S8 Screen turned off - Samsung Galaxy S8 Questions and Answers

Today I received my S8 and what is my surprise that when I turn it on and proceed to update the software, the screen stops working suddenly and there is no way to turn it on. Notifications keep coming, vibrates and everything but the screen ... RIP. If there is no remedy, I will have to send it to customer service.

zatorzj said:
Today I received my S8 and what is my surprise that when I turn it on and proceed to update the software, the screen stops working suddenly and there is no way to turn it on. Notifications keep coming, vibrates and everything but the screen ... RIP. If there is no remedy, I will have to send it to customer service.
Click to expand...
Click to collapse
Even if reboot?
Skickat från min SM-G950F via Tapatalk

superior8888 said:
Even if reboot?
Skickat från min SM-G950F via Tapatalk
Click to expand...
Click to collapse
Yes, today i sended the S8 to the providor so they will replace it for a new one. They said that if the phone was not 100% battery at the time of the update maybe the motherboard was damaged. BUT IT HAS NO SENSE THAT THE SCREEN JUST DONT WORK. It was 56% at the moment of the update. Hope they send me a new on back, I have the imei number so I can check it..

Related

Can't make a call

I just bought the a LG d802 without carrier lock.
I have never tried to call somebody until today.
I'm rooted but on stock rom with few changes...
And I can't make any calls. I press on a contact and the app loads one millisecond then back to the dial pad... Even on other phone apps
Does anyone know what to do?
I found the culprit! Tasker somehow cancelled all my calls. It still does even with all profiles turned of so don't know what's causing it... Some setting in tasker? Memory error?
Skickat från min LG-D802 med Tapatalk now Free
Try a factory reset & see of that will fix the problem

Help - Is my S5 stolen?

Hi to you all.
Today I bought a used S5. I met the seller on a coffee shop as agreed and checked that the phone was ok, no marks, no scratches, wifi worked and so on.
Some minutes later I got a message saying "SECURITY WARNING - UNAUTHORIZED ACTIONS HAVE BEEN DETECTED. RESTART YOUR PHONE TO CANCEL THEM".
My network signal is lost...and although i restarted the phone, the message keep popping up and my cell signal disappears!
I've searched the internet for some solution and so far most of the forums I saw, stated it was some app that messed up my kernel (indeed one app tries to get root access as soon as I tried to start the phone).
Is it normal to loose the cell signal?
Is this something that can be solved with installing an original ROM from sammobile or is this a stolen S5?
Contact the seller.
Maybe it is because you put another sim card and is locked.
Or try to do a factory reset.
Enviado de meu SM-G900F usando Tapatalk
So I did a full original rom instalation, via ODIN. Now the phone is ALMOST working ok....but I don't receive any calls nor I can make any calls.
Sometimes I have acess to mobile data....but that's it.
How can I solve this? How can I know what's the problem?
It might be because of Knox
Have a look at this
https://youtu.be/aSUJlWx2c7Q

Ringer delay? [SOLVED]

Hi guys!
I seem to be the only guy with an Android phone in 2015 having problems with a substantial delay before my phone starts ringing when receiving a call.
I have an application that checks incoming phone numbers (that are not present in my Contacts) and displays a splash screen pretty immediately but the person making the call usually hears about 3-4 tones before my phone starts ringing. Does anyone know how to fix this problem because a lot of callers get the satisfaction of saying "you asleep?" constantly when calling me in the morning.
I have an unrooted i9505 running official Android 5.0.1
PS: The workaround to extend the time before it goes to voice mail is decent but I'd like to get this solved instead.
Many thanks and best regards,
nollan said:
Hi guys!
I seem to be the only guy with an Android phone in 2015 having problems with a substantial delay before my phone starts ringing when receiving a call.
I have an application that checks incoming phone numbers (that are not present in my Contacts) and displays a splash screen pretty immediately but the person making the call usually hears about 3-4 tones before my phone starts ringing. Does anyone know how to fix this problem because a lot of callers get the satisfaction of saying "you asleep?" constantly when calling me in the morning.
I have an unrooted i9505 running official Android 5.0.1
PS: The workaround to extend the time before it goes to voice mail is decent but I'd like to get this solved instead.
Many thanks and best regards,
Click to expand...
Click to collapse
The answer is:
I have an application that checks incoming phone numbers
Click to expand...
Click to collapse
That app is causing the delay.
Thanks for writing!
I tried uninstalling the app and experience no change, I'm afraid.
Regards,
Skickat från min GT-I9505 via Tapatalk
nollan said:
Thanks for writing!
I tried uninstalling the app and experience no change, I'm afraid.
Regards,
Skickat från min GT-I9505 via Tapatalk
Click to expand...
Click to collapse
Thats strange. I haven't heard anyone about a similar issue, so I assumed it was because of that app.
I would then suggest backing up and performing a factory reset. I think that will be the easiest and the fastest method.
Lennyz1988 said:
Thats strange. I haven't heard anyone about a similar issue, so I assumed it was because of that app.
I would then suggest backing up and performing a factory reset. I think that will be the easiest and the fastest method.
Click to expand...
Click to collapse
Yeah, the app causing the problem would have been almost too easy. I'll gather courage to perform a factory reset and let you know.
Thanks!
Skickat från min GT-I9505 via Tapatalk
Back after a reset now (I really hate doing them)
The delay is still there though. It MIGHT have been a little better though, between the 2nd and 3rd signal my phone started ringing.
Anymore ideas?
Skickat från min GT-I9505 via Tapatalk
Some more observations: any music player or etc seems to stop pretty much immediately when another person calls. Then there is a couple of seconds of silence before the phone shows the call and it starts ringing. It's like the phone knows it's getting a call but is having problems telling me about it...
Skickat från min GT-I9505 via Tapatalk
nollan said:
Some more observations: any music player or etc seems to stop pretty much immediately when another person calls. Then there is a couple of seconds of silence before the phone shows the call and it starts ringing. It's like the phone knows it's getting a call but is having problems telling me about it...
Skickat från min GT-I9505 via Tapatalk
Click to expand...
Click to collapse
You could try another modem and/or firmware. Other then that, I have no idea.
Lennyz1988 said:
You could try another modem and/or firmware. Other then that, I have no idea.
Click to expand...
Click to collapse
Yeah, I guess I'll just have to root it again and take it from there.
Thanks anyway!
nollan said:
Yeah, I guess I'll just have to root it again and take it from there.
Thanks anyway!
Click to expand...
Click to collapse
Do you have the same problem with another sim? Sometimes strange problems are due to sim card or sd cards. You can also try that.
Lennyz1988 said:
Do you have the same problem with another sim? Sometimes strange problems are due to sim card or sd cards. You can also try that.
Click to expand...
Click to collapse
Thanks for the tip. I could always try and remove my SD-card but I have no spare SIM-card to try with.
Regards,
Hi,
Try to look into your build.prop if there is a value for ro.telephony.call_ring.delay
If yes, change value to 0
If not, add this line at the end of build.prop :
ro.telephony.call_ring.delay=0
Save and reboot.
Hello edzamber and thanks for the tip!
I added the line as it was nowhere to be found and rebooted.
Still 3-4 tones before my damn phone cares to start ringing...
I tried setting the value to 1 instead and now it seems to ring after 2-3 tones. Not sure if the build.prop-editing caused that, though...
It seems I solved this!
Not exactly which action of the following that did the trick but I went to Settings > More > Application Manager and cleared the Data for all three(!?) instances of the Dialer-app. In addition, I cleared the call log directly from within the Dialer-application (420 records).
Now my phone lights up pretty much instantly when I call it from another phone!

Android N notification sound bug

Hey, have you guys encountered this weird behaviour?
I do get the notifications. But the sound doesn't play sometimes, sometimes it plays like for 0.5 seconds. Other times it works fine.
Both my Nexus 6P and my friend's 5X has this happened, both are upgraded to Android N.
Is this a common bug?
Got same issue. Noticed no sound but had a couple texts. Definitely would have heard them. In the same room...wtf.
Sent from my Nexus 6P using XDA-Developers mobile app
Can confirm this happens to me to, it will play the sound and cut off half way through, rather annoying ????
I have the same bug on N, some times notification sound plays completely but some times plays like a half of the full sound
Enviado desde mi Nexus 6P mediante Tapatalk
Same. This release is disappointing. This notification issue is annoying. Also getting delayed notifications in general. Battery life is worse on Nougat also.
Same problem here since DP4. The new october update hasn't even fixed this.
For me the problem doesn't affect Phone ringtone or hangouts message ringtones.
Whatsapp group notifications are almost always affected.
Hangouts calls and calls via hangouts dialer never even ring.
I've tried changing the default notification tone, individual tones from within the apps and nothing has fixed the problem.
I've even done a clean wipe and the problem seems to be okay for a day and then the whole thing completely breaks and never fixes itself. Clearing cache doesn't even do anything.
I'd like to know if someone isn't being affected by this, because this is a huge issue.
edit: running stock, no root, no apps intercepting notifications.
edit 2: this not only affects notification sound, but if you have vibrations on it will also cut off the accompanying vibration short.
So glad to see other's having this issue. I thought I was just going crazy. I've had the same issue, but I just chalked it up to me not paying attention, but never had the issue in the past (before nougat update). I've been thinking more and more about downgrading to marshmallow; so far the issues outweigh the benefits of the update (I really like responding to texts, facebook, etc from the notification shade).
Same problem here...and like cheeseshake said it comes from N DP4 and it happens when I receive 2 or more messages simultaneously
My annoying bug is when I pull down notification and select clear all and then a few seconds later I hear the notification sound. That is freaking annoying!!!
Sent from my Nexus 6P using Tapatalk
nags92 said:
Can confirm this happens to me to, it will play the sound and cut off half way through, rather annoying ????
Click to expand...
Click to collapse
For me too. Never happened before 7.0.
Skickat från min Nexus 6P via Tapatalk
TonzaTheChosenOne said:
Hey, have you guys encountered this weird behaviour?
I do get the notifications. But the sound doesn't play sometimes, sometimes it plays like for 0.5 seconds. Other times it works fine.
Both my Nexus 6P and my friend's 5X has this happened, both are upgraded to Android N.
Is this a common bug?
Click to expand...
Click to collapse
nags92 said:
Can confirm this happens to me to, it will play the sound and cut off half way through, rather annoying ????
Click to expand...
Click to collapse
I still have this annoying problem.
When I get the notification/call the sound starts to play but then stops for about 0.5 seconds and then it continues. Other times it works fine.
It's really annoying!
Have you guys done something to fix this?
Does everyone on 7.0 encounter this? Or just a few? I haven't done a factory reset but I have cleared cache in recovery but it didn't help.
jocke_lulle said:
I still have this annoying problem.
When I get the notification/call the sound starts to play but then stops for about 0.5 seconds and then it continues. Other times it works fine.
It's really annoying!
Have you guys done something to fix this?
Does everyone on 7.0 encounter this? Or just a few? I haven't done a factory reset but I have cleared cache in recovery but it didn't help.
Click to expand...
Click to collapse
I am guessing that everyone using stock 7.0 rom encounters it, but they just haven't noticed it yet.
TonzaTheChosenOne said:
I am guessing that everyone using stock 7.0 rom encounters it, but they just haven't noticed it yet.
Click to expand...
Click to collapse
Maybe you are right. I guess I wait with a factory reset until I get the next update. Hopefully Google fix it.
Skickat från min Nexus 6P via Tapatalk
Here a 6P on DP 7.1 and I have the same issue....
TheFrozen4 said:
Here a 6P on DP 7.1 and I have the same issue....
Click to expand...
Click to collapse
Ooo, that's sad to hear :/
Skickat från min Nexus 6P via Tapatalk
This even happens on the Pixel sometimes.
NishantM said:
This even happens on the Pixel sometimes.
Click to expand...
Click to collapse
That's weird.
Never happened on marshmallow (I have had 6p since December 2015).
Let's hope they fix this soon.
My wife phone has the same problem. her phone also has no sound: no ring on incoming call, no sound from youtube. I need to restart the phone to have the sound back, but for 1 or 2 days, the problem happens again.
Same here. I kept checking to see if notification sounds were on and they always were. Now I know that it seems to be a problem for many and not just me. 7.1.1 NPF10C
I have never had this issue until using the 6P on 7.0, but I have noticed a partial notification multiple times with Messenger. Definitely going to report it to Google; hopefully they will get on it soon, seeing it seems to be a widespread issue.

[Pixel 4] Suddenly no ringing sound, no notification sound, no sound on speakerphone

It started suddenly after a week on the January update, but I downgraded to Dec update and still have the same issues, meaning it's a hardware defect. Already reported this to google. Anyone else?
Had similar issue
I had a similar issue since yesterday. Tried booting into the safe mode to check if any third party app is doing it( If you wanna try that hold the power button then touch and hold the power icon on the screen). If it still stays it is a hardware issue you need to get it repaired. I just gave my phone to Ubreakfixit
Yes it is a hardware issue. Safe mode, factory reset, downgrading the software did not work.
This just happened to me this morning.
what is going on? this literally just happened to me too this morning. I can make calls via whatsapp/facebook etc, but if I try to call anyone it just says "calling" but there's no sound, eventually it cuts off. If someone tries to call me, the phone doesn't ring and I just get the sms saying there's a message in my voicemail. It says I'm on the 4g network, I can send sms messages and wifi works fine. If I have to ship the phone anywhere I'm ****ed, I'll have to buy another phone as a spare :crying:
SmokewiseGanja said:
what is going on? this literally just happened to me too this morning. I can make calls via whatsapp/facebook etc, but if I try to call anyone it just says "calling" but there's no sound, eventually it cuts off. If someone tries to call me, the phone doesn't ring and I just get the sms saying there's a message in my voicemail. It says I'm on the 4g network, I can send sms messages and wifi works fine. If I have to ship the phone anywhere I'm ****ed, I'll have to buy another phone as a spare :crying:
Click to expand...
Click to collapse
It appears the bottom speaker just burnt out. Hundreds of other people have the same issue across all pixel models.
backslashV said:
It appears the bottom speaker just burnt out. Hundreds of other people have the same issue across all pixel models.
Click to expand...
Click to collapse
Looks like I'm one of the lucky ones. I had to go out and soon as I got to the next town a call came in, so I tested making more calls and it worked fine there. Upon returning home the issue returned. I figured it's gotta mean something is up with my provider or the nearby antenna so asked a few friends who live near me and a neighbour. Turns out they all have the same issue. I'll have to wait it out now and see if they fix it. The wierd part is 4g data and sms work fine and I've still got full signal strength or I'd have assumed that right away.
SmokewiseGanja said:
Looks like I'm one of the lucky ones. I had to go out and soon as I got to the next town a call came in, so I tested making more calls and it worked fine there. Upon returning home the issue returned. I figured it's gotta mean something is up with my provider or the nearby antenna so asked a few friends who live near me and a neighbour. Turns out they all have the same issue. I'll have to wait it out now and see if they fix it. The wierd part is 4g data and sms work fine and I've still got full signal strength or I'd have assumed that right away.
Click to expand...
Click to collapse
That sounds more plausible than hundreds of Pixels bottom speaker burning out all of a sudden. When the call supposedly comes in does it show on the screen or just go directly to voicemail? That would be the initial test of the speaker. Does it play music, can you hear notifications? Every once in a while that happens to me and then I just try again a mile or so down the road and it connects fine. If you have wifi calling you can try that too.
bobby janow said:
That sounds more plausible than hundreds of Pixels bottom speaker burning out all of a sudden. When the call supposedly comes in does it show on the screen or just go directly to voicemail? That would be the initial test of the speaker. Does it play music, can you hear notifications? Every once in a while that happens to me and then I just try again a mile or so down the road and it connects fine. If you have wifi calling you can try that too.
Click to expand...
Click to collapse
No, it was the service provider in the end. My whole town had the issue for a couple days. The company (movistar) have fixed it now so I can make calls and recieve them no problem. To say I was relieved is an understatement.
Bottom speaker broke out of nothing
I guess I'm really unlucky, me and my girlfriend got two pixel 4 in black Friday and both of the phones had the same issue, it started having a crackling sound for a few seconds and then the bottom speaker completely died while in a speakerphone call tried a factory reset with no luck, no sounds comes out, my girlfriend had the phone only for a few weeks when that happened, and in my phone happened last week, now we have to figure how to ship the phone back to the US and try to get a refund, since if it breaks again it would be close to impossible for us to ship it back again
backslashV said:
It started suddenly after a week on the January update, but I downgraded to Dec update and still have the same issues, meaning it's a hardware defect. Already reported this to google. Anyone else?
Click to expand...
Click to collapse
Hello everyone
I own a pixel 4 and it has a constant problem.
after operating normally, suddenly for no apparent reason it loses all sounds and vibrations.
also it is not possible to make calls and freezes in various system applications.
sometimes this is solved with a simple restart of the phone, other times a factory reset is necessary and lately it is required to unlock the boot loader to reinstall the factory image and test with which security patch recovers all its functions and returns to function normally.
It started suddenly after a week on the January update
What would be the cause of this failure in the phone?
At first I reported the problem to google and they indicated the same to most of you; restarting the phone or factory reset and how the method worked no longer insisted.
after the February update its operation was normalized, but with the arrival of the May update the same problem returned.
I had to downgrade to the April update, then to the March update and after several attempts it worked again, but a few days later the problem returns and I have to repeat the process.
What arguments should i use to convince google to change the phone or return my money?
I never rooted
Buy the unlocked phone at BHphoto on Black Friday
model G020I
I live in Peru
NOTE: I do not speak English and use the translator.
sorry
I'm on latest Android 11 DP and I noticed that this release removed a lot of bass from the speaker. I think to prevent the clipping and damage of the speaker.
SmokewiseGanja said:
what is going on? this literally just happened to me too this morning. I can make calls via whatsapp/facebook etc, but if I try to call anyone it just says "calling" but there's no sound, eventually it cuts off. If someone tries to call me, the phone doesn't ring and I just get the sms saying there's a message in my voicemail. It says I'm on the 4g network, I can send sms messages and wifi works fine. If I have to ship the phone anywhere I'm ****ed, I'll have to buy another phone as a spare :crying:
Click to expand...
Click to collapse
Is your "Do not disturb" mode turned on by chance.
Sorry if this is a stupid suggestion.

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