
Try pressing power for about 15 seconds, it should reset then.
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it doesnt reset the power button is useless, i guess ill have to wait for the battery to drain maybe then it restarts
adamo86 said:
Try to get into download mode. Or wait a while
Sent from my YD201 using Tapatalk
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how do i get it in download mode?
luisumf said:
how do i get it in download mode?
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The easiest way is plugging the usb cable (which is connected to your computer) to your phone while holding volume down button. No need to press power button. From download mode you can boot to recovery etc with the help of your pc.
Jeopardy said:
The easiest way is plugging the usb cable (which is connected to your computer) to your phone while holding volume down button. No need to press power button. From download mode you can boot to recovery etc with the help of your pc.
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did not work
This sounds more and more like a case for Yota's repair center. If there wasn't something broken in the device one of these methods described in this thread should have worked.
Sounds like hardware to me.
I had the same issue. Left it on the table with the e-ink screen on top, came back hours later, the clock was 90 minutes behind and the phone dead. Resetting with 10 Seconds ON/OFF button didn´t work. Had to send it in. 2 weeks later got it back. They said they had to change the whole motherboard, even got a new IMEI with it. Then a few days later I tried the main camera and it did not work, error message by Android, unaccessible camera... Then by pressure on the camera it worked sometimes, sometimes only misty lines, sometimes splitscreen mode, sometimes not. Maybe a mistake by the service while reassembling the phone? Anyway, had to send it in AGAIN, got it back, sold it on ebay with 130 Euros loss and bought a new white one because I love the principle and options of the second screen so much. The white one is a newer batch, they say with some new (and probably more reliable?) hardware, so up until now I am completely satisfied, no error for 6 weeks (fingers crossed...)
My old black one was maybe a monday batch
petra333 said:
I had the same issue. Left it on the table with the e-ink screen on top, came back hours later, the clock was 90 minutes behind and the phone dead. Resetting with 10 Seconds ON/OFF button didn´t work. Had to send it in. 2 weeks later got it back. They said they had to change the whole motherboard, even got a new IMEI with it. Then a few days later I tried the main camera and it did not work, error message by Android, unaccessible camera... Then by pressure on the camera it worked sometimes, sometimes only misty lines, sometimes splitscreen mode, sometimes not. Maybe a mistake by the service while reassembling the phone? Anyway, had to send it in AGAIN, got it back, sold it on ebay with 130 Euros loss and bought a new white one because I love the principle and options of the second screen so much. The white one is a newer batch, they say with some new (and probably more reliable?) hardware, so up until now I am completely satisfied, no error for 6 weeks (fingers crossed...)
My old black one was maybe a monday batch
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Hi Petra. Since you're using a Yotaphone as well, could I ask you to do a small favour for me please? After I had my YP rooted I accidentally deleted the system app "back screen manager". My back screen has stopped working since then. It'd be fantastic if you could just extract the system app from your phone and send it to me so that I can manually place the system app on my phone root folder. You don't have to root your phone for this. All you need is an App extractor from play store. And it will take less than 5 mins to extract and send it to me(Assuming that you are well versed with android OS). Here's my email address [email protected] or you could send me a link to the shared file. Do let me know if you are willing or not. Thanks a ton.
Hi, I've been using my op2 for 2 months without problems. But yesterday my home button, also fingerprint sensor suddenly became unresponsive. I'm currently on Oxygen os 2.1.2. Still trying to search, but there is no reasonable solution. I wish its not a hardware problem, because returning process will take too long. Any solutions?
Try keeping it away from any water/moisture for a few days. That means no taking your phone in the bathroom while you shower. That's how I temporarily fixed mine, everytime I got moisture on or around the phone it would break for a day or so then work fine. Unfortunately mine is 100% broken now and like you I don't have the time to go through the RMA process. I prefer in screen keys anyways. Good luck!
That's it. I pressed with my wet finger on it. After that it stopped working. I'll try to dry it with hairdryer. Thanks
My home button started working again. I put it in a rice for 12-14 hours. It didn't work again, i was going to return it. But few minutes ago i pressed power button for 10 secs, then reboot it to fastboot mode, then redtart. Voila, home button started working. I don't know which one triggered it, but it works ???
lucky guy
My phone is a Chinese version Le Pro 3, and it looks like the Open Camera app bricked the phone.
I was taking a picture when the phone suddenly shut down and now does not turn on.
I connected it to charger but there is no led light nor battery progress movement. The phone looks dead. Pressing on power button or power and any volume does not result in anything. The phone is off, non responsive and does not even respond to charging. Is the phone bricked or is there something else I could try?
- This happened 5 days ago as well , also taking picture I think it was Open Camera as well. Plugged the phone to charger and couple of minutes later I was able to revive it
- been on 2 different le eco chargers/USBC cables for the past several hours
- no signs of life
- no charging progress bar
- no vibrations, no Led light
- tried pressing power button for 60 seconds or longer, combination with volume down, up and both volume keys as well.
- the difference between now and 5 days ago is the phone has TWRP, root, and 19s custom USA ROM by Steve Mars.
There are no signs of life, no signs of charging, the phone seems completely dead.
I am doubtful any app can kill the phone just like that. A bad flash of ROM definitely but not app, even system app that could potentially overclock or overvolt the SoC.
It could be a lemon so contact the LeEco and send it back for warranty.
P.S.
I tried Open Camera just weeks ago and it did not kill my phone. I uninstalled it because Google Camera App is still better.
rubiohiguey said:
My phone is a Chinese version Le Pro 3, and it looks like the Open Camera app bricked the phone.
I was taking a picture when the phone suddenly shut down and now does not turn on.
I connected it to charger but there is no led light nor battery progress movement. The phone looks dead. Pressing on power button or power and any volume does not result in anything. The phone is off, non responsive and does not even respond to charging. Is the phone bricked or is there something else I could try?
- This happened 5 days ago as well , also taking picture I think it was Open Camera as well. Plugged the phone to charger and couple of minutes later I was able to revive it
- been on 2 different le eco chargers/USBC cables for the past several hours
- no signs of life
- no charging progress bar
- no vibrations, no Led light
- tried pressing power button for 60 seconds or longer, combination with volume down, up and both volume keys as well.
- the difference between now and 5 days ago is the phone has TWRP, root, and 19s custom USA ROM by Steve Mars.
There are no signs of life, no signs of charging, the phone seems completely dead.
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Click to collapse
Did you try connecting it to a pc? Maybe something in your phone like the motherboard burnt..
1) No sound or any activity when connected to USB on PC. I also installed qualcomm drivers used for brick recovery but there is nothing coming up in the Ports section of device manager either. Though my PC immediately came up with "power overload on USB" or something like that. I connected a different Le Eco phone, another phone, and a portable hard drive to the same USB port, no issue. This happened multiple times on different ports. Makes me think there could be some short circuit inside the phone?
2) I shot 8-10 photos with Open camera before the first issue. Then after reviving it first time, in the 5 days after that, I shot maybe 50+ photos with open camera. This time, it went down when I was changing lighting type within Open Camera app, even without pressing the shutter. But both cases are connected to Open Camera. I also do not believe the app is faulty as I have been using it for a year on Meizu MX5. I am thinking a memory or CPU leak somehow triggered by the app killed the phone?
My Aliexpress seller wants me to make a video for them to authorize a RMA... video of what? of a dead phone? Ok they can have it, as I see this is a standard procedure on many sites. I am just pissed that a superphone with supposedly superior hardware does this.
rubiohiguey said:
1) No sound or any activity when connected to USB on PC. I also installed qualcomm drivers used for brick recovery but there is nothing coming up in the Ports section of device manager either. Though my PC immediately came up with "power overload on USB" or something like that. I connected a different Le Eco phone, another phone, and a portable hard drive to the same USB port, no issue. This happened multiple times on different ports. Makes me think there could be some short circuit inside the phone?
2) I shot 8-10 photos with Open camera before the first issue. Then after reviving it first time, in the 5 days after that, I shot maybe 50+ photos with open camera. This time, it went down when I was changing lighting type within Open Camera app, even without pressing the shutter. But both cases are connected to Open Camera. I also do not believe the app is faulty as I have been using it for a year on Meizu MX5. I am thinking a memory or CPU leak somehow triggered by the app killed the phone?
My Aliexpress seller wants me to make a video for them to authorize a RMA... video of what? of a dead phone? Ok they can have it, as I see this is a standard procedure on many sites. I am just pissed that a superphone with supposedly superior hardware does this.
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I am sorry to hear this man...i got lex720 and its great....i have it for 2 months now....not even 1 issue. Hope you go well through this. Cheers!
rubiohiguey said:
My Aliexpress seller wants me to make a video for them to authorize a RMA... video of what? of a dead phone? Ok they can have it, as I see this is a standard procedure on many sites. I am just pissed that a superphone with supposedly superior hardware does this.
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Yes just make a video of u pressing Power button and phone not coming to life. And then make video of u plugging in charger and phone not coming to life. Basically make video of the dead phone while u apply your already failed resuscitation procedures. They have to file RMA on the proof from customer who is in remote place by submitting videos submitted by the owner of the device. This is the rule which applies to every electronic/mechanical device purchased through Ali Express. I RMA'd my Quadcopter Drone this way which was dead out of the box.
I have 3 members in my family who use Le Eco Pro 3 North America version. One member of the family's phone bricked twice! I'm afraid the others wont last.
jyooo said:
I have 3 members in my family who use Le Eco Pro 3 North America version. One member of the family's phone bricked twice! I'm afraid the others wont last.
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How and how did you save the Phone on first brick
mertsamet said:
How and how did you save the Phone on first brick
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Sorry about that, wasn't clear on my situation. The first phone bricked, I had to send it in for a replacement and the replacement they sent bricked within a month. I wasn't even doing anything like rooting, just normal app usage. The phone works great when it works though.
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jyooo said:
Sorry about that, wasn't clear on my situation. The first phone bricked, I had to send it in for a replacement and the replacement they sent bricked within a month. I wasn't even doing anything like rooting, just normal app usage. The phone works great when it works though.
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In my opinion, I think they sended you the same bricked phone, not a new one
Hi, Have you try turn it on by press: Power button + Volume Up, at the same time.
I flashed Miui 8, I power the phone off and Power butoon didn't work. I use the method above to get it back to life.
All key combinations have been tried for hours and hours, even left overnight several with multiple button combinations pressed while on the charger.
So lately I have installed crDroid 7.1.2 and additionally Lambda kernel. Everything was working great. I was using my LG G2 with many different 7.1.2 softwares with no problem. Unfortunately today just few minutes ago I used power button to lock the screen (I was browsing the web but had to do something for a second). After That I couldnt do anything. I pressed power button many times. Screen didnt go off. Nothing shows up. There is no sound or anything. No reaction. I tried to hold power button longer or even use volume down + power. Nothing. When I connected it to charging the led has appeared (I had around 75% battery then and my battery life was always great), but still couldnt turn it on or anything. Additionally after disconnecting from charging led is still there. My LG G2 is 3 years old. I never dropped it from large altitude, I had it covered backcase as well as hardened glass. Little drops werent doing any harm. It never got wet or anything. It has never overheated and I had never a single problem with rescuing software. Only soft boot loops. It just happened like that. Is there something I can do? Anything? I really dont want to buy any other phone since nowadays most of them with that good hardware are too hard to change software for custom ROM, plus LG G2 camera was always amazing. Phones that cost more than LG G2 did at the launch have worse camera than this phone had. Once again please give me an advice for what to do.
Edit: After waiting for a while and trying over and over holding power button for like 30 seconds worked and phone has restarted succesfully. Anyway can it be somehow related to the custom kernel I installed? It's first time something like this occured.
Hi. I experienced a strange behaviour like this with a G2 mini, it was a battery problem. Maybe if it happens again, try this way (it's economic to try).
T4underbolt said:
So lately I have installed crDroid 7.1.2 and additionally Lambda kernel. Everything was working great. I was using my LG G2 with many different 7.1.2 softwares with no problem. Unfortunately today just few minutes ago I used power button to lock the screen (I was browsing the web but had to do something for a second). After That I couldnt do anything. I pressed power button many times. Screen didnt go off. Nothing shows up. There is no sound or anything. No reaction. I tried to hold power button longer or even use volume down + power. Nothing. When I connected it to charging the led has appeared (I had around 75% battery then and my battery life was always great), but still couldnt turn it on or anything. Additionally after disconnecting from charging led is still there. My LG G2 is 3 years old. I never dropped it from large altitude, I had it covered backcase as well as hardened glass. Little drops werent doing any harm. It never got wet or anything. It has never overheated and I had never a single problem with rescuing software. Only soft boot loops. It just happened like that. Is there something I can do? Anything? I really dont want to buy any other phone since nowadays most of them with that good hardware are too hard to change software for custom ROM, plus LG G2 camera was always amazing. Phones that cost more than LG G2 did at the launch have worse camera than this phone had. Once again please give me an advice for what to do.
Edit: After waiting for a while and trying over and over holding power button for like 30 seconds worked and phone has restarted succesfully. Anyway can it be somehow related to the custom kernel I installed? It's first time something like this occured.
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Don't use Lambda Kernel sometimes freezes use the kernel included in the rom