S10 plus data Network lost randomly telcel mexico - Samsung Galaxy S10+ Questions & Answers

Any one have this issue of data lost randomly...
Mine happend a lot even when I get fully signal

Telcel has been having problems with their network, I haven't being able to make calls on some areas or specific hours of the day

On what US carrier are you with?
T-Mobile is using Movistar as it's primary partner for service in Mexico. Due to lower costs than TELCEL.
If you want to use only TELCEL, one option is to choose it manually. If not, then do clearing the system cache.
If you carrier is TELCEL, then check you APN to ensure it's the updated info from TELCEL

Related

Roaming Symbol Problem

I just recently bought a Rogers HTC Magic, rooted the phone, and unlocked it. Everything seems to work completely fine. At the moment however, I seem to be having an issue with a Bell Mobility sim card. Bell's HSPA sim works fine, and I seem to be able to use voice and data ok, but the problem lies in that their seems to be a roaming symbol ("R") on my reception bar. Im using the phone in my local calling area which is somewhat misleading to me.
Im using MyHero 2.0.5 ROM at the moment. Does anyone know why this is happening? Thanks in advance!
Agreed
I'm doing the same thing. I'm running cyanogens roms and I get the same thing. Best I can tell is that this is normal on the magic. Just be careful if you live near the border like I do.
I figured this was normal too. I guess i'll try other SIM cards to see what they say as well, thanks!
Ya I also have this phone running on Bell, wish I could get rid of the roaming. It also asks if I want to connect once in a while too.
Shouldn't the romaing be dictated by the sim? I have a bell sim, on the bell network, why do I get the roaming icon? is there a way to change the phone so it doesn't think it's a rogers and not roaming or something?
Are you sure you have the Bell APN Settings and not the Rogers Settings in the phone?
Settings -> Wireless Control -> Mobile Network Settings -> Access Point Names
If it says Rogers you're Roaming on the Rogers Network.
I put in the bell APN. I don't think we can even roam on rogers network, wouldn't work. Either way, it's the Bell APN.
I don't have a clue as to the differences between Bell and Rogers sims... but I can tell you that my HTC Magic, on Rogers, with a Rogers sim (duh), running Amon_RA's most excellent RAv1.6.2H only shows roaming when actually roaming.
I was in the US yesterday and watched it flip from a Rogers tower to ATT. I was watching to make sure it was not using any data when roaming on a US network. The symbol, lockscreen info and the carrier listed in the status pulldown all were updated correctly.
It might have something to do with the ROM you are running. However I bet that given the phone came from Rogers, it has some carrier info buried somewhere that it is comparing to the carrier you are on (Bell) and triggering the roaming status.
If you disable data when roaming in the settings menu, what does it do? If it disables data, then the phone thinks it is roaming, which would support my carrier data mixup theory.
I will try a different rom on the phone. Unless someone knows for sure what I can do to fix this.
If you disable roaming there is no data, because once in a while it prompts to connect, if you say no, you get nothing. Sometimes my wife must accidentally hit no (its her phone, she probably says no cause shes not sure what it does). I just want to make it so she does not get the prompt ever (settings are all set).
I have a rogers HTC Magic (unlocked) I'm using a fido sim, it thinks its roaming as-well but I have only fido apn settings. It only roams with certain roms and radio's. I can use alot of roms eg. cyanogen,Hero HOFO 308,GYD 2.1.1 without roaming but when I update radio and flash cursorsense roms it thinks it is roaming. I have to enable data roaming in order to get a 3G signal. as a fido user I dial *#123# to see if I'm in my local zone zone. A fido tech rep told me that most unlocked phones indicate roaming because of the phones hardware programing. The hard programing of the phones checks the sim and sees that it is using a diff sim card and starts indicating roaming when in fact you are not. A rogers salesman also told me the same thing. He said as long as your carrier is displayed on your phone homescreen then you are good.
I have the AT&T Tilt, not running the AT&T ROM. I've tested a few different SIM cards on my phone and here's what I've found:
Rogers: Roaming works correctly. In Canada, no roaming indicator, in the USA, roaming is indicated correctly.
Telus & Bell (HSPA): Roaming indicator always on.
I've heard that this may be due to the SIM card listing more than one Mobile Network Code: 302361, 302653, 302657 (original Telus CDMA networks, not compatible with the phone or any kind of SIM-based network so it's uncertain why it would be on the SIM card), PLUS the HSPA network code 302880. It's possible that the phone is not reading that far into the list on the SIM and therefore does not know that 302880 is a home network.
Tilt 2 Roaming Triangle and telus
I'm on Telus and have a Tilt2. The original ROM that came with the unit didn't show the roaming triangle. I have attached some screen captures of the ROM. I've attached a copy of the registry (Remove the .cab it was the only way I could get it to upload).
I'm now running Jackos rom and it does show the roaming triangle.
Hopefully somebody can find where the settings are located and hopefully it's contained in the registry.
Have the same problem on the Stocks ROGERS 1.5 Rom. Sales associate said you should not get roaming charges since you aren't actually roaming and if you do, just contact your phone provider.
rogers htc dream unlocked now on roaming?
i also have a htc dream from rogers unlocked not rooted and my bell sims card works like my phone calls and my text but i can't get my data to work and when i click on the apns theres not thing and i am not able to adjust anything in there, if anyone can help it would be great, so pretty much the bell sims card works but i cant use my data and it says im roaming
hol17 said:
Have the same problem on the Stocks ROGERS 1.5 Rom. Sales associate said you should not get roaming charges since you aren't actually roaming and if you do, just contact your phone provider.
Click to expand...
Click to collapse
i also have a htc dream from rogers unlocked not rooted and my bell sims card works like my phone calls and my text but i can't get my data to work and when i click on the apns theres not thing and i am not able to adjust anything in there, if anyone can help it would be great, so pretty much the bell sims card works but i cant use my data and it says im roaming
Click to expand...
Click to collapse
If you aren't outside of Canada and you get the roaming symbol; they can not charge you roaming fees.
Roger and Telus PLMN Compared
I'm not sure if this will help,
I have attached a picture of the PLMN from a Rogers sim and a Telus sim
Maybe someone knows how to adjust the information on these lists.
Dave778 said:
A fido tech rep told me that most unlocked phones indicate roaming because of the phones hardware programing. The hard programing of the phones checks the sim and sees that it is using a diff sim card and starts indicating roaming when in fact you are not. A rogers salesman also told me the same thing. He said as long as your carrier is displayed on your phone homescreen then you are good.
Click to expand...
Click to collapse
The phone companies in Canada must be less uptight about unlocked/rooted phones
If you asked those questions to a t-mobile or at&t rep, they would straight up refuse to talk to you
American cell phone companies are still stuck in the "Ma Bell" mentality, where everything that touches their network must be under their control
anyone figure out a fix? I'm having these roaming issues as well on the bell network with unlocked at&t phone.
I have Same probleme Here, Bell on a AT&T Tilt 2 phone, Always get Roaming message.
any registry edit or mod available to make it work without these message ?
thks
BiOs2k said:
I have Same probleme Here, Bell on a AT&T Tilt 2 phone, Always get Roaming message.
any registry edit or mod available to make it work without these message ?
thks
Click to expand...
Click to collapse
I searched around to a fairly moderate extent and I have found many people with the same problem, yet I can't find any resolution to this issue.
I'm not even sure where the issue lays. Is it with the hardware/firmware? SIM card? Windows Mobile? Is it the rilphone.dll? or maybe some registry entry. Maybe it's on the Bell network side?
Someone told me they put a Rogers SIM into their Fuze and it didn't show up as roaming, yet when they put a Bell SIM in, it's back to roaming. So what's the difference between Bell and Rogers?
Here's a question for anyone who has this problem, when you boot android does it still show as roaming?

[Q] No Data Connectivity SM-G900F in Canada

Hey everyone,
I have a s5 that i bought in Greece while i was there. i have used it in Greece, Istanbul, and Spain with no problems, however when i returned to Canada i cant seem to get it to connect to the data network here. I am on Fido and i have tried all the various APN configurations that i could find on their support site. i have even left the phone with the store for a few hours to try and get it working and they had no luck. i know that its not teh network or the sim card because i have tried the sim card in a few other phones and it works fine.
Now this is the part that is somewhat confusing to me, I can call and sent text messages.... but anything that requires data, no dice.....
Anyone have any ideas?
Samsung support has been no help BTW. as soon as they see that its a European device they essentially say Oh, i dont have to do anything, call Samsung Europe... obviously that would be a really expensive call.
I had a similar problem with my S3 before and the way I fixed it was to find the correct APN settings and create a new APN setting page and fill it out, dont edit one that is already given to you but create another one and fill it with the correct apn settings which you can get from the fido stores. Have you had any problems with calling and receiving calls ? Let me know if this works.
i have done everything that i can think of as far as apn settings goes. i have reset to default apn settings, delete all the apns, and manually entered ones from customer service, deleted those and nothing... it seems like its an apn related problem, because i can see the network. in the about phone and status section i can see that there is an LTE network available, but my phone just doesnt want to connect to it..... ARGHHH
colinjlyon said:
Hey everyone,
I have a s5 that i bought in Greece while i was there. i have used it in Greece, Istanbul, and Spain with no problems, however when i returned to Canada i cant seem to get it to connect to the data network here. I am on Fido and i have tried all the various APN configurations that i could find on their support site. i have even left the phone with the store for a few hours to try and get it working and they had no luck. i know that its not teh network or the sim card because i have tried the sim card in a few other phones and it works fine.
Now this is the part that is somewhat confusing to me, I can call and sent text messages.... but anything that requires data, no dice.....
Anyone have any ideas?
Samsung support has been no help BTW. as soon as they see that its a European device they essentially say Oh, i dont have to do anything, call Samsung Europe... obviously that would be a really expensive call.
Click to expand...
Click to collapse
Does your provider use the 2600 frequency (band 7) where you live?, if not you can`t get 4G mate because the rest of the Canadian bands are not supported bij the G900F.
i get that, but im not getting ANY data. i should at the very least get 3G. the 900F has both of Fido's GSM bands 850, 1900
colinjlyon said:
i get that, but im not getting ANY data. i should at the very least get 3G. the 900F has both of Fido's GSM bands 850, 1900
Click to expand...
Click to collapse
Did you try a friends simcard?, maybe yours is faulty somehow. Or maybe a data factory reset/reflash the stock rom may solve the issue.
gee2012 said:
Did you try a friends simcard?, maybe yours is faulty somehow. Or maybe a data factory reset/reflash the stock rom may solve the issue.
Click to expand...
Click to collapse
Sorry, i kinda posted this like a noob would. i should have known better. i have tried the sim card in my old phone that i had before a samsung galaxy s2 skyrocket and it works fine.
I just posted this on the fido forums.
Hey everyone,
I have a samsung galaxy s5 that i bought in Greece and i am not able to get it to connect to the Data network of fido for some reason. i am completly stumped as to why. i paid quite a bit for it so it would really suck to get it home to canada and not be able to use it,..
So, before i get suggestions on things to do that i have already done, BEFORE i bought the SM-G900F (European factory unlocked and not region locked) i made sure that the bands would match up on the phone. its pretty much impossible to buy a phone that wont work in north america anymore. LTE is the only big question, but fido uses B1 and the phone has it.
I have used the phone with no issues in Greece where i purchased it, and also in Istanbul, italy, and Japan. I first thought that it was an APN setting issue, but i have been down every route as far as APN settings go. i have reset the apn settings to default on the sim card, nothing, i have manually entered the apn settings from the "how to configure an unlocked phone page" on this site and nothing, i have deleted all the apns manually then only entered the one APN for internet and mms, nothing.
after that didnt work i took thinks to the next level and did a factory data reset and still nothing.... then i took it one level further and re-installed the phones firmware right from baseline by pluging it into kies on the computer and download mode and all that good stuff..... nothing.
The strange part is that i know that the phone can see the network, because if you go under about phone and status, it will show the available network type, be it LTE or WCDMA, it simply says network status "disconnected"
I can send and recieve calls and SMS messages, but no data what so ever, mms, or internet.
PLEASE HELP!!!

Flash Verizon S8 with european firmware

Hi guys,
I bought a Verizon s8 in the states and wanted to use it in Europe. I live in the Netherlands, so I swapped in my Vodafone some instead of using the Verizon Sim and everything works fine besides mobile data. I can not change the APN settings as they are locked. Carrier says it's Verizon though it's using the Vodafone Network.
So I was wondering, can I flash the firmware with a european version to get access to the APN settings and remove the carrier lock?
Best
the s8 verizon is not locked just put your sim card in and thats it.you cannot flash international rom on the us version odin wont let you it will fail even if you somehow made it it will brick the phone.the reason is because the us s8 version uses snapdragon chipset and the s8 international version uses exynos chipset they are completely different.
the option you have is to flash the us unlocked version to the verizon s8 i did on mine i have verizon also.
brigantti said:
the s8 verizon is not locked just put your sim card in and thats it.you cannot flash international rom on the us version odin wont let you it will fail even if you somehow made it it will brick the phone.the reason is because the us s8 version uses snapdragon chipset and the s8 international version uses exynos chipset they are completely different.
the option you have is to flash the us unlocked version to the verizon s8 i did on mine i have verizon also.
Click to expand...
Click to collapse
I was wondering is there a way to add more international languages on my s8+. I have managed to change parts of it but on menu and while scrolling in facebook it doesn't recognise i.e some norwegian / turkish letters and doesn't switch language in parts of menu.
The model i have is G955U1 ?
Thanks again.
Tv87 said:
Hi guys,
I bought a Verizon s8 in the states and wanted to use it in Europe. I live in the Netherlands, so I swapped in my Vodafone some instead of using the Verizon Sim and everything works fine besides mobile data. I can not change the APN settings as they are locked. Carrier says it's Verizon though it's using the Vodafone Network.
So I was wondering, can I flash the firmware with a european version to get access to the APN settings and remove the carrier lock?
Best
Click to expand...
Click to collapse
Tv87, I am in the exact situation as you. Have you resolved your problem? If so, what was the solution?
I just moved to the Netherlands a few weeks ago and switched my S8's SIM Card from Verizon to Vodafone. Everything worked fine except for mobile data. The Vodafone rep told me that my APN settings were grayed out / locked; therefore, until they could be edited, my phone would not receive mobile data.
SanDiego31 said:
Tv87, I am in the exact situation as you. Have you resolved your problem? If so, what was the solution?
I just moved to the Netherlands a few weeks ago and switched my S8's SIM Card from Verizon to Vodafone. Everything worked fine except for mobile data. The Vodafone rep told me that my APN settings were grayed out / locked; therefore, until they could be edited, my phone would not receive mobile data.
Click to expand...
Click to collapse
They are not locked, the phone still thinks it has a verizon sim and that's why you cant edit the settings, do a complete factory reset.
And anyways, even with editable apn settings you wont get lte, because your s8 is lacking the european lte bands.
nikexv2 said:
They are not locked, the phone still thinks it has a verizon sim and that's why you cant edit the settings, do a complete factory reset.
And anyways, even with editable apn settings you wont get lte, because your s8 is lacking the european lte bands.
Click to expand...
Click to collapse
What makes you say that?
https://www.phonearena.com/news/Che...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
Says:
"In Europe, most carriers base their networks on bands 3 (1800 MHz), 7 (2600 MHz) and 20 (800 MHz). China, on the other hand, uses a whole different 4G LTE standard - while the Western world has rolled out FDD-LTE networks, China and large parts of Asia use TDD-LTE."
And several places online show all those as being supported on the g950u.
Example source:
https://www.frequencycheck.com/mode...xy-s8-td-lte-sm-g950u1-sm-g950w-samsung-dream
Am I missing something?
wildermjs8 said:
What makes you say that?
https://www.phonearena.com/news/Che...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
Says:
"In Europe, most carriers base their networks on bands 3 (1800 MHz), 7 (2600 MHz) and 20 (800 MHz). China, on the other hand, uses a whole different 4G LTE standard - while the Western world has rolled out FDD-LTE networks, China and large parts of Asia use TDD-LTE."
And several places online show all those as being supported on the g950u.
Example source:
https://www.frequencycheck.com/mode...xy-s8-td-lte-sm-g950u1-sm-g950w-samsung-dream
Am I missing something?
Click to expand...
Click to collapse
I said that because most phones that verizon sells dont have the lte bands for europe, but according to frequency check, it is compatible !
Sorry about the error
nikexv2 said:
I said that because most phones that verizon sells dont have the lte bands for europe, but according to frequency check, it is compatible !
Sorry about the error
Click to expand...
Click to collapse
Maybe next time check before giving someone advise on a $800 item
nikexv2 said:
They are not locked, the phone still thinks it has a verizon sim and that's why you cant edit the settings, do a complete factory reset.
And anyways, even with editable apn settings you wont get lte, because your s8 is lacking the european lte bands.
Click to expand...
Click to collapse
I did a factory reset while my Vodafone SIM Card was in the phone. I am now getting the following message:
Sorry, we're having trouble activating your phone.
If you're moving your phone number from your old phone to this one, make sure your old phone is turned off.
In addition, I get the following message on the very next screen:
You can set up your phone using Wi-Fi, but you won't be able to make or receive calls until your phone has been activated on the Verizon network.
Is there anyway to unhinge my phone from the Verizon network!? Before I left the United States, Verizon assured me my phone was not locked to their network; however, it appears to be based on the messages received after factory resetting my phone.
SanDiego31 said:
I did a factory reset while my Vodafone SIM Card was in the phone. I am now getting the following message:
Sorry, we're having trouble activating your phone.
If you're moving your phone number from your old phone to this one, make sure your old phone is turned off.
In addition, I get the following message on the very next screen:
You can set up your phone using Wi-Fi, but you won't be able to make or receive calls until your phone has been activated on the Verizon network.
Is there anyway to unhinge my phone from the Verizon network!? Before I left the United States, Verizon assured me my phone was not locked to their network; however, it appears to be based on the messages received after factory resetting my phone.
Click to expand...
Click to collapse
What you can try is to flash the USA csc instead of the VZW one that you have right now.

WAS-AL00 originally on China Mobile – gets only 2G speeds in the USA – what gives?

After unlocking the phone everything works just fine, including all the Google services (hooray!), but it gets only 2G speeds on T-Mobile LTE network in the USA (4G setting in the phone is enabled).
The APN is T-Mobile US LTE. However, if I go to Settings > Mobile Data > click cog on top right > Data plan settings it shows the phone carrier still as China Mobile in Beijing.
Does this mean that the SIM is locked to China Mobile only? If yes, why is the phone working, although at 2G speeds only?
Is there a way to make sure the phone is SIM locked? I’d like to avoid spending $30+ for an unlock code to find out it’s still not working.
If you have the correct APN settings I think it's the basebands using different frequencies that are not compatible with the p10 lite.

Anyone with a Verizon unlocked G6 use/test a 3rd party sim? (+ rooting question)

Just as the title says, has anyone successfully used an unlocked, Verizon branded LG G6 (VS988) with a third party sim (for data and making phone calls? Which country are you in, which sim cards are you using, any attempts abroad/traveling, etc?
Bought a mint unlocked Verizon LG G6, confirmed it was unlocked by two Verizon reps over the phone, and one in-person Verizon rep in my city. With the in-person rep (as well as on my own of course), we could not get my T-mobile, Three (a UK sim), and Project Fi to work with the phone, for data/phone/SMS.
Not surprisingly, when he inserted a Verizon Sim, of course it worked. The rep genuinely tried his best to help, but in the end was like "sorry, ¯_(ツ)_/¯ " and said it was probably an unresolveable network problem, and yes, that the phone was definitely unlocked (checked his database).
Before I came to his shop, though, I spent a couple hours at home tinkering with ALL the phone settings (set up a verified APN, toggle global/LTE-GSM-CDMA options, set data roaming ON), and the best I could get was the G6 successfully connecting to T-Mobile for all of 30 seconds (I could surf the web, but NO phone calls), then losing all bars of connection and cutting out entirely. Toggling airplane mode allows you to connect for at most 30 seconds at a time, also, weirdly enough.
What gives? I confirmed the sim cards worked on my other unlocked devices (LG G5, 1+5, Xiaomi Redmi), and I really want to use this G6 here (USA), but more especially, while I am traveling abroad and looking to use whatever country's local sim cards.
Lastly, do you think rooting this phone and installing a custom ROM would help the issue? I prefer not to return this phone because I got a decent deal on it (through ebay's 20% off) and everything else about it is awesome.
Hi
While not strictly the same, I have Verizon LG V20 VS995 with a similar problem with my EE sim which will not register properly and when it does it is only 3G instead of 4G/LTE but keeps dropping off. Where I differ from you is that I can use an O2 sim and get both calls and 4G/LTE data with it. I live in UK. Hope this might help.
Sent from my VS995 using Tapatalk
My G6 is the unlocked us997, but the wifes is the Verizon Unlocked G6. UNFORTUNATELY I have yet to get her MMS messages working on it for her but everything else works perfectly fine, on TracFone sim (on AT&T network), ... And FYI, only the bootloader unlocked LG G6 can be rooted, all the carrier version, whether they're network locked or unlocked, they're most definitely bootloader locked, thus no root :<P
I got the same phone as you...I live in the Dominican Republic using a Claro chip...Bought the phone from ebay unlocked. So there is something you must talk with verizon so they unlock it. On the other hand we cant root our phones only the europe and US version can be rooted.
Have you checked if this phone has a region locked on it? And if it's removed by placing that 5 minutes-long phone call?
Also, once the SIM (non-Verizon SIM) did you check the APN settings if they are the correct one for your carrier?
I have a similar problem
I bought an unlocked Verizon G6 vs988 on ebay (the listing actually said US997).
I managed to get it to work for phone calls and sms but could not set the data.
I manually set the APN but it would not stay "chosen".
I got all the settings but when I chose it and closed the screen it got unchosen (unchecked) and I did not get a data connection.
is there any custom rom for this model?
would a firmware for the us997 work on this model?
Bump
physics.dor said:
I bought an unlocked Verizon G6 vs988 on ebay (the listing actually said US997).
I managed to get it to work for phone calls and sms but could not set the data.
I manually set the APN but it would not stay "chosen".
I got all the settings but when I chose it and closed the screen it got unchosen (unchecked) and I did not get a data connection.
is there any custom rom for this model?
would a firmware for the us997 work on this model?
Click to expand...
Click to collapse
If you are in U.S. it should work fine with AT&T and T-mobile, as long as correct APN has been entered. once you enter the new APN, you must select the 3dots, on top right and save, once the new SIM inserted, just go back to APN and select the correct APN.
If you are outside U.S, the LG G6 Verizon unlocked does not have B1 (2100) which is required by most GSM carriers out side US, so you can get 3G or in most cases 2G (E) network only. LG G6 AT&T unlocked works fine outside US, but it does not have CDMA technology and can't be use with Verizon or Sprint. hope that helps
Hi , I have a similar problem. I bought vs988 verizon version and popped in a MINT sim. I had issues setting it up but eventually got it work via the pull down menu in the 'settings' at the top that said 'mobile data off - turn on?' - now this has vanished- can I get this back ?
The mobile data button in the notification tab and the actualy mobile button in the mobile data section in 'settings' do not work (and never have) - they always ask me to contact verizon.
So what do i do ? I have no mobile data now. And it's a pain.
My issue is partially solved in that when I 'reset network settings' and then re-add my APN (for mint) it automatically turns on mobile data. Using the other 'mobile data' buttons (as I mention below do not work).
And now that mobile data is on - I use airplane mode to turn it off, and turn on wifi (because i have google voice I still get voice calls). Anyway this works if you have a similar problem.
I am wondering if this issue would exist if I used a Verizon MVNO (instead of Mint/t-mobile) ?
(so by it being offically "unlocked" actually is not really true - when i first bought the phone I messaged LG and they suggested i needed to send it into them so it could be re-flashed. They would charge me for it and I would lose my phone for about 2 weeks - which is a pain, and not worth the expense)
sammyDC said:
Hi , I have a similar problem. I bought vs988 verizon version and popped in a MINT sim. I had issues setting it up but eventually got it work via the pull down menu in the 'settings' at the top that said 'mobile data off - turn on?' - now this has vanished- can I get this back ?
The mobile data button in the notification tab and the actualy mobile button in the mobile data section in 'settings' do not work (and never have) - they always ask me to contact verizon.
So what do i do ? I have no mobile data now. And it's a pain.
Click to expand...
Click to collapse
I have the verizon version of lg g6 and it works perfectly fine in Nigeria with all nigerian sims:mtn,airtel,glo,9mobile and even works on 4g let but I set the network mode to global and I receive calls and sms promptly

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