Phone charges only after reboot - X Style (Pure) Q&A, Help & Troubleshooting

It doesn't recognize the charger when plugged. Any charger.
When turning the phone off, it immediately recognize the charger by showing the white screen with the battery drawing, and the TurboPower %XXX below it. when then rebooting the phone, it charges with no problem till battery is full.
If I unplug the charger when the phone is on and charging, and then plug in the charger back again, the phone again doesn't recognize the charger and will not charge, and I again need to reboot.
I've calibrated the battery twice with an app from Google Play, but it didn't help.
Any ideas?
It's Moto X Pure 2015, stock.

Looks like the problem is with the 25W Motorola charger, the original one that came with the device. Seems like it messes things up. When I charge with tronsmart wall charger or tronsmart car charger, the phone chargers almost every time,even when unplugging it several times from the device.
But when I first charge with the Motorola charger, unplug it, and then connect the tronsmart - the tronsmart won't charge.

Eventually the charging port was replaced by the local service center.
No issues now.

Related

Battery/Charging Problems

I just recently bought a wall charger since I lost the original one a while back. I've been charging via USB this whole time (maybe 6-8 months now). Anyway, when I charge with the wall charger, it'll say 100% and the green light would turn on (instead of the orange/amber for charging) so I assume that it's done. As soon as I unplug it, it drops maybe like 20-30%.
Is this a problem with the charger? Or the battery itself? I don't think it's battery since I've never had this problem when I would charge via USB. Could it be that my phone's just not used to being charged with a wall charger? Maybe because it's being charged faster with the wall charger that it's "used to" with USB? Any thoughts would be great.
No there's nothing wrong with your phone,if it gets charged via usb,then its fine.Fault is with your new wall charger,is it compatible with your phones specifications ? is it the original recommended or from other third party manufacturer ?. Wall charger must output a charge of 1.0 amp to fully get the pda battery,less then 1.0 amp will not charge the battery. Check this out,ok
Cheers!

Charging Problems

My phone won't charge from a mains charger, it will charge from USB (Very slowly) and an in-car charger but not from mains. I bought another charger just to check that it wasnt the supplied HTC charger being faulty, and that doesnt work either. When i plug the new charger in the wall the charger lights up, when i plug it into the phone it doesnt light up.
The phone will charge fine from USB and the car charger, but when the phone is turned off it wont charge from USB. When i got the phone i thought i had charged it from the mains for 4 hours like the manual said, but im now thinking that it didnt charge as i didnt notice the LED lighting up. I'm wondering if by not charging it properly the first time i have damaged the battery.
I just tried the mains charger for my Jabra BT headset and it charges fine from that, but only at USB charging speed. But it charges when switched off unlike USB. I'm wondering if maybe i have done something in Advanced Config, i have enabled all the power saving settings.
Does anyone have any suggestions as to what i can do and what might be wrong.

Charger provides 1000 mA, yet phone only takes 500.

Hi,
I bought a wall charger for my N1 today. I was searching for one with 1000 mA output so the phone would charge twice as fast, but after having it on for a long time and seeing that it was only 22% charged, I looked at the battery status and it said "USB". I unplugged it, plugged the stock adapter and it said "AC", and started to charge at the usual speed.
Is there a way to have wall chargers that are NOT the ones provided by HTC charge at a normal speed? thanks!
Interesting... it happens the same thing with an iPhone charger, which have the same output characteristics as the stock charger. I never thought looking at the battery status
FWIW, you can easily see if your phone is charging fast or slow by installing the quick system info app (AC=fast, USB=slow).
I'm using the 1000 mA charger with the USB to micro USB cable that came bundled with the phone. Might it be the cable limiting the power?
I've been trying to figure this out too...
I bought a USB car charger to charge my phone in the car whilst driving.
However even with my phone on standby it still loses power.... I don't know whether it's because I'm using the USB cable or the charger is inferior.
It is rated a 1000mA (the charger).
I bought the HTC car charger from expansys.. bit costly at around £20 for a charger but it works perfectly for me. Drove 4 hours with copilot running, and battery remained perfectly charged
As well as the stock charger, I often use a pikie USB charger with a Nokia micro USB cable... phone reports an AC charger in use.

Problem with wall charger

I plug the charger into the socket and the USB cable into the phone. Everything is stock. It will charge for 4-5 minutes, then it stops. If I unplug it and plug it back in - still nothing. The night before it did much of the same, but I let the charger cool (as it was getting warm to the touch) and tried again and it was at 100% the next morning.
Last night I used my Desire HD charger (5v - 1amp) and it worked great. Stock is 5v - 2amp. So it seems to be there is a problem with my charger. Anyone else have this problem?
Beamen1 said:
I plug the charger into the socket and the USB cable into the phone. Everything is stock. It will charge for 4-5 minutes, then it stops. If I unplug it and plug it back in - still nothing. The night before it did much of the same, but I let the charger cool (as it was getting warm to the touch) and tried again and it was at 100% the next morning.
Last night I used my Desire HD charger (5v - 1amp) and it worked great. Stock is 5v - 2amp. So it seems to be there is a problem with my charger. Anyone else have this problem?
Click to expand...
Click to collapse
My charger make a strange hissing noise when phone has completed it's full charge, sounds like a fan whirring away inside it. But it does charge the phone. Maybe we both have a faulter charger.

[Problem] Battery lost quick charge capacity ?

Last night I put to charge my XT1563 with its motorola charger it dispolayed the message Turbo Charging as always. This morning phone was dead, no signs of charging or recharging whatsoever. After a while of having it connected to a "normal" charger it started again to charge, but hooking it up with turbo charger does nothing, I mean it simply ignores the fact that there is a cable hooked up. I have also noted that my computer no longer sees the phone, whereas before it always detected it and asked what to do with it.
Anybody has had the same problem? My guess is that the battery needs replacing as when I use my motorola charger on my wife phone it pops again the message "turbo charging"...
Any help is appreciated.
Raul
zzappe said:
Last night I put to charge my XT1563 with its motorola charger it dispolayed the message Turbo Charging as always. This morning phone was dead, no signs of charging or recharging whatsoever. After a while of having it connected to a "normal" charger it started again to charge, but hooking it up with turbo charger does nothing, I mean it simply ignores the fact that there is a cable hooked up. I have also noted that my computer no longer sees the phone, whereas before it always detected it and asked what to do with it.
Anybody has had the same problem? My guess is that the battery needs replacing as when I use my motorola charger on my wife phone it pops again the message "turbo charging"...
Any help is appreciated.
Raul
Click to expand...
Click to collapse
Switch your phone off at night and check your battery level the next morning. If the battery can keep his charge no replacement is needed and a factory reset could do the trick.
It does keep the battery level and already did 2 FR - still no turbo charge ,not recognized by PC.
Looking around for FL40 for a battery replacement but cant find one available .....
Personally, I think that a battery that doesn't charge on a certain charger, but can hold a charge once it is charged is not the principal suspect. Check the connector, the cable, the software, etc before replacing the battery.
-Justin

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