Touch misbehaving while charging. - OnePlus 2 Q&A, Help & Troubleshooting

Hello folks i got a problem whenever i use my oneplus 2 while charging its touch get unresponsive i am unable to use my mobile while charging sometimes it works fine sometimes not.
Anyone of you faced this?
Any hint to fix it..?
P.s: i am using original cable and charger.

Yup
Hastily spouted for your befuddlement

Which ROM u are on?
Try different ROMs.
If keeps happening, it could be a hardware problem.[emoji106]
Sent from my ONE A2005 using Tapatalk

I think its a voltage thing because it only happens to me when I plug into the car's outlet adapter

Its because of the output of the charger.. You either have a fault in your charger or in your electrical connection. I too had this problem specially when plugged into a socket without proper earthing. Eitherway i guess the problem is not with your phone

Check different adapter and cable. Also check different sockets at you home. If problem persists check charging in your friends place. That will help you figure out the issue. I had similar issue and the problem was in my electric connection in home.

For me it happens sometimes on some cheap chargers, but not all. Never on original, maybe it is faulty in your case.
I think it is something with low cost hardware in charger, maybe not stabilizing it enough so it oscillates.

had this behaviour with one specific charger. also happend to my iphone with the same charger

Related

Charger issue

I haven't seen anyone else complain about this, so it might just be a small defect or isolated incident.
I always charge my phone during the night while I sleep and just recently woke up to find the phone only at ~70%. For some reason the AC adapter seems to be malfunctioning. Since the issue has started, I managed to get it to charge to full one night, but the rest of the time it seems to stop charging. It recognizes it being plugged in initially but then it pops up with the notification saying that the charger has been unplugged. I've tried reconnecting both connectors which will sometimes get it to start charging for 15-30 seconds before it shows as disconnected again.
It works fine via USB connected to a computer so I can only assume it's an issue with the wall adapter. I'm not sure if there's much I can do if it is an issue with the adapter but wanted to see if anyone had any ideas that would be worth trying before I give up on the adapter. Also wondering if anyone else has had this happen.
I don't have that problem. Call and get it replaced. All you news is a USB AC adapter.
Have you checked the socket you are plugging the charger into? Have you tried a different wall socket or socket on the power strip?
Are you using a Motorola brand wall outlet and usb? I was using an aftermarket cable and had this issue. So I got a branded cable and now it's fine
Sent from my iPhone killer ATRIX using XDA Premium App
i had same issues
my atrix would only charge also to 70% so i was about to return it. i forgot that it also came with a stand alone battery charger to charge just the battery. charged it and then put it on my atrix and said 100% again. hope this helps..
Yeah get the wall socket and make sure that's not the problem. Also I can't imagine it being the cable I use a 15 foot after market cheapo cable I got off newegg for like 3 bucks and it charges my phone all the way and I don't even use the wall adapter moto gave me I use some random one that's for one of my old phone or my nikon camera I don't remember. Also moto cable is crap it doesn't let me use adb doesn't seem to push enough power to my phone.
But thats just my 2 cents
Sent from my Atrix
OEM charging cables > aftermarket/cheapo/gas station cables
Sent from my MB860 using XDA Premium App
Use the cables that come with the atrix.
Problem solved.
/endthread

slow / laggy when charging S2

have anyone got issues with S2 when plugged into power?
ie when I start recharging direct from 240V adapter, my S2 started getting VERY laggy and slow.
It immediately goes back to normal response when I unplug power.
I have never problem like you
mtrax said:
have anyone got issues with S2 when plugged into power?
ie when I start recharging direct from 240V adapter, my S2 started getting VERY laggy and slow.
It immediately goes back to normal response when I unplug power.
Click to expand...
Click to collapse
Try using an alternative charger...probably your mains charger or the usb connector on the charger is damaged.
I'm pretty sure its a issue with the s/w as I have used the charger on another phone without any issue.
unless its one of the apps I'm using, not sure how to narrow it down.
mtrax...
I have the same issue.
You´re not alone...LOL
FYI the common issue I have when plugged in is that its not easy to unlock screen, takes me a 2-3 swipes to unlock screen and after that it seems that it ignores every other key press..
Any one reported this to Samsung? I will try to log a ticket to see what happens.
Try do a multi touch test while its plugged in see if the screens acting funny.
how do I do a multi-touch test?
what will that prove? as the screen works fine when unplugged.
I have the same issue but only when charging with the usb lead (with usb power adapter) instead of the standard mains charger. Think it might have stopped now that debugging is enabled and the Samsung kies screen doesn't come up when i connect the usb.
Sent from my GT-I9100 using XDA App
Took my phone 2 hours to charge from 36 % to 100 %
note this issue doesn't occur when charging via PC ONLY via 240V mains, but let me try with USB debugging on.
edit tried USB debbuging still has issue.
Note is the 240V USB cable different from a normal USB cable? ie perhaps the device thinks its a PC connection
the phone is laggy because of the electrical interference from a faulty charger or some other electrical equipment in the near vicinity...
Please note that actually the capacitive touchscreen becomes laggy not the applications/services...
keep it away from the electrical interference...use the samsung original charger..gud quality USB cable....and the issue will be gone... for sure
looks like its the charger, the A/C adapter I got with the phone was UK which is why I didn't use it to begin with, but tried the samsung one with a UK/AU adapter and its fine..
hmm who would have thought that was the issue...
interesting it didn't affect my other HTC phone.
Same issue here, but something special:
I ebayed another charger for my sgs2, original samsung one. Same serial number, same description, same style.. but i got the charging problem only with the new one.
With my original charger (the one, which was delivered with the phone) works fine. No slow and no lag.
The new one was about 5 euro, seems to be an original...
to demonstrate my point that its the electrical interference from the dodgy chargers onto the capacitive touchscreen... do this and report back...
plug the faulty charger onto the socket BUT DO NOT charge the phone with it...
keep the phone near to the charger wires etc....(not in charge)... you will see the screen lagging sometimes unresponsive...
now move the phone away ...it will work fine..
you can keep on using the dodgy chargers for charging...but use the phone only after it has been charged and is away from the charger...
woodstock_ahem said:
to demonstrate my point that its the electrical interference from the dodgy chargers onto the capacitive touchscreen... do this and report back...
plug the faulty charger onto the socket BUT DO NOT charge the phone with it...
keep the phone near to the charger wires etc....(not in charge)... you will see the screen lagging sometimes unresponsive...
now move the phone away ...it will work fine..
you can keep on using the dodgy chargers for charging...but use the phone only after it has been charged and is away from the charger...
Click to expand...
Click to collapse
I am not able to reproduce that with my original charger. There is no lag or any other problem. Switching to my second "original" (ebay 5 €uro) samsung charger leads me direct to the lag and your description. First i thought my second one is not an original one, but because of your description there seems to be a diffrent quality on the original charger depending on it production date.. unit.. charge.. or whatever.
I bought a sgs2 from the UK, and have a UK to AUS converter on the stock charger and I have no lag when it's charging or near chargers.
Sorry. Not a problem here. Writing now and plugged. Very responsive.
Sent from my GT-I9100 using XDA Premium App
The electrical interference with the capacitive display is bullcrap since it needs electrical properties to respond. So it depends on whether your body has enough electrical properties.
So back to the point:
It is due to CPU reducing the clock speeds to prevent the phone from overheating as the battery itself produces enough heat anyway.
Many other people may not notice it since they may not perform intensive tasks while the phone is plugged in and the variation itself is also almost unnoticeable.
I have the same issue but as I said, it's almost unnoticeable to even bring it up in this forum. I haven't done any testing myself to prove this, but the same safety feature is implemented in most modern phones.
I have the same issue - I also had this issue with my Atrix.

[Q] Nexus 4 charging mode won't stay in AC, drops to USB

phone only started doing this over the last couple months, used to be able to plug in (either charger / cable) and charge in AC mode without supervision.
Nowadays, it takes several plug in attempts to even START in AC mode, but typically it'll drop down to USB (the screen comes on momentarily when the change occurs) at some point in the charging.
Worst case scenario, it'll change rapidly back into AC and out, to the point where I can watch it on happen on the screen. That's rarer though.
It never changes INTO AC and stays there, to be clear. Always a downgrade to USB charging.
Is something wrong physically with the jack on the phone? I've never damaged the phone, dropped in water, etc.
If RMA is what's suggested as my only option - is that a brand new phone or refurbished?
Use another USB charger, its a known problem with the supplied LG charger with the N4. I myself have this problem but am using another charger and its fine.
The USB cable has no problems btw, its the charger itself.
Can you link to your sources on this being a "known problem" ?
I'm pretty sure the same issue persists with my old Samsung charger too - the one supplied with the Galaxy Nexus. So.. that suggest the problem is with the phone, not the charger/cable.
i also have the exact same problem just now.. i'll try using another charger tonight at home..
just now i charged my nx4 using its original charger, in just a couple of minutes, the phone is saying that its being charged using usb.. stupid..
I'm also getting this at the moment, I'm completely stock, not even rooted and this has cropped up only since the 1.8mb Security Patch....
Any fixes?
Will root if I can fix it....
I was/am having this issue as well. I typically charge my phone via car charger (works fine) or wireless, so I can get around this issue easily. Plugging it into the PC and enabling fast charge with franco's kernel works as well.
I tried my N10 charger and it was dropping to USB as well. When I'm at my friend's place and use his generic charger, it works fine.
I used to have this issue but ever since I updated Android to 4.3, my charging works just fine.
Sent from my Nexus 4 using xda premium
filthykid said:
I used to have this issue but ever since I updated Android to 4.3, my charging works just fine.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Might try a factory reset and see does it make any difference...
do we have any more thoughts on this issue? is it a software bug? is it hardware? which hardware? I am going to experiement with a few different wall chargers and usb cables.
so 3 chargers (Galaxy Nexus' , Nexus 4's, USB 3.0 port on PC) and 3 cables (likewise + cable from monoprice)
SEEM to yield the results, that the problem is the connection between the cable and the phone. The oldest and most used cable has the hardest time establishing and maintaining an AC connection, the newest/lest used one from monoprice has never had a problem, and the LG cable is in the middle.
Is this an issue of wear and tear on both the cable connectors and the phone's port? It's really lame the phone and it's cable are not even a year old and THAT can't stay charging at AC voltages.
Will a replacement phone from Google be a refurbished unit or brand new?
bump
deusfaux said:
If RMA is what's suggested as my only option - is that a brand new phone or refurbished?
Click to expand...
Click to collapse
They will send you a new (not refurb) phone and you will have 21 days to send back your old phone. The replacement process is super easy, just call them at +1 855 83NEXUS and tell them your issue. They will walk you through a factory reset and if the problem is not fixed they will replace it.
I've had issues with the microusb port on multiple phones in the past, and have definitely noticed the N4's socket getting looser.
On an old HTC sensation, I had to resolder the port on. Can you reproduce the behavior by applying slight pressure to the plug in various directions?
Does your connection also intermittently drop out when connected to a computer?
A workaround for the time being could be to use a kernel that allows you to force fast charging regardless of the detected charger. But at that rate, it's quite possible you'll lose your usb port altogether sometime in the future..
You could also enable adb over wireless, and check the charger type:
Code:
cat /sys/kernel/debug/msm_otg/chg_type
You should be seeing DCP (has the data pins connected, possibly with some resistance).
Or proprietary if you're using an Apple-compatible charger (has aspecific voltage on the data pins).
If you see SDP, it means it's in "USB" mode.
If it's staying DCP/proprietary but the charge rate is dropping to "USB," it means the phone is throttling down the current because it's detecting the charger can't deliver (voltage dropping below threshold).
with the good cable (monoprice), wiggling has no effect.
with the poorest cable (samsung), wiggling will rapidly change it between AC / USB / nadda
with the LG cable, wiggling, will SOMETIMES have an effect. sometimes it's solid and will only become a flaky connection after it's been charging a while already

Problem recognizing charging, headset, and PC connection

Hello boys! I have a very serious problem with my LE PRO 3. Since yesterday, the following is happening BUG: When I connect the charger, it does not load immediately. It only loads if I reboot the device. And if I take it out and put it back, it stops loading again. This also happens when I connect to the PC. The device only recognizes if I leave the cable connected and restart. With the headset the same thing. It only recognizes if I leave it connected and restart the device. I'm on the Cydrass Google edition ROM, and my device is the x720 version. I have already switched to other ROMs (LineageOs, Ressuection Remix, and even the Chinese STOCK ROM 26s, and the problem still persists!) Apparently it's a serious problem recognizing my USB port I do not know what else to do! Please, help me!
even first buy , do you have problem ?
To Vitor_147
Remember, if you change the stock original LeEco rom you cannot say "have a problem with my LePro3", it's no longer the original combo "LePro3" (hardware + software) so expect (and accept) anything (better or worse!) and report the defects to the rom developer.
Now some helping things!
Apart to clean the phone usb c port and to try a new usb cable, you can:
With the usb cable connected, switch the usb debug off (or on) (developer options) then check if your computer detect your phone.
Even if your computer doesn't detect the phone or your phone seems not charging battery, if the usb cable (and charger) is good in 99% of the cases it charges the battery even if not at full charge rate (expect a minimum 4 hours charge time).
Before to give up, the last try is to bring your phone back to factory conditions with everything (but everything!) under the exact conditions of how it came out of the factory, then you can start over there and have an idea of whether the phone has a hardware defect or if it's just a matter of software.
I hope you solve the problem, if you find the right solution please report it here, so other users can learn how to solve this problem! Cheers!
orsonbear said:
To Vitor_147
Remember, if you change the stock original LeEco rom you cannot say "have a problem with my LePro3", it's no longer the original combo "LePro3" (hardware + software) so expect (and accept) anything (better or worse!) and report the defects to the rom developer.
Now some helping things!
Apart to clean the phone usb c port and to try a new usb cable, you can:
With the usb cable connected, switch the usb debug off (or on) (developer options) then check if your computer detect your phone.
Even if your computer doesn't detect the phone or your phone seems not charging battery, if the usb cable (and charger) is good in 99% of the cases it charges the battery even if not at full charge rate (expect a minimum 4 hours charge time).
Before to give up, the last try is to bring your phone back to factory conditions with everything (but everything!) under the exact conditions of how it came out of the factory, then you can start over there and have an idea of whether the phone has a hardware defect or if it's just a matter of software.
I hope you solve the problem, if you find the right solution please report it here, so other users can learn how to solve this problem! Cheers!
Click to expand...
Click to collapse
I already wrote this up in Omni thread, so I'll keep it short. I've also been experiencing this same issue for a while now, it first happened on stock rom, reboot solves it. Darko tried a fix in his eas kernel, seems to fix it (so maybe somehow kernel related). I believe it might be somehow related to the usb-c controller, cause I found cases online of similar issues with pixel phones (i believe the controller manufacturer is the same as in our phones). I actually know the exact moment when my problems first began, after I used my OTG adapter to connect a usb mouse. Few hours after that, the phone wouldnt charge.
{Disclaimer - this part is purely my theory}
I think it maybe somehow related to a safety "switch/fuse" of sorts, or something to do with static discharge or something similar, and here's why. I did a loot of trial and error since the first time it happened to me cause it scared the sh*t outta me, thinkin my phone is broken. I am vigilant about careful handling of usb ports and such, (ocd-ish really) so theres no way I physically damaged it, its not loose one bit, cleaned it out, tried wiggling the cable around anyway, has no effect, so I excluded the possibility of a faulty port/soldering. A few occurences to note
No1 - if I plug my phone in the charger first, and then plug the charger in the outlet, it breaks the port, I have to reboot to fix it. But plug the charger in the outlet first, then the cable to the phone - no problem. (Static discharge of sorts?)
No2 - since it started happening, the only way my usb-c OTG adapter works is if i first plug the adapter in the phone, and then the desired usb device in the adapter. If i try to plug the adapter in the phone w/say a usb stick already connected to it - no go, doesnt work.
Oh... I'm sorry for what happens to your phone! It's true the safest way to charge a phone avoiding current surge/spikes/shocks is to plug first the charger to AC outlet, then the usb c plug to the phone, then the usb plug to the charger. If possible, never plug/unplug the charger to/from the AC outlet if the phone is connected to the charger.
When the phone is full charged, first unplug the cable, not important which side first, then unplug the charger. If the phone is still charging, better unplug first the cable from the charger side to avoid micro spikes on the usb c port.
If you cannot obtain a normal behavior of the usb c port neither with reflashing the phone with the "qfil" system, perhaps a logic port of the usb c port is burned or simply in undetermined state, in the last case a total battery discharge may reset the logic port state and the phone can works fine once fully recharged. I'm sorry I can't help you better at this time! Cheers!
Sent from my LEX720 using XDA Labs
@orsonbear, thats my train of thought aswell, micro discharges occuring while plugging/unplugging causing the controller to freak out, or potentially damage the tiny connections (micro usb only had 4 wires vs 24! in usb-c). But I believe the problem lies somewhere on the software/firmware side, mainly because a reboot solves any issue I have. And also I just remembered, the first time it happened to me was a couple of days after I updated my firmware while updating to 19s, or 20s, cant recall precisely. Anywho, for me it's a minor nuissance, not like the OP who can only connect his phone once before rebooting (I can go for weeks before it occurs).
orsonbear said:
Oh... I'm sorry for what happens to your phone! It's true the safest way to charge a phone avoiding current surge/spikes/shocks is to plug first the charger to AC outlet, then the usb c plug to the phone, then the usb plug to the charger. If possible, never plug/unplug the charger to/from the AC outlet if the phone is connected to the charger.
When the phone is full charged, first unplug the cable, not important which side first, then unplug the charger. If the phone is still charging, better unplug first the cable from the charger side to avoid micro spikes on the usb c port.
If you cannot obtain a normal behavior of the usb c port neither with reflashing the phone with the "qfil" system, perhaps a logic port of the usb c port is burned or simply in indeterminated state, in the last case a total battery discharge may reset the logic port state and the phone can works fine once fully recharged. I'm sorry I can't help you better at this time! Cheers!
Sent from my LEX720 using XDA Labs
Click to expand...
Click to collapse
Yes,
I thought about letting the phone down completely, and see if that does not happen anymore!
Same problem here
Days ago it start happen, exactly how you say, i never change the stock software and it start happen randomly, I have to reboot to recognize anything that I plug into the USB c port, I try factory reset and change from 26s to 23s and it keeps happening so maybe I'm pretty ****ed, someone help me, in my country no one will fix the port u.u (sorry for my English).
Hellao! I'm having a very similar issue, charging works fine and the pc detects the phone but OTG and the audio on my headset is not working. Did someone of you find a solution to this problem?
1. x720, x722 or x727?
2. Where did you buy the phones? (Store names)
3. What kind of USB-C cable were you using? The one that came in the box? Have you used other USB-C cables and adapters to see if it works?
This could be hardware failure due to a lack of QCing from LeEco (just your average hardware issue) or a USB-C cable issue. It's ver. 1.0 on all LeEco Pro 3 models (right)? So I can't say it's the cable for sure. Has anyone attempted to take the phone apart to replace the port? do they even sell the port replacement?
Similar problem for me. About a month ago my headset stop working and the phone did not recognize it at all, tried with the adaptor to 3,5 mm jack and did not work either. Charging worked though.
Found a replacement chip with usb c port and ordered. Yesterday i replaced the charging port, but still the headset do not work at all, and connection to PC does not work ether. Charging still works as usual.
I ordered the phone from grossoshop 7 month ago with their rom. Tried this evening to upgrade the rom from 5.8.018 to 5.9.020, still grossoshop but no difference... It should not be a hardware problem as i replaced the type c port.
Should i try to flash another rom to see if there's any difference?
Any other suggestions?
Thankful for any ideas
Linkan78 said:
Similar problem for me. About a month ago my headset stop working and the phone did not recognize it at all, tried with the adaptor to 3,5 mm jack and did not work either. Charging worked though.
Found a replacement chip with usb c port and ordered. Yesterday i replaced the charging port, but still the headset do not work at all, and connection to PC does not work ether. Charging still works as usual.
I ordered the phone from grossoshop 7 month ago with their rom. Tried this evening to upgrade the rom from 5.8.018 to 5.9.020, still grossoshop but no difference... It should not be a hardware problem as i replaced the type c port.
Should i try to flash another rom to see if there's any difference?
Any other suggestions?
Thankful for any ideas
Click to expand...
Click to collapse
Have you tried switching cables? Could you have broken a contact or something while swapping the port out? Have you tried putting the old port back in to see if the computer recognizes the phone with it? Unfortunately you're gonna have to try everything, even if opening it back up again is tough. LeEco phones aren't exactly known for their build quality. Are you x720? Well, flash whatever ROMs you can, I guess. Might as well try everything.
sk8223 said:
Have you tried switching cables? Could you have broken a contact or something while swapping the port out? Have you tried putting the old port back in to see if the computer recognizes the phone with it? Unfortunately you're gonna have to try everything, even if opening it back up again is tough. LeEco phones aren't exactly known for their build quality. Are you x720? Well, flash whatever ROMs you can, I guess. Might as well try everything.
Click to expand...
Click to collapse
Yes, I have tried to switch the cables so no problem with them. Have not done a swap back again as the problem seem to be similar as before, so maybe a change to a different rom will be the next step for me. If change of rom does not work, maybe then I'll try to swap port again.
And yes, It's a X720
Thanks for fast reply.
Linkan78 said:
Yes, I have tried to switch the cables so no problem with them. Have not done a swap back again as the problem seem to be similar as before, so maybe a change to a different rom will be the next step for me. If change of rom does not work, maybe then I'll try to swap port again.
And yes, It's a X720
Thanks for fast reply.
Click to expand...
Click to collapse
Maybe it's not plugged in or attached correctly so the phone doesn't detect it. Sounds like a hardware issue to me, in all honesty. I once took apart my iPhone 5 to replace the non-functional home button and it wouldn't work no matter what I tried. I had to remove the battery, reseat it, and then attach the home button again. It finally worked after a reboot.
just report in on this thread, I as well recently purchased an x727 experienced the similar issue. Basically as described above no matter what roms i test is always have some sort of camera errors when charging.
sometimes charging doesn't work or camera doesn't work I have to reboot to get it to work. extremely annoying. I think it is hardware related.
Anybody else have a solution?
blanktape said:
just report in on this thread, I as well recently purchased an x727 experienced the similar issue. Basically as described above no matter what roms i test is always have some sort of camera errors when charging.
sometimes charging doesn't work or camera doesn't work I have to reboot to get it to work. extremely annoying. I think it is hardware related.
Anybody else have a solution?
Click to expand...
Click to collapse
i got charging problem dude after second day of use just got it last night x727.ffs.
i replace the usb board and the problem persist, i don't know what to do anymore, if someone has passed this problem please speak I am about to smash this damn bugged phone
Anthp said:
i replace the usb board and the problem persist, i don't know what to do anymore, if someone has passed this problem please speak I am about to smash this damn bugged phone
Click to expand...
Click to collapse
This my advice to anybody considering buying this phone don't why you will get zero support from letv.
I got luckey I have zero problems with phone .
I recommend spending more money and getting a supported phone by the maker.
If you do buy one buy it from Amazon where get a warranty on it.
Sent from my LEX727 using xda premium
Somebody fixed thuis allready as my le2 x626 only detects charging by USB when in fact its connected to the AC adapter.
And extremly slow charging from 9 to 100 % more then ó hours.
Also the phone`s microphone is nog working at all!! And the headphone is nog working!
please help

X727 charging issues

Stock X727 021S, randomly does not charge. Reboot always fixes the problem. Anybody else having this issue? Is it a software or hardware issue? With Leeco shutting down, I'd rather replace the phone if it's a hardware issue before they close doors.
Are you using the stock charger..?
If the answer is yes, stop using it. There have been numerous reports of burnt ports and cords. Use another charger.
If the answer is no, then try and get a replacement or try another wall plug.
I have the same problem with OEM and 4 other QC3 chargers. I have an S3 that works just fine with the same chargers.

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