H873 in the settings and LS993 by IMEI check - LG G6 Questions and Answers

Hello eveyone,
i recently bought an LG G6 and it says in the settings that the model is H873, but when i do an IMEI check on many websites it says that its an LS993.
so which model number is correct ? Plus, when i check for new updates i cant find any im stuck with android 7.0. The phone is working perfectly fine.
Thanks for taking the time to answer

Cin0 said:
Hello eveyone,
i recently bought an LG G6 and it says in the settings that the model is H873, but when i do an IMEI check on many websites it says that its an LS993.
so which model number is correct ? Plus, when i check for new updates i cant find any im stuck with android 7.0. The phone is working perfectly fine.
Thanks for taking the time to answer
Click to expand...
Click to collapse
Did you try using the LG software program to update ? LG Bridge, if that doesn't work use LG Up and force the update.

nash211 said:
Did you try using the LG software program to update ? LG Bridge, if that doesn't work use LG Up and force the update.
Click to expand...
Click to collapse
i tired LG bridge it says cannot check the software version. And LG UP finds the device but the model is unknown and when i select the devices it says you have to select a known model please ...

Did you buy it new or used?

Montechristo said:
Did you buy it new or used?
Click to expand...
Click to collapse
I bought it used, I ended up returning the phone to the seller and getting a refund. I contacted LG yesterday via email and they responded (surprisingly quickly) that my phone was indeed a sprint variant LS993 and that the fact that a software that wasnt intended for my phone model was installed, that may have caused the phone to not be able to receive any updates from sprint. i think the reason why it was flashed with H873 was to be able to unlock the device.
Thanks for all your Help. nash211 and Montechristo

You're welcome.

Your Welcome

Related

[Q] LTE missing

I bought an LG G2 D802 from an online shop(Souq.com) in Dubai. But the Device's LTE option is missing.
I think this device is an unlocked one from France.
Please help if there's any option without rooting.
Software Version: D80210e-EUR-XX
I tried to change it through hidden menu also but It was saying "not supported"
Attached screenshots
chriskabraham said:
I bought an LG G2 D802 from an online shop(Souq.com) in Dubai. But the Device's LTE option is missing.
I think this device is an unlocked one from France.
Please help if there's any option without rooting.
Software Version: D80210e-EUR-XX
I tried to change it through hidden menu also but It was saying "not supported"
Attached screenshots
Click to expand...
Click to collapse
i had a similar issue but i had software version: D80210a-SEA-XX (Asia i believe) and i live in the UK. i flashed the europe open D802 KDZ following this guide http://forum.xda-developers.com/showthread.php?t=2432476
this gave me the option for LTE and changed the software to D80210a-EUR-XX
i would suggest that you would want to flash the AME mid eastern KDZ to resolve your issue. I cant confirm it will work but would be a good place to start.

Us996 lg bridge update question。。

Hello everyone.
I have a us996 unlock. Would like to ask why the use of lg bridge. Test whether the update is available. But the screen appears "can not check the softwear version". Then I then "lg support tool" shows us99610a is the latest version. Is this correct? . Us996 not on the lg bridge of the update?
Does anyone have "can not check the software version".
Thank you all
hehelle said:
Hello everyone.
I have a us996 unlock. Would like to ask why the use of lg bridge. Test whether the update is available. But the screen appears "can not check the softwear version". Then I then "lg support tool" shows us99610a is the latest version. Is this correct? . Us996 not on the lg bridge of the update?
Does anyone have "can not check the software version".
Thank you all
Click to expand...
Click to collapse
I get the same with dual sim 990ds version...
tsiglas said:
I get the same with dual sim 990ds version...
Click to expand...
Click to collapse
May be is android problem...
anyone have same "can not check the software version".
I have the same issue with a T-Mobile V20 on Fi.
I want to know what happened?
today lg bridge was updated to 1.2.28 version, but nothing has changed, still cannot check the software version my device has...
There may be no updates: this will happen: hope so
I really want to know, there is no update, it will appear this text?
Really afraid. Ota are not updated, when the first update
Does anyone know. Us996 has not been out of the new update??

LG G6 Using different KDZ's

I'm new to the LG Ecosystem and I have a few questions.
I have an LG G6 H870 from Entel in Chile, its currently on Android 7.
1) Can I flash it to something like the OPEN EU images which are newer?
Because they're all H870's are they the exact same hardware, meaning the functionality on different H870 kdzs should work fine? The Entel doesnt even have a 2018 release yet so I don't have great confidence they will update the LG G6.
2) Does flashing a KDZ affect the boot loader?
If I unlocked the bootloader for rooting would flashing the KDZ back reset it back to locked?
3) Is it safe to flash a KDZ via a virtual machine? The LG Bridge app wont detect my phone on Mac no matter what I try (High Sierra), (adb is fine iv tried the drivers etc), however it shows up when I connect it to a Windows 7 VM.
4) Is it likely that when the official Oreo 8.1 update comes it would be better to switch to something like an OPEN EU or UK image?
Or even just flash the new 8.1 KDZ when its available?
5) If I rooted and flashed something like LineageOS, can I easily go back to any of the KDZs with the LG tool?
I noticed theres an "error link which seems to download a KDZ for resetting your phone. Does that work off some kind of internal hardware serial, meaning that if things are ever soft-bricked I could just hit that button and go back to square one no problems?
6) Anything else I should be aware of or concerned about if I want to play with flashing different KDZs or custom roms? I dont care about warranty e.g. unlocked bootloader.
7) Whats the best tool for unlocking bootloader and gaining root these days, I know theres a tonne of AIO tools and things like KingRoot. Any suggestions from other LG G6 modders?
madhavajay said:
I'm new to the LG Ecosystem and I have a few questions.
I have an LG G6 H870 from Entel in Chile, its currently on Android 7.
1) Can I flash it to something like the OPEN EU images which are newer?
Because they're all H870's are they the exact same hardware, meaning the functionality on different H870 kdzs should work fine? The Entel doesnt even have a 2018 release yet so I don't have great confidence they will update the LG G6.
2) Does flashing a KDZ affect the boot loader?
If I unlocked the bootloader for rooting would flashing the KDZ back reset it back to locked?
3) Is it safe to flash a KDZ via a virtual machine? The LG Bridge app wont detect my phone on Mac no matter what I try (High Sierra), (adb is fine iv tried the drivers etc), however it shows up when I connect it to a Windows 7 VM.
4) Is it likely that when the official Oreo 8.1 update comes it would be better to switch to something like an OPEN EU or UK image?
Or even just flash the new 8.1 KDZ when its available?
5) If I rooted and flashed something like LineageOS, can I easily go back to any of the KDZs with the LG tool?
I noticed theres an "error link which seems to download a KDZ for resetting your phone. Does that work off some kind of internal hardware serial, meaning that if things are ever soft-bricked I could just hit that button and go back to square one no problems?
6) Anything else I should be aware of or concerned about if I want to play with flashing different KDZs or custom roms? I dont care about warranty e.g. unlocked bootloader.
7) Whats the best tool for unlocking bootloader and gaining root these days, I know theres a tonne of AIO tools and things like KingRoot. Any suggestions from other LG G6 modders?
Click to expand...
Click to collapse
1) If it's just an "H870" than yes, it should be fine.
2) You cannot unlock the bootloader. Only unbranded US997 and European H870 can.
3) Never tried, it should, but in this i cannot give you a certain answer.
4) 8.1? We don't know it'll be 8.1. Anyway it's always better to flash the right firmware for your region.
5) You cannot do any kind of modding on your device atm, see the 2nd answer.
6) Flashing a wrong kdz could hard brick your device, so be careful on names. For the warranty you're good to go, you cannot do any kind of modding.
7) For G6 there is no "best" tool, there is only ONE way to unlock the bootloader but it won't work on your model (as explained in the 2nd answer), other tools like KingRoot don't work at all.
Bonus answer: No, flashing an european firmware won't allow you to unlock the bootloader.
Sorry for the noob question, it's probably been asked on here, but have not been able to find a solid answer. I have a US Cellular LG G6, which by now I know bootloader can't be unlocked. But, is there any way to update to Android Oreo? Currently on Android Nougat 7.0. thanks in advance.
FrankoHN said:
Sorry for the noob question, it's probably been asked on here, but have not been able to find a solid answer. I have a US Cellular LG G6, which by now I know bootloader can't be unlocked. But, is there any way to update to Android Oreo? Currently on Android Nougat 7.0. thanks in advance.
Click to expand...
Click to collapse
Yes if you use non-UScellular US997 KDZ (21B is latest) US99721b_00_0823.kdz
https://lg-firmwares.com/downloads-file/16302/US997U21b_00_0823.kdz
HueyT said:
Yes if you use non-UScellular US997 KDZ (21B is latest) US99721b_00_0823.kdz
Click to expand...
Click to collapse
Thanks. I just want to be sure before flashing any firmware, don't want to brick my phone :crying:
FrankoHN said:
Thanks. I just want to be sure before flashing any firmware, don't want to brick my phone :crying:
Click to expand...
Click to collapse
See this KDZ guide: https://forum.xda-developers.com/lg-g5/development/uppercut-lgup-loader-g5-variants-t3511295
FrankoHN said:
Sorry for the noob question, it's probably been asked on here, but have not been able to find a solid answer. I have a US Cellular LG G6, which by now I know bootloader can't be unlocked. But, is there any way to update to Android Oreo? Currently on Android Nougat 7.0. thanks in advance.
Click to expand...
Click to collapse
I have found out the hard way that there are several versions of the model US997 variant of the LG G6:
https: //lg-firmwares.c o m/lg-us997-firmwares/firmwares/
(I apologize that the forum's spam filters are preventing me from posting a working link. Just take out the spaces.)
There is a USA unlocked version, two US cellular versions, two "Brightpoint" versions (whatever that is), and an Amazon version. And they all share the same model number. This is quite confusing because with most phones, usually there is only one version per model number. If your phone is stuck on Android Nougat, chances are you're like me and you're on the USA unlocked version of this phone, not the US Cellular version. The US Cellular and Brightspot versions have all been updated to Oreo and the latest update was in September 2018.
I have no idea why LG isn't upgrading the USA unlocked version. It was very frustrating when I bought it used and found out it was still stuck on Nougat, which I was not expecting.
midtempo said:
I have found out the hard way that there are several versions of the model US997 variant of the LG G6:
https: //lg-firmwares.c o m/lg-us997-firmwares/firmwares/
(I apologize that the forum's spam filters are preventing me from posting a working link. Just take out the spaces.)
There is a USA unlocked version, two US cellular versions, two "Brightpoint" versions (whatever that is), and an Amazon version. And they all share the same model number. This is quite confusing because with most phones, usually there is only one version per model number. If your phone is stuck on Android Nougat, chances are you're like me and you're on the USA unlocked version of this phone, not the US Cellular version. The US Cellular and Brightspot versions have all been updated to Oreo and the latest update was in September 2018.
I have no idea why LG isn't upgrading the USA unlocked version. It was very frustrating when I bought it used and found out it was still stuck on Nougat, which I was not expecting.
Click to expand...
Click to collapse
Just use the US997 and NOT US997U and it'll work perfectly on non-US-Cellular or US-Cellular KDZ. 21B is latest Oreo
midtempo said:
I have found out the hard way that there are several versions of the model US997 variant of the LG G6:
https: //lg-firmwares.c o m/lg-us997-firmwares/firmwares/
(I apologize that the forum's spam filters are preventing me from posting a working link. Just take out the spaces.)
There is a USA unlocked version, two US cellular versions, two "Brightpoint" versions (whatever that is), and an Amazon version. And they all share the same model number. This is quite confusing because with most phones, usually there is only one version per model number. If your phone is stuck on Android Nougat, chances are you're like me and you're on the USA unlocked version of this phone, not the US Cellular version. The US Cellular and Brightspot versions have all been updated to Oreo and the latest update was in September 2018.
I have no idea why LG isn't upgrading the USA unlocked version. It was very frustrating when I bought it used and found out it was still stuck on Nougat, which I was not expecting.
Click to expand...
Click to collapse
Actually the US Unlocked version has gotten the update and it's bootloader unlockable... My phone is the US997Z which is the US Cellular version. I believe you have to be connected to their service to be able to receive the update through their towers. I went ahead a upgraded my LG G6 with the US unlocked version kdz as the @HueyT mentions above. Update went great using LG up and uppercut no set back going through the update. If you need help I would happily help you out. Because I was in the same boat as you.
FrankoHN said:
Actually the US Unlocked version has gotten the update and it's bootloader unlockable... My phone is the US997Z which is the US Cellular version. I believe you have to be connected to their service to be able to receive the update through their towers. I went ahead a upgraded my LG G6 with the US unlocked version kdz as the @HueyT mentions above. Update went great using LG up and uppercut no set back going through the update. If you need help I would happily help you out. Because I was in the same boat as you.
Click to expand...
Click to collapse
It's very strange that some versions of the LG G6 "US997" are not updated to Oreo yet and other ones with this version are. But if there is anyone out there reading this, you know know there is a workaround and you can force your computer to update the firmware on your LG G6 with the official LG ROM that runs Android Oreo.
For the $254 I paid for this phone used, with a case and the original charger, I can live with a phone that I have to update manually if I won't get OTA updates for some reason. And I did not break the phone's security because I'm still able to use Google Pay and online banking.

My device id is unmatched lg v20 us996 usa

someoone can help me with this devide id unmatched on lg developer site.
it keeps telling me unmatched and lg doent reply my email... ineed the unlock bin so much..:crying::crying::crying:
Your question doesn't include enough details.
yatogami2799 said:
someoone can help me with this devide id unmatched on lg developer site.
it keeps telling me unmatched and lg doent reply my email... ineed the unlock bin so much..:crying::crying::crying:
Click to expand...
Click to collapse
Take à few minutes to compose your query in a clearer manner.
What LG developer site, and what unlock bin?
What are you attempting to accomplish?
If I can advise, I will, but I don't have enough info here to even know if I can advise correçtly.
Cheers
Kevin
This person seems to be trying to unlock the bootloadee, but somebody in the past flashed the debug bootloader and installed the US996 firmware on either the h910, VS995, or sprint variant. First thing we need to know is the model. We need a picture of the model (under the battery in the back of the phone)
mahboijoe said:
This person seems to be trying to unlock the bootloadee, but somebody in the past flashed the debug bootloader and installed the US996 firmware on either the h910, VS995, or sprint variant. First thing we need to know is the model. We need a picture of the model (under the battery in the back of the phone)
Click to expand...
Click to collapse
If the phone was rooted via dirty santa then the bootloader is already unlocked
Sent from my LG-H910 using XDA Labs
I had this same issue with a US996 that I bought on Swappa.com. Turns out that the "factory unlocked" was really a "carrier-unlocked U.S. Cellular" model.
I was able to use the DirtySanta thing to unlock it, but it still bugs me to this day.

Frankenstein build of lg g6 !

I've bought a used LG g6 H873 that's stuck on nougut.
this g6 is supposed to be a Canadian version so i was thinking what firmware i download as my phone is bloat free with no randon apps but just lg.
all firmware i find were named as rogers, etc so i tried lg software but that didn't recognize my phone.
than i tried to search with IMEI and it came as an sprint variant. now have tried multiple site's with IMEI and all says i have ls sprint variant... confused and worried what will happen if i go and flash h873 Canadian Oreo, because there's no ls sprint firmware to be found anywhere to roll back.
Use LG Up find the version you need should work for you.
nash211 said:
Use LG Up find the version you need should work for you.
Click to expand...
Click to collapse
as I've already said, "i have tried lg software" it didn't recognized my phone.
Then possibly it is the drivers you have installed need to be changed. Try changing those.
atifsh said:
I've bought a used LG g6 H873 that's stuck on nougut.
this g6 is supposed to be a Canadian version so i was thinking what firmware i download as my phone is bloat free with no randon apps but just lg.
all firmware i find were named as rogers, etc so i tried lg software but that didn't recognize my phone.
than i tried to search with IMEI and it came as an sprint variant. now have tried multiple site's with IMEI and all says i have ls sprint variant... confused and worried what will happen if i go and flash h873 Canadian Oreo, because there's no ls sprint firmware to be found anywhere to roll back.
Click to expand...
Click to collapse
Your phone probably had a blacklisted IMEI, and so the person your bought it from took the IMEI from a Sprint G6 and slapped it on.
LG Update uses the IMEI along with various other information to determine what version it should apply. Since it doesn't recognize your phone, that makes sense, as there will be mismatches.
Even if it was a Sprint phone, you are safe flashing H873 firmware (all G6s can cross flash except the H872)
-- Brian
runningnak3d said:
Your phone probably had a blacklisted IMEI, and so the person your bought it from took the IMEI from a Sprint G6 and slapped it on.
LG Update uses the IMEI along with various other information to determine what version it should apply. Since it doesn't recognize your phone, that makes sense, as there will be mismatches.
Even if it was a Sprint phone, you are safe flashing H873 firmware (all G6s can cross flash except the H872)
-- Brian
Click to expand...
Click to collapse
thanks Brian, i actually found the culprit, apparently this phone is not Frankenstein but a normal sprint phone that was flashed to a non branded Canadian firmware.
so i went ahead and just flashed the 8.0 of Canadian G6 GSM firmware and it went fine without issues and now i'm on Oreo.

Categories

Resources