Hello!
Week ago i sold S3 and bought N4. I'm happy right now, especially from screen (PenTile < IPS ) but...
When turn on white image and look from left side i see two, dark stripes.
Also i have 4 overheated (super bright) pixels, and (I'm not sure here) some dead ones.
I don't know what to do. It's a good point to sent phone on warranty and exchange it to newest revision by the way? (RMA)
And yes... I have blue and orange tilt too.
I saturated photos for better look at my problem.
Bump. (can I?)
Aww thats bad luck...issues like yours are very rare... I suggest you RMA it mate... mostly i accuse people for RMA'ing devices without any good reason but your screen is in pretty bad condition...overheated pixels ? Nahh it seems more like the screen already came defective with some dead pixels included. I've got my Nexus 4 about 2 weeks ago aswell but mine neigher has any dead pixels nor any dark stripes...my tip is just RMA it to google and get a replacement.
Goodluck with it.
Respect
Thanks for advice, but I just realized, that I can't send my Nexus for exchange, because I'm from Poland, so I just have to give it on warranty. Shame.
hello xda members,
I am very sorry if i posted in wrong section but i have a mega panic attack
i bought a new galaxy s4 and within a day i noticed that white colors are kinda yellowish
on acknowledging it i called samsung and they told me to go the service centre
when i visited the service centre the person there was like it's not any fault and this happens when the manufacturing of the display is different due to version or time
he made me compare it with a reddish white phone and a blueish white phone
the bluewish white phone was much superior and the quality was perfect, the reddish one was pathetic
in all he told me there was no defect in the phone and it was perfect but i find it really hard to believe as the quality of my display is so poor and pathetic ,attached an image of me comparing the display of s4 with my monitor screen(20 inch LG LED monitor i guess)
so i want to ask is this normal because i m having a really hard time on the thought of living with this display
so m planning to go to the head office of samsung tomorrow and see if they find this issue or not
had such wonderful time with s2,miss those days with s2
i thought upgrading will be worth it after living with s2 but it has made my life miserable
LazyLord said:
hello xda members,
I am very sorry if i posted in wrong section but i have a mega panic attack
i bought a new galaxy s4 and within a day i noticed that white colors are kinda yellowish
on acknowledging it i called samsung and they told me to go the service centre
when i visited the service centre the person there was like it's not any fault and this happens when the manufacturing of the display is different due to version or time
he made me compare it with a reddish white phone and a blueish white phone
the bluewish white phone was much superior and the quality was perfect, the reddish one was pathetic
in all he told me there was no defect in the phone and it was perfect but i find it really hard to believe as the quality of my display is so poor and pathetic ,attached an image of me comparing the display of s4 with my monitor screen(20 inch LG LED monitor i guess)
so i want to ask is this normal because i m having a really hard time on the thought of living with this display
so m planning to go to the head office of samsung tomorrow and see if they find this issue or not
had such wonderful time with s2,miss those days with s2
i thought upgrading will be worth it after living with s2 but it has made my life miserable
Click to expand...
Click to collapse
My display has a little bit yellowish white too when I compare it to my LED Screen. But it doesn't bother me, cause I know it's the way amoled displays work. They never had perfect white when compared to IPS or LED.
Edit: I think your S4 has more yellowish tint than mine does. But it may be cause the camera plays with the saturation or so. Dunno.
Thanks for your reply i read in some threads that this is what you pay for clearer blacks,
but in my s2 i get whites almost same as in LED monitor, My s4 is more yellower than the LCD on my old laptop
I am having hard time accepting this yellowish white
and will give it a try at the samsung centre again tomorrow and update the result
It is not normal... too yellowish as I see on your picture.. mine is fine.. demand a replacement...
Sent from my Nokia 3210 LTE
Heres mine for you to compare mate... im using Ipad 3.
Sent from my Nokia 3210 LTE
comparision with s2
If I have an s4 with screen like that for sure I am always annoyed everytime I open my phone..
Hope samsung will replace your s4 mate
Sent from my Nokia 3210 LTE
i had such huge reputation for samsung in my mind and now it all goes down the drain
really dissappointed from samsung
your s4 looks a lot better than mine, Lucky you :good:
Btw.. have you try to change screen mode?
Sent from my Nokia 3210 LTE
marc_ecko28 said:
Btw.. have you try to change screen mode?
Sent from my Nokia 3210 LTE
Click to expand...
Click to collapse
yes played with all the settings looks most yellowish in the movie mode
LazyLord said:
yes played with all the settings looks most yellowish in the movie mode
Click to expand...
Click to collapse
your problem same with me mate. the white screen is too yellowish.
i just send it to samsung service center yesterday, and they told me they will try to replace the lcd first and look if the problem still same or not.
now i'm waiting around 4-6 six day to wait the lcd arrive in my country.
hope when the lcd replaced, the yellowish is gone.
viktorlucky said:
your problem same with me mate. the white screen is too yellowish.
i just send it to samsung service center yesterday, and they told me they will try to replace the lcd first and look if the problem still same or not.
now i'm waiting around 4-6 six day to wait the lcd arrive in my country.
hope when the lcd replaced, the yellowish is gone.
Click to expand...
Click to collapse
hmm i see,
but my device is new so if they find this defect within 7 days of the invoice i am in for a replacement
but i am having hard time convincing them
good luck to you hope you get a perfect calliberated lcd
LazyLord said:
hmm i see,
but my device is new so if they find this defect within 7 days of the invoice i am in for a replacement
but i am having hard time convincing them
good luck to you hope you get a perfect calliberated lcd
Click to expand...
Click to collapse
hope u will get the new one mate.
all for the best.
Update :
Phew it was a tough day , the manager got convinced and has kept my device to make a report and analysis by engineer
fingers crossed hope the device gets replaced and my replacement has perfect whites on the blueish side
thanks a lot guys for sharing your experiences and support it helped me a lot
LazyLord said:
Update :
Phew it was a tough day , the manager got convinced and has kept my device to make a report and analysis by engineer
fingers crossed hope the device gets replaced and my replacement has perfect whites on the blueish side
thanks a lot guys for sharing your experiences and support it helped me a lot
Click to expand...
Click to collapse
Thats good for you mate!
My experienced was samsung replaced my galaxy sl before with a new one because of the 2 tiny stuck pixel that you cant notice.
Im sure they will also replace yours with a new one. :thumbup:
Sent from my Nokia 3210 LTE
well talk about tough luck and malpractices
samsung hit me hard this time
they kept the device for 2 days telling me that it was a software issue , they didn't even do anything with the device just kept for 2 days so that m out of the 7 day period for replacement
they are telling me that i am the only one reporting this issue so they can't do anything if i had 5-10 people with the same issue then only they will do something
In all just wasted all my money on the s4 and feelling like throwing it in dustbin
LazyLord said:
well talk about tough luck and malpractices
samsung hit me hard this time
they kept the device for 2 days telling me that it was a software issue , they didn't even do anything with the device just kept for 2 days so that m out of the 7 day period for replacement
they are telling me that i am the only one reporting this issue so they can't do anything if i had 5-10 people with the same issue then only they will do something
In all just wasted all my money on the s4 and feelling like throwing it in dustbin
Click to expand...
Click to collapse
Ouch... thats really unaccepted... where did you buy your s4 and where is your location.
They should replace it...
Sent from my GT-I9500 using xda app-developers app
I bought the Phone from spice hotspot rohini
m located in Delhi,India
m so upset right now gave my all to get the device replaced but no one seems to care
Hi.
I come from first Galaxy S i9000, was happy with it but it was stolen. I bought a S5 and it came with a weird band with clearer tone in the upper part of the screen (very noticeable on grey backdrops), so I asked for a replacement. But new replacement have a gradient from top to bottom that gets darker, with a purplish tone. Not as terrible as first s5, but not sure if it should look like this.
Nothing of this happened with my S1, and it had better view angles.
Ask a replacement, refund or keep it?
Greetings.
i
drapos said:
Hi.
I come from first Galaxy S i9000, was happy with it but it was stolen. I bought a S5 and it came with a weird band with clearer tone in the upper part of the screen (very noticeable on grey backdrops), so I asked for a replacement. But new replacement have a gradient from top to bottom that gets darker, with a purplish tone. Not as terrible as first s5, but not sure if it should look like this.
Nothing of this happened with my S1, and it had better view angles.
Ask a replacement, refund or keep it?
Greetings.
Click to expand...
Click to collapse
are u sure it s not because of S5 touch-wiz theme.
u should compare ur S5 with another one.
i cannot see any problem in pics u attached !!!
S5 super-amoled display is one of the best according to lots of benchmark and etc... (u can search)
after comparison if u see problem in ur display i suggest to as for replace cause S5 is an awesome phone
:good:
drapos said:
Hi.
I come from first Galaxy S i9000, was happy with it but it was stolen. I bought a S5 and it came with a weird band with clearer tone in the upper part of the screen (very noticeable on grey backdrops), so I asked for a replacement. But new replacement have a gradient from top to bottom that gets darker, with a purplish tone. Not as terrible as first s5, but not sure if it should look like this.
Nothing of this happened with my S1, and it had better view angles.
Ask a replacement, refund or keep it?
Greetings.
Click to expand...
Click to collapse
Use *#0*# or *#7353# to test your screen.
drapos said:
Is my screen defective?
Click to expand...
Click to collapse
No
.
Ok, thanks to you all =)
Hello
I recently bought used Galaxy S4 i9506. The problem is strange looking screen above Samsung logo, where sensors and front cam are located.
It looks like different color under glass, I'm not sure but rather it's not an air, cause nothing happens when I press/squeeze it.
It's only visible in very bright light, I've noticed it few days after receiving in when there was a sunny day.
Could You take a look at pictures I made with DSLR. What do You think? Is it normal?
Not normal. I suspect the previous owner replaced the glass with a cheap (i.e. fake) substitute.
As the title says, i would like to know what is the policy of nokia about dead/stuck pixels on screen.
I got mine via a carrier some days ago, and yesterday i noticed 3 stuck pixels that wont go away, one of them is noticeable and the others 2 are noticeable seeing them very close to the screen.
..
blaazeer said:
As the title says, i would like to know what is the policy of nokia about dead/stuck pixels on screen.
I got mine via a carrier some days ago, and yesterday i noticed 3 stuck pixels that wont go away, one of them is noticeable and the others 2 are noticeable seeing them very close to the screen.
Click to expand...
Click to collapse
Did you get answer. I also have one dead/stuck pixel on my screen, so i also like to know does warranty covers this.
By the way, does anyone know any brand with an acceptable quality control? I have tried almost everyone and each time I buy a new phone I am made to do a lot of RMAs until I find the right one. Dead pixel is the problem I find most commonly. Even a brand new S9+ I have just bough has got several dead pixels together.