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Howdy all,
Potential new Sammy user (long time htc lover, but m9 is a bit samey from from m8), I'm vaguely aware of what knox is about, but not sure of the specific apps that are killed when you trip knox (which I will). Also, is the new samsung pay likely to be effected? If so, I assume regular nfc pay systems would still be ok?
Sorry if I made that confusing, just trying to work out if I'm losing anything I'm likely to use.
M.
tripping knox is nothing more than a counter that can be used for the carrier or manufacturer to know if the phone has been altered. ie if the phone breaks under warranty they can deny you coverage. from what i gather, samsung seems to be forgiving and normally doesn't deny warranty based on the counter, but i guess YMMV.
as for it killing apps, not that i am aware of.. not sure about samsung pay specifically as it's something new that will be released later this year. i don't see it as being a problem though. my google wallet still works and i don't see why samsung would disable their apps based on the counter. IMO they want people to use their apps so i doubt they would disable samsung pay because the counter was tripped. i mean there are plenty of users that received warranty on repairs/replacement even with a tripped counter.
Ah ok for some reason I thought some apps were linked to the knox functionality. If it's just warranty I'm all good, warranty law in australia is quite good as they would have to prove that your custom rom or whatever was actually cause (like printer ink, they can't automatically void printer warranty for using refills or generic ink - have to prove it was the cause of the fault).
M.
mattman83 said:
Ah ok for some reason I thought some apps were linked to the knox functionality. If it's just warranty I'm all good, warranty law in australia is quite good as they would have to prove that your custom rom or whatever was actually cause (like printer ink, they can't automatically void printer warranty for using refills or generic ink - have to prove it was the cause of the fault).
M.
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Well knox is. After you tripped the knox flag, you can't use knox anymore. I you had data in it then it's lost, and you can't make a new knox container. But other than this I don't think anything else depends on it.
Hi guys,
I bought a brand new Note 4 at the end of January to replace my completely busted HTC One M8, and i'm wondering, is it REALLY worth it to trip the KNOX Warranty status to 0x1 to Root and install a Custom ROM? Would love to hear some feedback as I love the device and its my first Samsung since the Note 3 (which i never voided my KNOX warranty on)
Thanks in advance!
kylebeattie11 said:
Hi guys,
I bought a brand new Note 4 at the end of January to replace my completely busted HTC One M8, and i'm wondering, is it REALLY worth it to trip the KNOX Warranty status to 0x1 to Root and install a Custom ROM? Would love to hear some feedback as I love the device and its my first Samsung since the Note 3 (which i never voided my KNOX warranty on)
Thanks in advance!
Click to expand...
Click to collapse
This is a common misconception that people have. KNOX warranty does not void your entire phone's warranty. It only voids your KNOX security portion of the warranty. If you do not use KNOX, you don't have to worry about the KNOX flag. When KNOX flag goes up, the phone loses its secure storage environment access (your phone is saying that it cannot run KNOX mode anymore because some file intruded the KNOX secure environment storage access). Once again, if you do not use KNOX, no worries.
There is nothing holding you back from rooting. It comes down to your personal preference. Personally, I am not a fan of rooting because I just think that there are sufficient customization that I can do by installing apps from Google Play.
LTE-X said:
This is a common misconception that people have. KNOX warranty does not void your entire phone's warranty. It only voids your KNOX security portion of the warranty. If you do not use KNOX, you don't have to worry about the KNOX flag. When KNOX flag goes up, the phone loses its secure storage environment access (your phone is saying that it cannot run KNOX mode anymore because some file intruded the KNOX secure environment storage access).
There is nothing holding you back from rooting. It comes down to your personal preference. Personally, I am not a fan of rooting because I just think that there are sufficient customization that I can do by installing an app from Google Play.
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Thanks for cleaning that up for me, didn't really know that!
kylebeattie11 said:
Thanks for cleaning that up for me, didn't really know that!
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Click to collapse
Sure, not a problem mate!
LTE-X said:
This is a common misconception that people have. KNOX warranty does not void your entire phone's warranty. It only voids your KNOX security portion of the warranty. If you do not use KNOX, you don't have to worry about the KNOX flag. When KNOX flag goes up, the phone loses its secure storage environment access (your phone is saying that it cannot run KNOX mode anymore because some file intruded the KNOX secure environment storage access). Once again, if you do not use KNOX, no worries.
There is nothing holding you back from rooting. It comes down to your personal preference. Personally, I am not a fan of rooting because I just think that there are sufficient customization that I can do by installing apps from Google Play.
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complete lie. it voids your entire warranty. stop lying to everyone.
quote from chainfire :
Worse than that, I've also been hearing that service center instructions are indeed that devices with this status tripped will not receive any warranty repairs.
https://plus.google.com/+Chainfire/posts/LCfF5A9fsTG
It really does depend on where you live in the world to how knox trips effect warranty claims. Here in New Zealand if theres any software issues and the knox flag is tripped you are not covered. But if it is a hardware fault then you covered under our consumer gaurentees act. It will be worth finding out for your specific countries laws around this issue and to see if you are covered, then make an educated decision.
i rooted mine.. but i cant really say that im using anything specific now im rooted (yeah greenify with root acces and titanium backup and a kernel) still on stock lollipop rom.
my wife got her huawei mate 7 yesterday, and it has to be replaced becouse a problem in the hardware.
I hope that i will still have warranty in case something happens
[email protected] is a KNOX representative in charge of my company. I've sent 11 note tablets for repair with Knox tripped and I've received 11 replacements for free. Go ahead and contact this representative and find out for yourself instead of accusing people of false information.
do you seriously not understand the difference between a corporate account with a high priced maint agreement and a free service center claim by a consumer ?
zurkx said:
do you seriously not understand the difference between a corporate account with a high priced maint agreement and a free service center claim by a consumer ?
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Corporate account with a high priced maint agreement is referring strictly to when a company purchases the products in bulk from Samsung directly. We did not do that here. We've purchased around 130 units from BestBuy, not Samsung. With that being said, Samsung treat us like a normal customer, not a corporate customer. If there were hardware problems, we'll be responsible for shipping and parts needed for repair just like a normal customer.
LTE-X said:
Corporate account with a high priced maint agreement is referring strictly to when a company purchases the products in bulk from Samsung directly. We did not do that here. We've purchased around 130 units from BestBuy, not Samsung. With that being said, Samsung treat us like a normal customer, not a corporate customer. If there were hardware problems, we'll be responsible for shipping and parts needed for repair just like a normal customer.
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lets not be silly here. you have a samsung.com guy with an email address assigned for your use. your average consumer does not buy a 130(!) devices. they buy one. and they do not return 11(!) units. they return one. and so far the average person here across literally dozens of threads has been rejected for having the knox warranty flag tripped.
i assure you that if you go into a service center today with a knox flag tripped on your personal device they will tell you to get lost. im sure if you return it thru your corporate contact on the other hand it will be replaced no questions asked. if you buy $65,000 worth of hardware (130 devices at $500-ish each) samsung is not going to treat you like an individual would be treated.
I will not argue here. When you contact Samsung KNOX department, you are automatically assigned to a representative, who is responsible for all activities including the repair. I did not disclose that we purchased 130 devices to representative. I did not return these units all at once. This has been accompolished one by one in just over a year. I also did not disclose I was an IT manager. Therefore, the rep had no idea of my occupation, my company, how many devices I own, and how many devices I am actually having problems with.
---------- Post added at 01:35 AM ---------- Previous post was at 01:20 AM ----------
Also, I apologize for what I said about being free. Upon checking the receipt of repair, $10 fee was added for parts (ATK88 Efuse). It stated labor, shipping and other adhesives are included in the limited 1 year warranty; thus $0 was added. Total cost was $10. There were no taxes added to the final cost.
LTE-X said:
[/COLOR]Also, I apologize for what I said about being free. Upon checking the receipt of repair, $10 fee was added for parts (ATK88 Efuse). It stated labor, shipping and other adhesives are included in the limited 1 year warranty; thus $0 was added. Total cost was $10. There were no taxes added to the final cost.
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what did the exact line item say ? Does it give the exact part number of the efuse ?
LTE-X said:
I will not argue here. When you contact Samsung KNOX department, you are automatically assigned to a representative, who is responsible for all activities including the repair. I did not disclose that we purchased 130 devices to representative. I did not return these units all at once. This has been accompolished one by one in just over a year. I also did not disclose I was an IT manager. Therefore, the rep had no idea of my occupation, my company, how many devices I own, and how many devices I am actually having problems with.
---------- Post added at 01:35 AM ---------- Previous post was at 01:20 AM ----------
Also, I apologize for what I said about being free. Upon checking the receipt of repair, $10 fee was added for parts (ATK88 Efuse). It stated labor, shipping and other adhesives are included in the limited 1 year warranty; thus $0 was added. Total cost was $10. There were no taxes added to the final cost.
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zurkx said:
what did the exact line item say ? Does it give the exact part number of the efuse ?
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Holy **** yes, if we know exactly what's the part and how to replace it we can solve the problem!
Here is exactly what it says.
Parts: Costs:
EFuse(P/N: ATK88) $10
EFuse(P/N: ATK89) Included(ATK88)
EFuse(P/N: ATK89//18) Included(ATK89)
EFuse EEPROM SW. Included under dep. //18
Adhesives/Labor. Refer to Terms and Conditions
Total Cost: $10
I don't have time or energy to poke around the phone anymore and compared to the Galaxy S3, Note 4 is not as bloated or slow, I don't have any stutter or lag and I don't care about custom roms for now, so there really isn't any reason for me to root at the moment. Only real thing I'd want to do if I were to root would be to increase volume on headphones and remove the bloody notification about too high volume, but I can live with that. I got free premium insurance from the carrier because I preordered it so knox wouldn't matter if I were to need repairs.
gabrymr said:
I don't have time or energy to poke around the phone anymore and compared to the Galaxy S3, Note 4 is not as bloated or slow, I don't have any stutter or lag and I don't care about custom roms for now, so there really isn't any reason for me to root at the moment. Only real thing I'd want to do if I were to root would be to increase volume on headphones and remove the bloody notification about too high volume, but I can live with that. I got free premium insurance from the carrier because I preordered it so knox wouldn't matter if I were to need repairs.
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I personally always root so I can use automatic backup + upload to google drive of Titanium Backup. That thing has saved my ass so many times I've lost count.
Plus, upgrading to a new phone is a breeze since you can just restore settings with titanium.
Also, Cerberus. If you're rooted you can flash cerberus from TWRP, which makes it impossible to remove, even with full wipe and reflash.
at service centers , they do not check root status by accessing your phone
They just boot in odin mode and check whether device status is 0x1 or 0x0 and if it is 0x1 they will just consider warranty is voided and wont cover it.
If your device status is 0x1 you can never change it to 0x0 again.
End of the story :- you have to pay every buck for the damage
I've not rooted for this very reason. The local UK repairers for the shop I buy my gear from says they will not warranty service a rooted device. Kinda sucks as isn't this the benefit of Android?!
Secondly, I've not found a reason to lose my warranty over this as every samsung device I've owned over the last 5 years has been returned under warranty for one reason or another (note through to note 4 plus Tab s).
Guess ill wait another 6 months to root
Yes, yes I know it's too early. But I'm coming from a sony device, and I wounder how fast root was available for the S6, just to give me an idea.
The z3c took about a half year, and there still is no root for z5 yet.
That said, that was only for locked-bootloader.
But I wounder, the S7 edge probably have an locked bootloader which is easy to unlock just as Sony?
And do I lose other features than Samsung Pay? In sony you lost a lot, camera, xreality etc.
If someone would give me an idea how fast a root will be available for samsung S7 edge either with locked/unlocked ( tripping knox) by compassing with S6 or S5 I would consider a pre-order or just wait until root is available.
The T-mobile version of the S6 was rooted within a week, I believe.
Only speaking for the T-Mobile versions, they have been rooted pretty quickly from what I have seen. The only thing that I lost from rooting was Samsung and Android Pay but I didn't care about those. Nothing else has ever been effected in my experience.
http://recomhub.com/blog/how-to-root-samsung-galaxy-s7-and-galaxy-s7-edge/
UnixSlayer said:
http://recomhub.com/blog/how-to-root-samsung-galaxy-s7-and-galaxy-s7-edge/
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While I hope that is true, I doubt it is.
No one has the device in hand to root yet, and there is no links to this Odin file on that page.
Looks a lot like a clickbait to me considering the amount of blocked adds I get when going there.
If it does get rooted, Knox will probably be tripped, if Knox is tripped then your warranty is void and no Samsung repair center will touch it. ( happened to my boys S5 last week). Samsung pay WILL NOT work with a Knox tripped phone.
Sent from my SM-G928T using Tapatalk
wease said:
If it does get rooted, Knox will probably be tripped, if Knox is tripped then your warranty is void and no Samsung repair center will touch it. ( happened to my boys S5 last week). Samsung pay WILL NOT work with a Knox tripped phone.
Sent from my SM-G928T using Tapatalk
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Click to collapse
Didn't the S6 have pingpong root that didnt trip Knox?
Not that I know of
Sent from my SM-G928T using Tapatalk
wease said:
If it does get rooted, Knox will probably be tripped, if Knox is tripped then your warranty is void and no Samsung repair center will touch it. ( happened to my boys S5 last week). Samsung pay WILL NOT work with a Knox tripped phone.
Sent from my SM-G928T using Tapatalk
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Strange they replaced the system board on my S4 with tripped knox in that case. It depends on the individual repair centre, it's not a blanket Samsung policy.
---------- Post added at 06:56 AM ---------- Previous post was at 06:54 AM ----------
Namtaru said:
Didn't the S6 have pingpong root that didnt trip Knox?
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Click to collapse
The S6 originally had a method of rooting that didn't trip Knox. But Samsung updated and closed the exploit.
book marked just in case. I just want my titanium backup so i can freeze bloat
So shop samsung website just redirects you to carrier phones. There is no way to buy an "unlocked" version right? I don't even see last year's S6 on shop samsung. I live in South America, but I have friends that can bring the phone to me... Since I am going to pay the full price, where should I buy one? Wait and buy one from Amazon? Have someone go to BestBuy and buy it whenever it is released? (Because bestbuy.com doesn't let me choose the $800 full priced one)? I've had HTC phones for a long time and I could buy them unlocked online easily.
@Chainfire is the king of this subject, if he gets the right files in hand i guess root will be achieved pretty fast... issue after is to see if there is going to be a deepsleep issue on the S7 / S7 Edge.
As what we realised with the note 5 going from a rooted 5.1.1 to 6.0.1 the deepsleep issue came back and dr.ketan made a fix for it. But it is a possibility that samsung has had / will put a trigger in the phone that once the root is done, the deepsleep issue appears. But this can possibly be fixed buy a great dev.... now we need to test and see.
What's deepsleep?
MouldingClay said:
What's deepsleep?
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DeepSleep is when you have those dreams you have to clean up after, in the morning.
Seriously, it's the lowest-power mode of the system, most battery conserving, IIRC. More reading => http://android.stackexchange.com/questions/95625/what-is-androids-sleep-mode
C0derbear said:
DeepSleep is when you have those dreams you have to clean up after, in the morning.
Seriously, it's the lowest-power mode of the system, most battery conserving, IIRC. More reading => http://android.stackexchange.com/questions/95625/what-is-androids-sleep-mode
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ROTFL
wease said:
If it does get rooted, Knox will probably be tripped, if Knox is tripped then your warranty is void and no Samsung repair center will touch it. ( happened to my boys S5 last week). Samsung pay WILL NOT work with a Knox tripped phone.
Sent from my SM-G928T using Tapatalk
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Click to collapse
Samsung here in Canada has fixed my note 3,4 and 5 free, rooted, no questions asked.
Sent from my Blackberry Torch
wease said:
If it does get rooted, Knox will probably be tripped, if Knox is tripped then your warranty is void and no Samsung repair center will touch it. ( happened to my boys S5 last week). Samsung pay WILL NOT work with a Knox tripped phone.
Sent from my SM-G928T using Tapatalk
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Click to collapse
I have S6 G920F and they changed display which had been scratched by original flip cover and nobody asked me about root or knox (they knew that it was rooted). But it could be a specal case with big media publicity.
My friend had an issue with screen (it didn't fit) and they told him that they could fix the screen but it wouldn't be under warranty and he must pay for it but (!)they didn't fix only the screen but they would to replace mainboard too! The fix would cost about 1/3 of price the phone so he refused the offer and bought a new one.
Official service in Czech Republic.
Then I was one of the unlucky ones. Keep your phone away from the Plano, Texas service center if Knox id's tripped, they didn't even give me the option to pay for the fix when I asked.
Sent from my SM-G928T using Tapatalk
Here is a link to something that looks legit
http://www.s7fanclub.com/2016/02/how-to-root-samsung-galaxy-s7-edge.html
Watti1974 said:
Here is a link to something that looks legit
http://www.s7fanclub.com/2016/02/how-to-root-samsung-galaxy-s7-edge.html
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That is nothing more than instructions how to root using CF Root, which most XDA users know already. It even says the required CF Root files for the S7 aren't released yet.
I've always TWRPed and rooted my phones in the past but I am struggling to live with the fact that if I do this with my S7E I'll be tripping KNOX (whatever the implications might be) and that action is irreversible. (I live in the UK btw)
I had a S6E and rooted using pingpong so all was good then (although missing Xposed was a bit of a bummer) but still had KNOX intact and my conscious clean.
I need help to overcome the fear of tripping KNOX; rooted and especially Xposed make life easier.
Thanks!
Okay simple:
UK here on EE
Knox = Never effected my warranty
Knox = Security Suit, Its for Businesses, So we can issue devices without the risk of someone accessing data on the device we wish to not grant.
i.e. a Client application that holds all client details requires a level of security for Data protection.
On this we cannot allow unauthorised application to access the system in case of data breach
If there was no Knox we would have no way to control this.
Rooting a device breaks the security of Knox, hence the Trip on the counter.
This just means for someone like me, i can see that someone has attempted to access the system in ways not permitted in the contract.
In other countries the Knox has voided peoples warranty, But i find it a hard ground for them to stand on considering its all Software.
I actually purchased it from Amazon.de but the same should apply.
Regardless, the only thing (that we currently know of) that affects 'us' as consumers is the loss of Samsung Pay (if and when it arrives in the UK). Is there anything else that goes along with KNOX?
dave7802 said:
Okay simple:
UK here on EE
Knox = Never effected my warranty
Knox = Security Suit, Its for Businesses, So we can issue devices without the risk of someone accessing data on the device we wish to not grant.
i.e. a Client application that holds all client details requires a level of security for Data protection.
On this we cannot allow unauthorised application to access the system in case of data breach
If there was no Knox we would have no way to control this.
Rooting a device breaks the security of Knox, hence the Trip on the counter.
This just means for someone like me, i can see that someone has attempted to access the system in ways not permitted in the contract.
In other countries the Knox has voided peoples warranty, But i find it a hard ground for them to stand on considering its all Software.
Click to expand...
Click to collapse
I actually purchased it from Amazon.de but the same should apply.
Regardless, the only thing (that we currently know of) that affects 'us' as consumers is the loss of Samsung Pay (if and when it arrives in the UK). Is there anything else that goes along with KNOX?
ombadboy said:
I actually purchased it from Amazon.de but the same should apply.
Regardless, the only thing (that we currently know of) that affects 'us' as consumers is the loss of Samsung Pay (if and when it arrives in the UK). Is there anything else that goes along with KNOX?
Click to expand...
Click to collapse
But does Knox void the manufacturers warranty or not?
gaz_0001 said:
But does Knox void the manufacturers warranty or not?
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This is open for debate and there are known examples either way. It certainly didn't in the past here in the UK, or perhaps I was just lucky. Around 18 months ago I sent my S4 in for repair with a faulty sim tray. And despite Knox being tripped, they replaced the mainboard no questions asked and it was returned with a different serial number and Knox at 0x0. However, I have since read about a couple of people sending their S7/S7E off for repair and being refused thanks to a tripped Knox flag.
To sum up, I wouldn't rule out a warranty repair with a knox trip, but nor would I assume it will definitely happen. I suspect it depends on a combination of factors. The repair center and whether the engineer got laid the night before being two of them.
Keep it forever? Sell it to someone who knows KNOX is tripped? Don't tell the buyer?? haha
IDK..only problem I have with rooting the Samsung, resell value once KNOX is tripped?
Just wondering...Thanks. I never see any reseller with a pre-owned phone claim they rooted the phone and tripped KNOX and are selling it.
I can't trip KNOX on my S10+ as I have a U.S. snapdragon variant. However, I did trip it on my old Galaxy S3. I just kept the thing.
techlogik said:
Keep it forever? Sell it to someone who knows KNOX is tripped? Don't tell the buyer?? haha
IDK..only problem I have with rooting the Samsung, resell value once KNOX is tripped?
Just wondering...Thanks. I never see any reseller with a pre-owned phone claim they rooted the phone and tripped KNOX and are selling it.
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Click to collapse
Hey,
i've sold my galaxy S7 two days ago. the only thing you have to do is to point out the tripped knox and the consequences. If someone isnt happy with it, GTFO
Since im rooting all my phones i dont really care about warranty. I'm living in Europe. They cant deny repair just for some software modifications due to EU-Law.
But in general im rooting for AdAway, Swift Backup, debloat my phone (YES its 2019 and im still doing it) and modify some system things (or try it )
If you're concerned about warranty or resell prices, dont root it. It lowers the price for sure since mobile paying gets more and more important and you cant use SPay after unlocking.