Hi there. I have the Nvidia Shield TV Pro and have been having trouble finding the right receiver.
First I purchased a Sony STRDH550 5.2 Channel 4K AV Receiver, and found out that it cannot handle 4K upscaling (which the Nvidia Shield TV does according to Sony) Technically it worked, but what would happen is the screen goes black then will show the input on tv. Almost like someone unplugs the HDMI and then reconnects. Best way I have thought of naming this is an HDMI Blink. It happens numerous (10 to 15 times) per day. So according to Sony this receiver was only 4K passthrough capable, which actually didn't even work, I had to connect shield directly to TV and use ARC for sound.
Second, I purchased an Onkyo Thank you-NR636 7.2 Ch -- which is advertised as 4K passthrough and 4K upscale capable. I still have the HDMI blink, but now it is not as often (2-3 times) per day.
The TV I'm using is a Vizio M50-C1 and is 4K HDMI 2.0 HDCP 2.2.
It has 4 30Hz HDMI ports and 1 60Hz HDMI port.
The only way I can get ULTRA 4K to play from Netflix is to connect it to the 60Hz port.
The other 30Hz ports are labeled 4K, and when connected will play with audio/video but will not broadcast in 4K. I do not understand this, so if anyone could shed some light that would be great. (I've tried every troubleshooting step I could think of) ie. unplugging all cables and plugging them back in sequence. After connection unplugging the power on the Shield TV and re plug. (Same with receiver and TV) I've tried other sources on the receiver and tried every HDMI port/input.
So I'm thinking of returning this Onkyo Receiver and purchasing a better/more expensive one. I would appreciate anyones feedback on their experience with the Nvidia Shield TV and 4K Receiver/TV.
Has anyone been able to get full 60Hz 4K and 720/1080 Upscaling from Receiver to TV to operate without any problems?
Are there any Receivers you could recommend to me that can handle this properly? Thanks for your help.
I cant answer your question directly as I haven't used 4k receivers, but have you considered that the HDMI cable could be faulty?
Unfortunately I already replaced both the HDMI cables with brand new gold plated HDMI 2.0 4K cables.
I might be able to shed some light.
Firstly it doesn't sound like your HDMI cable. There's actually no such thing as a HDMI 2.0 cable. It's the devices that are HDMI 2.0, and will work with any high speed HDMI cable.
Always plug a 4K device into a 60hz HDMI if possible. That way if any of the apps, or even the home screen want to run at 50hz or 60hz you won't experience a problem. Obviously if it's plugged into the 30hz port, the picture will disappear when the device outputs anything above 30hz.
You don't actually want your AVR to upscale your picture. Your 4K TV will do it automatically, and TV's generally do a better job than AVR's.
As for the HDMI blink, I'm not entirely sure (I've not actually plugged my shield into my 4K TV yet) it could be when the system switches resolutions, eg 4K to 1080p. The screen needs a little time to process the new source. My TV does that when my PC is hooked up, and I switch between a 4K desktop environment and a 1080p game.
If it's any help my AVR has no problem with any 4K material I've thrown at it. I use a Pioneer VSX 930.
The Shield TV, like all modern Nvidia devices, has a built in upscaler. No need for an external one and in fact, extra processing is likely to degrade gaming experience.
Using ARC is actually a good solution although that has the disadvantage of requiring the TV to be on just to listen to music.
martyn3000 said:
I might be able to shed some light.
Firstly it doesn't sound like your HDMI cable. There's actually no such thing as a HDMI 2.0 cable. It's the devices that are HDMI 2.0, and will work with any high speed HDMI cable.
Always plug a 4K device into a 60hz HDMI if possible. That way if any of the apps, or even the home screen want to run at 50hz or 60hz you won't experience a problem. Obviously if it's plugged into the 30hz port, the picture will disappear when the device outputs anything above 30hz.
You don't actually want your AVR to upscale your picture. Your 4K TV will do it automatically, and TV's generally do a better job than AVR's.
As for the HDMI blink, I'm not entirely sure (I've not actually plugged my shield into my 4K TV yet) it could be when the system switches resolutions, eg 4K to 1080p. The screen needs a little time to process the new source. My TV does that when my PC is hooked up, and I switch between a 4K desktop environment and a 1080p game.
If it's any help my AVR has no problem with any 4K material I've thrown at it. I use a Pioneer VSX 930.
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Thank you for the information. It's actually really helpful. Those were all things I was wondering but not sure. Another question for you; I primarily use the shield remote and not the controller. If I have the shield connected to the receiver with pass through, and I try to adjust the volume with the shield remote it does not work. It says this app is set for surround sound please use the tv remote to adjust the volume. Is this normal? On my previous receiver that didn't happen. I could adjust the volume with the shield remote. Any thoughts?
NiHaoMike said:
The Shield TV, like all modern Nvidia devices, has a built in upscaler. No need for an external one and in fact, extra processing is likely to degrade gaming experience.
Using ARC is actually a good solution although that has the disadvantage of requiring the TV to be on just to listen to music.
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The arc solution does work. I get 4K video etc. but it still has the HDMI blink when playing non 4K content. The only solution so far I have found us to use the 30hz input on the TV, which eliminates the HDMI blink. Then when I way to watch 4K content, switch it back to the 60hz port.
I haven't tried changing the Nvidia HDMI settings to use the (less than 60hz) option. I think it's 27hz or something like that.
Does the TV work fine with another 4K source like a PC? You might also want to try a shorter and/or different brand of HDMI cable.
I have t tried another source. I'm not even sure my PC does 4K. Would I need a 4K graphics card? I will definitive try a different cable. I had previously used a gold plated cable that was a few years old, and that's when I noticed the HDMI blink. So I purchased two new ones from Amazon. I'm pretty sure they are the right ones, but would like to reassure if anyone knows.
https://www.amazon.com/gp/product/B00NQ9OQU2/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
those should work, but if you are looking for a great AV receiver to use with this, I just bought a yamaha 2050, and everything works great!
http://www.amazon.com/Yamaha-RX-A2050-9-2-Channel-MusicCast-Bluetooth/dp/B00YMN6E7O
mikie00mike said:
Thank you for the information. It's actually really helpful. Those were all things I was wondering but not sure. Another question for you; I primarily use the shield remote and not the controller. If I have the shield connected to the receiver with pass through, and I try to adjust the volume with the shield remote it does not work. It says this app is set for surround sound please use the tv remote to adjust the volume. Is this normal? On my previous receiver that didn't happen. I could adjust the volume with the shield remote. Any thoughts?
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HDMI control is a fickle beast. I find it works with some devices and not others. It could just be the combination of Shield and AVR you currently have.
I wouldn't be changing your AVR primarily on it's ability to function with your Shield though.
mikie00mike said:
I have t tried another source. I'm not even sure my PC does 4K. Would I need a 4K graphics card? I will definitive try a different cable. I had previously used a gold plated cable that was a few years old, and that's when I noticed the HDMI blink. So I purchased two new ones from Amazon. I'm pretty sure they are the right ones, but would like to reassure if anyone knows.
https://www.amazon.com/gp/product/B00NQ9OQU2/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
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Click to collapse
If you have a 650 or above GPU (Kepler), it supports 4K output.
I have just overcome some 4k UHD issues with my Shield TV which are similar to the ones you described.
The main problem is HDCP 2.2....
This is what I found out.
Some time last year the HDCP standards were changed to require any 4K 60hz display to only accept a 4K 60hz UHD signal if it was wrapped in HDCP 2.2. Put simply - this means if any device in the connectivity chain is not HDCP 2.2 compatable you will not get a 4K 60hz UHD picture on your display.
For me this was a problem because my HDMI 4K UHD switch was not HDCP 2.2, and my LG 55EG960v refused the non-hdcp2.2 signal, so the shield TV would auto re-connect @ 1080p beacuse the connectivity chain was incompatible....
4K UHD Netflix requires HDCP 2.2, which is why it will only connect/work on the single HDMI input on your TV rated for 4k 60hz hdcp2.2...
The only way to guarantee a working 4K 60hz UHD signal is to ensure all your equipment is HDCP2.2 certified, or do some clever duplex routing.
Unitl this year HDCP2.2 equipment at reasonable prices was very scarce, but LIGAWO is a german manufactuer who seems to have just released a whole range of HDCP2.2 routers/switches/splitters etc (at reasonable consumer level prices).... I am sure there will be many more suppliers soon.
The rule of thumb I would use is - Unless the specification clearly states the device/equipment is HDCP2.2 compatable - don't go near it.....
I really, really hate DRM....
PS: It sounds like may not need to replace your expensive AV reciever, and what you want to achieve could be done through duplex routing. Happy to have a PM discussion if that would help. I currently run 5 consoles, 1 STB, 1Shield TV, 1 PC, and Chromecast audio, all with a Yamaha DSP Soundbar/Reciever (which is only HDMI 1.4 compatable), into 1 TV, and still can get 4k UHD 60hz + 7.1 HD audio.... So it can be done without replacing your AV reciever.
THIS IS AWESOME!! Thanks so much for this. Would you mind if I PM you later tonight when I get home from work? So would I also need a new router? Right now I have an Asus RTAC66U dual band. I also have a WD My Cloud EX4 that I stream videos from, would that need to be replaced also? I will PM you later if ok. Thanks again.
MintyTrebor said:
I have just overcome some 4k UHD issues with my Shield TV which are similar to the ones you described.
The main problem is HDCP 2.2....
This is what I found out.
Some time last year the HDCP standards were changed to require any 4K 60hz display to only accept a 4K 60hz UHD signal if it was wrapped in HDCP 2.2. Put simply - this means if any device in the connectivity chain is not HDCP 2.2 compatable you will not get a 4K 60hz UHD picture on your display.
For me this was a problem because my HDMI 4K UHD switch was not HDCP 2.2, and my LG 55EG960v refused the non-hdcp2.2 signal, so the shield TV would auto re-connect @ 1080p beacuse the connectivity chain was incompatible....
4K UHD Netflix requires HDCP 2.2, which is why it will only connect/work on the single HDMI input on your TV rated for 4k 60hz hdcp2.2...
The only way to guarantee a working 4K 60hz UHD signal is to ensure all your equipment is HDCP2.2 certified, or do some clever duplex routing.
Unitl this year HDCP2.2 equipment at reasonable prices was very scarce, but LIGAWO is a german manufactuer who seems to have just released a whole range of HDCP2.2 routers/switches/splitters etc (at reasonable consumer level prices).... I am sure there will be many more suppliers soon.
The rule of thumb I would use is - Unless the specification clearly states the device/equipment is HDCP2.2 compatable - don't go near it.....
I really, really hate DRM....
PS: It sounds like may not need to replace your expensive AV reciever, and what you want to achieve could be done through duplex routing. Happy to have a PM discussion if that would help. I currently run 5 consoles, 1 STB, 1Shield TV, 1 PC, and Chromecast audio, all with a Yamaha DSP Soundbar/Reciever (which is only HDMI 1.4 compatable), into 1 TV, and still can get 4k UHD 60hz + 7.1 HD audio.... So it can be done without replacing your AV reciever.
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So does this mean 650 or above GPU is for the receiver or media player? When you say 650 does that handle 4K passthrough, as well as full 4K upscaling from 480/720/1080p content?
NiHaoMike said:
If you have a 650 or above GPU (Kepler), it supports 4K output.
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In the PC you're using as a source, to rule out the Shield as the problem. And yes, any Kepler or newer GPU (including the one built into the Shield) will upscale all the way to 4K, although the smaller ones won't be able to handle the most advanced algorithms. But unless you're a hardcore videophile, you'll be hard pressed to tell the difference between how well a high end GPU upscales as opposed to how well a smaller GPU upscales. Not surprising given that image scaling is just one of the most fundamental parts of 3D rendering.
mikie00mike said:
THIS IS AWESOME!! Thanks so much for this. Would you mind if I PM you later tonight when I get home from work? So would I also need a new router? Right now I have an Asus RTAC66U dual band. I also have a WD My Cloud EX4 that I stream videos from, would that need to be replaced also? I will PM you later if ok. Thanks again.
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Click to collapse
I pm'd you some stuff.
Minty or Mike may I get a copy also please?
Minty I PMd you
Thanks!
mikie00mike said:
THIS IS AWESOME!! Thanks so much for this. Would you mind if I PM you later tonight when I get home from work? So would I also need a new router? Right now I have an Asus RTAC66U dual band. I also have a WD My Cloud EX4 that I stream videos from, would that need to be replaced also? I will PM you later if ok. Thanks again.
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Click to collapse
thruster999 said:
Minty or Mike may I get a copy also please?
Minty I PMd you
Thanks!
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I have updated my config since I sent the details last, but I still duplex (or send multiple signals of the same HDMI source) to bypass the HDCP restrictions so I can continue to use my older soundbar. Picture with notes attached. Shout if you need anything more.
Hi all,
Recently bought a shield to go with my panasonic cx802 4k TV..
I plugged it all in booted the nvidia logo popped up then black screen... Nothing I tried swapping ports restarting etc nothing.., so I hooked it up to monitor and went though new install changed the HDMI res setting to 720p un plugged and went back to my pana which now did display a picture... Problem is I cannot select a res higher that 720p which I'm finding really annoying.. Can any one help?
Guys I know it's my first post I'm not a total noob.. Just started a new name..
Would a fix for this be to install a custom ROM where I can more control??
Any advice welcome
You shouldn't need that! Btw have you got other sources hooked to your tv, BR player, AND have you tried the sat channel in 4k?
Edit: Saw a reply from @Koying regarding you must not uncheck SURFACE rendering but that was regarding Kodi, to have 4k working. You didn't mention Kodi, though!
Edit2: Have you tried disabling Cec control, if you had it enabled before?
Inviato dal mio ASUS_Z00AD utilizzando Tapatalk
Are you using the at least a HDMI 1.4 cable?
Hey guys, i have the same problem.
I think it's a real thing : https://forums.geforce.com/default/topic/918948/shield-android-tv/stuck-at-720p-after-update/
https://forums.geforce.com/default/...shield-tv-stuck-at-720p60hz-max-on-4k-screen/
hen, i started my shield TV, and it was in 720p. When i try to change this on the system HDMI menu, i just have choice between 3 720P option.
I tried a brand new cable 2.0, same problem.
I reinstall my TV and my shield TV, same problem.
On a french forum i found someone talking about an Edid corruption, but i don't know what that's thing.
I couldn't test on another screen because i don't have one. I can read 4k movie with my popcorn hour on the same HDMI port, with the same hdmi cable as the shield TV.
Do you have a lead about a solution ?
Thanks !
alexfresh16 said:
Hey guys, i have the same problem.
I think it's a real thing : https://forums.geforce.com/default/topic/918948/shield-android-tv/stuck-at-720p-after-update/
https://forums.geforce.com/default/...shield-tv-stuck-at-720p60hz-max-on-4k-screen/
hen, i started my shield TV, and it was in 720p. When i try to change this on the system HDMI menu, i just have choice between 3 720P option.
I tried a brand new cable 2.0, same problem.
I reinstall my TV and my shield TV, same problem.
On a french forum i found someone talking about an Edid corruption, but i don't know what that's thing.
I couldn't test on another screen because i don't have one. I can read 4k movie with my popcorn hour on the same HDMI port, with the same hdmi cable as the shield TV.
Do you have a lead about a solution ?
Thanks !
Click to expand...
Click to collapse
EDID is the signature the TV send to connected device so the device know what the TV can do.
So if the EDID is corrupted or unknown to the device it will default to 720p or 1080p. IMO
Maybe you can perform a firmware upgrade on your TV and see if their will reset the TV itself . Check their support site.
Good luck.
Extended display identification data (EDID) is a data structure provided by a digital display to describe its capabilities to a video source (e.g. graphics card or set-top box). It is what enables a modern personal computer to know what kinds of monitors are connected to it.
Thank you, i did perform a firmware update just before the problem happen on my TV.
Maybe a downgrade could be a solution, i have no idea on how i can do that on philips TV
I tried to do a full install with nvidia img, but i never pass the "please wait .." steps
i could perform a hard reset of my tv, reflashing the first version of the firmware.
Still the same problem.
I will ask Nvidia for a RMA
---------- Post added at 07:30 AM ---------- Previous post was at 07:16 AM ----------
Filty21 on another forum found a solution here's the solution, i'm trying :
I had the same problem: you have to factory reset your shield on other device like xbox one pass-through. I explain:
First let the Shield connected to your tv and try to factory then at popup confirmation click ok.
Second disconnect hdmi cable to connect it at an other device (xbox or receiver...). Let the shield in this state during 10 min.
Finally reconnect the shoeld to your tv. You will have choices resolution...
Hello.
I do not understand what you are talking about. Could you be clear? I have that same problem
I'm having the same problem on my Phillips tv
Did you manage to resolve this issue Alex?
Fr3kysnail said:
Did you manage to resolve this issue Alex?
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I'm 99% certain the problem lies with your HDMI cable. Get a HDMI 2.0 or higher cable. A 1.4b cable by design doesn't support higher resolutions with a high refresh rate. It could do 4k but at 30hz only. 2.0 will support 4k , 2.0a will support 4k with HDR.
Hi, i want from my s7 edge the easiest thing, which can do smartphones for many years and i cannot realize, how to do it now. I want to connect my phone to my 4k display from computer or any 4k display without the smart technologies and play the movie or show photos.
Whats the easiest way to do it?
Probably Chromecast Ultra. $70.
Apparently the S7E does not support MHL, so the only way to do it is wirelessly. Either through a wireless capable TV or adding a device to your tv such as the cromecast previously suggested or maybe Amazon Fire stick.