Related
Hello,
I recently upgraded my Huawei Nexus 6P to 6.0.1 (dirty-flash, sideloaded).
I had trouble getting LTE to work at first (turning on/off Airplane Mode makes LTE work). I kept trying to change Field Test settings to make LTE work.
However, when I factory reset it the phone won't make or receive phone calls.
It sticks on "dialing..." and it just won't work. However, data and messaging work just fine.
I forgot to back up my EFS partition so it's partially my fault.
My IMEI number and MEID show correctly, however on the My Verizon website it shows a different MEID that's nothing close to the original one. The last 2 digits were different. Neither the MEID or IMEI were changed during the upgrade process, so it should have worked fine.
I recently called Verizon Tech Support about this and they said they'd change the MEID within 72 hours to 4 days. (I called Friday evening)
They kept having issues with the server rejecting the MEID and I checked, it's not blacklisted. They told me about a "wrong form" being filled out and ran some tests and nothing worked.
The phone MEID and Field Test menus showed properly though, just calling any other number (even Verizon's activation number) won't work.
I kept factory resetting, even downgraded to 6.0 (clean flash with recovery/radios, unrooting and all that), and LTE worked better, but STILL no phone calls!
Whenever I try to activate it on the website, it keeps telling me to contact their number. I'm not sure if I'll need a new SIM card because I've tried another SIM card and will also not make calls.
I'm not sure if calling has to do with the MEID or IMEI or anything else.
Do you have any tips/suggestions to fix this annoying issue?
Thank you,
Exec360
I've seen the issue going from Wireless to LTE and vice versa but I have no issue making or receiving calls. Texting and MMS work ok also. I went from 6.0 to 6.1 by doing a factory image flash. Now I'm Chroma and I'm curious if I would have this same issue on Stock so I will probably flash factory or a slim rom stock tonight. I'm on Verizon and had a nexus 6, I popped the sim in my 6p and it activated with no issue.
rsalas187 said:
I'm on Verizon and had a nexus 6, I popped the sim in my 6p and it activated with no issue.
Click to expand...
Click to collapse
Same here, except I popped out the SIM from my iPhone 5S.
Ironically, when I put the same SIM back into the 5S, calling and voicemail, in addition to data worked, even though the device was recently deactivated from Verizon.
I'd say the issue probably comes up from a corrupted IMEI/MEID or other identifier. (Not completely sure about this though — the IMEI/MEID was the same between popping in the SIM for the first time and after resetting...)
Verizon detected my device as a Huawei 1511 phone and thinks it's an old Samsung feature phone when I run it through support/help pages.
I have the exact same problem with my phone and I don't know what to do.
update: I just flashed the efs backup file and it worked again.
I forgot to back up my EFS partition and I had 2 chances to do so...
My IMEI, MEID and SIM ID show perfectly in the About section, even when factory reset and bootloader locked, but calls still don't work, very odd.
I used Wugfresh and just about every IMEI recovery tool I could find (EFS Professional) but it keeps giving me errors such as "Access Denied..." with BusyBox installed.
Still no email or response from Verizon techs tonight, expecting one tomorrow.
If not, I'll have to RMA.
More specifically, I cannot find an EFS folder or a nv_data.bin file in any file explorer — Root Explorer, Solid Explorer, TWRP, etc.
Alright, I've actually figured out that the problem is NOT the EFS after I sent it in to Verizon.
My IMEI and MEID number and everything else were actually just fine.
It wasn't flashing or anything that ruined my phone... I recently called Verizon one night on my phone about LTE issues on 6.0.1 and after that, the calls just stopped.
In fact, the problem IS on their end.
They gave me a new SIM card and it didn't work. They realized the phone was new on the network and that would cause incompatibility issues.
Now I have to ship my phone to their IT department which takes about 2 weeks.
If that is your case:
Verizon guide to getting your calling back:
First, I'd try flashing an old EFS backup when your phone was working. If that doesn't work, call their support number (1-800-922-0204) and select the tech support option or say it if it asks.
Give them your SIM card number to try activating the phone. If that doesn't work, you can still send in your phone — just ask them and a phone kit will ship.
Sending it in to the IT department will take around 1-2 weeks, so you should definitely have a backup phone or communication device on hand (you can also just use Google Voice from a PC which is a great temporary solution).
I'll say, BIG props to Verizon for giving us very good support.
Exec360 said:
Alright, I've actually figured out that the problem is NOT the EFS after I sent it in to Verizon.
My IMEI and MEID number and everything else were actually just fine.
It wasn't flashing or anything that ruined my phone... I recently called Verizon one night on my phone about LTE issues on 6.0.1 and after that, the calls just stopped.
In fact, the problem IS on their end.
They gave me a new SIM card and it didn't work. They realized the phone was new on the network and that would cause incompatibility issues.
Now I have to ship my phone to their IT department which takes about 2 weeks.
If that is your case:
Verizon guide to getting your calling back:
First, I'd try flashing an old EFS backup when your phone was working. If that doesn't work, call their support number (1-800-922-0204) and select the tech support option or say it if it asks.
Give them your SIM card number to try activating the phone. If that doesn't work, you can still send in your phone — just ask them and a phone kit will ship.
Sending it in to the IT department will take around 1-2 weeks, so you should definitely have a backup phone or communication device on hand (you can also just use Google Voice from a PC which is a great temporary solution).
I'll say, BIG props to Verizon for giving us very good support.
Click to expand...
Click to collapse
AN easier method is to use any Verizon phone with a microSIM and activate on their network.
Once the SIM is active, cut it down to a nanoSIM and put it into the Nexus 6P.
It just works. All this about sending your new phone to them for two weeks is crazy.
I pulled the SIM from my LG G3 and cut it. Up and running in minutes.
tech_head said:
AN easier method is to use any Verizon phone with a microSIM and activate on their network.
Once the SIM is active, cut it down to a nanoSIM and put it into the Nexus 6P.
It just works. All this about sending your new phone to them for two weeks is crazy.
I pulled the SIM from my LG G3 and cut it. Up and running in minutes.
Click to expand...
Click to collapse
Unfortunately, my other phone does not have a microSIM. NanoSIMs usually work with LTE connections.
Trimming a microSIM is dangerous and could actually damage your SIM card tray and your phone.
Thank you for the advice, but I should warn you taking that risk may actually damage or cause issues with the SIM card itself such as not being able to read its SIM card number.
EDIT:
After 5 days, 3 factory resets, and many flashes of the older radio, it has been SOLVED!!!!!
First, try disabling, reinstalling the factory version of Google Connectivity Services, then updating it in the Google Play Store.
Next, dial *#*#4636#*#* on your phone application to get to field test mode. This function will work no matter whether the phone is working or not — it's just an information screen.
Click the 3 dots and select "change radio band". Select Radio Band 6, NOT USA or Radio Band 7 — Verizon told me to try both of those and they are glitchy.
Source: "Attaching 2 screenshots. One with band 6 where calling works but data is 1x. Another with USA band where LTE data works but no calling. Looking closely it's set to emergency calls only." (http://forum.xda-developers.com/showpost.php?p=64149076&postcount=8)
Now my GSM service is working and calls work extremely well!
Glad it had nothing to do with EFS/IMEI numbers after all.
Make sure to set your APN to "VZWINTERNET" if it hasn't been set already.
I'm glad I can share this with XDADevelopers so that they can benefit from this information.
- Exec360
Exec360 said:
EDIT:
After 5 days, 3 factory resets, and many flashes of the older radio, it has been SOLVED!!!!!
First, try disabling, reinstalling the factory version of Google Connectivity Services, then updating it in the Google Play Store.
Next, dial *#*#4636#*#* on your phone application to get to field test mode. This function will work no matter whether the phone is working or not — it's just an information screen.
Click the 3 dots and select "change radio band". Select Radio Band 6, NOT USA or Radio Band 7 — Verizon told me to try both of those and they are glitchy.
Source: "Attaching 2 screenshots. One with band 6 where calling works but data is 1x. Another with USA band where LTE data works but no calling. Looking closely it's set to emergency calls only." (http://forum.xda-developers.com/showpost.php?p=64149076&postcount=8)
Now my GSM service is working and calls work extremely well!
Glad it had nothing to do with EFS/IMEI numbers after all.
Make sure to set your APN to "VZWINTERNET" if it hasn't been set already.
I'm glad I can share this with XDADevelopers so that they can benefit from this information.
- Exec360
Click to expand...
Click to collapse
I have the same issue with model h1511 and i bought the phone from Ebay but im living in Qatar .. i dunno what to do .. LTE data connection working fine .. sending and receiving sms is working ok .. only I can't make or receive calls. i'm not sure to whom I should report this issue
Exec360 said:
EDIT:
After 5 days, 3 factory resets, and many flashes of the older radio, it has been SOLVED!!!!!
First, try disabling, reinstalling the factory version of Google Connectivity Services, then updating it in the Google Play Store.
Next, dial *#*#4636#*#* on your phone application to get to field test mode. This function will work no matter whether the phone is working or not — it's just an information screen.
Click the 3 dots and select "change radio band". Select Radio Band 6, NOT USA or Radio Band 7 — Verizon told me to try both of those and they are glitchy.
Source: "Attaching 2 screenshots. One with band 6 where calling works but data is 1x. Another with USA band where LTE data works but no calling. Looking closely it's set to emergency calls only." (http://forum.xda-developers.com/showpost.php?p=64149076&postcount=8)
Now my GSM service is working and calls work extremely well!
Glad it had nothing to do with EFS/IMEI numbers after all.
Make sure to set your APN to "VZWINTERNET" if it hasn't been set already.
I'm glad I can share this with XDADevelopers so that they can benefit from this information.
- Exec360
Click to expand...
Click to collapse
Where was this thread yesterday when I needed it...lol I was messing with my radios and screwed my phone up. Please not this method may not work on a custom ROM I had to flash back to 6.0.0.
Exec360 said:
EDIT:
After 5 days, 3 factory resets, and many flashes of the older radio, it has been SOLVED!!!!!
First, try disabling, reinstalling the factory version of Google Connectivity Services, then updating it in the Google Play Store.
Next, dial *#*#4636#*#* on your phone application to get to field test mode. This function will work no matter whether the phone is working or not — it's just an information screen.
Click the 3 dots and select "change radio band". Select Radio Band 6, NOT USA or Radio Band 7 — Verizon told me to try both of those and they are glitchy.
Source: "Attaching 2 screenshots. One with band 6 where calling works but data is 1x. Another with USA band where LTE data works but no calling. Looking closely it's set to emergency calls only." (http://forum.xda-developers.com/showpost.php?p=64149076&postcount=8)
Now my GSM service is working and calls work extremely well!
Glad it had nothing to do with EFS/IMEI numbers after all.
Make sure to set your APN to "VZWINTERNET" if it hasn't been set already.
I'm glad I can share this with XDADevelopers so that they can benefit from this information.
- Exec360
Click to expand...
Click to collapse
I have the same issue but I live in Qatar. the thing is that my phone has the exact same issue urs. im glad you could solve it. Can you help me solve mine ??
mohawahba said:
I have the same issue but I live in Qatar. the thing is that my phone has the exact same issue urs. im glad you could solve it. Can you help me solve mine ??
Click to expand...
Click to collapse
In the US, all carriers are supported for Nexus 6P use. Since you live in Qatar, you may have a different carrier.
Here are a few other points or solutions for this issue:
If your carrier is not Verizon, does your carrier whitelist the Nexus 6P or only phones sold through them?
Do you get an IMEI number in the Settings application? (don't put it here for privacy reasons) If you don't, then your issue most likely has to do with accidentally deleting or modifying the EFS partition. Try restoring an EFS backup. ALWAYS back up your EFS before you install something else or root your phone — and keep it in a safe location! Alas, that was not the case for me.
Have you tried turning Roaming on inside your cellular network settings or have a specific roaming plan?
Do you get decent reception when making calls in Qatar? Where do you have this issue most, indoors or outdoors? You should get 1x at least.
Try the field test mode (*#*#4636#*#*) in the phone application. Go to "phone info".
If you see "GSM service: emergency calls only" on Verizon, the GSM band is not connected which makes phone calls. Switch to Band 6.
Otherwise, if you see the same thing for GPRS, try switching to another band. I'm not familiar with carriers except Verizon or other US carriers (AT&T, T-mobile, etc.)
I've emphasized this a lot, but try a factory reset. Lock the bootloader and remove your custom mods to the system. It may just work for you.
The case may be that the phone service does not work in Qatar, your reception is weak, or you have a specific phone plan. It may be your carrier not being compatible with certain bands, like GSM.
If that is the case, try calling their support and ask them for any possible solutions to the problem.
EDIT:
You also stated that you bought your 6P from Ebay. Many risks can come from buying used phones off of there rather than the official websites. It's likely that someone messed with the EFS and IMEI numbers.
It could be a stolen phone too... in those cases, it would be illegal (in some countries, not sure if in Qatar) to change the IMEI number unless you have an EFS backup. Sorry, you may just be out of luck. Try another solution like Google Voice or Skype (paid) for now until you get it fixed.
Thx bro
---------- Post added at 01:13 AM ---------- Previous post was at 01:10 AM ----------
Exec360 said:
In the US, all carriers are supported for Nexus 6P use. Since you live in Qatar, you may have a different carrier.
Here are a few other points or solutions for this issue:
If your carrier is not Verizon, does your carrier whitelist the Nexus 6P or only phones sold through them?
Do you get an IMEI number in the Settings application? (don't put it here for privacy reasons) If you don't, then your issue most likely has to do with accidentally deleting or modifying the EFS partition. Try restoring an EFS backup. ALWAYS back up your EFS before you install something else or root your phone — and keep it in a safe location! Alas, that was not the case for me.
Have you tried turning Roaming on inside your cellular network settings or have a specific roaming plan?
Do you get decent reception when making calls in Qatar? Where do you have this issue most, indoors or outdoors? You should get 1x at least.
Try the field test mode (*#*#4636#*#*) in the phone application. Go to "phone info".
If you see "GSM service: emergency calls only" on Verizon, the GSM band is not connected which makes phone calls. Switch to Band 6.
Otherwise, if you see the same thing for GPRS, try switching to another band. I'm not familiar with carriers except Verizon or other US carriers (AT&T, T-mobile, etc.)
I've emphasized this a lot, but try a factory reset. Lock the bootloader and remove your custom mods to the system. It may just work for you.
The case may be that the phone service does not work in Qatar, your reception is weak, or you have a specific phone plan. It may be your carrier not being compatible with certain bands, like GSM.
If that is the case, try calling their support and ask them for any possible solutions to the problem.
EDIT:
You also stated that you bought your 6P from Ebay. Many risks can come from buying used phones off of there rather than the official websites. It's likely that someone messed with the EFS and IMEI numbers.
It could be a stolen phone too... in those cases, it would be illegal (in some countries, not sure if in Qatar) to change the IMEI number unless you have an EFS backup. Sorry, you may just be out of luck. Try another solution like Google Voice or Skype (paid) for now until you get it fixed.
Click to expand...
Click to collapse
Here in qatar, i have one friend having the same fone from amazon and it is working fine. Here no CDMA plus texting and data are working. If the efs is corrupt or as u say screwed, it would work data and text? Band USA and 6 re ok with data and text.. Band 7 dead.
In general, it may corrupt the phone function but texts/data may work fine.
Most carrier connectivity issues usually come up from a corrupt EFS or the service not being activated on your plan.
http://forums.androidcentral.com/ask-question/423732-understanding-cwm-backups-efs-partition-etc.html
For you, it seems like Band 6 is the correct one. No CDMA — and GSM is working again. Good job
Another method to try:
Update the Preferred Roaming List (PRL) - dial *228 on the phone app or figure out your carrier's PRL update number
That might work, didn't affect my calls since I don't use roaming services.
By "Band 7 dead", do you mean that the service just won't connect? My issue came from messing with the bands to fix the LTE issue and messing up my phone.
Try to call your carrier's support — try getting a new SIM card or collect information about the Nexus 6P compatibility, if they don't have it on their website.
Was the phone working since you first used it? Have you rooted or done any system-level modifications to it? Also is your carrier Verizon, because I don't think they have strong roaming service in Qatar... I am in the USA right now using Band 6, working fine.
https://community.verizonwireless.com/thread/494218
When you dial, do you get "Dialing..." and just have to wait until it hangs up, or is there static, or a carrier message? Does your friend have the same carrier (Verizon) as you do?
Sorry I'm asking so many questions. I just can't quite identify your issue very well.
Exec360 said:
In general, it may corrupt the phone function but texts/data may work fine.
Most carrier connectivity issues usually come up from a corrupt EFS or the service not being activated on your plan.
http://forums.androidcentral.com/ask-question/423732-understanding-cwm-backups-efs-partition-etc.html
For you, it seems like Band 6 is the correct one. No CDMA — and GSM is working again. Good job
Another method to try:
Update the Preferred Roaming List (PRL) - dial *228 on the phone app or figure out your carrier's PRL update number
That might work, didn't affect my calls since I don't use roaming services.
By "Band 7 dead", do you mean that the service just won't connect? My issue came from messing with the bands to fix the LTE issue and messing up my phone.
Try to call your carrier's support — try getting a new SIM card or collect information about the Nexus 6P compatibility, if they don't have it on their website.
Was the phone working since you first used it? Have you rooted or done any system-level modifications to it? Also is your carrier Verizon, because I don't think they have strong roaming service in Qatar... I am in the USA right now using Band 6, working fine.
https://community.verizonwireless.com/thread/494218
When you dial, do you get "Dialing..." and just have to wait until it hangs up, or is there static, or a carrier message? Does your friend have the same carrier (Verizon) as you do?
Sorry I'm asking so many questions. I just can't quite identify your issue very well.
Click to expand...
Click to collapse
Thanks for exerting all kind of possible solutions . really appreciated ... I ll explain next everything ..
First of all I'm no verizon subscriber .. I just got the phone from ebay shipped to qatar .. that's all international buyer ..
well secondly, the service is activated. here is different than yours in activation process. Plus my sim card is working on all other devices, opo, op2, opx, mi redmi n2, moto g ...
I believe the problem remains in the piece I have now (nexus 6p) because im used to buy phones from the US and they work fine expect some missing LTE bands that does not really interfere with calling service.
If the EFS/IMEI is corrupt, will it register on the network normally? will data and text still work?
Band 7 dead means no text no data and surely no calls ... plus when I chose it, i always get called ended right after i press Dial a number
experience with other bands:
band USA: text and data working fine ... calls: when dialing, it keeps dialing until the network fails and returns again like reconnect (the bars disappear and return again) and when i hang up, it respond quickly and execute the action but on,
Band 6: text ok data ok , calls no .. but when dialing, it keeps dialing normally till it gives me (call ended ) and if I try to hang up after few seconds, it freezes the phone for like 10 seconds till it execute the action of hanging up ...
so the USA band is the most responsive band in terms of hanging up ..
when I dial *#4636 .... , and access phone information to change preferred network, it is usually set to LTE/CDMA/GSM (PRL) >> if i try to change it to LTE/GSM (PRL) because no CDMA here, it usually return to the default after restarting the phone .. it does not really change the network if, for example, I choose GSM only .. I still see LTE on the bar .. moreover, when i try to choose 2g from cellular networks from settings, it does not reflect and I still get LTE working .. weird ..
** in all cases, FYI, I always see the carrier name in the top left corner of the screen.
*228 does not work as Im not verizon .. plus any USSDs are not going through as it gives error "connection problem or invalid MMI code"
when I try to access caller ID, it gives error " network or SIM card error".
I tried to call the carrier but they could not do anything. I'm still expecting a call from their back office team who ( i assume ) has more experience
getting a new sim would not help because I have tried different active sims different numbers and I also tried the second carrier here in Qatar (vodafone) and the problem persist.
the fone never worked since i reached Qatar. It was not rooted. I only unlocked BL and flashed the first factory stock rom (fully including the radio), yet nothing
wait wait please don't lose hope
one friend here is also giving me ideas and solutions to get over my isssue, he suggested i flash chroma rom bcz it has more bands. I will flash it and give a feedback.
I really appreciate your efforts and also his efforts @Soulfly3
pardon me if I wrote too many things and for giving all my trials not in order
Thanks
Thanks everyone for helping me resolve my issue. biggest thanks goes to @@scoobysnack who helped me greatly to get over it.
Installing Chroma ROM solved the issue because basically it was a problem of bands. Chroma had more bands that work in Qatar. and I could return back to stock rom again without any problems ( but don't mess up with bands in phone information )
Thanks @Exec360 for offering me your great support >>>
I told you chroma would solve your problems. it has different bands to select and I figured the "AUS" bands would work.
Any advice for those of us operating on Verizon's extended network? I'm using my device on the Appalachian wireless network (with whom Verizon has a network sharing agreement as part of it's LTE in Rural America program), and I'm constantly getting the roaming indicator, even though I know I'm not roaming. I've never dealt with this on any other device, and I've used 4 different devices encompassing both Windows Phone and Android. If I switch the CDMA roaming indicator to "Home", the roaming indicator disappears and the usual LTE indicator appears, but I'm unable to make voice calls. If I switch the roaming indicator to "Automatic", I can make voice calls but the roaming indicator returns and the device tells me I'm roaming inside the test menu, even though Verizon tells me I'm not incurring roaming charges. If that's true, then the roaming indicator is just an annoyance, but it's there constantly (even when on WiFi) and for me it's a significant annoyance. Is there anything I can do, or is this just something I'm going to have to live with?
Hi devs! got new Axon7.... really hoping to run both CDMA SIMS at the same time. Can we start a thread for dual SIM use, where neither is a GSM SIM? I'd really like to run both numbers on this phone. Tried all kinds of settings, currently on nightly LOS. I've tried nearly every APN setting.
kcnorden said:
Hi devs! got new Axon7.... really hoping to run both CDMA SIMS at the same time. Can we start a thread for dual SIM use, where neither is a GSM SIM? I'd really like to run both numbers on this phone. Tried all kinds of settings, currently on nightly LOS. I've tried nearly every APN setting.
Click to expand...
Click to collapse
Unfortunately, only SIM1 is wired to the phone's CDMA antenna (GSM/CDMA/HSPA/EVDO/LTE). SIM2 is only wired to GSM/HSPA/LTE. As the phone is not approved by Verizon, you need CDMA to be able to authenticate the device with the network, so even if you wanted to go Verizon-LTE-data-only on SIM2, it won't be able to connect. For any Verizon-based provider, it's SIM1 or bust.
xtermmin said:
Unfortunately, only SIM1 is wired to the phone's CDMA antenna (GSM/CDMA/HSPA/EVDO/LTE). SIM2 is only wired to GSM/HSPA/LTE. As the phone is not approved by Verizon, you need CDMA to be able to authenticate the device with the network, so even if you wanted to go Verizon-LTE-data-only on SIM2, it won't be able to connect. For any Verizon-based provider, it's SIM1 or bust.
Click to expand...
Click to collapse
I was afraid of that, or access to the modem, for example. If we can't connect via hardware, would it be possible to emulate or allow for software control/flipping "sims" so to speak? Perhaps moving this to the dev forum... I really appreciate your expertise and help. I'd like to keep the second # on PP, but might have to somehow port or forward to to the main/other VZW connection.
With all that said, I recall getting SIM2 working..... so I just checked. disabled SIM1, and after a few jiggles, I get LTE on SIM2, can cruise internet... so I might ask, if a hardware wiring restriction is there, my setup doesn't seem to reflect it. I can get ping test on ip4 to work.... ????
kcnorden said:
I was afraid of that, or access to the modem, for example. If we can't connect via hardware, would it be possible to emulate or allow for software control/flipping "sims" so to speak? Perhaps moving this to the dev forum... I really appreciate your expertise and help. I'd like to keep the second # on PP, but might have to somehow port or forward to to the main/other VZW connection.
With all that said, I recall getting SIM2 working..... so I just checked. disabled SIM1, and after a few jiggles, I get LTE on SIM2, can cruise internet... so I might ask, if a hardware wiring restriction is there, my setup doesn't seem to reflect it. I can get ping test on ip4 to work.... ????
Click to expand...
Click to collapse
It seems to be very fickle, constantly having to toggle radio, network protocols, and seems to be either/or. After re-activating the SIM1, the SIM2 signal meter will show an R, with no bars of signal. The R stays, but no SMS will send out. If I disable SIM1, LTE signal bars on SIM2, no R..... and internet works fine. still no SMS on SIM2. double checked APN settings for pageplus(TRACFONE.VZWENTP), they are customized to included MMS stuff, oddly, it won't add with MCC310 and MNC012 like PP tells me, but matched to my S4 with PP, it adds well as MCC311/MNC480(same as VZW APN).
(Wondering about ZTE AXON 7 dual SIM VZW and Lineage????)All other LOS 14.2 nighlty, speakers, battery mgmt, camera (back side button seemed to have worked BEFORE LOS?) u know, no screen problems. unlock, TWRP, root(if you want), LOS whatever you like.
Should I be pursuing older modem firmware to resolve dual CDMA SIM capabilities? APN or protcol settings? specific dual SIM ROMs? Virtual SIM swapping driod zip? Any direction would be duly noted by the Internet. thx all.
bump. I really dont want to flip SIMs every few days. Any help please?
So, i have to constantly switch SIMs between slot 1 and 2, hoping no SMS messages expire? Cmon, is no one going to help us find a solution to this?
kcnorden said:
So, i have to constantly switch SIMs between slot 1 and 2, hoping no SMS messages expire? Cmon, is no one going to help us find a solution to this?
Click to expand...
Click to collapse
The user above already answered your question correctly, to the best of my knowledge - this phone will not be able to achieve what you desire. Maybe you can get an LTE-only connection on slot 2 with a CDMA SIM but even that's iffy as the Axon 7 typically rejects CDMA SIMs in slot 2, as I'm sure you've noted. Not sure if LOS allows it but even if so I would think the same technical limitation applies.
This isn't a software limitation...it's a hardware limitation. Thus we can't do much about it.
And for reference, the other Verizon-friendly dual SIM phone, the Xiaomi Mi Note 2, also has this limitation though it's slightly better as you can keep both CDMA SIMs in both slots and switch between. Perhaps that's more what you're looking for?
hot-swapping SIMS seems to cause connection issues, best to swap while powered down? this stinks, anyone? HELP
Well, if it is a hardware issue, can we not sym link or software mod to allow us not to remove SIM's all the time, missing messages? The Xiaomi Note2 seems like the fix, but .....B13..... that's why the Axon7 seems a better fr for VZW towers...
I really appreciate the info.
kcnorden said:
Well, if it is a hardware issue, can we not sym link or software mod to allow us not to remove SIM's all the time, missing messages? The Xiaomi Note2 seems like the fix, but .....B13..... that's why the Axon7 seems a better fr for VZW towers...
I really appreciate the info.
Click to expand...
Click to collapse
The Mi Note 2 Global version has band 13 and 4 and 2 so it's totally compatible with Verizon. Also CDMA 0 and 1 so there are no limitations in this respect.
flyer_andy said:
The Mi Note 2 Global version has band 13 and 4 and 2 so it's totally compatible with Verizon. Also CDMA 0 and 1 so there are no limitations in this respect.
Click to expand...
Click to collapse
Really? Just looked up the Note2, looks equally impressive. Might hafta swappa the AXON7 to note2..... Back to the AXON7 , does anyone have experience making it work with CDMA only on SIM2? I could live with the AXON if SIM2 would get/send SMS.
flyer_andy said:
The Mi Note 2 Global version has band 13 and 4 and 2 so it's totally compatible with Verizon. Also CDMA 0 and 1 so there are no limitations in this respect.
Click to expand...
Click to collapse
Is it known if both SIM slots on the Mi Note 2 Global are hooked up to the CDMA antenna?
xtermmin said:
Is it known if both SIM slots on the Mi Note 2 Global are hooked up to the CDMA antenna?
Click to expand...
Click to collapse
Guess we have to buy one and see. report back in a bit.
flyer_andy said:
The Mi Note 2 Global version has band 13 and 4 and 2 so it's totally compatible with Verizon. Also CDMA 0 and 1 so there are no limitations in this respect.
Click to expand...
Click to collapse
So, Flyer_Andy... does the VZW VMMO SIM work in slot 2? :angel:
kcnorden said:
So, Flyer_Andy... does the VZW VMMO SIM work in slot 2? :angel:
Click to expand...
Click to collapse
Yes it seemed to work in both slots. Unfortunately I sold my Note 2 as I really prefer the Axon 7 but I do seem to recall that either slot worked just fine. I seem to recall trying two different CDMA SIMs and independently they worked when you changed the data to the one you wanted to use. But they did not work simultaneously. Hopefully I'm remembering correctly as this was a few weeks ago but I'm pretty sure the Note 2 did allow you to toggle between two CDMA SIMs without issue.
In general, the Note 2 had better radio firmware than the Axon 7...much more stable in every way. It was a very fine device though I didn't like the pentile display and that in the end was why I sold it. I also like to use a screen protector and the curved screen was really annoying as you have to use a wet application film to get the best results and I'm not very good at applying those.
Hey...I just wanted to update this one as I got ahold of a Xiaomi Mi Mix 2 and tested it with two active Verizon SIMs. The results are good vis-a-vis the OP's issue.
You can have two CDMA SIMs in the Mix 2 and while you won't get simultaneous CDMA connection (even with VoLTE connected...which would seem to "free up" the CDMA connection for use on the opposing SIM but perhaps this isn't techincally feasible) on both SIMs, you will be able to switch back and forth without changing anything relating to the SIMs' physical position, unlike the Axon 7. So, in case you're willing to throw about $550 at a new Xiaomi Mi Mix 2, it looks like dual SIM-single standby operation can be achieved with two CDMA SIMs. The Xiaomi Mi Note 2 Global almost certainly can perform in this way as well.
ADD'L INFO: I tried this setup for an hour or so and I ran into some connectivity issues, where the SIMs would be stuck on an inactive CDMA connection or CDMA+EvDO 3G. To resolve this, I had to go into the testing menu (*#*# 4636 *#*# in the dialer) and manually turn the radio off totally (airplane mode wasn't sufficient) and then turn the radio back on. This seemed to resolve things permanently.
Also, this is unrelated, but for AT&T/Verizon users, the Mi Mix 2 looks to be capable of CDMA + UMTS (3G) simultaneous service, which is a godsend as presently the Axon 7 only allows EDGE + CDMA and thus creates service issues for AT&T customers in 3G-only areas.
Figured I'd ask here instead of creating a new thread.
I am looking for a dual sim phone to use where one would be Verizon and other sim would be AT&T. I don't care which sim gives me data as long as both get calls.
Would Axon 7 work for this? Thanks for any help.
Pr20 said:
Figured I'd ask here instead of creating a new thread.
I am looking for a dual sim phone to use where one would be Verizon and other sim would be AT&T. I don't care which sim gives me data as long as both get calls.
Would Axon 7 work for this? Thanks for any help.
Click to expand...
Click to collapse
Hello...yes... The Axon 7 should work in your use case most of the time as it can pick up CDMA 1X alongside WCDMA and LTE, the latter two of which are the technologies that AT&T uses. So, as long as you're in an active Verizon 1X area, and you keep the data SIM on AT&T, you should be able to pick up calls on both SIMs.
It is important to note, however, that Verizon does have some coverage areas which are dependent on voice-over-LTE for calls and text. So in these areas, you will not be able to receive voice service or texting on Verizon while using your AT&T SIM for data. But, these areas should be relatively rare, at least for now.
Hi all. Posting this for users looking for answers on VoLTE and WoWifi on the 6T on AT&T & Verizon. If users with access to the OP6T could please test and report, that would be very helpful. Since the pixel 3 now supports both VoLTE & VoWiFi (on AT&T) there is perhaps some hope that OnePlus will also support it.
1: On AT&T, is there an option for Voice over LTE and Wifi calling and does it work?
2: On Verizon, I know Voice over LTE will work, but what about Wifi Calling?
Screen shots welcome I will have my hands on the device as soon as its available and will report since I have all the carriers, but thought maybe someone might get their hands on one early and could report. It might make a big difference on whether or now some users buy the device.! Thanks guys!
Yeah, whether or not I get the OP6T depends entirely on whether VoLTE and VoWiFi work on AT&T.
Eagerly waiting for updates!
hosss870 said:
Yeah, whether or not I get the OP6T depends entirely on whether VoLTE and VoWiFi work on AT&T.
Eagerly waiting for updates!
Click to expand...
Click to collapse
Same here!
AT&T & Verizon VoLTE and VoWiFi calling/texting thread
Same here. I’ve got a spot in SC where I got for holidays annually where, without Wi-Fi calling, my phone is a paperweight. I’ve always wanted to try a OnePlus but if there’s no Wi-Fi calling I’ll have to pass and stick with my XS Max.
I’ve already ordered but it’ll be a quick turnaround if that doesn’t work.
Sent from my iPhone using Tapatalk
This question came up in the AMA with the OP team in their community forums last week, and Pei himself said VoWifi isn't supported at the moment.
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
crowsnestitsupport said:
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
Click to expand...
Click to collapse
proof
crowsnestitsupport said:
Hi all. Posting this for users looking for answers on VoLTE and WoWifi on the 6T on AT&T & Verizon. If users with access to the OP6T could please test and report, that would be very helpful. Since the pixel 3 now supports both VoLTE & VoWiFi (on AT&T) there is perhaps some hope that OnePlus will also support it.
1: On AT&T, is there an option for Voice over LTE and Wifi calling and does it work?
2: On Verizon, I know Voice over LTE will work, but what about Wifi Calling?
Screen shots welcome I will have my hands on the device as soon as its available and will report since I have all the carriers, but thought maybe someone might get their hands on one early and could report. It might make a big difference on whether or now some users buy the device.! Thanks guys!
Click to expand...
Click to collapse
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
sharksfan7 said:
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
Click to expand...
Click to collapse
I'm not on AT&T so,I'm not gonna speculate.
Perhaps someone will chime-in soon for more definitive information.
My OnePlus 6t came in today. Took sim out of my Pixel 3 XL and popped it in. Everything is working except I can't SEND text messages. I can receive them and make calls, data is fine (actually amazing 44.5 mbps d/l, which is good for around here.)
I've tried chatting with Verizon, but after I told them what device, there was a long pause and then she asked if it was an iPhone
Here are my troubleshooting steps I've followed.
-deleted app cache and storage
-reset device
-factory reset device
-cleared cache partition in recovery
Any suggestions? I put the sim back in my Pixel and all the messages came through. I've tried both slots.
Mobile network state-Connected
Service state-In service
Mobile voice network type-4g
Mobile data network types-4g
EID-unknown (??)
There is another thread discussing why a lot of people using 6T on Verizon having problem receiving SMS and MMS. Something the phone being LTE only on Verizon. Maybe you are having the same problem? Worth reading that thread.
akmsr said:
There is another thread discussing why a lot of people using 6T on Verizon having problem receiving SMS and MMS. Something the phone being LTE only on Verizon. Maybe you are having the same problem? Worth reading that thread.
Click to expand...
Click to collapse
Yes. that would be best. I didn't need to do anything with mine, it just worked. However, I do have the latest version the the Verizon SIM card. Not sure if that matters. I was using a Pixel 3 before.
sharksfan7 said:
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
Click to expand...
Click to collapse
I have used AT&T for years on unlocked devices. I have tested everything Data speeds are just fine. no issues there. the OP6T supports all the bands on AT&T so coverage should be just fine for you. The limits are as follows:
1: built in visual voicemail will not work, you will need to use the AT&T visual Voicemail app from the store.
2: Wifi calling/texting will not work
3: VoLTE/HD Voice will only work with the above mentioned trickery. Root is NOT needed. just the *#800# thing
the only provisioning you may need is the AT&T imei for VoLTE (Easiest to do online) after installing your AT&T SIM in the OP6T, if VoLTE doesn't work after following the instruction in this thread, log into your AT&T account and update your IMEI to one of your past AT&T phones that support VoLTE and update, reboot you OP6T and bingo, it will work. No other provisioning or limitations that I know of. And if VoLTE/HD Voice isn't important to you, you can ignore all this. Your existing AT&T SIM just needs installed in your OP6T and your good to go!
KOLIOSIS said:
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
Click to expand...
Click to collapse
The *#800# enables all those options. But it doesn't help anything on Verizon, and on AT&T it does work for VoLTE if a VOLTE enabled IMEI is on your AT&T account, but it doesn't work for wifi calling. I wish it was just illegal for the carriers to block services just because its a non branded phone
natypes said:
My OnePlus 6t came in today. Took sim out of my Pixel 3 XL and popped it in. Everything is working except I can't SEND text messages. I can receive them and make calls, data is fine (actually amazing 44.5 mbps d/l, which is good for around here.)
I've tried chatting with Verizon, but after I told them what device, there was a long pause and then she asked if it was an iPhone
Here are my troubleshooting steps I've followed.
-deleted app cache and storage
-reset device
-factory reset device
-cleared cache partition in recovery
Any suggestions? I put the sim back in my Pixel and all the messages came through. I've tried both slots.
Mobile network state-Connected
Service state-In service
Mobile voice network type-4g
Mobile data network types-4g
EID-unknown (??)
Click to expand...
Click to collapse
Here are various threads.. Not sure if there are answers. But again, it just worked for me.. Sorry I'm not more help.
https://forum.xda-developers.com/oneplus-6t/help/verizon-oneplus-6t-im-happy-one-t3863258
https://forum.xda-developers.com/oneplus-6t/help/feeling-6t-verizon-t3861188
https://forum.xda-developers.com/oneplus-6t/help/wifi-calling-incoming-phone-calls-text-t3863595
https://forum.xda-developers.com/oneplus-6t/help/verizon-to-to-sms-t3863352
crowsnestitsupport said:
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
Click to expand...
Click to collapse
So glad that I found this post. I am coming from an AT&T branded Galaxy S8 to my new OnePlus 6T. The above instructions worked like a charm for AT&T. I ran some tests. The OnePlus displays "HD" when I call my wife on her phone on AT&T and VoLTE shows in the status bar. When I toggle it back off I lose "HD" on the phone call screen. Also, LTE stays on during calls with VoLTE turned on and I ran a speedtest with it on and off and I definitely get 4G speed with it on and it downgrades to HSPA+ with VoLTE off and speed goes way down. Hopefully VoWIFI will be supported soon but that's not a deal breaker for me as I get great reception most of the time where I live, work and travel.
KOLIOSIS said:
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
Click to expand...
Click to collapse
I am on att had it all working on my unlocked NOTE 8. Now I can't even get volte cause it's all grayed out.
The service providers don't want you to buy unlocked phones. They make zero on them!! So that's why they block stuff. It's an antitrust lawsuit waiting to happen!! A$$h0!€$
Sent from my SM-N960U using Tapatalk
I've got AT&T as my primary and Verizon as #2. I just got off the phone with Verizon, told them I needed to add the CDMA Less feature to fix my texting. He checked a box on his end and I got a flood of texts in...what was even better, it was a work phone on a business account. I didn't even have to provide any real information to him and he was able to fix me up. He was aware of the issue though, he'd asked if it was a 6T from T-Mobile...so someone sent out a bulletin somewhere that he had read.
Anyway, I left Verizon to go to AT&T specifically for this plan of having one phone to cover 2 lines while one being fully functional (AT&T), so far it's been working well switching between SIMs for texting and making phone calls.
What were you specifically looking to find out?
Edit: found what you're looking for...however I'm not sure where those settings are even at.
I got a us996. I popped in my sim card, added an APN, and changed my imei. I got data but no mms or calls. I've searched around a bit but I couldn't find much. If anyone has a work around or knows a solution let me know.
Appreciate it
I would be surprised to see a US996 work on the Sprint network (I happen to own both LS997 ZV7 and US996 USA models). It is known to work on Verizon, but I've never heard of anyone using it on Sprint.
First, the phone's IMEI would have to be whitelisted by Sprint. You can use various Sprint IMEI checkers to verify - Ting's BYOD checker works well for this: If the IMEI is clean, then it will tell you the phone will work on their CDMA network.
And don't you need to do a specific activation process for all phones on Sprint? Just transferring a SIM card between phones is not enough.
Also, I don't think any of the US996 variants have all of Sprint's LTE bands (they seem to lack bands 26 and 41), so even if you get it to work, your LTE signal coverage won't be very good.
C D said:
I would be surprised to see a US996 work on the Sprint network (I happen to own both LS997 ZV7 and US996 USA models). It is known to work on Verizon, but I've never heard of anyone using it on Sprint.
First, the phone's IMEI would have to be whitelisted by Sprint. You can use various Sprint IMEI checkers to verify - Ting's BYOD checker works well for this: If the IMEI is clean, then it will tell you the phone will work on their CDMA network.
And don't you need to do a specific activation process for all phones on Sprint? Just transferring a SIM card between phones is not enough.
Also, I don't think any of the US996 variants have all of Sprint's LTE bands (they seem to lack bands 26 and 41), so even if you get it to work, your LTE signal coverage won't be very good.
Click to expand...
Click to collapse
I just changed the IMEI to my sprint model to get the Sim card to work. I can get data but can't send MMS or make calls (besides it saying it's forwarding me to a Sprint operator). So I know I can make calls, it's just not setup right.
That's where I think the activation features of a Sprint-branded phone (hands-free activation, profile update, PRL update) come in. Without those or some magic action of a Sprint employee, you're probably out of luck. Unfortunately, there is no LS997 KDZ firmware out there; otherwise, you may have been brave enough to try to cross-flash that onto your US996.
I've got an old LS997 which was my daily driver a few years ago on Sprint. Not anymore and now our new plan is under T mobile. I flashed the LS997 version of /e/OS to it (a de-googled version of LineageOS) and it seems to work fine, except poor reception compared to my newer Pixel 4A (which has newer LTE and NR-NSA modem and maybe better SNR? not sure...)
Importantly, call and SMS do not work. It would be cool if these could be made to work so this phone could be used as a backup. T-mobile does not give their blessing, they claim it is not supported. Why is it so? LTE is GSM technology, and LTE data works as well as it did when it was sprint years ago, shouldn't SMS and calling work over VoLTE? and hell if T mobile adopted Sprint's network, they should have kept support for CDMA in addition to GSM phones to maximize the number of supported devices and minimize barriers to Sprint customers when said customers transition over from team yellow to magenta.
I played with the following settings:
* configuring the APN as per the official guide.
* tried a few random selections under "preferred network type" currently have the most inclusive option selected. (NR/LTE/TDSCDMA/CDMA/EvDo/GSM/WCDMA
* CDMA Subscription selection, tried both RUIM/SIM and NV
I suspect it simply will not work because it is in fact an LS997, and does not support the bands and technology the T-Mobile network uses. Since they are GSM and Sprint was CDMA, and my vague non-technical understanding is that Sprint used some bodgy CMDA bull**** for voice and SMS and GSM technology for data. though that would explain why mobile network state is disconnected and mobile voice network type is unknown, while mobile data network type is LTE and works fine.
Dumb question, what would happen if I were to do the forbidden thing: flash US996 bootloader and ROM to this device? or deliberately overwrite the radio.img? Something about there not being KYZ files for the LS997 variant means no going back but hey Sprint doesn't exist anymore so who cares. Worst case my almost useless phone would be bricked, though I do sometimes use it on the side as a sort of tablet and to record videos so it would be ashame to completely destroy it, but seeing the phone can be had well under $100... meh.
Is it possible to do this acknologing there is probably no turning back and also there is a good chance of hard bricking?