Database Users

Random power offs-Solved!!

At first I though it was because of Toms Rom version 2, I ignored it as it happens randomly. It was at its worse when I was at computex first week of june.
Today, I finally got a chance to reflash it with toms updated rom, which is brilliant, very fast. At first I didnt have any power outs at all, but suddenly later today it happened again but this time worse, sometimes it wont turn back on. Id have to do random things like taking out the battery and putting it back on for it to turn on, sometimes, it just wont, id wait a few minutes then it it works and turns back on again.
So im sure it isnt toms rom anymore since no one else reported this issue.
I also though it could be a loose slide, but sometimes when I just try to move the slide around, nothing happens, it wont turn off, pop the slide in and out and in and out and its fine, then a few minutes later, phone is off again. Sometimes in the middle of a call it goes off.
Very very irritating indeed.
Any ideas on what I should do? Has any1 else tried this?

send it to the manufacturer

I have the same problem. I contacted my dealer and they seemed to know how to fix it. I have sent the phone to them, but I haven't got it back yet.
It's definitely a hardware problem, not software

Ok got it, but I need to flash it back to original ROM first or else warranty will be void.
Thanks guys!

Im really leaning more towards this being slide problem, upon testing and testing,
It turns off when:
When I am connected via USB to PC and I slide out, it shuts off.
When I slide keypad back in with its own force (not guided by the hands, just letting it drop), it shuts off.

wow guys the problem is solved! :-D
Big thanks to DaVinci for pointing it out to me, when I tried it, no more power outs no matter how I test it!
Solution: Clean the battery terminals! Thats it. I used a pencil eracer then cotton swab with alcohol.
Saved me a lot of trouble! No all I can do is enjoy toms latest, blazing fast ROM!!!
Yeaaaaaaaaah baby!!

HD2 Touch Screen Not Responding

Hi Guys i hope somebody who knows about capacitive touch screens can help me! I have taken my HD2 apart to fix a smashed camera lense. On removing the back cover i used a small screwdriver to prise off the back case and unclip it all round. It came off with no problem, i fixed the camera and put it back together. When i turned the device back on the touch screen isn't responding to my finger on any screen. Like i turned the touch screen off! The hard buttons still wok but nothing from the screen. Nothing looks damaged (I.e the glass isn't smashed). I seem to think i might have damaged something when prising the cover off with the screwdriver. Please, any suggestions would be really helpful!!!

Can anybody out there help with this? I am currently without a phone :-(

I have exactly the same problem, but it happened from nowhere. I didnot unscrew anything. Please Help

Check the flex cable.. this part are very delicate.
is this :
http://img.diytrade.com/cdimg/92507...creen_Full_LCD_for_HTC_Touch_HD2_HD_2_LEO.jpg

same problem
ive got the same problem, mine just stopped working, i performed a soft and hard reset, removed the battery still nothing. it worked for a moment but once locked it stopped working again, only the hard buttons.

same problem but it works on and off. basically the screen will respond until the phone is put into hibernate. the after that id have to push the phone button and end button back and forth until it responds

Same Issue independant of ROM
Same issue here.
Funny thing is it started a week or two ago randomly out of the blue.
Same scenario:
lock the phone can't get touchscreen to respond for unlock
Judging by these posts everyone started seeing this about the same time, maybe it's a software issue or background app .
Help!

I have same problem. It can work for a couple of hours or in 1-2 days then just stop responding, almost every time when in hibernate. Lets just hope it's not hardware failure.

This started happening to me this morning. Out of 50 tries, managed to unlock the phone three times only. This happened out of the blue, right after i removed my phone from the charger.
Have soft reset, hard reset, reflashed ROM, but the issue still remains.
I really really hope this is not a hardware issue.
Does anyone out there know how to solve this? My phone is virtually unusable right now...

Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.

dio62000 said:
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
Click to expand...
Click to collapse
You're probably right.
I've also tried everything. But kind of strange that if I lock when not on home tab it seems to work. And the screen, almost always, reacts as it should as long as I just dont' lock it.

I just started to get this issue. touch screen works fine until it hibernates. reflashed, still happens. found this in my search:
htcphones.net/htc-hd2-problems-with-touchscreen/

just got off the phone with tmo. they are sending me a new one.

Yeah, it happened to me as well. I opened a new thread like a month ago explaining the problem: http://forum.xda-developers.com/showthread.php?t=710282&styleid=15
and I contributed in another one concerning the same issue here: http://forum.xda-developers.com/showthread.php?t=708530
Summing all up, it ain't caused by a software or a ROM of some kind (at least in my case) because soft and hard resets didn't solve it nor did the flash of a stock ROM. The most probable cause is a digitizer (touchscreen) defect that appears randomly and totally out of the blue. The only thing to do in my opinion is to send the phone in for repair, which I did. It came back with a check mark on "calibrated screen" checkbox. As of now phone's working fine and I hope they solved it even though I read of other people who have had their leo's screens completely replaced..
A curious side note: htc care reset to zero my phone's call duration timers..

I'm not sure if it's the screen. In my case I think it's the connector from the screen to the motherboard, because pressing the housing seems to help.
But let's see if HTC is able to repair it, I hope they are, because the problem is so random they might not even see it

After losing functionality on my touch screen for a week, finally decided to send it in. Took the trouble to revert my HSPL to original and Stock Rom.
Repair should take about a week. Now I'm stuck with an ancient Nokia 6230i for this week. I feel so lost without my ppc. Have had one for as long as I can remember.
Hopefully the phone comes back okay...

I've had so much problem with the screen not responding so I did all backup then reflashed, hard reset to put the device back to stock. Did this during the weekend, I even fired up my old iphone 3g to have as backup phone.
All set today to go to the store and have it repared under warranty.
But since Sunday evening it works perfect. I've been testing it a lot and the screen has not stop responding even once.
This might be just temporarily but does anyone else experienced something like this?

Mine sometimes worked well for hours... days... but eventually the problem came back.

Mine died on me when I was actually out of the country (stuck in Vietnam without a phone). It would work for 5 minutes, then stop for hours. I would have to switch my phone on and off for a couple hundred times before it worked for another 5 minutes...
Got so tired of it that i sent back my HD2 for warranty repair. Expect it to be back tomorrow (or Friday at the latest). Hope there's no further problems with it.

I hate to say it, but the HD2 is known for its highly defective touchscreen. Even when it's working, a lot of people experience strange and bothering events, such as the touchscreen "touching" itself, a very high/very low screen sensitivity all of a sudden, the tilting of the screen to one of the four corners of the device and so on and so forth.
With a device so expensive one would expect it to work flawlessly. Seems to me that HTC doesn't think the way we do...

[Q] Digitalizer broke itself?

Ive read similar situation in the forum, but most people state or they will send it cause it is on warranty (mine isnt) or they will get a new digitalizer from ebay or something close then try to fix it.
But my case seems a little bit different, i didnt drop it, i didnt get it wet, i didnt do anything and nothing happened to it!
I was playing bejeweled before bedtime and when i stopped as always i layed it at my night stand without any problems. Next day i woke up ( i use an old phone in offline mode as my alarm clock thank god) and just grabbed it as always and without hitting anything just went down the stairs, and when im at the street i wanna listen to some music and when i tried to use it, it seems the screen is not aligned, he recognizes my touch, but everything seems out of place (touch wise).
So thinking it could only be a rom problem i did task29 and reinstalled another rom, and nothing changed, then i tried a different rom from a different cook and it doesnt skip the alignment screen at first, but then i repeatadly (but gently) tapped many times in the crosses then it managed to get to the phone, but i cant just use it.
Btw the bottom buttons (phone call, home, back) dont work either, only end call sometimes works.
How can a digitalizer brake from night to morning alone?-_- Any thoughts?

Help identifying hardware problem

Hi,
I have my HTC HD2 for 3.5 years. I have replaced the touchscreen twice until now. Other than that, worked flawlessly.
Now i have a problem. The phone was dropped and landed on it's back pretty hard. When i picked it up, it was turned off.
After the drop, when i turn it on, it does random things, like:
1. the htc logo appears and gets stuck
2. the screen turns on white and nothing happens
3. the phone loads up the os fine, but the touchscreen doesn't work.
4. the phone loads up the os, touchscreen works, but everything is very very slow.
5. the phone loads up the os, touchscreen works, works normal, but after moving it around a little, everything freezes and nothing works anymore.
It goes through all these states randomly. it changes between them, if i shake it or tap it hard with my fingers.
after having it for such a long time, i know how to fix it my self. but this time, i can't identify the faulty component.
thank you!

probably motherboard or you can try if some button isn't pressed permanently.
try to clean/bend pattery pins

I tried what you said, no luck.
I was thinking that it might be the motherboard, i will investigate further.
Thank you.

Maybe the sd card slot is damaged, SD problems can cause a lot of weird issues!!
My 2 cents worth . ..
Sent from my NexusHD2 using xda premium

thank you for your comments. it looks like i'll never know what the problem was... i started selling the phone for parts. I already sold almost half of it. I bought a Samsung Galaxy Nexus.

Phone instantly reboots?

I was listening to an audiobook when my phone suddenly died. It would not start back up, so I removed the battery. When I replaced the battery, the samsung logo would pop up but after about a second it would go black again. It will not start again until I remove/replace the battery, at which point it does the one second shutdown again.
At one point I got the phone to boot (no idea what I did differently) and I noticed that it got very hot around the camera area before going black again. A second time I was able to get into recovery, where I did a factory reset. Booted back up and it seemed to be okay, but then heated up very quickly and shut down.
Now, even if the phone is totally cool, I cant get past that 1 second of samsung logo. I'm really at a loss here, and totally screwed without my phone because I am traveling non-stop for the next 2 weeks. Does anyone know how I might try to troubleshoot this? Thanks

Possibly flash a new ROM and start over. That's what I would do

This EXACT situation happened to me yesterday! I was streaming from Google music, it was on the charger and things were fine. A call came in and the phone started vibrating like crazy and wouldn't stop. The screen went black and it kept vibrating. Finally it went off. On boot it will get to my lock screen and then crash after about 30 seconds. If I take the battery out and try again it lasts another few seconds after boot. If I leave it for a LONG time with the battery out and restart it I can get like 2 mins on the next boot without it crashing. The top part by the camera is getting hot on my phone as well. Recovery mode and download mode start fine and the phone doesn't crash. I have some data on the internal that I want to save so I tried to use Odin to flash the most recent build L720VPUFNG2 as that would just install the OS and not touch the data. On the next reboot things seemed to be working fine and I got maybe 5 mins out of the phone before it crashed again. I still don't have enough time to get the data off so I think I'm just going to say screw it and wipe it completely. You guys know of a way I can backup this app data using Odin or recovery mode? My phone is currently unrooted. I'm new to all this tinkering stuff. Phone is out of warranty now anyway.

Threw on a custom recovery, backed up all my data, did a full wipe, now I am good as new.

It worked for awhile but now it is back to rebooting itself. Any idea what could be the issue? I'm assuming at this point it is hardware related. Why can recovery and download mode run consistently without crashing but when an os is fired up it has issues? If it was a hardware issue shouldn't it not work across the board?

So I had Sprint replace my phone on the 8th. I have been using my same batteries (1 stock 1 Anker) and chargers (some stock some not) without issue the past 5 days. I rooted and installed xposed and some modules (original broken phone was never rooted and was completely stock). Things were going great until tonight when it started reboot looping exactly like the old phone. I switched battery and same proble. After I took the battery out and left it out awhile it fired back up but I'm afraid the problem will return. Is it possible that the battery or charger randomly are causing damage to the phone? I only have 14 day warranty on this replacement and need to figure this out.

I have no idea maybe try just using your stock battery for a couple days. See how that goes then use your other battery for a couple days and see what happens.

i7vSa7vi7y said:
I have no idea maybe try just using your stock battery for a couple days. See how that goes then use your other battery for a couple days and see what happens.
Click to expand...
Click to collapse
I think it was one of the xposed modules causing the issue. I realized the rebooting seemed to happen whenever I pressed the power button. I had installed a power menu module so perhaps it was the cause. I restored from a nandroid and uninstalled that module and things seem to be working now. Hopefully that was the cause and this thing won't start acting up again after the return period.

killerz298 said:
I think it was one of the xposed modules causing the issue. I realized the rebooting seemed to happen whenever I pressed the power button. I had installed a power menu module so perhaps it was the cause. I restored from a nandroid and uninstalled that module and things seem to be working now. Hopefully that was the cause and this thing won't start acting up again after the return period.
Click to expand...
Click to collapse
That makes a lot of sense. Have to be careful with those Xposed modules. Don't get too carried away installing so many at one time and playing with them and then rebooting. You'll have a hard time figuring out which one is causing it. I'm pretty sure you found your problem.

i7vSa7vi7y said:
That makes a lot of sense. Have to be careful with those Xposed modules. Don't get too carried away installing so many at one time and playing with them and then rebooting. You'll have a hard time figuring out which one is causing it. I'm pretty sure you found your problem.
Click to expand...
Click to collapse
That is exactly what I did I installed like 6 at once and things were working well for a few hours then disaster stuck. I think I won't play with this phone anymore as I am upgrading anyway and want to sell it in working order.

So things were going well for awhile and then the reboot loops started up again. I did some digging and read that apparently Samsung phones are notorious for sticking power buttons and the symptoms were exactly what I was experiencing. I watched some videos online how to open the phone and clean out the power button but it didn't make a difference. I then read that squeezing the connector for the power button with a pair of pliers sometimes does the trick. Not for me. So finally since I'm not under warranty, have no insurance, and the phone wasn't working anyway, I just ripped the white plastic part of the power button right off. Well, that seemed to do the trick. Phone immediately fired back up without issue and has been going strong. I glued a small thin piece of plastic where the old one used to be and I am back in action. If my little plastic piece solution eventually fails or breaks off I will consider soldering on a new button but so far so good.
If you have tried everything else, and are looking for last resort, try cleaning the power button with some alcohol, and if that fails, rip off that power button! Here is the video that gave me the idea: https://www.youtube.com/watch?v=3Glllc7bEJs and here are some other power button videos: https://www.youtube.com/results?search_query=s4%20power%20button&search_type=&aq=f&oq=