SMS nightmare - Zenfone 2 Laser Q&A, Help & Troubleshooting

Hi
I've documented my multiple-months-long inability to consistently receive SMS texts with my network operator here:
https://community.virginmobile.com.au/t5/Discussion-Posts/SMS-inconsistency/m-p/64999#U64999
If anyone has any ideas, I would hugely appreciate the help.
If I can't get this fixed soon, I'll have to look further into rooting the phone and removing Mobile Manager.

Related

Query : Can send but not receive MMS on T-Mobile UK

Hi folks.
I've had a search but I was unable to find an answer to my query. Hope you can help.
I have set up my GPRS settings using the info on the t-mobile website and I can browse the internet and send MMS messages without problem.
However, I am unable to receive MMS messages, whether sent by myself or another party.
I would be extremely grateful if someone could point me to resource or provide assistance to aid me with this problem.
Thanks in advance.
S>
Even after sending an MMS you still definitely can't receive? Because some operators don't provision you for MMS until you have shown yourself to be an active user i.e. by sending one - saves on software licences. If not, just call customer services.
Hello, and thanks for the reply.
It would appear that I can now receive messages sent by myself but I have had three people (including t-mobile customer services) send test MMS but they haven't come through. Two of these three could receive messages which I sent to them.
One of these messages shows in my inbox but when I click download it just beeps and goes back to the inbox.
T-Mobile just said it might be intermittent but that was three days ago and it is still the same. I will call them back, was just wondering if someone here had maybe had the same problem and could spare me the rigmarole(sp?!) of going through the test scripts over the phone.
Thanks again,
S>
"Sir, is your device powered on?"
Let us know if you get that one... :roll:
That's what I am worried about!
When I called originally, the poor lady had no idea what these MMS settings were that I was asking for and she was really uncomfortable, obviously reading from a technical script. An out-of-date technical script too!
Hopefully they'll just put me straight through to tech support this time.

Test Message Threading

MDA Touch Plus..recently just had it back from repair, but they have also done a software upgrade.
Unfortunately now my text messages are threaded and showing "Conversation with" and just the mobile number. Therefore I have to look up my contacts for who is sending me a text message.
Been through all the settings and I have deleted all sim contacts from my contacts list.
Racking my brains here, any help guys how to get it back so i can see contact names again in my messages? I dont mind if they are still threaded so long as I can see who it is.
thanks in advance.
My wife's got the same issue. Just been back to T-Mobile for repair, got the latest firmware installed and now contacts aren't being recognised in the threaded messages.
A temporary fix seems to be to amend the contact mobile number to start +447xxx rather than 07xxx and this seems to work, but as she's got a couple of hundred contacts (uses her phone for work as well as personal use) it's gonna take some time to update them all.
Don't have this issue with either my Diamond or my Trinity (both also running WM6.1).
Any further help appreciated!
One option might be to disable threaded SMS - install this cab and all should be well again.
Hope that works for you!
Message thread resolved.
It works! Many thanks Khrushy
martins40 said:
My wife's got the same issue. Just been back to T-Mobile for repair, got the latest firmware installed and now contacts aren't being recognised in the threaded messages.
A temporary fix seems to be to amend the contact mobile number to start +447xxx rather than 07xxx and this seems to work, but as she's got a couple of hundred contacts (uses her phone for work as well as personal use) it's gonna take some time to update them all.
Don't have this issue with either my Diamond or my Trinity (both also running WM6.1).
Any further help appreciated!
Click to expand...
Click to collapse
*********
Youre right, been onto tech guys, this is the only cure at this moment in time. Took me half an hour to change all the contacts to +44 but its workable now. Thanks for your suggestion Martins40

Auto re-send failed sms messages?

Hi there,
I've done a search and can't find anything relevant to this query.
But I wonder if there's a piece of software that will automatically keep trying to send sms messages if the send initially fails.
I quite liked this feature on old nokias I've had where if I had no signal when I sent an sms it would just keep trying to send it every 5 mins until it went.
It's quite irritating on the THD where I have to keep trying from the outbox.
Thanks for any info
Justin

Blank SMS from "Δ@" ?!?

I've recently received two blank texts, the author of which is simply "Δ@", following which I promptly restarted my blackstone.
this isnt the first time i've received such a text. A little concerned, since I
read that receiving a blank text from dodgy places means someone might be
trying to hack into your phone.
Has anyone ever received similar texts before? Any advice / help on the matter would be greatly appreciated.
Maaz
Yeah, I got it a while back, but if I'm not mistaken, it was the iPhone which was vulnerable to this SMS attack.
maaz_talha said:
I've recently received two blank texts, the author of which is simply "Δ@", following which I promptly restarted my blackstone.
this isnt the first time i've received such a text. A little concerned, since I
read that receiving a blank text from dodgy places means someone might be
trying to hack into your phone.
Has anyone ever received similar texts before? Any advice / help on the matter would be greatly appreciated.
Maaz
Click to expand...
Click to collapse
Have you checked your Voicemail, if I remember correctly, I had this and it is your Voicemail. I think the way the voicemail icon is activated on phones is via the SMS protocol, and your phone should not show you an SMS message like that, but intercept it and show you your voicemail icon.
If you have a voicemail, read and delete it and you will probably get another text message, which is similar, to instruct the phone to delete the voicemail icon, again you shouldn't see this normally.
I am sure there is a patch to sort this out, but I haven't had any problems like this for ages, so maybe update to a newer ROM and see if it goes away.
Jason
Thanks Jason
I'll look out for voicemail in the future i think i did have some at the time.
However, I keep getting told I have voicemail waiting to be read when I don't actually have any, so its a little difficult (and annoying) determining whether I actually have voicemail or not.
As for my ROM, im using NRGZ28's latest ROM released in late December :s
Maybe its an Orange thing?
maaz_talha said:
Maybe its an Orange thing?
Click to expand...
Click to collapse
If I recall I was on Orange in the UK at the time, so I am not sure if different networks use different ways of forcing the icon to appear, and your phone does not support it. I would of thought it was something to do with the software, so the ROM is likely to be the problem, but I dont know for sure...
As I moved network, I cannot give any definites on whether my ROM would work for you either... You have not indicated your country, maybe if you advise, another person may be able to give you some assistance against that particular ROM.
Jason
I am on orange UK
I have a HTC Tytn with 6.5 (23060)
The Tytn gets the SMS strange symbols when I get Voice message
My HTC HD phone on Orange has Miri 6.5 (21876) V13
Voice messge icon works OK on this
so I would think it maybe win 6.5.3 / Orange problem
You should try calling your phone and leaving a voice message. Orange have a strange issue that I've helped people on xda with before in that if you hang up to soon after deleting voicemail the voicemail icon doesn't disappear. It could be that your phone isn't translating the sms that's sent to display the voicemail icon properly and the sms keeps being sent to you cos Orange thinks you've still got one.
1. Call yourself and leave a voicemail
2. Call you voicemail from your phone and listen to the message
3. Delete the message (option 3 I think) but wait about 5 seconds before hanging up
If you then stop recieving the sms and you're no longer told you got voicemail then great.
4. Leave yourself another message and see if you get the proper icon or a strange text
If you get the strange text then you'll need to do some research into it. I used to get it when I had a Prophet on Orange so take a look in that forum as there was a fix for it.

sms and mms problem on mogul

i recently had my phone number changed on my phone. now my sms and mms dont work. any ideas would be greatly appreciated. i reflashed the phone and reinstalled arcsoft 5.0.31.19. i can receive sms. i cant receive mms and cant send either one to other people. ive spent some time looking on this site and now luck yet. i hope someone can help!!!!
thanks
Moved as not ROM Development.

Categories

Resources