Database Users

Answering a Call

Just a quick question for you guys. When I receive a phone call (full signal strength) and slide the slider accross to answer the phone there is a long pause of silence before the call actually connects. Has anyone else run into this situation?
Nexus One running stock Froyo (At&t)

yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.

Old MuckenMire said:
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
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Click to collapse
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.

Never encountered that issue. The other side hears me immediately as I answer. I guess this is not "across all N1s", unless someone would think my N1 is special in some way (which it isn't, and so are all the other 7 N1s of my friends at work which also happen not to have this problem - and the call quality is great on at least 3 that I checked personally).

Instantly connects on my phone as well, so it's not on all devices at least. I have one of the first batches of T-Mobile N1's btw.

What carrier are you on?

this happens to me too.its so annoying. im on att

Can't find the thread but it was pretty long.

nexusdue said:
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Click to expand...
Click to collapse
I'm not so sure anymore. I decided since my only choice was to send it in for repair, I might as well one click root and install CM6 and see what happens. So far, I have not had the issue. It's only been three days but that's the longest this device has ever gone without having the "no connect" issue. Also, my low call volume and speaker phone volume issues are now resolved. I now find myself turning the volume down rather than up. I'll update this thread with final verdict on whether this fixes my issue.

This sounds like an att problem not a nrsux one problem

I notice this problem as well. If I wait until the call timer appears on screen before I start to talk the other party doesn't seem to notice.

I'm on T MO and never had this issue. Try the one click root and flash a different ROM. If it doesn't work send it to HTC. I recently sent mine back on a Monday and it was back that Friday.
Sent from my Nexus One

Well my issue has been resolved by switching to CM6. It's been a week now and the issue has not occurred even one time. This was an issue that used to happen to me EVERY DAY, so I am very happy that in my case it turned out to be a software issue.
When I was running 2.1 I hoped 2.2 would fix it and when it didn't I thought for sure it must be hardware. It's so nice to KNOW I can answer the phone if it rings now. Sometimes I would get an important call and I was afraid to answer the damn phone!
Thank you Mr. Cyanogen, whoever you are.

I get this issue once in a while. I think its a software issue. Over time something gets hung up somewhere.

I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?

khaytsus said:
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
Click to expand...
Click to collapse
Definitely not the finger covering the mic. Just tried it with/without and same result.
There was another thread that was at least 3-4 pages of people complaining about it.

Sounds more like a network issue than a hardware issue, IMO

This issue has come up recently for me and it's really annoying. I'm not sure what triggered this problem...
Is anyone else experiencing this issue? Any ideas on how to resolve?
I've got the Rogers/AT&T N1.

Google REFUSING to help with broken device

So, I'm at my wit's end. I've had multiple chats with highly belligerent Google staffers who, because they don't recognise an error, refuse to help. They also won't let me return my 6P and I'm pretty close to desperation.
Essentially, my 6P just won't play podcasts without the audio continually dropping out (it goes silent, but playback continues). To get audio back, I need to unplug / replug my headphones multiple times, pause / play multiple times / sometimes restart entirely. There's a subtle click whenever this happens. This occurs with podcasts downloaded via PocketCasts and DoggCatcher and books via Audible. It happens regardless of which player I use - even if I sideload the files into Google Play Music.
It doesn't seem to happen with music files but, come on, an mp3's an mp3. My suspicion is that it's happening with long files. Maybe I should try some opera.
Google essentially say that files like podcasts and sources like the BBC aren't supported. It's CRAZY for a flagship like this. They insist the phone is fine without taking a physical look at it. They flat-out refuse to let me exchange it.
So what the hell do I do? Podcasts are, by a large margin, the thing I spend most time using my phone for. Without that very basic functionality, the 6P is next to useless for me.
Do I have to take legal action?

Legal action? I bet your success rate would be close to 0% on that.
Factory reset or reflash the stock images.
Sent from my Nexus 6P using Tapatalk

I guess it may come to that?! I'm just dumbfounded by their response, which amounts to "you're using it wrong". It's not remotely what I've come to expect from Google and the overall tone is simply hostile and callous. I'm really shocked by it, to tell you the truth.
SilkyJohnson said:
Legal action? I bet your success rate would be close to 0% on that.
Factory reset or reflash the stock images.
Sent from my Nexus 6P using Tapatalk
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Click to collapse

I troubleshoot software and hardware for a living. You've got to look at it from their perspective:
*no known issues other than yours (my guess - have to check bug tracker
*inability to replicate
*isolated issue
*not HW related
*not SW related (see bulletpoint one)
It's not that they DON'T want to help you, it's just based on the information provided and lack of other users having the same problem, they have nothing to resolve your issue with. Now if other users start reporting the same thing? Software issue that will get flagged on a bug tracker and possibly added as a bug fix in a future update.
Sent from my Nexus 6P using Tapatalk

Oh, god, I completely understand. But surely, in the interim, they should offer to RMA the device rather than simply saying: "Meh, your problem"? I mean, they're famous for being great to deal with - why this sudden lack of concern?
Inability to replicate surely means getting the questionable device in hand and testing. It's not enough to say that other devices work fine so mine should work fine too.
SilkyJohnson said:
I troubleshoot software and hardware for a living. You've got to look at it from their perspective:
*no known issues other than yours (my guess - have to check bug tracker
*inability to replicate
*isolated issue
*not HW related
*not SW related (see bulletpoint one)
It's not that they DON'T want to help you, it's just based on the information provided and lack of other users having the same problem, they have nothing to resolve your issue with. Now if other users start reporting the same thing? Software issue that will get flagged on a bug tracker and possibly added as a bug fix in a future update.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse

Which app are you using to play podcasts?
Have you tried another? I use Pocketcasts every day and have no problems whatsoever.
EDIT: Have you also tried a different pair of headphones? Not all headphones work well with the 6P.

Put this thing on reddit and hope for a ****storm.

It sounds to me like what you're experiencing is a compatibility issue, not a phone issue. I don't see how/why they'd replace a handset in that situation.

nobnut said:
Which app are you using to play podcasts?
Have you tried another? I use Pocketcasts every day and have no problems whatsoever.
EDIT: Have you also tried a different pair of headphones? Not all headphones work well with the 6P.
Click to expand...
Click to collapse
PocketCasts primarily (which is why I'm sure it's a fault with my hardware - because people like your good self are fine!), but also DoggCatcher. I've also sideloaded the files into Play Music and the problem persists. It also happens with Audible. And, yep, I've tried several pairs of headphones. SIGH.

Heisenberg said:
It sounds to me like what you're experiencing is a compatibility issue, not a phone issue. I don't see how/why they'd replace a handset in that situation.
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Click to collapse
You mean that podcasts aren't compatible with the 6P? I don't follow. I'm using apps like PocketCasts, DoggCatcher and Audible - nothing odd! The problem also occurs when I sideload the files into Play Music.

Corndude said:
Put this thing on reddit and hope for a ****storm.
Click to expand...
Click to collapse
I guess I'm going to have to. I'm just dumbfounded that, being unable to help, they're not prepared to swap it out for another device - ESPECIALLY considering the absurd RMAs that people were submitting a few weeks ago. I saw one guy say he was on his 5th unit. I mean, come on...

Snarklife said:
I'm just dumbfounded that... they're not prepared to swap it out for another device - ESPECIALLY considering the absurd RMAs that people were submitting a few weeks ago. I saw one guy say he was on his 5th unit. I mean, come on...
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Bingo! I see this every year with Nexus. Not to say it doesn't happen with other phones, but Nexus seems to attract more AR, paranoid users than any other. I'm not surprised they're trying to minimize exchanges in some cases.
If you haven't done an FDR, I would suggest that you do, and restore nothing. Install Pocketcasts and see if the issue persists.

Or.... Tell them there is a slight bulge over the volume rocker and they will exchange it. It's a "known issue" I was told by Google this very thing. And was told I could exchange if I wanted.

I had a similar thing happen on my @voice reader app and was able to correct it by setting the "between paragraph" delay to 0 ms from the standard 300 ms. Something about the way Marshmallow handled that slight break in audio focus caused it drop from bluetooth and speaker playback. I don't know if your podcast apps have the ability to speed up playback, but it might be worth a shot.

I had the same issue with pocketcasts. The only fix was a reboot. I haven't tried to listen to them on 6.0.1 yet. But I've only had that issue twice. Reboot helped.

rp1226 said:
I had the same issue with pocketcasts. The only fix was a reboot. I haven't tried to listen to them on 6.0.1 yet. But I've only had that issue twice. Reboot helped.
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Yeah, it's pretty constant for me. I'm trying yet another pod catcher to see if that helps. I'll report back if it does. But I'm SURE it's nothing to do with the apps. Like I say, even if I sideload the files into Google Play Music, the problem persists.
Anyone know whether a bulge at the bottom is RMA-able even after the 14 days (I was one of the meh-okay-nothing's-perfect people)? I guess I could say it's developed recently??

I have a similar issue listening to Tune In radio whether live, or a recorded show. I have chalked it up to my headphones cause they're pretty Sh!tty and on their last leg. Audio keeps counting down but no sound. Unplug, replug, hit play and I am on my way again.
Are you sure it is not the headphones, have you tried with a bluetooth speaker or headset?

It will work. The bulge thing. I have screen shots of the conversation with Google telling me it's nothing to worry about and if it got worse it would be covered and I would get a new device. Can't post pics yet, my account won't let me.

Yep, definitely not the headphones. I've tried three pairs now. Thanks, though!
MoreGone said:
I have a similar issue listening to Tune In radio whether live, or a recorded show. I have chalked it up to my headphones cause they're pretty Sh!tty and on their last leg. Audio keeps counting down but no sound. Unplug, replug, hit play and I am on my way again.
Are you sure it is not the headphones, have you tried with a bluetooth speaker or headset?
Click to expand...
Click to collapse

This is really weird, I use doggcatcher, pocket casts, black player, and Poweramp and they all didn't have this issue. I listen to podcasts almost daily usually on pocket casts.
Is there one particular podcast I can try that you see there issue with our is it pretty much any one you try?,
Sent from a 128th Legion Stormtrooper 6P

earphone jack issue?

So, i was having some issues with the earphone i had bought recently, but having a few problems with the same brand sometimes earlier (microsoft really put up a really interesting choice with the low price and really good bass and sound quality for its pricing, but damn, those things had caused me two replacements in earlier models) i was considering taking it to the warranty and getting a new one, fine.
Then i got the moto earphone (had never used it, was in that plastic thingy yet) to get me through the day and i put the ms one in the bag, but when i started walking, the same problems appeared. The volume would get lower, sound getting distorted, and the song started to cut to the point it would recognize as if the headphone has been unplugged and i have to start the music again. i'm no expert but i think we've got some issues here son
I went to master google in search for answers and i've found that people have been having these kinds of issues since the first generation moto g, some even got a replacement and the jack would still come faulty, there were a major "consent" that the fault was the pocket lint inside, and cleaning it would solve the problem, but my phone doesn't have even two goddamn weeks, it didn't even had time to get dirty. (and i tried it cleaning, only a lil hair came out) I am currently listening to music, and it's perfect, when the phone stays still. If i start moving it around or mess with the connector, the issues come back again.
Does someone had this problem here too? found some solution besides the pocket lint thing? i didn't found any post here on xda related to that, and i really don't wanna send it ro warranty 'cause i need it really bad for my work, and i know it's gonna take some time in there, the problem can even come back...
Please, show me a light.

I have a problem where moving the headphone jack a small amount would stop music playback its so annoying. I mostly use Bluetooth headphones though.

george241312 said:
I have a problem where moving the headphone jack a small amount would stop music playback its so annoying. I mostly use Bluetooth headphones though.
Click to expand...
Click to collapse
Moving it also distorts the sound to the point it stops. Normally this happens with detective earphones, but the jack is new to me.

I'm sure it's the jack, I just got new headphones too. What you can do is expand that contact strip in the jack inward, hence better contact? I haven't done this yet though

bestofrhcp said:
I'm sure it's the jack, I just got new headphones too. What you can do is expand that contact strip in the jack inward, hence better contact? I haven't done this yet though
Click to expand...
Click to collapse
yea, it is the jack indeed... are you facing this problem too?
i tried pulling it out a bit, but no results. Some random "solutions in the internet tell to put something behing that first metal contact strip... it that so?

So I kinda solved the problem these days... I bought a tpu case, and it has stopped. I guess that the phone is too slim, and it keeps banging in the pocket, making the jack loose and stopping the song. Now the phone is kinda bulky, fits right in the pocket, I can even run with it and the sound is still perfect. Sad that I gotta use this case, makes the phone Hella ugly, but yeah, I solved the problem
If anyone is facing it, try this, might work for you too.

Fixed my problem
I'd just like to add that I also suffered from this same issue (to the letter, volume decrease, distortion and all). It happened once a few weeks in but now, a few months later, it was happening so often that I had to give up using headphones.
Well, here's the thing: I contact Motorola and they give me the old crap about rebooting in safe mode and testing, or doing a factory reset.
As I KNOW this is a hardware issue, I just go ahead and reinstall the factory image (I was previously rooted) planning to send it in for repair/replacement: low and behold: it's fixed. So installing the original firmware and going through the setup (but choosing not to reinstall all my apps -new device option) fixed the problem. I have no idea how this can be. Maybe an app made the phone react too much to slight disturbances in the connection? When I have time, I'll be restoring my backup to see if the problem comes back, and uninstall apps one by one (starting with the xposed modules and other root apps).
I've been using the headphones a lot in the past 5 days with absolutely no issues.
tl:dr OP's exact problem, what seemed like a hardware fault, was fixed by a factory reset.

bv90andy said:
I'd just like to add that I also suffered from this same issue (to the letter, volume decrease, distortion and all). It happened once a few weeks in but now, a few months later, it was happening so often that I had to give up using headphones.
Well, here's the thing: I contact Motorola and they give me the old crap about rebooting in safe mode and testing, or doing a factory reset.
As I KNOW this is a hardware issue, I just go ahead and reinstall the factory image (I was previously rooted) planning to send it in for repair/replacement: low and behold: it's fixed. So installing the original firmware and going through the setup (but choosing not to reinstall all my apps -new device option) fixed the problem. I have no idea how this can be. Maybe an app made the phone react too much to slight disturbances in the connection? When I have time, I'll be restoring my backup to see if the problem comes back, and uninstall apps one by one (starting with the xposed modules and other root apps).
I've been using the headphones a lot in the past 5 days with absolutely no issues.
tl:dr OP's exact problem, what seemed like a hardware fault, was fixed by a factory reset.
Click to expand...
Click to collapse
Now that was unexpected lol. Anyways, thanks for the reply, i've seen much of this kinds of problems on the internet, but none of it came to a conclusion, the posts die after sometime. I hope someone finds the answer in your reply.
So, i bricked my phone sometime ago and installed the factory image. i've been using the tpu case since it came, as i stated before, it has solved my problems (i think mainly because the phone get bulkier, fits into the jeans pocket and stop moving, so the jack isn't affected by any kind of movement and it works perfectly), but after you said that i recalled, there was one day when i forgot the case at home, and unaware of that i went working with the headphone and it worked perfectly, i just noticed i had forgot the case in my way home. I'll do some further testing without the case, but your solution might just have hit the right spot.

guile50 said:
Now that was unexpected lol. Anyways, thanks for the reply, i've seen much of this kinds of problems on the internet, but none of it came to a conclusion, the posts die after sometime. I hope someone finds the answer in your reply.
So, i bricked my phone sometime ago and installed the factory image. i've been using the tpu case since it came, as i stated before, it has solved my problems (i think mainly because the phone get bulkier, fits into the jeans pocket and stop moving, so the jack isn't affected by any kind of movement and it works perfectly), but after you said that i recalled, there was one day when i forgot the case at home, and unaware of that i went working with the headphone and it worked perfectly, i just noticed i had forgot the case in my way home. I'll do some further testing without the case, but your solution might just have hit the right spot.
Click to expand...
Click to collapse
Did you, by any chance, have GravityBox installed on your phone when it was playing up? Also/or, where you using an unmodified ROM, as that's what I'm using usually (deodexed but stock) I've just restored my backup (that's rooted and has a few xposed modules on) and sure enough first time I touch the jack with music playing, it plays up (this time it triggered the voice command, which it did do some times). So I think to start by disabling GravityBox as that modifies a lot of stuff... Reboot, and the damn thing seems to work perfectly, I'm tugging and pulling at the jack right now and it's working perfectly.
I find it a bit too much to believe, and I don't want to lose GravityBox as that's a big reason I root.
One explanation I can come up with is that Motorola saw there was a problem and they fixed it in software, and installing AOSP or GravityBox that changes system files, gets rid of that software "fix".

bv90andy said:
Did you, by any chance, have GravityBox installed on your phone when it was playing up? Also/or, where you using an unmodified ROM, as that's what I'm using usually (deodexed but stock) I've just restored my backup (that's rooted and has a few xposed modules on) and sure enough first time I touch the jack with music playing, it plays up (this time it triggered the voice command, which it did do some times). So I think to start by disabling GravityBox as that modifies a lot of stuff... Reboot, and the damn thing seems to work perfectly, I'm tugging and pulling at the jack right now and it's working perfectly.
I find it a bit too much to believe, and I don't want to lose GravityBox as that's a big reason I root.
One explanation I can come up with is that Motorola saw there was a problem and they fixed it in software, and installing AOSP or GravityBox that changes system files, gets rid of that software "fix".
Click to expand...
Click to collapse
Well, try to trigger the problem a couple of times with gravity box installed. I don't have it, installed xposed once and had major lag, stuttering and FC problems, then i took the ting off. Didn't test the jack thing, but i've never been a hard xposed user.
I really think my problem is hardware-related, but tonight i'll head home without the case and report back here.

If I am on a stock Moto ROM, I have the problem. When I moved to AOSP/CM based ROM's, I can manipulate my headphones without causing it to stop.. I think maybe the stock kernel is a bit too sensitive and stops it with just a little bit of disconnection vs a more lax implementation in AOSP/CM...

So I've ran my tests: climbed stairs, climbed down stairs, run a Lil bit, shake my hips (they don't lie) and messed around my pocket: no sign of Jack problems. I guess that flashing stock firmware again did the job, as you have stated earlier. I'm going to stop using the case and go jogging, or going more often to work listening to music without it, but after today field tests, I'm sure the issue is gone.

guile50 said:
Well, try to trigger the problem a couple of times with gravity box installed. I don't have it, installed xposed once and had major lag, stuttering and FC problems, then i took the ting off. Didn't test the jack thing, but i've never been a hard xposed user.
I really think my problem is hardware-related, but tonight i'll head home without the case and report back here.
Click to expand...
Click to collapse
Just an update: I give up. I've tried multiple things, including almost bricking my device. I cannot find something definite at all. Installing a clean factory image (or a rom that has not been changed much) will get rid of the problem, even with root. However after restoring my TitaniumBackup of about 140 apps, the problem came back for a while. I noticed it after enabling MotoVoice, so I disabled moto voice and it disappeared, but then re-enabling moto voice didn't make the problem come back... And that is why I give up. I've ordered a pair of Bluetooth headphones.

I think that flashing the stock firmware again is the ultimate solution to solve the problem. After some tests I really couldn't trigger it again, so I guess that's the end of it
The problem is that the issue is so random I can't seem to find a proper way to trigger or to say it is 100% solved. I've read about it happening since the first generation moto g, seems like a hardware issue, but...

My headphone jack wont work properly when i insert the headphones into the jack completely but it works fine when i pull out a lil of the pin of headphones out of the headphone jack whats the deal its too annoying
Moto x 2013 verizon

Audio "popping", am becoming a little worried.

Moved from Galaxy S7 forums. I thought that section included the Edge, as it contains the same title. I actually have the Galaxy S7 Edge.
Copied and pasted from my Reddit post.
I've been searching the internet for a while for a fix on this, and there seem to be a handful of people who have had this issue in the past, but fixed it through varying means, from rebooting the phone, to full on factory reset. However, I'm not sure if I'm having the same issue with this phone. I'm new to Samsung, as I was previously an iPhone user for four years, and have simply imported the MP3s as they were onto my new phone.
I was listening to music the other day on my heaphones (if it matters, AudioTechnica ATH-M30, three years of age), when I heard a slight unfamiliar pop. It happened once and I brushed it off as a one time thing. Then it happened again about a minute later. It wasn't loud or anything, rather quiet if anything, but it still comes across to me as slightly infuriating. The pops usually occur from a minute apart from each other to 30 seconds. I tried switching from Google Play to another music playing application. Shuttle had the same issue, as well as GoneMad, and having PowerAmp (the one that's been told to have fixed this issue) produce the same issue had me come here.
I've tried turning the equalizer in each app to Flat or Off, if given the option. I've tried rebooting the phone. I've tried plugging my headphones into another computer to see if they were the problem, but the music was fine on the computer. By this point, I've tried everything I could possibly think of and every other possible solution given on other forums, yet to no avail. I would try converting the MP3s into WAVs or whichever audio file extension is recommended for this phone, however I found that not only my music apps do this, but other applications as well. Not too confident that converting them will help in any way. This happens with both my headphones (which are 65 ohms) and earphones that were provided alongside the phone (35 ohms). The one in the thread said it may have to do something with the impedance. Just adding this bit in if that's the case.
The reason that I'm so obsessed with this dinky little issue is because I listen to ambient albums. Randomly scattered snapping in the audio really puts off the atmosphere. I'm also an audiophile.
Is anyone else having this issue? If so, will there be a fix? Is there a temporary fix for now? Could it be faulty drivers, and if so, should I get my phone replaced?
Thanks for any and all feedback!

Well, I gave in and did a full on factory reset, and it didn't work. My last suspicion is that this phone's drivers are faulty. Any advice before I rush to assumptions?

How exactly did you import the music? Did you recode and export with iTunes? Copy and paste from pc? Does streaming music also pop?
---------- Post added at 03:35 PM ---------- Previous post was at 03:15 PM ----------
Paper Guy said:
Well, I gave in and did a full on factory reset, and it didn't work. My last suspicion is that this phone's drivers are faulty. Any advice before I rush to assumptions?
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Tag

My S7 edge has exactly the same issue! I couldn't find any useful information on the internet. This is so annoying while trying to sleep.
I also had an iPhone (6S Plus) for a few months and there was not even one of those stupid sounds. kkcrrk ckrkk kcrckkrc

squallz506 said:
How exactly did you import the music? Did you recode and export with iTunes? Copy and paste from pc? Does streaming music also pop?
---------- Post added at 03:35 PM ---------- Previous post was at 03:15 PM ----------
Tag
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Copy and pasted from PC. Originally downloaded as MP3s, and are still MP3s. No changes have been made to them. As for streaming, I'm not sure. I haven't tried it, but I would think that if integrated audio files on the phone as well as apps produce this issue, I can't imagine why streaming would be any different.

dfunkbv said:
My S7 edge has exactly the same issue! I couldn't find any useful information on the internet. This is so annoying while trying to sleep.
I also had an iPhone (6S Plus) for a few months and there was not even one of those stupid sounds. kkcrrk ckrkk kcrckkrc
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Thank god I'm not the only one with this issue. I was beginning to become anxious.

Have you try to listen music in airplane mode. With some modems, it happens to me with my S3 and S5.

Paper Guy said:
Copy and pasted from PC. Originally downloaded as MP3s, and are still MP3s. No changes have been made to them. As for streaming, I'm not sure. I haven't tried it, but I would think that if integrated audio files on the phone as well as apps produce this issue, I can't imagine why streaming would be any different.
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Streaming music would be different if your media library is corrupted. Try streaming something.

microspock said:
Have you try to listen music in airplane mode. With some modems, it happens to me with my S3 and S5.
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Tried it. Did not work.
squallz506 said:
Streaming music would be different if your media library is corrupted. Try streaming something.
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Popping is still present in streaming. I tried streaming music from both Microsoft Groove's player and on Bandcamp.
My apologies for this late reply.

Paper Guy said:
Popping is still present in streaming. I tried streaming music from both Microsoft Groove's player and on Bandcamp.
My apologies for this late reply.
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If it's still showing even when streaming audio my guess would be it's probably hardware related, since you already tried a reset, might be a faulty audio chipset, if it's too bothering you should exchange it for a new one.

I don't have this issue,but something similar in terms of slight tearing in audio.
It appears the output sound is not very strong compared to its predecessors,but hoping a kernel with audio mods might help.
V4a has improved things a little,especially turning off direct dac in power amp.

daLareid said:
If it's still showing even when streaming audio my guess would be it's probably hardware related, since you already tried a reset, might be a faulty audio chipset, if it's too bothering you should exchange it for a new one.
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Thanks. I take my music seriously, and it would be a heavy burden if this issue were continued.
Also, if it's significant let alone related, I tried to play a Gear VR game last night. I attempted to use my bluetooth speaker, but the sound was heavily delayed, so I used a direct link: an audio jack to audio jack cable. Both had the same popping, so I switched over to my phone's speakers, and found that the popping was also present on it.
It may or may not be important. I simply thought it was worth mentioning.

Paper Guy said:
Thanks. I take my music seriously, and it would be a heavy burden if this issue were continued.
Also, if it's significant let alone related, I tried to play a Gear VR game last night. I attempted to use my bluetooth speaker, but the sound was heavily delayed, so I used a direct link: an audio jack to audio jack cable. Both had the same popping, so I switched over to my phone's speakers, and found that the popping was also present on it.
It may or may not be important. I simply thought it was worth mentioning.
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Yeah, could be software related but due to the fact that pretty much regardless of how you play your music or where you play it it keeps acting up and making that sound plus the fact that a hard reset didn't fix it makes me believe it's hardware related so yeah if I were you I would just trade it for a new one if you still can.

Alright, well I swapped out the phones, and am still getting the popping. This is starting to become a little bit infuriating... Any ideas?
If I can't get this fixed, then I may just go back to Apple. This is a fantastic phone and all, but holy hell if this isn't driving me insane.
Edit: In other news, PowerAmp randomly plays audio files as distorted. The paid version. Getting very close to a breaking point.
Edit 2: Switched from PowerAmp to Shuttle. Not hearing any popping so far, but I'm not very hopeful by this point.

Paper Guy said:
Alright, well I swapped out the phones, and am still getting the popping. This is starting to become a little bit infuriating... Any ideas?
If I can't get this fixed, then I may just go back to Apple. This is a fantastic phone and all, but holy hell if this isn't driving me insane.
Edit: In other news, PowerAmp randomly plays audio files as distorted. The paid version. Getting very close to a breaking point.
Edit 2: Switched from PowerAmp to Shuttle. Not hearing any popping so far, but I'm not very hopeful by this point.
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Can't believe you still having that pop even after getting a brand new phone. Third time is the charm maybe?

daLareid said:
Can't believe you still having that pop even after getting a brand new phone. Third time is the charm maybe?
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Maybe, but I feel that at this point, this problem is happening with all phones and a very select few are actually noticing it. On another note, when I'm playing a game, the audio will randomly cut out for about five seconds, with occasional cut ins. There is no pattern as to when they happen, however I can say that when it does cut out, the volume buttons are nonfunctional. So it may have something else to do with the audio drive. The same thing happened on the other Edge as well, but it was unrelated at the time, however now, I think every little detail is relevant.
Third time's the charm? God I hope. I would love for this phone's audio to work without issue, as the experience aside the audio has been amazing, but after having it happen on two phones, I'm not too hopeful now. I'll try swapping it out once more, unless anyone has a final comment.

Paper Guy said:
Maybe, but I feel that at this point, this problem is happening with all phones and a very select few are actually noticing it. On another note, when I'm playing a game, the audio will randomly cut out for about five seconds, with occasional cut ins. There is no pattern as to when they happen, however I can say that when it does cut out, the volume buttons are nonfunctional. So it may have something else to do with the audio drive. The same thing happened on the other Edge as well, but it was unrelated at the time, however now, I think every little detail is relevant.
Third time's the charm? God I hope. I would love for this phone's audio to work without issue, as the experience aside the audio has been amazing, but after having it happen on two phones, I'm not too hopeful now. I'll try swapping it out once more, unless anyone has a final comment.
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Tbh I did check for it with both regular audio and my Sennheiser headphones no issues whatsoever. You won't unhear that pop so might as well swap it one last time and if you do happen to be unlucky enough to encounter the same issues on a 3rd phone either you stick with it or get some other phone.

daLareid said:
Tbh I did check for it with both regular audio and my Sennheiser headphones no issues whatsoever. You won't unhear that pop so might as well swap it one last time and if you do happen to be unlucky enough to encounter the same issues on a 3rd phone either you stick with it or get some other phone.
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In case you were listening to something like heavy metal (or something loud with a lot of instruments going on at once), it may not be audible. Again, I listen to ambient and music that doesn't scatter all over the place too much. I can hear it in music such as the Interstellar soundtrack.
It would really suck to turn this phone in. Love the VR.

Paper Guy said:
In case you were listening to something like heavy metal (or something loud with a lot of instruments going on at once), it may not be audible. Again, I listen to ambient and music that doesn't scatter all over the place too much. I can hear it in music such as the Interstellar soundtrack.
It would really suck to turn this phone in. Love the VR.
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I actually gave it a try with something EDM, and also some instrumental music. Was thinking of listening to some ambient tunes I like from my favorite producers but his music intentionally has crackle, pop, vinyl like sounds so that wouldn't have worked.
I do hope you don't need to let go off it.

Me too. When my phone is sending music by bluetooth on my car, sometimes i heard that weird "poppups" and it makes me nervous.
I'm trying to figure out if it's problem with my micro sd or not.

Random Wonky Issues Becoming Regular Occurrences

Hi Everyone.
I've been having random issues with the phone since I got it. Over the last several weeks, these random issues;
1. SiriusXM or any Audio App shuts down when listening through headphones - yet less often if just through the phone's speaker.
2. Phone disconnects during conversations in places that have full strength reception and never were/are issues with any other phone.
3. Video (YouTube or phone-recorded) playback will randomly stop playing.
4. Streaming (very rarely done) will fail as well.
None of these things happen for anything text or e-mail related, so I "ass-u-me" there's a glitch in some part of the phone that handles anything audio related.
I seem to be alone with this issue - but I've only gone back 5 pages in this forum to look for similar issues with others. Do you guru's think I've a warrantee issue, or is there something I'm missing.
Not Rooted, Stock Unit on Verizon.
Thanks all!

Have you tried running the phone in safe mode to see if there isn't a app in the background causing this?
https://www.verizonwireless.com/support/knowledge-base-207964/
Sent from my LG-H918 using XDA-Developers Legacy app

evo4g63t said:
Have you tried running the phone in safe mode to see if there isn't a app in the background causing this?
https://www.verizonwireless.com/support/knowledge-base-207964/
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Thanks for the tip Evo. I did as instructed and there's no app running.
So I took the phone down to Verizon and thankfully, I happened twice while with the Tech there. He immediately offered to send me another under warranty.
Sadly ... the replacement has an incredible amount of light-leak-spray from the 2nd screen. Bad enough that it's visible in semi-dark rooms, so I'll be sending that back for them to try again.
Thanks again for responding Evo ... I had completely forgotten about Safe Mode - even though it didn't provide a solution, it's tips like these that make this place great and I appreciate your reply.

I also have the same issue as you. streaming or music player or youtube in general will just stop working for no reason even my data randomly dies out and its unlimited. I'm with t-mobile think ima get it excahnged or a different phone in general. have you found any solutions at all other then exchanging phones. please let me know