I have had the phone since Monday and have had choppy call quality when receiving and making calls. The person on the other hears me fine, but they sound like they are speaking into a slow fan while on a helicopter with the windows open. I hear just one half of each word. It has happened on more than 50% of calls I make and receive.
I also can't get visual voicemail to work, but that's a separate issue that I will deal with later. I need to get the call quality fixed. Could it be my APN settings are incorrect for either issue?
Brave_Fellow said:
I have had the phone since Monday and have had choppy call quality when receiving and making calls. The person on the other hears me fine, but they sound like they are speaking into a slow fan while on a helicopter with the windows open. I hear just one half of each word. It has happened on more than 50% of calls I make and receive.
I also can't get visual voicemail to work, but that's a separate issue that I will deal with later. I need to get the call quality fixed. Could it be my APN settings are incorrect for either issue?
Click to expand...
Click to collapse
Have a look at this thread on Lenovo's forum. It explains everything. https://forums.lenovo.com/t5/Moto-G...izon-very-poor-call-quality/m-p/3669444#M3433.
Brave_Fellow said:
I have had the phone since Monday and have had choppy call quality when receiving and making calls. The person on the other hears me fine, but they sound like they are speaking into a slow fan while on a helicopter with the windows open. I hear just one half of each word. It has happened on more than 50% of calls I make and receive.
I also can't get visual voicemail to work, but that's a separate issue that I will deal with later. I need to get the call quality fixed. Could it be my APN settings are incorrect for either issue?
Click to expand...
Click to collapse
Sent from my XT1575 using Tapatalk
Related
Ok... I just experienced something which was very strange and quite worrying.
I initiated a call in android... got 5 seconds of silence followed by what sounded like garbled voices. My signal is always weak in this location so I assumed I was connected and could hear my friend talking..... so I began with the usual "hello, HELLO, Can you hear me?"....
THEN I heard the phone ringing (MY CALL HADNT BEEN ANSWERED YET)
Before and during some of the ringing sound, I could hear what I am certain was a human voice albeit very garbled and incomprehensible.
Is it at all possible that I got a 'crossed line'? Is that even possible in this day and age?
As my signal is usually weak here so I do sometimes get garbled audio especially while calling out - but this sounded very different and I am 99% sure it was a human voice.
Has anyone ever experienced anything similar under android on the hd2? or even under winmo? Would hate to think someone could be listening in to my conversations
anyone?
edit: radio+ROM= as per sig... build= hyperdroid v1.1
That's funny I was just speaking on my g1 and I use to get that dime times on my g1 so I am guessing its android thing maybe with there radios....or it could be ghost trying to communicate with you from the other side ...maybe Google collecting some more data LOL but if I was ever in that situation again I would battery pull immediately....
Sent from my HTC HD2 using XDA App
It's a somewhat common occurance, mobiles picking up other mobile phone calls...hasnt happened to me but was actually watching a show that talked about it recently.
thatruth132 said:
maybe Google collecting some more data LOL
p
Click to expand...
Click to collapse
lol......
Did you notice any black helicopters flying overhead during this time?
its how gsm works.. cdma each phone has its own identity.. with gsm before you connect to the call the connection to the tower is open, every phone is on the same channel.
you were probably hearing digital background noise. the actual voices you were hearing were probably your own being echoed back.
On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.
Nuxtux said:
On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.
Click to expand...
Click to collapse
hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear
Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app
Nuxtux said:
Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app
Click to expand...
Click to collapse
Standard 'is this a hardware problem?' test:
1. If you are on a custom ROM, flash completely back to stock and retest.
2. If you are already on stock, backup all your data and factory reset. Even better, completely wipe the phone and re-install stock and retest.
3. If the issue still occurs, the issue is most likely with the hardware. If the issue no longer occurs, then it was a software problem.
4. If I understand this reply correctly, you have already received a replacement device and the issue still occurs. In this case, you happen to be very unlucky.
As for the Nexus 4 in general, I can only speak anecdotally. I don't have the issue on the seven Nexus 4 devices I've tested: two of my own, three from coworkers/friends who also own the device, and two test devices.
antonakist said:
hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear
Click to expand...
Click to collapse
Since the issue only happens during Skype calls and not while using the standard calling function, I would blame this issue on VOIP quality: either your latency is high, Skype is having quality issues, or some combination of the two. I have issues with Skype call quality on both my phone and my PC, and the issues are largely to do with Skype throttling the call bandwidth.
what about my mic issue the sounds very low. is there a way to change the gain on the microphone? I always use my phone by calling 1 of my friends I'm placing the phone beside my desk as I speak with them they can't hear me with this new phone they were able to perfectly hear me with the galaxy Nexus.
Sent from my Nexus 4 using xda app-developers app
No advice?
I've the S4 for a little over a week, but it's been a rather busy week so I haven't given it my full attention as yet. I really like it so far, I haven't gotten all the bells and whistles to work and I'm testing battery life with them disabled vs enabled etc. But I'm not really doing much else with it yet.
The only actual issue I'm having is receiving phone calls. When someone calls me, it takes a couple rings on their end before my phone starts ringing (I've encountered this with Sprint before though) but then when I try to answer the call, I don't get the person on the other end. I get a recorded message telling me I've got an incoming call from (name of caller in my contacts list) and if I want to accept to press 1 now. The message takes so long to get to that point that by the time it tells me to press 1 to accept the call, the call goes into voicemail.
I don't receive a lot of phone calls, but I would like to be able to actually answer them when I do. As of now when someone does call me I have to call them back.
This message plays AFTER I've 'accepted' the call on the screen and it plays through the handset not the speakers. I have Google voice set up for my voicemail.
Any assistance would be greatly appreciated.
Sounds like you have google voice setup or you used to. You will have to go to the site on your pc to disable it.
Sent from my icrap 2 using Tapatalk HD
cruise350 said:
Sounds like you have google voice setup or you used to. You will have to go to the site on your pc to disable it.
Sent from my icrap 2 using Tapatalk HD
Click to expand...
Click to collapse
I thought Google Voice had something to do with it but I didn't think of checking the settings via PC.
For anyone else with the same issue: Google.com/voice>settings>calls> call screening off.
Anyone having issues with video calls and speaker phone calls? Everyone I have talked to complains about barely being able to hear me. I use hangouts mostly for the video calls. Just wondering if it is my phone or a common issue. Thanks!
My speakers are exceptional for phone speakers. They are far louder than what I came from (Galaxy note 3). They have a very good stereo image when the phone is oriented properly for audio. The lows are quite impressive. While they aren't "loud", they're present and clearly replicated. The highs are a bit much, but that's to be expected from such small drivers. This is easily fixed with viper4android. I haven't actually used the speakerphone yet, but the same rules apply. The only difference is it will use "Call Volume" instead of "Media Volume" in the mixer.
The only thing I have actually found is that the amplifier chip CAN exceed the fMAX of the speakers. Essentially this means that the amplifier is capable of pushing the speaker farther than the speaker can physically travel causing distortion. This can be a problem if you listen to music that isn't normalized. I recommend everyone normalize their audio collection to avoid having a song suddenly be 6+ db above the previous and blow the drivers on the phone. (If you listen with headphones, it's HIGHLY recommended that you do this as well to avoid destroying your eardrums from the same problem.)
hyperlite1604 said:
Anyone having issues with video calls and speaker phone calls? Everyone I have talked to complains about barely being able to hear me. I use hangouts mostly for the video calls. Just wondering if it is my phone or a common issue. Thanks!
Click to expand...
Click to collapse
I have the issue as well. Hangouts calls on speakerphone do not work very well. The other person can barely hear you. I sent feedback to Google and I suggest you do the same. Speakerphone on a regular call over cellular network works great.
hyperlite1604 said:
Anyone having issues with video calls and speaker phone calls? Everyone I have talked to complains about barely being able to hear me. I use hangouts mostly for the video calls. Just wondering if it is my phone or a common issue. Thanks!
Click to expand...
Click to collapse
Have you found a fix or have you read any more info about this problem elsewhere? it is very frustrating. I have started a thread on google product forums for hangouts as well....
---------- Post added at 11:14 AM ---------- Previous post was at 10:55 AM ----------
hyperlite1604 said:
Anyone having issues with video calls and speaker phone calls? Everyone I have talked to complains about barely being able to hear me. I use hangouts mostly for the video calls. Just wondering if it is my phone or a common issue. Thanks!
Click to expand...
Click to collapse
Also may want to try this. It seems to have worked for others in the past. Not sure if it is referring to calls over the network or calls over hangouts but I assume the result would be similar. I dont use hangouts mostly for calls so it is not something i can do a lot of troubleshooting with. Give it a shot and report back. If you are rooted you can disable the noise cancelling from within the build.prop (in system directory) by changing persist.audio.fluence.voicecall=true to false.
hyperlite1604 said:
Anyone having issues with video calls and speaker phone calls? Everyone I have talked to complains about barely being able to hear me. I use hangouts mostly for the video calls. Just wondering if it is my phone or a common issue. Thanks!
Click to expand...
Click to collapse
Same problem here. Other party complains they can barely hear me. I bet it is software issue since there are others experiencing same thing but this is totally unacceptable. How can you keep a phone that cannot be used for phone calls...
Sent from my Nexus 6P
No I have not found any solutions. I called Google and they were not much help. I can try that solution in the build.prop and let you know if it works for me. Did you try it? If none of this works I may RMA it to see if it is a hardware issue. Thanks for the suggestion.
hyperlite1604 said:
No I have not found any solutions. I called Google and they were not much help. I can try that solution in the build.prop and let you know if it works for me. Did you try it? If none of this works I may RMA it to see if it is a hardware issue. Thanks for the suggestion.
Click to expand...
Click to collapse
Cannot try that soution because I prefer not to root this phone as I plan to use it for business calls.
Sent from my Nexus 6P
anglerstock said:
Cannot try that soution because I prefer not to root this phone as I plan to use it for business calls.
Sent from my Nexus 6P
Click to expand...
Click to collapse
Well I called my wife at lunch over hangouts and it didn't seem to help. I have a contact at Google support who told me to follow up with him if I continue to have issues. I have sent him an email along with links to a few other threads where people are having issues.
I'm also hearing complaints and frequent "Hello?"s when I'm on speakerphone. I already submitted an RMA for the uneven speakers and my new 6P has the same issues, so I'm reluctant to bother them with this until I find out more. I tried calling the same person using my Moto X 2013 over Hangouts with the phone in the same position, laying flat on the desk in front of me, and they said I was much clearer/louder on my Moto X. I'm dissapointed with these few issues but loving the phone overall. Just trying to see if this is something others are having, which it seems like they are, and hoping to find a fix. Please report back, I'll continue doing research but have only found info similar to the post @elreydenj mentioned making.
Nothing new on this issue?
Wrong thread
Anyone else experiencing super low microphone volume when using hangout calls on speakerphone/video calls? The other person i'm calling says they can barely hear me.
oilfighter said:
Anyone else experiencing super low microphone volume when using hangout calls on speakerphone/video calls? The other person i'm calling says they can barely hear me.
Click to expand...
Click to collapse
yes, very much so. I may have found a weird workaround as this was annoying me for some time. You must leave the call screen up and let the first couple rings happen with speakerphone off. Then switch to speakerphone and do not leave the screen or turn off the call screen until the call is initiated. After that mess that i stumbled upon, i could be heard much better when making a speakerphone call with hangouts. Also, make sure not to cover both the front speakers or the mic in the back. Basically you must hold the phone in your hands as I believe laying it down on either face will obstruct mics.... Obviously a flaw that should be worked out I would hop with software or hangouts updates. I have opened a complaint thread on the google hangouts forums. I suggest you go there and explain that you have the problem too so that it may be looked at a bit more...
Thanks, posted on the Hangout support forum, so one else replied and said they have the same issue as well. Unfortunately though, I can't get your trick to work for me, super low mic volume unless I put my mouth right next to the top speaker grill. Hopefully this gets fixed, I think my wife is tired of seeing my chin during video calls.
I'm experiencing the same problem but with WhatsApp calls. It also happen on normal phone calls where there's no sound coming or going out, have to hang up and try the call again.
Anyone notice the speakers are only good at 100%.. Lower it to 90-80% and I can barely hear them, standing at about 1ft - 1.5ft
No news on this? Renders speaker calls on Hangouts, Viber etc useless.
Also, where on Google Forums did you post?