Database Users

kies problem

Hello,
recently I bought an i5800 (android 2.1-update 1), because I wanted to have rooted phone, I read informations about this on couple sites.
I decided to use z4root.
Now when I connecting my phon to the PC kies shows only Phone+Contacts.
Doesent show any data on the SD, and also doesn't show any informations about version of firmware...
How can I fix this?
Best Regards
v
PS: I also installed Link2SD, AppsToSD and Titanium Backup

update to latest version of kies and also un-install the USB drivers from device manager -> disconnect phone and connect it to other USB port open kies and the driver should install again hope this can fix your problem

Nope, that doesn't work either
Kies updated to 2.0.0.11032_12...
On the phone USB Debug mode disabled, USB Options-> ~Ask after connection.
Kies still does not sees properly the phone, and phone does not shows the window with options Kies,~media player, ~mass storage.....

I had exactly the same (infuriating) problem.
I fixed mine by uninstalling Kies, uninstalling the USB drivers then installing java (I know this shouldn't make a difference, but it seemed to).
I was using Windows 7 64 bit.
I found the Samsung_USB_drivers_for_mobile_phones.exe file & saved this to my desktop (before uninstalling).
I think Kies saves it to program files x86/samsung/kies/usb drivers/
Then after uninstall of everything, then installing java,
right click on the driver and run as an administrator.
When it asks where to install it, place it in the /program files/samsung/kies/usb drivers/ folder (not the x86 version, install it to the normal one).
Then find the Kies install file and right click that & install as an administrator to, but let Kies install this to the x86 program files location (default).
Then when it's completely installed (skip finding media, you can do that later), turn off the phone, then connect it to the USB cable.
Then turn the phone ON and let the drivers install as normal.
Just let it do it's thing and after a while, after all installations are complete, Kies will show your phone & will let you see all the folders, not just the contacts list & will show you the firmware version and everything.
Hope this helps.
I made sure I 'ran as administrator' on both install files.
Not sure which bit helped, but it worked for me (and I've tried everything, believe me)
*EDIT*
google "Why does Samsung Kies not detect my Samsung mobile phone" for the same info
**EDIT** x2
on looking in my /progam files x86/samsung/kis/usb drivers folder, it sems that Kies has reapplied the driver there & removed it from the 64 bit program files path. Ether way, one of the above steps fixed it, perhaps it's just that I ran everything ad an admin, who knows ?

Installation of java wouldn't make any difference, unless the installer was java based. The admin rights might have done the trick.
Sent from my GT-I5801 using XDA App

Actually, ignore my last post.
Kies now cannot see my Galaxy Apollo anymore, (even though every other program on my PC can !! including WMP12 !!)
I'm sick of this.
What's so hard about detecting a connected device ? !!
Sorry for the rant, but I'm getting really annoyed by this piece of software (Grrr !)

Yeah, I do whay you write, it's the same on my pc... now everything is .. not working
I think it's not only a Kies problem+USB drivers but also system on the phon has been changed thats why my phone is not properly working with kies.
Of course, still when I trying to connect my phone to pc I don't see on my phone screen options window that was before z4root/app2sd/link2sd - I mean Kies, media, storage
I see that there is a problem with a part of the Kies - DeviceManager is crashing after phone connecting..

Well now, the only way I can connect, is by (control panel) > uninstall programs > uninstall SAMSUNG USB drivers.
(while the phone is NOT connected).
Then launch Kies.
Then select the menu (tools > install driver)
Then wait while it installs the drivers (again !!)
After waiting for about a minute, I reconnect my GT-I5800 to my PC via the (not so universal) USB cable.
I then wait till all the (your device has been installed) messages stop.
Then I have normal Kies control of my Apollo.
But, if I disconnect it, then try to reconnect it, I get no joy.
It will sit at "connecting" forever.
The only way I can reconnect, is to rinse & repeat.
(I.E. uninstall the drivers & 'GOTO 10', which is really starting to boil my p!ss as I have no idea why this is happening).
Every single piece of poo software on my PC can see my phone, except Kies.
Does anyone have any ideas as it'd driving me mad !! :`(

try this
uninstall kies and all samsung drivers from ur pc
goto download mode (does not need root & it's safe)-(do not open odin)
a list of 3-5 drivers will get installed
then unplug the device, remove and re-insert the battery
install kies then connect ur phone by the usual way

I have the same problem with my phone. An other i5800 can connect successfully with my laptop, KIES and the same cable, but my phone doesn't.

It works...
what I've done....
Back to factory settings in the phone... so just great, the best corrective actions that I ever had :/
I want my HTC Uni back...
*edit*
Kies works 100% ok eaven now sees the update to froyo
so problem was changes that was made by one of the additional software on the phone
Thread can b closed

I also had this problem from long time. I found the reason was the Kies (both 1.5xx and 2.XX) versions are unable to use the default USB driver thats come along with Windows OS.
So the best solution is uninstall the USB driver from Windows device manager and after that install the USB driver from Kies. Then definitely your phone will be recoginized with Kies.
Note: After Uninstalling USB driver and before installing the USB driver from Kies sometimes windows itself tries to install the default USB driver so disable it when its promted.
Hope this helps....

vvviii said:
Nope, that doesn't work either
Kies updated to 2.0.0.11032_12...
On the phone USB Debug mode disabled, USB Options-> ~Ask after connection.
Kies still does not sees properly the phone, and phone does not shows the window with options Kies,~media player, ~mass storage.....
Click to expand...
Click to collapse
Install latest kies (clean install). Before connecting the phone to usb remove the SD card and start in kies. The phone would be detected and drivers would be installed. Disconnect, reinsert SD card and connect again. Problem will be solved. Worked for me.

problem with usb connection

hi,
i just installed the sdk and motorola usb drivers on two different xp pcs and the connection is working on one but not on the other pc.
can someone please help me solve this? the pc that the connection is working isn t mine so i realy need to fix this.
i also have winplayer 11 installed.
the adb devices command refuses to see "devices"
i uninstalled the usb drivers and installed again many times with the same thing.
under the system hardawre i see two devises "mz601" and "MCT" with "!"..
thanks!

are you rebooting after you uninstall, then reboot after reinstall

i have made so many tries that i dont remember.i will try that.
i rebooted after the installation Not after the uninstall of the drivers.
for sure at the working pc i DIDNT reboot.just install for FIRST time and it worked right away.

Try plugging it into a different USB port on pc and see if that makes any difference.

ok.i.will.try that.
the strange thing is when i turn of the debug i get two devices in xp explorer that are working.the internal and external sdcard dirs that i can copy files there but when i turn the debug on it stops working and i get two devises with the ! symbol (mz601 and another one )
should i see the whole root or only the dirs i see?

AchillesGr said:
i get two devises with the ! symbol (mz601 and another one )
Click to expand...
Click to collapse
please right-click and remove these devices from device manager. After a click on refresh (or something like that), these devices should be detected again and the drivers should be reinstalled.
You did install the motorola drivers using motohelper, right?

Problems connecting via MTP

Ok so a little background. After hearing about the Carbon backup app a while ago I decided to install it and followed the instructions to do so. One of these steps is to change the normal USB drivers to the ATB ones from the Android SDK. I did this and it all went well without a hitch. However I came to add some movies on to my nexus 7 today and it would only recognize my device in PTP mode (as per the Carbon app requires). I proceeded as normal but found that I could not create a new folder for my films. When i tried i was faced with this error:
However I found that I could create a new folder in one of the existing sub-directories so I proceeded with that. I started copying the movie files over and got another pop up looking like this:
After clickking yes I was soon faced with another error screen:
This happens for nearly every video file i have tried to transfer. I have tried uninstalling the ADB drivers and letting windows install the default drivers it used the first time, however now it will not find any driver software for my nexus 7 unless I point it to the ADB drivers. Whenever I try to connect my device as an MTP device instead of PTP windows will not recognise it and nothing will show up in my computer. Is there any way that i can defer back to the default drivers and use my device on MTP instead of PTP?
Just for a bit of extra info, the same problem is occurring on my nexus 4.
Thanks

Hmm, i have adb drivhttp://forum.xda-developers.com/showthread.php?t=2214386alongside stock drivers for mtp as im sure many do n do not face this problem.
Have you uninstalled the backup app and cleaned the registry?
Try going in to device manager and enable 'show hidden devices' and search for any leftover usb drivers or interface that might interfere with the stock drivers. As a last resort you can download your usb chipset drivers, then uninstall all chipset drivers and usb devices including those hidden, then reinstall the chipset and other drivers u may need. Eg.printer drivers, then try again.
Previously i had a sony erricson phone and it's SE's software screwed up the usb interface n i wasnt able to connect anythin thru usb mtp. That helped me. Alternatively, if u have system restore on you can try restoring to a date before this all happened.
Also, check your device for any apps or settings that might interfere usb functions like usb debugging altho it's rare. Not sure what you did but you might have semi/permanently broken some settings in the device...if you had an earlier backup which was flawless, try restoring to that first. Remember to play safe when doing all troubleshooting, windows isnt exactly smart with device drivers =< worse case you have to reset both the usb drivers and device if nothing works...
Unrelated but might help http://forum.xda-developers.com/showthread.php?t=2214386
Or
http://forum.xda-developers.com/showpost.php?p=39752670&postcount=5

i faced the same problem last week. what i do is go through step by step like what nexus root toolkit suggest. start from scratch. remove all previous drivers and reinstall. Follow to the letter what it says. So the problem is just probably of a bad driver stuff. Remember to restart too.

[Q] USB Issues with Windows 8.1

put in a new SSD and got Windows 8.1, did a fresh install on a new hard-drive, everything's been working great, My nexus 4 has worked with with ADB./Fastboot and I've been able to transfer files to and from it in MTP mode. Been like that for about 4 days until about 3 hours ago, I had Windows Explorer crash, had to run Task Manager, end the process, and then manually restart explorer.exe My device was plugged in when this happened, and afterwards, I noticed that I could no longer see my Nexus 4 under the Devices & Drives section of "This Computer" (My Computer had a better ring to it lol) First I tried rebooting both my laptop and my Nexus 4, then I tried uninstalled the drivers, rebooting, re-installing, and then rebooting again. Did that like 4 times now, each time re-downloading the drivers, and doing an MD5 hash to create a Checksum, and checking them each time. Also to no avail. ADB shows my device serial number when i enter : ADB Devices, but says it's unauthorized, so if I try anything like: ADB Reboot Bootloader, it says Device is not authorized.
So ! I don't understand wtf is going on. Was working fine before. The drivers are up to date, I just flashed the Official OTA image, and was on the leaked image prior to that. Then earlier this evening I switched to the newest version of the Nexus 5 Port, and everything was still working fine, hadn't made any changes in a couple hours before this happened. When I install the drivers, It acts like it worked. Instead of saying "NEXUS 4" under Other Devices in my Device Manager, it says Composite ADB Interface under Android Devices and MTP under Portable Devices. Sometimes tho the MTP entry will still show the Yellow Exclamation Point. But goes away. Don't know whats up with that either.
Also, it wont let me install drivers unless I am in MTP mode, which Usually you can install them regardless (tho I never tried in Camera mode, I am just assuming about that one) Usually I install drivers without MTP or Camera modes checked, but now if I try it, it says that Windows Cant find the Drivers, even tho I am obviously browsing for them myself and selecting them. And just now I tried updating instead of re-installing them, and it keeps saying that Windows has determined they are the most up to date.
So I am out of I ideas. I even updated windows media player cause that's what fixed my issue on Day 1 of running Windows 8.1 when it wouldn't recognize it at all. So I don't know. Sorry for the long post but I wanted to make sure I got everything in there so hopefully someone can narrow down what the issue is. Cause I've been at it for 3 hours, haven't slept yet, my Nexus 5 gets here today, and I need to get this fixed before I sell it to my buddy. Its brand new, only 15 days old.*
Any thoughts ?*

First, connect your Nexus 4 and use Device Manager to uninstall both MTP and ADB devices, make sure to check the box to delete the driver files as well. Then uninstall any other usb or adb drivers for other Android devices.
Then disable USB Debugging on the phone and get MTP to work first, Windows should be able to install it automatically.
For ADB, Windows 8 will not allow to install unsigned driver. To install unsigned driver, reboot Windows 8 into Advanced startup and press F7 at the menu to disable driver signature (Google it if you don't know how). Although you could install Google USB driver which is signed I think, I recommend using Universal Naked Driver (link in sig.)
ADB Devices, but says it's unauthorized
Click to expand...
Click to collapse
You need to authorize it from your phone, when you connect your phone to the PC with USB Debugging turned on, a toast message on the phone will ask you to authorize the device.

eksasol said:
First, connect your Nexus 4 and use Device Manager to uninstall both MTP and ADB devices, make sure to check the box to delete the driver files as well. Then uninstall any other usb or adb drivers for other Android devices.
Then disable USB Debugging on the phone and get MTP to work first, Windows should be able to install it automatically.
For ADB, Windows 8 will not allow to install unsigned driver. To install unsigned driver, reboot Windows 8 into Advanced startup and press F7 at the menu to disable driver signature (Google it if you don't know how). Although you could install Google USB driver which is signed I think, I recommend using Universal Naked Driver (link in sig.)
You need to authorize it from your phone, when you connect your phone to the PC with USB Debugging turned on, a toast message on the phone will ask you to authorize the device.
Click to expand...
Click to collapse
ok I am gonna try that now. And as far as the part about my phone being unauthorized. I already knew about the notification that pops up, i was waiting for it to happen. Never did tho. Maybe it will happen after I do the rest of what you said. thanks, i will post my results in a min

no matter what i do, i cant get MTP working. When i uninstall the ADB entry in Device Manager it gives me the check-box option for removing drivers as well, but not on MTP. And now it wont even give me the option to uninstall, update, or anything at all, even tho I uninstalled it already so it should at least give me the option to install drivers. Even tho it's showing up in Device Manager as a Portable device, if I look in Printers and Devices, it shows up as unspecified device. Disabled USB Debugging, and all that. it says its working but it wont show up in My Computer>Devices and Drives still. For some reason ever once in awhile it will pop up with the Yellow Exclamation Point tho, only for a brief second tho. other then that, its shows it like it's running correctly. Also, nothing pops up saying that windows is installing drivers when i plug it in. Which in Win 7, XP, etc, it always did. Does this not happen in Windows 8.1 ?
Also, under Driver Details, which is the only option it lets me click on MTP, it says the drivers are from 2006 lol
Update - Just reinstalled the drivers for ADB and enabled USB Debugging, and everything is still saying its working even tho its not. But when I take my phone out of MTP mode it shows up in device manager under "Other Devices" as Nexus4, with a Yellow Exclamation, and it gives me the option to update drivers, so i tried, but it says Windows Can't find my driver. This is very frustrating.

Had this problem aswell, which was caused by the N version of Windows 8 versions.
These versions dont have Windows Media Player istalled, which is needed for MTP to work.
So to fix your problem you need to download that latest Windows Media Player (WMP) from microsoft and install that.

I dont have the N version, I have WMP installed, i mentioend your fix in the OP. Had to update it, and it worked. It was working fine for the last few days, then it stopped working suddenly

double post, sorry. dont know why that happened.

Vouch. Since I use win8.1 (no n version) Mtp doesnt work. I tried all known drivers, disabled driver signature and so on. The only working combination for me is Usb Debugging + PTP. Then I use file manager to cut the files. Airdroid would be an alternative as well.

update - SOLVED * Kind of.....I say kind of cause I still don't know what caused it but apparently Flashing to the Nexus 5 Port fixed the issue lol. I am assuming something pertaining to the way USB connectivity is controlled by Android got corrupted, and a fresh install was in order. Whatever it was, it worked and i am back in business. thanks to all those who attempted to help.
Sent From My Nexus 4 via XDA Premium 4

The popup to allow usb debugging from my computer doesn't popup when I connect my phn

The popup to allow USB debugging from my computer doesn't popup when I connect my Oneplus 5 to my computer, and thus ADB devices comes back empty. This is only happening for my PC on stock Rom. When I tried installing another Rom, the popup to allow USB debug option comes and the phone is getting detected in my PC. Even on stock Rom, in another PC popup to allow usb debug option comes, only in my PC stock Rom it is not getting detected. Not sure whats and wheres the issue(PC or Phone)?!
I I've rooted my phone before and it was working fine previously and it stopped being detect after OB10 . I looked online too and tried options like restarting, turning debugging off and on, revoke USB authorization etc...... nothing works Please HELP!!!!

swapnilshah said:
The popup to allow USB debugging from my computer doesn't popup when I connect my Oneplus 5 to my computer, and thus ADB devices comes back empty. This is only happening for my PC on stock Rom. When I tried installing another Rom, the popup to allow USB debug option comes and the phone is getting detected in my PC. Even on stock Rom, in another PC popup to allow usb debug option comes, only in my PC stock Rom it is not getting detected. Not sure whats and wheres the issue(PC or Phone)?!
I I've rooted my phone before and it was working fine previously and it stopped being detect after OB10 . I looked online too and tried options like restarting, turning debugging off and on, revoke USB authorization etc...... nothing works Please HELP!!!!
Click to expand...
Click to collapse
If you have a folder named '.android' in your User Directory, delete it and then try again. If this doesn't work uninstall your current ADB software and reinstall the Platform Tools package:
https://developer.android.com/studio/releases/platform-tools
I've had this once or twice and that always did the job.

Dirk said:
If you have a folder named '.android' in your User Directory, delete it and then try again. If this doesn't work uninstall your current ADB software and reinstall the Platform Tools package:
https://developer.android.com/studio/releases/platform-tools
I've had this once or twice and that always did the job.
Click to expand...
Click to collapse
Thanks will try that and update you...

Dirk said:
If you have a folder named '.android' in your User Directory, delete it and then try again. If this doesn't work uninstall your current ADB software and reinstall the Platform Tools package:
https://developer.android.com/studio/releases/platform-tools
I've had this once or twice and that always did the job.
Click to expand...
Click to collapse
I tried deleting .android folder in user directory and also reinstalled the platform tools package.... but still it is not showing the device in adb devices command.

swapnilshah said:
I tried deleting .android folder in user directory and also reinstalled the platform tools package.... but still it is not showing the device in adb devices command.
Click to expand...
Click to collapse
On the Stock ROM, where you are having the trouble, does your PC see the phone when you connect it. i.e does it show up as a device in Explorer and Device Manager? When you enable MTP can you transfer files?
As it's only a problem on the OOS ROM, i wonder if it's a Driver issue. When you installed the Platform Tools, did you install the Google USB Drivers?
Also have a look here. There may be some useful information:
https://stackoverflow.com/search?q=adb+doesn't+see+my+device+on+pc

try to use a different cable. it works for me
i had a same problem like you

had the same problem on my phone (manually added the adb public key to get access), only got fixed by factory reset. the popup just didnt show no matter what, even though adb worked.