Database Users

[Q] HTC magic possible broken screen?

Hi everyone,
I might have broken the screen on my HTC magic (sapphire) but i'm not completely sure. The screen does not show any signs of cracking, however shows a static screen of red green and blue horizontal lines (ill provide a picture). It is clear the phone still boots as it responds to touch (the vibrator goes off when I tap what would normally be my lock screen). Interestingly, the phone battery drains almost instantly (within 30 seconds) from a full charge and the processor gets warm, however, if I disconnect the screen it will remain on for a normal amount of time (vibrates, so I know it actually turned on, but no red light indicates battery is low).
So can anyone provide a diagnosis and possibly how I might be able to fix it? I appreciate any help.
Thank you.

I am not sure about your symptom. However, I found my htc magic had a vertical line last year but display ,multitouch, everything work fine. Luckily, it was in warranty, after I sent to the htc service center, they replaced my screen and the problem gone.

Thanks for the reply, did your screen look like the photo I provided of mine?, or was it just a single line through? I had a look on ebay, screens are only about $30 and by the look of things, not too hard to fit. However I am a bit hesitant as I cant be sure that the screen is the problem, because there's no signs of cracking, its just perfectly straight red green and blue bars vertically down the screen, which seems to me (i am far from an expert) like the screen isn't broken, the signal going to the screen is, also and it seems weird that the screen would cause the processor to heat up so much and drain the battery so fast. Anyone else with any ideas?

Screen stopped working, burning out?

SO Sunday morning I wake up and my phone has been on charge all night, its 100%, I unplug the phone and about 10 minutes later its very hot and at around 60% battery. So to stop this I go to turn it off and start seeing these red "bubbles" under the screen like water but its the LEDs turning red. I have never dropped the phone or put it under water. Its a hot day as it is and about 5 hours later I turn the phone back on and its fine for around 15 minutes watching youtube videos, it then starts flashing black, like the whole screen shuts off for half a second and comes back, still sound playing, about 5 minutes later the phone starts glitching out and the pixels on the right hand side start turning red (no link) like so. Then the phone starts jumping between that and this ( no link ) which happened for around a minute and since then the phone screen is just black and doesnt display anything but the phone is still active and had feedback on the screen such as touch vibrations. Really want to know whats happened and why if anyone can help

Probably a hardware defect that will be covered under warranty. But possibly a software problem that's causing the cpu and gpu to run really hot. You can try booting into safe mode to see if that makes a difference:
Shut the phone off and let it cool down.
Boot into safe mode: https://www.google.com/search?q=gal...rome..69i57.3932j0j7&sourceid=chrome&ie=UTF-8
Use the phone for a while, and see if the problem reoccurs. (Your 3rd party apps will be disabled, so you won't be able to use them, but you can do other things.)
If this seems to solve the problem, delete any recently installed apps, or factory reset the phone, and see if the problem stays resolved. If so, add your apps back in a few at a time, so if the problem reoccurs you'll have an idea what caused it.
If none of this solves the issue, it's a hardware problem.

My wife had EXACT same problem. Backup everything while you can as my wife's phone died few hours later. (no display at ALL - digitizer was working fine though - so could shut down, etc). Symptom also was that when you reboot, it will display the boot up screen just fine, but as soon as all white screen was able to display, display will just die, etc. Pressing power button repeatedly would eventually turn on the screen but color would be off and simmering, etc.

[Q] Overheating and Boot loop

I bought the Xperia X compact thinking that it is going to be a decent phone, i received the phone only last week and it had experienced a 'catastrophic' issue. The phone started overheating at random times, during phone calls, browsing and taking photos; i know that the phone cpu is working and it will cause a slight heating but the heat from the phone was too hot that i can't touch it anymore with bare hands. During the overheating the phone then resets itself and starts bootlooping continuously non stop until it runs out of battery. So plugging in the charger after the battery is completely flat (it hasn't turned on or off for several hours), the phone heats up again to a point where you cannot touch it again while the red LED turns on and off and then the phone starts to loop again. The starting boot screen is also messed up as well, i have no idea what to do with it except returning it.
The phone is stock untouched and has not been dropped, my concern now is if i get a replacement will there be a chance that it will do the same heating issue again. I know at the moment the full sized X is having an overheating issue as well when the camera is turned on, could this be related.
Any suggestions on what i can do or has anyone experienced this issue

zero_ap said:
I bought the Xperia X compact thinking that it is going to be a decent phone, i received the phone only last week and it had experienced a 'catastrophic' issue. The phone started overheating at random times, during phone calls, browsing and taking photos; i know that the phone cpu is working and it will cause a slight heating but the heat from the phone was too hot that i can't touch it anymore with bare hands. During the overheating the phone then resets itself and starts bootlooping continuously non stop until it runs out of battery. So plugging in the charger after the battery is completely flat (it hasn't turned on or off for several hours), the phone heats up again to a point where you cannot touch it again while the red LED turns on and off and then the phone starts to loop again. The starting boot screen is also messed up as well, i have no idea what to do with it except returning it.
The phone is stock untouched and has not been dropped, my concern now is if i get a replacement will there be a chance that it will do the same heating issue again. I know at the moment the full sized X is having an overheating issue as well when the camera is turned on, could this be related.
Any suggestions on what i can do or has anyone experienced this issue
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Never had an issue or heard of one at all with the X Compact thus far. In fact most people comment on how it doesn't get as hot as the Z5 Compact due to the different chip. I have used mine to watch full length films at times and haven't noticed any heat issues at all. While I don't use my camera often I have used it to record small videos in the 5 to 10 minute range and didn't notice any change with temperature in the phone. Sounds like you got a dud and if it's getting that hot it could be a defective battery. I would just return it for another one.

zero_ap said:
I bought the Xperia X compact thinking that it is going to be a decent phone, i received the phone only last week and it had experienced a 'catastrophic' issue. The phone started overheating at random times, during phone calls, browsing and taking photos; i know that the phone cpu is working and it will cause a slight heating but the heat from the phone was too hot that i can't touch it anymore with bare hands. During the overheating the phone then resets itself and starts bootlooping continuously non stop until it runs out of battery. So plugging in the charger after the battery is completely flat (it hasn't turned on or off for several hours), the phone heats up again to a point where you cannot touch it again while the red LED turns on and off and then the phone starts to loop again. The starting boot screen is also messed up as well, i have no idea what to do with it except returning it.
The phone is stock untouched and has not been dropped, my concern now is if i get a replacement will there be a chance that it will do the same heating issue again. I know at the moment the full sized X is having an overheating issue as well when the camera is turned on, could this be related.
Any suggestions on what i can do or has anyone experienced this issue
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Click to collapse
never heard of it either, this phone runs VERY cool (25-37 degrees Celsius max) depending on load and surroundings ofc. i never noticed any real temp differences in my hand while browsing, watching video, using the cam or making calls either. never rebooted itself no matter how much I pushed it either.
sure sounds like a faulty battery, those can be quite dangerous if you cant even touch it I would turn it off, put it in the sink overnight and return the phone asap.
edit: I can see from the pic it even affects the screen, as I have never seen it reported before seems like one of those 1 in a billion battery you sometimes hear about in any electronic device today that uses lithium batteries from ecigs to laptops. again be careful when a battery acts like that, don't provoke it anymore, get a replacement and I am sure you wont have any trouble.

Yeah, I'm trying to return it, i bought it through a local online store. The support team of the store has one of those basic checklist over the phone/emails (turn off/on, factory reset, remove google acc) and then once the checklist does not resolve the issue it gets escalated then i can send it back.
The problem was that they were insistent that it can be solved by factory reset, i had to keep reinstating that the phone just shows the logo for not even 1 seconds and it turns off again; I can't even get to recovery or bootloader menu. On top of that I cannot charge it at all either; when the charger is plugged in the phone tries to display the battery percent charge but it just shows green lines like the picture and then turns off again. Very frustrating. In the end they accepted the return and quoted 3-4 weeks before they can confirm if anything is wrong with it. Its very disappointing and just unlucky of me if this issue is 1 in a million.
realtuxen said:
never heard of it either, this phone runs VERY cool (25-37 degrees Celsius max) depending on load and surroundings ofc. i never noticed any real temp differences in my hand while browsing, watching video, using the cam or making calls either. never rebooted itself no matter how much I pushed it either.
sure sounds like a faulty battery, those can be quite dangerous if you cant even touch it I would turn it off, put it in the sink overnight and return the phone asap.
edit: I can see from the pic it even affects the screen, as I have never seen it reported before seems like one of those 1 in a billion battery you sometimes hear about in any electronic device today that uses lithium batteries from ecigs to laptops. again be careful when a battery acts like that, don't provoke it anymore, get a replacement and I am sure you wont have any trouble.
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zero_ap said:
Yeah, I'm trying to return it, i bought it through a local online store. The support team of the store has one of those basic checklist over the phone/emails (turn off/on, factory reset, remove google acc) and then once the checklist does not resolve the issue it gets escalated then i can send it back.
The problem was that they were insistent that it can be solved by factory reset, i had to keep reinstating that the phone just shows the logo for not even 1 seconds and it turns off again; I can't even get to recovery or bootloader menu. On top of that I cannot charge it at all either; when the charger is plugged in the phone tries to display the battery percent charge but it just shows green lines like the picture and then turns off again. Very frustrating. In the end they accepted the return and quoted 3-4 weeks before they can confirm if anything is wrong with it. Its very disappointing and just unlucky of me if this issue is 1 in a million.
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yeah I gotta say you are unlucky man
the phone is quite cool for a 28nm processor device, I only had one time overheating restart after playing telltale batman game for about 30 minutes and that game is a seriously heavy game so that was something normal...

I have a few of these from various regions and they all run perfectly, I would send it in for sure or exchange it

If you're in Europe you have two weeks to return it for receiving your money back (web / purchase on distance) . I would send it back for them for refund or a working XC. This is not your problem, but theirs. Return it today. After two weeks they get the chance to repair and leave you without phone.

zero_ap said:
Yeah, I'm trying to return it, i bought it through a local online store. The support team of the store has one of those basic checklist over the phone/emails (turn off/on, factory reset, remove google acc) and then once the checklist does not resolve the issue it gets escalated then i can send it back.
The problem was that they were insistent that it can be solved by factory reset, i had to keep reinstating that the phone just shows the logo for not even 1 seconds and it turns off again; I can't even get to recovery or bootloader menu. On top of that I cannot charge it at all either; when the charger is plugged in the phone tries to display the battery percent charge but it just shows green lines like the picture and then turns off again. Very frustrating. In the end they accepted the return and quoted 3-4 weeks before they can confirm if anything is wrong with it. Its very disappointing and just unlucky of me if this issue is 1 in a million.
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Click to collapse
Oh how annoying and unlucky No factory reset or anything can fix that problem. Sorry for being a little late but have you tried going to a Sony store? I dunno but they *should* be rather interested in resolving your problem directly as a bad battery is rather serious.
Also if you live in Europe the above is true, they are obligated to give you a refund or new phone within 14 days.
It's not supposed to be hot in any way. I tried stress testing the processor and rapid charging mine and the battery sensor reading never got over 36C which can barely be felt. Also it never throttled back or affected stability.
@Kianush, I seriously doubt that overheating caused the restart after playing a telltale game. It's more likely a coincidence of things/bug in the game. Also its clear that it is the battery that is at fault here, it's impossible for the sd650 to get so hot that you can not touch the phone and burns the board and/or screen.

The store finally got back to me, parts of the motherboard had burnt up from possible overvoltage of the battery. I am trying to get the refund for the device at the moment. Just unlucky i guess.
realtuxen said:
Oh how annoying and unlucky No factory reset or anything can fix that problem. Sorry for being a little late but have you tried going to a Sony store? I dunno but they *should* be rather interested in resolving your problem directly as a bad battery is rather serious.
Also if you live in Europe the above is true, they are obligated to give you a refund or new phone within 14 days.
It's not supposed to be hot in any way. I tried stress testing the processor and rapid charging mine and the battery sensor reading never got over 36C which can barely be felt. Also it never throttled back or affected stability.
@Kianush, I seriously doubt that overheating caused the restart after playing a telltale game. It's more likely a coincidence of things/bug in the game. Also its clear that it is the battery that is at fault here, it's impossible for the sd650 to get so hot that you can not touch the phone and burns the board and/or screen.
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S7 Edge screen issues - HELP ME!

Hey Guys,
My release edition S7 Edge started acting up last Sunday. As I was using the phone, it noticed the display to have strange, colored barcodes appearing as smudges on the screen. Pink/purple seems to be the dominant color type and they are most severe when texts are displayed on screen. The phone seems to get hot quicker than normal, and gets hotter than normal when under toll. The screen usually DOES NOT TURN ON AT ALL when the phone is warm/hot. Everything about the phone still works, all functions work.
It has been a few days since I encountered this issue and it has not subsided. What I did noticed is that if the phone was hot and the screen does not turn on, I could cool down the phone externally via air conditioning vents and it would turn back on when its cool enough. The barcode artifacts are also less prevalent, to non-existent when the phone is cold to touch.
I initially thought this to be an display panel issue that needs replacing. Out of warranty repairs is going to be about CAD $340. With the cooling down work around, I am hoping it may be a less expensive to fix issue.
What do you guys think? Help me out!
TL;DR. Phone started having pink and purple barcodes all of a sudden. Works perfectly with the barcode. Display wont turn on when warm/hot. Everything is back to normal if the phone is cool/cold to touch, until it starts warming up due to usage.

galaxy s5 display issues

My galaxy s5 started acting up a month ago. The screen will flicker green/yellow then go black, or stay black entirely. It got a lot worse recently where it will only work hitting the power button 1% of the time. Is this a hardware issue? Or software?
When the screen dims before sleep, it spazzes out too. I've noticed it works better when it warms up from charging too. But still fails to display way too much. It still registers touch when black. I replace the battery a few months ago BTW.
If the device has no hope, can you guys reccomend a good cheap phone?

Put your phone on max brightness & set your phone to never turn the screen off
Leave your phone screen turned on with max brightness for a at least a few hours
If that doesn't solve it then you may need a new screen - it is a hardware fault on these devices with these types of screens

If I were you I'd also follow the advice of
TheFixItMan said:
. I'd make sure to run a slideshow in your gallery while having your screen at max brightness though as this may reduce the risk of having burn-in on your screen.
If all fails you could buy a new display for your S5. I did so myself recently as I kept having "snowstorms" on my display when I turned my phone/ the screen on. Worked for me, managed to get a new and genuine one from a reputable seller on eBay. Hope you won't have to resort to the latter though.
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@TheFixItMan thanks for the advice, I tried it last night, and it didn't improve at all. Is there any possibility that the device isn't giving the screen enough power? Because I have better success when its plugged in. What do you think caused this to happen after 5 years?
@James160103 Thanks, I tried it and it didn't work. I'm exploring all my options. For $10 more then an OEM gs5 screen, I can get a gs7.

Perhaps it's got something to do with your new battery then, did you buy a genuine Samsung battery? How about sticking the old one back in and seeing if that makes a difference?
Also try using a genuine Samsung power adapter and charging cable.
It's worth a try anyway. Let me know if that made a change.
If it doesn't help you could remove the screen from the phone and press the flex cable from the digitizer downwards to see if it might be a loose connection between the motherboard and the screen that's causing the problem. I'd try that as a last resort though as you could damage your display in the process (replaced the screen myself and managed not to break anything, did it for the first time). There's lots of videos on YouTube (I recommend JerryRigEverything) that could help you out.
While this is unlikely, you may want to try before buying an S7.
Also, try booting into TWRP and playing around with the brightness settings and turning the display on and off again to see if it's some bug with the OS (again, unlikely but it's worth trying).
Please let me know if any of the oprions worked for you or made a difference, cheers.

@James160103 my old battery can't hold a charge, so I disposed of it. My new one has been fine for a few months without any problems. As far as a charger, I have a better charger then the stock, and a thick gauge nylon wrapped cord, that's been doing fine for the last 2-3 years.
The whole display issue isn't just on the OS, when I boot normal or into recovery it stays black, or flickers for a split second.
I did notice that if I hold it in front of my car vent, with full heat. Once its warm it seems to work, just until it cools off. I'm guessing its a hardware issue at this point, but I'll try to check the connection.
Thanks for your help

Facing this exact issue. It has gotten worse now.