["Review-Thread"] The loose connection - A nice Support story - Google Pixel 2 XL Guides, News, & Discussion

This is a Story from yesterday I want to share with you, because I thought that it is kinda nice to read.
So my Pixel 2 has a loose connection as far as the data signal goes. As long as I just charge it by using the wall-plug everything is fine.
However - as soon as data needs to travel across the USB-Port it's dead.
Regardless of whether I use my PC for Charging, Data-Exchange or the Headset-Adapter.
All cables have a bit of play. I can wiggle them around and pull them out 1-2mm with no force required.
So at first I thought it's one of those Windows 10 (or 8.1) Driver-Signature problems. After trying to disable the "BOS Descriptor" (see here https://forum.xda-developers.com/android/general/fix-unknown-usb-device-device-t3375320 or here https://forum.xda-developers.com/htc-one-s/general/guide-fix-fastboot-windows-8-1-t2858337/) for 4 hours I had enough of trying all sorts of Cables, Adapters and different USB-Ports.
I dropped the Mic and was disappointed. Yet i knew that the Support-Guy was the last Person on earth who had anything to do with my problem so I calmed down, got into the Settings and started a Chat.
Remember: Be nice to the Support staff! They have to deal with enough sh*t all day, so maybe even try to make them feel happy and respected.
I described my Problem as rich in detail as I could, was honest about what I did so far... and yet the first five minutes the Agent asked me everything I already described as I opened up the case.
Oh my nerves man! He proceeded to ask me some more questions, some of which I had not in mind to tell him (Like he asked me if I had enabled the Developer-Settings (why tho?)).
Another five minutes went by and: I got approved for an RMA! He wanted to create an Express-RMA for me (So they ship a new (refurbished) device before I need to send back mine).
However, my credit card is unlike others, it's more like a prepaid card. I need to transfer money to my N26-Account in order to use it.
But for me that's not an option either, because it would take me another two days until the money transfer would be done. I asked him kindly if we could switch to the regular RMA-Case, even if that means that I would be "offline" for a week :crying:
He needed to ask his supervisor and after just a bit of (again) waiting, he could agree with me.
We chatted a bit Off-Topic, joked around and wished each other a great day.
(Quote from him: Stay as you are, you're going the right way.).
Did you know, that (in my Case), the German support doesn't even work in Germany and that they have a big open-space office?
I just wanted this to get this out here. Please be nice to each other.
This, for me, was one of the best and kindest support-contact I had. I think we both left the Chat with a kind smile on our face.
So if you came because you experience the same problem: The RMA has got you covered.
If you came for a nice little story, I hope I could create a smile on your face.
Maybe we can use this Thread to share each others support-stories? I would be interested to see how you experienced the Google-Support. :highfive:

Well its really nice to see a positive support store. Even when people have a good experience they usually do not share that. And as you know when they are upset they tell the world.

Related

MUST SEE!!

OK here goes. First off Im no developer but thi seems to be where this should be posted. Now I know its hard to believe what im about to say but as soon as the thing gets here 2nite im posting pics and video. Anyway. My buddy stopped by this morning and had a 16g iPhone , pretty sure it was 16. At first Ithought he had bought an ipod but when he told me he paid almost 750$ for it and it was a phone I knew he just waisted hs money seeing as we have ONLY Alltel in our area. But he blew my mind. He called my phone from it. I was amazed. This is where it gets crazy. I checked it out and its insane!
When you power it on it goes to a back screen with "ver1" & "ver2" written in white. If you tap ver1 it goes black 4 about 13 seconds and then pops up a silver apple style wallpaper with a "loading" bar in red across the screen. After around 11 seconds the iPhone home screen kind of fades in the screen. My first thought was FAKE!!! But Ive messed with a real iPhone enough to know this was THE one and only iPhone. I stared at it for almost 2 hours just checking out every single detail there was. There are a couple things in question here:
iTunes was nowhere to be found period. NO WHERE! Why, dont ask me!
Also there were a couple of settings that were useless to Alltel.
​Probaly a couple other things but nothing so significant for a non experienced tech to notice. But every app i tried, along with the internet and phone worked without a single glitch! I was so into it
I forgot about tha "ver2" Choice till he reminded me. So I killed the power and done the same thing with my other choice (how long it takes to cut on was the only thing that i noticed that may be a downside, but once its on youd never remember!) and right off i knew something weird was up because my buddy had that "HA HA bio**CH" loook. Anyway, it went black for around 12 or 13 seconds just like the first time. Then the same "loading" bar came up but on a green and blue wallpaper. When it finished after about 20 sec, significantly longer, it blew my mind!
The same windows mobile start up screen that is on my htc touch was on an iPhone !!! NO WAY!!!! Thats what i thought Too!!! after that instead of the alltel animation im used to seeing on my htc touch there was an animation of an earth spinning with some rotating rings. it lasted about 7 sec and then pops up a 4 button version of the htc home plug. i about passed out. it was my touch on an iphone! Needless to say iwent thru every nook and cranny, run and tested every app & Feature and function from internet to axcess apps, from the dialer to the home plug functions. And every single thing worked perfect! NOT ONE lockup, or connection loss. T
he only thing I didnt check was bluetooth or internet sharing. He explained to me about getting alltel to hook it up. he called them 7 times. The first 6 refused to do it on his pre existing account. Finally the last guy tried it and it worked. He tried to do the *228 programming /activation call twice thru the iphone section and it didnt work for some reason. But on first attempt thru htc dialer it started workin. I knew it had 2 be a fake. but even if it was the performance w is twice that of my touch. But when I told him that he actually called apple tech support and this thing really did start out as and is still partially a true Apple iPhone. Also the thing come with the original box and acceories. It came with I believe 6 manuals. 2 for a touch one sorta iphone quick guide a custom instruction book with around 20 pages and I cant remember the other. inside the custom one it lists two serial #'s.. The one on the phone(original ) & one listed as mobile serial/hex number(the one he gave alltel.
He got the thing 3 days ago while on vacation at a small pc store just outside panama city florida i think he said. The guy told him its the only one he made, and that it will work 4 and gsm or cdma service but we have absolutely no gsm service around here so we cant check that. But like i said im no tech. no where close. hes not either. so i dont know how this is even remotely possible! I've set & played with it for at least 6 hours today and still dont believe it anymore than i believe santa will bring me a wm7 upgrade for xmas but this thing is real. and its the most amazing ppc ive ever seen. its the best of both worlds. it not went unused for more than 5 min in three days and it locked up on the htc stuff 1 time. by the way it doesnt have the 3d cube either. but som freeware has already been downloaded and works so im guessing everthing will.
N e way. Hes willing to work something out and send it to an extremely talented and hopefully trustworthy tech (U.S. ONLY) 2 see if they could figure this thing out and maybe make it possible for others. I want one bad!
If your up to it post a reply and ill give you my contact info and we'll get it to you. For everyone else there will be craploads of pics and videos posted 2nite or first thing in the morning. Just waitin on dude 2 get off work. Dont ask for the stores name unless your flat out interested in being the one 2 tackle this thing. They had only 1 anyway as the owners own personal project so hopefully someone can fig this out. FAKE is not a choice as im now 210% sure its a ligit iphone after the customer serv. chat. So please guys, need some help here. INPUT INPUT INPUT !!!!!!!!!!!!!!!!!!
nobody will read your god forsaken post.
learn2paragraph
nobody's going to read this god forsaken post either.
holy cow..looking at that for more than a minute hurts my eyes, what the guy above me said!
I've read
OK here goes. First off Im no developer but thi seems to be where this should be ...... blá,blá,blá,blá,blá,blá,blá,...........blá,blá,blá,blá,blá,blá,blá.
INPUT INPUT INPUT !!!!!!!!!!!!!!!!!!
Make it sticky please ......
well i read it. its about an iphone that seems to run osx AND windows mobile through 2 separate paths without ANY problems. well im not believing it, since there isnt even a virtualizer 4 osx out there...and reprogramming from scratch is quite impossible. he promised us pictures...well, i hope for a video that shows us the functions (the menu for ver1 and ver2 for example)
I just read all of that and the long and short of it is his mate has brought an iphone that has a bootloader at startup where version one brings up the apple OS and selecting version 2 brings up WM.
After checking through all of the apps OP claims it appears to be all genuine and his mate is interested in sending off the phone to a US techie to rip it apart and find out how this was all done
jpl69 said:
Make it sticky please ......
Click to expand...
Click to collapse
i second that
jpl69 said:
OK here goes. First off Im no developer but thi seems to be where this should be ...... blá,blá,blá,blá,blá,blá,blá,...........blá,blá,blá,blá,blá,blá,blá.
INPUT INPUT INPUT !!!!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
Mdrrrrrrrr
Man... I took the time to actually read all that, maybe you should've made it a little shorter eyh But if what you tell is true, I'd sure like to get a hold of one, come up with the screenies...
I couldn't read it all the way through as I'm not paid by xda devs yet.
I think it's more likely to be the iphoney that runs on windows ce. Looks like an iphone but isn't.
What about the tocuh flo?
How about the touch flow? I cant imagine WM6 on an iPhone with the same amount of touch functinality. You didnt mention that.
i smell a HIPHONE.
http://video.google.com/videoplay?docid=6099350854411826713&q=hiphone&ei=ccwQSKv6CIqUrgLV4cS4BA
My problem with this is that as far as I know, there is no WM device with the same screen/screen driver set, and the iPhone "OS X" uses a different kind of driver system and so it's unlikely to be a true iPhone...
t.Kilgore86 said:
OK here goes. First off Im no developer but this seems to be where this should be posted. Now I know its hard to believe what i'm about to say but as soon as the thing gets here tonite i'm posting pics and video.
Anyway. My buddy stopped by this morning and had a 16g iPhone , pretty sure it was 16. At first I thought he had bought an ipod but when he told me he paid almost 750$ for it and it was a phone I knew he just waisted his money seeing as we have ONLY Alltel in our area. But he blew my mind. He called my phone from it. I was amazed. This is where it gets crazy. I checked it out and its insane! When you power it on it goes to a back screen with "ver1" & "ver2" written in white. If you tap ver1 it goes black 4 about 13 seconds and then pops up a silver apple style wallpaper with a "loading" bar in red across the screen. After around 11 seconds the iPhone home screen kind of fades in the screen.
My first thought was FAKE!!! But Ive messed with a real iPhone enough to know this was THE one and only iPhone. I stared at it for almost 2 hours just checking out every single detail there was. There are a couple things in question here. iTunes was no were to be found period. NO WHERE! Why, don't ask me! Also there were a couple of settings that were useless to Alltel. Probably a couple other things but nothing so significant for a non experienced tech to notice. But every app i tried, along with the internet and phone worked without a single glitch!
I was so into it I forgot about tha "ver2" Choice till he reminded me. So I killed the power and done the same thing with my other choice (how long it takes to cut on was the only thing that i noticed that may be a downside, but once its on you'd never remember!) and right off i knew something weird was up because my buddy had that "HA HA bio**CH" loook. Anyway, it went black for around 12 or 13 seconds just like the first time. Then the same "loading" bar came up but on a green and blue wallpaper. When it finished after about 20 sec, significantly longer, it blew my mind! The same windows mobile start up screen that is on my htc touch was on an iPhone
!!! NO WAY!!!!
Thats what i thought Too!!! after that instead of the alltel animation i'm used to seeing on my htc touch there was an animation of an earth spinning with some rotating rings. it lasted about 7 sec and then pops up a 4 button version of the htc home plug. i about passed out. it was my touch on an iphone! Needless to say i went thru every nook and cranny, run and tested every app & Feature and function from internet to access apps, from the dialer to the home plug functions. And every single thing worked perfect! NOT ONE lockup, or connection loss. The only thing I didnt check was bluetooth or internet sharing.
He explained to me about getting alltel to hook it up. he called them 7 times. The first 6 refused to do it on his pre existing account. Finally the last guy tried it and it worked. He tried to do the *228 programming /activation call twice thru the iphone section and it didnt work for some reason. But on first attempt thru htc dialer it started workin. I knew it had 2 be a fake. but even if it was the performance is twice that of my touch. But when I told him that he actually called apple tech support and this thing really did start out as and is still partially a true Apple iPhone.
Also the thing come with the original box and accessories. It came with I believe 6 manuals. 2 for a touch one sorta iphone quick guide a custom instruction book with around 20 pages and I cant remember the other. inside the custom one it lists two serial #'s.. The one on the phone(original ) & one listed as mobile serial/hex number(the one he gave alltel. He got the thing 3 days ago while on vacation at a small pc store just outside panama city Florida i think he said. The guy told him its the only one he made, and that it will work 4 and gsm or cdma service but we have absolutely no gsm service around here so we cant check that. But like i said i'm no tech. no where close. hes not either. so i don't know how this is even remotely possible!
I've set & played with it for at least 6 hours today and still don't believe it anymore than i believe santa will bring me a wm7 upgrade for xmas but this thing is real. and its the most amazing ppc i've ever seen. its the best of both worlds. it not went unused for more than 5 min in three days and it locked up on the htc stuff 1 time.
by the way it doesnt have the 3d cube either. but som freeware has already been downloaded and works so im guessing everthing will. N e way. Hes willing to work something out and send it to an extremely talented and hopefully trustworthy tech (U.S. ONLY) 2 see if they could figure this thing out and maybe make it possible for others. I want one bad! If your up to it post a reply and ill give you my contact info and we'll get it to you. For everyone else there will be craploads of pics and videos posted 2nite or first thing in the morning. Just waitin on dude 2 get off work.
Don't ask for the stores name unless your flat out interested in being the one 2 tackle this thing. They had only 1 anyway as the owners own personal project so hopefully someone can fig this out. FAKE is not a choice as im now 210% sure its a legit iphone after the customer service. chat. So please guys, need some help here. INPUT INPUT INPUT !!!!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
Sorry, Had to try!
thx for trying
Pretty sure I have a headache now Ha!!!
pretty sure it is the chinese ripoff of the iPhone, as far as I can see, the touchscreen is big, true, but doesnt look as sensitive as the iPhone would be...it also looks like someone decided to redesign a phone with WM6, and steal some apps for xda and put it on the phone
Don't feel like reading it. Cliff note?

My Experience with Replacing the Nexus

Hi all,
This is not so much of a ranting thread (although I am really frustrated), but just a gentle reminder to please check your screen for dust, as well as any other known issues BEFORE rooting. Thankfully, I did that, and my phone had dust under the screen UPON arrival. I got it at 2pm, and returned it to HTC by 5pm.
The other problem is, do remember Google takes no responsibility with hardware related issues. As much as I hate it, find HTC. I had a horrible experience with them, and I just want to share it with the rest of you. Also, I'm from Singapore, just in case.
I got my phone at 2PM from DHL, and was really happy about it (who wouldn't)? I opened it, booted it, and it was really fast. Then I checked the screen. There was not one speck, but at least 5 specks of dust under the screen. I immediately called HTC Singapore's hotline, and it was outsourced to another country (I'm guessing China, cause when they called me back it was +86). I can speak Mandarin, but only barely, and it was really difficult trying to tell them my problem in English. They really tried to help, but the communication barrier proved to be very frustrating. In the end, I was told to go down to HTC Care (at Keppel Bay Tower) to return the phone.
At this point in time, I didn't really want to make a huge fuss or anything. **** happens, I can accept that. All I want now is my phone replaced, as quickly as possible. I reached HTC Care around 4.15PM, but was only served at 5PM. Even worse, the staff at HTC Care Singapore had NO idea what to do with the Nexus One. They told me it was dealt differently from other HTC phones. As a consumer, I seriously do not care. I just want my phone fixed/replaced/whatever. I then waited for 20 minutes while they tried to log into the Nexus One system of theirs or something.
As though that was not bad enough, they had no idea what to collect from me. Some of them said I should return only the phone, while others said the entire box set. In the end, I returned the entire box set. They did not even bother to check the contents inside. Also, the courier service used this time is M3 express instead of DHL, and I was not given any tracking number despite them telling me the order has already been placed.
Also, there were other discrepancies. The phone staff told me to expect it within 3 working days, while HTC Care staff said to expect it within 3 to 5 working days. To be fair to the HTC Care staff, I doubt they were even briefed on what to do with Nexus Ones.
Below is the email I've sent to HTC, although at this point in time I doubt the response will be good:
To whom it may concern:
I placed my order for Nexus One with Google on January 9, and finally got it today, January 15, at 2pm. I understand that weekends are not considered work days, so effectively it took 5 working days to reach, which is reasonable to me.
I opened the Nexus One only to find dust under the screen. Doing a quick search on Google shows that it is a common problem. In fact, I read on some posts that it is considered to be a DOA problem by HTC, as seen from http://www.google.com/support/forum/p/android/thread?tid=29bc1e80107f01f7&hl=en. The first thing I did was to call the Singapore HTC helpline. I had a hard time communicating with them, but they did their best to help. I was told to go down to HTC Care (Singapore) at Keppel Bay Tower. The person on the phone had also opened a ticket for me.
I reached Keppel Bay Tower at 4.15PM, and was only served at 5pm. The service staff were polite but very unsure of what to do with the Nexus One. Apparently, Nexus Ones are dealt with differently from other HTC phones, though I do not see the point of them informing me of that. I have already accepted that there is dust under the phone and instead of making a big fuss, my main aim is to get my phone replaced on a one-to-one basis since I am still within the 14 days.
Once the staff managed to retrieve my information using the ticket number given to me earlier by the person over the phone, I was told I had to return the phone, but they were unsure whether to collect the phone, or the entire box set. In the end, they collected the entire box set. I had been told to expect it within 3 days by the person over the hotline, but the staff at HTC Care informed me that it was 3 - 5 days.
I am now requesting that you replace the entire box set, and deliver it to me within 3 days. In addition, I would like to know why the courier service used
is M3 Express instead of DHL (which was used when I first got my Nexus One). Moreover, I was not given any tracking number to track the status of my delivery, despite the service staff telling me that the order has already been placed.
I find it disappointing that the service staff had no idea what to do with Nexus One cases. It seems to me that HTC does not care because it is not really HTC's phone and more like Google's phone in this case. I hope you understand where I am coming from. It is my first time dealing with HTC's service, and the experience has been a let down. I have always thought highly of HTC's products since my previous HTC phones were all well-built, and I never had to visit the service centre.
I will appreciate if you could get back to me by Monday.
My ticket number, as well as product serial number are as follows:
Ticket No.:
Phone S/N:
Thank you.
Regards,
Click to expand...
Click to collapse
To end it, please remember to check before rooting!
bro sad to hear this from you.
I also got my nexus one today and i notice the screen's bottom left and right corners are making loose noise when pressed with some pressure..
so i used some pressure on the problemic areas for 20secs and so far, no more loose noise..
Hopefully it will prevent my unit from dust..
I have been consistantly checking mine as well. This sucks
melterx12 said:
man now im really going crazy. it seems that everyone is having this problem. I cant seem to find any dust under the screen but what if im just not seeing it??? Whats the chance that my phone DOES NOT have this problem???
Click to expand...
Click to collapse
From what I understand, this is still a problem with a small minority of phones.
People who do not have this problem (as you might have noticed) are not going to be very vocal about not having it.
For the record, I have an N1 and have had zero problems whatsoever, screen or otherwise.
melterx12 said:
man now im really going crazy. it seems that everyone is having this problem. I cant seem to find any dust under the screen but what if im just not seeing it??? Whats the chance that my phone DOES NOT have this problem???
Click to expand...
Click to collapse
Mine doesn't have it either. If you can't see it, then why is it bothering you? Mine doesn't have jam (jelly if you're in the USA) in it either but I'm not going to keep checking for jam.
SC
ScaredyCat said:
Mine doesn't have it either. If you can't see it, then why is it bothering you? Mine doesn't have jam (jelly if you're in the USA) in it either but I'm not going to keep checking for jam.
SC
Click to expand...
Click to collapse
its bothering me because I REALLY want to root but REALLY will go out of my mind if I see this problem after rooting (because my warranty will then be long in the void ). So I want to track this problem down now and some how be 100% sure that my phone is safe.
Wow, this dust problem is become quite large. Small quantities doesn't sound like a good enough example of the problem. I don't have my Nexus One yet, but I do hope - that when I get it soon - the newer models (if they are starting to correct the issue) doesn't have this problem.
melterx12 said:
its bothering me because I REALLY want to root but REALLY will go out of my mind if I see this problem after rooting (because my warranty will then be long in the void ). So I want to track this problem down now and some how be 100% sure that my phone is safe.
Click to expand...
Click to collapse
Well, you either wait for the warranty to expire or you root it before.
If you're really that worried power it off and check it with a magnifying glass. TBH Right now there are 1001 reasons not to root it and only a couple of reasons to root it. Unless there's something you really need/want root for you may as well wait.
SC
I know, I am waiting for now, probably until Cyanogen Mod comes out for N1. However I do not want to wait a year
ScaredyCat said:
Well, you either wait for the warranty to expire or you root it before.
If you're really that worried power it off and check it with a magnifying glass. TBH Right now there are 1001 reasons not to root it and only a couple of reasons to root it. Unless there's something you really need/want root for you may as well wait.
SC
Click to expand...
Click to collapse
exactly i think one of the main reason i root my G1 was to apps2sd....and then some themes...but with this much RAM on the N1 i do not see a reason to root...
DKM119 said:
exactly i think one of the main reason i root my G1 was to apps2sd....and then some themes...but with this much RAM on the N1 i do not see a reason to root...
Click to expand...
Click to collapse
Theres more to root than apps2sd. For example, Internet tethering is a feature I really want and only possible through root.
Since we're talking about rooting here, I just wanna root to upgrade to un-released Android firmwares, themes, changing things inside the phone that aren't possible stocked. There are lots of reasons to root in my eyes, and I really don't care about the negatives.
kozm0naut said:
From what I understand, this is still a problem with a small minority of phones.
People who do not have this problem (as you might have noticed) are not going to be very vocal about not having it.
For the record, I have an N1 and have had zero problems whatsoever, screen or otherwise.
Click to expand...
Click to collapse
Same here. Zero problems with mine.
Also I don't plan to root until the S-ON/S-OFF issue is either resolved or root without unlock is discovered.
melterx12 said:
Theres more to root than apps2sd. For example, Internet tethering is a feature I really want and only possible through root.
Click to expand...
Click to collapse
yeah i undertand you point but is not for everybody...like myself i do have wi-fi at home and at work...so i never used the internet tethering....so for me when i rooted my G1 is was only for the apps2sd and themes....
melterx12 said:
Theres more to root than apps2sd. For example, Internet tethering is a feature I really want and only possible through root.
Click to expand...
Click to collapse
There are always alternative. Although not as elegant of a solution, PDAnet allows you to connect your phone to your computer so it can use your data connection. Works pretty well.
as someone who had to unroot and use the warranty on my rooted G1 like 11 months after I got it, I definitely will not root my N1 when I get it unless there is a way to revert to the full factory settings. I'm not a dev but I have faith they will figure it out though.
I woke up to find this thread now has 3 pages of useless conversation :|.
Anyway, if you take a torch and shine it it'll be obvious if there's dust on it.
I need root cause of Market Enabler and internet tethering. Will update this thread when I get a response from HTC.
That's a truly depressing story!
The warranty situation is the main reason I use to keep myself from buying this phone. Since I had a hardware issue with my G1 that needed to be replaced (stopped accepting USB input, so it wouldn't charge or transfer data), this is kind of a deal-breaker for me.
Not repairing hardware defects because of a software issue is complete bull****.
My contract comes due in November, hopefully by then, HTC will have changed their policy. If not, the phone I buy definitely won't be unsubsidized! I've had good luck just contacting tmobile and saying the phone broke. Since it doesn't work, I'll have to cancel my contract and pay the ETF.....in the past they've given me a good price on a replacement. This probably wouldn't work if I wasn't on contract with them.
I agree and some of these pointless posts have been reported, so please keep this thread on topic.
I have cleaned this thread up so please refrain from from spamming and flaming. (and will continue to do so!)
Greetz.
i may be sending mine in for a repair soon, i have a stuck/dead baby blue pixel.

New HD2 Owner (T9193)

Just a couple quick questions, please.
Ordered a T9193 from AU (Telus ROM, if I'm not mistaken) and it will be arriving in a few days. But with all the knockoffs out there, I'm wondering if any of you have heard anything about the HD2 being a target of counterfeiters. I would think not because of the new hardware and the cost of it, but you never know.
Also, if any of you guys have a 'FAQ for new HD2 owners who are on AT&T', that would be great. Just wondering if there are any settings, ROMs or applications I should be loading up.
Thanks!
Bill, did you get your phone yet and if so, I could use a little help if you've got a little spare time.
Tell Opus I said hi by the way
Thanks
George
George, I'm at your service. How can I help?
Ok boss, here's what I need or have problems with..
"Does anyone have the HTC Touch HD2 T9193?
If so, could you show me what the screen looks like with the fonts set at max size?
There's also supposedly a feature that lets you enlarge the screen 200% and I would love to see some pics of what that looks like 'cause I really have a problem finding a phone where the stuff on the screen is big enough for me to see without glasses.
Maybe someone could do this and put it on a scanner so I can get a good picture to scale? I could then download a pic of an iPhone and scale it to size and compare the two side by side."
My problem is I can't see anything without glasses and the reason I got an iPhone a couple of years ago which was borderline in font size at the time. My eyes have gotten worse since then and besides, I hate the damn iPhone. Worse PHONE I've had.
Great at other stuff but as a phone, it's a piece of $hit!
Funny considering it's got PHONE in the name...
Thanks Bill
George
George, the built in (Windows Mobile) font size control applies only to text in applications, not the text for displays like icons or other informational labels. However, if you can track down a shareware utility called "Advanced Configuration" by Julian Schapman, I believe it has the ability to do what you need. If not, I'm sure there's a tweak for that somewhere around here, and if one doesn't already exist, this is the place to ask to get one done for you.
BTW, my eyes aren't what they used to be twenty years ago, either, which is why I went with the big screen of the HD2. We're in the same boat/
Here's the problem Bill. Ever since I started looking for a good phone some 3 years ago, I've never been able to find something that would give me larger fonts and info.
Screens have always been big enough but the space allowed for a phone number, picture of the person calling or something has always been limited.
I got help a few years ago by Negri Electronics (negrielectronics.com) and they recommended the iphone which WAS a good choice for font size and so on.
Anyway, in iPhone all that was better but still left a bit to be desired because there WAS more space available but lots of it was wasted.
I am now on the lookout for a new phone and again the same problem.
I found the program you mentioned and NOT a word about making stuff bigger... http://www.touchxperience.com/en/applications/advanced-configuration-tool.html
As for getting someone here to write something or hack it, that's all good but I would have to first BUY the damn thing so I can see how software works on it and what if it doesn't work?
The problem is, I have no way of KNOWING that I'll get this resolved
Hell, I posted a thread here asking for help (not this thread, another one but I can't post the link as it won't let me) and still not even one answer. The internet is great but sometimes, it can take AGES to get something resolved
THanks
George
Well I guess your answer is that
the HD2 is as big as you are going to get until they get a phone app for the iPad.
George, it sounds like you haven't seen the HD2 in person yet. The first thing I'd recommend is to find someone who has one (even if it means going to a Tmobile store) and look at the phone in person.
With regard to the Advanced Configuration Tool, if you look under the list for 'user interface', you'll see a selection for: vertical icon spacing, horizontal icon spacing and icon title font size. However I don't know if this will work with the HD2's interface so you'll have to ask of someone who uses it.
I'm willing to bet that what you want can be done. It's probably just some settings in the registry that you can change, or find a utility that provides a user-friendly interface to change settings such as the ACT or BSB Tweaks.
A last resort would be to hire a ROM chef to cook up a basic interface for you which would accommodate your needs. Might cost you some money, but it would get you exactly what you need. Try touching base with the developer of Co0kie's Home Tab and/or one of the better known ROM chefs (look in the HD2 ROM Development forum here) to see if you can find someone to work with.
Other than that, I'm pretty much out of ideas.
The HD2 is in comparaison to for example the Diamond 2 or any other previous HTC phone 'huge'. Font sizes on these previous versions are much smaller.
Once you get used to the HD2 you realize how small those older models' screens and letters really are..
THanks guys.
Then there's the small matter of the 8-900 bucks for the phone but that's another issue.
How much do you think I would have to pay someone to mod this for me and would you possibly have a couple of links for me as I'm not sure even who, what and where these people are?
I will post something on the forum of that advance software site, thanks
By the way, the local stores don't have the 9193 and the other stuff they have isn't working. Dummies only. Eh, dummy phones I mean
George
guiri_too said:
THanks guys.
Then there's the small matter of the 8-900 bucks for the phone but that's another issue.
How much do you think I would have to pay someone to mod this for me and would you possibly have a couple of links for me as I'm not sure even who, what and where these people are?
I will post something on the forum of that advance software site, thanks
By the way, the local stores don't have the 9193 and the other stuff they have isn't working. Dummies only. Eh, dummy phones I mean
George
Click to expand...
Click to collapse
George, be creative here and make your own solution. Here are two choices on how to go about it.
1) Post an inquiry to meet up with someone in your area explaining that because of your eyesight you wanted to see an HD2 in action to see if it's right for you. If you happen to be in the NJ, Southern NY or Norteastern PA areas, I'd be glad to meet with you so you can see mine.
-or-
2) Just go to a Tmobile store, tell them you're thinking about buying the phone, that you have bad eyesight and you wanted to see a functioning unit to tell if it's right for you and you can operate it with your eyesight being as it is. Obviously don't mention that you're intending to go with an AT&T carrier, but then again, Tmobile is a great provider and unless you're in a bad area I see no reason why you shouldn't consider them.
As to finding a chef, just put a post in the ROM Development forum. There are many known chefs such as Dutty, Artemis, Energy and others who may be more than happy to code something for you at a price. How much? I don't know, but hell - they do it for free and post their stuff on the forum here for nothing for the benefit of all of us with nothing asked in return but a good will donation, so I'm sure you can work something out.
Pricing on the phone is steep but you can get a T9193 for about $700. I bought mine from this guy via Ebay for $740-ish delivered to my door, but if you shop around and wait it out, I've seen buyers get them for as low as $600.
http://cgi.ebay.com/Unlocked-HTC-HD...wItem&pt=AU_Mobile_Phones&hash=item4aa0aa52ec
I mean, really - it's not that complicated, unless you're intentionally trying to make it hard on yourself. You'll never get anything if you don't ask for it, earn it, or make your own luck. Just be persistent and you'll find it'll be worth your while, no matter what the end result. The victory is in the trying.
Yep, you're right but all this is new to me.
Other things that I have more experience with, I can find easier but all this is new and I'm a bit lost.
I just want to narrow it down so I post in the right place and so on because some post I've made, I have had NO response too so no matter if I tried, it didn't work.
For instance, I'm looking for this ROM development forum or threads and I can't find it. I'm guessing you're talking about the windows software development forum/section?
Also, I was scrolling down and looking at the phone specific forums and I can't even tell which phone is which. It's not that easy bro. Well, for me it's not.
Some things I'm good at and others, I'm not.
I'm not really that lazy. I do a lot of research on the web but man, it gets tiring when you only get bits and pieces and you're going back and forth. Anyway, I'm just trying to explain. I will continue as I DO need a phone.
Where should I post to find someone in my area?
The local store didn't have one when I was there a couple of days ago.
Thanks
George
By the way, I just called the t mobile store I was at on monday and the guy confirmed that his phone that he showed me was the HD2 and whatever was on his screen, I had a real hard time seeing, even the icons were too small for me to distinguish.
George

HD2 Factory Reset Itself!?

About 10 minutes ago, my HD2 froze up. If you pushed the standby button, the hardware buttons would light up then go out as soon as you released the standby button. The screen would not do anything and just stayed black.
I did a battery pull and when I put it back in, the phone attempted to start up thenfroze and restarted on It's own. I was then greeted by a FRESH install screen as if I had just flashed a new ROM and all my settings are gone. Has anyone ever had this happen before?
Happened to me about two weeks ago...just another one of the oddities of this phone.
That's it?
That's really a HUGE slap in the face from both HTC and T-Mobile to know I laid down some cash for this piece of hardware, not to mention we rack our brains tweaking and fine tuning EVERYTHING about these phones and now the phone can whipe itself at any given moment.
We all laid down money on this phone. If you people haven't already, I suggest you get a good back-up program and back-up often. I've had to hard reset twice after my HD2 refused to accept my password. First time I didn't have a back-up. Second time it was a minor 20 minute fix.
T-Mobile and HTC are working on a ROM update so give it time.
best news i heard all weeek
dkb218 said:
We all laid down money on this phone. If you people haven't already, I suggest you get a good back-up program and back-up often. I've had to hard reset twice after my HD2 refused to accept my password. First time I didn't have a back-up. Second time it was a minor 20 minute fix.
T-Mobile and HTC are working on a ROM update so give it time.
Click to expand...
Click to collapse
AMEN!! they should def make it a little more user friendly and not sooo loaded with junk/useless apps, it wont let me log into market place i just want to get some things like trapster and netflix ie things the fone should of came with, who still goes to blockbuster??!!!
they should def offer a "stripped" version of what ever they decide to release
jiggahj said:
AMEN!! they should def make it a little more user friendly and not sooo loaded with junk/useless apps, it wont let me log into market place i just want to get some things like trapster and netflix ie things the fone should of came with, who still goes to blockbuster??!!!
they should def offer a "stripped" version of what ever they decide to release
Click to expand...
Click to collapse
While I agree it is wise to regularly create backups, I think this is a poor solution for these sorts of issues.
People with a device of this calibur should not have them in the first place. Same story as verizon and the BB storm. Everyone is so hurry to get the latest and greatest on the market they put quantity before quality.
Well looks like it happened to me again. Just 30 min ago...as much as I love the phone...it freaking pisses me off that this sh!t keeps happening. One more time and I'm contacting TMo customer service for a new handset (doubt that would help though).
mine did it. wtf!
Owned the Euro and the TMOUS, and it never happened to either of them.
My wife's HD2 formatted the SD card without any input from her. Weird.
Lesson learned, back your **** up on a regular basis and have a back up of that back up somewhere else just in case. People rely way to much and electronics and think they will never break. I don't care how expensive or nice you think something is, it will break eventually. I deal with these types of people all the time who have super important info that they cannot loose but yet they don't back it up anywhere and freak out when they loose it.
HD2 Reset
This happend to me not more than a week ago. I love this phone to death and put some major tweaks into it to suit me and everything was gone. APPs that I have paid for are now requiring that I repurchase them or provide serial numbers for full versions of them. Man what a slap in the face this was.... then two nights ago I was in town and it pulled up some home screens I have never seen before, I have been through this phone thoroughly and still have yet to discover where these screens came from or how. I cannot get them to come up again but I was very impressed with the lay out and definition of them........
My hopes are that these ROM updates will come out soon and fix these issues, they are major killers for this amazing piece of technology!!!
flash problem
sorry my mistake
This happened to me right now too
I cannot believe this! Google threw this post as first result for my search. I did not notice any kind of strange behaviour in the past 2,5 years. (bought in Oct 2009) Only thing was (after about 1,5 years) that the internal battery have lost the set time and date, but that was not disturbing as I havent restarted the phone so often. Today Ive decided to restart it, and after the reboot ALL of my Sense settings are gone, the phone says that Co0kies Home Tab is not installed on my phone, so I do not have any proper home screen now. Although the memory card is recognized (photos and other data are not missing) and the internal memory of the phone is intact too (phone numbers, messages are available). I cannot believe that something like that could happen with a phone, for which I have spent a huge amount of money... This is REALLY sad, HTC! There is no ROM or any sw upgrade for the phone since about 1,5 years, and in the meantime HTC released at least 20-30 brand new phone models... This is where the profit has higher priority as to serve customers, and (I hope) that this will lead to a massive loss of trust against HTC from all of the customers. This has already happened to me...

A Story Of Revenge:

Background:
I was waiting for the Evo, ever since it was announced. I got it on my lunch break during work (Which turned out to be 2 hours because of the sprint servers). I loved it.
Situation:
I was playing basketball when someone must have taken it out of my bag (I think it was right on top and possibly visible). I realized it probably 15-20 minutes after it was gone. I confronted the group of people and told them that I just wanted my phone back. Didn't care if they stole it, I wouldn't report it, just wanted it back. They all denied it.
I went home, more pissed than I've been in a while. I called sprint and told them my story. They said unless I had insurance (Which I'm getting in the future BTW), I was SOL. I told them to cancel my service, and I'll go back to t-mobile.
A day went by, and I started checking Craigslist to see if anything popped up. Well something did pop up. I called the people, and asked if they had the box and everything. They said they just got the actual phone for a gift. I contemplated arranging a meet up with my friend and them, and have some bats and golf clubs with me, but I decided I didn't wanna get arrested, or sued, or leave myself legally liable in any way. So I went to the police station.
I met this very friendly and nice cop outside and told him my story. He must have liked me, because he took me in, reported my item as stolen, and then I explained about the craigslist ad.
He took a look and agreed it was fishy. I told him if I could just get my hands on the phone and check the serial numbers, I could see if it was my phone or not. So, he grabbed his friend and they both took on the case (A sting operation for a phone!).
Well 12 hours went by and I was sweating because I didn't know when it was going down, or if the guys had sold the phone to someone else. Well my friends all called the phone number listed and asked if it was still available. They said that someone was looking at the phone right now. That was it, if it wasn't the cops, then I'd never get my phone back.
Well sure enough an hour later, I get a call from the cop, and he said they got my phone back. Told me never to go back to that court again. I'll have to testify, but I get my phone back in a few days.
I am probably one of the luckiest Evo Owners ever! Now just gotta get my phone reactivated... Hope there won't be too much of a problem there.
=)
Good story bro.
Show up to court and testify. Don't let the POS get away with it. If he gets away with it, it will teach him that stealing doesn't carry consequences.
I wouldn't post this online. Just sayin.
ok am not a good reader hehe so hmm who sstole your phone? scare the crap out of them for stealing!
Damn, talk about luck. The phone gods are looking down upon you dude. Nice. Testify and teach them to never steal again. Unfortunately once a thief, always a thief as the saying goes. I would take the cops advice and never go back to that BB court again. Congrats though.
nice! good police do exist
In the future you should install WaveSecure It'll let you track your phone and remotely wipe it among other things.
Awesome story!
Sad thing is you wont be able to play ball on that court again. =(
P_Dub_S said:
In the future you should install WaveSecure It'll let you track your phone and remotely wipe it among other things.
Click to expand...
Click to collapse
I have MobileDefence. What is WaveSecure like?
Cool that you got the phone back man.
To all those who say "Too bad you can't go back to that court again", why would the OP want to anyway? Obviously the type of crowd there is trouble. I wouldn't go play there again if my stuff was robbed and I never recovered it. I wouldn't be able to play having to check my stuff every two minutes knowing what happened the last time. Just sayin'.
P.S. -This is coming from a guy with a main source of exercise from Sony, Nintendo, and Microsoft.
Awesome, exactly the same happened to me with my hero, december last year. Except it happened during my gym class at school, my father found it on a local auction site, and then left with a friend to confront the guys.The IMEI matched, ofcourse, and i got my phone back. Sad thing is that the douche who stole it, was a guy in my class, and even worse is the fact that he and his companion got of with a warning. Had to see him every single day for half a year.
I bring only the bare minimum when I go to the courts. Keys, ID and a bottle of water. A lack of cash ensures that I don't spend it splurging on impulse food after playing and that I head straight home. Lawl.
AcIdC0R3 said:
I have MobileDefence. What is WaveSecure like?
Click to expand...
Click to collapse
I've used both, mobile defense's web interface seems to be slightly nicer, but not much difference, they have almost identical feature sets. The only real difference is that mobile defense SMS for turning on tracking originate from the US. And Wave Secure SMS originates from Asia (can't remember the country) the reason this makes a difference is that wave secure costs you 20 cents every time you use it to do anything. I would stick with mobile defense. If you have wave secure all setup it's probably not worth switching either unless you track your phone or alarm/lock it often.
I am not sure if Android offers a tracking app. I use one on my TP2 and I don't care what they do with the phone because it will provide me with the exact location to share with the cops if necessary.
One SMS with my code and my phone lets me know it's location.
hunterintustin said:
I am not sure if Android offers a tracking app. I use one on my TP2 and I don't care what they do with the phone because it will provide me with the exact location to share with the cops if necessary.
One SMS with my code and my phone lets me know it's location.
Click to expand...
Click to collapse
Did you read the thread? The posts right above yours mentions mobile defense which does exactly that.
Awesome that the OP got his phone back
I've use Mobile Defense since the day I got my myTouch with only one problem. They send a text from an e-mail that has mobiledefense in the name! Like, come on, don't be THAT obvious! You should get it from a real number saying like "hey baby" or something. A phone tracking app is invaluable to anyone who owns a phone like this, though.
As for OP, you are bigger man than I. Of course, I have a family riddled with crime (blood and in-laws) so the whole "beat the hell out of you" thing is pretty much drilled in at this point.
Thanks for sharing your story. Glad you got your phone back.
I actually flew to LA just after I got the phone (canceled online pre-order and stood in line so I can have it for the weekend). Went to play basketball with my brothers, and was worried about my phone being stolen, maybe I can blame losing that game on that...
I usually leave my stuff behind the basket pole, no chance of someone getting near my things without me seeing them, and the pole protects it from someone stepping on it.
I had my very first cell phone stollen. I was a senior in highschool and got a pretty decent job and wanted a phone. I got that nokia that everybody had 8 years ago (the one with the flashlight on top). I went to the pool for swim practice and came back and my phone was gone! I called it from my buddy's phone and the DB answered and said, sorry dude! Next time bring a lock! And hung up... I called ATT and reported it. They said because it was a cheap POS phone, there really wan't much they could do, but the guy gave me a discount on the same phone (I think I paid like $40 or something) so it was all good in the end.
I guess some people just need phones more than others! Teach this guy a lesson. Don't back down and maybe he'll think twice before he tries and steals someone else's $500 investment
Glad you were successful!
p.s. The first time I read the story, I thought the "court" the cops told you to stay away from was a "Court of Law" and not a basketball court. I was like, dang, cops don't want you to come back to the court (of law)? That's messed up!

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