Help - Random Reboot Problem - X Style (Pure) Q&A, Help & Troubleshooting

This is an ongoing, intermittent and devastating problem I have. My phone will be working perfectly fine, then all of a sudden it will randomly reboot. Then it will work for a few minutes or hours, then randomly reboot again. Then for a shorter time and reboot again until the phone basically can't even get through the bootup process without rebooting. It will be essentially bricked for anywhere from 1/2 a day to nearly a week (though it usually manages to get to working for 15 minutes at a time for most of the week. Then, all of a sudden and for no reason I can tell, it will just start working fine again for anywhere from several days to a month. This has been going on for at least 6 months.
It reboots during any manner of activities with the most common being phone calls, texting (I usually use Handcent Next SMS), anything with the keyboard (stock), browsing, swiping on the home screen, etc.. Really anything causes it, including it just sleeping with the screen off. The same problem occurs when in Safe mode, with or without the SD card (using as just extra storage, not phone memory), and with or without the SIM. It doesn't matter if it's plugged in or not. I have noticed what seems to be a greater tendency for rebooting to occur when the battery is low.
I am on T-Mobile (if that matters in any way for OTAs and such) and running the stock ROM without root. I'm about to try a factory reset but that has not been a permanent solution in the past.

so I just did the factory reset and it rebooted during the initial phone info setup (select your language, etc.)... I think it's toast... Does anyone know if this is the sort of thing that can be repaired for <$100 or should I just buy a new phone from ebay?

Related

Temperamental...

My G1 has recently started playing up. The problems first started with cyanogen 4.1.9999 - it would loose signal, but a reboot sorted this out and it may only happen once every two or three days if that. It was an unstable ROM, no biggy.
But then one day, after rebooting, it got stuck at the android screen then just turned itself off. This repeated several times before it just wouldn't turn on. I left it for a while and tried again later, it turns on, boots but no signal. Rebooting did nothing.
I reflashed (without wiping) cyanogen 4.1.999. and everything seems okay. But then the phone started crashing and rebooting rather a lot, and rather unpredictably. So I wiped, flashed the ADP rom and then cyanogen 4.2.1 rom. This process was a massive brainache - plugging in the usb cable managed to crash the phone within 2-5 min guaranteed, it automatically rebooted.
So here I am. Cyanogen 4.2.1 - after a complete sdcard format, wipe, ext3 repair and flash. The problems still persist! But it's temperamental, a lot of the time I loose signal still, it often reboots itself and hates anything plugged in the usb when it's turned on - making charging the thing awkward.
I used the log collector app to get these logs
http://nopaste.info/17b5351296.html
http://nopaste.info/2e98b9d044.html
At some point during those logs, the signal is lost. The log collector doesn't seem to retrieve a very long backlist, these were taken minutes apart but don't overlap, so I haven't caught a crash. I'm not sure if there are better ways to view logs/debug?
But it's all very temperamental. Occasionally it boots up and life is fine. But more often than not it will loose signal and reboot itself somewhere along the line.
Has anyone come across anything like this before? When it looses reception if I manually try an connect to a network it will say
"This SIM does not allow a connection to that network"
Click to expand...
Click to collapse
I've read that could perhaps be a problem with the sim... but the sim wouldn't cause reboots would it?
Any advise would be great. I bought the G1 off ebay just under a year ago, so no warranty.

I had two total freezes today

I had my Surround lock up twice today requiring me to remove the battery. Once while searching in the marketplace and another when I was typing in a text message. Anyone else have any freezes yet?
I'm only on day 2 with mine, but so far no freezes here.
i've had mine since nov 8th and i haven't had any freezes yet. has it done anything else?
I had a couple freezes 2 days after buying it requiring me to pull the battery once, but other than that, its been running every day since then without a reboot just fine.
I did install several applications from the marketplace which did not work until i booted the phone so perhaps that had something to do with it. Made me wish for a stylus and a reset switch though! Some things never change...
Mine just froze one time after downloading a program and I think it had to do with low signal strength so the download hung then the phone was frozen. Other than that smooth as can be.
Wingnutt54 said:
Mine just froze one time after downloading a program and I think it had to do with low signal strength so the download hung then the phone was frozen. Other than that smooth as can be.
Click to expand...
Click to collapse
I've had the Market freeze a few times on me too, but that's it so far...and I did pull the battery
Ive got a new one for you. The microphone on mine stopped working.... I was in the middle of a call and I could hear "hello...hello..." but he couldn't hear me. I did a power cycle and still no go. So I took the battery out and restarted it and it decided to work again. Now the battery was pretty low, but not dead you think that the noise cancelation crap in the phone could stop working with a low battery?? That was a new one for me
Constant Freezes and Reboots
Mine began locking up after I installed about 20 apps in one day. Then it would randomly reboot itself. Then it got bad, It would reset to default: no apps installed, no accounts, no contacts. But the wierd thing is, randomly it would come back with all my settings. I contacted HTC throug email and got a reply within 20 minutes. Told me to do Hard Reset because OS got corrupt somehow. Hold Volume Up & DOWN while powering ON. Options come up on screen to Hard Reset. I have since reinstalled every app as before and it works flawless now. Loving my Surround!!
I had my first reboot today, I was typing in a text message and it hung on the letter "I" then when dark after 30 seconds or so. It immediately botted back up and has been fine ever since. Strange...

[Q] A500 has developed freezing "issue"

Hello,
ok, I gave up on moving APPs to external SD on ICS 4.0.3...
Here is my new issue in a nutshell....
I updated to ICS 4.0.3 with no problems and everything worked fine for months. Within the last month, the tablet has developed a random problem, usually 30-90 seconds after it boots, where it may or may not freeze up (i.e. the screen is unresponsive) and I have to turn it oss and reboot and hope it doesn't happen again.
Sometimes this happens one or two times in a row and then its fine, sometimes it will happen five times or more, and then the next boot it is fine, sometimes it works fine on the first boot.
I have removed all kinds of apps and media to make sure I have lots of room and curently have about 5G free. but that didn't fix the issue.
I looked into the GPS txt files being left behind and made sure they are removed regularly, but that doesn't help the issue.
I used a Device Info APP to display what is going on when this happens, and while it doesn't show any APP or process I can see as the culprit, the CPU is being maxed at 100%?
It also seems to have "something" to do with the WiFi, as when it "locks up" the WiFi icon in the tray goes away and when I go to settings it seems stuck trying to turn off the WiFi. But at other times then the WiFi is working fine?!
Also, sometimes if I let it go to sleep for too long, when I wake it up this will happen..
SO... anyone got a clue what this could be?!

[Q] Phone Randomly Becomes Unresponsive

So I've attempted to debug this best I could but I've come up with absolutely nothing thus far.
About a month ago, I'd say, I started having very infrequent complete lock-ups. I'd pick up the phone and try to turn on the screen and nada. It would still be running as the notification LED would sometimes pulse according to my Lightflow settings. Plugging it into my computer, it appeared as an unrecognized device and adb wouldn't be able to get anything from it. I've never had this happen while I was actively using the phone, mind.
Holding down the power button until it force shuts down and rebooting it works just fine, but it's a bit annoying and worrying to have it go blank every few days. Once, it was even completely working but the touchscreen would not respond regardless of what I tried.
I since did a factory reset, thinking it might've been a kernel issue (I was running on faux's kernel) and it went fine for a week but it just did it again... And this is on stock 4.4.2, rooted, without any new app in a long time (ie. I can't think of an app that I'd have installed when the crashing started).
Any ideas, short of writing it off as the occasional problem and planning on a much earlier replacement than initially expected?

[Q] Troubleshooting Samsung XCover 2 (GT-S7710): Cannot wake up phone

I'm having a sporadic problem with my xcover that i cannot diagnose. It happens very randomly, sometimes a few times a day, sometimes only 1 time in weeks. The phone functions normally and at some point i cannot wake the screen anymore, and then shortly after it freezes to the point that i need to hard restart it. So when this happens, none of the buttons do anything, so for example if i get a call the phone will ring for a bit with the screen black, me unable to do anything, then after a few seconds it freezes (if i try to call me it goes to voice mail) or if the alarm sounds i cannot stop it only if i pull out the battery, it just keeps playing at full volume with a black screen which is not responsive to the touch.
It's very frustrating that i cannot save any logs because i have to restart the phone in order to use it, and by then the problem is gone. I eliminated all the apps, so its not an app causing this. And its absolutely nothing specific that i'm doing to it. One time i just woke it up, unlocked it, looked at the clock, locked it, and when i went to wake it up again after 2-3 minutes, nothing, gone, completely unresponsive. Also, if i plug it in it makes the sound that its charging. Waiting does nothing, i tried to let it be for more the half an hour and its still the same. And it goes without saying battery is draining a lot faster when its in this 'dead' mode.
The rom with which it happens is the pre-rooted S7710XXAMB6_S7710OXEAMB3-20130713 stock rom.
Anybody has any clue?
alex_Rsa said:
I'm having a sporadic problem with my xcover that i cannot diagnose. It happens very randomly, sometimes a few times a day, sometimes only 1 time in weeks. The phone functions normally and at some point i cannot wake the screen anymore, and then shortly after it freezes to the point that i need to hard restart it. So when this happens, none of the buttons do anything, so for example if i get a call the phone will ring for a bit with the screen black, me unable to do anything, then after a few seconds it freezes (if i try to call me it goes to voice mail) or if the alarm sounds i cannot stop it only if i pull out the battery, it just keeps playing at full volume with a black screen which is not responsive to the touch.
It's very frustrating that i cannot save any logs because i have to restart the phone in order to use it, and by then the problem is gone. I eliminated all the apps, so its not an app causing this. And its absolutely nothing specific that i'm doing to it. One time i just woke it up, unlocked it, looked at the clock, locked it, and when i went to wake it up again after 2-3 minutes, nothing, gone, completely unresponsive. Also, if i plug it in it makes the sound that its charging. Waiting does nothing, i tried to let it be for more the half an hour and its still the same. And it goes without saying battery is draining a lot faster when its in this 'dead' mode.
The rom with which it happens is the pre-rooted S7710XXAMB6_S7710OXEAMB3-20130713 stock rom.
Anybody has any clue?
Click to expand...
Click to collapse
Same thing happen to me. I have stock rom S7710XXAMB5
What shuld I do?
also same problem
my XCover2 has the same problem. Last Week 2 to 4 times a day.
Maybe I try to reflash....

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